19 – Starbucks Work Uniform Woes and Hourly Hiring
In episode 19 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee are back to discuss a number of topics about diverse hiring. The trio talks about Adidas’s new hiring goal, tech companies’ contribution to the BLM movement, and Starbucks’ uniform debacle. Later in the episode, Tim is joined by HR leader Jonathan Zoob about hourly hiring and sitting courtside at an NBA game.
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1:30 – The gang is finally back together! It’s been a few weeks, but Tim, Jlee, and KD are all back on the podcast this week!
2:30 – First topic of the day: popular brand pronunciations. Apparently, the US says everything different than the rest of the world.
3:45 – Adidas has announced that 30% of their hires will be diverse hires. The gang praises Adidas for putting a number out there to start progress but they question where the hiring is going to cause change.
8:40 – Tim discusses a goal that he had at a previous company for diverse hires in leadership roles. He talks about push back from hiring managers and other certain people that feel victimized by diversity hiring goals.
10:30 – KD talks about his favorite “Tim working at Applebee’s” story. Tim says that Applebee’s restrooms are like “a war zone”…..
11:30 – CNBC compiled a list of different tech companies and what they’re doing to support the BLM movement. Every company on the list contributed lots of money, but only one organization announced a change in leadership when the CEO of Reddit stepped down from his board seat to fill it with a POC. Tim accuses many tech companies of “buying their way out of this conversation” instead of making real change happen. KD thinks that monetary contributions are still commendable but they need to effect real change too.
14:45 – “You have to have money but you also have to have tangible movement”.
16:30 – Starbucks’ employees were told that they could not wear apparel supporting BLM to work. They received backlash because Starbucks’ allows its employees to wear Pride-related uniforms in the month of June. They have pivoted since their original decision. Jlee praises them for pivoting and listening to their employees and what they want.
20:00 – Tim thinks that Starbucks and other companies that enforce uniforms should standardize their uniforms and not allow anything other than a standard option since it is easier to manage and can raise many issues. He says that you can support diversity and other causes and keep a plain uniform.
22:00 – “Print the shirts” -KD
23:30 – Time for this week’s special guest! Jonathan Zoob from Fountain has joined Tim for the second half of this week’s episode to talk about hourly hiring.
25:00 – Tim and Zoob talk about their bucket list to sit courtside at an NBA game. They’re both Golden State Warriors fans!
27:00 – Back to business talk. Tim discusses hearing about pre-pandemic struggles to hire hourly workers and he asks Zoob what is going to change about hiring hourly workers.
30:00 – Tim asks Zoob why companies should use different systems for hourly workers.
32:30 – Are new hiring practices for hourly workers causing companies to lose the traditional experience of finding the best candidate? Zoob discusses how his company’s work allows non-HR professionals to find more and better candidates.
34:30 – Tim brings up issues about hiring to create a diverse workforce and how training hiring leaders may not be enough. Zoob discusses how often those doing hiring won’t get diversity and bias training.
36:00 – What do Fountain’s clients see getting better when using the Fountain system? Zoob says their time to hire decreases significantly.
37:15 – Tim asks Zoob how fast time to hire should be and Zoob answers that companies must engage candidates in the application process to really get them to stay interested.
39:00 – Last question of the day: will mass hiring start to happen without interviewing in the coming years?
40:20 – Find Jonathan at fountain.com for a demo or on LinkedIn!