Your Weekly Dose of HR Technology: @Workday and AI #HRTechConf

This week on The Weekly Dose, I’m going to discuss some recent announcements from Workday around some AI functionality they’ve launched. Workday might be the biggest brand in HR. You would have had to been completely sleeping through the past twenty years not to understand the giant impact Workday has made in HR Technology. There might not be another single brand in HR Tech that has taken more overall market share in the past couple of decades than Workday.

I think it’s important to have a productive conversation around Workday because of how many users use Workday in HR, Learning, and TA on a daily basis. Large HCM technology runs most HR shops across the globe, and while they might be as nimble as HR startups, they do the vast majority of blocking and tackling in HR.

In January, when ChatGPT and Generative AI became the most talked about topic of the year, my feeling then, and now, was that we would really have to wait and see how companies like Workday build out this new AI technology within the systems and processes we use every day. This is truly how most of us will experience AI, so I’m excited to see Workday’s recent announcements because this will really be the future of HR Technology for most of us.

What are the big Workday AI announcements?

  • “Ask Workday” – one of the major announcements that will feel most familiar to many of us is the Ask Workday feature built on Generative AI. In an everyday sense of how most users use HR Technology, this feature, to me, is how I imagined AI would impact us! Having a hiring manager ask something like, “What is the activity on my open jobs?” Instead of waiting to get a response from a recruiter, the hiring manager can get a real-time data-driven narrative, which is truly a game changer. But it’s more than that because this is also something employees can use to shape their career path, etc.
  • “Manager Insights Hub” – This is a new feature that truly uses the power of AI and Workday’s data insights. This is a completely integrated Manager portal that lets any manager of people look at employee goals, development plans, feedback, and other information in a single integrated page. This is a feature completely designed to solve one of the major deficits we see in so many organizations – making our leaders better! This feature also helps the manager and employee create a growth plan.
  • Automatically create Job Descriptions from Workday’s LLM, create policies, how-to guides, etc. This is what so many of us expected from GPT-like AI built into our HR systems, so this wasn’t unexpected, but it’s nice to see how quickly some of this tech has been rolled out and able to be used in real-world everyday HR use cases.

While just a start, it shows how serious Workday is at moving as fast as they can to leverage this new technology and help HR teams become more productive. I’m excited to see the direction they continue to evolve this technology around things like skills measuring, matching of skills to jobs, and the potential for screening both candidates and internal candidates to jobs.

It’s clear from these recent announcements that we should be prepared to see ongoing announcements coming from the large HCM players in our space. AI is transforming all of our functional systems and technology, and Workday is moving fast to take advantage of the productivity gains that can be made, but also how AI can transform your HR practice across the enterprise.

ChatGPT can now see pictures and understand your voice commands!

For those who still believe Generative AI won’t change your job, take a looksie down below!

So, the AI can now see pictures and understand what we ask it!

This means no matter what your job is. You will soon be able to speak to your technology and interact with technology as we have never done before. I’m not just talking about HR or Recruiting. I’m talking about every single function and job that is available.

From highly skilled jobs to no-skill jobs. It’s truly an amazing time to be alive.

This changes the game for learning and development, how we onboard new hires, and how we develop skills for our employees. This changes the game in how we get our everyday work completed.

You no longer need to sit down with a hiring manager and do an intake meeting for the role they want to hire for. Your hiring manager will now speak to your recruiting AI assistant and tell the AI what they would like and the AI will respond with really great questions and challenges based on data and insights that it will have immediately at your disposal. “So, you are telling me you would like X, Y, and Z, but if you couple that with the salary range, you would also like to offer, you will be asking us to pull from the bottom 4% of the available candidates in our market. Do you feel that is acceptable to have a candidate from the bottom 4%?! Or if we change X, Y, and Z, to H, B, and Z, and also adjust the range up one level, we can now get candidates who are in the top 25% of our market. What would you like to do?”

Game. Changer.

Of course, this won’t happen immediately. It will take some time. But I actually demoed some new recruiting tech in Beta this week that has already added in the voice element for intake of job descriptions that will make fairly decent job postings!

Buckle up, kids! We are about to go on a wild ride!