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People Who Are Always Late Are the Real Terrorists

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I have a confession to make. I’m anally retentive on time. I’m so on time, that if I’m ‘on time’ I think I’m late. For me, being on time means I’m ten minutes early to whatever it is I’m scheduled to do.

If I know I might be late, I get anxiety. My close friends, and my wife, know this about me and usually if they know I’m feeling frisky, they’ll push this button!

Look, I get it, I’m not proud of this. We all carry around our own demons…

My take on this is there could be worse things in the world I could have problems with! I could be a drug addict. I could kick puppies. I could be completely rude and annoying and show up late to stuff and put other people out and show how I don’t care about them by not respecting their time and making them believe I must be more important than them by showing up after the agreed upon time! Yeah, like those things!

So, one of these always late terrorists put together an article recently and basically said that people who are always late are “more successful and live longer, says Science”.

You can bet, I took offense to this! It goes against every fiber of my being not to be late!

So, here’s a bit from the article and the ‘science’ they claim to have to back this up:

In DeLonzor’s book ‘Never be late again’, she says: “Many late people tend to be both optimistic and unrealistic, she said, and this affects their perception of time. They really believe they can go for a run, pick up their clothes at the dry cleaners, buy groceries and drop off the kids at school in an hour…

In a study of salesmen carried out by Metropolitan Life, “consultants who scored in the top 10 percent for optimism sold 88 per cent more than those ranked in the most pessimistic 10 percent”. Their performance is better because their outlook is better…

People who are late, but genuinely don’t mean to be – the ones who want to be considerate, often live in the moment and find it hard to save for the future, says Alfie Kohn on Psychology Today. Some people “can’t summon the self-control to be on time” which would mean that person “probably has trouble getting his or her act together in other ways as well – say, around saving money or saying no to junk food.” Oops.

So, if you read the entire article the ‘science’ is basically this:

1. People who are late are optimistic.

2. Optimistic people in a sales role will sell more.

3. Selling more means you’re more successful.

4. Thus, People who are late are successful.

Apparently, people who are late also are bad at math and regression. Since you can not correlate being late to optimism to success to jump and put all those together!

Let’s face it, people who are late are awful people, and usually unsuccessful because they’re probably constantly trying to catch up from being late, and most likely fired often because they fail to keep commitments they made. Because they’re fired and constantly running behind, they’re most likely, also, stressed out more often than the fine, well-standing folks who show up on time, and that stress is a killer!

I have to assume the person who wrote the article was running late so they just made up some data and science to fit their lateness. I don’t condone it, but I understand. The habitually late need our help. It’s really more of a disease than a conscience decision. We might want to put in some legislation to give them extra protections. I want to be empathetic to their difficult plight of showing up to commitments on time! I’m not a monster.

Seriously, if you’re one of these terrorists, just know that everyone, deep down, hates you with a passion.

The Top 5 Predictors of Employee Turnover

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Quantum Workplace recently released a study they put together on the predictors of employee turnover. Employee turnover is becoming a huge issue as the unemployment rate falls, which is expected. As your employees have more options, they’re more likely to leave.

I’ve always been a fan of Quantum’s research but this one seemed a little light. Here are their five predictors:

  1. Lack of job satisfaction.
  2. Individual needs unmet (health, wellbeing, balance)
  3. Poor team dynamics (Basically they hate working with the people they work with, or the team hates them, either way, they’ll be leaving)
  4. Misalignment (this is a hiring fit issue – you hired the wrong person for the job. Could be culture, skill set, etc.)
  5. Unlikely to stay (when an employee indicates they want to leave, most likely they will leave. DUH! This was actually #5! How can this be a ‘real’ indicator of turnover?!)

Okay, I’ll give them the first four reasons. Of course, those are all real reasons someone will leave. Are they the top 4? Depends on your environment. Number five is just flat out silly! “Hey, when someone tells you they’re about to leave, that’s a predictor they’re going to leave your employment.”

Really!? When I tell someone I’m hungry, guess what? That’s a predictor I’m hungry! Probably could have come up with a better number five! But, check out the study, they also give some tips and insight on how control turnover.

What are the real Turnover Predictors?  Here are my Top 5:

#1 – My boss is an asshole.

#2 – I hate what I’m doing, so I’m unwilling to put up with any B.S.

#3 – I oversold myself and I will most likely fail, so I’m leaving for a new position before you fire me, so it will look like this was my position.

#4 – I’m a bit crazy (or a lot bit crazy) and my co-workers hate me, so I need to find new co-workers to creep out.

#5 – I’m telling you I’m leaving! (Ha! Just kidding!)

#5 – You’re underpaying me for what I’m doing and we both know you’re underpaying me.

Bad bosses and not paying market will kill your retention of great talent faster than anything! The crazy piece of this is I always find that organizations clearly know about both of these issues.

If you ask an organization who the worst managers are they almost always align with the highest turnover by department, location, etc. The same thing works with those being underpaid in your organization.

People will take off if the market is clearly paying more and your organization is just average. The worst part of this is most organizations will then overpay to get back average or less talent when their good talent leaves. The market always wins. Always.

 

 

 

 

Everything I Know About Recruiting I Learned from my 70 year old Mother!

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So, most of you know I’m the President of HRU Technical Resources. Most of you don’t know my Mom is the CEO!

She makes sure to point that out to me about once per month! Today is her 70th birthday. While it’s been a while since she’s been on the phone filling requisitions, to this day, she can not turn if off!

She started her technical recruiting company in 1980 when almost no women started their own businesses, and it’s been successful every year we’ve been in business. Through two major recessions, constant competitive pressure, and an every changing client environment.

She’s the only person I’ve ever met in business I would not want to compete against! How’s that for a role model growing up! She resisted, before resisting became in fashion!

So, I wanted to share some of what I learned about recruiting that she taught me:

– The recruiter with the most activity will almost always have the most placements. 99.9% of the time.

– Our clients are important, but if they ask you to work for free, you won’t be able to help them for too long. Only work with companies that value the work you give them.

– Talent is the lifeblood of our business. It’s the only thing that will differentiate you from the competition. Never forget that when you’re talking to a potential candidate.

– Following the process is important until it isn’t. Don’t allow it to get in the way of making placements.

– People don’t know what they can accomplish until they get pushed. It’s your job as a leader to push them to their limits so they can see how great they can be. (Sounds like Bobby Knight, right!)

– Balance is never really the issue. If you’re successful you have all the balance you want. If you’re not successful balance shouldn’t be your biggest concern.

– Candidates always tell you why their great, or why they suck. You just have to keep them talking and ask the right questions.

– If you ever feel that a candidate has a red flag, ask the question. The embarrassment is not them having to answer the question, it’s you explaining to the hiring manager why you didn’t ask the question!

– The best thing you can do is turn down a client’s requisition when they’re completely unrealistic about what they want. It’s a waste of your time, and they think you suck for not filling it. Most recruiters won’t turn them down, when you do, they’ll want to know why. That’s the conversation you really want.

I could go on all day like this! The learning never stops. Running a business your mother started is tough. I’ll never run like her, and it’s taken us both a long time to understand that’s okay, as long as the core of what she’s taught me never changes.

Happy Birthday, Mom! Yeah, yeah, I’ll get back on the phone!

 

 

Learn how to give the best IT interviews on the planet!

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Tomorrow (Tuesday, April 18th at 2 pm ET) I’ll be talking IT Interviewing on a Recruiting Daily webinar sponsored by eTeki – Register Here! Most organizations suck at interviewing IT talent. I think there’s a better way!
It takes tech expertise to properly gauge tech competencies and experience and let’s face it most recruiters fall short in their capacity toTim Sackett eTeki
interview for the nuances of these specialized IT roles. You and I know this, but hiring managers struggle to understand why Talent Pros will never really be able to tell them if someone is a great coder or not!
Attend this webinar and I will show you a number of things you can start doing immediately to increase your ROI! Plus, you’ll hear from real talent leaders in the field who have already put a number of these ideas into place and hear about the success and struggles they had in launching this process.

Learning Objectives:

  1. Learn five ways successful companies are doing technical interviews differently to choose great talent.
  2. Design a technical interview process that attracts talent, and learn the things that turn off technical talent in an interview.
  3. Develop an interview strategy for technical talent that will increase your hiring manager satisfaction.

 

This webinar is designed to show any Recruiter and Recruiting leader (Corporate, Agency, RPO) a better way to interview technical talent, increase hiring manager/client satisfaction, and increase the influence and expertise your team brings to your organization.

Be Careful What You Incentivize! You Actually Might Get It!

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I’m fascinated in how we compensate and incentivize employees. Not the actual process, but the decision-making process behind the what and how we do it. In my experience, how this usually goes is a two-level process:

First Level: Someone has a hunch, or it’s being done this way somewhere else.

Second Level: Someone in compensation searches for data to justify the hunch or data that agrees with what you want to do.

Real scientific, huh!?

Let me give you a real-world example that most of us are familiar with. We have a prison problem in America. We can all agree on this, correct? Prison populations are exploding and continuing to grow at an alarming rate.

Popular ‘theory’ says the reason behind this are based on a few situations. First, the war on drugs has caused the increase in more inmates in prison. Seems fair, we definitely hate those drugs. Second, for-profit private prisons have turned prisons into a business and this keeps prisoners in longer than they need to be. Third, minimum sentences and three-strike policies have people in prison for life for minor crimes and drug offenses.

What if you were to find out none of this is actually true? That in fact, the real reason we have exploded our prison population over the past two decades is because of one simple incentive program. This is probably going to piss you off!  From The New Yorker:

“So what makes for the madness of American incarceration? If it isn’t crazy drug laws or outrageous sentences or profit-seeking prison keepers, what is it? Pfaff has a simple explanation: it’s prosecutors. They are political creatures, who get political rewards for locking people up and almost unlimited power to do it…between 1990 and 2007, while the crime rate began to fall, the number of line prosecutors went up by fifty percent, and the number of prisoners rose with it. That fact may explain the central paradox of mass incarceration: fewer crimes, more criminals; less wrongdoing to imprison people for, more people imprisoned….

Meanwhile, all the rewards for the prosecutor, at any level, are for making more prisoners. Since most prosecutors are elected, they might seem responsive to democratic discipline. In truth, they are so easily reëlected that a common path for a successful prosecutor is toward higher office. And the one thing that can cripple a prosecutor’s political ascent is a reputation, even if based on only a single case, for being too lenient. In short, our system has huge incentives for brutality, and no incentives at all for mercy.”

Go read the full piece in The New Yorker, it’s loaded with statistics to back up these real reasons for prison growth, and it’s an exceptional example of you actually get what you incentivize!

Many times we come up with incentive plans based on a short-term situation we want to change, but then years later those short-term incentive plans are still in place, and driving behaviors we never wanted or intended.

The other stat I loved from the article that we never hear in mainstream media or from our politicians is after the age of 40, most crime just stops. Basically, crime is young person’s game for the most part. If we were to release all prisoners at age 40, we would basically see no increase in the crime rate, but this will never happen. Why?

Because it only takes one. It takes one person getting out and committing another horrific crime and we all go, “See! It doesn’t work!” And, if it was someone I know, or god forbid my family, I’m probably right there with you. So, we lock up 7 Million Americans!

Be careful what behaviors you’re incentivizing, my friends, you actually just might get them!

T3 – @SymphonyTalent_ Are you ready to recruit like a marketer?

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This week on T3 I review the end to end TA technology platform Symphony Talent. You may not have heard of Symphony Talent, but I’m sure you will recognize many of the organizations that came together to build this platform.

The dream child of Hodes (one of the top employment ad agencies in the world) who went out and bought a bunch of really good TA tech (SkillCheck, Findly, HRLogix, Innovantage, QUEsocial, and others) put it all under the same ultra-modern UI to create something in talent acquisition no one on the market can claim to have.

Symphony Talent is two talent acquisition platforms in one. M-Cloud, an artificial intelligence-based media buying platform for employers, and X-Cloud, an omni-channel experience platform for candidates, employers, and employees. X-Cloud is the ATS, CRM, branding side of the platform.

So, what the heck does it do? 

I found myself asking what doesn’t it do?! The reality is, it might be the first end to end TA platform that actually can replace almost all of your TA Tech stack, or the closest anyone has come to this point. It’s on a different planet from tech perspective than most enterprise level TA platforms.

Super smart move from the Hodes side of the business. Organizations spend a ton of money with Hodes to build out an employment brand, advertising campaigns, etc. Only to then take it back to inferior technology and watch all of that money go down the drain. Hodes built a platform that allows organizations to go after candidates like consumers.

What do I like about Symphony Talent: 

– Built in Programmatic Job On-demand Ad buying in an A.I model. This alone would have me loving it, but being built into the ATS and CRM is really a few years ahead of where the competition is in this space. This makes programmatic super simple for TA and it’s tied directly into the posting of your jobs.

– Candidate experience was taken to the next level where candidates can check-in and track their own progress through the apply process, and like a consumer site, they can come and go and the system instantly recognizes them and takes the back to where they left off.

– Predictive analytics shows recruiters how long it will take them to fill a job (based on up to the minute market conditions) as soon as it’s posted.

– The User Interface in the X-Cloud portion of Symphony is unlike any other ATS-like product on the market. Ultra-modern, easy to use, and intuitive.

– Built in CRM functionality is not light by any means. Great candidate personalization for returners built on machine learning that will continue to direct the right content and messaging as the candidate evolves their experience with you.

Symphony Talent is really packed with functionality on the X-Cloud side of the platform, but the media buy side, M-Cloud, is just a game changer! The other side of this is Symphony Talent doesn’t have to be an all or nothing platform. They’ve already integrated with iCims, Taleo, Silkroad, etc. So, you can pick the parts you really like, that you’re current stack is lacking.

Built for Mid to Enterprise-sized organizations, but I can see some real tech-savvy SMB’s with cash that will want to get their hands on this, especially in really tough candidate driven markets. Hodes has strength in healthcare, so I would imagine this would blow almost any TA Tech stack out of the water in that industry for those organizations struggling to hire nurses and other healthcare pros.

A real must see demo if you’re in the market.

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – just send me a note – timsackett@comcast.net

T3 – @Ideal – A.I. for Recruiting

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This week on T3 I take a look at recruiting artificial intelligence solution Ideal. Ideal uses artificial intelligence to screen resumes, uncover past applicants for new roles and initiate candidate outreach.

All of this is done seamlessly within your existing ATS. So, Ideal is a technology solution that you actually don’t see. It runs in the background and automatically ranks and contacts candidates to begin the screen process with your team doing nothing.

Ideal will automate low-level recruiting tasks, increasing the capacity of your recruiting team to work on more strategic projects. Every single applicant, for every single position, gets analyzed no matter where they come into the recruiting process. Ideal’s artificial intelligence will then quickly move top candidates through the recruiting funnel.

What I like about Ideal? 

– Ideal works with new applicants and automatically will rediscover old applicants within your ATS database and also reach out to those candidates for positions you post where there might be a fit. This will automatically increase the value of your ATS.

– Having A.I. do initial screen, score, and reach out will eliminate a ton of initial selection bias that your own team isn’t even aware they have, which will result in many candidates making to the next level of your process that would never have before.

– Every single applicant is auto-scored from A to D. “A” candidates automatically get contacted and screened by Ideal, while B through D level candidates might get recommended for jobs you have that are a closer fit for their skill set. If the recruiting team needs to go beyond A candidates, they can have Ideal screen next level candidates they select.

– This tech is invisible to your team. No additional sign-on, no additional training, it’s fully integrated into your ATS and works with your current technology and process. There is a system dashboard for the TA leader so you can see the data behind the scenes to ensure it’s working as it should.

I think solutions like Ideal are how most organizations are going to test the A.I. waters in HR and TA technology. If you are doing high volume hiring, Ideal is almost a must try! The cost of the solution is dependent on your candidate volume, but even for enterprise players, it seemed very reasonable.

I would definitely demo and speak to the Ideal team about how this solution could impact your hiring and process. I think TA leaders at all sized organizations will find this pretty attractive and want to do some testing with it!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – just send me a note – timsackett@comcast.net

Every Moment Matters! #UltiConnect @UltimateHCM

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So, I’m out at the Ultimate Software Conference this week and they had one of the most unique keynotes, Will Smith! Yeah, that Will Smith! Fresh Prince, I Am Legend, Hancock, Men In Black, Bad Boy himself!

At HR Conferences you don’t normally get big time Hollywood. You usually get a dude who’s really good looking, who wrote a book, telling motivational stories. The HR ladies tend to like those types. Well, they really liked Will! I really liked Will!

For starters, Will Smith is an entertainer. He immediately grabbed the audience and didn’t let go. He knows how to control and audience, tell great stories, be funny, and hit on big themes that make you think and leave you feeling motivated. That’s what a great keynote can do.

My favorite story he told was about his father dying. His father was told he had three months to live and he ended up living about six months. Will said after they got to three months every single moment felt like it really could be the last moment.

Because of this, hellos became special, goodbyes tended to linger longer, embraces were more special. It went on like that for another three months, and it made Will realize that all moments with those that you love and care about, should be moments like this because we don’t know if that will be the last moment.

On the last day of his dad’s life, Will was in LA and his dad was back in Philly. Will’s dad called him on Facetime and told him he thought this was it, that this was going to be his last day. Since he was going through this, it wasn’t a shock, but he stayed on the phone with him for a while.

Will said they went about fifteen minutes without saying anything to each other, just staring at each other, just spending this time together in the only way they could at that moment. Will’s sister was with her father in Philly and eventually broke the silence and said, “Well, dad, do you have anything you want to say to Will?”

His response was awesome and it brought down the house in classic Will Smith fashion:

My dad said, “Shit, anything I haven’t told this motherfucker isn’t going to make a difference now!”

He died that night. The crowd laughed. Will laughed. At the story, not at his dad dying!

The crowd laughed. Will laughed. At the story, not at his dad dying!

Most of us won’t be as lucky as Will to know you have that time and also in that time realize the importance of those moments. Our loved ones will die today, tomorrow, next week, and we won’t have any idea that it’s coming. We live with this reality.

We also live with a reality that we don’t have to let these moments go by. We can choose to not let moments go by and let people know how much we value them and care about them. For me, that was the real message Will was sharing.

You’ll have a bunch of moments today with people you care about. Try not to miss them!

T3 – Great Video as Part of Employment Brand and Beyond? @LaunchMediatv

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This week on T3 I present an option for doing great video for the majority of us. LaunchMedia.tv is a video production crew that has created a nice niche in the employment space. Employment branding, recruitment, safety and training videos, etc.

Unless you’ve been living under a rock you know video has exploded! Short-range video is consumed so much on all devices some days it seems like that’s all you watch. Especially if you’re in that 18-35 year old demographic. The Google machine even ranks videos higher in SEO than normal written content.

The problem with those highly produced great looking videos you see from the giants who are killing it, like GE (some of my favorite EB videos!), is that most of us have no idea of how to even get started, or believe we just can’t afford it! Sure, you don’t have GE money, but you can afford great video, which is why I wanted to make you aware of LaunchMedia.

What are some of the things you should plan on when deciding on producing employment related videos:

– Use a production company that understand employment branding and what your vision is for this product. Do you need to attract talent? Do you need to build brand awareness? What is the message you want to get out, and what is the audience?

– Plan on 8-12 weeks for a well-managed video project that is fully produced.

– You should be able to get a 2-3 minute really professional EB video for about $10-20,000. Sure, it won’t be the million dollar GE commercial, but it will be something that looks and sounds great, and something you can be proud of to present to candidates.

– Most PR and marketing firms don’t do their own video work and usually shop this out. So when your current firm say, ‘we can do that’, ask for some examples and see if they actually do the work themselves. The great thing about using a firm that specializes in video is they know what will get the most bang for the buck with your budget.

– Whatever company you use, make sure it’s delivered in a package that is instantly usable by you and your organization. The last thing you want, after spending some good money, is now trying to figure out how to get it on your site, share with your audience, etc.

The last thing you want to do is look cheap. Make sure the production quality matches your message. Also, spend some time around your distribution strategy. Too often, I see organizations spend time and resources to produce a great video, then it just sits in on their career site. Great video needs to be shared. You want it shared. You need to spend time thinking this through!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – just send me a note – timsackett@comcast.net

Dear Timmy: When Should I Leave My First Job?

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Dear Timmy, 

I graduated college a couple of years ago and took a job with a good company. I’m an engineer and I like my job and I like the people I work with, but I’m getting calls from recruiters telling me they can get me a lot more money. My question is, when can I leave my first job so that it doesn’t look like I’m a job hopper? 

Thanks,

I Don’t Want To Look Like A Job Hopper

—————————————————–

Dear Job Hopper, (just kidding!)

Why should you leave?! If you want more money, go ask for more money!

That’s the real issue, right? Instead of having a conversation about your value on the open market, you would rather leave a company and job you like. This makes absolutely no sense, but people do it all the time because they are unwilling to have a conversation that makes them feel uncomfortable!

It’s pretty silly when you think about it. I’m willing to risk a job I like, a company I like, and Coworkers I like for a 10-20% raise. Instead of just going to your boss and saying:

“Hey, Tim, I’ve been getting a ton of calls from recruiters. Each time they are saying they can get me a job making 20% more than I’m making now. You know, or if you don’t you should, I really like working here. I like you as a boss, I like the company, and I like what I’m doing. But, I also would really like 20% more pay! Is there anything you can do to help me?”

Now, it’s critical you do this before you start engaging with recruiters and going out on interviews. Why? Because once you do that, now your loyalty will come into question.

Most organizations are willing to pay you more, but they really only want to pay people more who are 1. Good performers, and 2. Going to stay around. If you’re already interviewing, without giving them a shot to make it right with you, you are basically just showing them you’ll eventually just take off again the next time someone calls offering you a dollar more.

When should I leave my first job? 

That is a very different question than what you are really asking. There’s no reason to leave your first job if all of your career needs are being met. So, you need to ask yourself, about this first job,

  • Am I doing work I like to do? (Not love. Love your family. Don’t love your job. Like your job.)
  • Am I in a position where I’m being developed in a way that will continue to help my career going forward? (Remember, you own your own development. Don’t wait for an organization to ‘put you on a plan’, build your own plan. What you need is an organization that allows you to do this, and supports you to do this.)
  • Do I feel valued by my organization and my boss? (Value comes across in a lot of ways. Don’t discount working with and for people who truly care about you.)
  • Am I being paid at the market for my education, skills, and experience? (Everyone can get paid over the market, but you give up stuff to get that money. Usually, you give up working for good companies and good people.)
  • Does this position, company and location still fit where I want to be personally with my life? (Sometimes your personal life changes where you want to be professionally, and there is not much organizations can do about that in many cases, but sometimes they can.)

So, whey should you leave your first job?

You should leave your first job when the answers to the questions above show you that it’s time to leave. You should not leave your first job because you are unwilling to have a conversation that makes you feel awkward or uncomfortable, in fact, to me that would be the first sign that you’re not ready to leave that first job!