Quiet quitting is all the rage, and I’m here for all of it! Keep quietly quitting. Quietly quit more, faster, better! I hope it works out just like you hope it will!
Have a great super relaxing weekend, you quiet quitters!
President Biden this week announced some college loan forgiveness for certain individuals holding federal student loans. There are a bunch of details, but I’m not going to get into those here. You can read about them on a thousand different sites in detail. I want to talk about whether forgiving student loans is something we agree with or don’t agree with.
There seem to be two camps. On one side, most holding current student loan debt, but not all, think this is a great thing. Those who have this burden now have less and can move on with their careers and build their lives with a little less burden.
On the other side, you have folks who went to college, incurred debt, went to work, and paid that debt off. The government didn’t help them, but that was what they signed up for, and they made it work. They might have had this debt decades ago when attending college was much less expensive, or maybe they went got only a few years ago but worked like crazy to ensure they paid it off.
The fact is, student loan debt for all those who have it can be crushing. The reason most people decide to take on that burden is that they believe getting that college education will lead them down a path to a better life. The ROI on a university education is still pretty good in the U.S.
I’m in both camps.
I went to university and had parents who couldn’t help me. I left with student loan debt, and my wife and I worked very hard to pay off that debt. We laugh about how we would come home to our first apartment and go sit in the bedroom because we had no furniture but a bed. We couldn’t afford furniture because my monthly loan payment took up our extra money.
Yeah, yeah, and I forgot to tell you I walked uphill, both ways, to work…cry me a river, right?
When I started in HR, we never spoke about the burden of student debt for those we hired. It wasn’t as big a portion of the monthly expenses of new grads, so while they had the debt, they could still handle it. Now, it’s a major topic of conversation when HR talks about talent attraction and retention. It’s a major topic of conversation when we talk about benefits and incentives. The amount of student debt has become outrageous.
This question of forgiving student debt is very difficult.
There’s a piece of this that is about individual accountability. I took as few loans as I could while I was in college because I knew I had to pay them back. I worked multiple jobs all year while going to school. I chose a school that was inexpensive because I knew I had to pay for it. I didn’t go on Spring Breaks. I had a beater of a car. I bartered meals for services I could do. I was accountable for the debt I took on.
As a person who hires people now, I frequently will ask new college grads how they paid for their education. What part did you pay for through work? What part did you have to borrow? What part did your family cover? What about scholarships? The effort you put into paying for your burden speaks a lot about how you will be as an employee. I’m not saying that if you are fortunate to have parents who were able to help you pay for school, you can’t be great. You can. I rarely meet someone who worked their way through school on their own and doesn’t have a great work ethic.
What does this have to do with student loan forgiveness?
There’s no difference in having someone pay your debt if it’s not you paying for your debt. It’s not teaching you to value the commitment you made. You committed to a loan that had to be paid back. Mom paid it off. Your company paid it off. The government paid it off. You got from under your debt through no work of your own. You will be more likely, moving forward, to take on debt believing somehow, in the future, someone else will bail you out.
The problem with the thinking above is it’s still really f*cking hard to start life out in a hole, and too many people in our society are starting out in a hole. Some were hard-working enough to make it out of one hole and get into college, only to find themselves in the next hole. And often, that hole is just too deep to escape from.
I believe every single kid in our country who puts in the work in school should have access to a great college education, and that education should not bankrupt their future. At the same time, I’m not sure just giving them a get-out-of-college debt Monopoly card is the answer. Our country has a crisis when it comes to federal, state, and local government hiring. What if students could do some kind of government job corps that gave them a fair salary and experience, and for that, each year, they had a portion of their student debt forgiven? Or come up with some other sort of plan that taught with any debt you purposely decide to take on, there is accountability to pay it back.
These are your tax dollars.
Let’s face it our government is historically bad at spending our tax dollars. If you were to go out and ask the US population, do you want your “personal” tax dollars spent on paying off someone else’s student loan, you would be lucky to get a 50/50 split. Going to college and incurring college debt is still a privilege in our world.
What about paying off the car loan a single mom has that she had to take on so she could go to work to pay her rent and put food on the table for her kid? Should we pay that off as well? It’s a slippery slope when we start paying off individual obligations people make. Great, you want to be an Artic Beetle History major, and now you can’t find a job. That’s okay. Let us pay off that awful decision you made with my hard-earned tax dollars.
The real solution isn’t paying off student debt. It’s a political stunt!
The real solution is taxing colleges and universities that have become empire builders under their tax-exempt status. We, the U.S. population, allow higher ed to continue to build world-class structures and increase prices to the point that is ridiculous. Dorm rooms have become five-star hotels, okay, 3-star, but definitely Courtyard by Marriott level accommodations! My dorm room was more akin to a prison cell.
Why has this happened?
Universities are in the business of keeping kids in college as long as possible. The longer you stay, the more tuition and fees they will get. No longer can a normal kid make it out in four years. God forbid you to change majors and move schools. You will definitely be on the five to six-year plan. Higher education in the U.S. has become the biggest racket outside of health insurance in the entire country!
The crazy part about this is it seems like no one in politics is talking about this fact. We care that it costs too much, but we never do anything to make higher ed run like a real business.
Student loan forgiveness isn’t about helping students. It’s about votes. If we really wanted to help students, the government would go after our “non-profit” colleges and universities and create a system where all students could go and afford a proper education for a respectable cost. Like Taylor Swift wrote, paying $10K in student loan forgiveness is like putting a bandaid on a bullet hole. We aren’t solving the problem, and we are partially addressing a symptom and then acting like we cured cancer. In the long run, my fear is this behavior just will make the problem worse.
I was listening to some of my recruiters talk to candidates the other day. I like to do that from time to time. You learn a lot about your team, your jobs, your hiring managers, and your engagement levels.
One of the things I overheard was something like, “I’m going to tell you about the benefits that “MY” company offers.” There was another conversation where someone used “our,” “I’m going to tell you about the benefits that “OUR” company offers”.
It seems like a small difference, right? Both are positive, for sure.
I will tell you, as a leader, “my company” brings me to tears. The one thing I consistently hear from senior executives is, “I can get my team to care about this company the same way I do”. It’s a very common issue that comes up all the time. How do we get employees to take ownership when they don’t have ‘real’ ownership?
It’s a cop-out and too easy to say, “oh, just give them some real ownership”! Having an employee-owned company isn’t simple or easy. It’s very complex.
Using “My company” says to me that this employee is 100% in. Onboard. Wearing the logo! Reppin the gear! It’s not that saying “our company” doesn’t say that, but “my company” definitely says that!
It’s similar to when you hire a new employee from a competitor, and it takes some time to get them away from “we” vs. “them” vs. “you guys,” etc. “So, I know ‘you guys’ do it this way….” Oh, you mean “us guys,” right!? You’re now on the team. You’re not a ‘them.’ You are a ‘we’!
Sometimes some of the biggest changes we make to culture are simple changes in our own language and what those changes end up meaning to all those stakeholders in an organization.
In 1942 Viktor Frankl, a prominent Jewish psychiatrist, was taken to a Nazi concentration camp with his wife and parents. Three years later, when his camp was liberated, his pregnant wife and parents had already been killed by the Nazis. He survived and, in 1946, went on to write the book “Man’s Search For Meaning. “ In this great book, Frankl writes:
“It is the very pursuit of happiness that thwarts happiness.”
What Frankl knew was that you can’t make happiness out of something outside yourself. Riding the Waverunner doesn’t make you happy. You decide to be happy while doing that activity, but you could as easily decide to be angry or sad while doing this activity (although Daniel Tosh would disagree!). Frankl also wrote in Man’s Search for Meaning, “Everything can be taken from a man but one thing, the last of the human freedoms — to choose one’s attitude in any given set of circumstances, to choose one’s own way.”
I get asked frequently by HR Pros about how they can make their employees or workplace happier. I want to tell them about Frankl’s research and what he learned in the concentration camps. I want to tell them that you can’t make your employees happy. They have to decide they want to be happy first. But I don’t. People don’t want to hear the truth.
Coming up with ‘things’ isn’t going to make your employees happy. You might provide free lunch, which some will really like, but it also might make someone struggling with their weight very depressed. You might give extra time off, and most of your employees will love it, but those who define themselves by their work will find this a burden.
Ultimately, I think people tend to swing a certain way on the emotional scale. Some are usually happier than others. Some relish in being angry or depressed. It’s their comfort zone. They don’t know how to be any other way. Instead of working to ‘make’ people happy, spend your time selecting happy people to come work for you.
In the middle of a concentration camp, the most horrific experience imaginable, Frankl witnessed people who made the decision to be happy. Maybe they were happy to have one more day on earth. Maybe they were happy because, like Frankl, they discovered that the Nazis could take everything from them except their mind.
Provide the best work environment that you can. Continue to try and make it better with the resources you have. Give meaning to work and the things you do. Every organization has this, no matter what you do at your company. Don’t pursue happiness. It’s a fleeting emotion that is impossible to maintain. Pursue being the best organization you can be. It doesn’t mean you have to be someone you’re not. Just be ‘you’ and find others who like ‘you.’
I had a great conversation with the co-founder and President of Greenhouse Software, Jon Stross. Jon developed a model he calls the Hiring Maturity Model. Basically, it’s a scale or curve of where your recruiting department is in terms of technology maturity.
Part of that conversation was a fascinating piece about why we keep technology that isn’t moving us forward or making us successful. Don’t say budget! It’s not budget! Let me explain that.
What are the four reasons why we would rather keep stuff we have versus get stuff we actually need?
1. We fear the pain of change. “Moving from one ATS to another ATS is hard work and takes years, and it’s just not worth it, Tim!” You’re wrong. It was that way when we had on-premise software, but with modern-day Saas platforms, this isn’t as painful by a mile! My most recent ATS change took six weeks, and we had zero downtime because we kept the legacy system going while we got used to the new system.
2. We fear short-term lower performance over the benefit of long-term gains. Well, it might not be great, but we know what we have. What if we change and it’s worse!? It won’t be because you will do your due diligence and research, and you’ll make sure it will be exponentially better! If what you have isn’t that good, you must be willing to build something better. Your organization needs you to do this.
3. We feel stupid and don’t know the technology enough to advocate for change. This is very legitimate. I feel stupid every single day about technology. I’ve got some stupid thing with my Macbook going on, and I can’t figure it out. And it drives me crazy! Demo. Demo. Demo. I felt stupid about our TA Tech space, and I just started demoing everything I could find, and it opened up a completely new world of what is possible in talent acquisition.
4. It was your call, originally, to get what you have, so bailing on it now looks bad on you. Do you still have an iPhone 4? No!?! What!?! Why not!? When the iPhone 4 was launched, it was AWESOME! Oh, wait, the iPhone 12 is better? Turns out, technology improves. What you thought was best two or three years ago is now a dinosaur in the technology world. So, just like IT, Finance, and Operations, it’s okay to say, hey, the tech we have now isn’t what we need today to stay competitive for talent.
Did I say demo? For the love of St. Petersburg, Demo! It’s the single best thing you can do to develop yourself around getting smarter about the technology in your functional professional area of expertise.
Too many of us keep processes and systems way too long for reasons that, when you really dig into it, don’t even make sense. “Well, Tim, we have to use this ATS because payroll is tied to it, and payroll says we can’t change.” Um, what!? Does payroll drive revenue for the organization? Does payroll find and develop talent for the future of the organization? Stop it! Stop the excuses.
Oh, Budget!
I forgot it’s the pandemic. You don’t have a budget. Actually, you do. I mean, you’re already spending it on crappy software that isn’t working for you. Stop spending that, and you have all kinds of budgets! I have never met one CEO/CIO/CFO who, when shown a better, more efficient way of doing business wasn’t all in on giving it a try if it didn’t cost them more money. Same money? Okay, let’s do it!
Check out the Greenhouse podcast with Jon and me. He’s a great dude. I love his voice and cadence. I could listen to him all day!
Do you know what it felt like the last time you fell in love?
I mean, real love?
The kind of love where you talk 42 times per day, in between text and Facebook messages, and feel physical pain from being apart? Ok, maybe for some, it’s been a while, and you didn’t have the texts or Facebook! But, you remember those times when you really didn’t think about anything else or even imagine not seeing the other person the next day, hell, the next hour. Falling “in” love is one of the best parts of love; it doesn’t last that long, and you never get it back.
I hear people all the time say, “I love my job,” and I never used to pay much attention; in fact, I’ve said it myself. The reality is that I don’t love my job. I mean, I like it a whole lot, but I love my wife, I love my kids, and I love Diet Mt. Dew at 7 am on a Monday morning. The important things in life! But my job? I’m not sure about that one. As an HR Pro, I’m supposed to work to get my employees to “love” their jobs. Love.
Want to know the difference between like and love? The next time your significant other tells you, “I love you!” just say in return, “Yeah, I like you as well!” Then get ready for an argument!
Let me go all Dr. Phil on you for a second. Do you know why most relationships fail? No, it’s not cheating. No, it’s not the drugs and/or alcohol. No, it’s not money. No, it’s not that he stops caring. No, it’s not your parents. Ok, stop it. I’ll just tell you!
Relationships fail because expectations aren’t met. It seems logical knowing what we know about how people fall in love and lose their minds. Once that calms down, the real work begins. So, if you expect love to be the love of the first 4-6 months of a relationship, you’re going to be disappointed a whole bunch over and over.
Jobs aren’t much different.
You get a new job, and it’s usually really good! People listen to your opinion. You seem smarter. Hell, you seem better looking (primarily because people are sick of looking at their older co-workers). Everything seems better in a new job. Then you have your one-year anniversary, and you come to find out you’re just like the other idiots you’re working with.
This is when falling in love with your job really begins. When you know about all the stuff, the company hid in the closet. The past employees they think are better and smarter than you, the good old days when they made more money, etc. Now is when you have to put some work into making it work.
I see people all the time moving around to different employers and never seeming to be satisfied. They’re searching. Not for a better job or a better company. They’re searching for that feeling that will last. But it never will, not without them working for it.
The best love has to be worked for. Passion is easy and fleeting. Love is hard to sustain and has to be worked on, but it can last forever.
I was over in London during the 4th of July holiday. I hosted the DisruptHR London event and attended RecFest 2022. The weather was very un-London like in that it was amazing!
This was my third time in London and every time I learn a little more:
London –
DisruptHR London –
RecFest2022 –
I was on TikTok the other night. TikTok for me has become my mindless tv. You know when you’ve had your normal busy day and you just want mindless interaction before you go to bed. The TikTok algorithm is amazing. I get all my golf vids, funny vids, political vids, puppy vids, and out of nowhere last night the algo snuck in Conor Crippen.
I was now all in down the Conor Crippen rabbit hole. I don’t even know why the algo surfaced this up, but damn it, I love it! it’s an inspiring story and I’m laying there watching Conor videos and I’m laughing and crying and smiling and if anyone saw me they would have thought I was probably having a breakdown of some sort!
Here’s Conor’s story:
On Conor’s site, he has this saying and it won’t get out of my brain: “Don’t offer yourself up to the burden.” He goes on:
“Every day, no matter what you are going through, you have a choice. You can either give in to the burden you’re facing or refuse to let it define you.”
I needed to hear that. Almost everyone I know needs to hear that.
Conor’s story is inspiring not just because of this perseverance and strength, but also because of his mother’s perseverance and strength! His aunt wrote their story in the book titled, “Just Give Me the Road” based on a quote his mother said just hours after his accident. It’s an amazing story.
Make sure you follow Conor on TikTok:
You can also hire Conor to come to speak at your event! I hope that I get to meet Conor at an event I’m speaking at in the near future!
Also, shoutout to TIkTok for taking my mindless activity time and helping me find such an amazing person!
I went to the SHRM Annual Conference this past week. I bet there had to be six different sessions, all jammed packed, with speakers telling HR Pros to “Become their Authentic Selves”. Just typing that makes me throw up in my mouth a little.
I call this content, HR Lady Candy. You might think that is sexist but it’s just data. 80%+ of the SHRM audience is female. Those of us that speak at SHRM are building content for women. Viewing the packed rooms, HR Lady Candy sells and it sells well!
But, it’s awful advice!
If you are truly authentic and bring your whole self to work, you are bringing all of you and I’m just going to take an educated guess that there are parts of you better off left at home. Parts of you that you yourself aren’t extremely proud of at certain times. Yes, these parts are part of you, but just as I don’t walk around outside my house naked, there are certain things I don’t need others to see.
I don’t judge these speakers and their full rooms. It’s so good damn empowering to feel like you aren’t true to yourself and have someone on stage in a power position telling you to “just do it!” It’s freeing. You want to run out of that room and just let your freak flag fly! But usually, in reality, that freak flag isn’t the freeing and empowering tool you hoped it would be.
The vast majority of us in the world, need a good-paying job with good benefits. The vast majority of us want to work hard and get promoted. We want to be the best version of ourselves as much as we can. We want to be wanted by others and grow our relationships with like-minded people. “Like-minded” means how we think like most of the time. Not how we think in our worst and most vulnerable moments. No one wants to be judged in those moments. Yes, that is part of our true self, but it’s not the true self I want others to see.
But, that content isn’t very sexy. No one wants to go sit and watch a speaker say, “Just be more normal!” it’ll work out, on average, a ton better for your career!
Freak flag flyers are awesome. We celebrate them. It usually works out for about 1 out of 1,000. Are you willing to bet your career on a .01% chance of success? What if I said the freaks are successful 1 out of 5! Oh, 20% of the time they are successful. Will you stake your career on that? Doubtful, that’s still really risky!
We love to believe the SHRM HR Lady audience is super conservative. That tends to be the profile of HR professionals. This just might be why we are so attracted to the “live your true self” content. We like it because we know we’ll never really do it, but it feels so good to dream!
Every year around this time the content machine delivers an endless amount of “Graduation” advice to new grads. “As you leave the manicured lawns of your youth…” I’ve actually done the “wear sunscreen” posts myself from year to year. They are easy to write because it allows the writer to just wax poetically about all the mistakes we’ve made ourselves, which in turn becomes the advice for you to do or not do (thanks, Yoda!).
I realized just yesterday the problem with the grad advice columns is we’ve completely forgotten about dropouts! In today’s world, with declining higher ed enrollments (college starts are down 5 quarters in a row) it’s even more important that we talk to the dropouts as well. Of course, we see many more dropouts when unemployment is very low as it is now. With a ton of jobs open, young people can make really great money without going to college, so it’s a natural phenomenon.
The Sackett Tips for Grads and Dropouts
Oh, and wear sunscreen.
So, what’s the difference in advice between the grads and dropouts? None. Turns out, once you start working no one gives a shit whether you have a degree or not, now you have to actually perform.
It’s a great time to be a hard-working, attractive, smart person in our society. Take advantage.