Remember what Steve Jobs said – people don’t know what they want until you show them. This applies to careers too. You might think you want a specific job title or hit certain goals, but the reality hits differently.
I once told my wife I wanted to be a vice president by 35 when I was 25. Got there, and it didn’t feel any different. It turns out, what I really wanted was control. Titles didn’t matter; I wanted to be the one calling the shots.
As a leader, I’ve noticed maybe 10% of the people you guide know exactly what they want in their careers. The other 90% are like me back then – they think they know but are just winging it until they hit some goal.
Most employees don’t really know what they want in their careers. That’s where leaders come in. It’s our job to help them figure it out.
Your job as a leader is to show your team what they want. Don’t assume they already know – most don’t. They won’t admit it, but that shouldn’t stop you from pointing out the possibilities.
From my own experience, the best leaders I had showed me the way. Four mentors in my life called me out on my title obsession and guided me in the right direction. They didn’t give up on me, and I’m grateful for that.
So, leaders, your role is like a career guide. Help your people see the path, and you’ll see them step up and do more than they thought possible.
Are you doing everything you can to be a top-notch HR pro? Sometimes, it’s essential to take a step back and see if certain habits might be holding you back.
Here’s my list of what habits are holding us back as a profession:
Keep It Personal: In HR, relationships matter. Instead of relying on emails or texts, try talking face-to-face or picking up the phone. Building real connections helps create a positive workplace and makes you a more effective HR professional.
Be Open-Minded in Hiring: Don’t let small things affect your hiring choices. Whether it’s where someone went to school (God forbid they went to your rival) or how they shake hands, focus on what really matters – their skills and qualifications.
Deal with Salary Realities: It’s easy to get frustrated about pay differences between departments. But instead of dwelling on it, concentrate on excelling in your HR role. Understand that each department has its challenges, and your HR skills are crucial in their own way. No one wants to hear about it.
Skip the Power Trip: Avoid using power just for the sake of it. True influence comes from collaboration, not strict rules. Approach your role as someone who facilitates, helping people succeed without unnecessary control.
See the Bigger Picture: While HR is important, it’s not the only show in town. Shift your focus from thinking HR is superior to understanding how you can contribute to the whole organization. Use your HR skills to make everyone’s life easier.
If you want to be a better HR pro, start with these simple steps:
Regularly talk to colleagues in different departments. Find out what challenges they’re facing, not just HR issues, and offer real help. This “Business Partner” approach goes beyond typical HR duties and makes you a valuable asset.
Learn on the Job: Don’t worry if you don’t know everything about every department. Talk to your peers, learn from them, and use your problem-solving skills to contribute to their issues. Being willing to understand different parts of the business will make you a better HR professional.
Improving as an HR pro is about letting go of limiting habits and being more collaborative and supportive. This way, you’ll become a more effective and valued member of your organization.
BookofOdds.com has a piece titled Hey Kids, Choose Your Career that breaks down the chances of your kid (or any kid, really) landing in a particular job. on consideration for both of them. As you can imagine the article gives some of the fun careers first, like the odds my kid will be a:
Surgeon: 1 in 2,872
Pro Athlete: 1 in 9,684
Fashion Model: 1 in 81,440
Firefighter: 1 in 452
Elementary Teacher: 1 in 87
Because you know, we all thought we were going to be one of those when we grew up!
When I did a career test in high school, it didn’t tell me I’d end up in HR. It gave me my top 3 choices, which were kind of weird: 1. Teacher; 2. Floral Designer; 3. Sales. No idea how “Floral Designer” got in there, but I still love gardening. HR wasn’t even on the list.
Thinking about my sons, realistically, they’re most likely to end up in:
Administrative Role: 1 in 5
Sales: 1 in 9
Food Service: 1 in 11
Healthcare: 1 in 19
Education: 1 in 16
But what about HR?
Human Resources: 1 in 656.9
The odds for Human Resources (HR) at 1 in 656.9 shows how jobs can be all over the place, and your career journey can be a bit of a rollercoaster. Even if we’ve got certain ideas about what we want for our kids, the job market can throw some curveballs. Landing an HR job isn’t something you’d bet on every day, but it’s a cool reminder that surprises can pop up in unexpected places when it comes to careers. So, while we might have some thoughts about where our kids will end up, the job scene has a way of keeping us on our toes with its own surprises.
I love to love. I’m not into expecting it back in the same way. Not everyone gets that, though. You hear people saying, “I love that person,” but when they don’t get the same love in return, they act like they never loved them in the first place.
Work relationships are kinda like that.
When you’re working, you want to feel good about your job. You also want your boss to feel good about you. It’s a two-way street.
For me, loving someone doesn’t change just because they might not love me the same way back. My kids loved me like crazy when they were little. I was their world. Now that they’re older, I’m not the center anymore, but that doesn’t change how I feel about them. It’s growth, not a downgrade. I hope I’ve taught them to love their own kids if they have any.
Same goes for employees. If they don’t love me anymore, it hurts, but I’m not going to stop caring about them. I want them to do well, even if it’s not with me. That’s just how I roll.
There are certain conversations in our work lives that cause people the most anxiety and having to go in and ask for money is, on my list, the next most anxious work conversation most people will face. I can think of many times that I wanted more money, thought I deserved to get more money, and heck even our good old Comp people said the market should be paying me more money, and still, it is a difficult conversation to have with my superior (at least for me).
Like many people, I think I do a good job, give my best effort, produce great results, and after all that, should I really need to ask? Shouldn’t my boss ‘get it’ and just want to write me a blank check?!
With all this in mind, most people will screw this conversation up by saying things they really want to say, but shouldn’t, if they’re trying to get a raise. Here are the top things you probably shouldn’t say when asking for a raise:
1. “If you pay 10% more, I will really put in some extra effort!” – So what you’re saying is you’re not putting in extra effort now…
2. “I looked in our HRIS system and I know Sheila on the 5th floor is making $5000 more than I am – and she’s an idiot!” – Not the best strategy to look at others’ private comp information, even if you have access, then call them an idiot – at least in my experience…
3. “If you don’t pay me more money, I’ll be forced to find another job that will pay me what I worth” – Be careful, I’ve tried this one, and they might call your bluff!
4. “I’ve done the math and if you fire Mike, I can do his job and mine, you save $50K, after giving me $25K of his $75K salary” – This actually might be a really good idea, But Mike might be the last one standing with the $25K raise, not you!
5. “I really don’t understand how you can be worth $50K more than me, I do all your work – and deserve more money” – Bosses just love to hear they are overpaid, don’t do anything, and you can do their job – NOT!
6. “I saved the company $1 million in reducing recruiting fees, by implementing a social media strategy successfully, I should at least get a fraction of those savings” – Why, yes you should – if you were in sales, but you’re in HR, and this was part of your job description. Sorry for the wake-up call – all employees aren’t treated equally – put on a helmet.
7. “I know times are tough, so I was thinking instead of more money you could give me an extra week’s vacation or pay for my health insurance or something else like that.” – Okay, Einstein, stop thinking – it’s all money. Vacation, health insurance, paid parking, lunch money – it all hits the bottom line on the income statement. You just showed how expendable you really are.
I’ve learned over the years, through trial and error (okay, mostly error) that many, if not all, of the above statements just don’t seem to have the impact that I was hoping for with my supervisor. I have seen peers, who performed well, were loyal, dedicated to doing their best for themselves, their co-workers, and the company, and got the raise they wanted by just being patient.
Supervisors are as uncomfortable as you are to have the compensation conversation. If you are as good as you profess to be, then they do want to give you more, but probably can’t due to budget, market, others performing even better than you, etc. It may be the hardest thing to do, but being patient usually works out the best of all!
Like most recruiting teams, we deal with our fair share of “Repeat Offenders” – those folks who just won’t quit when it comes to job contacting you. Maybe we’ve called them, interviewed them, or even hired them at some point. But now, they’re like persistent shadows – calling, emailing, hitting us up on LinkedIn, and even sending friend requests on Facebook. Stalker!
One of our recruiters said, “John Smith (a boring fake pseudonym, I know) won’t stop bugging me; he emails me his resume every single day!” We all know John Smith. He used to work for us at a client, and it didn’t end well. Now, he wants us to find him his next gig. But here’s the catch – it’s not about his skills; it’s his personality. He was a pain for the client and his co-workers, and frankly, he’s not the right fit for any job.
So, here’s the burning question: How do you get John Smith to back off? This is a situation every recruiter faces sooner or later.
Here’s my simple solution:
Tell Them! Be honest. That’s it – no more steps.
The problem with recruiters is that we’re scared to burn bridges. We worry about where the person might end up, who might hire them, and we don’t want to mess up our good rep. We’re all about the “Candidate Experience,” right? Well, that’s a load of nonsense. It’s just avoiding conflict. It’s better to give them that gift than let them walk around clueless. So, be straight up.
Tell them exactly, very specifically, and calmly, with no ill intent: “I want to give you a gift. You might not see it as a gift right now, but I hope in time you’ll understand it to be a very valuable gift. I (don’t use ‘we’ or ‘us’ or ‘the company’ – you’re avoiding again by using those) – I think you have a significant personality flaw that comes across as annoying to me and, from the feedback I have received, to those you work with. If this does not change, I won’t be finding you any job in the future, and you’ll probably struggle to find one on your own as well.” OUCH! That hurt, right? But, read it again. Was there anything mean or untrue in the statement? If this person actually listens to the statement and acts on it, will they be better for it? You can change the reason for whatever issue the person might have – maybe it’s hygiene, maybe it’s a crazy laugh, who knows – but the basic message stays the same. You need to change, or I never want to speak to you again.
It’s tough for recruiters because we’re trained to be nice, but sometimes being nice means stringing people along. It’s rude not to tell them what’s wrong. Stop with the blow-off lines and start telling the truth. At the very least, you’ll free up time to talk to the candidates who actually matter.
Who doesn’t want a job they really love? It’s something everyone craves. The specifics might vary, but if you ask anyone, “Do you want a job you love or one you hate?” 100% are going to go for the love. Right?
Sure, there are some conditions. I might dream of being a video game tester, but let’s be real, not many people consider that a high-paying career. And a career as a surf instructor in Hawaii could lose its appeal without family nearby (and lack of surfing skills).
Now, here’s the one foolproof way to lock in a job you love – you have to want it for the right reasons.
Not because it pays more or has better perks. Not because it’s in a warmer spot or your significant other lives nearby. That’s not the ticket to landing a job you love. You’re just ticking off some life checkboxes.
To land a job you love, you have to want it because it’s been your thing forever. You have to have a track record that screams, “I’ve been after this for ages!” If you stick to that path, your odds of hitting the jackpot go way up.
Take my dream of coaching the Los Angeles Lakers. It’s been on my mind forever, but truth be told, I never put in the grind to make it happen. I didn’t hustle my way up the coaching ladder, globetrotting to chase that passion, or grind through years of coaching sucky basketball teams to gain experience.
The problem is, many folks want a dream job without putting in the work. Sorry, it doesn’t work like that. 99.9% of people don’t just stumble into jobs they love. They might start something not knowing if they’ll love it, and maybe, just maybe, end up loving it along the way.
So, you want that dream job? Work for it. Prove you’re all about it through your actions and hustle. That’s the way to snap a job you genuinely love.
Ever wonder what your workplace really wants from you? I’ve spoken to this before.. It’s not about being a superstar, an A-lister, full of energy, or cracking the Top 10%.
The real deal is being consistent—not shining all the time or totally sucking. Just meet expectations. Every day, every week, every year. Dependable and consistent.
But let’s be real, we don’t appreciate consistency enough. We feel the need to be more than just consistent, like it’s some kind of new low.
We’re all about being ‘world-class,’ creating ‘best practices,’ and leading the industry. Sounds cool, but it makes being consistent seem like a bad thing. Truth is, if everyone in our crew kept it consistent, we’d crush the competition.
So, why aren’t we owning the game? Because being consistent is tough. That’s why we chase after rock stars. We need them to make up for the not-so-great ones. Getting everyone to meet expectations is like herding cats.
Next time you’re with an employee who’s just ‘meeting expectations,’ give them a pat on the back. Thank them for doing their thing every day. Imagine if everyone else followed suit—boom, greatness!
You don’t need over-the-top performance to win. Just get everyone to do what they’re supposed to do. Consistency—let’s slap that on a poster and call it a day: “Just do what you’re supposed to do!”
With all the snow the Midwest got this past week, I dug up an old blog post about how HR should handle snow days. After seeing enough Bills fans shoveling on social media, I figured this needed a chat. Enjoy.
Look I get it. I have 3 sons and Snow Days are a big deal… if you’re 10! So, if you’re an HR Pro, right about this time tomorrow, you’re going to feel like you have an entire organization full of 10-year-olds, as we begin to see the first signs of Snowmagedon!
I understand people freaking out, that is, if you live in some place south of the Mason-Dixon line, and you’ve never seen snow before. But, I live in Michigan and it snows here. The snow usually starts around Halloween and ends around Easter. What I don’t understand is anyone who lives north of, let’s say, Chicago, is even blinking an eye at a snowstorm coming. Let it snow, clear your driveway and get your butt to work.
It’s not a difficult concept! No, I don’t want you to drive to a client if the roads are dangerous, and, no, I don’t want you to drive to work if the roads are dangerous, and, no, I don’t want you to run around the office with scissors and your shoes untied! But I do expect we’ll all be adults.
If it looks like there’s going to be a lot of snow tomorrow, you need to make a plan. How about packing some work to do from home, or just plan on watching Lifetime all day, because I completely understand you missing the 3 days of warning that the snow was coming! (he screamed to himself in a mocking voice…)
Snow Days are the kind of crap that drives HR and Leadership completely insane!
Why is it, that the CEO finds his way into the office, driving his Lexus sedan, but Perry in IT just can’t seem to get his 4X4 Chevy Tahoe out of the garage? If you want a day off that damn bad, take a day off, but don’t insult the intelligence of all those who found a way to come in.
Be sensible, give your local snow plows some time to clear roads, give yourself extra time to get to work, but at the very least give it a shot. Then, when you get stuck, take a picture with your phone and send it to your boss, they’ll appreciate the effort!
The gift and the curse of a new year in business is we are tasked with doing stuff. Stuff that matters. Stuff that will have a positive financial impact on our organizations. We have the same issue in our personal lives, but unlike our professional lives, our personal lives don’t demand and pay us to get better.
So many of us spend the first week of the year, or many weeks last year before we left for the holidays, trying to decide what we would do in 2024. Some of us will have big projects ahead of us. I know more than a few who are implementing new tech this year. Some of us will just be looking for incremental improvements on things we put in place in 2023. But the work doesn’t stop. Our job is to get better. And something is motivating about that. It’s a very straightforward, clear direction. Get better. Be Better. Do better.
The question is, what are we going to do in 2024? Here are some ideas to get you motivated:
– Fix your apply process. It’s the one thing I can almost always go and look at for a company and immediately see a number of things that can make it better. The first step is easy: go apply for your own job on your career site, but do it in the parking lot of some fast food joint, stealing the WIFI on your mobile device. It will be painful and take too long. Fix that!
– Become a top 10% user of your current tech stack (I.E., Super User!). Have a plan to get on stage at the user conference to share your story. Most of us will never be super users of our technology, but it will move you forward more in our careers and our organization more than you can imagine. All it takes is interest and effort.
– Start measuring one new thing that actually matters in your function. If you’re in TA, start measuring conversion ratios of screened candidates to hiring manager interviews and work on making that better. In HR, start looking at benefit utilization around preventative healthcare and develop a simple nudge communication strategy to get more of your employees to use their healthcare benefits before they get sick.
– Create a Save Strategy around one role in your company that has the most financial impact. We let people leave us too easily. We can save many of these folks. I’ve seen save strategies reach 40% save levels one year out. Stop letting your good employees just walk away from you. You would not allow someone you loved in your life to just leave without fighting for them. Fight to keep your employees. Everyone will notice!
– Mentor one person in your company, from your school, from your profession. Just one! We are surrounded by individuals who want and need a little help. Someone who can be part of their network and help them grow. It doesn’t take hours per week. It might take an hour per month. You think this is all about helping someone else, but every time I’ve done this, I’ve actually helped myself so much more. Get your best upcoming leaders in your company to do the same. Challenge them.
– Find out what your CEO and senior C-suite team want from HR and TA. About twelve times per year, I meet with different senior teams, and one of the first questions I ask them is what it is they want from their HR and TA teams. The answers always blow me away because I already know what their team is working on, and it almost never aligns with what the senior executives want. This simple conversation can align your entire year. We don’t ask it because we think we are already supposed to know the answer. That is nonsense. Go ask! Almost always, the CEO will say to me, “No one has ever asked me this!”
I can ask them for you and send you the results. Just share this survey link with them, and I’ll send you the overall results. Also, if your CEO or senior executive team fills this out, I’ll put your organization’s name in a hat and do a raffle for a full team TA meeting with me for free! That’s a $5000 value!
Whatever you decide to do in 2024, make it something you will actually do. So, I recommend you only commit yourself to one thing. Stay laser-focused on that one thing! Our life and job is hard. I can do one thing.
