Dice Open Web Review

(I just returned from the 2013 HR Technology Conference where I got to see all the latest and greatest HR technology, and speak to some wickedly smart people.  So, for the next week or so, my plan is to share some of the products and insights I gained from this experience. So we are clear, no companies I write about have paid me to write about them. Enjoy…)

Let me start with a little background.  My company does IT and Engineering contract placement (that’s really high-end temporaries for those who don’t know what I’m talking about) and contingent technical staffing.  We were a paying Dice.com costumer for many, many years until 2010.  In 2010 I stopped paying Dice because they were not delivering the talent we needed.

Fast forward to SHRM National 2013 in Chicago.  Dice sponsors the Bloggers Lounge at some big conferences, as they did for SHRM and HR Tech this year.  As part of that sponsorship Dice gets to pimp it’s new products to a captive audience — that’s business, you want a free soda and wifi, you get to hear about our new stuff.  This was when I was first introduced to Dice’s new Open Web product.  Being in recruitment for 20 years, I was a bit skeptical.  You know, job board trying to hang onto last little bit of hope by launching something new which is probably just a new way to searching their database, type of thing.

I was wrong!

The product demo seemed similar to products like TalentBin, but also was seemed much more far reaching.  I don’t recruit in Silicon Valley, I recruit in Detroit, Chicago, Kansas City, Milwaukee, Dallas, I need a product that can find talent everywhere.  This is what I found with Open Web.  In fact, what we found was it finds way more than just IT talent!   Dice’s Open Web product builds profiles of potential candidates from over 50 different sites. The expected sites like: Facebook, LinkedIn, Twitter, etc. To the unexpected sites like: Github, Quora, StackOverFlow, About.Me, Google Profiles, Gravatar, Instagram, etc.  It takes all this data from all these sites and makes unique resume style profiles of candidates that didn’t apply to Dice. With each profile is a number of ways to contact the candidate based on where the candidate was found (might be email, might be twitter, etc.)  If Open Web finds a Dice candidate resume it will also link that resume within Open Web as well.

Basically, Open Web is a finder of passive candidates. Thousands of passive candidates! Candidates we could not have previously found in our Monster, CareerBuilder, LinkedIn subscriptions.   All in one place, with a ton of information you don’t normally get on a resume.

While we found a completely new pool of talent, we also found some hiccups!  Contacting someone from a major job board site like LinkedIn, people expect to get contacted about jobs.  Open Web, for the most part, is uncovering socially active, passive job searching candidates.  You have to be ready to sell them fast and different than folks you find at CareerBuilder and LinkedIn.  With a passive candidate you have a small window to make an impression, before you get thrown to the side.  It’s real recruiting!  Not many recruiters, today, are use to ‘real’ recruiting.  The cool part of Open Web is that with all the data you get in the profile, you can easily come up with something to help you make that impression.

Being a former Dice customer, I asked Dice to let me try out Open Web in a live environment on real searches in my own shop.  It has worked just like the demo. Also, we found it works on much more than just IT, in fact, finding both engineering and some skilled trades types for orders we had with an automotive client.  It’s building from searches on the whole web, not just a certain geographic area.  Of course because of the sites it searches, you’ll find more IT profiles than some others.  If you have done so check out Dice’s Open Web product, it’s going to be a big hit!

 

Cool New HR Tech…that you might even be able to afford

(I just returned from the 2013 HR Technology Conference where I got to see all the latest and greatest HR technology, and speak to some wickedly smart people.  So, for the next week or so, my plan is to share some of the products and insights I gained from this experience. So we are clear, no companies I write about have paid me to write about them. Enjoy…)

Here’s a run down from the HR Tech Conference Expo:

BambooHR: Tagged as your “1st HR system” or “we love you, if you use spreadsheets as your HR system” – Ben Peterson, the CEO, was by far the coolest and nicest and real CEO (and maybe person) I met all week at HR Tech.  They don’t like to use ‘HRIS’ because small and medium sized businesses and HR shops don’t even really know what that means.  BambooHR is an easy to use HR system and nicely designed, for a very, very cheap price.  Don’t let the price scare you off — cheap, in this case, doesn’t mean they try and a one-size and process fits all perspective down your throat – they’ll customize for you – and still be cheap!  If you are looking for your first HR system, or to up grade your old system, and you don’t look at these guys, you should be fired as an HR professional.

Blissbook: “Employee Handbooks to Smile About”.  I know, I know — Tim, you’re talking handbooks!?  Here’s the deal.  They have a super cheap, super cool UI (user interface — BTW, no one at HR Tech talks English, they only talk tech).  So, you can put your handbook online and add video, and hyperlinks and all kinds of stuff, and they make it really easy.  Don’t think PDF of your handbook on your careers site, it’s more than that.  Think of it as a cultural narrative of your organization having it’s own website.  One issue I see them having, the examples they show are really cool and hip.  So you think you can do the same thing, the problem is content isn’t easy to write to be cool and hip.  If you aren’t creative, neither will your Blissbook.

SumTotal: SumTotal is like BambooHR, if BambooHR was a gigantic enterprise total HR solution for your business.  Let’s be clear, SumTotal is a big company, like Oracle, ADP, SuccessFactors, etc. Big companies have the resources to do some really cool things, and Sum Total did that this year.  They added the industry’s first Context-Aware user experience. What’s Context-Aware?  You know when you go online to a store and look at a really nice pair of shoes you want, you put it in the cart, but last second you decide, I just can’t get these today.  We all do it.  Context-Aware marketing is the Ad a few days later on the side of another site you’re reading where those exact same shoes you were looking at pops up and now are 10% off!  How does this work in an HR system? Let’s say you have an employee who is not reaching their sales goal.  SumTotal’s new addition will recognize the employee is missing their goal, and without prompting or any HR or manager interaction at all recommend a training course for this person to take to better help them make their goals and maybe even a mentor in the company they should speak with who could help them become better at their job.  I don’t do this justice — trust me, it was super cool!

Work4Labs:  Work4 does Facebook recruiting, in an industry where no one has really figured it out yet (do you hear that Facebook?).  Work4 makes an solution that makes it really easy for companies to get their jobs posted on their company Facebook page and help them navigate, very easily, how to search for talent on Facebook’s Graph Search.  Also, they do this for a rather cheap price!  (Cheap meaning the cost of one or two headhunting fees, so you can see a very quick ROI)  Matthew Brown, Head of Product and co-Founder, might be 24 years old, which also helps let you know these guys get Facebook!

WePow: Formerly known as Wowser.  WePow is a video interviewing platform.  They’re really good at branding.  They gave out royal blue Converse Chuck Taylors at their booth and had pairs for all the big name pundits in our industry: Kris Dunn, Steve Boese, Gerry Chrispin, John Sumser, William Tincup, Laurie Ruettimann, etc.  Those kinds of things make a splash and get a good buzz going about their product.  Apparently, I’m not a big name in the industry, I didn’t get a pair of shoes (which is really the only reason they get mentioned here!).  Also, apparently, they are “like HireVue” when I asked their booth crew what they did.  Thanks HireVue for being so good at marketing you now have become the Kleenex of video interviewing.

YouEarnedIt:  New up and coming awards and recognition firm, designed around delivering a product that small and medium sized businesses can use.  Think Achievers, for smaller companies, and a lot less money.  Much more accessible for smaller companies because you aren’t forced to purchase their catalog of merchandise/awards which usually carry an industry standard 20% markup.  They do have that as well, but much more cost effective than the giants in the industry.

More next week – I’ve got two companies – one really well known and one hardly anyone knows doing some really cool things!

LeBron James Isn’t Good Enough For My Team

Just putting together the roster for my annual Men’s City Rec Basketball team.  I’ve been pretty lucky in the past and have gotten some great players to come out and let me jump on their back to the championships.  As of right now here’s my roster for 2013-2014 season:

Current Starters (based on last years roster):

Point Guard: Craig Miller – Mid 30’s, 5’10”- still in ‘decent shape’ (this means he’s younger and faster than most of us).  He’s good for one wide open layup per quarter and one turnover.

Shooting Guard:  Don McCormick – 39, 6’0″ – He’s flat out money, I don’t think he’s missed a shot since 1998. Played DIII ball back in the early 90’s.  His job sometimes makes it so he can’t make games – we struggle in those games.

Small Forward: Marcus Jones – 47, 6’2″ – He’s our one black guy (we’d like more black guys, but it’s hard to find middle aged black guys in the suburbs who want to play with a bunch of white guys), he’s also the oldest guy we have.  Really never makes a mistake unless it’s a no look pass to one of us which we weren’t expecting.

Big Forward: James Brookes – 32, 5’11” – He’s not a basketball player, he’s a weight lifter.  Can’t shoot or dribble, but he’s good to hurt at least one opposing player each game, sometimes two.

Center: Mikey ‘Stretch’ McGee – 42, 6′ 5″ – He’s our tallest guy.  He likes to shoot the three.  Could have played D1, ended up going the CC route.  Currently he’s a UPS driver.

The Backups:

Point Guard: Me – 43, 5’7″- player/coach/manager – I get in if we are really up big or down big.  I’ve never seen a shot I didn’t like.  My philosophy: ‘Shoot till you get hot, then shoot to stay hot”

The 6 footers:  Ben, Jerry and Ken: All of these guys are 6 foot and basically play any position.  I lumped them together because they really are the same player. Solid, can do it all, just don’t make them run too many minutes at one time.

We are looking to add one more player to our roster this year.  We lost Billy.  He had to have his knee replaced and his real estate business was taking off again after the recession, so he’s out.  Here are the three candidates we have to replace:

1. Matt Smith – New guy in town.  He’s really in shape.  His wife is way hot.  He has a great basement man cave.  Seems like he would fit in with the guys really well.

2. Josh Moore – Another six footer.  He’s subbed for us in the past.  Likes to shoot (meaning he takes my shots).  The guys know him, but he rubs some guys the wrong way (mostly me, he takes my shots)

3. LeBron James – Yep! You read that correctly.  Let’s just say I have a connection.  Nothing in his contract to stop him from playing with us on Tuesday nights.  His schedule actually allows him to make 90% of our 12 game schedule.  We would own the league!

Seems like a really easy choice right!?  Wrong!  You see, I went to the guys to vote.  Knowing they would all laugh and Lebron would get his ‘Legion 124’ jersey shipped in the mail.  But to my surprise Matt Smith won the vote.  I couldn’t believe it, I had to find out why.  Across the board the guys came back with the following reasons why LeBron wouldn’t be a good fit for our team:  Wouldn’t find it a challenge, he would be bored, he was over qualified, he would end up quitting half way into the season, he wouldn’t take it seriously.

We had a shot a Lebron James for our team, and we didn’t take him.  Hard to believe, right?

It’s your reality.  Everyday you turn down great talent in your organization.  You turn down LeBron James because you’re scared.  We don’t say we’re scared.  We give ‘legitimate’ reasons like: “You’re over qualified” and “You wouldn’t find this position challenging”.  But we are just telling ourselves this, to make us feel better about making a terrible decision to turn away great talent.  ‘Being over qualified’ for a position is the single lamest reason to turn down talent that HR and Talent Acquisition has ever come up with.

The question is, would you turn down LeBron James if he wanted to join your team?

Introduce Yourself in 90 Seconds

First let me tell you this is not a paid post or endorsement.  Second, I’ve found something really cool for Free! HR and Talent Acquisition folks love FREE!

I found a company called ZipIntro.com and basically what they do is give anyone a really simple platform to make introductory videos for free.  Check out the one I did on the link below:

http://zipintro.com/v/timsackett/intro

As you can see it’s pretty bare bones, and that’s what is great about it.  As a recruiter I don’t need bells and whistles, I need simple and easy, and this is as easy as product as I’ve found for candidates to begin using video as part of their resume submission.  If I can use this, it’s almost completely idiot proof!

Here’s what I know after working in HR and Talent Acquisition for 20 years:

1. It’s tough to get hiring managers to move on the candidates you’ve presented to them.

2. Many times by the time they do get around to looking at them, the best ones are gone.

3. A quick video intro of a candidate gets hiring managers to react.

Why?

Here’s something about hiring managers they don’t want you to know.  They actually trust that you can find talent for them that will be close to what they need!  So, going through each resume and giving you feedback seems like a waste of time.  Watching 3 videos that are all 90 seconds in length and telling you which ones they want to interview — well, that’s really easy!

I have a classic real-life example of when I working with an executive on trying to fill one of his direct report positions.  I presented resumes of pre-screened candidates of over 20 individuals over a period of months.  Each time I would force myself into his office and get feedback.  Always the final answer was “No”.  I almost gave up when I decided to do one more thing.  I had my best three candidates come into the HR office and I set up a video camera (yeah, this was way before all the cool apps and sites now – VHS baby!).   We went live, I asked each the same three questions, and we let it roll.  Each video was less than five minutes.  I asked the executive for 15 minutes to present three ‘new’ candidates.  I didn’t take any resumes.  He watched the videos and decided to interview all three live.  One of those three eventually got the job.  All three had previously been turned down when looking only at their resume and my feedback.  Video is very persuasive!

What else is useful about ZipIntro?  Well, you can use it to intro yourself!  Think about what happens when you send out those 50 emails per day to potential candidates.  Usually, none of those 50 people have any idea who you are.  All they have is an email telling them you’re interested in them.  But who are you!?  Having a ZipIntro url in your email signature gives them the ability to ‘check’ you out very quickly, and allows you to send a compelling message to potential candidates.  You can be professional, you can be creative, you can be funny.  It’s up to you.

Like I said — ZipIntro isn’t paying me for this, I just wanted to share a free and very easy tool that might help you get a job, and/or land some candidates. Enjoy.

 

5 Ways for Recruiters to Engage Talent minus the Stalking!

Let’s face it, it’s easy to say you’re going to build talent pools filled with passive candidates—but it’s hard to actually do. And it’s even harder once you’ve built a talent pool in your area of need to figure out what to do next.  You know how to recruit, but what do you say to a talent pool filled with passive candidates who aren’t ready or willing to buy in to the positions you’re selling?

 Never fear, Fistful of Talent (with an assist from our friends at Jobvite) is here. We thought about the pain described above and created our October webinar entitled 5 Easy Ways For Recruiters to Engage Talent Pools – Without Looking Like Complete Stalkers to help solve the problem.  Join us on October 3, 2013 at 1pm EST and we’ll hit you with the following:

 ·         A simple definition of what a talent pool is, how you organize it in your ATS, and how to manage the concept of “opt-in” to the people you include in that talent pool.  The definition of who gets included and “opt-in” is important, because you’re gong to broadcast a bit over time– which will feel different (in a good way) to candidates included in the talent pool.

·         A checklist of information you already have access to in your company that those passive talent pool candidates would love to hear about.  It’s a checklist!  All you have to do is go find the info we list and you’re golden.

·         Data on best practices in thinking like a marketer (do you use email, LinkedIn, snail mail, text, etc.) to engage your talent pool – without looking like a stalker.

·         Grand Finale, we’ll deliver the top 5 ways to engage talent pools – and for each engagement method, we’ll list what the communication looks like, where to find the information and why doing it the way we recommend is the best practice.

Special Bonus: we’re even going to give you a monthly calendar of what to do and when to do it related to our list of 5 ways for you to engage your talent pool. It couldn’t be simpler than that.

 It’s time to make the talent pools you’ve built in your ATS actually like you and your company.  Join us on for October 3, 2013 at 1pm EST, “5 Easy Ways For Recruiters to Engage Talent Pools – Without Looking Like Complete Stalkers” and we’ll show you how.

Even Kanye Uses Staffing Firms!

Kanye West is starting up a clothing line and apparently needs some additional staff to get the line off the ground.  How do I know? The staffing firm he is using posted the openings on LinkedIn!  Yep, the kind of personal branding is using a firm to find his next CFO and VP of Production.  From Bloomberg:

“Two ads appeared on the site over a week ago by Decision Toolbox, a staffing firm in Irvine, Calif., that are looking for people to be chief financial officer and vice president for production at what is vaguely called the “Kanye West clothing project.” “[U]nlike those in which celebrities merely lend their name to a label, this venture will have the star power of Mr. West’s artistic vision at the heart and soul of it,” the ads say, although they neglect to mention that sometimes that vision is just a white T-shirt.

When asked if the posts were real, Decision Toolbox said that they were and that the person behind the new Kanye line was Richard Dent III, the former chief operating officer of Victoria Secret’s (LTD) PINK line who since 2012 has been the chief executive of custom menswear company Astor & Black. Dent did not reply to e-mails asking him to explain the new venture, so it’s unclear if Astor & Black is producing the line for Kanye or if the rapper is creating it himself and has just put Dent in charge.”

Here’s the thing – Decision Toolbox is your average, everyday staffing provider.  I’m sure they would say they’re special, but the reality is they do a little RPO, a little contingent and probably some contract work.  Besides Kanye’s VP and CFO positions, they are also looking for a Machinists and Automotive Service Manager.  Sound specialized to you!?

My first reaction — I’m a little surprised on how such a huge celebrity didn’t get roped into an expensive retained boutique firm!  My next reaction — I want to meet the person at DT who pulled in Kanye as a client!  There’s a story there, and I’m 100% sure it isn’t because they have the best customer service!

This does uncover a couple of issues, though, within the staffing industry:

1. If you can recruit, you can recruit.  Staffing providers sell the fact they specialize, but the reality is, you can either find talent or you can’t.  Given, you might get talent faster with someone who spends more time in a certain industry or classification of jobs, but good recruiters will get you people regardless.

2. Retained searching is the biggest waste of time and money ever created by the staffing industry, but it’s good work if you can get it!

3. If your ‘special’ staffing firm you just hired puts your CFO and VP positions on LinkedIn as their strategy to get you the top talent in any industry, you made the wrong choice of staffing companies!

3 Ways To Make Contract Hiring Work For You

I was in a meeting with an HR executive recently talking about some pain points they are having.  You see, in my business of staffing, you don’t get in the door unless someone in HR is unhappy with some kind of results in their hiring.  It’s the game.  You’re unhappy, I come in and tell you how I’ll make you happy.  This HR Pro was having a hard time finding engineering talent.  They did what a the majority of corporate recruiting departments do – they used a number of sourcing options, posting options, looked at hiring incentives, made sure they paid competitively, etc.  Not bad, hit all the basics.  After this failed, they went the direct-hire agency route.  Made some hires.  Some worked out.  Some didn’t.  Paid fees on all of them, since all made it past the guarantee.

So, how are you going to help me?

Fair question.  Really the only question she needed an answer to.

I dig in and find out that while the direct-hire agency route worked.  It left them feeling ‘unsatisfied’ because although they didn’t blame the staffing firm they were working with for the turnover, they couldn’t get over paying all those fees, and now have nothing to show for it.  The reality was, they have a tough environment, a challenging workplace culture, and some managers who aren’t the best managers.  This caused the turnover.  Still, they are left in the same place they started — ‘we still need engineers’.

Okay, now it’s my turn.

Me: “How about you try contract?’

Her: “We don’t use contract, we want to hire direct.”

Me: “Why?”

Her: somewhat stunned I asked this question and expected an answer — “Well, we need these people long term, not temporarily, and we want top talent and I don’t think hiring contractors would give us top talent.”

Here is HR executive’s dilemma: first, they need engineering talent; second, they turn over talent because of their environment; and third, they don’t want to pay fees.  Whether she wanted to hear it or not, Contracting was the answer to her problem.

Here was my conversation with her:

“You need to bring in Contract Engineers to fill these jobs.  We will find talented people, you will be amazed.  After 12 months, I’ll let you have them for no buy-out.  Thus, you’ll have no fees.  You have a bad environment with high turnover, you need us to find you engineers who can survive this environment and help you move forward all at once.  Contracting is great for this.  For many reasons people decide to contract.  Folks like you judge them for that, and consider them low talent.  I can give you a list of clients we are working with right now that will share stories with you about how wrong this is.  You will find great loyal talent when using contractors.”

“But it costs so much!”

“That is another misnomer! Let’s say your total hourly cost for an engineer is $60/hr, which includes pay, benefits, PTO, bonus, 401K match, taxes, etc.  I can get you that same level talent for $60/hr.  I can do that because I don’t pay all the fringes you pay, I pay the same taxes, and lower amounts of PTO.   Your cost on a 12 month contract hire is virtually the same as if you would have hired the person direct, plus if you fall in love with them, you pay nothing after 12 months.”

It’s not a sales pitch.  It’s just the facts when you work out the numbers.  She signed up.  I’ll let you know how it works out, but to be honest I already do.  We’ve been doing this for 33 years.  It will work out great, and she’ll solve her problem.

There are 3 concrete ways which Contract Hiring is a no-brainier:

1. High Turnover positions.

2. Short Term Projects – 3 months to 3 years – but basically we don’t nee the person on after that

3. Beginning or Ending of a location.  Need to grow quickly, or shutting down a location

There really isn’t any reason to be paying 20-35% fees (yes, I spoke to a company paying 35% the other day!) for direct hires.  The industry found a better way, HR Pros just struggle to change.  One other major factor that makes contract hiring work, is it seems to make companies more comfortable in taking some risks in hiring people they normally wouldn’t.  ‘What the heck, they’re on contract, if we don’t like them, we can replace them.” Every time I hear this, it makes me smile, because I know they’ll like the person!  But if contracting gives them that ‘freedom’ then I’m all for it!  I hate telling them they have the same freedom hiring direct!

 

 

 

Do You Have A Resume Commerical?

Being that I run a recruiting agency, in the Technology space, I always find it funny to read and hear people talk about how ‘resumes are dead’.  It seems that if you talk to anyone who thinks they know and understand the IT industry, this is especially true.  CIO Magazine recently had an article: IT Hiring: Your Text Resume Is Soooo Last Century, which laminates on which type of resume is now the ‘in’ thing.  From the article:

“It’s no coincidence that LinkedIn recently began encouraging its users to amp up their profiles with videos, illustrations, photography and presentations. And Toronto startup Vizualize.me has attracted 200,000 users to its tool, still in beta, that turns text-based resumes into online infographics.

“People are open to new formats, new ways of presenting credentials,” says John Reed, senior executive director of Robert Half Technology, an IT staffing firm based in Menlo Park, Calif. “People are trying to figure out how to stand out in the crowd, how to bring life to their profile and experience, and they’re using social media tools to do that.”

Reed says that neither he nor his colleagues have seen a lot of applicants submitting videos yet. When they do, they function more like cover letters than resumes. “The videos are ‘let me introduce myself before you look at my resume,'” Reed explains. “The companies look at it and say, ‘That’s cool, that’s an interesting twist, that makes the candidate stand out.'”

So, are resumes dead?  I don’t think so.  Here’s what happens, as an industry heads toward ‘zero’ unemployment like the IT industry is heading, hiring managers, recruiters, HR, etc. become more open to anyway they can find talent.  This means you’ll run into many ‘candidates’ who are not really actively looking — those all powerful Passive Candidates — and don’t have a traditional resume.  Many of these folks will be open to talk to you, but really don’t want to take the time to put a resume together.  In a traditional recruitment process, 90% of Recruiters would walk away from these candidates – “Well, if you won’t put a resume together, then you must not want to really work here!”  This is why so many people hate recruiters and HR!  Because we say stupid stuff like that.

The best recruiters and HR Pros will find a way to get these candidates in the door without a ‘traditional’ resume.  As the article in CIO points out – video is one way to do this.  I’m a huge video fan, not necessarily as a resume replacement, but as a compliment to your resume.  Where HR, Recruiting, and/or a hiring manager might skip over your resume because of some illogical preconceived notion of what they think they want, many will see a short 90 second video introduction of a candidate and say “let’s get this person in for a face-to-face!”  That’s very powerful.  Whereas a passive candidate might not be willing to take an hour or two piecing together a traditional resume, most are willing to join a Google Hangout for a couple of minutes to introduce themselves and give some highlights.

It’s like a commercial in very modern day sense, and does what your resume might not be able to.  It’s not perfect.  Just like a resume, a short video might attract you to a candidate you ultimately find out is not a good fit for your position.  The video resume commercial does, though, give you one more short piece to the puzzle, and honestly still so few people are doing it, it will help set the candidate apart, and your HR/Recruiting shop apart from the competition.

Should Colleges Give Job Seekers A Refund?

Can we all dispel the notion that Colleges and Universities are non-profit institutions?  They’re non-profit like hospitals and churches are non-profit!  Have you seen what those types of organizations are building nowadays!   These types of non-profits are not really in business to make a profit, but to grow and keep growing.  They don’t have a ‘profit’ for the simple fact is that they spend each dollar on their ‘mission’, which mainly entails continued growth.

Many recent college grads who started college believing a college education was a way to a high paying, or at least a normal paying, career have become disenchanted with this notion.  College graduates find it more and more difficult to find good entry level professional employment.  Colleges and University marketing machines keep churning out the ‘dream’, though, with little disregard that this graduates can actually get a job.  You see, universities aren’t job placement agencies, they are educational institutions.  People get confused with this – it’s great marketing.  It’s like when that creepy old guy buys the Corvette with the notion he’ll be sexier – he’s not!   You bought into the commercial – “Come to our School! You’ll have a great career!” Not necessarily!

By the way, the U.S. Circuit Courts agrees with the Universities.  You, college graduate, have no right of an expectation that you’ll get a job from attending a certain university. Here is what the courts have to say:

“The court ruled Tuesday in a case involving a dozen unhappy graduates from Thomas M. Cooley Law School, which has campuses across Michigan and in Tampa, Fla.

The graduates claimed they were fooled by rosy employment statistics published by the school. The appeals court, however, said Michigan’s consumer protection law doesn’t apply, and the graduates put too much reliance on Cooley’s job survey of other graduates.

The 6th U.S. Circuit Court of Appeals, 3-0, affirmed a similar decision by a federal judge in Grand Rapids…

The graduates who sued Cooley said they had difficulty finding full-time, paid jobs. Shane Hobbs of Pennsylvania graduated in 2010 but has worked as a substitute teacher and at a golf course. Danny Wakefield of Utah graduated in 2007 but ended up managing the delivery of phone books, according to the 6th Circuit decision.The Cooley graduates accused the school of fraud by reporting in 2010 that 76 percent of graduates were employed within nine months. The graduates claimed that should be interpreted as full-time positions requiring a law degree. But it actually included jobs outside law.”

Can you imagine if most companies ran their business like this?   Yeah, I know you just paid $30K for that new car to take you to and from work – but we can’t guarantee that will actually happen!  Would you buy the car?  No, you wouldn’t.   What if a university ran a commercial saying:

“Hey! Come to our university and we Guarantee that you’ll get a job in your chosen career path degree, or we’ll give you a 100% tuition refund!”

Would that change where you went to school?

But don’t fret recent grads, if you didn’t get a job with that degree you just got – the university will more than willing to take you back for that graduate degree! Then you’ll really get a job! Or not – there’s no guarantees!

The Diversity of Productivity

It’s widely held in the HR field that the most productive organizations are the most ‘diverse’.  The problem is that concept is misinterpreted by most HR Pros and executives.  Most still believe that concept pertains to the ethnic diversity of your team (the color of the faces you hire).  It might be the greatest fallacy in the HR industry today!   In actuality, Productivity has zero correlation with team ethnic diversity.  So, what kind of diversity does make us more productive?

From Fast Company:

“A growing body of research shows that diversity–in gender, thinking styles, and intro- and extroversion–is needed for teams to be their most productive.

Writing at 99u, Christian Jarrett, the psychologist-turned-writer behind the British Psychological Society’s superlative Research Digest blog

You need 3 types of Diversity to get the most productivity out of your teams:

1. Gender

2. Thinking Style

3. Behavioral Style

None of those have anything to do with the color of your skin.

Let me breakdown the three types of diversity and why I think they have such impact to productivity:

Gender: To me this is good old nature at its best!  Boys want to impress girls, girls want to look good in front of boys — for the most part. Sometimes boys want to look good in front of other boys.  I get that, I’m that old.  The other thing with gender that I’ve learned from being married 20+ years, is that women and men sometimes think differently. Sometimes…which in itself will lead your team down a path in a number of ways, with a number options if you have a good gender mix.  Gender diversity on teams in relation to productivity might have the greatest impact to positive productivity over anything else we can do.

Thinking Style: Whereas Gender is probably underutilized by HR Pros to help productivity, Thinking Styles might be the one we most rely on when thinking about non-ethnic diversity!  “It’s Diversity of thought!” is the most over utilized statement in diversity.  Primarily because so few of us actually use real scientific tools to measure what someone’s thinking style is. “Oh, Tim’s old and a republican so he must think one way, and Mary is young and democrat so she thinks this opposite!”  Is potentially so wrong, yet how most organization determine ‘Diversity of Thought’.

Behavioral Style:  Having both introverted and extroverted individuals on a team is huge.  Too many people like me on a team and no one gets a word in edge-wise.  Too many introverted folks and either nothing happens, or the one extroverted person controls the entire process.  All can be very bad.  Getting your introverts in an environment where they are comfortable to share their knowledge is key to your organizations performance.

This is not a message that is being shared to your executives at most organizations.  They are still very ‘black and white’ in their thoughts on diversity.  While ethnic diversity can make great additions to your workplace culture, don’t mistake it for having positive impact to your productivity.  There isn’t any science that proves this, yet.