Category Archives: Employment Brand

Riding the School Bus made me Tough!

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Re-run Friday – this post originally ran in January of 2011.  I still find Jenny Johnson one of the funniest people on Twitter and Instagram, check her out, she’s brilliantly funny. Also, my kids still hate the school bus!

I read a very funny quote today from a comedian, Jenny Johnson, which she said

“If you rode the school bus as a kid, your parents hated you.”

It made me laugh out loud, for two reasons: 1. I rode the bus or walked or had to arrive at school an hour early because that was when my Dad was leaving and if I wanted a ride that was going to be it.  Nothing like sitting at school talking to the janitor because he was the only other person to arrive an hour before school started.  Luckily for me, he was nice enough to open the doors and not make me stand outside in the cold.  Lucky for my parents he wasn’t a pedophile! 2. My kids now make my wife and I feel like we must be the worst parents in the world in those rare occasions that they have to ride the bus.  I know I’m doing a disservice to my sons by giving them this ride – but I can’t stop it, it’s some American ideal that gets stuck in my head about making my kids life better than my life, and somehow I’ve justified that by giving them a ride to school their life is better than mine!

When I look back it, riding the bus did suck – you usually had to deal with those kids who parents truly did hate them.  Every bully in the world rode the bus – let’s face it their parents weren’t giving them a ride, so you had to deal with that (me being small and red-headed probably had to deal with it more than most).  You also got to learn most of life lessons on the bus – you found out about Santa before everyone else, you found out how babies got made before everyone else, you found out about that innocent kid stuff that makes kids, kids before you probably should have.  But let’s face it, the bus kids were tough – you had to get up earlier, stand out in the cold, get home later and take a beating after the ride home, just so you had something to look forward to the next day!

You know as HR Pros we tend also not to let our employees “ride the bus”.   We always look for an easier way for them to do their work, to balance their work and home, to do as little as possible to get the job done.  In a way, too many of us, are turning our organizations and our employees into the kids who had their Mom’s pick them up from school.  I’m not saying go be hard on your employees – but as a profession we might be better off to be a little less concerned with how comfortable everyone is, and a little more concerned with how well everybody is performing.

Too many HR Pros (and HR shops for that matter) tend to act as “parents” to the employees, not letting them learn from their mistakes, but trying to preempt every mistake before it’s made – either through extensive processes or overly done performance management systems.  We justify this by saying we are just “protecting” our organizations – but in the end we aren’t really making our employees or organizations “tougher” or preparing them to handle the hard times we all must face professionally.  It’ll be alright – they might not like it 100%, but in the end they’ll be better for it.

The Hunger Games for Talent

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The wife and I went to see the movie The Hunger Games 2 – Catching Fire, like most of the free world at this point.  Here’s my review:

– As good as the first, if you thought the first one was good.

– It ended like they want to make a third movie…

– The Revolution has started! #HoldUpThreeFingersTogether

The thing I remember most about the movie is how all the people in the ‘capitol’ dressed very flamboyantly, and I think I would like my elected officials and Washington D.C., in general, if everyone was forced to dress like the Hunger Games capitol residents.   If I could figure out how to end each sales presentation with a new client by spinning around and my clothes caught on fire and turned into something else, I, also, think I would close more deals.

After I got home, it struck me that when we talk about a “War on Talent” we are actually using the wrong terminology.  War is when two sides are fighting for something, land, beliefs, etc. A revolution is a forcible overthrow of social order in favor of a new system.  I don’t really see what we are going through as a war.  I really don’t see companies fighting over talent, not in most parts of our country and in most industries.  I do, though, see employees beginning to start a revolution!

At one point in our country we needed unions to protect employees against the big bad companies.  I think we are getting to a point where companies will need unions to protect them against employees!  Employees leaving, employees living up to the employment contract, etc.

I believe employees, in many, many segments have taken back the power in the employee-company relationship.  Employees don’t have to leave a company to provoke change in the work place any longer, they just have to band together and figure out how to get to those who have the most influence to inflict the change they want to see.  This doesn’t even have to be formalized by union membership.  Most organizations are so hyper-sensitive to employee engagement, any deviation from normal sends executives and HR into ‘ice cream mode’.  Ice Cream Mode is when HR or executives feel engagement is lowering, so they run out and get ice cream to have an ice cream social and bring up morale!  You can replace ice cream with donuts, beer, pizza, etc. It’s all really ice cream.

Employees are learning they can start revolutions internally, and have drastic impact to how ‘their’ companies are run, and their ability to shape future decision making.  Those organizations that stomp out revolutions are learning the talent just gets up and leaves, goes to your competitor or another industry where their skills will transfer.  I think we all saw what might have been a war, change into a revolution.  I don’t see this changing.  The timing is right. The demographics of the workforce are shifting into the right mix for revolution.  Organizations have a decision to make.  You can continue to run your business like the Capitol of the Hunger Games, or you can become part of the revolution.  I haven’t read the third book, but I can guess how it plays out.  Can you?

Candidate Experience Isn’t a Real Product

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I love watching really good comics.  Sarah Silverman has a new special on HBO called “We Are Miracles” it’s brilliantly funny in the way where she makes her self laugh at some of the things she is saying.  I love that.  I find it funnier when the comic finds themselves funny, not fake funny, but naturally tickled at what they are thinking and saying out loud.  There is one part in the special where she talks about a product that is being marketed to women for a certain kind of odor, in areas we don’t talk about on family blogs like this.  She describes how these odor fighting products, marketed directly at women, going after their worst fears, aren’t really products.  We think they are because we see the commercials and someone holding a can in their hands and talking on TV, I mean it has to be real, it’s on TV!

But they aren’t.  There is no real need for this product. Women can use soap and water, like they use on the rest of their body.  As Sarah says, if you do that, your normal washing, and you still sense an odor, you don’t need a ‘perfume’ spray, you need a doctor!

This is exactly how I feel about Candidate Experience.  It’s not a real product.

We think it is because we have really smart folks telling us it is.  These same folks make their living off of consulting to companies who have unrealized fears of a candidate having a bad experience and then those candidates no longer wanting to use or buy their products and services.  This is made up.  This is private parts deodorant.

Here is what Candidate Experience is built upon:

1. At some point an executive had their sister’s kid, a niece or nephew of the executive, apply for a job with the company online.  Your system/process did what is was suppose to do, it weeded out this crappy candidate, sent them the “Dear John” letter, and that was it.  But it wasn’t!

2. Executive hears from her sister that her daughter Mary, a brilliant child, was not selected and not even given an interview, in fact there was no human interaction at all!

3. Executive has to save face with family.  Comes down hard on Talent Acquisition leader about how can we treat our candidates like this!

This is how Candidate Experience was born.  A niece not getting hired.

The executive not wanting to make this ‘about herself’ comes up with other reasons, and all the sheep follow along.  “We need to treat all candidates like we treat our customers!  We need to make candidates advocates of our products and services.  We need to treat candidates this better than we treat each other because it’s a competitive advantage for talent.”  And we begin to buy into the rhetoric.  We begin to believe that we have an odor, that what we’ve been doing is bad.  Our worst fears, that a candidate who feels they have a bad experience will stop using our products, is so overplayed it’s actually funny when you stop and actually think about it!  You will have candidates who feel they are great, you won’t, they’ll get upset and not like your company.  That is life in Talent Acquisition.  A minute percentage will think this way, and there is nothing you’ll ever be able to do about it!

The reality is, for the vast majority of Talent Acquisition Leaders, what we’ve been doing is just fine.  We treat our candidates like normal humans, we communicate with them if we feel they fit or not, and the process works.  Sure, some of us, have some bad processes, or parts of processes that need to be fixed.  But we don’t have an odor problem.  The biggest lie that is perpetuated in the Human Resource Industry is that Candidate Experience is important.  The reality is candidates have extremely low expectations when it comes to applying for a job.  All they really want and need is to know that you saw their application and/or resume, and do you feel they would be a fit or not.  That’s it!  Treat them like normal humans.  Give them enough respect to communicate with them the next step: 1. Thank you, but no thanks we have some better fitting candidates, try again next time; 2. We’re interested, here is step #2.

It’s not hard.  You don’t need to spend time and money on this.  You don’t have a real problem. I know you think you do, so many people are telling you so, so it must be real.  But it’s not, it’s private parts deodorant!

 

 

Snapchat Video Resumes

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I hear the all the kids love Snapchat!  Okay, I’ve been hearing this for over a year now, but never really found any reason to write about the product.  I even downloaded the App and tried it out.  I still don’t seem to have a need.  I’m an adult.  Unless I’m doing something I shouldn’t, there is no need for me to have a message that self destructs in 1 to 10 seconds.  I guess it might be something to give your managers who love to say inappropriate things to their staff, but then you’re encouraging them to say and do inappropriate things!

Even though I don’t get it, doesn’t mean it’s not a great idea.  It just means I’m old.  I mean the dude who stole the idea developed the idea just turned down a $3 Billion offer to be bought!  I’m sure the kids will keep using it, that was probably a good call.  Kids never give up on an App, and move on to something else every 27 seconds…

The way blogging works is you have to beat the millions of other bloggers to market with your idea.  They then steal your idea and write it up as if it was their own brilliant idea.  So, I’m hear to share with you the next great HR/Talent Acquisition idea for the last 30 days of 2013!  Snapchat Video Resumes!  Please don’t tell HireVue or WePow, they have more money than me and will have no problem implementing this into their existing product offerings!   I checked and Snapchat is the only technology partner HireVue hasn’t signed a partnering agreement with!

Here how it works:

1. You’ve got 10 seconds, so you have to be able to articulate your entire worth to a company in 10 seconds.   For many of you this is about 7 seconds too long.

2. Push the circle on the bottom of the screen.

3. Look into camera and start talking or do whatever it is you’re going to do to show how great of employee you will be.

4. Select who you want to send it to.

5. Send.

6. Wait for Job Offers to coming flying in!

Before you laugh and say this is impossible, you know I found a company that is already doing it.  File this under “Recruiting Professional with Shortest Career Ever“:

Likeable Media, a social media marketing agency in New York, is also finding value in the photo sharing app — as a recruiting tool.

When applicants apply to the company — which hundreds do each month, says Brian Murray, Likeable’s director of talent and culture — Likeable’s automatic resume processor sends an email alerting the applicant his or her materials have been received. It also offers a chance to follow up with Murray in email, over Twitter, or as of four weeks ago, via Snapchat.

“When you’re applying for jobs a lot of the time, you feel like you’re sending something into the black hole of resumes,” he says.

“We’re always looking for ways to give applicants a way to be creative outside of the resume.”

For the past month, applicants have been sending Murray Snapchat messages showing off their creative sides. Likeable has received more than a dozen messages from prospective employees, and roughly a third of them have been brought in for interviews.

Brian Murray, call on line one, it’s SHRM, they are sending out a kill squad.  Let’s just say if your screening process of candidates has a Snapchat element to it, you should be shot!

The 3 Worst Holiday Client Gifts

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It’s that time of year when you start receiving holiday gifts from HR Vendors.  My own company even does it.  For the most part we send out a holiday card to the vast majority out our contacts, but those ‘paying’ clients or ‘Friends of the Company’ (former or future paying clients) we do something special.  Most companies go through the same kind of decision making process when determining what should you do for your clients.

Some companies really get creative when determining what to send their clients. My friends Kris Dunn and Shannon Russo, who run the RPO firm Kinetix, decided a few years back to give out books to their clients and friends of the company.  Not just any books, they really dug in and got creative around a book that thought would challenge how people where thinking.  They would put together a thank you note and send out the books.  It’s different, it’s eye-catching, it’s memorable.  I’ll say, though, Kinetix is not the norm.

My friend, Eric Winegardner, at Monster.com personally makes peanut brittle each holiday, packs it up for hundreds of clients and friends, and sends it out all over the country.  It isn’t easy. It’s very time consuming. He could easily shop it out and buy store bought stuff.  It shows that he cares.  It shows that he is thinking about you.  Whether you like peanut brittle or not, it becomes a personal gift from him to you.

The norm is boring, safe and sometimes laughable.  Let me give you examples of the worse corporate/client holiday gifts:

1. Pinup Calendar!  Okay, I have to bust on a company that I actually like a lot (their new Open Web tool is awesome!), Dice.com!  But, they send out a Pinup Calendar each year, and I’m not sure if its meant to be a joke, or if one of their executive’s spouses runs a calendar printing company and they are forced to send these out, but it doesn’t fit their brand at all!  “Hey, we’re a tech company, take this 1970 pinup calendar and put in the wall next to your 26 inch LCD screen with your Outlook running on it.”  My grandpa had a pinup calendar in his garage he would get from the gas station!  I’m not sure who makes the Dice.com calendar decision, but I would love to hear about it!

2. Pre-printed Holiday Cards!  You know the ones that say something like “Happy Holidays from the Gang at HRU!”.  You shove it in a pre-printed envelope with a pre-printed address label of your client that your admin ran off an excel mail merge.  It says ‘Classy’!  “We care so much about you as a client that we won’t even sign our name to the card!”  Really!? I don’t care if you’re sending out 1500 cards, sign your freaking name on the cards. It might take a couple of hours and your wrist will hurt, but you’ll live.  Your clients deserve your very least!

3. Company Logo Coffee Mug!  No one really wants your crappy logo coffee mug, unless you’re going to spend some real money and get something that is really nice.  No I take that back, we still don’t want your expensive logo crappy coffee mug!  Again, what this says to your client is: 1. You must drink coffee and 2. You must drink coffee in our crappy mug and think about us!  I don’t drink coffee. Send me Diet Mt. Dew with your logo on it and I’ll drink every last drop and sign your praises in a caffeinated baritone that would make angels blush!

So, what should you do to show your clients you really care about them and want to thank them for another year of doing business?  It doesn’t matter, big or small, but make it something personal to them, not to you.  If your first thought is: “what is something that is cheap that we can throw out logo on and send it out” — you’re doing it wrong! If your thinking what does this client (the individual I have a relationship with) really into, and what’s something I can send them to show them I was thinking of ‘them’ specifically when they open it — you’re doing it right!

BTW – for any HR Vendor reading this – I’m totally into Gin, Michigan State University and Sprinkles Cupcakes!  Have a great holiday season!

 

Program Kids – Hiring for your Culture

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If you didn’t catch it last week, Michigan State Basketball, rated #2 in the country, knocked off the University of Kentucky, rated #1 in the country.  An early season match-up in college basketball which ultimately has little impact on the bigger picture of this basketball season, but it as fun to watch!

What the game really ended up being about was two different sets of kids, not based on their uniform, but based on their path.  Kentucky, under current coach John Calipari, has become a NBA basketball factory of first round draft picks.  Coach Cal has basically made the decision to use the NBA draft rules, that a kid must be one year out of high school and over 19 before being draft eligible, to build his winning program.  He basically sells to the best high school basketball kids in the country, who could probably jump immediately to the NBA, that you come to UK for 1 year, then leave and go to the NBA.  This system is working really well for him!  These kids come and take classes for one semester, and then basically leave as soon as basketball is over in March.  Doesn’t really seem to fit the goal of intercollegiate athletics, but what the hell, he’s winning…

On the other side you had Michigan State and coach Tom Izzo (to be fair, I’m a big fan of the program and Tom, I think Coach Cal is a cheater and a liar) whose has built one of the best programs in the country over the past 19 seasons, by taking almost the opposite way to success.  Tom goes out and recruits ‘Program’ kids.  Tom grew up in Northern Michigan, he was raised with a blue collar work ethic.  He is everything that Calipari isn’t.  He isn’t flash.  He’s loyal.  He wants his kids to leave MSU better men, not better basketball players.  While Tom would take a top player, he’s only ever taken a kid who was ‘one and done’, and even that kid didn’t think that would be the case when he came to MSU.  The kids who get recruited to MSU know they’ll be broken down, taught how to play defense first, team basketball, it’s about the program, not about you.  As you can imagine, a kid wanting to jump right to the NBA, doesn’t find this attractive.  Coach K at Duke is very similar, although, he tends to get a few one-and-dones based on his past success!

The game was close at the end, but not really as close as the final score.  MSU had juniors and seniors on the floor – grown mature men.  Kentucky had kids on the floor, very, very talented kids, but kids all the same.

Both programs successful.  Both programs win.  I like one way more than another, but I can’t argue the successful business model that Coach Cal has produced.

It brings up a great question for HR/Talent Pros and leaders of organizations.  We all say we want the ‘best’ talent. We want ‘rock stars’. But I wonder, do we?  Do you want ‘Program kids’, hires that fit your culture?  Or do you want ‘One-and-dones’, hires that have extreme talent, but might not want a long-term career with you?

You might say it’s a hard comparison because we are talking about amateur (Program Kids) versus professional (One-and-done) level talent. Of course in business we would always want professional level talent.  But I’ll argue that Program hires, those who fit what and where you want your organization to go will always be better in the long run.  What happens when the next big school or pros come calling for Coach Cal?  What happens to Kentucky?  It would left in shambles.  The strategy doesn’t have legs because you must rebuild every year. What happens if another big time school with a flasher coach starts getting all the one-and-dones?  Program kids don’t want to go to Kentucky.

Hiring for cultural fit has huge impact to long term organizational success.

Pity Hires

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Some of the best business interactions I have each week are on the back channel with the gang over at Fistful of Talent.  It usually starts with one of our tribe asking the rest of us a question, and quickly spirals out of control.  Almost every time someone will say “this email string should be a blog post”.  Almost 100% it’s not, because the snark level is Defcon 1!  The concept of “Pity Hire” came from one of these recent interactions and I’ll give credit to the brilliant Paul Hebert (original FOT member and if you need an expert on rewards and recognition, and almost anything else, he’s your dude!).

The conversation actually started around “hiring pretty“, which I’m a huge fan of and have written about it several times.  It’s my belief that over hundreds of years, genetics has and will continue to build better hires.  Hires that are more attractive, taller, etc.  It’s just simple science and human behavior interacting.  I won’t go into detail here, you can read my previous post to get the background.  Let’s just say smart powerful rich men, get pick of women. They have kids. Better healthcare, nutrition, family wealth, access and education, lead to the cycle starting all over again. Eventually, pretty people are not just pretty, they are also smarter.  Looks at our business and political leaders for the most part – usually pretty people.

So, it’s not really that hard to then make the jump to the fact that all of us really like to hire pretty people.  Like it!  We actually love it!  Therein lies the problem.  There are only so many pretty hires to go around, and let’s face it, not all pretty people are genetically superior!  This gets us to Pity Hires.  A Pity Hire is a hire you make of someone out of shear pity for them.  They might not be so good looking, or smart, or they come from circumstances that are less than ideal.  So that you can identify and help stop this kind of hiring I wanted to list out the types of Pity Hires we tend to make:

Pity Hire Types —

Second Place Hire:  The second place pity hire is the hire you make when you someone doesn’t get hired initially because you actually had a really beautiful person to hire.  The second place hire was probably a better fit, but not as ascetically pleasing.  You find another lower level position, at lower pay, and offer that to them.  You feel bad, so you give them a lessor job.

Crappy Situation Hire: The crappy situation hire happens when you interview someone who is in, or has went through recently, a crappy situation. Newly divorced and the spouse left them for a younger, more beautiful person (happens to both males and females).  The boss from their old job, they were having an affair with, found a new younger, more attractive admin to sleep with.  Things like that – crappy situations.

Recent Breakup Hire: They were fired from their last job, when they were let go through a layoff where their past company was getting rid of the less attractive people.  You feel bad they had to go through those situations, so you hire them for your job.

No One Will Give Me My First Job Hire:  One of the most common Pity Hires is the entry level hire.  Many of us have given out this hire in our careers.  Entry level candidate, got some worthless degree in something like “Historical Urban Anthropology” and can’t figure out why no one will hire them!  They’re not good looking enough to get a job like a normal person, so you hire them.

 Pity hires aren’t necessarily bad hires.  It’s really a kind of HR charity.  We do them for friends kids, and favors for old co-workers.  They usually don’t work out well, but we can compartmentalize them for what they are, Pity Hires.  As I write this I’m wondering if we might have just come up on the next great Recruiting Metric for 2014!  Can you imagine going to your executive team — “Well, we lost 25 hires last year, but we aren’t counting 5 of those losses, they were Pity Hires!”

 

 

You Don’t Want To Know How The Sausage Is Made

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I was talking with a friend of mine recently who is an executive in operations for a large private company.  We catch up a few times a year and swap war stories. His latest had to do with some frustrating dealings he was having with his HR team.  Part of this executive’s role is to ensure that sales are made for this company.  These sales are the revenue that keeps this company in business and creates thousands of jobs.  From time to time, he has a sales professional that might do something that, let’s just say, is not quite by the book.

Let me give you an example of something that may or may not have happened:

Sales professional is competing against your biggest competition over a major multimillion dollar contract.  Your sales person has the inside track because they have a strong relationship with the potential clients main decision maker.  This main decision maker likes to party, and your sales person knows this.  Sales professional goes out and drops $3,700 at a strip club on the corporate credit card with said client.  Multimillion dollar contract is signed the next week.  On the expense report there is no other name or company listed, your client has a policy of accepting any type of gift or gratuity from vendors.

Finance alerts HR of said activity on corporate credit card, and HR continues to push the issue and wants your sales person fired over their actions.  Yes, policy was broken, more than one policy.  This was not normal behavior for your sales team.  You weren’t given a ‘heads-up’ this was about to happen (trip to strip club).  This was the largest contract anyone on your sales staff has ever gotten signed.

What do you do?

You can see how this has many issues.  There are definitely some concerns.  How do you rectify a $3700 strip club visit by one of your top sales pros, which looks like he went by himself, and ‘on the record’ won’t say that anyone went with him.  What if it gets public that is how your company is closing sales? Do you owe it to your client to let them know that their own people are breaking policy?

Here’s what my friend told me: “Tim, I like sausage. Do you like sausage? (I said I did — he continued) If you ever saw sausage being made, you wouldn’t want to eat it, it’s a disgusting process.”

He didn’t have to say anything after that.  I got it.  Sometimes in organizations we do things for the good of the organization that outwardly might not look good.  HR can realize reality, or they can hide behind policy.  Either way, we are going to have sausage makers in our organization.

 

 

 

 

 

 

How many hours of work are too many?

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An article out last week on NFL.com spoke to the Detroit Lions head coach’s, Jim Schwartz, work schedule which averages 100 hours per week!  That’s break that down:

– 7 days * 24 hours = 168 total hours in a week

– 100 work week / 7 days = 14.2 hours per day

What does a 14 hour day look like?  You get into the office at 6 or 7am and you don’t get home until 8, 9, 10pm.  Every day, every week.  I know what you’re thinking.  Well they only play 20 games.  He gets half a year off!  Plus, he makes millions of dollars.  First, NFL never stops working.  Off season might be busier than the actual season.

Why do so many of these coaches work 100 hour weeks? From the article:

“The mentality of most coaches borders on the paranoid-obsessive end of the spectrum. Good coaches care about the littlest details. It takes time to wade through film, meet with coaches and players, script practices, design game plans and perform the oodles of other responsibilities that need to be perfect…

“We’re here a ton, but then I go up and I talk to a coach about anything and I’m sitting in his office and I peek down and glance underneath his desk, and there’s a pillow and a blanket,” Lions wide receiver Nate Burleson said. “For a brief moment, I laugh and I’m like, ‘Holy smokes, this guy sleeps in his office.’ But then when you really think about it, it’s like, ‘This guy really sleeps in his office.'”

It begs the question, should the NFL or any employer put a limit on the amount of hours that a person can work?  Airlines do it for their pilots and flight crew.  Safety is paramount and the last thing you want is a pilot that has not slept for 18-24 hours.  Many other occupations do it for similar reasons.  Safety always seems to be the one factor in limiting work hours.  Is the NFL not concerned about the safety and health of their coaches?  They limit the amount of practice time for their players.

How many  of us wish we had employees who loved what they did so much they wanted to work 100 hours per week!?

BambooHR’s founders limit their entire staff to 40 hours per week.  They kick them out if they try to work more.  That seems a bit radical.  I’m sure my staff would love me doing that to them, but 40 hours in most workplace environments seems to be the minimum, not the maximum.

I’m not even focusing on whether the hours in the ‘office’ or at home.  Just total work hours.  How many hours are too many?  Hit me in the comments.  My feeling is there are times in every occupation when more or less hours are needed to do a great job at whatever it is you’re doing.  One week I can be a rock star 40 hours.  The next week I might look like a total slack for working 60 hours.  I’m a big proponent of work when you need to.  The old farmers saying of ‘there are times to make hay’, runs true in every organization.  If you have someone who is consistently, over long periods of time, working 60+ hours, you’ve got a staffing problem.

 

To Haze or Not to Haze at Work

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If you follow sports, especially NFL football, you haven’t been able to get away from the nonstop coverage of the hazing issue that took place with the Miami Dolphins between two of their offensive lineman. Long story short, veteran offensive lineman, who is white, decides rookie offensive lineman, who is black, isn’t being man enough (whatever that means).  So, veteran begins hazing him to get him tougher by leaving racist voice mails, threatening the rookie’s family, trying to force him to pay for $30,000 dinners.  This Miami Dolphin veteran feels this is normal NFL rookie hazing behavior, which usually includes carrying a veteran’s luggage at away games, carrying shoulder pads off practice field, maybe buying some donuts for morning meetings, or picking up some pizzas for lunch.  The rookie he decided to haze was a Stanford graduate, with parents who are Harvard graduates. Where do you think this is going?

The question comes up constantly in workplaces, of which the NFL should be considered a workplace, shouldn’t ‘some’ hazing be allowed?  It’s easy for all of us to say “NO!”   It’s hard for us to know that in many, many instances our positive, not negative, workplace culture is built on many forms of hazing.  Phil Knight, the Godfather of Nike, wrote in his own autobiography, Just Do It, that his own sales reps, called ‘Ekins’ (Nike backwards), all got Nike swoosh tattoos on their calf when they were hired.  It wasn’t required, but if you wanted to ‘fit’ in, you got it.  Hazing at one of the largest, most successful companies in the world.

At my own company we tell new recruiters that they have to use their first commission check to buy everyone a round of drinks.  Knowing that this check will never cover the amount of what that tab will be.  (For the record – we just threaten this and don’t tell them the truth, but I always get the tab!) Hazing, all the same.

I’m sure, as you read this, that you are thinking of things that happen in your own company.  “We decorate peoples cubes for their birthdays” or “We make the new employee stand up in a meeting and share their most embarrassing moment” or “We don’t let the new employees know when it’s jean’s day”.  All harmless, all hazing.

Show it comes down to one small question: Should you allow hazing or not?

Or do you just call it something different like, cultural norms, team building, trust exercises, initiation, rite of passage, a test of loyalty, etc.?

I wonder how many of us admonish this veteran Miami Dolphin player (who for the record isn’t a choir boy) as a monster, while we turn a blind-eye to what is going on in our organizations.  What is happening in Miami, and I’m sure many sports franchises, fraternities/sororities, college locker rooms, etc., is very similar to what is happening in the hallways of your office building, on the floor of your manufacturing facility, sales bullpen and cube farm.

We allow hazing because it has become a societal norm.  “Well, I went through it, so should everyone else that comes after me.”  “Getting the tattoo is part of ‘who’ we are.”  “She’s ‘one’ of us, she gets it.”  This is what a NFL player was doing.  He was doing what he was taught to do by those before him.  By the culture he was working in.  No controls.  Just culture.  The funny thing about culture is that ‘it’ happens.  Whether we like it or not, our culture happens.