E107 – What Would It Take For an Enterprise HR Leader to Show Up At a HR Conference? #HRFamous #HRTechConf

On episode 107 of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee, Madeline Laurano, and Tim Sackett come together to discuss all things 2022 HR Tech!

Listen below and be sure to subscribe, rate, and review (iTunes) and follow (Spotify)!

1:30 – Tim has recently been on the conference circuit and he’s loving the in-person energy!

2:00 – JLee was recently speaking at an event and she was asked for pictures after her talk. She asks the crew what to do in that situation. 

7:30 – Tim and Madeline went back to HR Tech and felt the big energy at the conference. Madeline says the expo was bigger than she’s ever seen

11:45 – Madeline says that the Women In Tech sessions were so packed that they couldn’t let anyone else in! 

14:45 – Tim asks JLee what would get her to come to HR Tech on a regular basis. She says that she doesn’t know if she would since she’s so inundated with content and pitches from vendors and it would feel duplicative for her to go to a vendor event. 

17:40 – Tim thinks it’s a mistake by vendors to try and influence big VPs and CHROs rather than talking to director and manager levels about their products who are actually in the trenches. 

21:45 – Tim and Madeline are really excited by some up and coming texting technologies, especially for frontline workers. 

25:45 – Madeline calls out some providers who are doing the work around skills but she notes that there are some start-ups and ATS’s who are lumped in that maybe shouldn’t be. 

29:00 – Tim asks the crew what these HR conferences are missing. JLee thinks that the conferences should provide a deck for attendees to take back to their teams and share what they learned. 

34:20 – Can we pick a better place for HR conferences? JLee is sick of Vegas but Tim and Madeline think it’s hard to host anywhere else because of the size of the conferences. 

35:30 – Tim shares a story about the “BFF Happy Hour” where Kyle Lagunas came in and started the whole party. Tim and Madeline had to play mom and dad in order to keep the event in check.

Hiring for High Give-a-Damn!

Josh Zywien, the CMO of Paradox, made a great hire recently, and I sent him a note telling him so. I like to do that. He knows he made a great hire, but it’s always nice to get a note confirming your belief! If you don’t know Josh, you should give me a follow, he’s one of the good guys in our industry.

Josh responded to my note with a statement I wanted to share because it’s profound:

I like to hire people who have a ‘high give-a-damn’! 

I absolutely love that and told him I was stealing it!

What does hiring for High Give-a-Damn Mean? 

It’s one of those intangibles you know when you see it. Like porn. Hard to explain, but when I see it, I know what it is. High Give-a-Damn (HGD) individuals don’t just care about their job and their company. HGD is pervasive in all aspects of their life. You’ll see it come out in other ways away from their career as well.

The High Give-a-Damn Traits:

  • High attention to detail
  • Live an orderly life
  • Most likely, they have a well-kept house, clean, and probably make their bed every single morning.
  • Classic fashionable dress styles that don’t stand out, but you notice them
  • They say the right things and the right times
  • They can be counted on
  • Follow-through is impeccable
  • They give a shit about stuff that matters
  • Have a habit of taking care of their physical & mental self more than the average person.

People with HGD don’t drive around in a messy car with a coffee stain on their shirt. They might not have a lot of money, but what they have, they take care of. They do more with less because part of HGD is not to waste resources, both professionally and personally. So, you take care of your stuff. Part of your ‘stuff’ is your personal self.

I’ve written about organizations “Hiring Pretty” in the past. Scientific research shows that organizations that tend to hire more attractive people actually have higher results. There is a bit of this in HGD. Individuals with HGD most likely get the most out of the attractiveness they have.

It doesn’t mean the person has to be naturally ‘pretty,’ but think of the time when you took that one selfie, that one time when you were feeling super cute, had that one hat on, the light was right, and now it’s your favorite IG photo. Yeah, that, but now what if you did that every day? That’s HGD. “Felt cute, not ever gonna delete!”

Now, at this point, you might be saying, “Tim, all of this seems superficial. There is nothing here about skill or performance, about actually being able to do the job.” Yeah, I’m not only hiring for HGD and nothing else. This is about what if I had three people who had similar skill levels, education, and experience. At that point, my tiebreaker is, who has the most HGD?

Who is going to bring the most HGD to the team? Because in the end, when I’m going to war with my team, I want people who give a damn. Yeah, we might be making widgets for crackheads, but I still want people who want to make the best widgets for crackheads. People who want to make sure that crackhead has the best experience with our product and service. (Right now, Josh is like, WTF, how did I get in a Tim Sackett Blog Post with Crackheads!?)

Not enough Hiring Managers are hiring for HGD. In fact, as a society, we have kind of gone soft on HGD. We have this belief that you can be HGD in your personal life but not your professional life, or vice versa. The reality is true that HGD is always on or never on as a personality trait. You either give a damn about your life, or you don’t. I want to be around and work with people who are HGD.

Which Recruiters Will Get Laid Off First? #HRFamous

On episode 106 of The HR Famous Podcast, long-time HR leaders (and friends) Madeline Laurano and Tim Sackett, with special friend Kyle Lagunas come together to discuss Global TA day, the first people to be laid off in a recession, and why recruiters won’t be laid off as quickly as we think. 

Listen below and be sure to subscribe, rate, and review (iTunes) and follow (Spotify)!

1:00 – Welcome to the pod, Kyle Lagunas! JLee is a busy gal and is out this week. 

3:30 – Tim asks if they go to the grocery store or if they get their food delivered. Kyle likes his time at the market, and Madeline tries to do delivery. 

5:00 – Tim has a whole setup for his Global TA Day: prizes, ice cream social, lunch & learns, and more! 

7:00 – Tim put up a LinkedIn post leaning into “hustle porn” and ripped on quiet quitters and how he can’t wait to pass them. Kyle says he’s going to rip him to shreds. 

9:30 – Business Insider, a pod favorite, put out an article about the first to be laid off in an economic downturn. The categories offered are recent hires, high earners, Millennials, 

12:30 – Madeline talks about why she thinks recent hires may not be fired as quickly as they suggest due to the re-skilling turnover. 

15:30 – Tim talks about how Ford had a pretty major layoff, but it was for a very specific reason, the emphasis on EVs. 

19:00 – Madeline brings up how we’re still writing and talking about Millennials as if they’re kids. Many Millennials are 40 or pushing it. 

21:15 – Tim and his oldest son told a guy they were golfing with that, “I didn’t get good until my Dad stopped coaching me.” Tim said it was a dagger to the heart. 

23:00 – This list shares that recruiters are the most likely to be laid off. The crew is quite surprised that this is still the case in a world where companies are having a lot of trouble hiring recruiters. 

26:00 – Kyle is really worried about the ramifications that something like this list could have. He says that morale is really low in the TA space, and this could force people to leave the profession. 

29:00 – Madeline is surprised that there is nothing on this list about the number of hours worked per day. She thinks there is a signifier in the likelihood of being laid off with the number of hours worked per day. 

33:00 – Tim thinks one of the hardest things is to plan a workforce, and HR can struggle at interpreting data and inputs to plan accordingly.

The Key Ingredient You Need to be Successful at Work! (and Life)

Ugh, I hate that I wrote that title. I. AM. NOT. A. LIFE. COACH!

I don’t write about sports as much as I used to. When my sons were in sports, and I was coaching, I bet I wrote some sort of sports analogy about once per week. The thing with this idea is it works in sports, but it really works in almost anything in life.

Okay, here it is:

“Having people around you who want you to win is key to success.”

I’m not going to take credit for this, nor will I give credit to anyone because I have heard something like this for the last twenty years, but I find almost always people forget about this one simple but powerful idea.

We discount how much of our success is tied to being surrounded by people who want us to be successful! Or we give ourselves too much credit for our own success. We think we’re smarter or better when in reality, we are all about the same, but the circumstances we find ourselves in are very different!

I tend to find myself in conversations with parents regarding their high school and college athletes who are working on going to the next level because I’ve had kids and a wife who played sports at a high level. What most parents and kids don’t understand is how important it is to play for a coach who truly wants to see you succeed. Wait!? Don’t all coaches want to see every player they have on the team succeed? Nope. Unfortunately.

In college athletics, when coaches change, they inherit a bunch of kids who they didn’t recruit, so they aren’t fully invested in these kids. While they will need some or most of these kids, in the short term, to be successful, Almost always, they will bring in their own kids and be more invested in them.

We are currently seeing massive transfers in all sports taking place in college athletics, and a large part of that is kids trying to find a coach(s) who truly wants to see them succeed!

It sounds like when leadership changes take place at work, right?!

When a new leader comes into your company or work team, we see the same type of behavior. New leaders want to bring in their own people. Why? Because you need to surround yourself, even as a leader, with people who want to see you win! Individual contributors need this. Leaders need this. Anyone who wants to win needs people around them who want to see them win!

It’s not about just making it. Keeping it going. It’s about seeing you win. That’s key. Don’t think you can exchange that for something less.

This is why it’s key for you to put yourself in a position where you feel everyone around you wants to see you win. If you’re a leader and you have people on your team that you are unsure they want to see you win, you need to get rid of those people. If you are in a job where you have a leader or peers who don’t want you to win, you need to find a new job immediately!

See, this is why I would be a shitty life coach. I never want people to leave their job. It’s not in my DNA. Keep that job. Make it work! Then I write this post and say leave your job immediately if you are not surrounded by people who want to see you win!

I have some very close friends in my life. The one trait I feel for each of them, without an ounce of jealousy, is I want to see them win! My own team at HRU, without a doubt, I want to see each person I work with be massively successful and win all the time! Surround yourself with people who want to see you win!

Timmy Sackett, World’s Worse Life Coach, Out.

The 5 Reasons Your Recruiters Aren’t Recruiting!

Oh boy, here we go. Buckle up, gang!

I guess I need to start at what the hell is “recruiting” and what’s not “recruiting.” We have to because what most of you are calling “recruiting,” I call processing candidates who applied to your job. To me, that’s administering the recruiting process, not really recruiting.

If you post a job and someone applies, technically, most of you call that recruiting. You’re paying a full-functioning human anywhere from $65K to $165K for them to be a “recruiter,” and they are posting jobs and waiting for someone to apply. I used to say I could train a monkey to do that job, but now I get to say I can easily train A.I. to do that job for pennies on the dollar.

Posting and Praying is not recruiting. Posting, collecting candidates who applied, and screening them, is what I like to call “Inbound Recruiting,” and that’s not really recruiting. It’s just administering the recruiting process. Do. Not. Get. Me. Wrong. Being amazing at administering your recruiting process is still valuable and needed. The best “outbound” recruiting shops will still have about 70% of their hires filled by “inbound” recruiting!

Outbound recruiting is then “real” recruiting. That’s when a recruiter has a requisition and really has no valid candidates for the hiring manager, and thus they have to go out and find valid candidates. Now, part of that process might still be finding new places to share and post jobs, but that’s only one small part. The larger part of “real” recruiting is cold outreach to people who don’t know your job is open or might know, but they need some persuasion.

Okay, Why Aren’t Your Recruiters Doing Any “Real” Recruiting?

1. They don’t have capacity because, as humans, we naturally fill our time with what gives us the most success, and in your current state, that is “Inbound recruiting.” This means you tell your recruiters, and you expect your recruiters to do outbound recruiting, but they can easily fill their day with inbound recruiting, and it pays the same. So, why not take the easier route?

2. They don’t know how to really recruit. Honestly, most corporate talent acquisition pros who have never worked in an agency have spent most of their career doing 99% inbound recruiting. That’s just the truth, and we know why from what I said in #1. So, we have to teach them how to do outbound recruiting! (Side note – HireEZ’s own internal Recruiter, Vivian Jiang, will be doing an Outbound Recruiting Session specifically for Corporate TA Pros at the Michigan Recruiters Conference on Nov. 10th in Detroit!)

3. They aren’t rewarded and recognized for doing real recruiting. Almost every time I work with corporate TA teams, I find that the recruiter who fills the most jobs is looked at and rewarded like they are the top recruiter. What I find is they rarely are the top recruiter, but they are the recruiter who processes the most fills through inbound recruiting.

4. Your TA Shop is not structured to do real recruiting. See #1, but basically, you should have “processors” who only do inbound recruiting, and they are amazing at it, and then you have recruiters who only really recruit in a modern TA function. You can get processors for half the price of real recruiters, and they are measured completely differently than outbound recruiters.

5. Your hiring managers don’t know the difference. Right now, today, your hiring managers honestly believe that your TA team is recruiting for their opening. They have no idea that you are only posting jobs and collecting whatever person applies. Those people applying might be the worst talent in the industry, but you are selling them on they are the best. If they knew the truth, they would demand change. What I find is real recruiters work with hiring managers to actually uncover the best talent together in the best TA shops.

This isn’t easy!

I get it. The change management alone from moving from inbound recruiting to outbound recruiting is painful, which is why I think the best approach is to break up the function into two very specific processes of inbound and outbound. It never, and yes, I’m saying never, works to have and expect recruiters to do both.

We built the Michigan Recruiter’s Conference to specifically work with Corporate Talent Acquisition teams to start to work on these challenges and pain points, and I’m super excited to bring it back on November 10th in Detroit with our awesome corporate TA team sponsor DTE Energy onsite at their beautiful and modern campus. Join us!

iCIMS Inspire 2022 is Back – Virtual and Live! Nov. 17th! #iCIMSINSPIRE

Hey Gang! I’ll be attending iCIMS Inspire Live on Nov. 17th in Santa Monica, CA! Join me!

INSPIRE is an annual conference hosted by iCIMS, the talent cloud company. This award-winning event unites global talent and tech innovators to connect, learn, and celebrate. INSPIRE returns as a hybrid event on Nov. 17 with a limited in-person audience in Santa Monica, CA.

There’s an amazing lineup of folks, including:

Sekou Andrews, CEO, SekouWorld, Inc

One of the most successful spoken word poets in the world! Two National Poetry Slam championships, two national poetry tours, two Independent Music Awards, three Helen Hayes Awards, the most “Just Plain Folks” music awards in history, the 2020 ABA “Entrepreneur of the Year” award, and the first “Best Spoken Word Album” Grammy nomination for a poet in 30 years. 

Sonia Jhas is an award-winning Mindset and Wellness Expert

One of the country’s most influential voices in mental and physical well-being. With 80+ million media impressions and a social media following of over half a million, Sonia has been imparting her honest and ground-breaking approach to mind and body as a speaker, educator, author, and advocate for over a decade and is consistently ranked a top health influencer. 

Dee C. Marshall, CEO, Diverse & Engaged

Dee C. Marshall is an award-winning business owner, influencer, international speaker, and thought leader on equity, diversity, and inclusion across industries, sectors, and globally. Dee was recently awarded WBENC WBE Star Award, named 2021 Entrepreneur Magazine Top 100 Women of Impact, 2021 NJ Most Influential D&I Leaders, Top 50 People of Color List by RIO, Top 25 Influential Black Women in Business by The Network Journal, and Top 25 Leading Women Entrepreneurs.

As well as many talent acquisition industry insiders delivering content designed to elevate our talent acquisition practice.

If you can’t make it on November 17th, register anyway to get some of the content sent to you after the event.

Register Today for iCIMS Inspire 2022! (Virtual Registration is FREE!)

What are we missing around Quality of Hire (QoH)?

This week CrossChq released a report titled”The CrossChq “Q” Report” that was loaded with some research and data around the quality of hire. The quality of hire metric is like the holy grail of HR and Talent Acquisition! Everyone talks about it, but no one really feels like they know what it is and where they can get it!

Let’s dig into what they found

The one that will jump right out and make you question your own existence is this:

“Internal Referrals have a Quality of Hire -26% below the industry average”

What? The What?!

Since the beginning of time or at least the beginning of HR, we have all lived by one unbending truth! Referral hires were always of higher quality than some hires out of the general population. You get taught this in the first hour of the first day of HR and Recruiting school!

Turns out, we’ve been lied to or at least led to believe that referral hires were better when they weren’t. How could this be the case? Well, we love to believe in this one premise, which was probably never proven. We want to believe someone who works for us would never refer a candidate who wouldn’t be a great worker!

The reality is most people just refer friends or family, and they have no idea how that person works, nor do they really care. They just want to hang out all day with people they like, regardless of how they work!

Another thing in the report that was somewhat shocking:

“Interviews show only a 9% correlation rate to Quality of Hire!”

Okay, we all know that our hiring managers suck at interviewing. In fact, almost everyone sucks at interviewing! Why? For one, 90% of hiring managers don’t interview enough to ever sharpen that skill. On top of that, we are all too gullible and believe what we here and don’t dig in. BUT, this number is shocking!

I think most organization should be testing “no-interview” hiring. That doesn’t mean we don’t talk to people or try validated assessments (more on this in the study), but formal interviews with a 9% success rate are a giant waste of time!

This study is definitely worth a download and read. I’m always skeptical of vendor-based research, but I really like the effort, data, and quality of this one. I think it has some true merit. We all know we need to select better, but we mostly keep doing and believing the same stuff, without really any merit.

E105 – HR Famous Pod – Work Spouses and Service Awards!

On episode 105 of The HR Famous Podcast, long-time HR leaders (and friends) Madeline Laurano, Jessica Lee, and Tim Sackett come together to discuss work spouses, length of service awards, and the best new candle to buy as a gift!

Listen below and be sure to subscribe, rate, and review (iTunes) and follow (Spotify)!

2:00 – Tim’s headed on vacation to the Cayman Islands. Although it’ll be hot, he’ll be by the ocean!

5:00 – JLee loves these candles, and Tim sent a cheeky one to the crew.

7:20 – JLee asks Tim about his 2 work wives. They’ve been working with him for over 10 years and have been through a lot together. She wonders how he has work wives when he’s in charge of the company. 1

0:00 – Madeline said her work relationships have changed since she started her firm. Now, her work wives/husbands are other industry people, not people that work for and with her.

12:30 – Tim talks about someone who he worked for a long time with that left recently and how her leaving was a lot harder than he expected.

15:00 – JLee brings up the topic of “length of service” awards and how people want to be recognized. She asks the crew what we should be doing with these awards.

18:30 – Madeline did research in 2021 if they had received any recognition in that year for their work. She found that only ½ employees received a “thank you” in the first year of the pandemic.

21:30 – Tim likes the “points” system where you give out other recognition gifts and points to people you find doing a good job at the company.

24:00 – JLee notes a study where at their hotels, smaller gestures are more impactful and meaningful than really big events and “wows” that require a lot of time and work.

25:30 – Amazon color-coded their badges to reflect how long they’ve been at the company. JLee says that they got a lot of hate for this, but Tim says that he likes the idea.

30:00 – Tim mentions that when he’s doing recognition with his team, he tries to get them something they would never get for themselves and something that is really high quality. He thinks recognition gifts should be good quality regardless of price point.

Michigan Recruiter’s Conference – Nov. 10! Tickets OnSale Now!

FYI – Due to limited seating capacity – this event will sell out quickly, and this will be the only event in Michigan this year. Sorry to my TA friends in West and Mid-Michigan, but we will work to have an event closer to you in 2023!

The only specifically designed Recruiter conference for corporate Talent Acquisition Pros and Leaders in Michigan! The Michigan Recruiters Conference is designed to be an annual event that will bring in the brightest recruiting minds in the country to nurture and develop corporate recruiting as a whole in Michigan. The event organizer is Tim Sackett. 

The 2022 Michigan Recruiters Conference will be held on Thursday, November 10th, in Detroit at DTE. Registration begins at 8 am, and the conference begins at 8:45 am sharp!

For the 2022 Michigan Recruiters Conference, we are bringing in some of the best talent acquisition thought leaders in the world:

  • Global TA Leader, Marriott, and Author, Kris Dunn.
  • TA Expert and Analyst, Aptitude Research, Madeline Laurano.
  • Global TA Leader, General Motors, Cyril George.
  • LinkedIn and Branding expert Brenda Mellar.
  • Branding& Conversational AI Expert, Paradox, Josh Zywien.
  • Director of Recruitment Ops, Beaumont Health, Charlotte Byndas.
  • Site HR Director General Motors, Stephanie Zywien.
  • Senior Sourcing Expert, Guild Education, Hunter Casperson.
  • Author of The Talent Fix and TA Execution expert Tim Sackett.

We also have sponsor presentations from the folks at HireEZ, Paradox, Greenhouse, and DTE! Not to sell us but to teach us! We don’t feed the vendors! 

Also, you are getting the greatest opportunity in Michigan to network with your talent acquisition peer group to connect and share! 

This is, for sure, our best lineup yet! National conferences would beg to get this group of folks in one room for one day! You don’t have to beg, we pulled every friend card we have to get them here for you! 

Check it out at www.MichiganRecruits.com!

Why Does Spam Recruiting Work?

I just got done deleting the 17th phishing email from my personal email inbox today. Comcast, Amazon, Princes from far-off lands, I’ve never been more popular and, apparently, soon-to-be rich!

I was asking our Cyber Security company why phishing is still such a big deal. I mean, don’t we all know by now that some Nigerian Prince isn’t going to give us a million dollars or that Amazon doesn’t send us emails asking for our credit card numbers or passwords!? There is no way someone can be this stupid, right!?

Apparently, I’m way wrong, we are all still a lot stupid! 

The reason phishing and spam are not because they are really tricking us. It’s the sure volume of messages and cadence. While we can all spot a fake fairly easily, can you always spot a fake when it’s sent a thousand times, all different times, with all different designs and strategies? Scammers will send a million to get one click. That one click will pay off.

Therein lies the strategy of why Spam Recruiting still works. It’s not about being good or the best. It’s about being there all the time, knowing a certain percentage of the time will be the right time! Do we like it? Well, I guess that depends on who you are. If you happen to be that one person who gets the spam recruiting message at the exact time you’re desperate for a job, then yes, you will like it!

If you are the superstar performing software engineer getting twenty spam recruiting messages a day, you hate our industry!

Spam Recruiting Works Because It Works Some of the Time

I have never met one American-based TA Leader who believes that Off-Shore Recruiting firms (you know, the off-shore RPO spam emails you constantly get all day long) actually are good. For the most part, they don’t recruit. They spam. Because they pay next to nothing to their workforce, they can spam a whole bunch and still make money, even if the entire process truly sucks.

They don’t have to be good. When you’re being paid like $10 a day, all you have to do is spam a couple of thousand people a week to get one placement a month, and you’re making a profit for the “man”! Any company engaging in off-shore recruiting for hiring in the U.S. is basically engaging in slave labor. But I digress. Back to crappy recruiting.

Bad recruiting is a lot like bad sex. If you really need a job, you don’t care how you get it. Which perpetuates you just continuing to be bad.

Spam recruiting works, and will always work, because the world will always have candidates who just need a job. They don’t care that you’re awful at your job. They don’t care that you are spamming them. All they care about is getting the job. Also, if you do care. If you do hate bad, spammy recruiters. It turns out you also are fine with them being awful when you’re out of a job!

Spam works because we are all vulnerable at some point. It feeds on us being weak, naive, and desperate. But, at the end of the day, it works. It doesn’t work well. But it does work. And that sucks.