The 6 Best Holidays

We’re right in the midst of this big holiday season and everyone seems to have a favorite.  I think most kids love Christmas and Halloween.  I mean my kids are Jewish and they still love Christmas – well, let’s face it, they love getting gifts and like any good Jewish Mom and Dad we make sure they get more gifts then their Christian friends!  Many adults love Thanksgiving – all the food, football, black Friday shopping, etc. But everyone has a favorite!

I’m going to give you my list of favorite holidays:

1. Tim Sackett Day – Yeah, how soon we all forget! January 23, 2013 will be the 2nd Annual Tim Sackett Day, and it is the one day of the year we can all come together as one, and just think about me for a while.  In lieu of gifts this year, I’ll be asking people to just make cash donations directly to my bank account, that way when I think about all the poor and needy children in the world and it makes me depressed, I can afford good mental healthcare for myself.

2. The 4th of July – Yep, I like blowing crap up, drinking and the sun – it’s like the triple threat of holidays!  I won’t give $50 bucks for your lame charity walk, but I’ll drop $500 on fireworks and think I underspent.  I mean it’s America!  Red, white and blue. Hotdogs with mustard. 2nd degree burns on your feet from stepping on those metal sparkler wires (pro tip – put a pale of water out when the kids are running around with their sparklers then as they run at you with that red hot wire, they can just throw it in the pale and hear the cool hissing sound it makes!).

3. Labor Day – It’s the official end summer blowout.  The weather is great, you have your grilling skills at peak seasonal shape and you’re only a few days away from your kids returning to school! Let’s be honest, we love our kids, but we love our kids a little more when they are in school all day and we just have to deal with them for about 6 hours between end of school and bedtime.

4. Halloween – There is nothing better than watching your kids sprint for 2 hours straight lugging around 15-20 pounds of candy, and I don’t have to do any of the work!  It can be 13 degrees below zero out and my kids will be sweating on Halloween night.  I love the candy trading negotiations that go on later that night – it’s when you get to see which one of your kids will actually make it in the real world!

5. Hanukkah – 8 crazy nights and none of your Christian friends get it! “Isn’t that your ‘Jewish’ Christmas?” – no, idiot, not even close! “I wish we had Christmas for 8 days!” and I wish you’d burn down your house again deep frying a turkey! Hanukkah is cool for the simple fact its the one time a year, as a kid, your mom let’s you play with fire! Plus the gelt! Yep, it’s not a Jewish holiday until you involve some money!

6. New Years Day – No work, football games all day and starting anew!  For me New Years takes on a special time as well because my first son was born on New Years Day – so we throw a birthday party into the mix, just to ensure we have enough food and cake to make it through all those football games!

Receiving votes, but didn’t make the list: Cinco De Mayo – Tacos and Margaritas – you have to  love Mexican holidays!; St. Patrick’s Day – Green Beer and pinching butts – a HR nightmare!; Father’s Day – I get to do what I want, or what my wife tells me I want to do that day!; Black Friday – I mean who doesn’t want to see idiots get trampled to death at Walmart!

So, friends, what is your favorite holiday?

It’s hard, but it’s fair

I heard this quote recently, it was used by an old football coach to his players:

“It’s hard, but it’s fair.”

He wasn’t the first to use this and probably won’t be the last – but the line stuck with me because of how I don’t think many people in today’s age really think this way.  Many want to talk about what’s fair, few want to discuss the ‘hard’ part.  The football coach’s son described the meaning of what he feels the phrase means:

“It’s about sacrifice,” Toler Jr. said of the quote. “It means that that if you work hard that when it’s all said and done at the end of the day, it will be fair based on your body of work. It’s about putting in the time, making sure that you’re ready for the opportunity.”

I think we all think our parents are hard on us growing up.  I recall stories I tell to my own sons of my Dad waking me up on a Saturday morning at 7am, after I was out to late the night before, and ‘making’ me help him with something, like chopping wood or cleaning the garage out.  He didn’t really need my help, he was trying to teach me a lesson about choices.  If I chose to stay out late at night, it was going to suck getting up early to go to school.  He shared with me stories of his father doing the same thing – one night my Dad had gotten home late, so late, he didn’t even go to bed, just started a pot of coffee and waited for my grandfather to get up, figuring that was easier than getting a couple of hours of sleep and then hearing it from my grandfather the rest of the day.

As a HR Pro, we see this every day in our workforce.  There are some who work their tails off, not outwardly expecting anything additional, they’re just hard workers.  Others will put in the minimum, then expect a cookie. It’s a tough life lesson for those folks.  Most usually end up leaving your organization, believing they were treated unfairly, so they’ll go bounce around a few more times.  Eventually they’ll learn to put in the work, put in the time and more times than not, things work out pretty well.  Sometimes it won’t – so you go back to work even harder.  It’s been very rare in my 20 year HR career that I’ve truly seen a really hard worker get screwed over – very rare!  Do some idiots who don’t deserve a promotion or raise sometimes get it – yep, they sure do – but that doesn’t happen as much as you think.  The hard workers tend to get the better end of the deal almost always.

I hope I can teach my sons this lesson:  Life is going to be hard, but if you keep at it and put in the work, it’s going to be fair.  I think that is all we can really hope for.

HR’s Unwritten Rules

Welcome back! How was your long holiday weekend?  I ate too much and watched a ton of sports – so mine was wonderful!

For those NFL/Professional Sports Fans out there I give you one of the dumbest unwritten sports rules that is out there:

You can’t lose your starting spot due to injury.

San Fransisco 49’ers starting Quarterback, Alex Smith, was injured recently and potentially could have come back this past week, but his ‘backup’ Colin Kaepernik did such a good job in the one game he started in place of Smith, that the coach decided his starter wasn’t quite ready to go and let’s give the backup another game! This got sports news, radio and fans talking about ‘the rule’ – if you’re the starter and you get injured, once you are better, you automatically get your starting job back.  But, why?  Where does this come from?

I can think of a couple of reasons why an organization might want to have this type of rule, in sports:

1. You don’t want players playing injured and not wanting to tell the coaches for fear if they get pulled, they’ll lose their job.  Thus putting the team in a worse spot of playing injured instead of allowing a healthy player to come in. Also, you don’t want the player furthering injuring themselves worse.

2. If the person has proven themselves to be the best, then they get injured, why wouldn’t you go back with the proven commodity?

I can think of more ways this unwritten rule makes no sense at all:

1. No matter the reason, shouldn’t the person with the best performance get the job?  No matter the reason the person was given to have his or her shot – if they perform better than the previous person, they should keep the job.

2. If you want a performance-based culture, you go with the hot hand.

3. Injuries are a part of the game, just as leave of absences are a part of our work environments, the organizations that are best prepared for this will win in the end – that means having capable succession in place that should be able to perform at a similar level, and if you’re lucky – at a better level.

It’s different for us in HR, right?  We have laws we have to follow – FMLA for example, or your own leave policies.  But is it really that different?  In my experience I see companies constantly make moves when someone has to take a personal or medical leave, and go a different direction with a certain person or position. Let’s face it, the truth is our companies can’t just be put on hold while someone takes weeks or months off to take care of whatever it is they need to do.  That doesn’t mean we eliminate them – we can’t – but we do get very creative in how we bring them back and positions that get created to ensure they still have something, but at the same time the company can continue to move forward in their absence.

I wonder if ‘our’ thinking about the NFL’s unwritten rule of losing your position comes from our own HR rules and laws we have in place in our organizations.  It would seem, like the NFL, most HR shops figure out ways around their own rules as well!

Video Killed The Radio Star

The Buggles said it back in 1979 and yet the awkward dance of the audio conference call is still a generally accepted practice in most shops.

[Hi, yes …. wait, is anyone there? Hello, hellooo?]

Sorry, I thought we lost you for a second. Where was I? Ah yes… Video collaboration is quickly killing traditional audio conferencing in today’s organization, ultimately impacting the way HR, recruiting and other departments get things done in their daily role. But why?

[Can you hold…we’re just going to mute you for a second.]

And we’re back…

The modern workforce doesn’t look the same as it did 33 years ago and HR leaders and recruiting professionals need a new way to optimize their most valued asset: their people. Video collaboration provides a vehicle for teams, clients and candidates, spread around the globe, with the opportunity to work face-to-face, to innovate, develop and perform.

Ladies and gentleman, rock and roll…

Join FOT for our November webinar (sponsored by the fine folks at Blue Jeans Network), “Video Killed the Radio Star: How Collaboration Tools and the BYOD Movement: Register Here.  Are Reshaping the Way HR & Recruiting Pros Get S#*T Done: No Really, Register Here, and we’ll hit you with the following:

1.    A detailed dive into why video collaboration is quickly killing the use of traditional audio conferencing tools and the positive impact the shift is having in modern day organizations.

2.    Five ways you can leverage video collaboration tools in your organization today. FOT is determined to make you a believer, so we’re offering up five scenarios in which video collaboration would be the most effective route to execute challenges in your daily role and ultimately drive business results.

3.    A comprehensive roadmap for driving user adoption of video collaboration across your organization. You’ve got the goods now it’s time to put them to use. FOT will break down the three barriers to user adoption and offer up a resistance free roadmap to implementing video collaboration across any business.

4.    A universal script guaranteed to eliminate pregnant pauses, crickets and speaking out of turn.

 

5.    BYOD and the Mobile Era – the final definition. We’ll bring in Jeremy Malandar from Blue Jeans Network to define BYOD and the Mobile Era, and break down why they are leading drivers in the shift to video collaboration in the workplace.

Bonus: We’ll wrap this webinar by stocking your toolbox full of free, cheap and accessible video tools and hardware to help you get started with video collaboration in your organization today.

[Is anyone still listening??]

Toss your outdated audio conferencing equipment like a pair of acid wash jeans and start collaborating like it’s 2012 – register now for “Video Killed the Radio Star ”. This webinar comes with the FOT guarantee – 60% of the time, it works every time.  Register today!

How Much Money Do You Budget To Protect Your CEO?

Did you know that the Secret Service of the United States budgeted $113,000,000 in 2012 to protect the two Presidential candidates during the election?  From Slate:

“The Secret Service is authorized by law to protect major party presidential candidates beginning 120 days before the general election, but the statute doesn’t say when that protection should cease. It appears that the service makes this decision on case-by-case basis. Historically, agents have stuck with a defeated challenger for about a week after the election, not waiting for the Electoral College vote or inauguration. If the incumbent loses, he is entitled to protection for 10 years as a former president. (Presidents who served before 1997 are guarded for life.)

The Secret Service is limited in its mandate in part because the protection it provides is so expensive. By some estimates, it costs the government around $40,000 per day to ensure the safety of a presidential candidate, and the Secret Service budgeted $113 million to protect candidates in 2012. The expense became an issue earlier this year when Newt Gingrich continued to travel with a Secret Service detail long after he stopped actively campaigning. Candidates are entitled to decline protection. Deficit hawk Ron Paul has refused a Secret Service detail.”

I love the fact that Mitt Romney was so important we would spend $113M to protect him, until he loses, then he get’s dropped after a week!  2nd Place is clearly the first loser!   Can see Mitt now zigzagging through the parking lot at Starbucks so no one gets off a clean shot, and people looking at him like he’s lost his mind!?  Oh, poor Mitt, losing the election made him crazy…

 

I’ve seen a ton of Corporate HR budgets in my day, but I’ve yet to work for a company that budgeted money for CEO or Executive team protection.  I’ve seen budget money for personal air travel, country club memberships, spa memberships, clothes shopping allowances, you name it – but never personal protection – body guard type stuff.  I’m sure there are many CEO’s and Executives that do have this budget money set aside for them, I just haven’t seen it – and you don’t see it publicized very often – I assume because employees and share holders would lose their minds if they saw the cost!

 

The security I love most, when it comes to securing our executives, is the locked executive offices and private bathrooms!  When I worked for Applebee’s you couldn’t just walk up to the President’s office and say “Hi” – he was behind locked doors – probably keeping the secrets to serving beer and burgers safe.  And god knows we don’t want any of our employees knowing that our executives use the toilet!  I mean, please, if I found out my executive team actually went to the bathroom, I would lose all respect for them!

 

I’m just noodling here but don’t you think the political parties of each candidate should cover this cost – not the U.S. tax payers?  I definitely like Ron Paul much more now – can we re-vote?!  That’s what I want to see in 2016 – a Presidential election with no secret service!  I’m sure there would probably be less lying going on.

 

So – do you have money in your HR budget to protect your CEO?

 

 

Um, I didn’t take this job to do work…

I took this job because you guys have a rocking careers website…

I took this job because of your awesome culture…

I took this job because you your employees wear whatever they want…

I took this job because you serve unlimited gourmet coffee, all day…

I took this job because you give unlimited time off…

I took this job because you offered me more than anyone else…

I took this job because you have the coolest office with a ping pong table…

I took this job because you take your staff to Vegas each year…

I took this job because I don’t have to pay anything for my benefits…

I took this job because you buy beer and pizza on Thursday’s after work…

I took this job because you allow me to bring my dog with me…

I took this job because there are no start or end times…

I took this job because of the free dry cleaning service…

I took this job because everyone is on the same level…

I took this job because, oh wait, you have to do work here…

When is Gutting Payroll the Right Thing?

HR-Sports Post Alert!

Many of you probably cared less about the recent trade between Major League Baseball’s Miami Marlins and Toronto Blue Jays (check out the details here) – suffice to say the Marlins were able to decrease their annual payroll from $188M to around $35M in one giant trade!  Classic rebuilding type of move, right?  People/fans are saying the Marlins shouldn’t do this to their fans and they gave up on some great talent.  Let’s take a look back at recent Florida/Miami Marlins history:

1997 – Won the World Series (payroll at $47.8M)

By 1999 – they gutted their roster of high priced talent for younger up and coming talent (payroll at $15.2M)

2003 – Won the World Series (Payroll at $76.9M)

By 2006 – they gutted their roster again (payroll at $15M)

The difference the Marlins and large market teams like the Yankees and Red Sox is that the Marlins can’t make giant financial talent mistakes without something major happening in the next year or two.  They took some gambles over the past couple of years trying to assemble a world series capable team (they’ve done this before – twice!) and it didn’t work out.  So, change needed to happen – rebuilding needed to begin.  Any fan of the Marlins could have predicted this.

So – what does this have to do with HR – or my company?

There is some huge wisdom in how the Marlins manage their talent finances that we can all learn from.  Let’s make no mistake about this – this is not Moneyball, in fact he might be the opposite of what Billy Beane had envisioned.  But, many would argue that the Marlins version, had worked out better, certainly from a results standpoint.  My question is – could this type of talent financing work in a corporate setting, or in your company?

Think about it that for a minute.

How could you make this happen?  I tend to think about it in terms of your high priced – A talent – not necessarily your executives.  What if your company was looking to drive and increase in market share in your industry.  Your main competitor currently had 50% of the market, while you only had 25%, with the other 25% spread amongst competitors 3-10.  Your goal was to grow your market share to 35% in 3 years – a large task for most companies in most industries.  Conventional corporate wisdom would work this way – Step 1 – we hire away one of competitor 1’s executives to tell how they did it; Step 2 – The new executive brings over as many people as he can get, usually starting with a solid player from competitor 1’s marketing department; Step 3 – you re-brand and spend a crap ton of money; Step 4 – 3 years later you’re at 28% market share with less margins. Ouch.

If the Marlins management ran your company here is what they would do:

Step 1 – Go hire the top sales person from your main competitors – all of your competitors and pay them double what they are making.

Step 2 – Go directly after every single account the competitors have with the inside knowledge you just gained in your sales staff.

Step 3 – Build their market share to 40% within 24 months

Step 4 – Systematically let go of all of their high priced sales people – losing about 5% of their market share.

Step 5 – At 3 year mark be at their 35% market share with roughly the same payroll as they had 3 years prior.

I mean it could happen that way!

We/HR/Management tend to believe we have to keep our people on forever – even after they stop being rock stars, but are still getting paid like rock stars.  The Marlins have said, ‘look this is a dual benefit play – we get our championships and the players gets a giant check, then we both move on’.  It’s not “traditional” so everyone tends to think its wrong.  I don’t know if it’s right, but I’m sure their are some Chicago Cub fans that would take 2 World Series championships in the last 15 years!

Give Your Employees Permission

It’s pretty widely accepted that referral hires are the best hires that most companies make.  Pretty easy math equation on why :

Good Employee + wanting to stay a good employee + employee’s reputation = usually good people they recommend to HR/Recruiting to go after and hire

I’m like Einstein when it comes to HR math!

But, there is one piece to the equation that most all companies struggle with.  We don’t get enough of these referrals!

So, we look at our referral process. Then we go out and look at our collateral material associated with our referral program. Then we look at using technology to automate our referral program. Then we look at the numbers again – and again – we still don’t have enough of these hires…

There is still one thing we keep forgetting to do – it’s simple – which is probably why we “assume” we don’t need to do it.  We/You need to give your employees permission to do share this with their personal and professional networks – each and every time you want a referral for a certain position.

You know what we do really well in HR?  Roll-outs! We do!  We can roll-out the shit of just about any program you can think of.  We love roll-outs. We live for roll-outs! You know what we do really bad in HR?  Continuing programs after we roll them out!  The truth sucks because it’s true.

How can you get more referrals?

1.  Have a program (don’t laugh, too many still don’t)

2. When you want a referral – ask for it – each and every time.  (We tend to roll out the referral program and assume each time we post a position our employees will just naturally share it with potential referrals – they don’t)

3.  When asking for a referral specifically “Give Permission” to your employees to share this with their Facebook friends, their LinkedIn Professional network and their Tweeps. (Specifically)

BEST PRACTICE ALERT: Create email groups by department, when you get an opening for that department send an email to the group with your standard referral “permission” language – plus one other item – an easy cut and paste hyperlink that they can post or send to their networks with specific instructions on where to paste/send it to.

Giving someone “permission” to do something strikes a trigger in their mind to actually do it – it has something to do with psychology or something, I don’t know I’m an HR pro, but suffice to say it works!  Think about it, like you were a 5 year old.  Your parents tell you, you can’t ride your Green Machine in the street.  Then, one day, Mom is out getting her nails done and your Dad sees you doing circles in the driveway on that Green Machine and he goes “Hey, why don’t you take that into the street?!”  What do you do?  You immediately take that bad boy for a ride in the street! Dad “gave you permission” and you ran with it!

Referrals might be a “little” different but I’ve actually had conversation with employees who’ve said “Oh! It’s OK if I send this to my friends and family?”  Like our posting was sort of corporate secret or something!  We shouldn’t assume.  You’ll be surprised.

Now – go give your employees permission to get you some referrals!

 

 

Being on a Mission

When I hear someone say “I’m on a Mission” or “We’re on a Mission” it always reminds me of the Blues Brothers movie:

It seems like part of our new way to lead is to let everyone know that you’re on a mission.  It makes complete sense, set a goal, make it public, now you’ve got some investment into making sure you truly do go after that mission.  I think there is one more piece to our Mission that we have to make everyone aware of, but few actually do.  When you have a mission, there are going to be some bad days.  Few leaders ever really want to acknowledge this and then when those bad days happen – people panic.  When the bad days happen, people begin to believe that the mission won’t be accomplished.

As leaders we often fail in our missions because we fail to let our troops know that this mission won’t be a walk through the park.  We’ll probably get dirty, there is a good chance not all of us will make it and there will be some days when it feels like we are taking a step backwards.  And, that’s OK.  Our job as a leader is to prepare those we lead for all we might encounter. Part of that is motivation – but it can’t always be motivation – sometimes it’s the slap of reality that our folks will look back at and most appreciate.

The greatness of being on a mission is the end – it’s the accomplishment.

Management is Judged by its Second Act

I have a new HR Crush and his name is Ben Brooks – check him out, the dude is a crazy smart HR dude from NYC (VP of Human Capital Performance at Marsh).  I saw him present at HR Tech about his company and the cool stuff they’ve done, are doing, etc., and he used this quote (he might not be the original, but after an extensive Google search I couldn’t find anyone better to attribute it to – Ben says his CEO at Marsh said something similar and he adapted it):

“Management is judged by its second act.”

Simple enough, but very powerful.  Think about that for a moment.  It would seem most leadership/management that I run into seem to want me to judge them based on their first act, right?  It makes sense, any time a new leadership person/team comes into an organization there is always some low hanging fruit that needs to be taken care of.  We always talk about how hard it is coming in as a new leader, but there are also some easy pieces to being a new leader.

New leaders have a small window of time where they get to point out all the obvious crap that’s wrong, like they’re some super genius consultant, and everyone thinks they’re brilliant.  They then go around fixing that stuff (the low hanging fruit) and then they live off of that for as long as possible.  Leadership lore is filled with “turn-around” specialist.  Leaders who come in, turn around a company, then take off to do it again, and again, for other companies.  They sell themselves as specialist, when in reality – they are just coming in and doing what everyone knows what needs to be done, they just don’t have the guts/influence/backing to do it.

The hard part of leadership is to perform your “second act”.  What do you do once all the easy stuff, the obviously broken stuff, is taken care of?  Yeah, that is hard!

Want to help out your C-suite?  Go to them with this concept and start helping them design their second act.  You might first have to help them define their first act! Let’s face it, leadership is a bit like politics, the more you market what you’ve already done, it helps buy you time to go and do some more stuff – but you still have to let people know what you’ve done!   Once you get act two drafted, you begin the marketing process for that as well.  It goes a little like: “Hey, we’ve done all this great work in Act 1, so now we are getting ready for our next stage and Act 2” – but with specifics, don’t really say Act 1 and Act 2 or you’ll sound like an idiot!

Act 2 won’t be easy – remember you’ve taken care of the easy crap.  Act 2 is going to be defining and it’s really where you get to understand, as a leader, am I any good at this leadership thing. At building a vision. At delivering something that moves an organization forward.  Most leaders never get to Act 2 because Act 1 is so gratifying they can’t pull themselves out of the theater, they just keep running the same show over and over, and many companies keep buying seats.

Have you begun your Second Act?