Client Respect and Love

I dropped a vision on my team a couple weeks ago.  I think it’s important for any leader to do this, but it’s also important that it be completely authentic and transparent.  I say ‘dropped’ on my team, because that’s exactly what I did.  I didn’t let anyone know I was ‘working’ on my vision, because I wasn’t.  It came to me.  Like a vision.  It took me about a week to get the thoughts down in my own style, and add a grammatical error or two.

I’m not sharing my vision with you.  It’s for me and my team.

I will share a concept from it.  I want to work with clients who want to work with us.  Not just work with us, but want to partner with us.  Now, I know we throw that word ‘partner’ around a bunch.  My vision of a partner is a client who respects us and loves us.  We have to have both, love and respect, to get to my vision.  Respect isn’t enough.

In HR many times we will say something like “I don’t need that hiring manager to like me, as long as they respect me.”  That’s just a nice way we lie to ourselves that this will be a functional relationship.  It’s not.  You need more than respect, to be wildly successful.  You need Love.

I want love.

I want respect.

I want to work with clients who respect what we bring to them from a skill and support side.  But I also want clients who love us, and we love them.  That I look forward to talking to them, to seeing them, and they feel the same way.  That isn’t easy.  But it is something I think we owe to ourselves.  To work with people we love to work with, whether it’s those sitting next to us as coworkers, or those clients we work with daily.

I don’t care if I was selling staffing solutions, or the cure for cancer, my vision would not change.   I don’t care if I’m running a business or running a department, my vision stays the same.  In HR you have ‘clients’, all those who you support.  Are you trying to get your clients to love and respect you?  If you reach that level, where they do, it will make your job, your life, glorious.

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