How do you get promoted to the job you want?

I read an article recently where a “former” Google HR executive shared his wisdom. (editor side note – are all Google HR executives “Former”? Have you ever heard from a “current” Google HR executive? Why does Google have a hard time keeping HR execs?)

The dude’s name is Justin Angsuwat and he’s the current VP of People at Thumbtack, which not ironically does not make thumbtacks but it would awesome if they did. And he give his inside Google advice to Business Insider on how to get promoted. Are you ready?

Why is this promotion important to you?

JUSTIN ANGSUWAT

Um, what?!

Seriously, that’s your advice Justin?

Okay, I’m sure Justin is brilliant, he’s Australian and worked for PwC and Google, and let’s face it, American’s will hire any idiot with an Australian accent, but I’m sure Justin is not an idiot, but I hate the “I’m going to answer your question with a question” because that’s how ‘real’ leaders do it.

What Justin is saying is most people have no idea why someone wants to be promoted. We just get this idea in our head that’s what we are supposed to do, so as leaders we need to figure out why, because most don’t really care if they get promoted, they just want you to pay attention to them!

Okay, Justin, I’ll agree with that. Now tell me why there are so many former Google HR executives!?

What do you really need to do if you want to get promoted?

  • Tell you current boss you want to get promoted and why.
  • Tell the boss that you’ll be under when you get promoted that you want to get promoted and why. This is a must-do if your current boss is a tool and won’t raise you up to the organization.
  • Get a specific development plan around what the organization needs to see from you to get promoted. If you can, try to get some realistic timing around the plan. Understand, 90 days, is not realistic. 3 years, might be. I find most people who want to get promoted believe they have already put in the work, but those above them don’t see it that way.
  • Do the work and be patient.
  • Be a positive advocate for your boss and for the company. Yes, you might even cheerlead a little. Don’t ever underestimate the power of positivity on your ability to get promoted. Executives hate promoting assholes. Right, Justin?

I teasing Justin, but I actually really like his question. Way too many people chase titles but don’t really know why they’re chasing it. They get there and it feels unsatisfying because the reality is it’s not what they expect it to be.

Getting promoted because you want more money, probably isn’t the reason you really want. It’s legitimate, but you won’t be happy. Wanting to lead teams or functions is better, wanting to help others reach their goals is even better, wanting to help the company reach its mission and you’re all in on the company is probably the best.

Most of us don’t even think about those things, though.

Is your corporate gig really that bad?

Have you noticed it’s become super fashionable to dump on corporate jobs? The ‘super cool’ thing today is to be an entrepreneur or work for a start-up, get a solo gig, etc. The last thing that is cool is to work in a large, stable, profitable corporation. I mean, the humanity of it all!

Inc. online recently had an article from a GenXer, corporate leader-type, Scott Mautz, who decided to step away from the corporate world and become a “Life Coach” and “Professional Speaker”, so basically unemployed. But he does have advice on why we also should step away from corporate America and go out on our own:

Two things will be the death of us: Death and Meetings. (Okay, I hate meetings, this is mostly true)

I miss the people, but none of the processes. (Yeah, that’s because “processes” are the actual work!)

It’s less about being impressive, and more about making an imprint. (An imprint to whom? Your cat?)

All the little stuff is really little stuff. (Gawd, I love Life Coaches!)

Flexibility is intoxicating. (Yep, and so is a regular paycheck you can count on!)

My presence is more of a present. (I just threw up in my mouth a little.)

There’s no greater pick me up than feeling challenged and growing again. (You couldn’t do that in your job at Proctor & Gamble? Sounds like a “you problem”.)

Your health belongs on a pedestal. Period. (Life Coach advice 101, use “Period” at the end of a sentence to show it’s really, really important!)

I don’t know Scott, I’m just having fun. I’m sure he’s super nice and is loving his life. Good for him!

I don’t like that he believes the best advice to reach all of his points is to walk away from working at a corporation. I think there are two types of people: ‘corporate’ employee types, and there are people who are unemployable in the real world. By the way, I fit much closer to the latter, and Scott sounds like he probably struggled in corporate America as well.

I’ve got very close friends who love working for giant corporations and brands. Doing so comes with some cachet for sure! Plus, the pay and benefits are usually really great. You also have to be high on the political savvy side of things, and you probably hold your tongue more often than you wish to. But, the perks are pretty freaking good!

Almost everything Scott said above is controllable no matter what size organization you work for. Do you want more flexibility? Be a great performer. Turns out, great performance gets flexibility. Want to be more healthy? Okay, then focus on your health and find balance. I find most giant companies do a much better job focusing on the health of their employees than small companies. Good health costs a lot!

Want to be challenged and grow? Take some freaking initiative and do some stretch assignments. I’ve never been told not to challenge myself in an enterprise corporate environment. In fact, it was the one thing that propelled my career in a large company.

The problem isn’t corporate America. Corporate America is great for millions of people. The problem is probably you just don’t fit in that environment, because the reality is corporate gigs can be pretty awesome!

The Point is Finality

Most work becomes a series of urgent events and tasks. We run from one urgency to the next, constantly fixing things to make them work better at the moment. Solving these urgencies gives us a great feeling of satisfaction. That was broken and I fixed it! Oh wait, there’s another one…

This might be the biggest cancer in organizations.

Quick fixes don’t ever really solve the underlying problem of why something isn’t working the way it should. We rarely work to solve the core issue and put a permanent solution in place. The time that does happen is usually after someone gets fired and the entire process has collapsed under a mountain of urgent fixes that have been cobbled together over months and years.

I see this on a monthly basis with leaders I speak with. I’m lucky to be on the front side of many of these conversations with leaders new in position who are working on building it the ‘right’ way. Finally, trying to get away from urgent fixes and put permanent solutions into play. To jump off the treadmill and add some finality to the process.

“We have always done it this way“.

That statement has gotten a bad reputation. We make fun of people who say it. When in reality, we should all be striving to say this statement. We’ve always done it this way because it freaking works amazingly! We had a problem. We worked our butts off to find the right solution for the long term, and unsurprisingly, it works and we kept doing it.

Jumping from one shiny new thing to the next, adding in stuff to cover up something that stopped working for now, because we don’t have time to truly fix the root cause, has become the norm for almost every department and function we have in organizations.

We’ve lost the view of “oh, I might have to live what I’m building here for the next twenty years, so I should probably make it work properly.” Instead, it’s “yeah, our process sucks, but we (add in excuse here), so we’ll just have to deal with it for now”. “For now” means until I either find a new job, or I get fired, or I move to another job or department.

I hate workarounds.

When someone tells me they are going to do something as a workaround I immediately have anxiety. Because what I hear is, “I don’t want to fix this the right way” I would rather fix it temporarily so it can be someone else’s issue down the road.

We have this belief that we can’t stop and fix things the way they should be. We don’t have the time, we can’t stop what we are doing. Until of course you get fired or leave, then someone ‘magically’ has the time to fix it the right way.

The worse spot you can be in is a cobbled mess of systems, processes, and people who don’t give a shit. If you find yourself in this spot there are only two options: 1. Leave; 2. Stop everything and fix it the right way.

You might decide your job just isn’t worth it!

Linds Redding, a New Zealand-based art director who worked at BBDO and Saatchi & Saatchi, died at 52 from inoperable esophageal cancer. Turns out Linds didn’t really like his old job and made hours he spent creating a successful career. Here is what Linds wrote before he died:

“I think you’re all f—— mad. Deranged. So disengaged from reality it’s not even funny. It’s a f—— TV commercial. Nobody gives a s—.

This has come as quite a shock I can tell you. I think I’ve come to the conclusion that the whole thing was a bit of a con. A scam. An elaborate hoax.

Countless late nights and weekends, holidays, birthdays, school recitals, and anniversary dinners were willingly sacrificed at the altar of some intangible but infinitely worthy higher cause. It would all be worth it in the long run…

This was the con. Convincing myself that there was nowhere I’d rather be was just a coping mechanism. I can see that now. It wasn’t really important. Or of any consequence at all really. How could it be? We were just shifting products. Our product, and the clients. Just meeting the quota. Feeding the beast as I called it on my more cynical days.

So was it worth it?

Well of course not. It turns out it was just advertising. There was no higher calling.”

When faced with death, I wonder how many of us will look back on all the time and effort we put into our careers and will feel the same?

That all being said, sometimes I think a job might be worth it as well.  Here’s the other side of the coin.  I frequently see articles and blog posts, recently, written by people who have given up their careers to travel the world.  It all seems so glamorous and adventurous. Until you realize you had a career and job to pay for all those glamorous adventures! From Adweek, “The Couple Who Quit Their Ad Jobs to Travel the World Ended Up Poor and Scrubbing ToiletsThe uglier side of a year-long creative journey”:

 “You remember Chanel Cartell and Stevo Dirnberger, the South African couple who quit their agency jobs this year to travel the world and document the experience. It sounded like a dream, and the lovely Instagram photos have made it look like one.

But halfway through their year-long odyssey, they posted a reality check on their blog—a post titled “Why We Quit Our Jobs In Advertising To Scrub Toilets”—in which they share “the uglier side of our trip.” It turns out that following one’s dream—while working odd jobs in exchange for room and board—involves a lot of dirty work, and more than a few tears.

“The budget is really tight, and we are definitely forced to use creativity (and small pep talks) to solve most of our problems (and the mild crying fits),” Cartell writes. “Don’t let the bank of gorgeous photography fool you. Nuh uh. So far, I think we’ve tallied 135 toilets scrubbed, 250 kilos of cow dung spread, 2 tons of rocks shoveled, 60 meters of pathway laid, 57 beds made, and I cannot even remember how many wine glasses we’ve polished.

“You see, to come from the luxuries we left behind in Johannesburg … we are now on the opposite end of the scale. We’re toilet cleaners, dog poop scoopers, grocery store merchandisers, and rock shovelers.”

We work for a reason. Your reasons might be vastly different than my reasons, but we all have reasons. I hope if I look death in the face I won’t regret my choices to work and create a successful career. I’ve missed my fair share of school events and sporting events that my kids have participated in. I’ve missed many of their most joyful and sad moments. Those I already regret. What I won’t regret is that I work to allow my family to have so many of these moments.

I’ve lived poor.  I lived with a single mother who wasn’t quite sure how she was going to put dinner on the table that night. I work because I never wanted my family to feel this anxiety.  Sometimes a job is worth it, sometimes it isn’t.  It’s all up to you to decide, though.

7 Things Not to Say When Asking for a Raise…but You Always Wanted To!

Columnist, Jeff Haden, wrote an article called “Ten Things You Should Never Say When Firing an Employee”  in which he tries to give good advice, in typical HR fashion of over-reducing risk, in how you should speak, or not speak, to an individual regarding their near termination.  As you can imagine, there were the classics:

  • “Look, this is really hard on “me”!”
  • “We’ve decided to make a change.”
  • “Compared to Mary, you just aren’t cutting it.”
  • If there is anything I can do for you, just let me know.” (Okay, how about giving me my job back, idiot!)

Among a few others, including the most recent classic of firing employees via email, which is just unimaginable, for those HR pros who struggle with conflict, Haden nailed pretty much all the normal things we would tell hiring managers not to do or say. The question then really comes down to thanks for the info, now what should I be saying to someone when I fire them?  The article probably would have been better served here – but that would have been difficult and thought-provoking – and taken more than 13 minutes to write.

The piece did get me to thinking about certain conversations in our work lives that cost people the most anxiety, besides the above example of having to terminate someone, having to go in and ask for money was, on my list, the next most anxious work conversation I could come up with.  I can think of many times that I wanted more money, though I was deserving through results to get more money, and heck even our good old Comp people said the market should be paying me more money, and still, it is a difficult conversation to have with your superior (at least for me).

Like many, I think I do a good job, give my best effort, produce great results and after all that, do I really need to ask? Shouldn’t my boss get it and just want to write me a blank check? I mean really!

So, here are the lines that you would like to say when asking for more money – but probably shouldn’t – if you really want more money:

1. “If you pay 10% more, I will really put in some extra effort!” – So what you’re saying is you’re not putting in extra effort now…

2. “I looked in our HRIS system and I know Sheila on the 5th floor is making $5000 more than I am – and she’s an idiot!” – Not the best strategy to look at others’ private comp information, even if you have access, then call them an idiot – at least in my experience…

3. “If you don’t pay me more money, I’ll be forced to find another job that will pay me what I worth” – Be careful, I’ve tried this one, and they might call your bluff!

4. “I’ve done the math and if you fire Mike, I can do his job and mine, you save $50K, after giving me $25K of his $75K salary” – This actually might be a really good idea, But Mike might be the last one standing with the $25K raise, not you!

5. “I really don’t understand how you can be worth $50K more than me, I do all your work – and deserve more money” – Bosses just love to hear they are overpaid, don’t do anything, and you can do their job – NOT!

6. “I saved the company $1 million in reducing recruiting fees, by implementing a social media strategy successfully, I should at least get a fraction of those savings” – Why, yes you should – if you were in sales, but you’re in HR, and this was part of your job description. Sorry for the wake up call – all employees aren’t treated equally – put on a helmet.

7. “I know times are tough, so I was thinking instead of more money you could give me an extra weeks vacation or pay for my health insurance or something else like that.” – Okay, Einstein, stop thinking – it’s all money. Vacation, health insurance, paid parking, lunch money – it all hits the bottom line on the income statement. You just showed how expendable you really are.

I’ve learned over the years, through trial and error, okay, mostly error, that many, if not all, of the above statements, just don’t seem to have the impact that I was hoping for with my supervisor.  I have seen others, who I will not name, who performed well, gave it their all, and were dedicated to doing their best for themselves, their co-workers and the company, and showed a little patience who actually did very well in both the raise and promotion category.

Supervisors are as uncomfortable as you are to have the compensation conversation mainly, because if you are as good as you profess to be then they really do want to give you more but probably can’t due to the budget, the economy, they like your co-worker even more, etc. The reality is you have to follow what Yoda would say – Patience my young Padawan…

Choose Your Hard…

I was at SHRM Annual last week and a very common story from everyone I spoke to, know matter their title, was the fact that recruiting talent is extremely difficult right now. Most organizations are in desperation mode, and I’m not saying that to be dramatic.

There’s a concept that motivational folks have been using for a while now. The concept is “Choose your hard.” Meaning, a lot of stuff in life is hard. It’s hard to be overweight and not feel good about yourself, it’s also hard to work out and eat healthily. Choose your hard.

It’s hard to get up and go to work each day and put in long hours to make ends meet. It’s also hard to be unemployed and figure out ways to survive. Choose your hard.

It’s hard to recruit talent.

There are so many things organizations can do to recruit talent better. You can hire great recruiters and give them the right tools. You can actually fund your recruitment marketing and advertising appropriately. You can measure and performance manage your recruiters and sources. You can work with your hiring teams to help out as employee advocates to produce more referrals. You can shop out your entire recruiting to RPO or Agency. You can hire great employees who love your brand and train them to be recruiters. You can go out and lead the market in pay and total compensation packages.

All of this stuff is hard to do.

It’s hard because most of this stuff comes with accountability. If I can talk my CEO and CFO into funding us correctly, this will come with some expectations of performance. I will put a bullseye on myself and my team.

It’s hard to get fired from a job because you didn’t perform. Because you didn’t do the work that was needed to be successful. That you didn’t put in the work to build the plan, to acquire the needed resources, to lead your organization to success.

Don’t get me wrong, working harder is not a strategy. Working harder is a short-term fix, that eventually leads to failure and burnout. Hard is doing the work that needs to be done so your sole strategy is not just working harder.

At the end of the day, we all have to choose our hard.

The Tim Sackett Commencement Speech!

It’s that time of year when universities and high schools go through graduation ceremonies and we celebrate educational achievements.  It’s also that time of year when you get bombarded with every great commencement speech ever given.  There is clearly a recipe for giving a great commencement speech.  Here are the ingredients:

1. Make the graduates feel like they are about to accomplish something really great, and not just become part of the machine.

2. Make graduates believe like somehow they will be difference makers.

3. Make graduates think they have endless possibilities and opportunities.

4. Make graduates think the world really wants and need them and can’t wait to work with them.

5. Wear sunscreen.

I think that about sums up every great commencement speech ever given.  Let’s face it, the key to any great speech is not telling people what they need to hear, but telling them what they want to hear!

I would like to give a commencement speech.  I think it would be fun.  I like to inspire people.  Here are the main topics I would hit if I were to give a commencement speech:

1.  Work sucks, but being poor sucks more. Don’t ever think work should make you happy.  Find happiness in yourself, not what you do.

2.  You owe a lot of people, a lot of stuff.  Shut your mouth and give back to them. Stop looking for the world to keep giving you stuff.

3.  No one cares about you. Well, maybe your Mom, if you had a good Mom.  They care about what you can do for them.  Basically, you can’t do much, you’re a new grad.

4.  Don’t think you’re going to be special. 99.9% of people are just normal people, so will you.  The sooner you come to grips with this, the sooner you’ll be happy.

5.  Don’t listen to your bitter parents.  Almost always, the person who works the hardest has better outcomes in anything in life.  Once in a while, a person who doesn’t work hard, but has supremely better talent or connections than you, will kick your ass.  That’s life. Buy a helmet.

6.  Don’t listen to advice from famous people.  Their view of the world is warped through their grandiose belief somehow they made it through hard work and effort. It’s usually just good timing.

7. Find out who you care about in life, and make them a priority.  In this world, you have very few people you truly care about, and who care about you in return.  Don’t fuck that up.

8.  Make your mistakes when you’re young.  Failure is difficult, it’s profoundly more difficult when you have a mortgage and 2 kids to take care of.

9.  It’s alright that sometimes you have to kiss ass.  It doesn’t make you less of a person.

10. Twitter is not what the majority thinks. Twitter are the 10% on the fringe, right and left, don’t confuse what is trending on Twitter with reality, it’s not. The vast majority of America is still Moderate. Smart enough to see a topic probably has at least two sides and willing to understand both and form an opinion.

11.  Wear sunscreen.  Cancer sucks.

So, do you feel inspired now!?  Any high schools or colleges feel free to email me, I’m completely wide open on my commencement speech calendar and willing to give this speech in a moment’s notice!

When someone shows you who they are, believe them.

This is a phrase my wife is fond of saying. I read it recently in an article from a college football coach who was talking about recruiting and social media. He said it in terms of these 18-22-year-old kids on social media, and that it was really difficult to come to grips with this concept.

These kids are daily showing you who they are, but so many times we refuse to believe them. We make excuses, like well it’s just Twitter or the Gram, or whatever, that’s not really who they are. But it is! Whether we like it or not, they are showing us exactly who they are.

It doesn’t mean that as a young dumb kid we don’t make bad decisions. We all did, and they all do. It’s when the behavior becomes a consistent pattern.

We forget about this with candidates and employees!

Especially in a candidate-driven market. We start making excuses for candidates. “No, I’m sure it’s completely normal that his Mom died and he car trouble, and then he came down with Dengue Fever!” “Okay, it’s fine she ghosted us two times, let’s give her one more shot, but not three!”

Our employees are also constantly showing you who they are, both good and bad. I’ve seen the most amazing, giving behaviors in my life come from people I work with, and the most toxic, selfish behaviors come from those I’ve worked with. Almost always, I discounted the bad and didn’t appreciate the good, enough. All the while, each was showing me exactly who they are.

I have these moments after almost every single termination I’ve ever done. I’m usually sitting with the supervisor of the person who just got terminated and we start to reminisce back on this terminated employee’s time with us, and almost 100% of the time we have multiple examples of them showing us who they were and us ignoring it.

It’s quite normal. As humans, we want to give people the benefit of the doubt. We hope that people can change for the better. Also, people believe and hope that they can change themselves for the better, but it truly rarely happens. That sounds cynical! Just know, that’s your heart playing tricks with you! Your brain is also trying to yell at you to listen! But our hearts are often much louder than our brains!

When someone shows you who they are, believe them.

Career Rules They Don’t Teach You in College! #HRFamous

On episode 60 of The HR Famous Podcast, longtime HR leaders (and friends) Tim SackettKris Dunn, and Jessica Lee come together to discuss vacations in St. George, Utah, the crew’s favorite career rules, and an update on hourly hiring in the U.S.

Listen (click this link if you don’t see the player) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!

Show Highlights

3:30 – KD recently visited Tim in Utah. During their time there, they found out that KD might have a fear of heights.

5:00 – Tim’s wife (and son) are obsessed with the soda shops that are big all over Utah, especially Swig. All they serve at the small shops are soda with a million different combinations and cookies. KD doesn’t understand the hype.

9:00 – Tim and KD learned they vacation well together!

12:30 –  Since it’s graduation time, the crew shares their favorite “career rules.” Tim’s favorites are “don’t leave a job until you have a job” and “the one-year rule” for career hoppers.

13:45 – JLee’s career rule involves not giving a large window between the job offer and start date.

17:00 – KD thinks that a three-week buffer between job offer and start date is perfect. Tim thinks maybe four would be better.

18:00 – KD’s rule is “the most important thing is to take care of is your boss.”

21:20 – JLee has recently come around on Tim’s “12-months at a job” rule. She recently read something that has said that maybe certain employees are just in high demand and they’re not really job-hoppers.

24:30 – Tim asks JLee how many one-year stints in a row is too many. She thinks more than two of them in succession is a little worrisome.

25:40 – TA leaders are talking a lot about how hard it is right now to hire hourly workers. JLee says this is a very hot topic at Marriott.

30:00 – KD notes that hourly hiring even in more white-collar spaces is difficult. Companies will need to pull out all the stops to keep their employees around.

Should You Be Promoted Every 3 Years?

ZipRecruiter Co-Founder and CEO, Ian Siegel thinks employees should be on a consistent cadence of being promoted, or there is a problem. Basically, he said it should be every three years. Do you agree?

Early-career employees should aim to get a promotion around every three years, according to Ian Siegel, CEO of ZipRecruiter. “If you aren’t moving up after three years, there is a problem,” he said.

Let’s say you start your new job right out of college at 22 years old.

First job title (Individual Contributor): HR Generalist 

Second job title at 25 years old: Senior HR Generalist

Third job title at 28 years old: HR Manager 

Fourth job title at 31 years old: Senior HR Manager

Fifth job title at 34: HR Director 

Sixth job title at 37: Sr. HR Director 

Seventh job title at 41: Vice President of HR

I’ve told this story before but I had a goal coming out of college that I wanted to be a Vice President by 35 years old. I spent the early part of my career chasing titles. I became a Vice President at 38. Upon becoming a VP at 38 I immediately realized it didn’t matter at all!

Titles are organizational-size specific. If you work for a 250 person company (or a bank or a startup) becoming a VP of whatever probably isn’t too hard. If you work for a company that has 25,000 employees becoming a VP is going to take some time. Also, are you really a Vice President when you have 2 direct reports, or when you are responsible for an organization of hundreds or thousands?

The reality is titles are basically meaningless to everyone except yourself.

I think Ian’s math actually works out for large organizations. If you start working for large companies, the three-year promotional cycle probably works out in most normal economic environments for above-average performers who meet the following criteria:

  1. Have the desire to continually move up.
  2. Have the ability and desire o relocate.
  3. Have a specialized skill-set or education.
  4. Have a willingness to go cross-functional and learn all parts of the business.
  5. Have the ability to play the political game.

You don’t get promoted for just showing up and doing the job you were hired to do. Every idiot in the company can do that. Showing up doesn’t make you promotable.

There are probably a few things that can help you move up faster than I think most upwardly mobile professionals don’t know. You need to make your boss know that you want to move up and you’re willing to work with them to make that happen. Working with them doesn’t mean trying to push them out, it means you will work to push them up.

You need to have a developmental plan that your boss, and maybe the boss above them, has signed off on. This plan is your responsibility, not their responsibility. If you think it’s your boss’s responsibility to make your development plan and push for your promotion, you’re not someone who should be promoted. Own your own development, with their guidance.

Understand that three years is an average. You will be promoted sometimes in six months and sometimes in six years. In some career paths you’ll be promoted three times in three years, but then not again for nine. The right amount of patience is critical in getting promoted. One of the biggest mistakes I made in my career was jumping companies for a title because I thought my current boss wasn’t going anywhere and three months after I left he was promoted and told me I was in line to take his spot. I loved that job! I had no patience.

Being promoted has nothing to do with time and everything to do with you putting yourself in a position to be promoted.