Category Archives: Communication

Being a Minority Can Cost You in your Career

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Surprise, Surprise, Surprise!

This just in from the very smart folks at NPR – being a minority might have a negative effect on your career! Really!?

Actually, NPR presents a social science study from the National Bureau of Economic Research that does a very good job explaining what we all already know – but want to easily push off as racism.  From the article:

Economists have long noted that multiple companies in an industry often congregate in an area — think of movie companies in Hollywood or investment bankers on Wall Street — and observed that these firms become more profitable. Indeed, this may be one reason why an up-and-coming tech company would want to locate in Silicon Valley, rather than in Tennessee, where costs are far cheaper.

But why do companies that congregate become more profitable? It has to do, Ananat says, with the fact that when a number of companies involved in similar work are concentrated in one area, they effectively create an ecosystem where ideas and refinements can spread easily from one company to the next, and increase productivity overall.

“It’s stuff in the ether — you know, these tips that get communicated,” Ananat says. “For any given job, it’s going to be specific to that job. That’s why they are so hard to identify and so valuable. We say, ‘Oh, you’re not doing that quite right. Do it just this way instead.’ “

What does all of this have to do with the racial wage gap? Much of this valuable information that gets transmitted and shared in the ecosystem happens in informal or social settings — over lunch, or a beer after work, or even at church on Sunday. Those social settings tend to be segregated, with whites tending to spend time with whites and blacks with blacks. (The next time you are in an office cafeteria, notice who sits next to whom at lunch.) In a world where ethnic groups cluster together, those in the minority are less likely to share and benefit from spillover effects in the ecosystem and are therefore less likely to learn early on about important company developments or technological innovations.

“People of the same race are much more likely to have conversations where they share ideas,” she says. “The fact is you just talk more about everything with people who you feel more comfortable with than with people you feel less comfortable with. And we know that one of the big predictors of who you feel comfortable with is whether you are of the same ethnicity.”

Ananat explains the findings with a hypothetical example: “Say there are 1,000 black engineers in Silicon Valley, compared to 20 in Topeka, and there are 10,000 total engineers in Silicon Valley, compared to 500 in Topeka. Then blacks make up 10 percent of engineers in Silicon Valley, compared to 4 percent in Topeka.”

“A black engineer in Silicon Valley has 980 more black engineers to get spillovers from than does a black engineer in Topeka,” she writes in an email. “Meanwhile, a white engineer in Silicon Valley has 8,500 more white engineers to benefit from than a white engineer in Topeka. Thus, while both white and black engineers’ wages will be higher in Silicon Valley than in Topeka, the white engineer’s wages will increase more than the black engineer’s do — in effect, the white engineer is living in a much bigger city (of engineers) than the black engineer is, if only people within one’s own race matter for urban spillovers.”

How do companies take advantage of this knowledge?  The study went on to explain that certain individuals in companies cross the racial divide (they call them ‘code-switchers’).  Companies who want to ensure all employees are sharing information will engage these code-switchers, and actually work to recruit more code-switchers, as they will work as links between both bodies and knowledge, almost acting like a bridge to the knowledge and to the relationships where the knowledge is coming from.  The companies with more, and more active, code-switchers can gain the most from their complete body of knowledge that all of their employees have.   Using code-switchers as mentors, especially with your minority employees, is also a great way to ensure the knowledge is being shared between the groups.

I love how social science takes the emotion out of a topic like this and looks at the reality of why this is happening.   HR wants to plan events so we all get to know each others cultures better, etc. When in reality, science will show us differences will continue regardless, focus on finding ways to gain the value from all of those differences by finding ways to ensure sharing of everyone’s knowledge is being done.

 

 

3 Keys To Get ALong Better With Your Boss

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There was a recent study conducted on how to make your marriage better.  I’m not saying you’re married to your boss, but in many cases you’re spending more awake hours with your boss, and co-workers, than you do with your spouse!  The number one key is of course Communication!  It’s always communication.  Have a crappy relationship with anyone and everyone will tell you — ‘oh, you just need to communicate more!’  Well, you know what?  More, or more effective, communication, might not be the key!  I know guys are happy to hear this!

From Time.com:

“Not surprisingly, those who reported communicating more effectively showed the highest satisfaction with their relationships. But the next two factors — which were also the only other ones with strong links to couple happiness — were knowledge of partner (which included everything from knowing their pizza-topping preferences to their hopes and dreams) and life skills (being able to hold a job, manage money, etc.).

Couples counselors, however, rarely address these two areas, as the focus on strengthening relationships has been on improving communication to reduce destructive behavior and to build support and comfort for each other. “For the last 25 years,” says Tom Bradbury, a veteran couples researcher at the University of California, Los Angeles, “the prevailing attitude has been that relationships need to meet our emotional needs.” To be successful, however, he’s also found that relationships need to function in more practical, and perhaps mundane ways as well.”

Ok, so you still have to communicate, but that isn’t the only thing you have to do!
Here are 3 Keys To Getting Along Better With Your Boss:
1. Be a Better Performer!  If you and your boss don’t along it’s probably because she is constantly riding your butt over your low/poor performance.  Get better and things will improve!
2. Find out what’s important to them.  In any relationship a major key to making that relationship positive is it’s a two-way street.  We all expect our bosses to know everything about us, but we rarely work to find out stuff about them.  Your boss isn’t some untouchable God like figure or celebrity. They’re just a normal person with the same normal issues you have.  Those people who make that connection have stronger relationships with their bosses.
3. Reduce Stress In Your Work Environment.  This isn’t you, but some people actually create more stress in their work place for the simple fact that they feel more important if they’re involved in a stressful situation.  Your boss knows who you are.  She doesn’t like you because of it.  If you’re constantly in the middle of crap in your work, you’re part of the problem.  Some of your coworkers are never in the middle of it — your boss likes them better!
Let’s face it, sometimes you’ll have an idiot for a boss and there will be nothing you can do to make that relationship rewarding.  But far more people claim this is the case, than is reality. For most of us, if we want a positive relationship with our boss it can be had with a little work.

The Diversity of Productivity

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It’s widely held in the HR field that the most productive organizations are the most ‘diverse’.  The problem is that concept is misinterpreted by most HR Pros and executives.  Most still believe that concept pertains to the ethnic diversity of your team (the color of the faces you hire).  It might be the greatest fallacy in the HR industry today!   In actuality, Productivity has zero correlation with team ethnic diversity.  So, what kind of diversity does make us more productive?

From Fast Company:

“A growing body of research shows that diversity–in gender, thinking styles, and intro- and extroversion–is needed for teams to be their most productive.

Writing at 99u, Christian Jarrett, the psychologist-turned-writer behind the British Psychological Society’s superlative Research Digest blog“

You need 3 types of Diversity to get the most productivity out of your teams:

1. Gender

2. Thinking Style

3. Behavioral Style

None of those have anything to do with the color of your skin.

Let me breakdown the three types of diversity and why I think they have such impact to productivity:

Gender: To me this is good old nature at its best!  Boys want to impress girls, girls want to look good in front of boys — for the most part. Sometimes boys want to look good in front of other boys.  I get that, I’m that old.  The other thing with gender that I’ve learned from being married 20+ years, is that women and men sometimes think differently. Sometimes…which in itself will lead your team down a path in a number of ways, with a number options if you have a good gender mix.  Gender diversity on teams in relation to productivity might have the greatest impact to positive productivity over anything else we can do.

Thinking Style: Whereas Gender is probably underutilized by HR Pros to help productivity, Thinking Styles might be the one we most rely on when thinking about non-ethnic diversity!  “It’s Diversity of thought!” is the most over utilized statement in diversity.  Primarily because so few of us actually use real scientific tools to measure what someone’s thinking style is. “Oh, Tim’s old and a republican so he must think one way, and Mary is young and democrat so she thinks this opposite!”  Is potentially so wrong, yet how most organization determine ‘Diversity of Thought’.

Behavioral Style:  Having both introverted and extroverted individuals on a team is huge.  Too many people like me on a team and no one gets a word in edge-wise.  Too many introverted folks and either nothing happens, or the one extroverted person controls the entire process.  All can be very bad.  Getting your introverts in an environment where they are comfortable to share their knowledge is key to your organizations performance.

This is not a message that is being shared to your executives at most organizations.  They are still very ‘black and white’ in their thoughts on diversity.  While ethnic diversity can make great additions to your workplace culture, don’t mistake it for having positive impact to your productivity.  There isn’t any science that proves this, yet.

To Succeed You Must First…

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FAIL!

87% of people polled could finish this statement.  Are you surprised?  It’s jammed down our throat constantly, but I’m not sure why.  I have friends who make their entire living going around the country speaking to people about how great it is to fail!  They know that people love to hear this because so many of us fail often.

Why is it people think you must first fail, in order to succeed?

The actual Proverb is this:

“In order to Succeed, you must first being willing to Fail.”

Can I call Bullshit on this?

Oh, I just did.

Why do you have to fail first?  Can’t you just go out and freaking succeed!?  I mean hit one out of the park on the first pitch. I don’t need to strike out. Sure it might happen, but why should I tell myself that first I need to strike out before I hit a home run?  Do you think MLB players go up to bat with that mentality? “Ok, let’s get his strike out, out of the way so I can go hit a home run later.” No, they don’t!

This one statement gets jammed down our throats in business more than any single other piece of garbage advice I’ve ever heard.  I think people like this statement on posters in their office, or on their coffee mug, because it gives them an excuse for failing. “Well, you’ve got to fail first, before you can succeed…” (tips up coffee cup to mouth as coffee drips onto the front of his white shirt)

Then it gets dragged into all kinds of other crappy advice statements:

– “All my failures equal success!”

-“I haven’t failed enough to succeed!”

– “Success is just a failure away!”

– “Success always starts with failure!”

– “The secret to Success is failure!”

You want to know the real secret!?  Statistically speaking, the more you fail, the more likely you are to fail again!  Let that one run through your failed brain pattern for a second.

It’s like those parents who have four girls and the Dad goes “well #5 will surely be a boy!”  No it won’t, you and your wife are predisposition through genetics to have girls, moron — but please enjoy your fifth girl!

If you fail often, you will probably keep failing.  That’s why you shouldn’t hire people who show a pattern of failing.  They aren’t learning how to be successful, they are learning how to fail!  Stop reading your Stuart Smalley Daily Affirmations and wake up!  Those who tend to fail, tend to continue to fail.  But those who fail will tend to buy into the lame malarkey about how failing will lead them to success. Why? Because they are failures.

Happy Monday!  And remember “To Succeed, you must first Succeed!”

Opportunity, Looks A Lot Like Work

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In a world where everyone is completely insane over our celebrity culture – I can buy into this message from Chris Kutcher at the Teen Choice Awards:

Great message for the pre-teens who were probably watching this live – but also for the millions who now watching on YouTube.  As a father, I find it hard every day to find great message and role models for my sons.  I’m not saying I want my kids to look up to Ashton Kutcher, but hearing him say that it’s cool to be smart, that its cool to work, well, I can buy into that.

Last week I wrote a post on the only 3 career paths that are available for new graduates are: College, Military or Prison.  I forgot two:

1. The Lotto (Which is really the last great American Dream! And yes, I do consider ‘Lotto’ a career path! Just look at how many people play it hoping to make it their career!)

2. Work

What I mean by ‘Work’ is actually working one of those ‘crappy’ jobs that politicians and the media keep putting down as not ‘real’ jobs.  Those ‘crappy’ jobs (sales, service, etc.) are actually real jobs — if you make them real jobs.  Yeah, you won’t make much, but like Kanye said “He got ambition baby look in his eyes. This week he mopping floors, next week it’s the fries.”  Those crappy jobs, worked by someone with passion and dedication, can turn into something really good.  Maybe not in 1 year or even two years, but eventually they do.   I’ve worked and had a W2 job since the day I turned 16.  I’m not the smartest, I’m not the sexiest, but I go to work — everyday.

Top HR Lies

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In the never ending quest to beat a blog series to death, let’s hope this is my last installment of “Top Lies” (Top Candidate Lies, Top Recruiter Lies).

At this point I’ve completely pissed off ‘candidates’, made some fun of Recruiters, so now it’s time to really have some fun with the easiest target of all  — HR!  For the most part my peers in HR have fairly thick skin.  HR is actually use to being made the joke in the professional world.  The only profession that gets made fun of worse is probably lawyers!  I could do an entire post on why HR lacks respect, but that has been done a thousand times and in reality having respect in HR isn’t a professional dilemma, it’s a personal one!  If you’re in HR and don’t have respect in your organization, don’t blame the HR profession, you need to look in the mirror!

All that being said, HR might be the king of the liars in your organization!  Let’s break down a few of Top HR Lies:

– “In HR we are here for ‘our’ Employees!”  — HR is not an employee advocate.  HR supports the organization’s leadership and mission.  BTW – many HR Pros don’t even get this concept! When push comes to shove, HR will always support that way leadership wants to go, not the way employees want to go.

– “You can tell HR, we are always confidential!” — No we’re not! HR has an obligation to look out for the best interest of the organization, not you.  If you tell HR something ‘confidentially’, there is a very good chance that information will be shared with others in the organization.  The reality.  HR has to mitigate the risk of the organization.  Your craziness has risk to it.

– “We had no idea layoffs were coming…” —  Sorry, but we did.  But we just can’t tell you that and create panic throughout the organization.  So, we lie. It sucks, but there isn’t any other way.

– “No, you can’t change your health benefits until next Open Enrollment, it’s the law!”  — Yeah, that’s kind of a lie as well!  There are laws governing when we ‘have’ to allow you to change your benefits (marriage, child being born, divorce, etc.), but HR can decide to change the plan rules and allow you to change if we wanted. But, that becomes a logistical nightmare!  Even with keeping our plan rules intact, we can still get around it.  Let’s say you are a young employee and chose the crappy low-cost catastrophic major medical plan that basically covers nothing, but you’re young and nothing will ever happen to you. Then, something does happen to you.  You come to HR. HR says, “We told you so! Sorry, you have to wait until next Open Enrollment, have fun with that cancer!”  HR could actually fire you on a Friday, hire you back on Monday and have you sign up for the ‘new’ insurance.  Based on your plan there could be some audit risk based on IRS code, section 125 – so check it out before you go do this. But, it’s not like you’re doing this all the time – this is maybe once a year for a desperate situation – I’ll take that risk (and have) to help my employee in this situation!

– “We fire people!”  — HR has never fired anyone, ever.  Managers of of employees fire people.  HR just supports that decision, and frequently influences a manager to make that decision, but we don’t pull the trigger.  Managers blame HR — “HR is telling me I have to do this”, but that’s a lie as well.  HR advises of the consequences if certain actions aren’t taken. Ultimately, leaders make the final decision on what is actually going to happen.

– “Top performers get rewarded!” — Actually, in most organizations even average performers get rewarded….and low performers.  We have a compensation plan and don’t want to leave anyone out. So, you can be great and get a 3% raise. Your cube mate could be a slug and get a 1% raise.  How does that feel?

–  “We treat everyone equally!” — The reality is we treat certain employees better and give them more leeway to screw up, because they are more valuable to the organization.  Not all employees are create equal.  That was just something that sounded good on the poster for the break room.   Some employees are actually substantially more valuable to the organization than you are.  We treat them differently.

– “We value diversity and inclusion!” — We actually really don’t give a crap about this.  It gets shoved down our throats, legally, organizationally, etc. What we really care about is filling positions with solid talent.  But leadership makes me provide a report that counts the color of faces, so now we have to care.  So we care about the number of faces, not the true sense of diversity.  Don’t hate the players, hate the game.

Alright HR Pros – What Lies Did I Forget?

 

 

Most Embarrassing Termination Ever

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You probably saw this when it hit the interwebs on Sunday and blew up yesterday, but if you didn’t, AOL’s CEO, Tim Armstrong, fired an employee while on a conference call with 1000 AOL employees!  Here’s the actual verbiage from Slate:

“It was supposed to be a conference call to rally the troops ahead of what would undoubtedly be hard times. And at first it sounded that way. But then at one point Armstrong can be heard saying (minute two of the recording), “Abel, put that camera down, now.” And then: “Abel, you’re fired. Out.” A few seconds later, he went on as if nothing had happened. The victim? Patch creative director Abel Lenz. Business Insider notes that if Armstrong fired Lenz for taking photographs it was an odd reason. Lenz always took photographs of meetings to then post in the company’s internal site.” 

And we wonder why American CEOs get a bad rap…

I’ve been a part of some pretty ugly terminations in my day.  Terminations when the CEO, or another senior executive, comes to you and says “Tim, go let go of ‘so-and-so'”.  My response is always, “Sure! What for?”  I say ‘Sure!’ first to make sure I’m on their page.  I need the ‘what for’ because I need to put it on the form. In HR we always have a form, for that executive to sign-off on.  In the business we call that ‘CYA’, technically.   If the superior I was speaking to was hot, I would usually get this response, “Because I said so”.  I would then quickly type termination reason: “Because I said so” on the form and ask them to sign it.  This usually got to the real reason, as I’ve yet to run into a senior executive willing to sign the form with the reason being “Because I said so.”

To Abel’s credit, he responded with “No Comment” on Twitter from a bar soon after being fired with a picture of the bar.  G*d, I love social media!  This might be the most public firing I’ve ever heard of in a corporate setting!  Clearly, we don’t know the behind the scenes information.  Did Tim tell Abel not to take pics beforehand, and Abel decided to do it anyway?  Did Abel sleep with Tim’s wife the night before, and Tim just got a text from the misses?  Did Tim just hate Abel and actually planned to do this all along?  I doubt those facts will ever some out.

I would pay to be a part of the HR weekly meetings at AOL this week!  HR is vilified about 99% of the time by executives, the 1% when we are their needed ‘partner’ just happened at AOL.  The CEO had a major brain fart, and now needs to know how HR will get his ass out of this mess.

So, I’ll ask you HR Pros!  What would you do in this scenario?

 

 

How To Get An Entry Level Job, Part II

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The most read post at the Tim Sackett Project is: How To Get An Entry Level Job.   Check it out, if you haven’t already. It’s my advice to a new college grad about how to get that first job. That grad is Christina Hart, and I wanted to do a follow up to the original post to see if my advice worked, or if it’s just B.S. like the rest of the stuff I write!  Here are the questions I asked Christina and her responses, unedited:

(Tim) What worked in your job search in finding your first entry level job after graduating?

(Christina) “When we spoke a little over a year ago, I was just in the process of picking up and moving to New York City. Before that point, I had been applying for full-time jobs while working a few part-time jobs in my hometown in Michigan. I knew that NYC was my desired location, so I made a commitment to move and give it a try. It was a struggle to get interviews before that point, because many companies were looking for individuals who were already in the NY area, and could come in at little more than a moment’s notice. For me specifically, moving to NYC made all of the difference. Within 24 hours of being in the city I had a job, and it’s highly unlikely that I would be where I am without having taken that step first. My first job in the city was temping as an administrative assistant, which lasted about 2 months, and from there I was offered a great full-time position at that same company.

The temping agency route is something I never really considered, a somewhat atypical path for most graduates to think about. That being said, it got me in the door and from there it gave me an opportunity to prove my worth. I networked within the company, which led to a career sponsor, and my current role.

At the end of the day, the thing that worked for me was taking that giant risk and moving across the country to the city I wanted to be in – even without having a job first. I think for graduates who have that same mindset with being in a certain geographical region, the best thing really is to just go, and once you’re there, network like crazy.”

(Tim) What didn’t work?

(Christina) “I tried a lot of different things when I was looking for my first entry-level role. Some of which, seems silly looking back. I remember seeing a lot of students who were doing social marketing campaigns for themselves on twitter or starting websites dedicated to hire so and so dot com. I had one of those websites. I was on just about every website at the time to create my personal brand. I had an about.me, a website, twitter, facebook, blog, and personal QR code – and most of it was redundant. While it’s still incredibly important to be cognizant of your online presence, quantity does not equal quality. I was hyperaware of every social platform and making sure that I was on each and every one. I don’t think that’s necessary, nor helpful in your search. I think you need to be very aware of what you want your social brand to reflect, but at the end of the day the company is not going to care whether you have 3 or 10 sites dedicated to such. Most of them are gimmicky anyways, and that’s often not what’s going to get you ahead. My advice to myself looking back, focus on understanding a few platforms really well and showcase that, instead of spreading yourself over every trend at the moment (like those hireme websites).

Continuing on the topic of social, I did a ton of online networking while looking for my first job. I participated in a ton of twitter chats, reached out to lots of people on LinkedIn, and applied online to every job imaginable. Looking back, I’d tell myself to get off the computer and get to every in-person networking event I could. I relied on social too much. I think it’s pretty typical of students now to rely on those indirect forms of communication (that’s how we communicate, right?) – but business and relationships still need to be nurtured in person. Go to networking events just to talk; talk to anyone you can. Don’t always greet that person with your pitch, instead try to form an authentic connection and from there people are more willing to help.”

(Tim) What advice would you now give someone graduating and looking for their first job?

(Christina) “Intern. Take a volunteer or part-time internship in the area or field you want to work in. You’re going to need it.

Customize your resume for each job/company. It should be tailored based on the job description and should include key words relevant to that industry. If you don’t know what those key words are, do a quick Google search and chances are you’ll learn pretty quickly. If the position says it’s looking for someone who knows Radian6 or CSS or WordPress – make sure those words are on your resume.

Speaking of platforms and programs, if the job or industry you want to be in requires knowledge or expertise in those areas – learn them. Take a class. Teach yourself. Make yourself an expert.

Get offline. LinkedIn is still my most successful and important networking tool, but turning those relationships into real life ones was the most important thing I could do. Go to large networking events or meet people for coffee. It doesn’t matter what size, as long as you’re talking. Show your value, so that people will remember you when they hear of a job. Make sure you’re the person they remember.

Nurture those relationships. Check back in every so often. A relationship is two ways; make sure you’re not just taking.

If you want to work in a specific industry or at a specific company reach out to people in those areas and get to know that industry. Use LinkedIn to ask people to share their expertise. Use informational interviews to find out what it takes to succeed, and what skills you need to have. Don’t be afraid to be concise in what you want. Tell them you want to work in X and ask them how to get there.

Everyone has to start somewhere – if you want to work at a company or in a certain industry bad enough, take whatever job will get you in. I know we all want to be running the company from the get go, we want the prestige, but you’re only going to get there if you get in first. Be the low man on the totem pole and use the opportunity to learn from those above you. If you work hard you will go far, no matter where you start. Humbleness, and a strong work ethic, will show through.

Find a career sponsor, and a few mentors. Know the difference between the two.”

(Tim) What was the hardest part of your job search?

(Christina) “Realizing the skills gap exists, and also that I didn’t want any of the jobs that were typically associated with my degree. I was applying for jobs and industries with which I had no expertise. I expected people to see what a great candidate and person I was, without the credentials to back it. We all assume a liberal arts education from a good school will get us a job, in reality; technical training and internships are imperative.

I’m introverted in nature, so learning to utilize my strengths to my advantage was a struggle. Working a room a large networking event was difficult. Learning to define what makes me the best candidate and how to describe my qualities took time.”

 

4 Big WOW items I got from Christina’s Experience —

1. Commit!  If you want a certain job, certain industry, certain location, certain company – y0u have to commit 100% and go after it.

2. Get in anyway possible.  Christina took a temp job into the industry and location she wanted.  People shit all over the idea of temp work, but the reality is, most companies frequently hire on temporary workers who are awesome into full-time roles.  It’s hard to find great talent, when a ‘temp’ proves themselves as ‘great’ talent, rarely do they get let go!

3. Get Experience.  I have so many HR friends who hate that I say this, but you need to do an unpaid internship if you can’t get a paid one!  For the betterment of your job prospects you have to get some experience.  Many times that experience will come in the form of an unpaid, volunteer professional type of a position.  It is the reality of many companies today that they can’t afford to have paid interns, but would love to have interns.  Go offer yourself up for free.

4. Have Lunch!  You have to network with ‘real’ people, live, face-to-face.  Social has a part in this — initial networking, follow up, etc. But nothing replaces the good old sit down and talk one on one type of networking.  It takes time, but it’s the best way to spend your time.  People can ignore you on social media, they have a very hard time ignoring you when you’re sitting across from them!

The Best Thing HR Can Ever Do For Employees

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By random circumstance I’ve had three of the most boring HRish types of conversations in the past month about 401K!  Can you imagine me talking about 401K?  It’s so, well, it just regular old HR talk!  One conversation was with our banking partner (Shoutout to PNC, 33 year business relationship with them and I value that greatly!), two others with trench HR peers, but all three conversations were about the exact same thing — Auto Enrolling employees into 401K.

This is actually a really polarizing topic in HR, I’ve found!  It comes down to two schools of thought:

1. HR Pros who believe auto enrolling is helping their employees

2. HR Pros who believe they are infringing on the privacy of their employees by auto enrolling their employees

I’m in camp #1!  In fact, I’ll go on record in saying that auto enrolling your employees into 401K is the single greatest gift you can give to your employees over their career with your company.  Bam!  I said it.

Let me give you a few facts about employees:

1. The majority of your employees that are under 30 have no idea they should be saving for retirement – when it’s the most important time to do so.

2. The majority of your employees at any age – don’t save enough for retirement.

3. The majority of your employees think a magical fairy will come along at age 65 and pay for them to live the next 25-30 years.

These are all actually true!

Most people don’t think about retirement and the amount of money it will take to retire until they get to be around 50.  At that point, it’s too late and they are then on a path to be a senior citizen greeter at Walmart.  HR can change all of this.  HR can ensure that when your employees get to be around retirement age, at least they might have some hope of sitting around enjoying not working!  It’s easy. It’s called Auto Enroll – check it out.

If it’s so good why aren’t all companies doing this?

It’s America, right?  We hate being forced to do anything.  What!? You mean your going to force me to sign up for 401K and save for my future! How dare you!  This isn’t Russia!

Want to take 401K Auto Enrollment one great step further!?  Auto Enroll your employees and have 3% taken out of their pay automatically as well.  Just auto enrolling really does nothing but making it easy for people to start saving, but you can actually auto enroll and start them out with an automatic deduction of your choosing. The employee at anytime can choose not to participate and stop the deduction, but very, very few ever will!

Can you imagine the difference you could make in your employees life by forcing helping them start saving for retirement?  For many of your employees, it would be the best thing HR ever did for them, period.

HR You’re the GM of your Company!

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I’m a huge baseball fan – specifically a Detroit Tiger fan – and I was reminded last week by the Tigers how important talent is to your organization and how HR could be at the center of it all.  In professional sports, like Major League Baseball, they call the main person in charge a General Manager (GM).  He’s the person behind the scenes (kind of like HR) making deals to keep their club competitive during the season or looking into the future.  It’s a very strategic role.  While they are not managing or coaching players on a daily basis, or playing the game – ultimately they are making decisions that have huge impact to the team you watch play the game.  Doesn’t that sound like a role you would love to have in HR?

The Tigers made some major moves last week to a team that is already one of the best in the majors.  Why would a GM do such a thing?  It would be like you going into your sales department, who is having record breaking sales, and moving on of your top sales people out and bring in someone new.  Doesn’t seem like it makes sense – if it’s not broke, why break it! The Tigers were facing a couple of things – 1. the pending suspension of their starting shortstop; 2. the need to bolster their pitching staff for a run at the world series.  They also have some long term needs – an aging short stop, so they need someone for the future.  I know, I know – boring sports stuff – but it shows how HR should be thinking in a similar matter.  How do we keep our organization running smoothly, and how do we make it better in the future – those two things don’t necessarily go together.

It’s HR’s job to figure all of this out.  It’s actually easier as an HR Pro to come into a broken company.  At that point you know what has to be done, and you start doing it.  If you come into a great company the question is how do you make it better, and potentially any change you make might make it worse.  Harder yet, is how do you make that organization better, when it’s already doing great?  Your the GM what do you do?  Sit on your hands and ride out the run?  Look to the future and start getting the next generation ready?  It’s the heart of people strategy and the single coolest thing we get to do in HR!

The Tigers are one of the top teams in the MLB for a simple reason – they have one of the best GM’s, Dave Dombrowski.  He constantly is looking for ways to make his team better, but also not mortgaging the future away be giving away their developing talent. It’s a difficult balance.  It’s the same in your role in HR.  Your organization needs you to find ways to make them better right now, and keep them great in the future – sometimes that means making unpopular changes.  Sometimes that means you’ll be helping influence your leaders to make courageous decisions.  Decisions you not only have to support, but champion.  A good GM helps the fans of their organization see the bigger picture – half marketing person, half prophet. HR needs to do the same.  Our employees look to leadership and HR during major decisions and changes to see the reactions.  They analyze every word, every facial expression and read into everything. Great GM’s/HR Pros know how to paint a bright future and a realistic positive outlook presence.  Are you ready to be the GM of your organization?