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Nov 16

She Said/He Said is Becoming Even More Problematic for HR!

“I was harassed!”, said an employee. What do you do? The media would have everyone believe that we support this statement and believe this person 100%. It’s very in vogue right now to support claims of harassment 100% without hearing the other side of this story. Here’s what I know in HR. If I investigated […]

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Nov 1

Do you LOVE someone you work with?

Almost two decades ago Gallup research came up with the Q12 of employee engagement. Basically, twelve¬†questions you could give your employees to measure their level of engagement. Soon after, a multi-billion dollar industry was born and everyone in leadership and HR started to worry about how we could get and keep our employees engaged. I […]

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Oct 27

Mailbag Question: Should Our Receptionist Hug Clients?

So, yes, I’m the “World’s Foremost Expert on Workplace Hugging” so it seems appropriate that this week I would get the following question from a reader: Dear World’s Foremost Expert on Workplace Hugging,¬† My boss asked me to do something this week and before I did it I wanted to ask an expert, like yourself, […]

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