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T3 – StandOut by The Marcus Buckingham Company @StandOutTMBC

Dec 22

This week on T3 I review the engagement and performance management platform StandOut.  StandOut was the product created by The Marcus Buckingham Company (TMBC), to further his work and research on helping organizations become world-class. For anyone who has read Marcus’s books or heard him speak, you can imagine this technology is very important to him.

If you’re like me, and like what Marcus has to say in regards to engagement and performance, the philosophy about why and how StandOut was created becomes an easy sell. StandOut was built around the concept of leadership and coaching, specifically around what is it that the best leaders, across industry do, and how do you get your own leaders to emulate this behavior.

The StandOut platform is a comprehensive engagement and performance management suite designed around the interaction between your team leaders and team members, not around HR.  I see more and more HR technology going down this path. If you want high user adoption, design the software for the end-user. Makes sense. With performance management, HR is not the end-user, your team leaders are the end user.

StandOut’s feedback philosophy is designed around a quick ‘pulse’ concept. The process should only take a few minutes each week to complete. It’s not task management, but more of a sharing of priorities, getting everyone on the same page quickly and going about the work at hand. Social recognition is built within the platform as well with ShoutOuts amongst the team members.

5 Things I really like about StandOut: 

1. Engagement Pulse is built around quick and easy questions that are nationally benchmarked, and also give your Team Leaders real in the moment coaching suggestions to drive great conversations with their team members, specifically around their needs.

2. Performance Pulse gives you a great view of the organizational as a whole and allows you to drill down via each team. Ultimately, organizations still need a way to compare the performance of their employees, and this does an excellent job. All the data is also weighted across the organization so it gets calibrated accordingly, so you don’t have one team always ranked higher because that team lead is an easier rater, etc.

3. ShoutOuts. Social recognition is huge, and having a system that encourages this, and tracks this is great.  This can also help those team leaders who want to do more recognition, but get caught up in the daily grind and they just forget to do it. ShoutOuts helps establish great habits by your team leads that drives positive engagement.

4. Engagement dashboard is a great tool that allows you to see who is leading your most engaged teams, but also who and how you need to help with those teams that aren’t as engaged as the rest.

5. The entire platform philosophy is built around how do we leverage our employees strengths, which you could assume being its a product of TMBC. Still, this sets it apart from many performance management platforms on the market.

StandOut is well worth taking a look at and a demo if you’re in the market for engagement and/or performance management software. It’s quite new and they have a ton more on the roadmap they are looking to add.  The team they have in place to is top notch, so I expect to see more great stuff from StandOut in the future.

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

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