Through the Eyes of the Hiring Manager

On Wednesday I was sitting on The Talent Fix Book Club webcast with one of my Recruiting Managers, Zach Jensen, and Zach made the comment that great recruiters do something a bit different, they look at applications and resumes through “the eyes of the hiring manager”. It’s a brilliant piece of advice, but what does it mean!?

New, or lesser experienced, recruiters look at candidates like a checklist:

  • Do they meet the minimum qualifications? Check.
  • Can they work when we need them to work? Check.
  • Will they fit the compensation band we have for the position? Check.
  • Are they interested in our company? Check.

Get enough checks and you send this candidate over to the hiring manager.

The hiring manager receives this candidate and immediately looks at this person completely different from the recruiter who was checking boxes. The hiring manager will look at the candidate and immediately think, can this person do the job I have, and do it well? Will this person fit into my team? Do I think I can manage this person? Will this person be challenged by my position, or will they be bored? Is this person better than me or someone on my team? Does this person make me/us better? Etc.

Great recruiters have enough of a relationship with their hiring managers that they are less concerned with checking boxes, and more concerned about these questions that are in the hiring manager’s head. They want to have those answers, so when the hiring manager asks, “What do you think?” What they will respond with is not checked boxes, but strategic explanations that help the hiring manager make a decision.

It’s a transition we usually see happen around year 3 with our recruiters. Checking boxes isn’t all bad, it’s how we all start. The reality is we don’t know much, so we have to go on something. Some, though, never make the transition. They just think recruiting is about checking boxes.

It’s the one reason I’m not concerned about ‘technology’ taking my job, and why the best recruiters I speak with aren’t concerned either. In fact, they welcome it. Technology will eliminate box checkers. A.I. can check boxes faster and better than you or I. A.I. can’t get into the head of a hiring manager and know what she really needs for her team. I can. Zach can.

Great recruiting happens when you build relationships with your hiring managers where they trust you know what they are really looking for. How do you get that? Mostly time and consistency. Keep showing up. Show them you have some interest in helping them improve their talent. Be persistently annoying. Rinse. Repeat.

Career Confessions of Gen Z | The Power of Seeing – B-roll!

Hello everyone!

Thank you for joining me on this Gen Z journey. In the last episode, I talked about what verbal and spoken content can do for your recruiting methods, but I think it’s just one side of things to simply hear what a job is like. It takes it to a whole other level when you can visually capture what the processes of a job are like. So follow me into the world of b-roll!

(Don’t worry, I’ll explain it all in the video) 😉


Skyler Baty is a Videographer and Video Editor for SkillScout and lives in the Detroit Metro Area in Michigan. Skyler loves doing video work and helping organizations with their video projects. Connect with him, he’s a genius with this stuff!

 

 

 

 

Your Weekly Dose of HR Tech: Pocket Recruiter (@pkrecruiter)

Today on The Weekly Dose I review the recruiting technology, Pocket Recruiter. Pocket Recruiter drastically reduces the time it takes to screen, source and evaluate candidates, helping recruiters achieve a higher interview to placement ratio. 

Pocket Recruiter is one of these new recruiting technologies built around the concepts of Machine Learning and A.I. Basically, it integrates with your ATS and will automatically scrap every new job (or you can manually put in jobs as well) and then it will go out and source candidates for each job you have from both your internal database and external data as well.

Where Pocket Recruiter stands out is it’s ability to match candidates to your job, and it’s ability to learn and get better. The recruiter gets a list of matching candidates that are scored out and ranked based on, pattern recognition, the internal algorithm, etc.

Your recruiter gets a shortlist within minutes to go out and start connecting. Organizations are seeing savings of up to 60% in time to source and screen, because most of the heavily lifting of sourcing is done, and the matches are of higher quality, so you’ll need less screens. They are also seeing improvements of 90% from resume submitted to the hiring manager to request for interview. So, the quality is definitely improving.

What do I like about Pocket Recruiter:

  • Your recruiters can override the algorithm within Pocket Recruiter to bring back different results almost immediately, if something isn’t coming through like it should. This might seem small, but it’s huge as we that recruit usually quite a bit more than the algorithm in terms of what we are looking for.
  • You can add your internal employees into the mix, making Pocket Recruiter a great tool for internal mobility.
  • The Performance Metrics might be one of the best I’ve seen in any recruiting tool, as it basically replicates your recruiting funnel for you on each individual recruiter. So, not only are you finding talent faster, but you also now have this great performance management tool for your team. I also loved the ROI tool built into Pocket Recruiter.

For me, technologies like Pocket Recruiter are the future of recruitment and how I see A.I. having the biggest early impact to how recruiting evolves in the near future. Pocket Recruiter ensures you are utilizing all of your candidates to the fullest, and it speeds up the entire process to get to hires quicker. Well worth a demo!


The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

What Does Tim Sackett Actually Do?

So, besides my beautiful wife asking this question, frequently, I get asked this question all the time! During the spring and fall conference season, I’m out and about all over the world speaking. At almost every stop I’ll have at least one person come up to me and ask,

“So, what do you actually do?” 

Ugh! It’s the single biggest failure of my life!

I probably should start each conversation like an AA meeting:

“Hi, my name is Tim Sackett, and I run a technical staffing company!” 

That’s the real job. That’s the money maker. I run a recruiting shop! Like most of you, I have to go out and buy a recruiting tech stack that works. I need to decide if I spend money on Indeed, or LinkedIn, or ZipRecruiter. I need to hire and train recruiters. At the end of the day, I’m in the weeds finding talent.

Unlike most Staffing Firm executives, I can’t really hide. I’ve been blogging and speaking for ten years in our industry. When I meet with new clients who want to use my team, I try and tell them, “I think we’re better than most, but the one thing I can guarantee is I won’t lie to you, or take advantage of you! I’m too public! You could kill my brand overnight if I was one of those cheesy staffing guys selling you a load of bullshit!”

The name of my company is HRU Technical Resources. We are a 100% certified female-owned technical staffing company. Most people believe I’m the owner, but in reality, my Mom started the company in 1980.(Check out her profile pic from the 1st day! She looks like Farrah Fawcett!) She’s the original OG Recruiter! In her 70’s, she still could out recruit probably 99% of Recruiters in the world! Old school and proud of it!

Want to work with me? I want to work with you! 

Here’s what we do:

  • Contract staffing – helping organizations for 38 years build that part of their company that they want to maintain as contingent to add flexibility to their workforce.
  • Sourcing Projects – we will your funnel with talent and let you do the recruiting
  • Project RPO – we bundle some critical hiring for you and do the entire thing end-to-end
  • Traditional Direct-hire staffing

I also do a bunch of Talent Acquisition consulting with clients as well, helping them build out their own recruiting tech stack and just flat out execute better when it comes to their own direct hiring and figuring out what’s the best way to get the most out of your recruiting team.

So, yeah, I write a lot. I speak quite a bit. I do webcasts, etc. But that’s not the full-time gig. I wrote a post a few years ago titled “What would it take to get you to work 80 hours per week?” I don’t work 80 hours per week, but I probably work 60-ish. A lot of nights and weekends to make both my full-time and my side gig work.

The reality is, if I don’t work my full-time gig, my bills don’t get paid. That’s real life. So, let’s work together! I would love to get to know more of you and work with a bunch of you. Send me a note and let’s connect – sackett.tim@hru-tech.com.

Doing Time in Recruiting

Have you done any time? I asked the unsuspecting young lady sitting next to me. She just stared at me not sure if I was joking or serious, and really not wanting to engage either way. 

Old recruiters tend to be a bit forward. Their time has worn away the niceties and cultural norms society places upon us when you go through the system.

Mine have been gone for a while now.

“Have you done time?”, Is me asking you, if you have ever worked in staffing? Corporate TA isn’t time! Corporate TA is an all expenses paid trip to Disneyland, with the Disney Princess breakfast included.

How long was your sentence? 

It seems like most recruiters do a cup of coffee and get out for parole within a year. A fucking year! I’ve got searches on my desk longer then a fucking year! 

What can you learn in staffing in a year? That you suck at Recruiting is really the only thing I can think of. You don’t even learn the language of what you’re searching for in a year!

I think everyone in talent acquisition should do some time in staffing. It produces calluses, it thickens the skin. Staffing doesn’t come close to giving you all you need for a corporate TA job, but it gives you one thing that is desparately lacking. It teaches you how to fill positions.

I’ve worked in both staffing and corporate TA and I loved both. Both a very different and I loved them for different reasons, but I’ve always been extremely grateful that I had experience in staffing before I went into corporate. Both sides have lifers, and it makes sense. Some people know that one side is just for them and the other isn’t.

So, on this day, hit me in the comments and let me know how long your sentence was, or has been, and let us celebrate our time served!

Your Weekly Dose of HR Tech: @EmployUsApp – Referral Automation

Today on The Weekly Dose I take a look at the candidate referral automation platform EmployUs. I actually first told you about EmployUs about four years ago when they just launched, but since then they’ve improved their tech and added a bunch of stuff, so I wanted to give you a second look! 

You guys already know I’m in love with candidate referral automation. In my experience of looking at every kind of HR and TA Technology I believe it has the single highest ROI of any tech on the market, and let still relatively few organizations actually use it as part of their TA Tech stack.

EmployUS took candidate referral technology one more step and actually allows you to use it both internally and externally with your organization. Clearly we love using this tech with our employees to get more of their referrals, but what if we could also use it outside our organization to gain more referrals as well? EmployUs allows you to do that, if you choose.

What I like about EmployUs:

  • They jumped into the chatbot/AI world to help those referring candidates make it much easier and faster, and through the use of SMS they’ve actually made is super simple for hourly workers to now refer candidates in seconds! Always a draw back to traditional referral software.
  • The automation aspect truly helps make the referral process simple for your internal employees who might not be thinking of this all day, every day, but once they do decide, you need it to self-sufficient and fast.
  • Tailored email and texting campaigns so you can target parts of your organization for specific referrals.
  • A dashboard that tracks and automates payouts based on the rules you build, that also gives you the gamification aspect of internal scoreboards to keep your referral program top of mind all the time.

Here’s what we know. Most of our top hires come from referrals. Our most inexpensive hires come from referrals. Almost all of us would say we need more referrals in our hiring process.

Then we watch our old, tired, analog referral program deliver the exact same results year in and year out, and we do nothing to change it. Go demo EmployUs and take a look at what your candidate referral program should look like.


The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

The Talent Fix Book Club Starts this Week!#RecruiterDevelopment

If you are a regular reader of this blog than you clearly know I wrote a book, The Talent Fix, that was launched in April 2018. I have been overwhelmed by the awesome response and I would like to give back to the community that has given me so much. 

Beginning January 23, 2019, I’ll hold a monthly book club webinar, for free, where I’ll be going over each chapter of the book in detail, from a discussion point of view. Each webinar is scheduled for one hour, it might be a bit less or a bit more depending on discussion and questions. 

Each month, I’ll pull out some of the highlights and strategies, discuss them in more detail, open up the discussion to Q&A from the book club attendees, and probably bring on some micro-celebrity Recruiting guests as well to talk shop and continue to challenge the way we think about Talent Acquisition! 

We’ll go one chapter at a time, and while they might be too slow for some, most people don’t even read one book a year, so we’ll go slow and make sure we have truly dynamic discussions each week! 

The schedule will breakdown like so: 

  • January 23, 2019 – Introduction to the Book Club, we’ll breakdown Kris Dunn’s Foreword and I’ll tell you the “KD” story, plus a bonus topic of what recruiting tools you need to look at in 2019! 
  • February – Chapter 1 – Highlights, discussion, and live Q&A
  • March – Chapter 2 – Highlights, discussion, and live Q&A
  • April – Chapter 3 – Highlights, discussion, and live Q&A
  • May – Chapter 4 – Highlights, discussion, and live Q&A
  • June – Chapter 5 – Highlights, discussion, and live Q&A
  • July – Chapter 6 – Highlights, discussion, and live Q&A
  • August – Chapter 7 – Highlights, discussion, and live Q&A
  • September – Chapter 8 – Highlights, discussion, and live Q&A
  • October – Chapter 9 – Highlights, discussion, and live Q&A
  • November – A look forward to preparing for 2020, looking at our next book club read, and a mini-demo of the hottest recruiting tool on the market I found in 2019! 

Also, remember, I’ll bring in several surprise guests that are genius level TA leaders, sourcers, and tech experts as well! 

Register for the free Talent Fix Monthly Book Club! 

This will be the easiest Team Development you’ll do all year! I’ve already had multiple teams contact me about signing up! One TA leader went out and bought each member of his team the book so they could get started and be ready for January 23rd! 

Buy The Talent Fix on Amazon or SHRM Members can buy it directly from the SHRM bookstore at a discount with your SHRM membership! 

I can’t wait to talk to everyone on January 23rd! If you have any questions, just send me an email at sackett.tim@hru-tech.com! 

Questions I’m asking myself in 2019!

I’m constantly being asked about what are the “trends of 2019”.

Honestly, year to year trends are usually fairly unnoticeable to most people working a real job in HR and TA.

Google for Jobs was a giant trend in 2018 and yet most TA leaders still have no idea what it is and haven’t felt a real impact of it. Yet, it was a huge trend.

I can give you some great guesses about what the trends will be in 2019, but it’s fairly worthless. Me telling you that machine learning assisted automation will change how you find talent in 2019 isn’t going to really change a single thing you do.

Instead, I have all of these questions I would love to get answers to in 2019. Some of those answers will come from the industry, some will come through testing, and some will be left unanswered.

Here are some of these questions:

  • What are the common talent acquisition metrics we all should be using to measure the success and failure of our efforts? How do we get all TA shops to use these, or better, how do we get ATSs and TA suites to build these ‘common’ measures into their technology? (If you tell me Days to Fill/Hire I will punch you in the face!)
  • Can we automate most of the sourcing function across the talent acquisition supply chain? (I know it can’t all be automated, but it would seem with the current technology in the market 90% of sourcing could be automated. The last 10% are those Super Sourcers, like the folks that attend SourceCon.)
  • Can selection and assessment science make better hiring decisions than hiring managers? If so, how do we gain buy-in from hiring managers to move this science forward?
  • Is “Job Brand” more important than “Employment Brand”? Do candidates care more about your job or your company? (This is clearly predicated on the idea that the majority of candidates aren’t searching for companies, they are searching for jobs, yet we spend just a fraction of time on our jobs versus our employment brands.)
  • How can I tell if a person (either experienced in recruiting or entry level) from outside my environment will be a great recruiter inside my environment?

Let’s not kid ourselves, a softening of the economy in 2019 and 2020 won’t make our jobs significantly easier. A 4.0% unemployment versus a 5.5% unemployment isn’t really going to change most of our jobs. Talent will still be difficult to find.

While the TA industry has grown so much over the past decade, we still lag many other functions when it comes to some basic building blocks that will really move us forward. The idea we don’t have common measures of success across industries in recruiting is shameful for a function that wants to call itself a profession.

I’m super interested in what questions you are trying to answer in 2019! Hit me in the comments.

Transform Recruitment Marketing Conference is Back for June 2019!!! @Smashfly

Transform is Back!!!

Smashfly Transform is the bold community that’s impressively grown from 200 at the first-ever Recruitment Marketing Conference in Boston in 2016 to more than 10,000 strong across the globe today. Transform is the place for this community to come together. I was the Emcee for the very first Transform in Boston, and I’ll be the Emcee once again for this event!

Attendees are the rebels, the early adopters who want to transform the Talent Acquisition industry.

What is Transform…

  1. Brings together this unique segment of thinking in TA to create better, smarter experiences through recruitment marketing, technology, and innovation
  2. Is a place to find and connect with the people who get it, the people who want to change the industry through new tech, strategies, data, Marketing techniques and more
  3. Introduces these leaders to each other for support, for ideas, for inspirations, for community, for validation
  4. Gives the recruiting revels a path forward through dialogue, interactive brainstorms, tactical sessions, and strategic keynotes.

Transform is NOT a user conference… We’re still working on the agenda, but we’re planning two days of content including keynotes, super inspiring speakers, break-out sessions and workshops. Transform is one of the only events that takes peer-to-peer learning to the next level.

Each speaker is vetted, coached and their content is completely unique to Transform. No out of the box presentations that you will hear at any other event. We will have some more user-focused content to help with product adoption, but those will be breakouts/opt-in.

Sponsors are invite-only, the leading vendors in the space who get it. This is a unique chance to meet with these technology providers face-to-face and demo their products.

Overall, Transform is an experience. A place to grow in your job, your careers, and as a person. Our speakers challenge more than just the status quo of recruiting, they push you outside your personal comfort zone so you leave the conference with tools the work-belt and the personal-belt.

We don’t skimp on experience, and the food is incredible. The welcome party will be on the rooftop of the Revere Hotel overlooking the Boston Skyline and (fun fact) when you check-in there is a pillow menu in your room to select the type of pillow you want to sleep on.

Sounds like the one conference you can’t miss if you are in Recruitment Marketing, Employment Branding, or have responsibility over those strategies in your organization.

Click Here to Get More Information on Attending Transform on June 19-21 2019! 

Your Weekly Dose of HR Tech: @Indeed takes Away Free Traffic to Staffing firms!

Today on The Weekly Dose I dig into Indeed’s recent announcement to stop scraping the jobs from staffing companies. If you didn’t hear Indeed announced as the Staffing World conference that beginning January 7, 2019, they would no longer include “recruitment-based” jobs in their organic search results due to ongoing search quality issues (link to the official Indeed Policy on Recruitment-based companies).

I was able to talk directly to Paul D’Arcy, the SVP of Marketing for Indeed, about this decision. Paul was refreshingly frank about the announcement. Here are some of the things that came out of that conversation:

Think of the jobs Indeed posts on its site in four type of buckets:

#1 – Organic Jobs listed on Corporate websites scraped by Indeed

#2 – Promoted Jobs listed by corporate TA teams willing to pay to get those jobs to show up higher in the search results

#3 – Organic Jobs listed on Staffing Industry websites scraped by Indeed

#4 – Promoted Jobs listed by staffing firms (recruitment-based organizations – in Indeed’s wording) willing to pay to those jobs to show up higher in the search results

Of those 4 kinds of jobs, three out of the four have very similar rates of candidates getting hired. One of those types doesn’t do well at all because of a number of factors. Basically, Organic staffing jobs that Indeed has been scraping do very poorly. “Analysis shows that impacted jobs represent approximately 5% of applies but just 2% of hires on Indeed.”

So, the decision is made, by Indeed’s Search Quality team, to no longer scrape staffing jobs.

THIS IS SUPER UNFAIR TO STAFFING FIRMS!!! (I hear a collective 3 trillion dollar industry shout!)

Is it?

No one on the planet has lit up Indeed worse than me over some of their practices! (Hi, Todd!) I’ve been in Indeed Jail since early 2018 when they first shut off my free organic traffic. But, let’s be real, Indeed isn’t saying they won’t work with staffing firms or kicking staffing firms out. In fact, every single product Indeed sells is still available for staffing firms to use. They just aren’t giving you anything for free anymore, and that stings a bunch.

It’s like that first time the crack dealer tells you that you have to pay for the next hit! It sucks, and then you hand over some money.

Indeed understands the optics of this, according to D’Arcy, and they also know this will take some work to repair some relationships within the staffing industry. The fact is, staffing companies have been making millions of dollars off of free traffic from Indeed and it hurts to lose that!

The reality is, we (staffing) basically did this to ourselves. No not you! It was always the other guy! There was location spamming, posting ‘evergreen’ jobs that you would never fill, etc. Like most good things in recruiting, the staffing world found ways to exploit it and Indeed is shutting that down.

It’s D’Arcy’s hope that Indeed will find a way to begin bringing back some of the ‘real’ staffing jobs that out there. Think of contract and temporary jobs. Indeed corporate clients will be impacted if those jobs aren’t filled, as many now rely a great deal on their contingent workforce for large parts of what they do. Those are real jobs, that real candidates, will want to apply for and Indeed just took those away from candidates. They do realize this and they are trying to come up with a way to bring the real jobs back, without opening up the bad jobs again.

This is just Indeed making a move into the staffing world!

Wouldn’t be a bad business move, let’s be honest! I would do it, so would you, but Indeed is telling me this isn’t part of the strategy behind making this decision. Take it at face value, some will believe it, some won’t. The reality is Indeed is making hundreds of millions of dollars off staffing firms as clients right now, and for years have also been working in the staffing industry simultaneously, so I’m not sure it really makes that big of a difference, short term.

What does this mean for staffing firms!?!?! 

If you want to keep making hires on Indeed, you’re going to have to start paying up! Indeed’s short-term revenue will increase because of this decision because most staffing firms will initially just fork over some money to keep the faucet on. Eventually, they’ll find our avenues to find candidates. Optimize their postings for Google Jobs and the traffic and hires will come from others sites and sources.

You might decide to start testing other tools like LinkedIn Recruiter, CareerBuilder, Monster, Dice, ZipRecruiter, Programmatic job postings, maybe even pick up the phone, build a recruitment marketing machine, grab some sourcing technology, etc. Staffing firms don’t know this yet, but the reality is not relying on one tool so heavily is a blessing in disguise for your longterm success.

One piece of good news from Indeed is they’ll still allow staffing firms to use their paid resume database product.

What does this mean if you’re in Corporate TA? 

The hope will be you’ll actually see more traffic to your jobs, but understand that Google is no longer indexing Indeed’s job pages, so traffic has been going down and will continue to go down unless Indeed buys that traffic through marketing efforts. What does that mean? You’re probably going to be paying a lot more for the same or less traffic.

Now, with less staffing firm jobs clogging up the search results the hope is that you’ll see more candidates, faster to your jobs that are scrapped as part of your organic Indeed feed, and potentially even better results using Indeed’s job promotion products.

What do I think?

From someone who has been living in Indeed Jail for almost a year, you’ll survive. It’s not fun losing your free organic traffic, but you’ll figure it out and you’ll be a stronger recruiting shop in the end.

I think Indeed really screwed up by announcing this without first figuring out the contract/temp/consultant jobs. The contingent workforce is the fastest growing segment of the labor market, and someone at Indeed completely dropped the ball. I’ll blame Matthew in search quality because that’s kind of the inside joke at Indeed, if a client is pissed, blame search quality. But, my hope is Paul and the team will stick by their word and figure out a way to get those jobs back on Indeed for candidates.

I’m not sure this was a wise business move, really by Indeed. You never want to wake a sleeping giant. The staffing industry has been a sleeping giant over the past decade ($3 Trillion). Fat on Indeed free traffic and LinkedIn Recruiter licenses, the normal staffing recruiter today is not the staffing recruiter of a decade ago. Indeed just kicked them awake to see if they wanted to pay the check or go find somewhere else to spend their money. Some will go elsewhere.

I also know that Indeed produces results, so many of us, myself included, will continue to use them and pay for the products that work, but it won’t stop me from continuing to test everything and figure out how to lessen my team’s reliance on any one product. That’s just good recruiting strategy for both corporate and staffing leaders.


The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.