What The ‘F’ Do Recruiters Know?!

FYI – Gang!  I’ve been asked to be a part of a panel discussion at SXSW 2014!  I’m super excited because I’ve never been to SXSW, but everyone tells me it’s something you have to do, if your anybody.  And if I’m anything, I’m somebody.  Being somebody, I’m asking you to vote for our session.  The voting seems a little American Idolish, reality TV show, but, Hey, give the people what they want and they’ll return the next year.  SHRM should take note…

Here’s the details on the Session:

What the F*ck Do Recruiters Know?

What the F*ck do recruiters know? They know most of you have no freaking shot at ever being in a management position, but all of you think you want to be and can be. They know your too fat and too ugly to have a great career – but you have zero self-insight and think ‘that stuff really shouldn’t matter’ – when it does to those making the decisions. Recruiters know that they don’t have to know your job, to find someone better to replace you. Recruiters know nothing about what you do – and they’re completely fine with that – but you’re not. Recruiters know how to get shit done in your organization and what buttons to push to get stuff over the finish line.

The gang from America’s Snarkiest HR and Recruitment Blog – Fistful of Talent – takes the filters off and shows you that the shit that recruiters know.

Session synopsis: Recruiters don’t know shit, except some shit you want to know, come and get to know their shit and you’ll be the shit.

See more at: http://panelpicker.sxsw.com/vote/20816#sthash.fZL1hSBn.aIWAdapn.dpuf

I’m guessing it will be fun.  Probably won’t change my life, but a cool experience talking with like-minded people, and beer.

Go vote, please.  Takes like 2 minutes to register and vote.  Look at it this way – each day I provide free content.  2 minutes to vote for this session is payment for sucking all of my ideas into your work places’ for free for the past 2 years.  BTW – I have tracking program that shows me who reads each blog and exactly where they go after leaving my blog – so I know.  I know if you truly care about me or not.  And much like Santa, I’m making a list.

It’s your move.

– See more at: http://panelpicker.sxsw.com/vote/20816#sthash.fZL1hSBn.aIWAdapn.dpuf

Top Recruiter Lies

So, last week, I wrote a little HR blog post called – Top Candidate Lies‘ and it got a rather large reaction.  LinkedIn’s What’s Hot picked it up from TLNT (ERE’s HR website which re-blogs some of my work) – and in a little over 8 hours, over 75,000 people read the post, and over 500 comments (at TLNT’s site)!  Cool for me, right!?  Well, let’s just say there were a ‘few’ folks who didn’t agree with my post – so I took a bit of beating – as did the Recruiting Profession in general.

Basically, from the Top Candidate Lies post, there three camps:

1. Recruiters – where about 99% agreed with the lies, and found it funny

2. Job Seekers – who honestly had one of these things happen to them, now understood that some recruiters might see these as lies, and wanted help in how they should address (I got over 50 person emails like this – which was cool and made for a busy weekend)

3. The Haters – these folks assumed all ‘candidates’ were out of work people, and they weren’t lying or had to lie to get a job.  There’s really no logic in addressing these folks, like: many candidates lie and are actually employed, candidates lie because they just don’t want to tell the recruiter the truth (more on this later) or candidates lie because most candidates lie! The Haters also pointed out that Recruiters Lie!  For which I say – “yes, yes they do!”

I love The Haters passion, though, so I wanted to go down that road of the Top Recruiter Lies – Here you go Haters!

Send Us Your Resume, Even Though We Don’t Have a Job Lie – this was pointed out by a few people – I would say this is a ‘semi-lie’  (how do you like that haters!).  While the recruiter might not have the opening currently, they’re asking for a resume because they frequently have those openings and they never know when one is coming. The recruiter, though, is wrong by not telling you this up front, so you know what to expect.

The Hiring Manager Hasn’t Gotten Back To Me Lie – This is a lie and not a lie – potentially!  For Corporate Recruiters this is a lie or lazy – you pick.  If you’re a corporate recruiter and tell the candidate that the hiring manager hasn’t gotten back to you – get your butt up from your desk and walk over to the hiring managers desk.  If they’re in a different location and won’t get back to you – you have an influence problem you need to work on.  Agency-wise it’s the one frustrating things recruiters have to deal with – Hiring Managers will get to ‘us’ when they feel like it, and usually after they’ve exhausted every other opportunity internally to fill the position.

The Never Call Back the Candidate Lie – this really isn’t a lie – but The Haters pointed this out happens all the time!  For the sake of Recruiters everywhere – if you do this – please quit this profession – we (all Recruiters) Hate you as well.  You give all of us a bad name.  It takes 10 seconds to call back a candidate you spoke to a job about, and tell them “Sorry, you were not chosen – stay in touch, don’t call me again, etc.”  10 seconds!  Haters – bad Recruiters don’t call you back because they have major conflict avoidance and don’t like telling people negative stuff like – “You’re not good enough, we found someone better” or just a simple Lie “we filled it internally”.

The You Didn’t Score High Enough On The Assessment Lie The company you’re trying to get into might actually have cut-off scores they’ve established – the lie comes into play when a hiring manager presents someone they’ve worked with previously and that person scores the same as you – but still gets the job.  If they really like you – the assessment won’t stop them from hiring you.

The We’ve Decided To Go Another Direction Lie – This comes along with the ‘We really liked you, but” Lie.  This is Recruiter training 101 – to not get yourself into trouble when telling a candidate they didn’t get the job – give them a reason that legally can never come back and bite you in the butt.  “We really, really, really liked but have decided to not fill the position.”  Two weeks later a job posting comes out that seems very similar but with a title change and a few description changes.  They didn’t like you.

The biggest reason Recruiters lie?  They have major conflict avoidance and are not willing to tell you the truth, which is usually there is something wrong with you – based on what they are looking for and don’t want to hurt your feelings.  Unfortunately, many candidates would actually be helped by a little Recruiter honesty – but recruiters are afraid of candidates who get told the truth – and then get charges from the EEOC, other state or federal agencies, or just get flat out sued.  Candidates have a hard time with feedback like – “you’re really creepy”, “you’re annoying” or “your personality is grating”.  So, the lies come – because Recruiters have found Lies are easier than the truth.

Ok, Haters – your turn – which Recruiter Lies did I forget?  Hit me, not literally, in the comments…

Why ‘Recruiter’ is the best job in HR.

I grew up and lived most of my life in Michigan.  There are so many things I love about living in Michigan and most of those things have to deal with water and the 3 months that temperatures allow you to enjoy said water (Jun – Aug).  There is one major thing that completely drives me insane about Michigan.  Michigan is at its core an automotive manufacturing state which conjures up visions of massive assembly plants and union workers.  To say that the majority of Michigan workers feel entitled would be the largest understatement ever made.  We have grown up with our parents and grandparents telling us stories of how their overtime and bonus checks bought the family cottage, up north, and how they spent more time on their ‘pension’ than they actually spent in the plant (think about that! if you started in a union job at 18, put in your 30 years, retired at 48, on your 79 birthday you actually have had a company pay for you longer than you worked for them – at the core of the Michigan economy this is happening right now – and it’s disastrous!  Pensions weren’t created to sustain that many years, and quite frankly they aren’t sustainable under those circumstances).  Seniority, entitlement, I’ve been here longer than you, so wait your turn – are all the things I hate about my great state!

There is a saying in professional sports – “If you can play, you can play”.  Simply, this means that it doesn’t matter who you are, where you come from, how much your contract is worth – if you’re the best player, you will be playing.  We see examples of this in every sport, every year.  The kid was bagging groceries last month, now he’s start quarterback in the NFL!  You came from a rich family, poor family, no family – doesn’t matter – if you can play, you can play.  Short, tall, skinny, fat, pretty, ugly, smart, no-so smart – if you can play, you can play.  Performance on your specific field of play – is all that matters.  BTW – NHL released this video last year supporting the LGBT community (if you can play…) –

This is why I love being a recruiter!  I can play.

Doesn’t matter how long I’ve been doing it.  Doesn’t matter what education/school I came from.  Doesn’t matter what company I work for.  If you can recruit – you can recruit.  You can recruit in any industry, at any level, anywhere in the world.  Recruiting at its core is a perfect storm of showing us how accountability and performance in our profession works.  You have an opening – and either you find the person you need (success), or you don’t find the person (failure).  It’s the only position within the HR industry that is that clear cut.

I have a team of recruiters who work with me. Some have 20 years of experience, some have a few months – the thing that they all know – if you can recruit, you can recruit.  No one can take it away from you, no one can stop you from being a great recruiter.  There’s no entitlement or seniority – ‘Well, I’ve been here longer, I should be the best recruiter!’ If you want to be the best, if you have to go out and prove you’re the best.  The scorecard is your placements.  Your finds.  Can you find talent and deliver, or can’t you.  Black and white.

I love recruiting because all of us (recruiters) have the exact same opportunity.  Sure some will have more tools than others – but the reality is – if you’re a good recruiter – you need a phone and an ability to connect with people.  Tools will make you faster – not better.  A great recruiter can play.  Every day, every industry.  This is why I love recruiting.

Top Candidate Lies

Every Monday morning I have a meeting with my recruiting team – it’s a great way to kick off the week – we share what we are working on, we talk about problems we are having on specific searches so the team can share ideas and tips, maybe even a possible candidate they know of, etc.  We also share stories!  Monday mornings are great for sharing recruiter stories – horrible interviews interviews, funny excuses candidates have, negotiating nightmares – you name it, we talk about it!

I was reminded this week how bad of liars candidates can be – we get a lot of candidate lying stories in Monday morning meetings!  So, as a shout out to my Recruiters – and all recruiters – I wanted to put together a list of the Top Candidate Lies.  When I started thinking about all the lies, I found I could break it down by category – so here goes – hit me in the comments if you have a favorite that you get – or think of one I missed:

The Education Lies

“I have all the credits, I just didn’t graduate.”

“I did all the classes, I just need to pay the fees to graduate.” (so you spent 4+ years going to school, got done, but that last couple of hundred dollars stopped you from graduating…)

“I graduated from ‘State U’, but it was a long time ago, I’m not sure why they can’t verify my degree.”

“I had a 3.0 GPA in my ‘core’ classes, but a 1.9 GPA overall…”

“Well, it was an Engineering/Business degree.”

The Background Check Lies

“No, I’m not on drugs.” Then fails drug screen. “Oh, you meant Marijuana as a drug…” 

“She told me she was 18.”

“They told me in court that never would be on my file, so I didn’t think I needed to tell you.”

–  “No, I don’t have a felony.” (Oh, that felony! But that was in Indiana…)

The Experience Lies

“When you said Java, I thought you meant experience making coffee.”

– “I was a part of the ‘leadership’ team that was responsible for that implementation.” (So, basically you knew of a project that happened while you were working there…)

The No-Show Interview Lies

– “My car broke down.” (Either through some fantastic wrinkle in space, or gigantic amount of lying, candidates have more car trouble per capita than anyone else ever in the world who has driven a car)

“I couldn’t find the location.” (So, your answer to this dilemma was to turn around and go home and not call and let us know you got lost?)

“My son/daughter got sick, so I can’t make it.” (Again – crazy coincidences that happen with candidates and sick kids…)

The Termination Lies

“It was a mutual decision that I left.” (“So, you’ll ‘mutually’ decided that you would no longer have a job?”, is the question I always ask after this statement! Candidates – this statement sounds as stupid as it reads.)

“I (or any family member) was in a bad accident and in the hospital, so they fired me for not showing up to work.” (No they didn’t – there are some bad companies out there, but no company does this.)

“I play on a softball team and after games we go out and have a couple drinks. The next morning my boss smelled alcohol and fired me for drinking on the job.” (This was a true lie I got from an employee – it started out as me just giving him a written warning – until I went lunch, not joking – 10 minutes later at the Chili’s down the street from the office, and there he was belly up to the bar drinking a beer…upon cleaning out his desk we found a half a fifth of vodka.)

Here’s my take on candidate lies – candidates continue to lie, because Talent/HR Pros don’t call them out on it.  We (HR) also perpetuate this problem by hiring the folks who give you the crappy lie, but don’t hire the folks who come clean and tell you the truth.

 

Check out my follow up to this post: Top Recruiter Lies!

 

 

 

Fast: As Defined By Various Hiring Managers

I’ve been in Recruiting now for 20 years!  Can you believe it?!  That I started recruiting at 10 years old…

The other day I was thinking about how the word ‘Fast’ takes on many different definitions when you talk to various hiring managers, or in my case, various hiring managers at various companies.  When most people think of the word ‘Fast’ in the world, I assume they are thinking about timing – quick timing, short timing, etc.  In the recruiting world when a hiring manager tells you – “We need to fill this position ‘Fast’!”  99.9% of recruiters will feel that means if I find the a good candidate – that manager will move right away to interview, offer and fill the position.  Not so ‘fast’ my friends!

When I hear ‘fast’ come out of a hiring managers mouth I get excited! Finally! A hiring manager who wants to move – a go-getter – a doer – I’m closing this puppy by the end of the week!  In my mind I start to calculate how ‘fast’ we can actually fill this position.  It’s Monday – I can find a candidate by Tuesday, Interview on Wednesday, offer on Thursday – it’s not out of the realm of possibility that the candidate can start on Monday! That’s like hitting for the cycle in Recruiting!  A one week recruiting process – now that’s ‘fast’!

Here’s how Webster defines ‘Fast’:

1 –

a : firmly fixed <roots fast in the ground>

b : tightly shut <the drawers were fast>

c : adhering firmly

d : not easily freed : stuck <a ball fast in the mouth of the cannon>

e : stable <movable items were made fast to the deck>

2 –
a: firmly loyal <became fast friends>

 

It’s not until you get down to the third definition in Webster’s that you being hearing words like: quick and rapid!  Now, as a Recruiter, ‘Fast’, in terms of a hiring manager makes complete sense!  Firmly fixed! Tight! Adhering Firm!  Not easily freed… 20 Years is how long I’ve been recruiting and thinking that ‘fast’ actually meant ‘quick’ and ‘rapid’ when filling positions.  Now, I just feel stupid!  This whole time I thought hiring managers wanted me to fill their positions quickly.  So many days being frustrated when the hiring managers were slow to move on candidates, when I thought they were going to move ‘fast’ – now – only to find out they were moving ‘fast’ – hiring manager ‘fast’…

 

I’m sure HR never would define ‘fast’ like a hiring manager…

 

 

So, you think ‘your’ job sucks…

You probably saw this bouncing around the social channels last week because it talked about ‘Brazilian Waxing’ and ‘Getting Fired’ (and if you come to this blog you either are in HR/Recruiting, or you’re my wife or Mom) – two things that when put together grab the attention of HR pros!  Here’s the background story from Huffington Post:

 

“A Western Pennsylvania woman has sued the Pittsburgh waxing salon that employed her, claiming she was fired after refusing a Brazilian wax treatment as part of her training.

In the lawsuit filed in federal court last week, Jennifer Finley, 35, says a corporate trainer from her waxing chain, the European Wax Center, told her and her colleagues in October that they would have to perform the bikini wax treatment on one another. After declining, Finley says she was immediately terminated.”

This is where we all get to snicker and play the HR Game of “What Would You Do!?”

Here’s what I would have done:

I would have fired her.

What!?

She was hired to give Brazilian Waxes, of which, she wasn’t trained to do and as part of her training she had to learn how to give a Brazilian Wax. Did I mention she accepted a job to give Brazilian Waxes?  So, I’m know expert in the training of Brazilian Waxes, but I have had to do training, so my guess is the best way to train is to do it on non-customers.  You see ‘paying’ customers tend not to want the trainees when it comes to stuff like haircuts, spray tanning, eyebrows, plastic surgery, root canals, Brazilian Waxes, etc.   They’re paying for a ‘trained’ professional.  When the server comes to the table when you’re at Applebees and she has a ‘trainee’ with her – you’re alright with that – I mean will Mandy really screw up my Strawberry Lemonade?!  Probably not.  When Jennifer comes at me with bowl of hot wax and has on the ‘trainee’ name tag – we’ve got problems!

The main problem was the fact this women had to perform her training wax on a coworker.  Uncomfortable, right?  But you took a job to do Brazilian Waxes – did you really think you were going to make it out of training without seeing some…well you get the picture!  The last I checked people in America still have a choice of which job they take.  While certain people might have more limited choices than others – you still have choices.  I struggle to have sympathy for individuals who choose a profession, then complain that they don’t want to ‘do’ the job.  You chose a job that removes the hair off – again – this is a family show, you know where this is going!

I’m fairly certain I wouldn’t want to be a Brazilian Wax technician/or what ever that title might be.  But I am 100% certain that if I chose to be in the Brazilian Wax field of study that at some point before they let me around the Happy Meals (don’t let your mind go south – this was a line from Chris Rock about working at McDonalds!)  – I need some practice – some training – some live interaction of what you’ll be asking me to do.

What would you have done?

*******Updated 7-8-13 at 11:00am EST****************

Ok, apparently I’m twisting this a bit – the lady in question didn’t want to have a coworker perform a waxing on her.  So, not quite apples-to-apples.  Some will say – ‘I can be a tattoo artist and not want to get a tattoo’ or like Greg mentions in the comments – ‘brain surgeons don’t perform surgeries on each other’ – both correct statements – but both are not really the same thing, as in both other examples there are proper training and techniques you can do without having to do this on coworkers.  Not quite sure how you would ‘train’ on waxing without getting some wax on yourself…nor do I really want to know!

The question still remains – how would you have handled this?

 

3 Reasons To Hire Back An Employee You Fired

There is an unwritten HR law that needs to be addressed.  This law states:

“If you fire an employee, at no time in the history of mankind should you hire back that employee to your organization.”

So it is said, so shall it be…

I was reading an article recently about ESPN’s new CEO, John Skipper, when he was asked about bringing back former polarizing Sports Center anchor, Keith Oolbermann.  Here’s what Skipper had to say about the possibility of bringing back Olbermann:

“I wasn’t here when Keith was here, but he is very talented. So I had dinner with Keith — it was delightful and fun. And I would not have had dinner with him if we didn’t sit around and think about whether there was a reason to bring Keith back. I haven’t met with him again, but we don’t have a policy here that you can never come back.”

So, ESPN doesn’t have a policy about bringing back terminated employees.  Do you?

I know of companies that actually have it written into the policy manual about bringing back terminated employees.  Sometimes it’s a time thing – ‘it has to be more than 5 years’ – or a position thing – ‘it has to be into a different position than they had previously’  – or a severity thing – ‘the termination could not have been for cause’, etc.  Sometimes it’s just the classic unwritten rule thing!  Regardless if it’s written or unwritten any organization that refuses to hire back terminated employees is extremely shortsighted!  Let’s be clear – I’m not saying your should bring back the jerk who embezzled money or sexually harassed every female employee.  What I’m saying is – if you analyzed every single termination you’ve had over the past 10 years in your organization, there are probably some really good hire-backs in that group!  But you wouldn’t know that – because it’s not something you’re going to do – it’s a policy…err…un-policy thing!

Here’s 3 reasons you of when you should potentially hire back a previously terminated employee:

1. They’re the best at what they do.  Yep – talent and performance trumps all.  Well, mostly!  If the person got fired for some kind of behavior that they can’t or won’t change – well, it will end bad again – but many times – having years away and proving themselves all over again in another organization – makes these folks ultra-valuable again to your organization.

2. New Leadership.  Let’s face facts – a large percentage of your terminations happen because of personalities not matching.  In almost every leadership change organizations see high turnover.  This doesn’t truly mean those leaving are bad employees – it’s a phenomenon that happens when you new leadership and ideas meet old leadership behaviors and ideas and they don’t match.

3. Former Employee and You (your organization and leadership) have had significant growth.  I’ve seen some young, less experienced people get fired, who 5 -10 years later were completely different people.  All of that blind fight and energy that had when they were younger which distracted from their talent is gone, and what you have left is this focused high performing employee.  At the same token, our leader who was less experienced and didn’t know how to handle high potential employees, now does.  Growth happens.

Unfortunately, 99% of organizations refuse to bring back an employee who was fired, ever!  It’s too bad really – you’re probably missing out on some great talent, especially if you’re in a smaller geographic area with limited talent pools to begin with.  Sometimes it’s up to get our organizations to become a little more open minded to the fact that change happens, and not every person who gets fired, is a bad employee.

HR Announces – ‘We’re Out of Ideas’

Recently the crew at FOT has been having some conversations about what’s new in HR.  It use to be all you had to do was show up at a HR conference and listen to someone from Zappos, Google, Sodexo, etc. to find out what were the latest and greatest happenings going on in HR!  But no more – it seems like HR is in a dead period of new ideas!  I blame the recession – why wouldn’t I – the ‘Great Recession’ gets blamed for everything – might as well take some HR heat!   Nobody at FOT could really come up with any ideas that were new.  But thankfully the good HR folks at Google came through one more idea, but I don’t how new it is…

From Quartz – Google admits those infamous brainteasers were completely useless for hiring:

“Google has admitted that the headscratching questions it once used to quiz job applicants (How many piano tuners are there in the entire world? Why are manhole covers round?) were utterly useless as a predictor of who will be a good employee.

“We found that brainteasers are a complete waste of time,” Laszlo Bock, senior vice president of people operations at Google, told the New York Times. “They don’t predict anything. They serve primarily to make the interviewer feel smart…

Bock says Google now relies on more quotidian means of interviewing prospective employees, such as standardizing interviews so that candidates can be assessed consistently, and “behavioral interviewing,” such as asking people to describe a time they solved a difficult problem. It’s also giving much less weight to college grade point averages and SAT scores.”

Yes, you are reading that correctly – Google’s ‘new’ HR idea is to go retro!  Back to behavioral interviewing and standardized interview decks – hello 90’s!  Isn’t that wonderful – I can’t believe Google didn’t have someone at SHRM 13 leading a session like “Google’s Strategic HR Innovations – Just Interview Them Stupid!”  HR ladies would have packed the house to find out how they to could jump into the 90’s.  Also, let’s just come right out corporately and validate to all those kids in college – you’re just wasting your time and spending your parents retirement.  I’ve really never been so excited for our industry!

So, I would like to take it upon myself and the entire HR community to let the world know – HR is out of ideas!

Here’s were we/HR stand:

– Still need to hire people

– Still need to train our employees

– Still need to provide benefits and pay administration

– Still planning the company picnic, and/or ‘holiday party

Long live HR.

#1 Thing Job Seekers Do Wrong

I was asked recently by a job seeker: “How do I zero in positions that I’m qualified for and, those that I will be challenged by?” (shout out to Michael Kubica, MBA for the question)  After going back and forth with Mike I think the question is really: “How do I get a job that will use my skills and that I will actually find interesting?”   Most people don’t really want to be ‘challenged’ – they use the word ‘challenged’ or ‘challenging’, but when push comes to shove what most people want is a job where they feel like their contributions are valuable to the organization and their using the skills they are best at.  People want to feel successful – not challenged.  Many times when you’re challenged, you fail – most people don’t like to fail – and will quit.  But job seekers know that hiring managers and HR folks to hear the “challenge” word!

It boils down to what are failed job seekers doing wrong?

The #1 thing that job seekers are doing wrong is only looking for jobs, of jobs that are posted!

I hear it constantly. “I’ve been applying to jobs constantly”, “I’m on the job boards, Indeed, directly to company pages, etc. There isn’t a job posted that I haven’t applied to – there’s nothing left I can do…”  The reality is, HR and Talent Pros know this, most jobs that you want never really get posted.  Here’s how a vast majority of jobs get filled today:

Step 1: Need for a position is Identified in an organization. This might be for a new position being created, a person who resigned, termination, etc. – but now we know we need a body.

Step 2:  The hiring manager, or person who knows of the need first, has one thought – “who do I know, right now, that would fit this position?”

Step 3: If there is an answer to the question in Step 2 – that person is contacted.

(Realize – never in the first 3 steps was there any mention of “Oh, we better post that position quickly!” This all happens before any of that talk)

Step 4:  If there is a viable candidate to fill the need of the organization – that position is filled with that need – the position is never posted.

I say ‘it’s never posted’, but we all know that’s not true – it gets ‘posted’ but it really doesn’t get posted.  It only gets posted to close the loop on the recruiting process – but the resource to fill the need has already been identified – so you applying to that posting is an exercise futility. So many of the positions that get filled in our organizations, are filled like this. Who do you know?  I know someone. Bam! Filled. Job seeker – you’ve got know shot at these ‘prime’ positions.  That’s something behind the curtain that HR/Talent Pros don’t want you to know.

So, what can Job Seekers do to combat this?

Simple.  Network.  Connect with people in your expertise in the companies you want to work. With the people at companies in the area you want to work.  As a job seeker you want to put yourself into the minds of those individuals who when they find out they’re going to have a need – your name comes up in that conversation.  Keep posting – but spend at least double the time you do posting – networking and meeting those who will be in those conversations.  You’ll open yourself up to an entire other bucket of potential openings!

 

The Myth of Being a Highly Selective Employer

We all think it, don’t we?  We all want to believe in this notion that we only hire the best and brightest – we only hire quality.  We are ‘highly’ selective.

We’ll show our executives really cool data that shows how ‘highly’ selective we are.  Number of applicants per hire – 25,000 people applied for this position and we only took the best 1!

I read something interesting recently from Time magazine and college admissions at highly selective colleges – think Harvard, Yale, MIT, etc.  Schools that are super hard to get into because of how selective they are – much like your hiring process of your organization. From the Time’s article:

“What many parents and students don’t realize is that increasing numbers of applications isn’t necessarily a sign that it’s harder to get into a selective school; rather, it’s a sign of changes in behavior among high school seniors. More and more people who aren’t necessarily qualified are applying to top schools, inflating the application numbers while not seriously impacting admissions. In fact, it has arguably become easier to get into a selective school, though it may be harder to get into a particular selective school…

The most recent study available from the National Association for College Admission Counseling shows that between 2010 and 2011 (the most recent years available), the percentage of students applying to at least three colleges rose from 77% to 79% and the percentage of students applying to at least seven colleges rose from 25% to 29%. In 2000, only 67% of students applied to three or more colleges, while 12% applied to seven or more.

The net effect of this behavior is to create an illusion of increased selectivity. Especially at the most selective schools, an increase in applications generally leads to the acceptance of a smaller percentage of the students who apply. However, students who meet the academic and extracurricular thresholds to qualify for competitive schools will still get into a selective college; it’s just less likely that they’ll get into a specific competitive college. These schools work hard to not admit students who won’t attend;  the acceptance rate and the matriculation rate (the percentage of accepted students who attend) are key measures in many college ranking methodologies, so both admitting too many students and admitting students who don’t attend can hurt a college’s ranking.”

An illusion of increased selectivity…You see, just because you turn down a high number of candidates doesn’t make you more selective – it makes you popular.  Too many organizations, and HR departments, are marketing that they are highly selective based on some simple numbers that give an illusion of being highly selective, when in reality, they’re just good at processing a high number of applicants – but not really being ‘more’ selective.  Just because you turn down 24,999 candidates doesn’t make you selective – it just means you have a high number of applicants.

So what does make you selective?  Quality of hire – which I can argue is another very subjective metric in most organizations – but at least it’s a start.  Can you demonstrate with real measurable items that the applicants you’re hiring are better or getting better than those previously?  This creates a real evidence that you’re becoming ‘more’ selective and on your way to becoming ‘highly’ selective.