Category Archives: Job Seeker Advice

Riding The School Bus

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It’s that time of year when parents and kids make a big decision, to ride or not ride the school bus! From the Project archives.

I read a very funny quote today from a comedian, Jenny Johnson, which she said

“If you rode the school bus as a kid, your parents hated you.”

It made me laugh out loud, for two reasons:

1. I rode the bus or walked or had to arrive at school an hour early because that was when my Dad was leaving and if I wanted a ride that was going to be it.  Nothing like sitting at school talking to the janitor because he was the only other person to arrive an hour before school started.  Luckily for me, he was nice enough to open the doors and not make me stand outside in the cold.  Lucky for my parents he wasn’t a pedophile!

2. My kids now make my wife and I feel like we must be the worst parents in the world in those rare occasions that they have to ride the bus.  I know I’m doing a disservice to my sons by giving them this ride – but I can’t stop it, it’s some American ideal that gets stuck in my head about making my kids life better than my life, and somehow I’ve justified that by giving them a ride to school their life is better than mine!

When I look back it, riding the bus did suck – you usually had to deal with those kids who parents truly did hate them.  Every bully in the world rode the bus – let’s face it their parents weren’t giving them a ride, so you had to deal with that (me being small and red-headed probably had to deal with it more than most).  You also got to learn most of life lessons on the bus – you found out about Santa before everyone else, you found out how babies got made before everyone else, you found out about that innocent kid stuff that makes kids, kids before you probably should have.  But let’s face it, the bus kids were tough – you had to get up earlier, stand out in the cold, get home later and take a beating after the ride home, just so you had something to look forward to the next day!

You know as HR Pros we tend also not to let our employees “ride the bus”.   We always look for an easier way for them to do their work, to balance their work and home, to do as little as possible to get the job done.  In a way, too many of us, are turning our organizations and our employees into the kids who had their Mom’s pick them up from school.  I’m not saying go be hard on your employees – but as a profession we might be better off to be a little less concerned with how comfortable everyone is, and a little more concerned with how well everybody is performing.

Too many HR Pros (and HR shops for that matter) tend to act as “parents” to the employees, not letting them learn from their mistakes, but trying to preempt every mistake before it’s made – either through extensive processes or overly done performance management systems.  We justify this by saying we are just “protecting” our organizations – but in the end we aren’t really making our employees or organizations “tougher” or preparing them to handle the hard times we all must face professionally.  It’ll be alright – they might not like it 100%, but in the end they’ll be better for it.

My Pet Died. Should I tell the interviewer?

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Last week I did an entire post on ‘excuses’ candidates give when missing or cancelling interviews, check it out here.  Then I get a question sent to me from a reader, who was getting ready to leave for an interview, that very day, and had their pet die.  Her question to me, “should I tell the interviewers, when I arrive, that my pet just died?”

That’s karma.  As soon as you make fun of something, the world has a way of pointing out this stuff really happens!

Here’s what I know. I have had a pet die as an adult.  It crushed me.  I cried like a baby. No, like a b_a_b_y!!  The hardest cry I can ever remember having in my life.  The old veterinarian that helped me out actually had to sit down with me and put his arm around me like he was my Dad.  I’m thankful he did that.

I can’t even imagine going to an interview after that just happened.  I would have been a mess.

So, what was my advice?

I would have told them my pet died.  I’ve interviewed thousands of people in my career.  Almost all of those folks actually wanted the job they were interviewing for, and wanted to put their best foot forward.  Every once in a while I had an interviewee come in and you could tell something was not right.  Sometimes they would tell you (sick kid I was up all night, just lost someone close to me, etc.) and give you context to why they were off their game. Many times they wouldn’t, and it didn’t go well, you could tell they were distracted and usually that ends with not moving forward.

You see, while most people don’t think HR is at all ‘human’, I am.  I get you’re going to have really crappy stuff happen to you in your life, and how you deal with it probably tells me as much about how you’ll perform in a job than any other single thing.  One thing we rarely get to see is how a candidate truly handles stress. Real stress!  So, having someone come in and show me that it really sucks, but life moves on and I really want this job, shows me they can handle stuff.

I think you need to be careful with this, though, because you can easily turn this into a huge negative. Let me give you two examples:

1. Pet dies in your arms an hour before you interview.  Almost everyone would say that’s traumatic and very stressful.  You coming to the interview and soldiering through will get you positive interview points.

2. Your sister lost her job an hour before you interview.  Potentially shocking news and you feel awful.  Bringing something like this up would make me question your resolve!  It’s a job, it’s your sister, that isn’t really traumatic.

Do you see the difference?  You gain positive points for being able to handle something universally considered horrible.  You get negative points if you can’t handle everyday stresses.   The problem is too many people considered ‘everyday stresses’ as horrible stresses, and no one is going to tell them differently.  I see this interviews all the time.

So, feel free to share major life stresses in interviews if you know they come across as real honest major stresses, and you feel confident you can show those you’re interviewing with that you can handle it and move on.  If you’re worried because your kid had a running nose before you left and you share that, you’re probably not getting asked back for a second interview.

The Corruptible Effect of Praise

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This is a quote from Albert Einstein:

“The only way to escape the corruptible effect of praise is to go on working.”

 

That’s pretty powerful.  When I first read the quote I thought to myself, Albert believes praising someone for their work is a bad thing.  He was a really smart dude, so I tend to read his quotes with a sense of he probably knew more than I do, there must be some truth.

Praising someone for their work is bad.  It just doesn’t seem right, does it!?  Could Albert have been wrong?

I didn’t write this post as soon as I read the quote, I gave myself a day or so to let it sink in.  The longer I was able to digest it, I think Albert was saying something different.  I now believe he was speaking to our ego, not to the praise.

Praise itself is not corruptible.  The effect is has on the participant is corruptible. If you allow yourself to buy-in and believe your praise, you tend to stop doing what got you the praise to begin with.

How do you combat this corruption.  Go on working.

I love to the phrase, “Dance with the one that brung ya.” I use it often.  To me it means, you have to keep doing what you did to get you to where you are, assuming you want more of what you got.  If you don’t, stop doing what you’re doing and do something else.   If I’m doing well, I’m going to keep dancing with the one that got me to the dance in the first place, I’m not changing to another more sexy dance partner.  That’s corruption.

We like to blame praise.  Tell someone they’re great enough times and they will begin to believe they’re great.  If they believe they’re great, they’ll stop working to be great. Praise must be to blame.  But it’s not praise that is to blame, it’s ego.

Now get your ass back to work, you’re not as good as your praise has you believe you are.

 

The Candidate Fade Away

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There’s this thing that happens with dating nowadays, called the Fade Away.  I know this because I have teenage sons.  The Fade Away is when you’re dating someone and you know it’s not for you long term, but instead of just telling that person you start the Fade Away process.

You stop talking, and start texting.  The texting slowly becomes less frequent, spread out and shorter in length, to eventually stopping altogether.  No finalization.  No uncomfortable exchange of items. Just fading away into a life without that other person being in it.

You see, back in my dating days, well, we didn’t have texting.  You had phone calls that you could duck for a while, but let’s face it your parents were not going to cover for you, so eventually, you had to face the other person.  Those conversations were awful, I so wish I had the fade away!

Because of how we treat our personal relationships today, candidates are now using the Fade Away on companies.   Recruiters talk to a candidate, they seem excited, they call you back every time you call them.  They give you their cell phone number and you begin to text. All is right in the recruiting world.  At some point the candidate decides that the position, or the company, or you just isn’t right for them and they stop returning calls and texts.  It’s not all at once, it just gets less, until it fades away completely.  Just like we were dating.

Here’s some ways to stop the Candidate Fade Away:

1. Be the understanding Girlfriend.  You know the type: “No! No! Really!  I get it! At any point you aren’t cool with this, I’m totally cool with this, let’s just make sure we are straight with each other and tell each other!”  Then you tell her and she loses her effing mind! Okay, ladies, I know, it works both ways!  As a recruiter start out the candidate relationship like this, be a pro. “Tim let me tell you how I work up front.  There is going to come a time when you might feel I presenting you something that you just don’t want for some reason. I’m completely cool with that, I’m presenting you.  I’m your Jerry Maguire. Let me know right away, and I’ll make sure we both look good when speaking to the company and hiring manager.  But I need to know up front what’s going on.”

2. It’s about you, not me.  Find out how the candidate prefers to communicated to and have them set the terms.  This usually works out well, because they become invested.  You told me this is how you wanted to be communicated to, and I’m following what you wanted.  Experienced recruiters usually hate this route because they’ve been trained to ‘control’ the candidate.  Used in the right manner it can be very effective.

3. Call out the Fade Away!  Making fun of what is going on won’t connect with everyone, but it will definitely connect with some.  Many folks will get defensive if you call them out on the Fade Away, but if you have fun with it, you’ll get some to come back around and laugh it off. “Timmy! Are you trying to break up with me!?  Come on, let’s talk this out, we could be so good for each other, at least talk to me before you break up with me!”  You’ll get a response to this, trust me!

 

The 5 Most Common “I Missed My Interview” Excuses

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There’s one thing that happens to all recruiters when the job market shifts from employer driven to candidate driven: candidates accept interviews, then don’t show or cancel at the last minute.  Many times the candidates come up with the lamest excuses on why they have to cancel. Rarely, will they just come out and say, “Hey, I just don’t like you guys that much!”  It’s the one thing, no matter how good of  a closer you are, as a recruiter, you have to deal with almost daily in our business.

Since I’ve been in the business of recruiting for twenty years I’ve heard all the cancellation excuses. I’ve become numb to the entire process. Great HR Pros have to.  While it is upsetting to have someone cancel, it’s not surprising.  Our reality is we offer a potential candidate an opportunity and the best of us make it sound very enticing. Many times once the candidate comes back to earth, they realize for whatever reason, the opportunity isn’t for them.  Being that most people are super conflict avoidant, they won’t just tell it to you straight, that make up little white lies that seem believable.  Believable only to themselves, that is!

Here are the 5 most common “I missed my interview” excuses from candidates:

1. My Grandfather died! Really!  Really. Really…  In twenty years of recruiting I’ve had more candidates have someone die in their family than I believe is statistically possible, and I’m not just talking agency hires, this is corporate as well!  At a point, I want to laugh out loud on the phone when they call in and say it.  Not that I think death is funny, but it would be comical to them if they were sitting in my seat, knowing how many ‘death’ calls I take annually!  Also, grandparents are the most common death, because it seems to make most sense. This is all a good excuse because most people believe they won’t get a call back from the recruiter because they won’t want to deal with the death issue!

2. I got into a car accident! But, I’m okay, just can’t make the interview.  This one is a good short term excuse, but it still sets them up for a follow up call to reschedule.  Still, it’s used a lot!  Besides my staffing agency business, I also want to open up a body shop and funeral home all right next to each…

3. My kid got sick, I can’t go to the interview.  Another very believable and understanding excuse, but, again, it sets them up for the reschedule.  The problem with any of these types of excuses is they seem great when you’re leaving a message, but then you have to put up with a recruiter leaving thirty voice mails asking you to reschedule the email.

4. My employer needs me to travel out of state!  We work in tech so we actually get this one a lot.  This also comes with a built in reschedule excuse, “Can’t reschedule now, not sure how long I’m going to be, gotta go, big emergency, the data center is down!”  Ugh.  This one is tough to combat from a recruiter perspective.

5. I had to have emergency surgery!  Another good excuse that doesn’t have to be as bad as it sounds because they’ll add in the ‘dental’ component. “I had to have an emergency root canal, can’t talk, will call you when I can.”  Can also use it for ankles, knees, etc. Which gives the built in excuse of not being able to walk.  Plus the added benefit of, “I probably shouldn’t change jobs right now, with insurance, with this going on…”

If, and after twenty years in recruiting that’s a huge if, I was a very trusting man, I would have a view of the world that I must be the most unlucky person ever to have all these bad things and unfortunate timings happen to me!  But, since I’ve been in recruiting for twenty years, I get the game.

What’s the most used excuse you get from candidates who no-show or cancel out on interviews?

 

There Are Only 5 Real Jobs

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For those who didn’t see this last week the former NBA great and round mound of rebound Sir Charles Barkley made this comment:

“We got great lives. Why would we be miserable? Like, I’ll tell you, there’s five real jobs in the world: teacher, fireman, policeman, doctor, and somebody who’s in the armed services. Those are five real jobs.” 

For those who don’t know Charles he makes outlandish statements all the time, that’s why he gets paid more now to be a commentator on TV than he probably ever got paid to play basketball. But his statement got me to thinking, how many ‘real’ jobs are there really!?

First, you have to define ‘real’ job.  Charles believes talking about basketball on TV is probably not a ‘real’ job.  It doesn’t really add value to peoples lives further than to those who enjoy watching basketball and listening to other people talk about it.  So, it would seem that for a job to be real, it must have some value further than entertainment purposes.

Doctor’s add value beyond entertainment, but so do nurses and dentist and physical therapists.  So, are not those other health professionals ‘real’ jobs?  If we had no nurses, could doctors, theoretically, do what nurses do? Yes. Okay, so a we add another element to determine ‘real’ job. It’s a job no one else can do, but that profession could do the other jobs if they had to.

Teacher. You don’t have doctors without educators. Someone has to teach the kids to be doctors.  So, teachers are for sure a real job.  Could a teacher be a doctor?  Now, we are starting to run in circles.  Not all teachers could be doctors, some just wouldn’t be smart enough.  So, beyond, doctors and teachers, it would seem like there needs to be someone who just is simply brilliantly smart.  We don’t really have a job title for just smart guy or smart girl.

I will say fireman, policeman and armed services all seem to have a very similar skill set.  I would lump them into all one job – people savers.  That gives us really 4 jobs: Teacher, Doctor, Really Super Smart Person and People Savers.

Is there any others?

I’ve got one I think most people won’t even consider.  Sales Person.  Think of all those ‘jobs’ we have that are really just sales: Politicians, Clergy, most business professionals, educators, etc.  Our reality is that we need to people to sell us on stuff.  If no one sells, we all just sit around and wait for stuff to happen. Politicians sell us on the importance of change. Our religious leaders sell us the need to be good and get better.  Educators sell us on the importance of learning.  We are constantly being sold something.

So, for my money, there are 5 Real Jobs in the world:

1. Teacher

2. Doctor

3. Really Super Smart Person

4. People Savers

5. Sales People.

What would you consider a ‘real’ job? Hit me in the comments.

Resume Objectives Sent from G*d

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This is an actual resume objective from an actual candidate’s resume that was submitted for a position at my company (HRU Technical Resources) this past week:

Objective:
1. Move out of my apartment after 4 years of living there.
2. Buy house
3. Buy ring, find girlfriend, marry her.
4. Continue investing for retirement
5. Go to florida on vacation
6. Make documentaries
7. Do what I do best. Intovate.

Because this might possibly the best resume objective ever written, I wanted to break all seven of the objectives down:

1. Shows great forward thinking and longevity all in one simple sentence.  I want more, but I’m willing to work to get there.

2. Big goal #1 – set the foundation. Smart!

3. I’m heterosexual, just in case you were wondering.  Plus, I do things a little different.  I want to get the ring before the girl. That way I’ll know for sure the girl will like the ring that I can afford, since it will already be bought. I might even show it to her on the first date, just so we don’t run into problems later down the road.

4. Long term planning. Conservative. Can’t rely on Obama to plan for my retirement.

5. But, I like to party and have fun in the short term.

6. I also have a serious side and a creative side.  I’m the full package.

7. Do what I do best! Intovate! Not spelling. He was so proud of it, I had to look it up and make sure I wasn’t missing something! You know I’m grammatically challenged! Nope Intovate is not a word, but it sure sounds like it should be!

There is a reason that resumes are dying, and this might it.  For certain positions you need a resume, but for most you just need to fill out the application, no resume needed.  Some how, at some point in our history, everyone began to feel like they need a resume. That’s when this happens.

Happy Searching my recruiting friends! Go forth today and Intovate!

 

5 Ways HR Pros Can Get Back Up After Being Knocked Down

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Almost weekly I get a message from a HR or Talent Pro from around the world who has gotten their ass handed to them in some way or another.  Maybe they tried making a necessary change in their organization and got shot down by an executive.  They gave some wrong advice to an employee, and now legal is beating them up.  They didn’t move fast enough in making a decision, so the decision was made for them. They did everything they could do to get an candidate to accept and offer, just to have the candidate turn it down, then the hiring manager makes one call and they accept.

The stories are always different, yet, always the same.  They are feeling beaten up, broken down and just flat feeling like they’ve chosen the wrong profession.

I can always relate with their stories.  Every HR Pro has been through these types of issues.  Sometimes in HR it feels like these are ‘always’ the issues and the job will never get better.

I believe there are 5 things HR Pros can do to pull themselves back up and prepare for another day.

1. Shed The Shame: “shame is a toxic form of fear,” says Scott C. Hammond, a clinical professor of management at the Jon M. Huntsman School of Business at Utah State University. So, often in business we make a bad decision or something we are responsible for fails, and we feel shame and embarrassment.  For some reason HR Pros feel we need to be perfect.  We don’t.  We have to be good, good is not perfect.  We don’t expect any other employee to be perfect.  You shouldn’t expect that from yourself.

2. Don’t Lose Hope: Hope gives us this promise that there is something better ahead.  A better day, a better project, maybe just a better cup of coffee.  Whatever it is, you can’t lose hope that better is always a possibility.  I always look at business as one large experiment. A test.  I hope it will be successful, but like any test, it might fail.  The cool thing about running experiments and tests in HR is you give yourself this hope that the next one will be better, because you now know at least one way not to do it!

3. You Have So Many Choices: In HR there are so few things we actually control.  That is why it’s so important not to forget and understand the choices you actually have.  I spoke to a person just yesterday who felt like they had ‘no choices’. After about 15 minutes of conversation he had completely changed his perception because we came up with at least 10 choices! Choice #1, you can always go and work somewhere else. Always. Might be different position, different money, different location, but you can.  In my career I made the choice once to take a position making half of what I was making. HALF!  It worked out just fine. I found out I could live with less house, less car, and still be happy – much more happy. You have choices.

4. Ask For Help: Most proud HR Pros don’t want to ask for help because they don’t want to appear weak or incapable.  The fact is, most people actually like to help and it makes them feel valuable.  Leaders like to be asked for help. They don’t see it as weakness, they see it as their time to earn their money. Yes! Someone finally needs someone my expertise! We try and tell ourselves this isn’t the case, but it’s not.  I’m always amazed at the positive response I get from people when I ask for help.  It might be hard for you to believe in our cynical world, but most people actually like helping others!

5. Be Willing To Reset:  If you get knocked down, having the ability to ‘reset’ and start again is huge.  Many times we feel like all is lost, when it’s really just knocked off the tracks for a moment.  Take a breath.  Put what happened into proper perspective and get back on track.  Resetting is a powerful way to get yourself back to work and back to your positive self.  Alright, that didn’t go well.  Let’s see where we are, what we still have that is usable, and how we can make this thing fly moving forward.

adapted from Fast Companies “How Resilient People Stand Back Up When Life Knocks Them Down”

The Worst HR Advice I’ve Ever Given

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A few days ago this thought came to me: “What is the worst advice I’ve ever given anyone?’  Usually in a case like this the first thing you think of, is usually correct!  In my case, I came up with a number of things right away, none of which really seemed like the worst advice, and more of me making fun of what other people think is ‘good’ advice. Here’s a sample:

1. Don’t be afraid to fail.

2. Follow your passion!

3. Don’t play office politics.

4. Yeah, go get that Master’s in HR!

5. Just keep it to yourself, I’m sure no one will find out.

See what I’m talking about?!  All of the above statements have been shared as good advice, but I tend to think of them as terrible advice.

Then it came to me. The worst advice I have ever given to an employee in my HR career.  Here it is:

“Just wait and see what happens…”

This advice was given to an employee who really wanted a different position in the company, outside of their department.  It was going to come open because we all knew the person in the position was going to get promoted. I was early in my career, and believing our ‘process’ would help this person out.  Just wait, I thought, and once this person takes their new position, you can post for the their old position.  How naive I was.

The person who got promoted had a ‘plan’.  That plan had nothing to do with my process, or the employee who was wanting that position.  The plan did have the old employee putting one of his buddies into his old position, and seemingly everyone knew of this plan but me.  This was the day I learned that everyone has a plan, and in HR it’s really my job to know what those plans are, and manage expectations early.

The person I told to wait, now didn’t trust me, and truly believed I knew what was going to happen.  The reality was, I should have known, so I really couldn’t blame the person for being upset with me.  My own bad advice probably taught me more about HR than almost anything else I have ever learned in the profession.  As soon as you hear of possible moves, you better get involved.  Waiting to see what happens usually ends up with stuff happening, without you knowing!

5 Steps To HR Success

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Yo! I’m on vacation this week, don’t try and come rob my house, it’s a ‘staycation’!  I’m going to run some oldies but goodies so I can let my creative juices focus on Gin and Tonics. Here you go:

I was reminded last night that success doesn’t just come to you, and it might not necessarily be about hard work and attitude – like your Dad would always say.  To often we (the collective lot of us!) want to believe success is like the lotto – at least to often we hope to get success that way – one day you don’t have success, then the next day success somehow miraculously finds you!

Sorry. Doesn’t usually work that way.

But one thing we over look is how important success is to finding success.  Here’s what I mean:

Directions for Being Successful –

Step 1: Find a little success

Step 2: Find another little success

Step 3: Find another little success

Step 4: Repeat steps 2 and 3 each day

Step 5: You are successful

I know, directions are hard to follow for some people, so let me give you an example.  You feel like a failure at everything – job is going well (or you don’t have one), relationships suck, you’re a little soft around the middle (i.e., fat) – basically you feel like a failure, nothing is going in the right direction.  Guess what? When you wake up tomorrow you won’t magically be successful – no matter how hard you wish it, pray it, want it.  You have to find some sort of success, no matter how small.  Maybe that success is eating one less Twinkie than you did the day before – yesterday I ate 8 Twinkies – today I only ate 7!  Don’t let someone tell you that’s not a success, because tomorrow I’m only going to eat 6 and before you know it I’m going to kick this Twinkie habit!

I works with everything.  Not recruiting enough candidates for your organization, can’t get anyone to pick up the phone and talk to you – today make one more call than you did yesterday – only 1 – that is a success, because tomorrow you’re going to do that again, 1 more than the day before – small success steps until you’re just one big giant bag full of success!

People who are successful and throw it in your face suck!  They suck because they act like they’ve always been successful, but they haven’t.  It came to them a little at a time, until they could no longer feel what failure felt like.  You see success is like a drug – you need a little to want another hit, it’s addictive.  That’s why you need to feed your mind a little everyday – we can all find those little successes each day – the key is to find them every single day – don’t miss.