Is it cool to hire from your competitors? This usually gets mixed responses. If you ask 100 Talent Acquisition Pros, half might say it’s a no-go due to agreements not to poach from each other – a common practice in the corporate world.
Infamous legal dramas, like the Silicon Valley case, highlight the downsides of these secret pacts. Between 2005 and 2009, tech giants allegedly avoided recruiting each other’s people, causing lower wages and less job mobility. The lawsuit claims this left workers in the dark about better-paying opportunities.
Surprisingly, openly declaring an agreement not to recruit from competitors is not just ethically weird – it’s illegal. Yes, you heard that right. While it’s tempting to dodge the hiring treadmill in a competitive market, there are smarter ways to deal with it.
One approach is to invest in better pay, engagement, and talent development. DUH! Smart companies know it’s crucial to pay at or above market rates to keep their team happy. Instead of reacting to high turnover with higher wages, these companies stay ahead by regularly adjusting compensation to retain top talent.
Choosing between paying upfront or dealing with turnover costs is a classic business challenge. Reactive companies end up paying more on the back end due to turnover and higher wages. On the flip side, proactive organizations invest upfront in talent development, keeping a competitive edge by promoting from within and having visionary leaders.
I would actually love to see legislation that makes it illegal if you’re a corporate recruiter and you don’t make cold calls to recruit! You saying you’re a ‘Recruiter’ but you don’t recruit! That’s the real criminal activity going on!
I’m not big on secrets, but let’s chat about the lowdown that HR folks usually have. In the HR circle, there are always a few things we’re told to hush about.
These are the secrets that only we as HR pros have:
Spotting folks in the office about to exit. Others might catch wind, but HR usually has the inside track on everyone’s moves.
Knowing who’s moving up the ladder, and not necessarily because they earned it.
Figuring out how much you’ll get in your next raise. Yep, we already know, but don’t slack off – we don’t want it looking pre-decided.
Understanding why some departments get more resources than others. Sadly, we can’t spill the beans – it would mess things up!
Getting a sneak peek at your annual bonus 6-12 months in advance. Budgets need planning, after all.
Anticipating changes to your benefits 4-8 months before they kick in.
Knowing who might go off the deep end at work. Can’t tell you for privacy reasons…
There are probably more secrets, but they’re not just HR-exclusive. Consider this: We might tweak our metrics, but guess what? Every other department does it too! In a corporate world driven by politics and metrics for resources, the numbers won’t always be squeaky clean. What makes HR unique is our stash of substantial secrets and the duty to keep them locked up. One common pitfall for new HR folks is sharing these secrets to make friends – it usually backfires.
So, yes, HR’s got secrets – you knew it, and I’m just confirming. Let’s keep moving, though, because I’m not spilling the beans on the details!
HR Rockstars! Guess what’s coming your way on Jan 31? I’m teaming up with Scott Sinatra, CEO and Co-Founder of Bountiful, to spill the beans on turning your good old referrals into a competitive advantage.
Now, I get it. Referral management might not be everyone’s cup of coffee. But we’ve got your back. Worried that referrals lead to cookie-cutter teams? Yep, got your back there too. Here’s a little secret from Scott: 90+% of you aren’t using any tech wizardry to manage a source that’s dishing out 20-50% of your hires. Let’s change that, shall we?
In this webinar, we’ll cover:
How to build, automate, and scale a referral program (because who needs extra headaches?)
Tackling the common challenges organizations face when rolling out a referral program – and trust me, we’ve seen them all.
Scaling your referral program externally, so you can tap into talent from anywhere on the map.
and More!
Ready to up your referral game in 2024? Register now at https://bit.ly/3TPoiiJ and I’ll see you there!
With all the snow the Midwest got this past week, I dug up an old blog post about how HR should handle snow days. After seeing enough Bills fans shoveling on social media, I figured this needed a chat. Enjoy.
Look I get it. I have 3 sons and Snow Days are a big deal… if you’re 10! So, if you’re an HR Pro, right about this time tomorrow, you’re going to feel like you have an entire organization full of 10-year-olds, as we begin to see the first signs of Snowmagedon!
I understand people freaking out, that is, if you live in some place south of the Mason-Dixon line, and you’ve never seen snow before. But, I live in Michigan and it snows here. The snow usually starts around Halloween and ends around Easter. What I don’t understand is anyone who lives north of, let’s say, Chicago, is even blinking an eye at a snowstorm coming. Let it snow, clear your driveway and get your butt to work.
It’s not a difficult concept! No, I don’t want you to drive to a client if the roads are dangerous, and, no, I don’t want you to drive to work if the roads are dangerous, and, no, I don’t want you to run around the office with scissors and your shoes untied! But I do expect we’ll all be adults.
If it looks like there’s going to be a lot of snow tomorrow, you need to make a plan. How about packing some work to do from home, or just plan on watching Lifetime all day, because I completely understand you missing the 3 days of warning that the snow was coming! (he screamed to himself in a mocking voice…)
Snow Days are the kind of crap that drives HR and Leadership completely insane!
Why is it, that the CEO finds his way into the office, driving his Lexus sedan, but Perry in IT just can’t seem to get his 4X4 Chevy Tahoe out of the garage? If you want a day off that damn bad, take a day off, but don’t insult the intelligence of all those who found a way to come in.
Be sensible, give your local snow plows some time to clear roads, give yourself extra time to get to work, but at the very least give it a shot. Then, when you get stuck, take a picture with your phone and send it to your boss, they’ll appreciate the effort!
I hate administrative work. Dotting i’s and crossing t’s puts me to sleep. I’m not a tasky person. This past week, I had to do a billing/invoicing thing for a client. It was like this 37-step process that I’m sure some accountant is so proud of. It wreaked of CYA. They used technology and walked me through each step. Dot this i. Cross this t. Give us three pints of your neighbor’s youngest son’s blood. You know the deal.
I skipped over one step because it was a live verification step. They wanted to verify that the person willing to go through 37 steps was actually a real person. I didn’t have time for this nonsense. I’ll ignore it. Most likely, they won’t need it. I mean, look, I’ve got a blog! Tens and tens of people know me. Surely, some real person on the other end of this process will see this and check the box.
Nope.
That’s when the nudges started. “Hey, Mr. Sackett, We see you mistakenly forgot to schedule your meeting with us…” Ugh. But, look, I’m a pro. I’ll keep ignoring it, and it’ll go away.
Nope.
“Hey, Idiot, Do you ever want to get paid?”
Okay, the tech wasn’t ever rude, although I suspect if it were, I would be more apt actually to respond! The nudges kept coming, and I was worn down. I scheduled my little call and finished the process. Long story short, the nudging worked. It always works.
I saw some data this past week from a company that gets about 2,000 applicants a month. Only about 500 of those actually follow through with the process and turn it into an interview. What’s the process, you ask? They get sent a link to schedule an interview! The company sends out one “reminder” after 24 hours, and then nothing ever again.
They decided maybe we should give some of these applicants one more chance and send them another reminder/nudge to have them schedule an interview. In the first round, an additional 300 responded. The company got 300 more interviews by sending out one email reminding them to click a link to schedule themselves for an interview.
Nudging works.
I tell my recruiting clients that you can never nudge enough. Your goal in nudging applicants to finish your process is to receive cease and desist letters from attorneys! If someone started your process, clearly they have interest. Our job as talent acquisition professionals is to follow up on this interest until we are 100% sure they no longer have interest. Not 97% sure. 100% sure!
It’s the only thing in recruiting that is black and white. You are either interested = Yes. Or you are not interested = No. Hearing nothing = make more f*cking nudges!
Your nudges should be multi-modal, meaning you should nudge via email, SMS, LinkedIn messenger, snail mail, phone calls, smoke signals, etc. You can use these modes simultaneously, like sending a text and an email at the same time. Or my favorite, The Triple Threat, calling the applicant and leaving a voice mail, texting them and saying, “Hey, I was the crazy person who just called you,” and sending an email, all together. 60% of the time, it works every time!
If we have learned one thing today, it’s to nudge more. Nudge all day, every day. Nudge until you can’t nudge any more. Then, nudge a little more. Get nudgy with it! Just Nudge It!
In today’s world, the most precious asset is… common sense. Que “my precious” by Gollum. It’s become a rarity, dwindling away from our grasp. But I want to hold on to it so bad!
Society seems to have lost its ability to acknowledge perspectives beyond our own. Instead of embracing a variety of views, we’ve become one-way thinkers—where there’s only right or wrong, each person interpreting their own truth. It’s a messed-up reality that’s causing a lot of trouble and fights in our lives.
The breakdown in our ability to exercise common sense has led us to this. We’ve forsaken the middle ground, fixating on extreme ends. Rather than striving to understand various viewpoints, we’ve adopted an alarming stance: “I’m right, you’re wrong, end of story.”
Deep down, we recognize this flaw. How? By dismissing anyone who disagrees with us. It’s far simpler to cling to our existing beliefs than to step into the shoes of another.
This challenge isn’t fixed to a specific year or time. It’s not about 2020 or 2024—it’s about our collective inability to embrace common sense. The thing is, the extremes of a spectrum don’t show what’s right or wrong. The real answer is in the middle, where different views come together.
When hiring, I’m no longer fixated solely on a specific skill set or educational or experience. People who still hold onto common sense are what I’m looking for. It’s not just a passing trend—it’s crucial in a world where balance is lacking. It seems common sense is not so common!
This isn’t a political rant, so I’m sorry to disappoint if that’s what you’re looking for. This is a professional HR conversation about something we have historically owned in organizations from a responsibility/leadership standpoint. I’ll tell you that over the past five years, the larger the organization, the more the C-suite has taken on this responsibility/leadership standpoint.
Many reports recently have been about major corporations cutting their DEI budgets and staff. Most of these are coming from tech companies who have been hit hard by rate increases and find themselves desperate to cut any non-revenue generating expenses, on top of major headcount reductions across almost all functions. So, it’s not super surprising from a business perspective, as when you dig into the full story, they are cutting everything, not just DEI.
Here’s what I know as a seasoned HR professional who has worked for a long time in enterprise-level organizations. Every program in every organization will at some point be under a level of scrutiny to prove its worth to the organization, no matter how moral, ethical, or idealistic it started out as. You might be leading a program in your organization to save the world from disaster, and some CFOs will eventually come to you and want to talk about the budget and financials and their impact on the bottom line. No matter your mission. This is business. The famous Bob Sugar in Jerry Maguire said it best: “This isn’t show friends, this is show business!”
DEI does not get a pass on this reality in the corporate business world.
DEI will not die in 2024. It’s now a staple of every major organization that has a brand they care about on the planet. However, DEI will have to show that it can move past the touchy, feel-good activities and policies it was founded on and make a real financial impact at your specific organization. Therein lies a problem most of us have. We can’t prove this to be a fact. We can find great news stories and university studies that will say DEI has a positive financial impact, but we still have to prove that it can in our organization. This goes way beyond hiring more people of color to hiring more people-of-getting-shit-done, which actually might be people of color, or women, or non-genders, or trans, or come up with your group. We still have to prove this on the financials.
The scrutiny over DEI programs and budgets is no longer some old white dude CEO not believing DEI is important. Many of those have converted, retired, died, or are on their way out. Millennials now run most corporations. Women are already the dominant workforce participants and are over 60% of college grads today. In the next decade, there will be more women CEOs than men.
DEI leaders can no longer pass off failed programs to others in the organization. C-Suites are looking for DEI leaders who will develop, implement, and successfully run inclusive and equitable programs that add to the company’s overall bottom line and financials. We still have way too many corporations hiring DEI leaders who don’t have the chops to run a successful function and obtain the budgets they need to run a successful function.
What we need more of in DEI is people who know how to execute and understand business. Oh wait, haven’t we been saying that about HR leaders for like three decades!?
The DEI Function of the Future?
I truly believe that most organizations will not have any type of DEI function within a decade. Stay with me! Think about what DEI is really all about. Helping us deliver a work environment that is inclusive and conducive to all people being able to deliver their best work. Right now, most big organizations have a Diversity Recruiting function. Why? Because we are awful at recruiting a diverse workforce, so we decided the way to do this is to start another recruiting function.
This means your recruiting function was broken, and instead of fixing it, you decided to start another one. That’s like saying your sales function is broken, and instead of fixing it, let’s just start another sales function but let the broken one keep doing what it was doing! It makes zero sense for a business to do this. Also, tell me if you call the new recruiting function “Diversity Recruiting”, what do you call the old recruiting function? Normal recruiting? White recruiting? You get my point. Separating how diversity from the rest of the organization as a stand-alone function isn’t ideal.
I’m also not naive to the realities of conscious and unconscious bias in organizations and leadership. So, while I’m hopeful organizations will get to the right place, I have yet to see it at scale. Most large organizations today have data showing them exactly where bias is happening, yet very few have the courage to confront it. We can see exactly which hiring managers are biased, but we rarely do anything. DEI functions will remain necessary if we don’t confront the wrongs in our organizations head-on.
Beat me up in the comments – tell me where I got this wrong. Let’s have some civil discourse!
There’s this persistent buzz about technology stealing our jobs in our line of work. The staffing industry, a massive half-a-trillion-dollar global business, thrives on a rather bold assumption: corporate laziness.
I’m not banking on your laziness, though. At my company, we focus on contract work, not only the typical direct hiring. But this laziness perception isn’t exclusive to us; other industries are guilty too.
Look at the diet industry—it’s full of expensive shortcuts like bars, shakes, and pricey gyms, all because we sometimes prefer an easy fix over healthier habits. Guilty as charged!
Here’s the kicker: if corporate Talent Acquisition (TA) simply did their job—filling openings—the direct hire staffing industry might vanish. It’s not that complicated, yet we do everything but fill the position.
It might not seem lazy outright, but it’s sidestepping the core task, which is just as harmful. Ever seen a kid dodge mowing the lawn by doing indoor chores instead? Same principle, different setting.
Recognizing how others bank on our presumed laziness is crucial for TA leaders. And doing something about it? That’s where the real game starts.
Here are some actionable steps from one of my previous blogs:
Set clear, measurable goals for each TA team member.
Make these goals visible daily.
Address performance issues immediately.
Adjust measures to fit business needs.
Keep at it consistently.
TA isn’t a handout; it’s an investment. Great leaders get this and act against corporate complacency.
It’s not just about working harder; it’s about working smarter. It’s time we all took that step forward.
As we kick off this new year in 2024, it’s time to break free from the ‘best practices’ trap and pioneer fresh, groundbreaking approaches in HR. Ever found yourself at an HR conference, where even the mention of a best practice draws in a crowd eager to replicate its success? We’ve all been there. Sure, using strategies that have worked before is tempting. But what if these highly recommended ‘best practices’ don’t actually guarantee success?
The problem lies in assuming that what everyone else is doing must be the best way forward. But times change, circumstances shift, and what was once a winning strategy might be holding us back now.
Let’s face it, adopting someone else’s best practice might just help you reach their level, but is that enough? In the fast-paced world of business, striving to merely match your competitors isn’t what visionary leaders are after. They seek strategies that propel them ahead, not just keep them in the race.
Using successful methods from other companies might help a bit. But it’s like walking a path someone else already made instead of creating your own. The real game-changers aren’t found in replicating what’s already been done; they’re in the unexplored territories of innovation.
Picture this: HR conferences buzzing with ideas yet to be tested, concepts so revolutionary they have the potential to redefine industry standards. That’s the space where true transformation begins.
To truly revolutionize your HR strategy, dare to step away from the best practice treadmill. Instead of asking what worked for others in the past, challenge yourself and your team to explore what could work brilliantly in the future.
Are you ready to break free from the shackles of best practices this year?
This holiday season, I’m stepping away from my usual writing to bring you some of the top-read posts from 2023. Enjoy!
The Ball Will Always Find You!
There is a baseball metaphor about the ball finding you. Basically, if you are unprepared or you are scared, that’s precisely when the ball will find you! The moment you least want the ball to come to you is when the ball is hit at you. I’ve heard coaches say this statement my entire life being around baseball.
Life works like this as well.
The one time when you go into the office, and you’re not really prepared for your job or function is the day you’ll be called into an emergency meeting with the CEO! The one question you don’t prepare to be asked will be the one that will be asked.
So, how do you prepare yourself for being unprepared?
1. Acknowledge it when it comes.
So often, we want to try and fake our way through something we weren’t prepared for, but it shows. We aren’t really fooling anyone but ourselves. So, acknowledge it. You know, that’s a great question you asked. I’m not prepared to answer that at this moment, but let me do some research and come back to you with a thorough answer.
2. Redirect the conversation to what you do know.
This isn’t perfect because a savvy executive will come back to the original question, but 60% of the time, it works every time! “That’s a great question. What I focused on were these factors, which, in my estimation, is what we need. I believe…”
3. Answer another question like you’re answering their question.
This is risky, but politicians use this tactic all the time, and it mostly works because the person asking the question is sure you answered their question or not, and they don’t want to sound dumb by asking it again, thinking you answered it! Tim, can you give me some insight into how much we’ll be over budget in TA by the end of the year? “Sure, first, it’s amazing the progress we’ve made. At the beginning of the year, we had no idea we’d be 75% over our planned hiring, and the team has been amazing in reaching that goal. In the second half of the year, we see hiring beginning to slow, and we are anticipating that in Q1 of 2024, we’ll be back up to normal.” Then you just shut up or ask if anyone else has any other questions! Bonus points if you actually go back at them during your answer with some verbal ques like, “You understand, right?” Of course, they’ll be nodding yes! At that point, they will never follow up with another question!
4. Bluff.
Answer the question, even though you don’t really know the answer, and hope and pray they also don’t know the answer! I’ve seen way too many people in my career try and look like a fool. I find that very few executives ask a question they don’t have some semblance of an answer to already. They are just checking to see if you’re on your game and have the answer. So, I do not recommend bluffing. This is usually a low-performer behavior that is probably getting fired soon anyway, and they’re desperate!
5. Open the conversation up to the broader audience or the person who asked the question.
This strategy works really well if you have a strong relationship and trust with the person or people you’re speaking with. In this tactic, you basically acknowledge you don’t know but come back and see if anyone knows or has a strong opinion. You are still driving the conversation and asking questions, which puts you in an authority position, so you don’t look weak by not knowing the answer to the question being asked. “That’s a great question. I actually don’t know the answer, but I’m wondering if anyone else in the room does. Or does anyone have a feeling on what this might look like?” At this point, you could offer up an educated guess as to what you believe it to be if no one else has anything and agree to come back with some more specific information.
Professionally, the ball is going to find you whether you are ready for it or not. We all hope that we will be prepared and ready, but that’s not always the case. Your next reaction is critical to how others will end up viewing you. The more confident you are in your ability and performance, the easier it is to say you just don’t know. Unfortunately, so many times throughout our careers, we get caught off guard, and it might be during a time when our confidence isn’t super high, and that opens us up to trying to make something up on the fly and opening ourselves up to being viewed as a fool.
