My Momma don’t like you and she likes everyone…
Do you like that new Justin Bieber song? Yep, I’m a Belieber! Don’t hate. The kid can entertain!
How does this have anything to do with HR? Come on, you know I’ll bring you back!
“My Momma don’t like you and she likes everyone.” Do you have someone in your organization that is a walking cultural fit filter?
I do. Her name is Lori. I call her LJ. She has been with us for over 15 years! True story we hired her when she was 18 years old, straight out of high school to be a receptionist. Married, mom of three great boys, she is still rocking it at HRU in a much more expanded role!
When we interview a candidate to work in our corporate office, LJ knows if the person will fit or not, without being in the interview! LJ is like Justin Bieber’s mom. She likes almost everyone. Easy to get along with, but most importantly she knows the HRU culture. If LJ says the person won’t work, the person won’t work.
I think most organizations have someone like this. No, it’s not you in HR or Recruiting. You think you know, but you fail constantly at choosing. Cultural fit filter people are on the front lines. They hear and see the crap that HR and Recruiting never gets to hear and see. They know your true culture.
I’ve worked with organizations, that truly carried about cultural fit, that have added one step into their candidate screening process. It’s a cultural fit interview, with a cross-functional team on non-hiring managers, non-HR, non-Recruiting folks. It’s also a knockout screen. If you don’t make it past them, you don’t move forward.
Organizational fit has always been important, but organizations are beginning to put some real emphasis behind it recently.
I don’t worry about it much. I just ask LJ, she’ll let me know.
Most candidates don’t realize they’re getting sussed out by the receptionist either. In those minutes spent waiting for the hiring manager, the candidate is usually in their most natural state and the way they treat the receptionist/that time can say A LOT.
I agree – our receptionist is that culture filter & also represents our culture when they meet her! After an interview I always go to her and ask her what she thinks.
Maybe we have discovered the holy grail of selection!
Agree with everything Tim. Everyone has that person in the office that “just knows.” If the candidate can’t get along with people, they don’t belong in that organization.
That person usually isn’t on the recruiting team or the hiring manager, ironically! 😉