Kobe on Leadership and Life!

It seems like the entire world is talking about Kobe. The tragic accident that cost nine people their lives, including Kobe and his daughter.

I’m a Kobe fan.

It’s complicated, being a Kobe fan.

He has been accused of something horrible in his past. Like most rich people in the world, he got it to go away without any of us truly knowing the truth, but suspecting a whole bunch.

Kobe is one of the best basketball players ever. I loved watching him compete. I love watching him yell at teammates and seemingly not care if he was liked or disliked because he wanted to win more than anyone else on the planet. I love watching him with his daughters. Maybe the worst thing in his past, made him even a better father and husband (I don’t know).

Kobe is not like you or I. He was a true genius. He was better than 99.999999% of people who have ever played basketball. Most of us aren’t in the top ten percent of anything we do in life. Genius is extremely rare. Most people can’t understand genius. It’s a bit scary and completely uncomfortable from what we are used to.

As I said, it’s complicated being a Kobe fan.

In 2012, Kobe posted this on Facebook about leadership-

So, let’s breakdown the brilliance of what Kobe is saying about being a great leader:

1. Are you willing to make those around you uncomfortable to make them better?

2. Are you willing to push those around so much they might actually hate you at the time?

3. Success is more important, in the end, than being liked. 

4. Don’t tolerate victims.

5. We all have a leadership style that will get us to our highest level, it’s not all the same. 

I mourn the loss of a great basketball player and parent you died tragically with his daughter in a helicopter crash, as he was taking her to play the game he loved. I can’t imagine the heartache of those they left behind. As a father that has done that thousands of times, my own heart aches.

We are a totality of what we do in the world. That’s hard for me to reconcile. Humans can do the most wonderful, uplifting things we can ever imagine, and the most awful, and be the same person. Like I said, life is complicated and I tend to actually like how Kobe viewed leadership.

 

Would You Be Willing to Guarantee a New Hire One Year’s Worth of Pay and Benefits?

“People don’t want more choices. They want to be more confident in the choices they make.”

– Scott Galloway

It’s hard to hire not because there isn’t enough talent. There are all kinds of talent. In fact, there has never been a time in our lives where it’s been easier to actually find that talent and connect with that talent!

The technology and access we have to candidates have never been better. So, why is it so damn hard to hire!?

Candidates are fearful of making a bad decision. I might not love my current job, but at least I know what I have. I know the good and the bad. If I move and make a change, I’m not 100% sure of what I’m getting myself into.

So, would your organization be willing to take that fear away from me? 

Just take it clean off the table. If you take our job, we know it’s a stressful decision, we’ll sign a contract where we will play you a guarantee one year’s salary and benefits, no-fault. Meaning, at any time in the first year, if you, or we, decide this just isn’t working out, we’ll pay you the balance of that first year’s salary. It’s a no-risk offer to come to work here!

Would you do that? Why or why not?

If we do our jobs really well, in terms of sourcing, screening, assessing, vetting, and selection, this is really a low-risk proposition for the company, and it might actually help us land some of the best talent that is just a bit more conservative in their decision making. Think about who is naturally conservative in their thinking? Engineers, highly intelligent, logical people like scientists of all types, medical professionals, accounting types, legal types, etc.

You know those hard to land hires!

The dirty little secret of doing something like this is it’s basically almost no risk because most professional hires, given a proper courting process, don’t leave within twelve months. You wouldn’t do this with high volume hiring, but you could do it with your hard to find, low volume hiring.

What do you think? What am I missing? Why would our executives support this or hate this? Hit me in the comments.

And the Prize for the Most Money Goes To…

No one. You don’t give out prizes for making the most money. Making the most money is the prize!

“Hey, Tim, you made the most money! Congrats! Here’s a membership to Netflix.” Um, what? Just give me more money, I’ll buy my own damn membership to Netflix!

You give out prizes as rewards when people can’t make more money.  And the prize for the best customer service goes to, Billy! Good job, Billy! Here’s a gift card to Applebee’s for $25!

Organizations are constantly giving out ‘prizes’. We give out prizes for being the best employee. We give out prizes for finishing a project faster than we thought you could finish a project. We give out prizes for showing up to work every day.

I think it might be the first thing you learn at leadership college. If in doubt, give out a prize!

Don’t have an organizational vision? That’s okay, give out a prize.

Don’t have a new product to deliver to the market? No problem, give out a prize.

Have no clue what you’re doing? We feel you, give out a prize!

Prizes are a nice distraction from mediocrity. There easy and the honest truth is everyone likes winning a prize. Have you ever been somewhere, like a golf outing, where they pick raffle prizes and the prizes are all basically crap from vendors no one wants and people get so excited when their random number gets called! People clap. Hey, look, Mary won a prize! Good for her! Wonder what she’ll get? The tote bag or the portable battery that charges your phone up exactly once, yes!

But, we are put in this position because not everyone in our organizations can make unlimited money. So, we have to find ways to keep the troops motivated, and prizes seem to be the motivational tool of choice. The key to prize giveaways is that everyone has to believe they have a shot at winning, but not everyone wins.

If everyone wins a prize, it takes away from the prize value. If I win a car, I feel like the most special boy in the world. If everyone wins a car, it’s still great, but no as special.

Our greatest motivational tool of all time – the prize. Go give out one today!

 

 

Announcement! I’m Joining the Josh Bersin Academy as a Senior Faculty Member!

Today, I’m excited to announce that I’ll be joining the Josh Bersin Academy as a Senior Faculty Member!

I’ve run in the many of the same circles as Josh for years and, like many of you, have been always loved and admired his insights and data that he has shared with the community for so long, and I’ve seen him present countless times. So, of course, when he asked of my interest in joining, it was a no-brainer! Josh Bersin is the biggest name in our business!

For the past decade I’ve shared, and maybe overshared at times, everything I possibly could with this community of HR and TA professionals. So, this moves makes complete sense for me, because it allows me to continue doing what I love and sharing now with even more people and growing the community.

What’s the Josh Bersin Academy? 

The Josh Bersin Academy, composed of over 3000 members, is a center for the global co-creation of the future of HR by a Community of Practitioners sharing experiences in spirited conversation about what might be.

Adding expert knowledge to this conversation is the Senior Faculty group chosen by Josh Bersin, who of course, is the Dean of Josh Bersin Academy. Their role is to add expertise to the ongoing generation of knowledge by the broader community.  You can see my JBA bio by clicking on the link. I will be joining a distinguished list of Senior Faculty group to 21, plus of course, Josh Bersin as the Dean.  You can see all our bios here: https://bersinacademy.com/faculty.

What is my role as a Senior Faculty Member? 

Within the JBA platform and each specific course, we break up the members who are currently enrolled in courses into smaller teams/groups to have a better ability to have real, active interactions. As a faculty member, it is part of my role to get involved with these conversations, react, add insight, and answer questions.

Josh also will utilize our expertise for various content and research projects, that will add to the growth and understanding of the JBA members on an ongoing basis.

Why this role? 

As you can imagine, I get asked to do a lot of stuff! And I love to stay busy and try everything I can. This role in the JBA Academy allows me to continue on leading HRU Tech, continue to write and speak, and continue to work with the HR and TA Tech community that I have a passion for. I just need to find a way to clone myself or sleep much less!

Truly, I can’t wait to begin interacting with academy members! Helping share knowledge in our community is something that I really enjoy and it brings me great satisfaction.

So, check out the Josh Bersin Academy. It’s a tremendous way to increase your skills in HR, interact with like-minded professionals, and gain high-level insight from some of the best HR and TA minds on the planet (and me).

6 Ways Not to Treat a Speaker at Your Event!

I’m just getting ready to kick off the spring conference season and I’ve already had a handful of reminders of how not to treat someone who you are trusting to come to speak to your audience! It always amazes me how some conference organizers get this completely right and some fail massively!

Here are a few things you shouldn’t do:

1. Limit the conference pass to one day the speaker will be speaking. 

Really, you are asking me to come to speak at your conference, but then you are only going to give me access to your conference the one day you actually have me speaking? I think you’re missing the boat on what I might bring to the other days by having me there, plus you look super cheap and petty.

2. Only paying for one night of lodging. 

So, I’m coming from a snowy climate and you are now asking me to gamble that I’ll actually make it to your event. I can come the day before to ensure I’ll be there, but then you have me speak at 4 pm so I can’t possibly get a fight out, and now I have to pay for a room for an extra night on my own? Again, if you can’t afford two nights lodging for a speaker, you probably can’t afford to put on a conference!

3. Put limits on expenses that are so under market you are now turning me into a spendthrift to attend your event. 

It’s at minimum a $50 Uber ride from the airport to your venue, but you put in the contract a maximum of $35 for transportation from the airport. Or the only restaurant within walking distance is the hotel restaurant where the cheapest meal will be $40, but your limit is $25. Look, I don’t want to kill you on big expenses, but I also don’t want to pack my own lunch to make this work!

4. Give me a gift that is almost impossible to bring onto a plane. 

Okay, this sounds like I’m a pompous ass, right! Tim is complaining about a gift!?! But, if you give me a cutting board the size of Texas to bring home, I totally love the thought, but know that thing is never coming home with me! It’s not that I don’t love you did this, and it’s not generous, it’s that logistically it’s just a pain.

5. Don’t have diet Mt. Dew. 

Okay, this one is a bit personal but I don’t drink coffee and you want me coming in hot with the audience. Fully caffeinated, and shot out of a cannon!  “Would you like a bottle of water?” Nope! I’d like an IV drip of diet Dew!

6. Put them in a room that isn’t commensurate with the size of their audience.

Hey, we are so thankful for you to come to speak at our conference. To show you we put you in a room that holds 1,000 people, but we know only 50 will show up to see your session. Ugh! This is the worst ever for a speaker. To see hundreds of empty seats is defeating. It’s best to make the rooms smaller, have it standing room only, and the size of the room is a third the size. I don’t care about the size of the room, I care about how full the room is!

I’m a speaker and I hold events, and I understand the struggle of running an event and trying to make everyone happy. It’s next to impossible, but sometimes I think many of us aren’t even trying, or we care so much about the profitability of the event we start to treat people poorly.

The best events treat their speakers like a valuable commodity they want to return. How do we leave you with such a positive impression that you want to come back and you’ll tell your friends they should attend? That’s really the key. It doesn’t have to be about spending a bunch more money, but just making sure the speakers aren’t being put out of their way to perform their best at your event!

The Truly Absurd Power of a Bad Idea!

Have you ever been caught in a downward vortex of a truly crappy idea that at some point you wondered to yourself, “how the heck did we get here!?”

I like to think I’m the kryptonite of bad ideas in my organization. It’s part of my personality of being a bit unfiltered in my thoughts and ideas. If I think something is a bad idea, I’m probably going to say something. Or at least, I hope I will say something.

Why don’t we stop bad ideas in organizations?

  1. We never want to tell someone their idea is bad. We say things like, “there are no bad ideas!” Of course, there are bad ideas! That’s just a dumb statement. There are ideas that can ruin your company and your career. If some idiot opening shares a bad idea, it should be up to us as peers to point this out and help them out.
  2. The person sharing the idea is in a power position. This one is hard. Well, Tina is the boss! I don’t like her idea, but we have to go along with her or else it will probably look bad and she’ll make sure she crushes my career. This is the worst! If you’re a leader, you need to find someone who will tell you the truth about your stupid ideas.
  3. We all know it’s a bad idea but we’ve got so much already invested we need to make it work. Ugh! My grandmother would call this, “throwing good money after bad”. Well, we’ve come this far, we have to make it work. The best organizations know when to call it quits on a bad idea, take the loss, and begin a new in a better direction.

So, bad ideas grow and prosper basically because we don’t want to hurt feelings or hurt our own careers.

I do think there are some strategies we can use to help get us out of a bad idea. Some things that will allow us to protect our relationships and our careers, and put us on a better path.

If I think of the times that I saw someone’s bad idea blow up in their face, it happened because it was done publicly. If we have the ability to sit down privately with the individual and talk through it, I usually find that together we can create something better, and change a bad idea into something that will work, and it saves face for all involved.

In terms of people in the position of power who have bad ideas, I like, again, speaking to them in private, but also using data and competitive data to try and influence their decision in another direction. I’ve also used a strategy that is a bit risky, but it’s going over their head in a way that seems like you weren’t doing it on purpose. Like, “Oh, I want to share this data with the entire company because I found it so fascinating and thought others would have interest!” Data that shows we should be doing something else, in hopes, it sparks an idea for someone to change.

The reality is bad ideas happen every day in our organizations and it’s up to us to help create a culture where we reward stopping bad ideas. Where we respect each other so highly we are confronting bad ideas as a way to help that person’s career, not point out their failure. If we can get to that point, we put ourselves in a position to take the power out of bad ideas!

Would You Pay .5% of Your Salary to Employ Your CEO?

Let’s say you make $50,000. That means you would pay $250 annually to keep your CEO employed.

Are you willing to do that?

That’s, on average, how much each employee of a Fortune 500 company pays for their corporate F500 CEO in terms of the executive compensation of a CEO. Now, I know you don’t really pay any money out of your check to your CEO, directly. But, if your company wasn’t paying your CEO millions of dollars, could they be paying you a little more?

Or, do you believe the compensation your CEO is making is giving you, and all the other stakeholders of your organization, a good return on your investment?

A new study is out that looks at this issue:

How much a typical employee of the S&P500 firms implicitly “contributes” to the salary of his/her CEO? An amount of $273 on average or 0.5% of one’s salary, that is, one half of one percent on an individual salary basis. To assess whether such a contribution is worthwhile, one must determine the value of the CEO for the organization and its workers and stakeholders.

I love the mental exercise of this. Being a CEO of a small business it truly brings into perspective what you bring, or don’t bring, to those you work with each day. At the level of a Fortune 500 CEO, and the amount of CEO compensation at those giant companies, it’s hard to even imagine!

Tim Cook, the CEO of Apple, had a total compensation of $125 million dollars in 2019, down from $136 million in 2018. Do you think the employees of Apple would be willing, across the board, every single one, to pay .5% of their salary to keep Tim as CEO or go with a cheaper option?

Better yet, Apple is a very successful, profitable company. If the employees of Apple chose another CEO making, let’s say, only $10 million per year, would that profitability really change that much?

Many people have this argument around college and professional coaches ‘ salaries in sports. Does an NCAA coach making $8 million a year at a power 5 conference, really that much better than a coach making $500K at a mid-major program? Probably not. CEOs probably aren’t that much different. It’s very rare to find a leader, or coach, who is truly transformational that you can point to and say, yep, Timmy is definitely worth what he’s getting paid!

It would be an interesting internal study within your organization to see what percent of your employees would say they would be willing to pay it. It’s really a great measure for your CEO to understand their impact and worth, and probably bring them down to reality a bit.

What do you think? Would you be willing to pay .5% of your salary to your CEO!?! HRU employees – you don’t have to answer this! I already know you would! 😉

5 New Years Recruiting Resolutions You Need to Follow and How!

(Boy! Someone needs a shave!)

Free Webcast: January 28, 2019 at 1 PM EST (12 PM CST, 10 AM PST)

Come join me and Jessica Miller-Merrell as we break down 5 of the biggest areas every Talent Acquisition department should be focusing on in 2020!

Session Description:

It’s a candidate-driven job market right now. And there are no signs of the frenzied pace of hiring slowing down. With the rapid-fire pace everyone is moving, it’s a challenge to slow down enough to plan and prioritize. With this webinar, we’ve got you covered. Join this webinar presentation sharing the top 5 recruiting priorities you need to be focusing on in the new year. We’ll go beyond talent acquisition buzz words sharing real-world application that is designed to put you in a competitive advantage in the talent marketplace. Hear how to prioritize your efforts, where to focus, and how to drive the most qualified candidates in the quickest way possible using these 5 strategies for success.
This webinar is worth 1.0 HRCI Business and SHRM credit.

A replay will be available for those unable to attend the webinar live. 

Register Here! 

 

HR Managers! Sometimes Executive Compensation is Above Your Pay Grade!

From the front lines of in the weeds HR Management in Detroit – HR Manager claims to have been fired for whistleblowing on some unfair executive compensation practices!

From the front lines of real HR:

A human resources manager at the publicly-funded Great Lakes Water Authority has filed a whistleblower arbitration case against the agency, claiming she was fired only days after raising concerns about lucrative new retirement benefits for authority CEO Sue McCormick, and how they were handled.

The benefit netted McCormick, a former manager of the Detroit Water and Sewerage Department, more than $90,000 in additional retirement money in 2018 — an amount so large, it had to be split over two years to conform with Internal Revenue Service maximum retirement contributions by an employer.

Hmmm…sounds fishy…continue:

Though other GLWA employees also received the benefit — designed for former Detroit water department employees who left city employment to come to GLWA before becoming vested in the city’s pension system — McCormick’s bonus under the program was, by far, the largest, said Stephanie Stevenson, a human resources manager with the agency whose job included oversight of employee benefits…

…Stevenson said it seemed as if policies were being created specifically to assist McCormick with her predicament — and were being made without consulting Stevenson, who oversaw benefits.

“This was unfair. It was like an abuse of power — corrupt,” Stevenson said.

Rule number one in HR Fight Club – do not make a benefit change without first consulting the HR Pro in the house!

So, the GLWA decided to terminate HR Manager Stephanie. Did they terminate her because of the whistleblower complaint? “No!” was the exact quote from lawyers representing GLWA. Why was Stephanie fired? They weren’t saying…

Here’s the thing.

Almost every executive makes so much more than the run of the mill employee, and HR Manager, that when you see something like your initial impression is something isn’t right about this! Executive compensation is a different animal altogether!

Now, I don’t know if Stephanie was fired for whistleblowing. But, when you hear the explanation of the additional compensation benefit and its design, whether it was done specifically for the CEO or not, they dotted their i’s and crossed their t’s, and while most employees couldn’t take advantage of this additional benefit, all were eligible.

“Unfair” isn’t illegal and sometimes that’s is so hard to accept. Is it fair this CEO gets a bunch of money given to them when most employees will not be given anywhere near this amount? No. Is it illegal? Also, No.

If I was a betting man, Stephanie, got fired not for whistleblowing, but for probably some stuff she did to prove something illegal was going on, when it really wasn’t, but it felt like it was. Why don’t people come forward with whistleblowing complaints? Because either way, no one wants you around afterward. Rightly or wrongly, a trust has been broken. That’s not right, that’s reality. Funny enough, most HR pros actually know the math on this!

What I find most helpful when dealing with executive compensation stuff like this is to bring a few people into the decision-making process, and have us all together at the same time. I want someone from my legal team, someone from my HR team, and someone from my finance team, hopefully with their CPA. Are we legal, are we following tax laws, are we breaking policy we shouldn’t? Is everyone good? Okay, go.

Executives are hired and fired for making decisions above our pay grade. Sometimes they get benefits that seem unfair and exorbitant. The big question you need to ask, is this illegal or simply just unfair? Those are two very different things!

SHRM-SCP or HRCI-SPHR? HR Pros – Which one should you get?

I’ve been HR blogging for ten years. You learn a few tricks about blogging after that amount of time. One is you find out what people actually want to read by the search words they use to find your blog and various blog posts.

One of the most all-time most searched for terms that find my blog is:

“SPHR or SHRM” or “SHRM or HRCI” or “SCP or SPHR” or some combination of those terms.

For my non-HR readers, SHRM is the world’s largest HR association. HRCI is an organization that has certified HR pros through education and testing for decades. A couple of years ago, SHRM decided to take that type of activity in-house and do it themselves, which led to competition around who’s certification is better SHRM or HRCI, or which certification should you get SHRM or HRCI?

I wrote about this a couple of times, years ago, and it still comes up and I still get questions about it, so I thought I would do an update on the topic. The first time I wrote about this was in December 2016 when SHRM first announced its move into the certification space. My opinion then was I’m going to have both, and see how it all plays out, but SHRM is the brand name that HR pro and leaders identify with, no one really knows HRCI outside of the HR world.

What’s changed in the past three years? 

Really, not much! It’s played out a little slower than I thought, and there hasn’t been really any big moves like I thought would happen on the HRCI side. My feeling back then was SHRM would slowly bleed HRCI dry and take over the HR certification space. That has definitely happened, but not at the pace I thought it would. I would have thought HRCI would have had to pivot by now or be out of business altogether.

But, a funny thing has happened. HR pros/leaders, by their nature, hate change and are slow to change, so those who had their HRCI certification, have basically just kept at it, instead of changing. If anything, we probably see more people now holding both certifications, which is really kind of silly to pay both fees. In fact, my plan is to not renew my HRCI certification the next time it comes up.

Why?

My feeling hasn’t really changed. SHRM is still, by a mile, the brand name that is recognized in the HR community. The reality is HR pros get an HR certification to better themselves, their career, and their HR knowledge. As an HR pro, when you go on an interview, almost no one is going to question whether you have an SHRM cert or an HRCI cert, only that you have the certification. Also, most executives will identify with SHRM as being the gold-standard, again mainly because the brand is so strong in the industry.

What’s Next? 

In a modern world, what is it that people really need to show you they know their stuff? We all know someone who has a certification in HR that basically sucks at HR, so we go, “well, certifications tell us nothing!” I don’t agree with that. Taking both the SHRM cert and the HRCI cert, those assessments are for real. You just don’t show up, without studying, and pass those. So, there is definitely knowledge that is learned if you have one. But, we know that knowledge, alone, isn’t enough to be great at a profession.

SHRM has launched Micro-credentials, like mini-certifications, where people can dive deeper into certain aspects of the HR knowledge base. I think those have merit.

I think both HRCI and SHRM have completely missed the boat on talent acquisition certification. I’m on the board of ATAP and because it’s newly formed, and mostly volunteer, we don’t have the capacity to make this happen, but someone like HRCI could do it and it would be huge. Corporate TA leaders, more than anyone, struggle to find talent that knows what they’re doing. Again, certification doesn’t mean you’ll be great, but it’s a good first step to show someone actually cares about their profession and educating themselves.

SHRM’s answer to Talent Acquisition was the micro-credential and I got to be an instructor for one of the classes for this credential and the content was really good. But, it’s mainly designed for non-recruiting, recruiters. HR Pros who have to recruit, but it’s not their full-time gig.

More and more, we are seeing that formal education, getting your bachelor’s in HR, etc. It doesn’t have the ROI that it has in the past. This has led to many organizations hiring for positions and no longer requiring a college degree. HR is clearly one of those fields where a degree shouldn’t be a requirement. Some of the greatest HR pros I know do not have a degree but do have certification, and their lack of a formal degree has no bearing on their ability in HR at all. All that said, getting the degree will get you where you want to go faster.

The key to being great in any field is how you educate yourself and keep up on the industry. Too often I find way too many professionals that believe the way you keep up on being a great professional in your field is by showing up to work each day. That is not how you become great at anything! If you do not keep yourself up to date in your field and interact with others in your field, you slowly (or sometimes quickly) become obsolete.

Is there something else I should be getting besides SHRM or HRCI?

I do not feel, in the HR community, there is something else that replaces either one of these right now. There are a ton of new micro-learning, on-demand digital learning sites that are out there (Udemy, Lynda, Khan Academy, etc.) that can augment the things you won’t learn studying for SHRM or HRCI certifications.

Also, I do believe any modern HR Pro/leader has to really work to educate themselves on the HR Technology space that is now a critical component and competency for great HR in today’s world. Neither SHRM or HRCI really go deep enough on HR technology, but you will never get all you need from any one organization.

This is why your HR network of peers and mentors is critical. Networking with HR pros outside of your normal everyday world. Facebook and LinkedIn groups have really been excellent for this, in an online format. Local SHRM groups, DisruptHR, and various other local HR groups are also a great way to network and stay up to date on the latest HR trends and topics.