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Your Weekly Dose of HR Tech: @ClaraLabs – Book More Interviews #SHRM18

Jun 19

Today on The Weekly Dose I review the unique interview scheduling technology, Clara. Clara Labs uses an intelligent automation software platform and actual humans to ensure you get more interviews booked with the candidates you want.

What makes a great technology? It’s simplicity.

Scheduling an interview is overly tough. It’s a pain the ass, but it’s not intellectually difficult to figure out! Clara Labs figured out a way to take HR and Talent Acquisition out of the middle of this process, without candidates feeling like they’ve lost contact with your organization and/or your HR/TA Team.

I think most HR Tech companies on the market would call “Clara” A.I., but Clara Labs stays away from this popular jargon to not over complicate a very simplistic idea and process that everyone involved with scheduling interviews love – HR/TA, Candidates and Hiring Managers.

So, how does it work?

Basically, Clara works through your normal email communication channel. All you do is “CC” Clara in your email exchange, just like you would a Recruiting Operations/Admin-type person who would normally become your middle person to set this up.

Once you cc Clara, she takes over on both sides and schedules an interview with the candidate and the hiring manager. And does so using Natural Language Processes that makes everyone feel like it’s a real person doing the work.

You can simply say in the email:

“Hey! Tim, we would love to have you come in and meet with Mary and interview for the position. I”m going to have Clara set this up for us. Can’t wait to meet you in person!”

Clara then takes over and communicates back and forth with all parties finding a common time that works for everyone and even follows up as the meeting gets close to remind all parties.

Here’s where Clara is unique. If something happens that is out of the ordinary and the “Clara” can’t figure this out, a real human jumps into the process, as “Clara”, and takes over, so nothing ever falls through the cracks.

Sometimes setting up interviews gets complicated, or a candidate starts requesting or asking things during this process. It’s important for great candidate experience that these things are handled appropriately, and Clara Labs makes sure “a human is in the loop” when necessary!

I’m in love with simple tech that just works! Clara Labs actually used Clara to set up my demo and schedule a time with me and it really seemed like I was dealing with a real person and not a bot!

If your team is getting bogged down by being the ‘middle’ person in getting interviews set up, or if you’re the type of TA shop that has pushed this onto your hiring managers to set up, this is a great tool to help them! Before adding another person onto your Recruiting Ops team, this would be a great way to increase capacity on your team or pennies on the dollar!

Another great TA Tech you should be setting up a demo to see! If you are doing mass volume interviewing this would be a lifesaver!


The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

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