Category Archives: Communication

Renting vs. Owning

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I’m proud to say that today starts off our first week as building owners, as HRU, the company I run purchased the building that we’ve been renting for the past 13 years. In fact, my company has rented office space for 34 consecutive years until today.  Today, we are owners.

There’s a ton of reasons why you rent for 34 years.  First and foremost, renting gives you flexibility.  Sure, it’s at a cost, but if you want flexibility you pay for that.

There’s also a ton of reason on why we decided to own.  We aren’t paying someone else for the space we feel we can stay in for a very long time.  We build equity, etc.

This big purchase got me thinking about how many of you, or even my own staff, are renting vs. owning.  Not their homes or cars, but their positions.  You treat it differently if you own it verse renting it.   Being in HR for 20 years I’ve seen a ton of employees who were just renting.  They didn’t want to commit to the company, to their position.  They were just renting it for a while.

I’ve also seen a ton of people who owned their positions.  You know something?  I’ve never seen a renter employee be more successful than an owner employee.  100% of the time, those employees who decide to own their positions are more successful.

Today, I’m thankful to be an owner.

 

No, but really, how am I doing?

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Here’s the main responses 97% of managers give a subordinate when they ask “how am I doing”?  Actually, the reality is, most employees will never verbally ask this question, they ask it with their eyes.  They make some sort of worthless small talk, or update you on something that is work related, then you get ‘the look’.  It’s that look you get from a dog when you talk to a dog and the dog doesn’t speak human, so you get the head tilt ‘I’m trying to turn your human words into dog words, but it’s not working’ look.  It’s a waiting, a waiting for you to tell me, how am I doing!   Here’s what most of you say:

1. “Oh! You’re doing great!”

2. “Hey! Just keep up the great work, you’re doing fine!”

3. “Yeah! Well, just keep working hard!”

That really encapsulates the only feedback an employee gets when it’s not review time.

“No, but really, how am I doing?”

Here’s some hints that can help you out, if you get pressed beyond the three go-to answers above:

– No one wants to hear they suck, even if they really suck.

– 99% of people feel they are doing better than you think they are doing. Put that into context before you respond.

– People love to hear that you told someone else they are going great. That’s like positive feedback on steroids.

– Comparing how they are doing to someone else in your group, is never a good idea for team dynamics.

– Using a scale, is always a cop-out. “I’d say your a solid B-!” “On a scale of 1 to 10, you’re easily a 6.5!” What does that even mean!?

 What should it sound like when one of your employees asks you ‘how am I doing’?  I think it should sound something like this:

“Great question. Let’s talk about it. How do you think you’re doing?”

Wait for it, it’s not a deflection, but you need to know what you’re walking into! Let them tell you. Make them tell you. Your answer really depends on where their mindset is.  If they think they walk on water, but you want to drown them, you’ve got a giant gap you need to cross.  If you’re both close in your assessment of the performance, it’s an easier conversation.  Regardless, I think you should really give them something when they’ve asked for it.  First talk about what your expectations are.

“I’m glad to hear you feel your doing well on the project.  I agree with you.  Remember, we set out some goals prior for this project, and I don’t want to lose site of those, and what we’ve determined will be successful.  As of right now, you are right line with where we need to be at this point.  If you want to know it out of the park, be exceptional, you will need to do…”

Give them a chance to be great. Truly great. Not ‘meeting’ expectations.  Too often we tell someone is doing ‘great’ when they are doing their job. The job they got hired for, and nothing more.  That isn’t great, that’s meeting expectations.  Most people aren’t happy with meeting expectations, they want to do more.  You have to be clear on what that looks like.

 

 

 

Meanwhile in tedious reality…

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Much of what we do in HR and Recruiting is tedious, never ending work.  Same stuff, same day, same month, year after year.  Welcome to the show, kid.

It doesn’t make the occupation tedious.

Sometimes I think we feel this need that we have to be doing something exciting all the time.  To feel this need to be challenged.  To change the world.  Unfortunately, that isn’t reality of any job.  Everyone has some level of monotony in their daily jobs.  Brain surgeons and Rocket scientists have monotony. It might not seem like it to you, but to them it’s the same old thing, day in, and day out.

I hear this a lot from people when we are talking shop about recruiting.  How do you do it each day, just doing the same thing? And this, coming from a Compensation Pro or a Benefit Analyst!

The very cool, non-tedious part of being in recruiting is that each and every day, people surprise you.  Sometimes in some really negative ways, but also many times in some very positive ways.  I’m always shocked at how people are willing to help me, by just asking.  First time contacts, don’t know me from Adam, willing to go out of their way.  What does that say about the human condition?  I think it says deep down, if given the free choice, we would rather help someone else, than to not help them.  Most people don’t think about that, when they think about recruiting.

Every day, while you’re ‘doing’ the same thing in Recruiting and in HR, people become our non-tedious reality.  I’ve heard for decades people say: “You’re good with people, you should go into HR!” Or have that be the reason why they did go into HR in the first place. But I think it’s more than being a  ‘good people person’.  It’s having a desire to delve into the human condition!  In HR we get involved into the motivations of why employees do this or that.  In recruiting we get involved into the motivations of why a person might want to leave their current job, etc.  In a way, so many people in these roles become a strange kind of untrained therapists.

Maybe that’s the key to dealing with our tedious reality.  We’ve become workplace psychotherapist for those we connect with on a daily basis.  I don’t even know what that says about us?

Oh well, back to life.

 

Candidate Experience Isn’t a Real Product

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I love watching really good comics.  Sarah Silverman has a new special on HBO called “We Are Miracles” it’s brilliantly funny in the way where she makes her self laugh at some of the things she is saying.  I love that.  I find it funnier when the comic finds themselves funny, not fake funny, but naturally tickled at what they are thinking and saying out loud.  There is one part in the special where she talks about a product that is being marketed to women for a certain kind of odor, in areas we don’t talk about on family blogs like this.  She describes how these odor fighting products, marketed directly at women, going after their worst fears, aren’t really products.  We think they are because we see the commercials and someone holding a can in their hands and talking on TV, I mean it has to be real, it’s on TV!

But they aren’t.  There is no real need for this product. Women can use soap and water, like they use on the rest of their body.  As Sarah says, if you do that, your normal washing, and you still sense an odor, you don’t need a ‘perfume’ spray, you need a doctor!

This is exactly how I feel about Candidate Experience.  It’s not a real product.

We think it is because we have really smart folks telling us it is.  These same folks make their living off of consulting to companies who have unrealized fears of a candidate having a bad experience and then those candidates no longer wanting to use or buy their products and services.  This is made up.  This is private parts deodorant.

Here is what Candidate Experience is built upon:

1. At some point an executive had their sister’s kid, a niece or nephew of the executive, apply for a job with the company online.  Your system/process did what is was suppose to do, it weeded out this crappy candidate, sent them the “Dear John” letter, and that was it.  But it wasn’t!

2. Executive hears from her sister that her daughter Mary, a brilliant child, was not selected and not even given an interview, in fact there was no human interaction at all!

3. Executive has to save face with family.  Comes down hard on Talent Acquisition leader about how can we treat our candidates like this!

This is how Candidate Experience was born.  A niece not getting hired.

The executive not wanting to make this ‘about herself’ comes up with other reasons, and all the sheep follow along.  “We need to treat all candidates like we treat our customers!  We need to make candidates advocates of our products and services.  We need to treat candidates this better than we treat each other because it’s a competitive advantage for talent.”  And we begin to buy into the rhetoric.  We begin to believe that we have an odor, that what we’ve been doing is bad.  Our worst fears, that a candidate who feels they have a bad experience will stop using our products, is so overplayed it’s actually funny when you stop and actually think about it!  You will have candidates who feel they are great, you won’t, they’ll get upset and not like your company.  That is life in Talent Acquisition.  A minute percentage will think this way, and there is nothing you’ll ever be able to do about it!

The reality is, for the vast majority of Talent Acquisition Leaders, what we’ve been doing is just fine.  We treat our candidates like normal humans, we communicate with them if we feel they fit or not, and the process works.  Sure, some of us, have some bad processes, or parts of processes that need to be fixed.  But we don’t have an odor problem.  The biggest lie that is perpetuated in the Human Resource Industry is that Candidate Experience is important.  The reality is candidates have extremely low expectations when it comes to applying for a job.  All they really want and need is to know that you saw their application and/or resume, and do you feel they would be a fit or not.  That’s it!  Treat them like normal humans.  Give them enough respect to communicate with them the next step: 1. Thank you, but no thanks we have some better fitting candidates, try again next time; 2. We’re interested, here is step #2.

It’s not hard.  You don’t need to spend time and money on this.  You don’t have a real problem. I know you think you do, so many people are telling you so, so it must be real.  But it’s not, it’s private parts deodorant!

 

 

I’d Be The Worst Life Coach Ever

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I believe the concept of ‘Life Coaches’ is a biggest con anyone has been able to pull off in the history of mankind.  That being said I personally know some folks who love having a life coach (#WhitePeopleProbs).  I do like the concept of ‘Business Coaches’ or ‘Leadership Coaches’, I see those things a bit differently based on what I see in organizations.  Two unique things happen in organizations that make the concept of Business Coach more viable:

1. We promote our best workers to managers.

2. Leaders are put on an island with no one to confide in.

Both ideas above are systematically flawed.  Just because you’re the ‘best’ worker doesn’t make you a good manager.  You might be, but you also might be a colossal failure.  Being in a senior leaders role and giving you no one to really be able to be honest with in in your thoughts, also has bad consequences.   A business coach can help both sides succeed, where normal organizational training fails.   You can give new managers all kinds of training, but there comes a time when one-on-one, let’s walk through a specific scenario you are having, just works better for learning and development of the that person.   Also, a leader needs to get ideas out of their head to someone they trust will give them good and honest feedback about how freaking crazy they are!   Subordinates won’t do this, and peers might use it against them to position themselves for the next move.

I’m a big fan of Business Coaches.  I think organizations under utilize this approach because it seems expensive.  The reality is, it’s usually a billable hour or two per month, to ensure you have well functioning leadership.  That total cost might be $5000 per year.  I’m really hoping any manager or leader you have brings in exponentially much more profit than $5000 per year!

Which leads me to Tim Sackett, Life Coach.

I could be a life coach.  I have a feeling it would go a little like this:

Mark, Life Coachee: “Hey, Tim great to talk to you, just wanted to dive right into a problem I’m having, is that okay?”

Tim Sackett, Life Coach: “No, it’s not okay. That your problem Mark, you’re always thinking about you!  What about me and my freaking problems!”

Mark: “Uh, sorry. But I thought I’m paying you to help me on my stuff.”

Tim: “No, you’re paying me because I’m smart and have my shit together, and you can’t figure out how manage you own daily simple life.”

Mark: “I don’t think this is what I expected.”

Tim: “Yes it is. That’s your problem Mark, you think too much.  You’re now paying me to do your thinking.”

Mark: “Okay, I’ll play along and see where this is going.”

Tim: “Mark here’s what ‘we’ are going to do. First, you’re getting your butt up each day and you’re going to work. Second, you’re going to stop whining about your life. Third, you’re going to go home and be an active part of your family life, and stop acting like you should be able to have a family and still act like you’re in college, you’re not.”

Mark: “But you don’t understand, I work in a stressful job!”

Tim: “Shut up, you’re an accountant. Stress is not knowing where you’re sleeping tonight because you don’t have a place to live.  You don’t have stress, you have normal.”

I have a strong feeling my ‘Life Coaching’ sessions would only go one session, and everyone would be fixed, so I’m going to have to figure out that pricing model.  If you want to set up an appointment, just hit me in the comments and we can get that set up immediately, I take PayPal!

 

Snapchat Video Resumes

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I hear the all the kids love Snapchat!  Okay, I’ve been hearing this for over a year now, but never really found any reason to write about the product.  I even downloaded the App and tried it out.  I still don’t seem to have a need.  I’m an adult.  Unless I’m doing something I shouldn’t, there is no need for me to have a message that self destructs in 1 to 10 seconds.  I guess it might be something to give your managers who love to say inappropriate things to their staff, but then you’re encouraging them to say and do inappropriate things!

Even though I don’t get it, doesn’t mean it’s not a great idea.  It just means I’m old.  I mean the dude who stole the idea developed the idea just turned down a $3 Billion offer to be bought!  I’m sure the kids will keep using it, that was probably a good call.  Kids never give up on an App, and move on to something else every 27 seconds…

The way blogging works is you have to beat the millions of other bloggers to market with your idea.  They then steal your idea and write it up as if it was their own brilliant idea.  So, I’m hear to share with you the next great HR/Talent Acquisition idea for the last 30 days of 2013!  Snapchat Video Resumes!  Please don’t tell HireVue or WePow, they have more money than me and will have no problem implementing this into their existing product offerings!   I checked and Snapchat is the only technology partner HireVue hasn’t signed a partnering agreement with!

Here how it works:

1. You’ve got 10 seconds, so you have to be able to articulate your entire worth to a company in 10 seconds.   For many of you this is about 7 seconds too long.

2. Push the circle on the bottom of the screen.

3. Look into camera and start talking or do whatever it is you’re going to do to show how great of employee you will be.

4. Select who you want to send it to.

5. Send.

6. Wait for Job Offers to coming flying in!

Before you laugh and say this is impossible, you know I found a company that is already doing it.  File this under “Recruiting Professional with Shortest Career Ever“:

Likeable Media, a social media marketing agency in New York, is also finding value in the photo sharing app — as a recruiting tool.

When applicants apply to the company — which hundreds do each month, says Brian Murray, Likeable’s director of talent and culture — Likeable’s automatic resume processor sends an email alerting the applicant his or her materials have been received. It also offers a chance to follow up with Murray in email, over Twitter, or as of four weeks ago, via Snapchat.

“When you’re applying for jobs a lot of the time, you feel like you’re sending something into the black hole of resumes,” he says.

“We’re always looking for ways to give applicants a way to be creative outside of the resume.”

For the past month, applicants have been sending Murray Snapchat messages showing off their creative sides. Likeable has received more than a dozen messages from prospective employees, and roughly a third of them have been brought in for interviews.

Brian Murray, call on line one, it’s SHRM, they are sending out a kill squad.  Let’s just say if your screening process of candidates has a Snapchat element to it, you should be shot!

The 3 Worst Holiday Client Gifts

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It’s that time of year when you start receiving holiday gifts from HR Vendors.  My own company even does it.  For the most part we send out a holiday card to the vast majority out our contacts, but those ‘paying’ clients or ‘Friends of the Company’ (former or future paying clients) we do something special.  Most companies go through the same kind of decision making process when determining what should you do for your clients.

Some companies really get creative when determining what to send their clients. My friends Kris Dunn and Shannon Russo, who run the RPO firm Kinetix, decided a few years back to give out books to their clients and friends of the company.  Not just any books, they really dug in and got creative around a book that thought would challenge how people where thinking.  They would put together a thank you note and send out the books.  It’s different, it’s eye-catching, it’s memorable.  I’ll say, though, Kinetix is not the norm.

My friend, Eric Winegardner, at Monster.com personally makes peanut brittle each holiday, packs it up for hundreds of clients and friends, and sends it out all over the country.  It isn’t easy. It’s very time consuming. He could easily shop it out and buy store bought stuff.  It shows that he cares.  It shows that he is thinking about you.  Whether you like peanut brittle or not, it becomes a personal gift from him to you.

The norm is boring, safe and sometimes laughable.  Let me give you examples of the worse corporate/client holiday gifts:

1. Pinup Calendar!  Okay, I have to bust on a company that I actually like a lot (their new Open Web tool is awesome!), Dice.com!  But, they send out a Pinup Calendar each year, and I’m not sure if its meant to be a joke, or if one of their executive’s spouses runs a calendar printing company and they are forced to send these out, but it doesn’t fit their brand at all!  “Hey, we’re a tech company, take this 1970 pinup calendar and put in the wall next to your 26 inch LCD screen with your Outlook running on it.”  My grandpa had a pinup calendar in his garage he would get from the gas station!  I’m not sure who makes the Dice.com calendar decision, but I would love to hear about it!

2. Pre-printed Holiday Cards!  You know the ones that say something like “Happy Holidays from the Gang at HRU!”.  You shove it in a pre-printed envelope with a pre-printed address label of your client that your admin ran off an excel mail merge.  It says ‘Classy’!  “We care so much about you as a client that we won’t even sign our name to the card!”  Really!? I don’t care if you’re sending out 1500 cards, sign your freaking name on the cards. It might take a couple of hours and your wrist will hurt, but you’ll live.  Your clients deserve your very least!

3. Company Logo Coffee Mug!  No one really wants your crappy logo coffee mug, unless you’re going to spend some real money and get something that is really nice.  No I take that back, we still don’t want your expensive logo crappy coffee mug!  Again, what this says to your client is: 1. You must drink coffee and 2. You must drink coffee in our crappy mug and think about us!  I don’t drink coffee. Send me Diet Mt. Dew with your logo on it and I’ll drink every last drop and sign your praises in a caffeinated baritone that would make angels blush!

So, what should you do to show your clients you really care about them and want to thank them for another year of doing business?  It doesn’t matter, big or small, but make it something personal to them, not to you.  If your first thought is: “what is something that is cheap that we can throw out logo on and send it out” — you’re doing it wrong! If your thinking what does this client (the individual I have a relationship with) really into, and what’s something I can send them to show them I was thinking of ‘them’ specifically when they open it — you’re doing it right!

BTW – for any HR Vendor reading this – I’m totally into Gin, Michigan State University and Sprinkles Cupcakes!  Have a great holiday season!

 

You Don’t Want To Know How The Sausage Is Made

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I was talking with a friend of mine recently who is an executive in operations for a large private company.  We catch up a few times a year and swap war stories. His latest had to do with some frustrating dealings he was having with his HR team.  Part of this executive’s role is to ensure that sales are made for this company.  These sales are the revenue that keeps this company in business and creates thousands of jobs.  From time to time, he has a sales professional that might do something that, let’s just say, is not quite by the book.

Let me give you an example of something that may or may not have happened:

Sales professional is competing against your biggest competition over a major multimillion dollar contract.  Your sales person has the inside track because they have a strong relationship with the potential clients main decision maker.  This main decision maker likes to party, and your sales person knows this.  Sales professional goes out and drops $3,700 at a strip club on the corporate credit card with said client.  Multimillion dollar contract is signed the next week.  On the expense report there is no other name or company listed, your client has a policy of accepting any type of gift or gratuity from vendors.

Finance alerts HR of said activity on corporate credit card, and HR continues to push the issue and wants your sales person fired over their actions.  Yes, policy was broken, more than one policy.  This was not normal behavior for your sales team.  You weren’t given a ‘heads-up’ this was about to happen (trip to strip club).  This was the largest contract anyone on your sales staff has ever gotten signed.

What do you do?

You can see how this has many issues.  There are definitely some concerns.  How do you rectify a $3700 strip club visit by one of your top sales pros, which looks like he went by himself, and ‘on the record’ won’t say that anyone went with him.  What if it gets public that is how your company is closing sales? Do you owe it to your client to let them know that their own people are breaking policy?

Here’s what my friend told me: “Tim, I like sausage. Do you like sausage? (I said I did — he continued) If you ever saw sausage being made, you wouldn’t want to eat it, it’s a disgusting process.”

He didn’t have to say anything after that.  I got it.  Sometimes in organizations we do things for the good of the organization that outwardly might not look good.  HR can realize reality, or they can hide behind policy.  Either way, we are going to have sausage makers in our organization.

 

 

 

 

 

 

12 Things Happy HR People Do Differently

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I always like to surround myself with happy, positive people – I have enough pragmatism for us all! – you should see the people I work with – it’s like one big happy convention everyday at work.  Which is great for pick-me-ups, not so great if you’re just having a bad day and need to punch someone!  It’s not say everyone is happy, every second, but I think when you search out happy people, for the most part – they are usually happy.  I going to list 12 things that Happy HR People do more than non-Happy HR People – see if you see yourself in any of these –

1. Express Gratitude – When I let someone know how truly thankful I am for what they do, or did, it makes me feel happy, and I’m sure it makes them feel happy.

2. Cultivate Optimism – I start everyday truly believing I can accomplish anything I set out to today.  Not in a naive way, but in a way where I don’t feel anyone is going to put up a roadblock in front of me – except myself.

3. Avoid over-thinking and Social comparisons – I know so many people that struggle with this one.  I’m truly one of those people who feel so happy and excited for others when they find success.  I always think that they finding success will have a positive impact to me finding success – so let’s just all be successful together! To many people think the opposite.

4. Practice Acts of Kindness – Just yesterday I almost let someone cut in front of me in traffic! Oh wait, that probably doesn’t meet this criteria!  So, I struggle with this – I like to think I’m a kind person, but I see so many people who are so much more kind than I am – I know I can do better!

5. Nurture Social Relationships – This is why I love HR!  We are put into a position within our organizations where this is/should be the majority of our job description.  We get to build relationships everyday, and we are getting paid to do it – isn’t that wonderful?!

6. Develop a Strategy for Coping – I’m a move forward person – this isn’t to say I’m going to forget about what just happened – I learn from it – but I move forward.  My organization needs me to do this – you take a step back on a Monday – it’s my job on Tuesday to take a step forward – not stand around and laminate about Monday. That’s how I cope.

7. Learn To Forgive – I think my wife would say this is by far my greatest strength – I Forgive – don’t hold grudges. It’s just not something I want to carry around – there is too much great stuff in my life not to forgive and move on.  Again, I don’t want to confuse forgiving someone vs. forgetting what someone did – I can move forward, but it just not might be as it was before – that life.  But I won’t be carrying around your issues anymore!

8. Increase Flow Experiences – Flow is a state in which it feels like time stands still.  Watching my sons play sports, listening to my son read aloud to me, laughing with my wife as we sleep in on a Sunday morning, hearing my sons laugh as they tickle each other.  In the end of life – you will never feel like you had too many of these experiences – you will definitely feel like you had to many “work” experiences.

9. Savor Life’s Joys – I love lying in bed, with the windows open and listening to it rain.  Sitting on a perfectly still, calm lake and seeing the ripples of the water.  Watching my sons concentrate when they are writing or doing art and seeing their tongue move around in their mouth, without them knowing they are doing it.  And Diet Mt. Dew – that’s pretty good to!

10. Commit to Your Goals – Have you talked to someone recently who set out to run a marathon or lose so much weight – and they did it!?  Talk about happy!  Committing to, and reaching your goals drives happiness beyond that which you can imagine.

11. Practice Spirituality –  I’m not a church goer, but I know there are forces in life bigger than myself.  Being able to understand we are just one small little piece of what’s really going on, helps put life into perspective.

12. Take Care of Your Body – It’s crucial to your well being – and I know most of us can do much better than we do – but don’t ever underestimate how important this is to the over scheme of your happiness.  Energy is such a critical part of maintaining long-term happiness, and picking yourself up when we hit rough patches.  It’s just that they keep making these stupid restaurants that prepare such wonderful food! 😉

(adapted from 12 Things Happy People Do Differently – by Jacob Soko)

 

 

To Haze or Not to Haze at Work

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If you follow sports, especially NFL football, you haven’t been able to get away from the nonstop coverage of the hazing issue that took place with the Miami Dolphins between two of their offensive lineman. Long story short, veteran offensive lineman, who is white, decides rookie offensive lineman, who is black, isn’t being man enough (whatever that means).  So, veteran begins hazing him to get him tougher by leaving racist voice mails, threatening the rookie’s family, trying to force him to pay for $30,000 dinners.  This Miami Dolphin veteran feels this is normal NFL rookie hazing behavior, which usually includes carrying a veteran’s luggage at away games, carrying shoulder pads off practice field, maybe buying some donuts for morning meetings, or picking up some pizzas for lunch.  The rookie he decided to haze was a Stanford graduate, with parents who are Harvard graduates. Where do you think this is going?

The question comes up constantly in workplaces, of which the NFL should be considered a workplace, shouldn’t ‘some’ hazing be allowed?  It’s easy for all of us to say “NO!”   It’s hard for us to know that in many, many instances our positive, not negative, workplace culture is built on many forms of hazing.  Phil Knight, the Godfather of Nike, wrote in his own autobiography, Just Do It, that his own sales reps, called ‘Ekins’ (Nike backwards), all got Nike swoosh tattoos on their calf when they were hired.  It wasn’t required, but if you wanted to ‘fit’ in, you got it.  Hazing at one of the largest, most successful companies in the world.

At my own company we tell new recruiters that they have to use their first commission check to buy everyone a round of drinks.  Knowing that this check will never cover the amount of what that tab will be.  (For the record – we just threaten this and don’t tell them the truth, but I always get the tab!) Hazing, all the same.

I’m sure, as you read this, that you are thinking of things that happen in your own company.  “We decorate peoples cubes for their birthdays” or “We make the new employee stand up in a meeting and share their most embarrassing moment” or “We don’t let the new employees know when it’s jean’s day”.  All harmless, all hazing.

Show it comes down to one small question: Should you allow hazing or not?

Or do you just call it something different like, cultural norms, team building, trust exercises, initiation, rite of passage, a test of loyalty, etc.?

I wonder how many of us admonish this veteran Miami Dolphin player (who for the record isn’t a choir boy) as a monster, while we turn a blind-eye to what is going on in our organizations.  What is happening in Miami, and I’m sure many sports franchises, fraternities/sororities, college locker rooms, etc., is very similar to what is happening in the hallways of your office building, on the floor of your manufacturing facility, sales bullpen and cube farm.

We allow hazing because it has become a societal norm.  “Well, I went through it, so should everyone else that comes after me.”  “Getting the tattoo is part of ‘who’ we are.”  “She’s ‘one’ of us, she gets it.”  This is what a NFL player was doing.  He was doing what he was taught to do by those before him.  By the culture he was working in.  No controls.  Just culture.  The funny thing about culture is that ‘it’ happens.  Whether we like it or not, our culture happens.