Category Archives: Culture

Do you follow terminated employees on Twitter?

Posted on by
3

Did you see what Mike Tomlin, Pittsburg Steelers Head Coach, did last week to the players who didn’t make the final cut of the team?

Here it is from Deadspin: ”

This is pretty much the perfect 21st century NFL story, pairing the coldly impersonal nature of personnel moves with the vapidity of social media relationships. After the Steelers made their final roster cuts, head coach Mike Tomlin promptly unfollowed them on Twitter.”

First, let me say, I love this!   As a fan of most sports, there is nothing more I love than to see a coach go all in with his team, and that’s exactly what this is!   I’ve got 53 on the roster — I’m following 53 on Twitter.  That’s my team.  We live together, We Tweet together!  Whether it’s athletics or business, you want your team to focus and support the team you’ve got.  If that means making a gesture like unfollowing someone a social network, so be it.  We want to win!

Leadership is all about signs and symbols.  While this might seem small and insignificant in the larger scheme of running an NFL team, I love the detail of it!

So, what about you?  Do you unfollow (FB, Twitter, etc.) past employees who leave your organization?

 

How Many Hugs Is Too Many?

Posted on by
1

My post on The Rules About Hugging At Work is one of my most read posts ever.  Check it out.

As you know – I’m a hugger.  If we meet and you believe we are friends because we connected on Twitter 2 years ago — well — you’re getting a hug! That’s how I play.

I wanted to give you an update to my Rules About Hugging At Work.  Some of you know I have 3 sons, 16, 15 and 10.  Apparently, your kids listen to you when you talk around the house.  My ten year old started 4th grade this past week and his teachers felt like they needed to add some Sackett Hugging Rules to the 4th grade — they’re not as much rules as they are limitations.  I know what you’re thinking — No — we don’t go to a Communist private school.  I send my kids to public schools, I mean it did wonders for my grammar, so they should be just fine.

Yep, my boy Coop (seriously how could you resist him in the pic above!?) likes to hug like his old man.  What did ‘Dad’ do about it when he heard the ‘fuzz’ came down on my little man?  Not a freaking thing!  I told him to hug away – just follow the rules:

– No bathroom hugs

– No hugs from behind

– Only linger if you feel the other party is hugging back.

What kind of a world do we live in where a 10 year old boy is told he’s hugging too much?  He the sweetest, most kind, kid I know.  I’m glad to know this is how we turn our young boys into men — hugging limitations.  Well played America.

Enjoy Ari Gold – he gets it – no one ever stopped him from hugging! (NSFW)

Has HR Evolved Enough To Allow Napping?

Posted on by
1

Have you read any studies recently, or in the past, that said how beneficial naps are to high performance?  I bet you have.  Here’s one I read this week from the Wall Street Journal:

 “In a 2012 study in the journal Neurobiology of Learning and Memory, researchers split 36 college-aged students into three groups. Each group learned a memory task, pairing words on a screen with a sound. Afterward, one group had 60 minutes to nap, another 10 minutes. The final group didn’t sleep.

Upon retesting, the napping groups fared better, as expected, said Sara Alger, lead author of the study and a postdoctoral research associate at the University of Notre Dame.

More interesting, she noted, was that on further testing, including a week later, the 60-minute group performed far better than the 10-minute group, which now performed as poorly as the non-napping group. The researchers concluded that slow-wave sleep—only experienced by the 60-minute nappers—is necessary for memory consolidation.”

The benefits of napping is one of those things that we as a society, for the most part, completely agree with.  You never really ever hear anyone argue against it.  Naps are good.  So, why is napping at work still considered taboo?

Maybe a better question is: do you currently work at an organization where you would feel comfortable taking a nap, at work?

For the vast majority of you ready this the answer is ‘No’.  While the benefits of napping to productivity are unquestioned, we (American Society) still see napping as a sign of weakness, of fragility, of not being able to handle it.  There are a few of those ‘hip’ Silicon Valley companies who ‘allow’ napping, but for the most part who will not find napping rooms in most American companies.  You will not find HR in American companies encouraging their teams to ‘shut-it-down’ at 2pm and having nap time across the company.

Don’t get me wrong, you will find American employees sleeping on the job!  But don’t worry, HR will ‘handle’ that!  I myself have fired employees for ‘sleeping’ on the job.  The issue isn’t if napping is good for productivity.  The issue is those employees getting fired for sleeping are doing it without consent or permission.

I wonder if employees, I even think about my own team, if told — “Hey, from now on out you can take a one hour nap at work!” — would they take advantage?  I’m sure they would take advantage if they were told it wouldn’t effect their start and end times.  What if you told your workforce — “We are now working 8am to 6pm, but from 2pm-3pm we’ll all be taking a nap!”  How would that go over in your workplace.  I have a feeling that ‘taking a nap’ would become a very negative ‘policy’ change!

So, what say you HR Pros — Has HR (In America) Evolved Enough To Allow Napping at Work?

I say, No!

 

 

There Are 2 Kinds of Leaders

Posted on by
2

College football season is upon us and one of things I enjoy most is reading all the leadership articles written about college football coaches.  These types of articles come out in two ways during the year: 1. preseason when everyone is still in love with their coaches; 2. post-season when certain teams and coaches overachieved.   GQ came out with one recently on one of the most polarizing coaches, and most successful coaches, in college football, Nick Saban.  People assume I hate Nick because I’m a Michigan State fan and he left us to go to another college football team, LSU, that was in a better ‘football’ conference and had more tradition.  I don’t hate Nick.  I was disappointed he left, because he was good!

Nick Saban is probably the most hated coach in college football because his teams kick everyone’s butt!  3 out of the last 4 national championships and favored to win another this year.  He doesn’t joke around with the media and he never looks pleased.  Here are some tidbits from the GQ article:

“A few days after Alabama beat LSU to win the 2012 national championship, Rumsey and Saban were on the phone together…The two men almost never discuss football—Rumsey is the rare Tuscaloosan who doesn’t know or care much about the game, which, he suspects, has something to do with why he and Saban have become friends. But given that his golf buddy had just won the national championship, Rumsey figured he ought to say a few words of congratulations. So he did, telling Saban his team had pulled off an impressive win.

“That damn game cost me a week of recruiting,” Saban grumbled into the phone.”

Being upset over missing a week’s worth of recruiting because you had to play, and win, the national championship.  HR folks should love that.  It’s about the process.  Have the right process and the results will happen, but please don’t change or stop my process!

“Saban’s guiding vision is something he calls “the process,” a philosophy that emphasizes preparation and hard work over consideration of outcomes or results. Barrett Jones, an offensive lineman on all three of Saban’s national championship teams at Alabama and now a rookie with the St. Louis Rams, explains the process this way: “It’s not what you do, it’s how you do it.”

Taken to an extreme—which is where Saban takes it—the process has evolved into an exhausting quest to improve, to attain the ideal of “right is never wrong.” At Alabama, Saban obsesses over every aspect of preparation, from how the players dress at practice—no hats, earrings, or tank tops are allowed in the football facility—to how they hold their upper bodies when they run sprints. “When you’re running and you’re exhausted you really want to bend over,” Jones says. “They won’t let you. ‘You must resist the human need to bend over!'”…

Jones says that while all the talk of “the process” can sometimes seem mysterious—the cultic manifesto of that demonic head coach—it’s actually quite straightforward.

“He pretty much tells everybody what our philosophy is, but not everyone has the discipline to actually live out that philosophy,” Jones says. “The secret of Nick Saban is, there is no secret.”

I think there are two kinds of leaders in the world:

1. Charismatic Leader — This is the leader you love and will follow over the edge of a cliff.  You feel connected to this leader.  Your organization might be very good results with this type of leader, but that isn’t necessarily a guarantee.  99% of folks think they want this kind of leader. It’s Steve Jobs, Tony Hsieh and Barack Obama. They capture your heart and mind.

2. Directed Leader — This leader seems more aloof when you meet them one-on-one, but they have laser like focus of your organization’s vision and mission, and they will not let anyone or anything take your off course.  In the long term, if you buy-in to the vision and get to know this leader, you’ll do more than follow them over a cliff, you’ll throw others over the cliff for them!  Saban falls into this camp. So would Abraham Lincoln.

I don’t see these two leaders being at polar ends of leadership. They are actually running parallel, like two behavioral traits, because the best leaders have some of each. Steve Jobs could hold the stage, but he also had great vision.  Some leaders just have more of one bucket than the others.  To be a directed leader, to be so focused in on a singular vision, you have to be a little odd, a little different from what people perceive  you have to be a little odd, a little different from what people perceive as normal. The fact is, most people don’t have the capacity to have the kind of focus it takes to be as successful as Nick Saban. One last thing from the GQ article:

“Saban is a fit 61, owing in part to regular pickup basketball games with staff, a frenetic pace on and off the field, and a peculiarly regimented diet. He doesn’t drink. For breakfast, he eats two Little Debbie Oatmeal Creme Pies; for lunch, a salad of iceberg lettuce, turkey, and tomatoes. The regular menu, he says, saves him the time of deciding what to eat each day, and speaks to a broader tendency to habituate his behaviors.”

Same meal every day, so you spend no extra time or energy even thinking about what to eat.  Focus. Laser focus.  Does your leader have this?

 

Being a Minority Can Cost You in your Career

Posted on by
4

Surprise, Surprise, Surprise!

This just in from the very smart folks at NPR – being a minority might have a negative effect on your career! Really!?

Actually, NPR presents a social science study from the National Bureau of Economic Research that does a very good job explaining what we all already know – but want to easily push off as racism.  From the article:

Economists have long noted that multiple companies in an industry often congregate in an area — think of movie companies in Hollywood or investment bankers on Wall Street — and observed that these firms become more profitable. Indeed, this may be one reason why an up-and-coming tech company would want to locate in Silicon Valley, rather than in Tennessee, where costs are far cheaper.

But why do companies that congregate become more profitable? It has to do, Ananat says, with the fact that when a number of companies involved in similar work are concentrated in one area, they effectively create an ecosystem where ideas and refinements can spread easily from one company to the next, and increase productivity overall.

“It’s stuff in the ether — you know, these tips that get communicated,” Ananat says. “For any given job, it’s going to be specific to that job. That’s why they are so hard to identify and so valuable. We say, ‘Oh, you’re not doing that quite right. Do it just this way instead.’ “

What does all of this have to do with the racial wage gap? Much of this valuable information that gets transmitted and shared in the ecosystem happens in informal or social settings — over lunch, or a beer after work, or even at church on Sunday. Those social settings tend to be segregated, with whites tending to spend time with whites and blacks with blacks. (The next time you are in an office cafeteria, notice who sits next to whom at lunch.) In a world where ethnic groups cluster together, those in the minority are less likely to share and benefit from spillover effects in the ecosystem and are therefore less likely to learn early on about important company developments or technological innovations.

“People of the same race are much more likely to have conversations where they share ideas,” she says. “The fact is you just talk more about everything with people who you feel more comfortable with than with people you feel less comfortable with. And we know that one of the big predictors of who you feel comfortable with is whether you are of the same ethnicity.”

Ananat explains the findings with a hypothetical example: “Say there are 1,000 black engineers in Silicon Valley, compared to 20 in Topeka, and there are 10,000 total engineers in Silicon Valley, compared to 500 in Topeka. Then blacks make up 10 percent of engineers in Silicon Valley, compared to 4 percent in Topeka.”

“A black engineer in Silicon Valley has 980 more black engineers to get spillovers from than does a black engineer in Topeka,” she writes in an email. “Meanwhile, a white engineer in Silicon Valley has 8,500 more white engineers to benefit from than a white engineer in Topeka. Thus, while both white and black engineers’ wages will be higher in Silicon Valley than in Topeka, the white engineer’s wages will increase more than the black engineer’s do — in effect, the white engineer is living in a much bigger city (of engineers) than the black engineer is, if only people within one’s own race matter for urban spillovers.”

How do companies take advantage of this knowledge?  The study went on to explain that certain individuals in companies cross the racial divide (they call them ‘code-switchers’).  Companies who want to ensure all employees are sharing information will engage these code-switchers, and actually work to recruit more code-switchers, as they will work as links between both bodies and knowledge, almost acting like a bridge to the knowledge and to the relationships where the knowledge is coming from.  The companies with more, and more active, code-switchers can gain the most from their complete body of knowledge that all of their employees have.   Using code-switchers as mentors, especially with your minority employees, is also a great way to ensure the knowledge is being shared between the groups.

I love how social science takes the emotion out of a topic like this and looks at the reality of why this is happening.   HR wants to plan events so we all get to know each others cultures better, etc. When in reality, science will show us differences will continue regardless, focus on finding ways to gain the value from all of those differences by finding ways to ensure sharing of everyone’s knowledge is being done.

 

 

The Diversity of Productivity

Posted on by
4

It’s widely held in the HR field that the most productive organizations are the most ‘diverse’.  The problem is that concept is misinterpreted by most HR Pros and executives.  Most still believe that concept pertains to the ethnic diversity of your team (the color of the faces you hire).  It might be the greatest fallacy in the HR industry today!   In actuality, Productivity has zero correlation with team ethnic diversity.  So, what kind of diversity does make us more productive?

From Fast Company:

“A growing body of research shows that diversity–in gender, thinking styles, and intro- and extroversion–is needed for teams to be their most productive.

Writing at 99u, Christian Jarrett, the psychologist-turned-writer behind the British Psychological Society’s superlative Research Digest blog“

You need 3 types of Diversity to get the most productivity out of your teams:

1. Gender

2. Thinking Style

3. Behavioral Style

None of those have anything to do with the color of your skin.

Let me breakdown the three types of diversity and why I think they have such impact to productivity:

Gender: To me this is good old nature at its best!  Boys want to impress girls, girls want to look good in front of boys — for the most part. Sometimes boys want to look good in front of other boys.  I get that, I’m that old.  The other thing with gender that I’ve learned from being married 20+ years, is that women and men sometimes think differently. Sometimes…which in itself will lead your team down a path in a number of ways, with a number options if you have a good gender mix.  Gender diversity on teams in relation to productivity might have the greatest impact to positive productivity over anything else we can do.

Thinking Style: Whereas Gender is probably underutilized by HR Pros to help productivity, Thinking Styles might be the one we most rely on when thinking about non-ethnic diversity!  “It’s Diversity of thought!” is the most over utilized statement in diversity.  Primarily because so few of us actually use real scientific tools to measure what someone’s thinking style is. “Oh, Tim’s old and a republican so he must think one way, and Mary is young and democrat so she thinks this opposite!”  Is potentially so wrong, yet how most organization determine ‘Diversity of Thought’.

Behavioral Style:  Having both introverted and extroverted individuals on a team is huge.  Too many people like me on a team and no one gets a word in edge-wise.  Too many introverted folks and either nothing happens, or the one extroverted person controls the entire process.  All can be very bad.  Getting your introverts in an environment where they are comfortable to share their knowledge is key to your organizations performance.

This is not a message that is being shared to your executives at most organizations.  They are still very ‘black and white’ in their thoughts on diversity.  While ethnic diversity can make great additions to your workplace culture, don’t mistake it for having positive impact to your productivity.  There isn’t any science that proves this, yet.

What The ‘F’ Do Recruiters Know?!

Posted on by
1

FYI – Gang!  I’ve been asked to be a part of a panel discussion at SXSW 2014!  I’m super excited because I’ve never been to SXSW, but everyone tells me it’s something you have to do, if your anybody.  And if I’m anything, I’m somebody.  Being somebody, I’m asking you to vote for our session.  The voting seems a little American Idolish, reality TV show, but, Hey, give the people what they want and they’ll return the next year.  SHRM should take note…

Here’s the details on the Session:

What the F*ck Do Recruiters Know?

What the F*ck do recruiters know? They know most of you have no freaking shot at ever being in a management position, but all of you think you want to be and can be. They know your too fat and too ugly to have a great career – but you have zero self-insight and think ‘that stuff really shouldn’t matter’ – when it does to those making the decisions. Recruiters know that they don’t have to know your job, to find someone better to replace you. Recruiters know nothing about what you do – and they’re completely fine with that – but you’re not. Recruiters know how to get shit done in your organization and what buttons to push to get stuff over the finish line.

The gang from America’s Snarkiest HR and Recruitment Blog – Fistful of Talent – takes the filters off and shows you that the shit that recruiters know.

Session synopsis: Recruiters don’t know shit, except some shit you want to know, come and get to know their shit and you’ll be the shit.

– See more at: http://panelpicker.sxsw.com/vote/20816#sthash.fZL1hSBn.aIWAdapn.dpuf

I’m guessing it will be fun.  Probably won’t change my life, but a cool experience talking with like-minded people, and beer.

Go vote, please.  Takes like 2 minutes to register and vote.  Look at it this way – each day I provide free content.  2 minutes to vote for this session is payment for sucking all of my ideas into your work places’ for free for the past 2 years.  BTW – I have tracking program that shows me who reads each blog and exactly where they go after leaving my blog – so I know.  I know if you truly care about me or not.  And much like Santa, I’m making a list.

It’s your move.

– See more at: http://panelpicker.sxsw.com/vote/20816#sthash.fZL1hSBn.aIWAdapn.dpuf

Opportunity, Looks A Lot Like Work

Posted on by
2

In a world where everyone is completely insane over our celebrity culture – I can buy into this message from Chris Kutcher at the Teen Choice Awards:

Great message for the pre-teens who were probably watching this live – but also for the millions who now watching on YouTube.  As a father, I find it hard every day to find great message and role models for my sons.  I’m not saying I want my kids to look up to Ashton Kutcher, but hearing him say that it’s cool to be smart, that its cool to work, well, I can buy into that.

Last week I wrote a post on the only 3 career paths that are available for new graduates are: College, Military or Prison.  I forgot two:

1. The Lotto (Which is really the last great American Dream! And yes, I do consider ‘Lotto’ a career path! Just look at how many people play it hoping to make it their career!)

2. Work

What I mean by ‘Work’ is actually working one of those ‘crappy’ jobs that politicians and the media keep putting down as not ‘real’ jobs.  Those ‘crappy’ jobs (sales, service, etc.) are actually real jobs — if you make them real jobs.  Yeah, you won’t make much, but like Kanye said “He got ambition baby look in his eyes. This week he mopping floors, next week it’s the fries.”  Those crappy jobs, worked by someone with passion and dedication, can turn into something really good.  Maybe not in 1 year or even two years, but eventually they do.   I’ve worked and had a W2 job since the day I turned 16.  I’m not the smartest, I’m not the sexiest, but I go to work — everyday.

Top HR Lies

Posted on by
12

In the never ending quest to beat a blog series to death, let’s hope this is my last installment of “Top Lies” (Top Candidate Lies, Top Recruiter Lies).

At this point I’ve completely pissed off ‘candidates’, made some fun of Recruiters, so now it’s time to really have some fun with the easiest target of all  — HR!  For the most part my peers in HR have fairly thick skin.  HR is actually use to being made the joke in the professional world.  The only profession that gets made fun of worse is probably lawyers!  I could do an entire post on why HR lacks respect, but that has been done a thousand times and in reality having respect in HR isn’t a professional dilemma, it’s a personal one!  If you’re in HR and don’t have respect in your organization, don’t blame the HR profession, you need to look in the mirror!

All that being said, HR might be the king of the liars in your organization!  Let’s break down a few of Top HR Lies:

– “In HR we are here for ‘our’ Employees!”  — HR is not an employee advocate.  HR supports the organization’s leadership and mission.  BTW – many HR Pros don’t even get this concept! When push comes to shove, HR will always support that way leadership wants to go, not the way employees want to go.

– “You can tell HR, we are always confidential!” — No we’re not! HR has an obligation to look out for the best interest of the organization, not you.  If you tell HR something ‘confidentially’, there is a very good chance that information will be shared with others in the organization.  The reality.  HR has to mitigate the risk of the organization.  Your craziness has risk to it.

– “We had no idea layoffs were coming…” —  Sorry, but we did.  But we just can’t tell you that and create panic throughout the organization.  So, we lie. It sucks, but there isn’t any other way.

– “No, you can’t change your health benefits until next Open Enrollment, it’s the law!”  — Yeah, that’s kind of a lie as well!  There are laws governing when we ‘have’ to allow you to change your benefits (marriage, child being born, divorce, etc.), but HR can decide to change the plan rules and allow you to change if we wanted. But, that becomes a logistical nightmare!  Even with keeping our plan rules intact, we can still get around it.  Let’s say you are a young employee and chose the crappy low-cost catastrophic major medical plan that basically covers nothing, but you’re young and nothing will ever happen to you. Then, something does happen to you.  You come to HR. HR says, “We told you so! Sorry, you have to wait until next Open Enrollment, have fun with that cancer!”  HR could actually fire you on a Friday, hire you back on Monday and have you sign up for the ‘new’ insurance.  Based on your plan there could be some audit risk based on IRS code, section 125 – so check it out before you go do this. But, it’s not like you’re doing this all the time – this is maybe once a year for a desperate situation – I’ll take that risk (and have) to help my employee in this situation!

– “We fire people!”  — HR has never fired anyone, ever.  Managers of of employees fire people.  HR just supports that decision, and frequently influences a manager to make that decision, but we don’t pull the trigger.  Managers blame HR — “HR is telling me I have to do this”, but that’s a lie as well.  HR advises of the consequences if certain actions aren’t taken. Ultimately, leaders make the final decision on what is actually going to happen.

– “Top performers get rewarded!” — Actually, in most organizations even average performers get rewarded….and low performers.  We have a compensation plan and don’t want to leave anyone out. So, you can be great and get a 3% raise. Your cube mate could be a slug and get a 1% raise.  How does that feel?

–  “We treat everyone equally!” — The reality is we treat certain employees better and give them more leeway to screw up, because they are more valuable to the organization.  Not all employees are create equal.  That was just something that sounded good on the poster for the break room.   Some employees are actually substantially more valuable to the organization than you are.  We treat them differently.

– “We value diversity and inclusion!” — We actually really don’t give a crap about this.  It gets shoved down our throats, legally, organizationally, etc. What we really care about is filling positions with solid talent.  But leadership makes me provide a report that counts the color of faces, so now we have to care.  So we care about the number of faces, not the true sense of diversity.  Don’t hate the players, hate the game.

Alright HR Pros – What Lies Did I Forget?

 

 

Employees, Smoking = Less Money

Posted on by
2

Smokers will hate to hear this, but if you smoke, you’re more likely to make less money.

Really?

Really.

From CNBC —

“In a new paper, Federal Reserve Bank of Atlanta economists Julie Hotchkiss and Melinda Pitts found that smokers only earn about 80 percent of what nonsmokers earn. People who used to smoke and quit more than a year earlier, though, earn 7 percent more than people who never lit up in the first place.

The PSA advice that “one cigarette is one too many” apparently is true at work. Hotchkiss and Pitts found that the earnings of both a weekend social smoker and a pack-a-day puffer suffer a similar wage gap.

“It is simply the fact that someone smokes that matters in the labor market, not the level of intensity,” they wrote. “Even one cigarette per day is enough to trigger the smoking wage gap.”

That truly sucks, because those of you who know me, know I love hanging out with smokers!  Smokers are the backbone of your informal office communication network.  Smokers come in all shapes and sizes, from all levels of your organization.  It’s nothing on any given day to see a senior executive and some rank and file employee, standing outside enjoying a smoke and some small talk.  Many times strong relationships are formed outside in the ‘smokers area’, and it is very common for information to be shared that normally wouldn’t be amongst employees of different ranks.  I don’t smoke – but I love going out and hanging with smokers!

So, as you can imagine, this news from the Federal Reserve Bank of Atlanta (and why does Atlanta have their own Federal Reserve?!) was extremely disheartening to me.  I wonder what else Julie and Melinda have been digging into down there in Atlanta?  Do employees who drink Gin make more than all other employees? (please let this be true!) What about the office slut? Does he/she make more money, at work?  If so, did they name that ‘the slut wage gap’?  Do our tax dollars support this ‘research’?

Here is what I know, compensation pro wannabes, if slice and dice the data enough, you can make up any conclusion you want to.  The reality is, smoking equates mostly to lower education, thus lower wages.  That’s a broad stroke, but fairly accurate.  Educated people, for the most part, understand that smoking is bad for you.  Having that knowledge, and being educated, tends then to lead to a non-smoking life.  Having lower education, and knowing smoking is bad for you, tends to lead to a life of ‘what the hell, I’m going to die anyway’.  Some educated folks fall into this same trap.

So, I’ll ask you my smoking friends – if you knew you could make more money, would you stop smoking?  Also, if you never smoked, are you willing to pick it up for a 7% bump in pay?!

Smoke’em if you’ve gotten them in the comments…