Career Confessions of Gen Z | The Power of Seeing – B-roll!

Hello everyone!

Thank you for joining me on this Gen Z journey. In the last episode, I talked about what verbal and spoken content can do for your recruiting methods, but I think it’s just one side of things to simply hear what a job is like. It takes it to a whole other level when you can visually capture what the processes of a job are like. So follow me into the world of b-roll!

(Don’t worry, I’ll explain it all in the video) 😉


Skyler Baty is a Videographer and Video Editor for SkillScout and lives in the Detroit Metro Area in Michigan. Skyler loves doing video work and helping organizations with their video projects. Connect with him, he’s a genius with this stuff!

 

 

 

 

How to Speak Gen Z – The HR Edition!

I wanted to share this video on “How to speak Gen Z” that my Recruiting Manager, Zach Jensen, from my office found. Zach is a Millennial and his original comment was something like “I don’t get it!” Zach gets most everything, he’s a complete rock star in recruiting! So, this made me laugh out loud!

Check out the video and then I’ll break it down:

The Gen Z phrases in the video and the meaning:

“Suh” – Hello (short for what’s up – or ‘whatsup’)

“Fam” – Friends – short for ‘family’

“FamJam” – Family – short for I have no idea

“The Fest was Lit” – It was a fun event

“Okurrrrrrr” – Okay – which I’m assuming is Ok – with some Cardi-B r rolling at the end

“I’m finna Dipset” – I’m getting ready to leave

“Them kicks are drippin” – Those are some neat shoes (FYI – I’ve actually heard this exact statement in the wild with a Gen Z)

“BET” – I would be glad to help – or another form of ‘sure’

“Dudes took an L” – My favorite team lost

“He little mad” – He seems upset

“He big mad” – He seems very upset

“No cap” – He’s not lying

“Wierd flex but okay” – That’s an interesting statement

“Facts” – I completely agree with that statement

“Yee Yee” – I agree

“YEET” – That’s exciting news – or – excuse me – or – congratulations on your baby boy – or – basically anything “YEET” is used for almost anything!

So, I have to be honest I’ve actually heard about half of these in the wild many times, primarily from my 22-year-old son’s college baseball team. When you get 36 boys together between 18 and 22, this is basically much of their language between each other, not really with those older or younger than themselves.

So, how can we use some of these in HR for our young Gen Z employees?

Don’t. Just don’t ever use these with your Gen Z employees! Unless you write a talk for your CEO for something like a new employee orientation and you sprinkle some of these phrases in and tell her that the ‘fam’ will love it! And while she might be big mad when she finds out you played this joke on her, it will be really funny! YEET!

Career Confessions from Gen Z: Tips to Being Successful

Everyone’s goal is to be successful.  There are little changes that you can make each day that can have a big impact on your success.  Three things that are not taught in a college lecture hall, but that will make you stand out among your coworkers and be successful are:

1. Being on Time

Being on time is so important no matter what it’s for. Punctuality is great for work, attending a sporting event, or meeting friends for dinner.  When you’re on time it shows that you care and that you’re putting forth effort.  When a you’re late, you’re holding up others and showing that you don’t respect other’s time.  Your being late simply makes everyone else late.

In my opinion, if you’re not 5 minutes early, you’re late.

2. Having a Positive Attitude

Having a positive attitude changes your whole outlook on life and your optimism affects those around you.  When you’re positive, it makes others around you more positive too.  Of course, the opposite is true as well. When you’re negative it makes others around you more negative and brings down the mood.

My dad is one of the most positive people that I know, and even though positivity bugs me at times, in the end I am thankful for it.  He tells his employees at work all of the time that Monday is his favorite day of the week.  As we all know, Monday’s are usually peoples least favorite day of the week, but going into a Monday with a positive attitude helps the day go better.

3. Staying out of office politics

Avoiding office politics is another important thing you need to try and do because once you’re involved in them, it’s hard to get out.  You should only worry about yourself, the work you’re doing, and the things that are in your control.

Yes, it can be frustrating when you feel that you’re putting in more effort and working harder than your co-worker in the cube next to you who is always playing on their phone; but you can’t worry about that and let it bother you.  You need to just keep doing your work and in the end you will be the one rewarded.

You Will Be Recognized

If a you can consistently do these three things everyday, YOU will be the one promoted instead of the coworker that shows up five minutes late everyday.  YOU will get the next important project instead of the person that is always negative and doesn’t want to be at work. Lastly, YOU will be the one that’s promoted over the worker that spends most of their time online shopping.

Even though these may seem like small things, in the long run they will help get you recognized and YOU will be rewarded for it.


Mallory Armbrustmacher graduated from Grand Valley State University in 2017 with a BA in Human Resource Management. She is an HR Generalist with the State of Michigan, Talent and Economic Development Department Human Resource Office, where she coordinates ADA Reasonable Accommodations and Ergonomic Assessments. In addition, she takes the lead on various special projects, conducts new employee orientations, processes payroll, and assists in labor relations, classifications, and selection. She is currently studying for the SHRM-CP exam, but also loves spending time with her family and friends, playing games, and cooking.

Career Confessions of Gen Z: HR without a Degree

It was exam season of my 2nd year at UC Berkeley, the “#1 Public University in the World”. Per the typical college student in the midst winter, I thought, “What am I going to do this summer?”. Little did I know, this single thought would change my life forever…

To paint this picture a little better, I am currently writing this blog from my desk at work in Detroit, MI. If I didn’t have that little thought, I would currently be finishing my final semester of college in a couple short months.

What did I do exactly?

I accepted a job as a sourcer at a company that I knew I loved despite being less than a year away from completing school.

How did I do it?

I internalized what I really wanted and compared the pros with the cons.

Cons of leaving school to work

  1. I won’t have a college degree if I drop out — at least not yet
  2. I have to leave a good amount of friends that I’ve built great relationships with
  3. All of my family is back in California

Pros of leaving school to work

  1. I was going to school to do what I am doing now
  2. I have spent 3 internship seasons building relationships and finding mentors (something I lacked in the past)
  3. I was DROWNING in debt – loans, friends, etc. — I could pay this off if I take this job!!

 

Honestly, it was one of the easier decisions I’ve had to make because it made perfect sense for ME. After 8 months in my current role, I couldn’t be happier with my decision.

What I did not know would be an added benefit for me was empathy – more specifically, I am more motivated than ever to seek to understand. I think this is a benefit in all aspects of life; seeking to understand something before you seek to be understood. Now that I’m much more open with my experiences and invite the same from others, seeking to understand has become second nature to me and I can’t imagine a close-minded life.

So, I guess the point of my story wasn’t to tell you all that I dropped out of school – it’s to let you know that people have got a lot of junk sometimes. It may take a little digging to come out with that nugget of gold I like to call understanding.


Hunter Casperson — self-proclaimed “Sourcing Nerd”, is currently an Associate Talent Strategist at Quicken Loans out of Detroit, MI. Originally from Southern California, he spent lots of time outdoors and in turn, loves nature. Hunter attended UC Berkeley where he studied Math & Psychology for three years before joining Quicken. His all-time favorite thing to do is beat-box, where he has consecutively ranked amongst the Top 10 in the United States over the past 3 years (under the name Huntybeats)!

How am I Really Doing?

One of the things that is very important to me as I navigate my professional career in Human Resources is feedback and constructive criticism. I cannot stress enough how important it is for managers and supervisors to communicate with their people frequently. In my opinion, the relationship between a manager and his direct report can be compared to an intimate relationship between a couple.

There are many things that go into a romantic relationship, but two things that are non-negotiable are transparency and communication. Your significant other always expects you to be open and honest with them no matter what the situation. I think that managers owe their employees this same courtesy.

Praising or giving recognition to an employee when he’s doing well is simply not enough. A manager must also have the tough conversations when an employee may be missing the mark in an area. There is nothing worse than having a disconnect on performance between an employee and their manager. Part of the problem is that most companies are not requiring anything additional from managers in regards to feedback and reviews. Companies who place a higher focus on performance management will benefit by changing the culture through feedback and recognition.

Most companies that I have been apart of up to this point follow the typical annual performance review process. However, a manager should be communicating with their subordinates all throughout the year in addition to the formal review. Employees cannot be expected to increase efficiency on a task when the only time they get feedback is at the end of the year.

Companies that implement regular employee feedback have turnover rates that are 14.9% lower than for employees who receive no feedback (ClearCompany). That’s a very interesting statistic to think about. Managers and supervisors could be saving their companies thousands of dollars in turnover costs simply by giving more consistent feedback. 43% of highly engaged employees receive feedback at least once a week (ClearCompany). This feedback does not have to be a half hour- or hour-long formal meeting either.

Ensuring that your employees are highly engaged is critical to the overall company success. Feedback and recognition are imperative to keeping an employee engaged.

Some may wonder what the difference is between an engaged employee and a not engaged employee. In my experience, an engaged employee is one that is going to give 100% effort and then some daily. This person is going to do everything in their power to ensure the company is successful. Which in turn will make them look good in the process. An employee who is not engaged typically is a person that is doing his daily tasks and waiting on the next paycheck. Granted, this person may not have any issues with their performance, but you will always get the bare minimum needed from this person. Don’t expect them to go the extra mile.


Jonathan Sutherlin is a human resource professional with experience in the engineering and automotive industry. Currently going for his Master’s in Organizational Change Leadership in a hybrid program at Western Michigan University. He is very passionate about reading, philanthropy, basketball, and fitness. You can connect with Jonathan on LinkedIn or through email at jonsutherlin@gmail.com. When Jonathan is not at work trying to impact lives, you can either catch him in the gym or nose deep in a good book!

Career Confessions of GenZ: Flexibility as a Benefit!

Statistically, Generation Z makes up the largest population of any other age grouping in the United States of America. Most companies already realize this, and if not, they probably should be reading this post. Companies are almost obligated to structure their environments so that they are appealing and welcoming to our generation. If they choose not to conform, they will likely deteriorate as Baby Boomers simply cannot work forever. There is often much speculation about what is most important to us when it comes to choosing a company. Based on my peers and experience thus far, the best thing a company can offer a Generation Z individual is flexibility.

When I say flexibility, this can encompass a few things. For some of my peers, flexibility can mean the ability to work from home once or twice every other week. I’ve noticed that this is something that is engrained in most start-up cultures as they fully understand the impact Generation Z is going to have on the workforce. For other people, flexibility could present itself in a lenient dress code. Most of these companies have something written in their policy that tells employees to dress appropriately if you have meetings with clients or other third parties. I advise against wearing your normal t-shirt, jeans, and gym shoes combo if you are scheduled to meet with important stakeholders in the company. But, hey that’s just me!

Another area where a company can be flexible is with a food budget. There is nothing more appealing to people in my generation than free food. Granted, almost all generations would be happy with a free meal. However, people in Generation Z are transitioning from college campuses where Ramen Noodles and peanut butter jelly sandwiches could frequently be dinner for the night. At my workplace Rivian, free lunch is served every Monday and Thursday in addition to free dinner four days out the week. Probably one of the best perks that I’ve encountered so far.

While a couple of the topics that I just discussed are certainly great perks, flexibility for me is a company’s ability to adapt to the changing environment. What I mean is that even if a company has been doing something a certain way for 50 years, how resistant are they when a more efficient way is introduced. A company who is set in their ways can be very frustrating to a person in Generation Z because we often bring new and innovative ways to get things done.

In today’s day and age, businesses have to be dynamic in their ability to change because of how rapid society is changing. Technology is progressing at such a fast pace, companies who do not adapt will be left in the dust. I like to think that companies bring people of my age in for a new and fresh perspective. When a company doesn’t respect or appreciate your opinion, that’s almost a deal breaker in most situations. The business world is changing before our eyes and Generation Z has a lot to do with that. Companies like Google, Facebook, and LinkedIn have created environments that breathe flexibility and creativity. Generation Z is taking over the workforce whether you want to believe it or not, what is your company going to do to in response?


Jonathan Sutherlin is a human resource professional with experience in the engineering and automotive industry. Currently going for his Master’s in Organizational Change Leadership in a hybrid program at Western Michigan University. He is very passionate about reading, philanthropy, basketball, and fitness. You can connect with Jonathan on LinkedIn or through email at jonsutherlin@gmail.com. When Jonathan is not at work trying to impact lives, you can either catch him in the gym or nose deep in a good book!

Career Confessions of Gen Z: Culture Conundrum- Employee Engagement Platforms

In 2019, we’re on the cusp of a frontier where an army of digital pioneers are laying claim to their stake in the exponentially advancing market of E-HRM. If you’ve sat in the HR department of any business, you’ll get what I’m talking about here. You’ll have found yourself answering a cold-call or ten from that salesperson who’s likely on their 67th attempt of the day, so you take pity and hear them out.

What they’re offering to you, is a miracle solution to the employee engagement woes that supposedly keep you up at night. An all singing, all dancing, cloud-based platform that will sky-rocket your employee engagement! But wait, its get’s better… All of this can be done at the flick of your finger, using cutting-edge algorithms and technologies that will automate the entire process!

From employee feedback to recognition, appraisals or organisational commitment, benchmarking & analytics, many engagement platforms really claim to automate it all, taking out the hard work for me and you. So why shouldn’t we cut a cheque and sign on the dotted line?

For baby-boomers and Generation Z alike, it’s easy to fall for the trappings of today’s technology that promises to streamline our lives both at work and at home. From Amazon’s Alexa to Musk’s self-driving car, it’s not hard to see how these gadgets are already permeating life faster than we know. However, some things, cannot be so easily automated just yet.

Truth be told, the automation of employee engagement sounds like the ultimate paradox to me; to the extent that it removes the integral element of authenticity. Any organisational culture worth its salt is value driven from the top down. Values that employees can align with, engage with and embody as they carry out their role. Online platforms & wired connections are nowhere near as powerful as the above, making the connection between real-life engagement and values, perhaps the most powerful disincentive for the excessive use of cure-all engagement platforms.

More importantly, an organisational culture of engagement and much of the meaning and satisfaction accrued from it, lies in our relationships with others. Indeed, there are elements of these online platforms that are social in nature, but I’d argue it limits the richness and authenticity of our interactions at work, keeping relationships at an all too comfortable distance.

Of course, I’d be ignorant to entirely discount the value of technological integration into employee engagement. For example, it certainly has its place in strategies and structures of organisational feedback and transparency. To a certain extent, even corporate social media platforms are now an undeniable force in shaping recognition and communication practices.

Nevertheless, to place the labyrinthine system of what makes a top-class engagement culture in the hands of automated algorithms, notifications and screens seems naïve and technologically premature. For platforms to claim they can automate it all whilst the everyday HR professional gets on with ‘the important stuff’ doesn’t do justice to the strategic importance nor the complexity of employee engagement in organisations today.


Josh Milton-Edwards is a fledgling HR professional mad about all things culture, engagement and wellbeing. I work for an award winning best-practice culture department based in the UK. Soaking up every last bit of the experience before completing my HRM degree in 2019/20. Aiming high and can’t wait to see what more opportunities arise for the taking!

Career Confessions of Gen Z: Generational Individuality as a Millennial

Welcome to the reboot of Career Confessions of Gen Z! I started this in 2018 with my Gen Z son, Cameron, and the response was off the charts. So, in 2019 I found 8 great Gen Z HR, TA, and Marketing pros to continue the Gen Z content. Enjoy! 

For as long as I can remember, it often feels like every other article or conference discussion I see is a dissertation about the millennial impact on the workforce. If you read that first sentence, you may have yawned and already moved on…but I sincerely hope you didn’t. There’s been so much continued discussion about millennials that I fear today’s next generation, GenZ, is getting overlooked. I don’t just mean overlooked by older generations; I mean overlooked by generational allies – fringe GenZs such as myself. This mistake is so incredibly short-sighted, inconsiderate, and misunderstood that it brings to risk a perpetuation of the very division that millennial generations are continually subjected to. I write all of this to admit that at some point I became part of the problem.

I was born in ‘91, only a few short years before my Gen Z peers. I consider myself a “fringer”. Most of my experiences align me closer to GenZ than other millennial generations. I entered professional life at the height of millennial discussions (though it hasn’t ceased in frequency), with my first stab at a career that led me to the insurance industry. You can make a great living in insurance, and there is tremendous upside in the amount of influence all millennial generations will have on that industry.

That said, every industry has had its generational challenges, but I think all insurance pros will agree their industry is near the top of the list. It’s nobody’s fault; it just exists. So during the first weeks, months, and years of my career, I heard the voices of millennial driven articles loud and clear as I lived it firsthand. For many reasons, I couldn’t wait to become a mentor myself and help break the chain of monotonous top down mentorship and leadership I was experiencing.

My first major mentorship opportunity came when I was 26. I felt like I was blitzing through the insurance industry, and I was ready to help others do the same. So how did I do?

I may or may not have started off strong. I worked to be inclusive and transparent to some degree, making sure my mentee was included in exciting events and meetings that would give tremendous exposure to top leadership and influencers. I tried to push my mentee but never beyond something I wouldn’t do myself. I held weekly syncs with the goal being an hour of uninterrupted focus on successes, development opportunities, and aspirations. Yet, we barely made it past the honeymoon phase.

I’ve given the relationship much reflection, and I think I failed for the following reasons. First, while I thought I was doing all of these great things for the mentee, I simply wasn’t actually allowing time for their own self-discovery. Second, and perhaps more importantly – maybe I was intimidated by their strategies, operational efficiency, and methods of connecting to the industry. Despite the few years that separated us in age, our developments were greatly shaped in different forms within that gap. Forget who knew more about actually performing our current responsibilities.

In the few years since I graduated college, tech was being used differently in so many areas. I leaned heavily on Facebook (among other things), while they focused on Insta, Snapchat, and Twitter (among other things). I posted once in a while; they posted all the time. But, they didn’t just post; they used their Socials as a medium for connecting with businesses and building relationships in a way that seemed like a stretch, even for some industry vets. Beyond social platforms, they had things like Uber for pretty much all of college, whereas it wasn’t available to my peers and me until roughly a year after graduating (probably for the best). Even though we only had those few years between us, they were thinking on a new level, with new ideas that were non-traditional to the current state of the industry but very progressive to achieving a new level of success.

I could write on this all day. I still cringe when I think about how hard I failed on something I was so certain I would succeed at. I’ll never stop feeling bad about initially failing GenZ, but it brought to light many valuable lessons. To my fellow fringers, please take caution. Love your fellow generational warriors, but don’t forget that it’s already time to focus on bringing in the next generation with open arms. Each year moves faster and faster, and we will be far more successful on the same side of the water than with a bridge in between.

My story is different and should be different than yours, but regardless – think about it. Let’s embrace the new knowledge and skills that incoming generations bring by not dismissing the intensifying knowledge gap created by rapid changes in technology. Let’s take everything that we’ve learned from our experiences in the trenches of a generational gap to ensure it doesn’t happen again. And most importantly, let’s recognize the individuality of each “millennial” generation.


Quitin Meek a talent consultant at Pillar Technology (part of Accenture Industry X.0). Also an active member of Detroit’s startup and tech community. Every day is something new and challenging, and I am learning more than ever before. I’m finding that I’ve become a lifelong student, and I’m excited to see how that continues to shape the road ahead.

 

Career Confessions from Gen Z: Snow Days – From Fun to Stress

Welcome to the reboot of Career Confessions of Gen Z! I started this in 2018 with my Gen Z son, Cameron, and the response was off the charts. So, in 2019 I found 8 great Gen Z HR, TA, and Marketing pros to continue the Gen Z content. Enjoy! 

Snow days are not what they used to be.  As a kid snow days were so exciting.  You’d do snow day rituals before bed such as flushing as many ice cubes down the toilet as you wanted inches of snow and wearing your pajamas inside out.  Then you would wake up at the crack of dawn, before your alarm clock went off, or your parents wake you up and you’d sit in front of the television in hopes of seeing your school scroll across the bottom of the screen announcing your school was closed.  

Kids now a days don’t know what that was like because now they get calls and texts every time the school closes.  The other Gen Z’s reading this know exactly what I’m talking about if you lived in the north where snow was prevalent.  Once you go to college you learn snow days are few and far between if you get at all.  (I was lucky enough to go to school on the west side of Michigan in the lake effect snow belt and had three of them in my three and a half years of college).  Then, when you transition to the working world you almost never get a snow day  

A few weeks ago I was lucky enough to get two and a half snow days due to the Polar Vortex that affected much of the Midwest of the United States.  As a working adult I learned snow days are stressful.  For our area 8-12 inches of snow was predicted to hit and rumors were going around that the State of Michigan may shut down.  Usually I would have been excited at the thought of a snow day, but not this time.  

Monday and Tuesday are the days that we process payroll.  Sunday night as I was getting ready for bed my co-workers starting saying that they weren’t coming in on Monday due to the weather.  I couldn’t sleep and was stressed that night about whether or not my office would be open the next day and about getting payroll done by our Tuesday deadline.  The State of Michigan did not shut down until 10:00 a.m. Monday morning, which gave me just enough time to get VPN access so I could take my laptop home and work on processing payroll at home.  The State of Michigan also closed down all offices on Wednesday and Thursday that week due to wind chills being -30 degrees.

When we were kids snow days were exciting, but now as a working adult they are stressful and it’s not just a day to stay home and do nothing.  Even though our office was closed I still had to bring my computer home and work at home.  When our office reopened I had to work longer days to catch up on work in the office and reschedule meetings that were missed due to our office being closed down.   Don’t get me wrong, I’m not complaining I had these days off or had to work at home these days, because there were businesses that were open this whole time, but it does make things more complicated.

Snow days as an adult are very different.  They cause more stress and work in the end.  Will I complain about having snow days as an adult, no, but I will probably not wish for them as much as I did as a kid either. 


Mallory Armbrustmacher graduated from Grand Valley State University in 2017 with a BA in Human Resource Management. She is an HR Generalist with the State of Michigan, Talent and Economic Development Department Human Resource Office, where she coordinates ADA Reasonable Accommodations and Ergonomic Assessments. In addition, she takes the lead on various special projects, conducts new employee orientations, processes payroll, and assists in labor relations, classifications, and selection. She is currently studying for the SHRM-CP exam, but also loves spending time with her family and friends, playing games, and cooking.

Career Confessions from Gen Z: Taking Criticism Constructively- Be Less Offended and Create More

If you’d ask me a year ago how well I took criticism, I would probably just have nervously laughed and admitted I would rather cut lemons with paper cuts than have my work critiqued. If this sounds like you, don’t be alarmed, you’re not alone. Many people our age struggle with criticism, especially in the workplace. I know I did. However, I discovered that while workplace criticism may seem like confrontation, most of the time it is your peers trying to help you improve, not drag you down. This is not always easy, and we must admit to ourselves that we can be too sensitive when it comes to our own work. Though it’s natural to be defensive in the face of criticism, it holds us back from improving our work and becoming better employees.

Growing up in Minnesota, I became an expert at avoiding criticism with a series of well-practiced passive aggressive defenses. Unfortunately, I discovered my well-rehearsed defenses were not helping me in school or at work. After trial and error, I came to understand that taking criticism productively means realizing the critiquer is not criticizing you as a human being, just your work. This was difficult to separate for me; here are some real examples what used to go through my mind when I received criticism

“Oh gosh, she doesn’t like my work, she probably doesn’t like me anymore”

“He didn’t like my project, he probably is going to talk badly about me now”

“She told me to do something more creative, does she think I’m not smart?”

“Well that’s it- my career is over, I published a post with a typo in it and my boss told me to fix, I’ll be fired for sure”

After looking at these thoughts, it is clear I thought my co-workers giving me feedback about my work was synonymous with their thoughts of me as a person, which was not true. Our feelings and sensitivity can be irrational. The difficult part about it is recognizing it and moving forward from it. We must realize that when we are hypersensitive, we may miss some great advice from those more experienced than ourselves. We need to understand that critiques are some of the most helpful pieces of information for our personal and professional growth and when we choose to take it as an attack rather than learn from it, the only people we hurt are ourselves.

The first step in taking criticism constructively is to determine if the criticism is indeed, constructive, or if it is just unhelpful/negative. This is crucial, so how do we tell? Well, one way to tell if the criticism is constructive is to see if the person critiquing is willing to give you concrete examples on how to improve your work. If the critiquer is unwilling or unable to give you a concrete example or further expand upon their comments, this criticism is most likely unhelpful.

Conversely, the critiquer may work closely with you and is willing to elaborate. If this is the case,ask he/she if they have done anything similar in the past, how he/she would tackle this particular project, or tell you specifically what areas could be stronger etc.. Since this person works closely with you, he or she will most likely be familiar with the project you’re working on and your process for completing work and he or she will be more credible in giving you constructive feedback.

Another common scenario is that a fellow co-worker who may not work as closely with you offers advice. Here, determining if the advice is constructive may be a bit trickier. They may not be on the same project as you, but he/she may have worked on something similar in the past and genuinely want to see you do well and improve. Again, the key question here is asking for elaboration. On the other hand, this person may be just talking to hear themselves talk, sound smarter, or to establish superiority within the workplace. While rare, this can happen. In this situation, I recommend listening politely and then choose whether or not to disregard their advice if it seems irrelevant or unhelpful.

Once you have determined what type of criticism you are dealing with, you must move forward accordingly. If the advice was deemed non-constructive, do not dwell on it, thank them for their input, then move on. Do your best not to take offense, it is rare these comments are directed to hurt, it could just be someone trying to climb the corporate ladder. However, if it is seriously offensive (ie sexual harassment, sexist, racist, homophobic etc) contact your HR department and work to resolve the conflict professionally and safely.

Alternatively, if the criticism is constructive the first step is to not psych yourself out. Remember to breathe (and cry a little bit if you need to, but then shake it off), this is not a personal attack on you, rather someone is telling you this because they want to see you improve. Do not be intimidated to ask for further information or ask them to give you specifics in order to productively move forward. Another helpful tip is to take their advice in stride; thank them for their time, re-work the project or task and reach out to the critiquer again and ask them if you have improved. Taking the criticism in stride as opposed to reacting to it with hypersensitivity has two key benefits: For one, you are demonstrating to the critiquer that you listened to them and you value their time and experience. Secondly, your work is stronger thanks to your ability to take the criticism well and move forward.  

While I admit I still struggle with taking criticism constructively, I have noticed that taking these steps have made me a better person and employee. When you learn to take criticism well, your work improves as a direct result. You will become a more marketable employee because you will move on to your next task or opportunity with the ability to take criticism and turn it into something even better. You will spend less time dwelling on your mistakes and more time strengthening your work and personal brand.

At the end of the day, it is up to you:

While constructive criticism in of itself does not define you, how you move forward with it directly reflects who you are. So, who do you want to be seen as? Someone stuck in a rut because they cannot take criticism? Or a someone who is an active listener and will create even better work thanks to their ability to take it.


Elena Moeller is currently junior at the St. Edward’s University and Intern of all trades for Proactive Talent in Austin, Texas. Being born and raised in Minnesota I grew up playing hockey, riding snowmobiles, and fishing. One thing you should know about me is that I have never been labeled as shy- I live for getting to know new people and learning new things. This has enabled me to travel the world, become fluent in Spanish, and live in Milan, Italy where I learned a bit of Italian! I find I am happiest at work when I am able to spark my creativity and create something that is useful for our company but is also an entertaining read.Â