Hire for Smarts. Train for Skill. It doesn’t sound right, does it?
The old adage is “Hire for attitude, train for skill”. The reality is, we probably have done this wrong for a long time. We hire for attitude, thinking we can train the person to do what we need if they just have the right attitude. Then Timmy turns out to be dumb and we can’t train him to do anything!
Lazlo at Google tried to tell us this, but we didn’t really listen in his “Work Rules” book. Scientist have been trying to tell us for years as well, that if you don’t have the ability to watch someone actually do the job you need them to do, the best bet across the board is to hire the smartest person you can, that actually wants to do the job you have available.
Smart + Desire to do the job = a pretty good bet on a hire.
A new study just out doubles down on this concept that hiring smart people will actually give you an employee who is also more cooperative:
Our experimental method creates two groups of subjects who have different levels of certain traits, such as higher or lower levels of Intelligence, Conscientiousness, and Agreeableness, but who are very similar otherwise. Intelligence has a large and positive long-run effect on cooperative behavior…Note that agreeable people do cooperate more at first, but they don’t have the strategic ability and consistency of the higher IQ individuals in these games. Conscientiousness has multiple features, one of which is caution, and that deters cooperation, since the cautious are afraid of being taken advantage of. So, at least in these settings, high IQ really is the better predictor of cooperativeness, especially over longer-term horizons.
The great thing about intelligence is it has nothing to do with actual educational success. A person can be a high school drop out, but still, be intelligent. You might also see a number of bachelor degreed individuals who test fairly low on intelligence. So, whether you are hiring for a low-skill job, or a high-skilled job, intelligence is a fairly good predictor in hiring, as compared to things like personality.
I would love to see a large organization, someone who does thousands of hires per year, actually measure the intelligence of those who term from their employment! We haven’t seen this, because of the obvious difficulty of getting a past employee to take an intelligence test, but I think the right organization/research partner could make this happen. I theorize that when taking a look at performance and tenure, you would see lower intelligent employees performing lower and having less tenure than those employees who have higher intelligence.
Cognitive assessments are actually fairly cheap and quick, and some organizations are using gamification to measure cognitive ability of applicants as an application pre-screener currently.
I have a bias against personality profiles. I think they are mostly witchcraft and sorcery. In my career, I just haven’t seen them consistently predict better hires during the interview screening process across all levels and kinds of candidates. So, I know I have that bias. On the other hand, I’ve seen cognitive ability raise the level of an organization when used consistently over time.
What do you think?
I’m with you on the personality assessments. It’s either people sitting around at a table “guessing” what personality is needed and then testing on it, or it’s taking your best performer and assuming that their personality type is the only one that can be successful.