Category Archives: Hiring

Cool New HR Tech…that you might even be able to afford

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(I just returned from the 2013 HR Technology Conference where I got to see all the latest and greatest HR technology, and speak to some wickedly smart people.  So, for the next week or so, my plan is to share some of the products and insights I gained from this experience. So we are clear, no companies I write about have paid me to write about them. Enjoy…)

Here’s a run down from the HR Tech Conference Expo:

BambooHR: Tagged as your “1st HR system” or “we love you, if you use spreadsheets as your HR system” – Ben Peterson, the CEO, was by far the coolest and nicest and real CEO (and maybe person) I met all week at HR Tech.  They don’t like to use ‘HRIS’ because small and medium sized businesses and HR shops don’t even really know what that means.  BambooHR is an easy to use HR system and nicely designed, for a very, very cheap price.  Don’t let the price scare you off — cheap, in this case, doesn’t mean they try and a one-size and process fits all perspective down your throat – they’ll customize for you – and still be cheap!  If you are looking for your first HR system, or to up grade your old system, and you don’t look at these guys, you should be fired as an HR professional.

Blissbook: “Employee Handbooks to Smile About”.  I know, I know — Tim, you’re talking handbooks!?  Here’s the deal.  They have a super cheap, super cool UI (user interface — BTW, no one at HR Tech talks English, they only talk tech).  So, you can put your handbook online and add video, and hyperlinks and all kinds of stuff, and they make it really easy.  Don’t think PDF of your handbook on your careers site, it’s more than that.  Think of it as a cultural narrative of your organization having it’s own website.  One issue I see them having, the examples they show are really cool and hip.  So you think you can do the same thing, the problem is content isn’t easy to write to be cool and hip.  If you aren’t creative, neither will your Blissbook.

SumTotal: SumTotal is like BambooHR, if BambooHR was a gigantic enterprise total HR solution for your business.  Let’s be clear, SumTotal is a big company, like Oracle, ADP, SuccessFactors, etc. Big companies have the resources to do some really cool things, and Sum Total did that this year.  They added the industry’s first Context-Aware user experience. What’s Context-Aware?  You know when you go online to a store and look at a really nice pair of shoes you want, you put it in the cart, but last second you decide, I just can’t get these today.  We all do it.  Context-Aware marketing is the Ad a few days later on the side of another site you’re reading where those exact same shoes you were looking at pops up and now are 10% off!  How does this work in an HR system? Let’s say you have an employee who is not reaching their sales goal.  SumTotal’s new addition will recognize the employee is missing their goal, and without prompting or any HR or manager interaction at all recommend a training course for this person to take to better help them make their goals and maybe even a mentor in the company they should speak with who could help them become better at their job.  I don’t do this justice — trust me, it was super cool!

Work4Labs:  Work4 does Facebook recruiting, in an industry where no one has really figured it out yet (do you hear that Facebook?).  Work4 makes an solution that makes it really easy for companies to get their jobs posted on their company Facebook page and help them navigate, very easily, how to search for talent on Facebook’s Graph Search.  Also, they do this for a rather cheap price!  (Cheap meaning the cost of one or two headhunting fees, so you can see a very quick ROI)  Matthew Brown, Head of Product and co-Founder, might be 24 years old, which also helps let you know these guys get Facebook!

WePow: Formerly known as Wowser.  WePow is a video interviewing platform.  They’re really good at branding.  They gave out royal blue Converse Chuck Taylors at their booth and had pairs for all the big name pundits in our industry: Kris Dunn, Steve Boese, Gerry Chrispin, John Sumser, William Tincup, Laurie Ruettimann, etc.  Those kinds of things make a splash and get a good buzz going about their product.  Apparently, I’m not a big name in the industry, I didn’t get a pair of shoes (which is really the only reason they get mentioned here!).  Also, apparently, they are “like HireVue” when I asked their booth crew what they did.  Thanks HireVue for being so good at marketing you now have become the Kleenex of video interviewing.

YouEarnedIt:  New up and coming awards and recognition firm, designed around delivering a product that small and medium sized businesses can use.  Think Achievers, for smaller companies, and a lot less money.  Much more accessible for smaller companies because you aren’t forced to purchase their catalog of merchandise/awards which usually carry an industry standard 20% markup.  They do have that as well, but much more cost effective than the giants in the industry.

More next week – I’ve got two companies – one really well known and one hardly anyone knows doing some really cool things!

LeBron James Isn’t Good Enough For My Team

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Just putting together the roster for my annual Men’s City Rec Basketball team.  I’ve been pretty lucky in the past and have gotten some great players to come out and let me jump on their back to the championships.  As of right now here’s my roster for 2013-2014 season:

Current Starters (based on last years roster):

Point Guard: Craig Miller – Mid 30’s, 5’10”- still in ‘decent shape’ (this means he’s younger and faster than most of us).  He’s good for one wide open layup per quarter and one turnover.

Shooting Guard:  Don McCormick – 39, 6’0″ – He’s flat out money, I don’t think he’s missed a shot since 1998. Played DIII ball back in the early 90’s.  His job sometimes makes it so he can’t make games – we struggle in those games.

Small Forward: Marcus Jones – 47, 6’2″ – He’s our one black guy (we’d like more black guys, but it’s hard to find middle aged black guys in the suburbs who want to play with a bunch of white guys), he’s also the oldest guy we have.  Really never makes a mistake unless it’s a no look pass to one of us which we weren’t expecting.

Big Forward: James Brookes – 32, 5’11” – He’s not a basketball player, he’s a weight lifter.  Can’t shoot or dribble, but he’s good to hurt at least one opposing player each game, sometimes two.

Center: Mikey ‘Stretch’ McGee – 42, 6′ 5″ – He’s our tallest guy.  He likes to shoot the three.  Could have played D1, ended up going the CC route.  Currently he’s a UPS driver.

The Backups:

Point Guard: Me – 43, 5’7″- player/coach/manager – I get in if we are really up big or down big.  I’ve never seen a shot I didn’t like.  My philosophy: ‘Shoot till you get hot, then shoot to stay hot”

The 6 footers:  Ben, Jerry and Ken: All of these guys are 6 foot and basically play any position.  I lumped them together because they really are the same player. Solid, can do it all, just don’t make them run too many minutes at one time.

We are looking to add one more player to our roster this year.  We lost Billy.  He had to have his knee replaced and his real estate business was taking off again after the recession, so he’s out.  Here are the three candidates we have to replace:

1. Matt Smith – New guy in town.  He’s really in shape.  His wife is way hot.  He has a great basement man cave.  Seems like he would fit in with the guys really well.

2. Josh Moore – Another six footer.  He’s subbed for us in the past.  Likes to shoot (meaning he takes my shots).  The guys know him, but he rubs some guys the wrong way (mostly me, he takes my shots)

3. LeBron James – Yep! You read that correctly.  Let’s just say I have a connection.  Nothing in his contract to stop him from playing with us on Tuesday nights.  His schedule actually allows him to make 90% of our 12 game schedule.  We would own the league!

Seems like a really easy choice right!?  Wrong!  You see, I went to the guys to vote.  Knowing they would all laugh and Lebron would get his ‘Legion 124’ jersey shipped in the mail.  But to my surprise Matt Smith won the vote.  I couldn’t believe it, I had to find out why.  Across the board the guys came back with the following reasons why LeBron wouldn’t be a good fit for our team:  Wouldn’t find it a challenge, he would be bored, he was over qualified, he would end up quitting half way into the season, he wouldn’t take it seriously.

We had a shot a Lebron James for our team, and we didn’t take him.  Hard to believe, right?

It’s your reality.  Everyday you turn down great talent in your organization.  You turn down LeBron James because you’re scared.  We don’t say we’re scared.  We give ‘legitimate’ reasons like: “You’re over qualified” and “You wouldn’t find this position challenging”.  But we are just telling ourselves this, to make us feel better about making a terrible decision to turn away great talent.  ‘Being over qualified’ for a position is the single lamest reason to turn down talent that HR and Talent Acquisition has ever come up with.

The question is, would you turn down LeBron James if he wanted to join your team?

Even Kanye Uses Staffing Firms!

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Kanye West is starting up a clothing line and apparently needs some additional staff to get the line off the ground.  How do I know? The staffing firm he is using posted the openings on LinkedIn!  Yep, the kind of personal branding is using a firm to find his next CFO and VP of Production.  From Bloomberg:

“Two ads appeared on the site over a week ago by Decision Toolbox, a staffing firm in Irvine, Calif., that are looking for people to be chief financial officer and vice president for production at what is vaguely called the “Kanye West clothing project.” “[U]nlike those in which celebrities merely lend their name to a label, this venture will have the star power of Mr. West’s artistic vision at the heart and soul of it,” the ads say, although they neglect to mention that sometimes that vision is just a white T-shirt.

When asked if the posts were real, Decision Toolbox said that they were and that the person behind the new Kanye line was Richard Dent III, the former chief operating officer of Victoria Secret’s (LTD) PINK line who since 2012 has been the chief executive of custom menswear company Astor & Black. Dent did not reply to e-mails asking him to explain the new venture, so it’s unclear if Astor & Black is producing the line for Kanye or if the rapper is creating it himself and has just put Dent in charge.”

Here’s the thing – Decision Toolbox is your average, everyday staffing provider.  I’m sure they would say they’re special, but the reality is they do a little RPO, a little contingent and probably some contract work.  Besides Kanye’s VP and CFO positions, they are also looking for a Machinists and Automotive Service Manager.  Sound specialized to you!?

My first reaction — I’m a little surprised on how such a huge celebrity didn’t get roped into an expensive retained boutique firm!  My next reaction — I want to meet the person at DT who pulled in Kanye as a client!  There’s a story there, and I’m 100% sure it isn’t because they have the best customer service!

This does uncover a couple of issues, though, within the staffing industry:

1. If you can recruit, you can recruit.  Staffing providers sell the fact they specialize, but the reality is, you can either find talent or you can’t.  Given, you might get talent faster with someone who spends more time in a certain industry or classification of jobs, but good recruiters will get you people regardless.

2. Retained searching is the biggest waste of time and money ever created by the staffing industry, but it’s good work if you can get it!

3. If your ‘special’ staffing firm you just hired puts your CFO and VP positions on LinkedIn as their strategy to get you the top talent in any industry, you made the wrong choice of staffing companies!

$43/hr Fast Food Worker!

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There is this new, hip burger joint in Detroit metro called Moo Cluck Moo (alright, it’s a SmashBurger knock-off) which is becoming famous for paying it’s workers a minimum of $15/hr.  Okay, it’s not $43/hr, but the title was to prove a point and ask a question.  If you haven’t eaten at one of these new burger joints – they’re great! I mean great if you love a great burger, fries and shake and a ‘fast food’ meal bill of $50 for a family of four!  BTW – the sweet potato fries at SmashBurger will be on my death row menu.

How much should a fast food worker be paid?

Is $15/hr really a living wage?

$15/hr equates to about $30,000 before taxes.  Take out taxes,  health insurance co-pays, etc., and for arguments sake, let’s say that $30,000 is now $22,000.  $22,000 is fairly realistic, right?

So, $22,000 is about $1800 per month.  Let’s break down the expenses:

Crappy Apartment – $600/month

Crappy car payment – $250/month

Crappy car gas – $200/month

Crappy car insurance – $100/month

iPhone 5 – $100/month (you know this is true!)

Crappy Apartment utilities (electric, gas, cable) – $150/month

Food (other then your fast food meals you get while working) – $300/month

That’s $1700.  Let’s say we’ll leave the extra $100 for emergencies.

Is this living?

Now, let’s look at it from McDowell’s standpoint.  Unlike their ‘fast food’ friends at Moo Cluck Moo – which average check for a family of four is north of $40.  The average check for a family of four to eat at McDowell’s is probably closer to $25.  That extra $15 per check – does a lot.  It definitely makes it easier to pay $15/hr.

My point isn’t that we should be paying fast food workers more.  Someone choosing a career in the Fast food arts shouldn’t expect to make a ‘living wage’, they should expect to make a wage you can’t live on.  I love that Moo Cluck Moo is pushing the envelop in paying service workers and showing others that it can be done, on a small scale.  Can McDowell’s do it?  They could.  Are you willing to pay $15-20 more per meal for your family to eat at McDowell’s?  No, you’re not.  You will at Moo Cluck Moo – because it’s cool and hip and good.  But you can’t do that all the time.  It’s not sustainable on your living wage as a teacher, or accountant.  So, you sometimes have to go the cheaper route and eat at McDowell’s.

Simple economics will tell us that selling $.99 Double Cheeseburgers does not allow you to pay your hourly staff $15/hr and stay in business.  Charge $5 for that Double Cheeseburger and you can now pay $15/hr wages.  You will also have a drastic decrease in customers, so you’ll have to layoff most of your staff.  But those who remain will certainly be happy making $15/hr!

You can’t have it Fast — Good — and Cheap.  You must give up something.  Want McDowell’s to pay their workers a ‘living wage’?  Show them you won’t go away in droves when they double their prices.  You won’t do that.  If you won’t change — why should they change?

 

 

How To Get An Entry Level Job, Part II

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The most read post at the Tim Sackett Project is: How To Get An Entry Level Job.   Check it out, if you haven’t already. It’s my advice to a new college grad about how to get that first job. That grad is Christina Hart, and I wanted to do a follow up to the original post to see if my advice worked, or if it’s just B.S. like the rest of the stuff I write!  Here are the questions I asked Christina and her responses, unedited:

(Tim) What worked in your job search in finding your first entry level job after graduating?

(Christina) “When we spoke a little over a year ago, I was just in the process of picking up and moving to New York City. Before that point, I had been applying for full-time jobs while working a few part-time jobs in my hometown in Michigan. I knew that NYC was my desired location, so I made a commitment to move and give it a try. It was a struggle to get interviews before that point, because many companies were looking for individuals who were already in the NY area, and could come in at little more than a moment’s notice. For me specifically, moving to NYC made all of the difference. Within 24 hours of being in the city I had a job, and it’s highly unlikely that I would be where I am without having taken that step first. My first job in the city was temping as an administrative assistant, which lasted about 2 months, and from there I was offered a great full-time position at that same company.

The temping agency route is something I never really considered, a somewhat atypical path for most graduates to think about. That being said, it got me in the door and from there it gave me an opportunity to prove my worth. I networked within the company, which led to a career sponsor, and my current role.

At the end of the day, the thing that worked for me was taking that giant risk and moving across the country to the city I wanted to be in – even without having a job first. I think for graduates who have that same mindset with being in a certain geographical region, the best thing really is to just go, and once you’re there, network like crazy.”

(Tim) What didn’t work?

(Christina) “I tried a lot of different things when I was looking for my first entry-level role. Some of which, seems silly looking back. I remember seeing a lot of students who were doing social marketing campaigns for themselves on twitter or starting websites dedicated to hire so and so dot com. I had one of those websites. I was on just about every website at the time to create my personal brand. I had an about.me, a website, twitter, facebook, blog, and personal QR code – and most of it was redundant. While it’s still incredibly important to be cognizant of your online presence, quantity does not equal quality. I was hyperaware of every social platform and making sure that I was on each and every one. I don’t think that’s necessary, nor helpful in your search. I think you need to be very aware of what you want your social brand to reflect, but at the end of the day the company is not going to care whether you have 3 or 10 sites dedicated to such. Most of them are gimmicky anyways, and that’s often not what’s going to get you ahead. My advice to myself looking back, focus on understanding a few platforms really well and showcase that, instead of spreading yourself over every trend at the moment (like those hireme websites).

Continuing on the topic of social, I did a ton of online networking while looking for my first job. I participated in a ton of twitter chats, reached out to lots of people on LinkedIn, and applied online to every job imaginable. Looking back, I’d tell myself to get off the computer and get to every in-person networking event I could. I relied on social too much. I think it’s pretty typical of students now to rely on those indirect forms of communication (that’s how we communicate, right?) – but business and relationships still need to be nurtured in person. Go to networking events just to talk; talk to anyone you can. Don’t always greet that person with your pitch, instead try to form an authentic connection and from there people are more willing to help.”

(Tim) What advice would you now give someone graduating and looking for their first job?

(Christina) “Intern. Take a volunteer or part-time internship in the area or field you want to work in. You’re going to need it.

Customize your resume for each job/company. It should be tailored based on the job description and should include key words relevant to that industry. If you don’t know what those key words are, do a quick Google search and chances are you’ll learn pretty quickly. If the position says it’s looking for someone who knows Radian6 or CSS or WordPress – make sure those words are on your resume.

Speaking of platforms and programs, if the job or industry you want to be in requires knowledge or expertise in those areas – learn them. Take a class. Teach yourself. Make yourself an expert.

Get offline. LinkedIn is still my most successful and important networking tool, but turning those relationships into real life ones was the most important thing I could do. Go to large networking events or meet people for coffee. It doesn’t matter what size, as long as you’re talking. Show your value, so that people will remember you when they hear of a job. Make sure you’re the person they remember.

Nurture those relationships. Check back in every so often. A relationship is two ways; make sure you’re not just taking.

If you want to work in a specific industry or at a specific company reach out to people in those areas and get to know that industry. Use LinkedIn to ask people to share their expertise. Use informational interviews to find out what it takes to succeed, and what skills you need to have. Don’t be afraid to be concise in what you want. Tell them you want to work in X and ask them how to get there.

Everyone has to start somewhere – if you want to work at a company or in a certain industry bad enough, take whatever job will get you in. I know we all want to be running the company from the get go, we want the prestige, but you’re only going to get there if you get in first. Be the low man on the totem pole and use the opportunity to learn from those above you. If you work hard you will go far, no matter where you start. Humbleness, and a strong work ethic, will show through.

Find a career sponsor, and a few mentors. Know the difference between the two.”

(Tim) What was the hardest part of your job search?

(Christina) “Realizing the skills gap exists, and also that I didn’t want any of the jobs that were typically associated with my degree. I was applying for jobs and industries with which I had no expertise. I expected people to see what a great candidate and person I was, without the credentials to back it. We all assume a liberal arts education from a good school will get us a job, in reality; technical training and internships are imperative.

I’m introverted in nature, so learning to utilize my strengths to my advantage was a struggle. Working a room a large networking event was difficult. Learning to define what makes me the best candidate and how to describe my qualities took time.”

 

4 Big WOW items I got from Christina’s Experience —

1. Commit!  If you want a certain job, certain industry, certain location, certain company – y0u have to commit 100% and go after it.

2. Get in anyway possible.  Christina took a temp job into the industry and location she wanted.  People shit all over the idea of temp work, but the reality is, most companies frequently hire on temporary workers who are awesome into full-time roles.  It’s hard to find great talent, when a ‘temp’ proves themselves as ‘great’ talent, rarely do they get let go!

3. Get Experience.  I have so many HR friends who hate that I say this, but you need to do an unpaid internship if you can’t get a paid one!  For the betterment of your job prospects you have to get some experience.  Many times that experience will come in the form of an unpaid, volunteer professional type of a position.  It is the reality of many companies today that they can’t afford to have paid interns, but would love to have interns.  Go offer yourself up for free.

4. Have Lunch!  You have to network with ‘real’ people, live, face-to-face.  Social has a part in this — initial networking, follow up, etc. But nothing replaces the good old sit down and talk one on one type of networking.  It takes time, but it’s the best way to spend your time.  People can ignore you on social media, they have a very hard time ignoring you when you’re sitting across from them!

2014 Career Paths: Prison, Military or College

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My gun-loving Democratic friend, Laurie Ruettimann, sent me an article last week about the plight of Americans from the Washington Times basically saying 4 out of 5 Americans are at or near Poverty. I sent a message back ‘joking’ that it was another attempt by her to convert me to Democrat.

She replied with “No, it’s my attempt to get help. It’s employers like ‘you’ who can help this, not government, not Democrats, not Republicans…”

Here’s segment of that article:

“Here’s a snippet of what the American dream has become in the past few years: Irene Salyers, 52, of Buchanan County, Va., said the economic trend is only going to get worse.

“If you do try to go apply for a job, they’re not hiring people, and they’re not paying that much to even go to work,” she said, AP reported. The youth have “nothing better to do than to get on drugs.”

The American Dream is a nightmare for the majority of Americans. Our government can’t help. Let’s face it: the brightest people in our society aren’t in government; they are in private industry because that’s where the money is. Our government is mostly filled with narcissists who like to think they are really important while doing nothing but spending our tax dollars on band-aid programs and trying to stop the bleeding of a broken system. That’s just reality. 

No one, on either side of the political fence, has the brainpower to stop what’s going on.  They just jump on the bull and hang on with no control over where the beast wants to go.

I use humor in most situations. It’s my defense mechanism. When you grow up in the inner city — white, short and red headed — you either get your ass kicked or become funny. I didn’t like getting my ass kicked, so I got funny. Over the past year I’ve come up with what I think the career path is for my own three sons in today’s world. It’s what our government and public education system now provide to every American child.

What Career Path Will You Choose?

There are three concrete paths:

1. College

2. The Military

3. Prison

Realistically, those are the only three career paths a middle-class American child has today.

If you are a smart white kid with some money in your family, you have options. You can go to college. You can go to Europe. If you are a smart minority kid, the government will pay for you to go to college.

But most kids from the “lower-middle” or “lower classes” will either go to military or prison, regardless of race. A few will make it through the Community College ranks. 

(One caveat, super smart kids can go to college on scholarship no matter what race.)

But the broader point is this: if you are of average-to-lower intelligence, your career path narrows. College isn’t an option. Let’s face it — if High School kicked your ass, college probably isn’t a good bet. So you are left with the Military, which is actually a great option for many young people today who are lost.

Or you have prison.

This is what our society is showing our young people. College is the only way to move up. And if you don’t go to college, you have to go to the military or you’ll end up in prison.

We no longer have skilled trade programs. Service jobs don’t pay enough for you to actually live. Any decent hourly wage job will eventually be sent overseas or technology will be invented to make it obsolete.

Our President wants to start a Community College program that will allow most Americans to attend. I actually like this idea — but it’s really just taking the old programs that high schools use to provide and moving them into ‘High School II’ — aka community colleges. I think high schools could do most of these ‘non-professional’ programs better and cheaper than community colleges — but at least it’s a start.

Corporations, ultimately, will have the final say with all of this. If American companies want and need a trained workforce, they will make it happen regardless of what our government does. If they don’t, the career paths I’ve laid out will remain.

I am not trying to be pessimistic. If anything, I am being pragmatic in my views of our current situation.  Four out of five Americans are within reach, or in, poverty. That’s real. 

What is your company doing to help out this situation?

 

HR You’re the GM of your Company!

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I’m a huge baseball fan – specifically a Detroit Tiger fan – and I was reminded last week by the Tigers how important talent is to your organization and how HR could be at the center of it all.  In professional sports, like Major League Baseball, they call the main person in charge a General Manager (GM).  He’s the person behind the scenes (kind of like HR) making deals to keep their club competitive during the season or looking into the future.  It’s a very strategic role.  While they are not managing or coaching players on a daily basis, or playing the game – ultimately they are making decisions that have huge impact to the team you watch play the game.  Doesn’t that sound like a role you would love to have in HR?

The Tigers made some major moves last week to a team that is already one of the best in the majors.  Why would a GM do such a thing?  It would be like you going into your sales department, who is having record breaking sales, and moving on of your top sales people out and bring in someone new.  Doesn’t seem like it makes sense – if it’s not broke, why break it! The Tigers were facing a couple of things – 1. the pending suspension of their starting shortstop; 2. the need to bolster their pitching staff for a run at the world series.  They also have some long term needs – an aging short stop, so they need someone for the future.  I know, I know – boring sports stuff – but it shows how HR should be thinking in a similar matter.  How do we keep our organization running smoothly, and how do we make it better in the future – those two things don’t necessarily go together.

It’s HR’s job to figure all of this out.  It’s actually easier as an HR Pro to come into a broken company.  At that point you know what has to be done, and you start doing it.  If you come into a great company the question is how do you make it better, and potentially any change you make might make it worse.  Harder yet, is how do you make that organization better, when it’s already doing great?  Your the GM what do you do?  Sit on your hands and ride out the run?  Look to the future and start getting the next generation ready?  It’s the heart of people strategy and the single coolest thing we get to do in HR!

The Tigers are one of the top teams in the MLB for a simple reason – they have one of the best GM’s, Dave Dombrowski.  He constantly is looking for ways to make his team better, but also not mortgaging the future away be giving away their developing talent. It’s a difficult balance.  It’s the same in your role in HR.  Your organization needs you to find ways to make them better right now, and keep them great in the future – sometimes that means making unpopular changes.  Sometimes that means you’ll be helping influence your leaders to make courageous decisions.  Decisions you not only have to support, but champion.  A good GM helps the fans of their organization see the bigger picture – half marketing person, half prophet. HR needs to do the same.  Our employees look to leadership and HR during major decisions and changes to see the reactions.  They analyze every word, every facial expression and read into everything. Great GM’s/HR Pros know how to paint a bright future and a realistic positive outlook presence.  Are you ready to be the GM of your organization?

The “Lost Dog” Recruitment Strategy

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I’m up today over at Halogen Software’s HR Blog talking about the time I lost my dog and what it taught me about recruitment. Here’s a snippet:

“When I was a kid, our family dog, Tippy, ran away. We’d had Tippy for a number of years, so as you can imagine, this situation was heartbreaking.

I think we did what any family would do to find our lost dog.

My Dad worked the neighborhoods by car — window down, yelling Tippy’s name, stopping to speak to neighbors to see if they had seen our little dog.

My Mom, sister and I made signs. You know the ones:

LOST DOG! Reward! Please call!

And of course a picture.

We posted the signs on every telephone poll within a half mile radius of our house.

Within a few days, we got a call from a retired guy who’d seen our signs, found our dog in his yard, and was able to coax him into the garage for safe keeping until we could come and get him.”

Click here to find out how your recruitment Strategy, is like me losing my dog…

I’m kind of like Paul Harvey today – click over you’ll get to find out the rest of the story…

 

Top Recruiter Lies

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So, last week, I wrote a little HR blog post called – ‘Top Candidate Lies‘ and it got a rather large reaction.  LinkedIn’s What’s Hot picked it up from TLNT (ERE’s HR website which re-blogs some of my work) – and in a little over 8 hours, over 75,000 people read the post, and over 500 comments (at TLNT’s site)!  Cool for me, right!?  Well, let’s just say there were a ‘few’ folks who didn’t agree with my post – so I took a bit of beating – as did the Recruiting Profession in general.

Basically, from the Top Candidate Lies post, there three camps:

1. Recruiters – where about 99% agreed with the lies, and found it funny

2. Job Seekers – who honestly had one of these things happen to them, now understood that some recruiters might see these as lies, and wanted help in how they should address (I got over 50 person emails like this – which was cool and made for a busy weekend)

3. The Haters – these folks assumed all ‘candidates’ were out of work people, and they weren’t lying or had to lie to get a job.  There’s really no logic in addressing these folks, like: many candidates lie and are actually employed, candidates lie because they just don’t want to tell the recruiter the truth (more on this later) or candidates lie because most candidates lie! The Haters also pointed out that Recruiters Lie!  For which I say – “yes, yes they do!”

I love The Haters passion, though, so I wanted to go down that road of the Top Recruiter Lies – Here you go Haters!

– Send Us Your Resume, Even Though We Don’t Have a Job Lie – this was pointed out by a few people – I would say this is a ‘semi-lie’  (how do you like that haters!).  While the recruiter might not have the opening currently, they’re asking for a resume because they frequently have those openings and they never know when one is coming. The recruiter, though, is wrong by not telling you this up front, so you know what to expect.

– The Hiring Manager Hasn’t Gotten Back To Me Lie – This is a lie and not a lie – potentially!  For Corporate Recruiters this is a lie or lazy – you pick.  If you’re a corporate recruiter and tell the candidate that the hiring manager hasn’t gotten back to you – get your butt up from your desk and walk over to the hiring managers desk.  If they’re in a different location and won’t get back to you – you have an influence problem you need to work on.  Agency-wise it’s the one frustrating things recruiters have to deal with – Hiring Managers will get to ‘us’ when they feel like it, and usually after they’ve exhausted every other opportunity internally to fill the position.

– The Never Call Back the Candidate Lie – this really isn’t a lie – but The Haters pointed this out happens all the time!  For the sake of Recruiters everywhere – if you do this – please quit this profession – we (all Recruiters) Hate you as well.  You give all of us a bad name.  It takes 10 seconds to call back a candidate you spoke to a job about, and tell them “Sorry, you were not chosen – stay in touch, don’t call me again, etc.”  10 seconds!  Haters – bad Recruiters don’t call you back because they have major conflict avoidance and don’t like telling people negative stuff like – “You’re not good enough, we found someone better” or just a simple Lie “we filled it internally”.

– The You Didn’t Score High Enough On The Assessment Lie – The company you’re trying to get into might actually have cut-off scores they’ve established – the lie comes into play when a hiring manager presents someone they’ve worked with previously and that person scores the same as you – but still gets the job.  If they really like you – the assessment won’t stop them from hiring you.

– The We’ve Decided To Go Another Direction Lie – This comes along with the ‘We really liked you, but” Lie.  This is Recruiter training 101 – to not get yourself into trouble when telling a candidate they didn’t get the job – give them a reason that legally can never come back and bite you in the butt.  “We really, really, really liked but have decided to not fill the position.”  Two weeks later a job posting comes out that seems very similar but with a title change and a few description changes.  They didn’t like you.

The biggest reason Recruiters lie?  They have major conflict avoidance and are not willing to tell you the truth, which is usually there is something wrong with you – based on what they are looking for and don’t want to hurt your feelings.  Unfortunately, many candidates would actually be helped by a little Recruiter honesty – but recruiters are afraid of candidates who get told the truth – and then get charges from the EEOC, other state or federal agencies, or just get flat out sued.  Candidates have a hard time with feedback like – “you’re really creepy”, “you’re annoying” or “your personality is grating”.  So, the lies come – because Recruiters have found Lies are easier than the truth.

Ok, Haters – your turn – which Recruiter Lies did I forget?  Hit me, not literally, in the comments…

Inclusion – As Defined By A Conservative White Guy

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Before I go off – let me say I’m 100% sure Pro Diversity and Inclusion camps don’t have me in mind to be their spokesperson.  You see I’m white. I’m middle-aged. I’m a male.  I tend to lean conservative in my political views, moderately.  So, if you’re really into Diversity and Inclusion – I can totally see why you’ll immediately discount everything I’m about to say.  If I was a women – a black woman – a liberal black woman – a liberal black woman in a wheelchair  – well then – I’d expect you’d listen pretty closely. Right? Don’t kid yourself.

If that’s the case – you’re as closed minded as you believe I am.

I’m completely sick and tired of hearing about Diversity and Inclusion in the way it is being advocated for by my HR brothers and sisters.  It literally makes me sick to my stomach.  Here’s why – with every program, every communication you espouse about your organization being ‘Inclusive’ – what you’re really saying is –

“ABC Company values Inclusion as long as you’re view points are the same view points that we share.”

This isn’t Inclusion!  This is ‘Exclusion’ to the definition!  But you’re selling it as Inclusion.  Am I insane!? (Don’t answer that – it was rhetorical!) Or did someone change what Inclusion really means?

You see – by my middle aged white conservative viewpoint – Inclusion means we should accept everyone – all view points, all colors, all shapes and sizes.  But when ‘I’ the middle aged white conservative guy wants to share ‘my’ beliefs – your organization doesn’t want to hear those.  What you want to hear is that I really have liberal beliefs, that I support abortion, that I think marijuana is harmless, that tattoos are super cool, that everyone should be working from home, that all people have the ability to do all jobs, that I’m not religious – and if I am it’s a religion that you totally support, and that if my religious beliefs somehow don’t support your liberal view of inclusion that I’ll never speak those views publicly and make those employees who do have different views that I uncomfortable – although it’s fine if they throw their views in my face, since that is what ‘Inclusion’ is all about…

The funny thing is – I would define myself as a fiscal conservative, socially liberal and I don’t go to church but was raised around many religions- so I can adapt and fit into almost anywhere.  But since I’m white and middle aged and voted Republican – I can’t fit into most of your Inclusion demographics – which is again is funny to me – since Inclusion is defined as:

“the act of including or the state of being included”

No where in the dictionary did the definition include: “if you believe the same things we believe ‘inclusion’ to mean” or “if you some form of minority”.  The definition is short and clear – Inclusion means everyone is included – even Me – middle aged conservative white guy!  My HR peers are forgetting the “Inclusive” part of “Inclusion”.  I’m reminded of this daily, not because of my own demographic makeup – but I have a 70 year old father still in the work force and he continues to share stories with me about how his 50 years of experience is no longer relative.  That somehow 50 years of experience is becoming worthless.  That on a daily basis – he feels his organization is less inclusive, and more exclusive – because the only people who know anything are the young.  Again – Inclusive-Exclusion at its finest.

But – I understand while you’ll discount this – I’m not liberal – I’m not a minority – the only disability I have is horrible grammar.  I don’t count.  Maybe we can call this ‘new’ Inclusion – “Inexclusion” – being inclusive to those that we share our same ideas, beliefs and opinions.  What do you think?