Got my/our SHRM National Speaker Evaluation back last week. It’s always fun to get and look at the comments and how you rated as compared the average. Kris Dunn and I co-presented at SHRM this year. The session was titled: We’re Bringing Techy Back, and it focused on how to buy HR technology.
Here were are ratings, based on 152 responses:
|Item Rated||Our Average Rating||All Session Average Ratings|
|Quality of Information||4.41||4.27|
|Did They Sell – Yes||2||5|
All that is cool. Pretty good ratings. KD and I were happy with the presentation. Great turnout and high participation.
The great part of the SHRM Presentation evaluation are the Real comments that people leave you.
We got a lot like this (95%):
– “Love these guys! Fresh, from the heart, solid content. Fun.”
– “HR Pros need to have this presentation.”
– “Most informative session I’ve attended. Best presentation so far!”
– “Best session I’ve been to in years! Tons of practical advice. Very engaging!”
We got a few like this (1%):
– “Offensive towards vendors and sales people.”
– “The corny jokes at the beginning could be done without. Humility is a good thing.”
– “Very disappointed – a topic of great interest and the deliver ruined the presentation.”
We got some that made us laugh!
– “Kris interrupts Tim a lot.” (thanks, to my one fan!)
– “Found that the tech session has paper evaluation forms!” (well…)
– “The guys attempt at being funny affected credibility.” (You’re telling us!)
One of the biggest takeaways was a lot of comments about what people were hoping we would have done more of, namely, tell them exactly what vendor to use, for certain situations. It’s the “what ATS should I buy?” dilemma. Kris and I addressed this because we knew this would be stuff people would want. The problem is, a great technology for one organization, might be the exact wrong technology for another organization.
With such a diverse crowd at SHRM, it is almost impossible to recommend one HR and Talent vendor over another, if we are being honest about what is the best choice for your organization specifically.
This does bring up a great issue, though, across all the SHRM attendees.
People commented on this because they truly want an unbiased and trustworthy opinion on who they should be looking at, and what they should be buying. They don’t trust vendors, for the obvious reason the vendor is trying to sell you. They don’t trust industry analysts because they are all in bed with someone. They don’t want to pay for consultants.
The HR and Talent industry doesn’t have a Consumer’s Report or Trip Advisor to give HR Pros unbiased advice. So, they look at people, like Kris and I, as someone who will tell them the truth. Which we would, and did, for many who stayed after and we had one on one conversations with about their specific issue.
I think SHRM could fill this void with some kind of behind the member wall “Trip Advisor” like site that allows all of us to give our own feedback on all HR and Talent technology. This community share would be invaluable for all of us trying to make that next buying decision.
This is very interesting feedback. Thanks for sharing Tim.
It is always great to get feedback. Glad to see you guys going through it to improve for next time! Thanks for sharing.