The Weekly Dose: @Visage_Jobs = Smart Sourcing

Today on the Weekly Dose I take a look at sourcing technology Visage. Visage is a platform that allows you to leverage crowdsourced, best-in-classes sourcers from around the world with AI embedded technology and outreach.

I run a technical staffing firm, where all of my recruiters run a full desk and I would classify them as excellent sourcers in their own right. But, like every other company, from time to time we have capacity issues. Too many jobs, not enough time and talent to get them filled!

Wouldn’t it be nice to have a professional sourcer at your beck and call?

I had a friend refer Visage to me. She and her team were using it to help them source passive candidates that her recruiting team could then reach out to. Of course, I was skeptical. Sure! I’m going to pay them money to have some person in India working for $2 a day just sending me crap off LinkedIn and Job Board databases! I didn’t need that, I needed “real” sourcing help! Thankfully, Visage actually worked.

How does Visage work?

  • You give them an upload or a copy and paste of the job you want them to work, and their AI matching technology immediately matches you with a real Sourcing Pro that has background and knowledge of the type of talent you are looking for. The more details the better!
  • This Sourcing Pro then goes to work and will send you around twenty potential candidates. Your Recruiter then takes a look at the first run of candidates and gives feedback to the Visage sourcer.
  • The platform runs on credits. So you buy so many credits for so many dollars, the more you buy the cheaper they get, etc.
  • On the back-end, the Visage sourcing pros are actually graded on how well they do based on your feedback on the candidates they send you. So, if a Sourcer sucks, they won’t last long, because they’ll grade out poorly and eventually be dumped.
  • From the Visage platform, you can then send personalized emails out to candidates.

What we learned:

  • The more detail you give the sourcing pro the better the quality of candidates they send you. Understand these are only “sourced” candidates, completely passive, there is no outreach by the sourcing pro to these candidates. So, you can get very specific: We don’t want candidates from “X” company, and only in “X” market or city, and must have three years of experience, and they must be from “A, B, or C” company.
  • If a Sourcing Pro sends you someone that is completely off, you can get a credit back from Visage if it’s a total miss, but honestly, if we gave great detail, we found almost no misses.
  • The problem we ran into was not about Visage, but our own team and outreach. Most recruiters are used to working with “Active” candidates and not cold-sourced candidates. The outreach we had to use was much more personalized and extensive than for active candidates. Once we got that straightened out, we had really great success. (I.E., you can’t send them some crappy mass email and think you’ll get responses!)

Overall

Visage is a sourcing technology that we will use again! We found the quality of candidates found for us to be of a really high match and quality. Of course, you have to put in context that you are working with passive candidates, not active, so your response rate will always be fairly low. You also have to give very specific feedback to make it all work to the best possible result.

From an investment standpoint, we figured we got a 6 to 1 ROI. For every dollar we spent with Visage, we got back 6 dollars in value for the people we hired based on the cost of hire metrics. This actually was trending higher the longer we used it as we got better in giving better feedback, and got better at our own messaging. That is a very solid ROI for recruiting technology.

The Weekly Dose: @Rejobify – A Better Way to Reject Applicants!

Today on your Weekly Dose of HR and TA Technology, I take a look at the candidate experience technology Rejobify. Rejobify is a combination of a better candidate rejection template experience versus your normal ATS rejection email and free candidate tools that will help them in their job search.

Rejobify was founded by RecTechMedia’s founder, Chris Russell. I’ve known Chris for at least a decade and he’s one of those guys that just gets Recruiting Technology and the pain points of recruiting at a very high level! So, I knew if Chris was behind this, it was going to be useful and cost-friendly, because he gets what it’s like to be a head of talent!

Rejobify is basically a platform that your rejected candidates can use for free to increase their job search skills. It’s a seven-day course that takes them through things like how to build a better resume, higher-level interview skills, how to better search for a job, etc. They do this through your normal rejection process by simply clicking a personalized link that you have built into your normal rejection templates.

Here’s what we know about rejected candidates right now. First, most don’t even know they’ve been rejected, because we kind of suck at dispositioning candidates. Rejobify helps you ensure not only is your process of dispositioning working, but you can now measure it to be certain.

What I like about Rejobify:

  • For one, it doesn’t change the workflow of your recruiting team, but it does work immediately to raise your candidate experience of rejected candidates.
  • Rejobify gives candidates this psychological feeling that yes, I was rejected, but this company cares enough about me to give me some feedback and direction for the next steps.
  • Rejobify actually measures which candidates begin and complete the training as candidates click through the links and sign up for the training.
  • Using a tool like Rejobify has the potential to help you increase your employer rating on Glassdoor as so many of our negative reviews many times are coming from displeased rejected applicants.

At the end of the day, giving rejected candidates a better experience is a clear differentiator from your competitors. Most employers, at least 50% by recent studies, still don’t even tell candidates they’ve been rejected. They just kind of ignore them and hope they die or something! This has a long and ongoing impact to your employer brand, especially in small and highly competitive markets.

Using technology to not only help ensure you let every candidate know they’ve been rejected but turning this opportunity into a positive for your brand by showing the candidate you want to help them on their search is a true win-win. I found Rejobify to be a cost-effective and automated way to help you increase your candidate experience at a time when most candidates don’t feel very good about the experience or your brand! Well worth a demo, and there are no integration issues with your ATS as it gets built out within your current ATS process (meaning? super easy and inexpensive to get it up and running!).

The Weekly Dose: Talent Intelligence Platform – Loxo

Today on the Weekly Dose I review Loxo. Loxo is a Talent Intelligence Platform and a global leader in artificial intelligence recruitment automation software. What does that even mean? Well, you know me, let me break it down in layman’s terms!

First, my team actually has been a Loxo user for the past three years. When we found Loxo I was on an 18-month search to find a great Applicant Tracking System (ATS). I looked at everyone! Then, I started to hear about Loxo from my super cool recruiting friends in the industry, folks like Stacy Zapar and Lars Schmidt, and they were like “Tim, you have to take a look at this new company, Loxo”.

I did, it was exactly what I was looking for, so we purchased it and started using it, and we are still using it. So, really the big question is why did I choose Loxo over all the rest? We are a recruiting shop, and three years ago Loxo kind of was built specifically for the kind of recruiting we do. Hard to find, technical talent, but we had to move very fast. (Since then, Loxo has built out all the bells and whistles for corporate talent acquisition as well). We are not a post and pray shop, I needed next-generation recruiting software that let my recruiters be fast, efficient, and repeatable.

So, yes, Loxo does have an ATS, but that is only a small part of what they are today. Loxo is also a world-class sourcing engine, an AI-driven matching engine, a best-in-class recruitment CRM, and a data intelligence engine. Basically, with Loxo, I’m getting great recruiting tech in about four areas, all under one umbrella, intuitively linked together, that drives my recruiters to be super recruiters.

What do I like about Loxo

  • This is a recruiting platform for recruiting shops that actually recruit. Software built around the concept that we have hard-to-fill jobs and we can’t just post openings and hope someone applies.
  • I love that my recruiters aren’t jumping from across multiple technologies all day. They can source, build pipelines, set up nurture campaigns, and communicate with talent all under one roof.
  • From Loxo, my team can call, email, and text candidates from within the platform. They can actually do all three of these things at the same time in a nurture campaign. This allows them to be everywhere at once, with multiple candidates.
  • Unlike a lot of the sourcing tech on the market, Loxo gives you live, active connections to the talent you find in their sourcing engine. They are gathering data from over 95 sources and it’s constantly updating in real-time.
  • Loxo was created by a Technologist, turned Recruiter, who decided to build great recruiting tech. So, it works like a recruiter. It feels natural to use. Less steps, fewer clicks, things seem to be where you think they should be.
  • As a recruiting leader, I get real-time funnel analytics on my team. I can easily breakdown where my team, or an individual, is struggling and immediately know where we need help.
  • If you’re already using an ATS, Loxo integrates with your ATS to give your team all the AI, automation advantages to recruit fast, but still, get the data you need back into your ATS and HRM systems.

Loxo might be the best ROI in Talent Acquisition Technology

Quite honestly, we eliminated three other pieces of recruiting technology when we started using Loxo and in three years we never felt like we needed to add anything back. The three technologies we stopped using, by the way, all cost more than using Loxo, and Loxo was better! Plus, the Loxo product team continues to keep innovating faster than the market, so as I’m seeing new tech come to market, the Loxo team usually is already building those features within the platform.

Sounds like I’m a fanboy, right?

I am. I look at over a hundred different technologies a year, and this is the one I bought and use. Quite frankly, and I say this to their CEO, Matt Chambers, all the time, I can’t believe someone hasn’t backed up a Brinks truck full of money and bought them! The reason you haven’t probably heard of them is they haven’t taken a bunch of VC money. Instead, they are a heads-down technology company that is just building great sh*t. And because they don’t have investment, they don’t have to over-price it, like a bunch of the “cool” recruiting brands on the market that cost a ton because you’re paying for their sales and marketing, not better technology.

So, Yes, you should demo Loxo, even if you’re stuck in a long-term relationship with an ATS, because they’ll do everything your ATS doesn’t. Or if you’re just looking for sourcing or AI match, all of that can be used separately as well. At the very least, you’ll get to see a better way your TA team should be recruiting.

The Weekly Dose: @Pandologic – The Job Advertising Platform

Today on the Weekly Dose I review the programmatic job advertising platform, Pandologic. Programmatic job advertising has been around now for a decade, but still, it hasn’t caught on as it has with our Marketing peers who have been using the technology successfully to lure customers for decades.

95% of Talent Acquisition job advertising budget is still mostly spent on traditional types of job posting products: Indeed sponsored jobs, LinkedIn job postings, ZipRecruiter, other job boards, some radio, some TV, billboards, a sexier career site no one sees, etc. 95%! 

For the most part, TA hasn’t changed how we advertise for jobs in decades. 

While there are a number of programmatic job advertising tools on the market, Pandologic has truly gone all-in on utilizing artificial intelligence to make their technology more efficient and easier to use. One of the reasons so many great TA shops haven’t yet tested using Programmatic Job Advertising is that it quite frankly seems complex. And while the science behind can be complex, Pandologic has made a simple and intuitive platform that any TA pro can easily use to get better results on their job postings.

I like to think of Pandologic as Programmatic 2.0. It’s not just about distribution (traditional programmatic – put the job everywhere at once), but the utilization of AI-driven decision-making of when and where. Precisely placing your jobs in front of the kind of job seeker you’re looking for when they’re engaged on the internet.

What do I like about Pandologic?

  • Really the only fully-automated programmatic job advertising platform. You can set it and forget it, many of the programmatic tools take some constant watching.
  • Pandologic’s AI will constantly make micro-adjustments to get the best results, including constantly testing and making small language changes to your posting to get the best results.
  • Full AI, no human in the loop. You set your campaign goals and it goes out and gets the applicants.
  • An overall reduction in job advertising spending for the same traffic you have now or increased traffic for the same spend.
  • Easily integrated with your ATS to pull in job postings.

I’m a big fan of programmatic job advertising technology. I think too many TA leaders continue to play this game trying to figure out which “site” is the best one for them, getting into long-term relationships that cost too much money and quite frankly are inefficient. At the end of the day “advertising” is about the best results for the lowest cost.

One word of caution that I constantly try and educate TA pros and leaders on. Programmatic isn’t a silver bullet for hard-to-find talent. If you need Software Engineers in a market where there are very few Software Engineers, Programmatic technology can’t magically make Software Engineers where there are no Software Engineers! But, it can help get your job advertising in front of those few, for less money.

Pandologic for the most part is an enterprise-level TA tool. More than likely they are best utilized with organizations that hire at volume, 500+ hires per year, or it also would work for organizations hiring less, if the vast majority of roles are similar in nature (I.E., we hire 200 Nurses a year, etc.) I think every enterprise and large volume TA shop should be testing Programmatic in 2021.

The Weekly Dose: @OurTilt – Leave that doesn’t suck!

This week on the Weekly Dose I take a look at the startup employee leave technology Tilt. Tilt is reimagining Leave Management to help companies improve retention, streamline processes and reinforce corporate culture.

Let’s face it, most organizations use an Excel Spreadsheet to track company employee leave. No judgment! The vast majority of organizations have tracked leave this way since the invention of Excel! Before that, it was written files. But, now, thanks to Tilt there is a more elegant way to administer employee leave that helps all the stakeholders.

You might be thinking, “do we really have a problem tracking leave?” Maybe not, but leave is more than just HR tracking it. You also have the employee who is on leave, and the manager of the employee who is on leave, who often feel in the dark the entire process.

What I like about Tilt:

– One easy platform to streamline all of your employees leaves into one place where all parties can log in the get the information they need. Super easy to add an employee to leave, and each employee has their own access to track and get answers they need while on leave.

– Fully compliant, in every state, so a perfect solution for those organizations that are multiple states and find it hard to keep up on changing legislation. Tilt helps ensure you stay in compliance and don’t’ find yourself in legal hot water.

– Tilt guides help employees and managers through the process, lowering the amount of time and questions leave administrators have to deal with on an ongoing basis. Also, integrates auto-nudges to ensure both employees and managers do what they need to do, when they need to do!

– Direct communication from employees, managers, and leave administrators that are logged within the platform to ensure all communication is tracked and documented. Plus, great, ongoing manager education around the do’s and don’ts in having an employee on leave.

– Tilt works with every client to review and update leave policies and plans, to ensure your leave plans are built on what’s best for your organization and your culture.

I really like what Tilt is doing. Organizations big and small struggle to administer leave in a really easy way and most of the time all the company leave knowledge is usually stuck in one person’s brain. Also, administering leave is a complicated job, the more employees who have on leave, and the more states you must administer it in.

Pre-leave, leave, and post-leave, you, your employees, and your managers will have the information they need when they need it. All the while the tech helps you stay compliant, saving you time and money. Well worth a demo, especially for those companies managing leave in multiple states.

Your Weekly Dose of HR Tech: Oracle Cloud HCM delivering new products and features!

This week on the Weekly Dose I take a look at some of the new additions from Oracle Cloud HCM. Oracle is one of the big three HCM plays (Oracle, SAP, Workday – control the vast majority of the F500 HR tech spend). I think it’s important for us to understand what the big boys are doing in HCM because often we see their products and features become the gold standard across HR.

Oracle Cloud HCM has been working to meet the growing employee expectations within our organizations that desire more personalization, personal and professional development, and control of their career journey. Increased ability to own their own development and freedom of mobility within the organization are top of mind in the HCM space.

Here is what Oracle recently released:

Personalized Employee Journeys: New tools help organizations deliver an improved and personalized employee experience:

  • Journeys: Provides a seamless, step-by-step experience for employees as they move through personal and professional situations that require complex tasks and interactions. Journeys gathers various components necessary for these multipart processes to take the confusion out of activities like re-boarding employees as they return to the office, or helping employees manage their physical and mental wellness by providing access to health resources provided by the organization.
  • Profile Video Introduction with Connections: Helps teams feel more connected when working remotely by allowing employees to add a customized 10-second video introduction to their profile page in Oracle Connections.

Increased Career Mobility: New career development products help organizations quickly meet changing needs, increase career mobility, and encourage employee growth:

  • Opportunity Marketplace: Helps employees discover opportunities to grow within their organization, learn new skills, and expand beyond their traditional role to find long-term success and satisfaction. By making it quick and easy for employees to discover short-term projects and internal job postings, Opportunity Marketplace helps organizations tap into existing talent and fill short-term needs in new ways.
  • Open Jobs for My Career: Flags new and relevant roles to make it easy for employees to apply for new roles internally. The new Open Jobs for My Career tool gives employees the support and resources needed to continue growing their careers within the organization, instead of looking elsewhere for new opportunities.

HR Best Practices on Tap: New features streamline complex HR processes and improve data accuracy:

  • Oracle Payroll Connect: Streamlines processes with key payroll partners by making data accessible in real time directly through Oracle Cloud HCM. With access to all necessary payroll information on one platform, HR leaders do not need to go back-and-forth between software to pull necessary employee payroll information, improving both efficiency and data accuracy.
  • Oracle Anytime Pay: Provides employees with the opportunity to get paid for time worked in advance of their pay cycle. This employee loyalty offering enables HR to meet new workforce demands, especially with the rise in contract workers and gig projects that have more on-demand payment requirements.
  • Updates to Experience Design Studio: Improves data accuracy for HR teams with expanded autocomplete and localization features. For example, by automatically identifying employee-specific location, the autocomplete feature in the Experience Design Studio can improve process efficiency and decrease data errors for HR when updating benefits or payroll information.

Connected People Analytics: Enhanced analytics deliver enterprise-wide visibility to enable better decision making and prioritize diversity and inclusion:

  • Diversity Dashboard with Oracle Fusion HCM Analytics: Expands the possibilities of data by providing personalized business analytics for HR decision makers. The rich set of more than 50 HR KPIs, dashboards, and reports in Oracle Analytics for Cloud HCM include a Diversity dashboard. The pre-built dashboard highlights key statistics and trends to help HR teams better analyze employee data and improve initiatives around diversity and inclusion in their workforce.

I love the focus on internal mobility and Oracle creating a marketplace for their users to deliver to their employees. We’ve seen a similar marketplace concept from Workday last year, and it’s been wildly popular with employees. I’m sure Oracle users will have a similar reaction.

D&I analytics are a must in today’s world and Oracle delivers using Fusion Analytics as the engine. This dashboard will be a daily reminder for leaders helping them drive change within their organization.

I personally have a little heartburn when we start talking about daily pay, because it breaks my heart that we live in a world where this is a needed feature within payroll, but it is, and for those who need it, Oracle delivered. The reality is, this is a feature that Oracle users asked for and our workforce desired, so daily pay is now a thing within Oracle!

Influencers or Analysts? Who has the most impact on your brand?

The worlds of Influencers and Analysts have never collied more than they are right now in the HR industry. Most of this has to do with the popularity of Influencer Marketing that has taken off in the past decade, and like most things in HR, we are now just catching up with the marketing trend.

Traditionally, in the HR space, companies selling products, technology, and services only really cared about two things: 1. What do our clients think of us, and 2? What do the “Analysts” think of us?

What’s an Analyst? 

Every industry has them. These are basically individuals who work for organizations like Deloitte, Gartner, Forrester Research, IDC, and hundreds of boutique firms specializing in specific parts of the HR ecosystem. The individuals spend a great deal of time understanding the landscape of a specific function in HR, the technology, the processes, what works, and what doesn’t, etc. Then your organization pays its organization a great deal of money for this expert knowledge.

The hope is, using this expert Analyst knowledge will ultimately help you save time, money, and missteps because you’ve hired a firm of experts to help you make the right decisions. Many of these experts have never actually worked a day in HR, but hold MBAs and such. Some of these people are some of the smartest people I’ve ever met, and if you listened to them, they could truly help you. Some are idiots working for a big firm.

Examples of Analyst I admire: William Tincup, Madeline Laurano, Trish McFarlane, George LaRocque, Ben Eubanks, Kyle Lagunas, John Sumser, Holger Mueller, Jason Cerrato, Josh Bersin, Sarah Brennanetc. 

This will then beg the question of well, then, what’s an Influencer? 

Influencer marketing has been around for a hundred years, but Kim Kardashian is the queen of modern-day influencers. I’m famous! You see me talking about or using this product. You buy this product. That’s really the backbone of influencer marketing. I mean Kimmy D would never steer you wrong, would she?

An Influencer is anyone in an industry that a measurable amount of people are listening to, which will influence their buying behavior. I write a blog post on some products that I’m using in my own shop. It’s super awesome! You go out, look at it, and decide to buy it and use it with your team. You’ve been influenced.

Most of the influencers in the HR industry are current or former practitioners, they’ve lived your life. Some are super smart and have the resume to back it up. Some are complete idiots. Any idiot can have a blog (I’m a great example!). Most influencers, like an analyst, have a specialty, something they’re better at than other stuff. Some influence full time, but most hold down ‘real’ jobs to pay the bills. So, they probably don’t have the time to deep dive into the industry, as you’ll see with analysts.

Examples of Influencers I admire: Kris Dunn, Dawn Burke, Carmen Hudson, Robin Schooling, Jason LauritsenLaurie Ruettimann, Jennifer McClure, Sharlyn Lauby, Steve Browne, Sabrina Baker, Joey Price, Mary Faulkner, Jessica Miller Merrell, Janine Truitt-Dennis, etc. (there’s really too many to name!)

Many of these people are HR Famous! They have worked hard to create an audience who for the most part listens to what they have to say.

You also have people that fall into this strange middle ground of Influencer-Analysts types that have no name. Maybe they started out as an influencer, then became an Analyst, or maybe they were an Analyst who became popular and started influencing. Examples in this camp are folks like: Josh Bersin, Jason Averbook, Sarah Brennen, Trish McFarlane, Ben Eubanks, etc.

(BTW – All of these people you should connect to! )

So, who has the most impact on your Brand? Influencers or Analysts? 

This is not an easy question to answer because like almost anything it depends on a lot! We all know of a certain product we love and regardless of the influence or what some expert is telling us, we will just buy it because we love it!

We also have an untold number of products and services we buy because someone we trust told us about it, and because we trust them, we go buy it.

If you’re a large enterprise-level product or service, basically selling to companies that have more than 5,000 employees, you better make nice with the Analyst community! They tend to have the ear of more enterprise buyers then you’ll typically see from influencers. I doubt very highly the CHRO of Google is reading this blog! (but I know the CPO of GM is!)

What I see is companies selling to enterprises usually work with both Analysts and Influencers. They want to ensure their message is heard across the buying community, so they don’t miss out on a potential buyer, and they have the money to do both.

Companies selling to under 5,000 employees and it starts to get a little harder to determine the impact of Analysts. I mean how many HR and Talent shops in Small to Medium-sized businesses have the money to pay for Analysts Research? Not many! If you run an HR shop of a 1500 person company, you do not have $50,000 to hear what the best ATS is! The ATS you buy won’t even cost $50K!

Behind the scenes, most analysts understand their biggest impact on the enterprise buyer, and because that’s where the money is, that’s exactly where they want to be! If you have buyers across small, medium, large, and enterprise markets, it then becomes a more difficult decision on how you use Influencer marketing.

The real answer to the question above is you engage with the analyst and influencers that have the most positive impact on selling your product. Unfortunately, most organizations have little or no idea if either side is having an impact on selling their stuff.

Who has the juice? 

I call someone who has ‘real’ influence as having the “juice”. If you have the ‘juice’ you have the ability to influence real buying decisions on a regular basis. Laurie Ruettimann tells you to go out and buy this new great HR product, and that organization will see a measurable sales increase directly tied to the links in her posts. She’s got juice!

I wrote about an HR Tech company a few months ago after a demo and a month later they sent me a bottle of gin because they landed a six-figure deal directly from my mentioning them in a post. That’s gin and juice! 😉

Most people who call themselves influencers in the HR space have little or no juice. Usually, because they just don’t have a large enough, sustained audience who is listening. They might be 100% correct in their recommendations and insight, but not enough people are listening to move the buying needle.

I love what the folks are doing over at Advos because they are actually showing organizations who have the juice and who doesn’t. I can tell you I have the juice and say I’m the #1 Influencer in the HR marketplace, but the reality is, anyone can say that! HRMarketer is actually giving data behind those words to let people know where the real juice is.

The truth around all of the analyst vs. influencer chatter is that you’ll find people in both groups who can help you and people in both groups who are complete idiots and have no value. The best thing to do is build a relationship with both, find out who moves your needle and aligns with the messaging you’re trying to get out, and then measure. Eventually, you’ll find the right mix that will work for your organization.

The Weekly Dose: @Workday Ups its Game in Belonging and Diversity!

Today on the Weekly Dose I take a look at Workday’s recent announcement about their new product offerings around Diversity and Inclusion. If 2020 has done anything, it’s brought the conversation of diversity and inclusion to the forefront like never before in organizations. Many HR tech companies have been working on products in this space for a while, but few will have the impact of Workday’s new VIBE Central and VIBE Index.

One of the largest issues faced by organizations in moving the needle around having employees feel a sense of belonging, as well as broader D&I issues, is those front-line leaders and above never truly felt like they had the data to help them make the right decisions. So, we mostly just tried to make change by gut feel and subjective data that was constantly changing.

Workday’s VIBE (Value, Inclusion, Belonging, and Equity) Central brings all diversity- and inclusion-related data into one centralized place in Workday Human Capital Management (HCM), enabling organizations to set goals and then monitor progress against those goals. Businesses can assess, measure, benchmark, and manage diversity and inclusion by the dimensions of their choice, such as race/ethnicity and gender. For example, VIBE Central could surface that 10 percent of women in the organization have been promoted in the last three years; in addition, benchmark data could show that promotions for women are well below the median of 50th percentile, which may be 20 percent, for peer companies in the same industry.

Organizations can benefit from the ability to assess talent management, talent development, and employee experience for key factors including:

  • HiringOrganizations can better understand if hiring practices are balanced or if one group is over- or under-represented.
  • PromotionsBusiness leaders can look at metrics to determine if their promotion process is inclusive and then view a succession report to gauge if they are planning in an equitable way.
  • LeadershipCompanies can look at leadership/management levels and succession planning to compare planning to the actual diversity of management and to see if diversity drops off from one management level to the next—which may indicate a need for more targeted development.
  • AttritionIf hiring and promotion practices are helping to increase diversity overall but there’s a high rate of voluntary attrition for that diverse talent, HR leaders may need to focus on belonging and inclusion.

VIBE Index (being released to Workday customer in Q1 2021) empowers HR leaders to set a B&D strategy and create a tailored plan aimed at driving positive outcomes. It will measure the relative performance and outcomes of an organization’s efforts across talent acquisition, talent development, leadership development, employee experience, and workplace culture to deliver a heat map that identifies the highest opportunity for positive change, as well as a VIBE Index score for overall workplace equity.

VIBE Index will allow organizations and leaders to have real-time diversity data, to ensure that progress is being made to the plans and goals. For too long organizational leaders have been making strategic D&I decisions with dated and insufficient data, many times that wasn’t even their own. VIBE Index changes this completely. Your own plan. Your own goals. Your own data. Belonging and D&I isn’t the same for all, it’s very specific to your organization and your culture, and your strategy and data should reflect that.

Workday is drinking its own Kool-aid, as well. Workday’s Chief Diversity Officer, Carin Taylor, announced a bunch of initiatives that Workday will be taking on including:

  • Increase overall representation of Black and Latinx employees in the U.S. by 30% by 2023.
  • Double the number of Black and Latinx leaders in the U.S. by 2023.
  • Invest 25,000 hours in training over the next year to help ensure all people leaders can attract, recruit, hire, and advance employees of all backgrounds.
  • Help ensure less than a 3% difference in belonging for all Workmates across all demographics (as measured by the Great Place to Work questions that power the belonging outcome of our VIBE IndexTM).
  • Infuse VIBE into how we think about and act on our Workday core values.
  • Invest 150,000 hours in career development programs and education that increase visibility and opportunity for Black and Latinx talent over the next year.
  • Donate $10 million, as previously announced, to social justice initiatives over the next year.
  • Create opportunities for Workmates to contribute 250,000 hours toward mentoring and skills-based volunteering in communities around the globe by 2023.
  • Accelerate Opportunity Onramps hiring to fill 20% of our early to mid-career full-time roles by 2023.

No small plan! I love it when organizations put it in black and white. Yes, there is some risk you don’t meet all of your goals, but it’s how real change happens!

The Weekly Dose: An Updated @Workday Recruiting Roadmap!

Today on the Weekly Dose I dive into largest and arguably fastest-growing recruiting technology on the planet, Workday Recruiting! Workday Recruiting currently has over 2350 clients, all of which would be considered enterprise, and over 50% of the Fortune 500 are currently using Workday for recruiting.

Let that sink in a bit. A decade ago, no one was using Workday to recruit talent, and now over 50% of the largest organizations on the planet are using it! You have to be impressed by those numbers and growth of Workday Recruiting.

Workday Recruiting has taken its share of criticism over the years coming out of the date and trying to deliver an enterprise recruiting solution at scale. It’s not easy. Ask Oracle and SAP, no one would consider their recruiting offerings to be world-class. It’s a tough game at scale.

I got a chance to sit down with the Workday Recruiting product team last week to look at where they’ve been and where they are going, and it looks like they are on the right track:

– Workday internal mobility functionality is a clear differentiator amongst its competitors, connecting the entire experience across the platform for both the employee, the recruiting team, and the hiring managers. Also, the ability to post “gigs” internally to staff that might have capacity is great and the design is very modern and user friendly for employees. The internal mobility tech also gives employees a suspected career path based on all of their own data and the data of those before them in similar situations.

– The ability to adjust each hiring process by position was a critical need and now your recruiting team can easily make custom applies on the fly per position, even with the ability to apply to a job with one click if necessary.

– Candidate experience and a candidate home dashboard make it easy for candidates to track where they are in the process and also machine learning push other potential matches they might fit for, as well as assisting them in applying and suggesting things that might increase their chances at getting hired.

– The Recruiting Dashboard has been completely redesigned and now allows each recruiter to build their own custom dashboard by simple drag and drop. Also, adding in the ability to offer and process at scale, which was a must-have for enterprise organizations. Recruiting analytics and reporting continue to evolve as well, and Workday Recruiting has some of the most eye-catching metrics dashboards out there.

– Workday has been slower than most in building out partnerships of add-on recruiting technologies, but that was by design, partly to ensure what they were offering clients in terms of partnerships where products they could fully stand behind (and actually invest in those they feel most strongly about). Workday has two forms of partnership: Venture partners (Jobcase, Mya, Beamery, and Pymetrics) which are technologies Workday has a vested interest in success, and their ecosystem, which are partners that are vetted by the Workday Recruiting team. The four current Workday Venture partners are some of the strongest recruiting technologies in the game right now.

– The roadmap is full of features that current Workday Recruiting clients are looking forward to including: Candidate matching scores, built-in interview scheduling assistance, external candidate referral automation and tracking, and database candidate rediscovery technology.

Workday Recruiting is a large enterprise HCM recruiting module. They won’t apologize for that because large, enterprise organizations need hiring technology that can handle the scope and scale of hiring at massive volumes, that is super secure, and has the ability to hire globally. Workday Recruiting can do all of that, and it’s doing it well based on the large number of clients awaiting implementation.

What can Workday Recruiting do better? I think they have the ability to truly help organizations around D&I hiring. They have the data and the ability to connect the dots for senior executives on what’s going on with their diversity hiring. They do some of this now, but it’s mostly tracking and reporting anonymous data. And will soon be producing the ability for organizations to make candidate records anonymous to hiring managers, but this is clearly something I suspect we’ll see additional roadmap items on in the near future.

I think Workday Recruiting’s strength definitely lies in their ability to pull in learnings from their giant client base and they have extremely active user groups that are jointly developed by both Workday and their clients, providing non-stop product feedback on desires and enhancements. The trick being the balance of delivering features and functions at scale for the good of all, compared to what they believe they want/need individually.

Workday Recruiting has been the one company in the recruiting technology space that folks have loved to hate on over the past few years, but I think they are doing the right stuff and developing the technology that their clients need, without listening to the outside noise.

The Weekly Dose: @VaultPlatform – Workplace Misconduct Reporting Tech

Today on the Weekly Dose I take a look at a timely technology in a world of #MeToo #BLM #Covid-19! Vault Platform helps organizations resolve workplace misconduct including that related to Me Too, Black Lives Matter, COVID-19, and all other workplace issues with a safe speak-up app for reporting incidents.

Let’s be clear to start, this isn’t your parent’s workplace 1-800 hotline, where you called some third-party company that would listen to your story, filter it, and then pass it along to HR, who then call you in. Vault is a technology, mobile-first, platform that allows employees to report any type of workplace harassment, fraud, corruption, racism, etc., and document their experience. Then, when they feel the time is right, they can actually send this forward to be responded to.

Each time an employee reports it is dated and time-stamped and the employee has access to their actual record the entire time. Once an employee decides to move forward it gets sent to the appropriate parties within the organization to resolve the issue.

What I like about Vault:

– “Go Together” – when talking about things like sexual harassment and racism, many times an employee does not feel comfortable reporting on their own, but they also don’t trust others when they say they’ll also report. Vault’s “Go Together” allows an employee to report, but only move it forward once another employee reports the same or similar behavior, so they are not making these accusations on their own. It’s really a brilliant idea!

– Vault dashboard works as a case management dashboard so HR, legal, D&I, etc. can check and track that reports are being resolved and how they are being resolved. It allows executives to instant insight access to the real problems that are going on in their organization, unfiltered, right from their employees.

– It allows employees to communicate in a way that is most comfortable to them, mobile messaging, not a phone call talking to a stranger.

– Employees can record for as long as they want without reporting and always have access to their own words, an organization can not delete or edit the employee’s own records. Many times something happens to an employee but they aren’t sure if it’s actually harassment, but as they see a pattern of behavior begin to happen, it becomes clear. Keeping these records makes it easy for the employee to give proof of how long and how much this is happening.

Right now every single organization on the planet is concerned with the experiences their employees are having. Me Too, BLM, COVID, etc. have shown us that our employees are having very drastic differences in their experiences, and we need to give our employees access and the ability to share these with us quickly and easily if we want to truly make changes and improve their experiences.

I first saw Vault at the HR Technology Conference right after Me Too and I liked it. With the additional social and health issues today, it’s even a more relevant technology. Vault Platform happens to be the perfect workplace technology at the perfect time. I highly recommend you take a look and a demo.