How many people in your profession actually know what they are doing?

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I asked this question recently to a number of people. On a normal distribution curve of performance it should look something like this:

-20% are Top Performers

-70% are Average Performers

-10% are Not Performing at all

So, my belief would be if I asked an individual in any professional occupational role, “Tell me what percentage of pros in your field actually know what they are doing?” That I should get a very similar distribution. But I didn’t!

Ask yourself this question right now. How many of your peers, doing the same job you are doing right now, actually know how to do the job?

If you are a plumber, and I put ten plumbers in front of you, are you confident 80-90% can do the job? No? Then how many? If you are an HR Professional, what percentage of your peers are actually good at our profession?

Here was the breakdown I received, in terms of what percentage of peers in your field can actually perform at an acceptable level, as rated by their peer group:

Only 1% of the 394 people surveyed felt like over 90% of people in their field knew what the heck they were doing! 18% of people felt like less than 10% of the people in their field knew what they were doing! 

What does this tell us?

Almost everyone overrates their own performance and underrates the performance of those around them doing the same job. It’s really hard for us, in a peer setting, to look at others and go, “yeah, Mary is way better than me!” It’s way easier for us to look at a peer and go, “Oh, Tim? Yeah, he’s an idiot! We don’t let him get near the Happy Meals!”

What I actually tend to find when auditing various functions within an organization is that most people can actually do the job that is requested, when it takes lower-level skills. As you ramp up the skill difficulty is when you see larger variations, which isn’t very comforting.

What are the professions that take high skill? Medical, legal, accounting/finance, technology, etc. Most of these professions, to be really good, you need a combination of a strong education, experience, continual learning, and high attention to detail. Because most of these professions are high paying and have high hiring needs, many people are trying to get into the field, but don’t have all four of the requirements mentioned!

Anyone who has gone through a frustrating medical issue where doctors couldn’t find out what was wrong, only then to go to a more well-known medical facility and immediately get a real diagnosis and treatment, understand this perfectly.

If you’ve been through a difficult legal battle you understand the difference between a $300 an hour lawyer and a $1000 an hour lawyer! There are certain things in life you don’t cheap out on. I don’t want the cheapest brain surgeon or tax accountant or criminal defense lawyer. I’m okay with the cheapest quote to cut my lawn.

The difference in skill and performance levels amongst peers is probably greater than we think. I don’t think 20% of people in the same profession are top performers, it’s probably closer to 1%. We know rock stars in a profession when we see them, and it’s rare. You don’t have 2 or 3 on every team.

That’s why it’s critical that if you have high performing talent, at any level, you do almost anything to retain them. Most will outperform a handful of average to low performing peers doing the exact same job.

 

6 Things That Make Great HR Pros Great!

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The one great thing I love about going to HR and Talent conferences is that you always get reminded about what really good HR should look like.  It doesn’t mean that your shop will be there, but it gives you something to shoot for.  I’ll admit, sometimes it can be frustrating listening to some HR Pro from a great brand tell you how they ‘built’ their great employment brand through all their hard work and brilliant ideas.  All the while, not mentioning anything about “oh, yeah, and we already had this great brand that marketing spends $100 million a year to keep us great!”

Regardless, seeing great HR always reminds me that great HR is obtainable for everyone. Great HR has nothing to do with size or resources. It has a lot to do with an HR team, even a team of one, deciding little by little we’re going to make this great!

I think there are six things you need to know to make your HR department great:

1. Know how to ‘sell’ your HR vision to the organization and your executives.  The best HR Pros I know are great storytellers and in turn great at selling their visions.  If you don’t have a clear vision of what you want your HR shop to look like, how do you expect others to get on board and help you get there?  Sit down, away from work, and write out exactly what you want your HR shop to look like.  Write it long-hand. Write in bullet points. Just start.  It will come.

2. Buy two pairs of shoes: one of your employees and one of your hiring managers. Try them on constantly.  These are your customers, your clients.  You need to feel their joys and pains, and truly live them.  Knowing their struggles will make you design better HR programs to support them.  Support them, not you.

3. Working hard is number 1.  Working smart is number 1A.  Technology can do every single transaction in HR.  Don’t allow tasks and administrative things to be why you can’t do great HR.  Get technology to do all of this busy work so you can focus on real HR deliverables.

4. Break something in your organization that everyone hates and replace it with something everyone loves.  This is usually a process of something you’ve always done, and people are telling you it still has to be done that way. Until it doesn’t, and you break it.  By the way, this doesn’t have to be something in HR.  Our leaders and our employees have so many things that frustrate them in our environments.  Just find one and get rid of it.

5. Sometimes the path of least resistance is the best solution. HR people love to fight battles for the simple act of fighting the battle. “NO! It has to be done this way!” “We will NOT allow any workarounds!”   Great HR finds the path of least resistance.  The path of greatest adoption.  The path which makes our people feel the most comfortable, even if it isn’t the path we really, really want to take.

6. Stop being an asshole. You’re in HR, you’re not a Nazi.  Just be nice.  We’re supposed to be the one group in our organization that understands.  Understands people are going to have bad days and probably say things they don’t mean.  Understands that we all will have pressures, some greater than others, but all pressure nonetheless. Understands that work is about 25% of our life, and many times that other 75% creates complete havoc in our world!

Great HR has nothing to do with HR.  Great HR has a lot to do with being a great leader, even when that might not be your position in the organization.

What Is Your 3 Minute Interview Monologue? This is mine!

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Right now, with high unemployment and seemingly endless competition for jobs, nailing your interview is critical! Almost every failed interview can be traced back to the first three minutes. Experts will tell you the first ten seconds, but these are the same experts who have never interviewed or haven’t interviewed in the past twenty years. The reality is a little longer, but not much.

An interview doesn’t really start until you’re asked to open your mouth. And, not the small talk crap that you do while people get settled and wait for Jenny to get her coffee and find your resume.

When you get asked that first question, “So, tell us a little about yourself.” Bam! It’s on. Start the clock, you have 180 seconds to show them why they should hire you.

Here’s what I would say:

“I was raised by 6 women. My grandmother is the matriarch of our family. I was raised by a single mom, who had four sisters, my aunts, and my sister was the first grandchild born into the family. As you can imagine, I was dressed-up a lot! The women in my life love to laugh and I have always had a stage with them to make this happen. 

The other thing it taught me was to cook, sew, and iron. All of which I do to this day. My wife is a baker, but I’m the cook. Mending and ironing fall in my chore bucket around the house.

The real thing it taught me was the value of women in the world. I did my master’s thesis on women and leadership. My mother started her own company in 1979 when no women started companies. Not only that, but she also started a company in a male-dominated technical field.  I was nine years old, and she would pay me ten cents to stuff envelopes for her. We would sit on her bed and she made calls to candidates, and I would stuff envelopes with the volume off on the TV.

Living with a single mom, who started a business during a recession was a challenge. I learned the value of work and started my first real job the day I turned sixteen. I paid my own way through college, my parents who could afford to help, but believed I would get more out of college if I found a way to pay for it on my own. I did. In hindsight, I’m glad they taught me this lesson. It was hard but worth it.

All of these experiences have helped shape my leadership style. I set high expectations but work hard to ensure people have the right tools and knowledge to be successful. I hold people accountable for what we agree are our goals. I believe hard work leads to success, and in business when you are successful you have way more fun! 

What else would you like to know about me?”

That’s it. I shut up and wait for a response.

What did I tell them in my three minutes?

I told them my story.  People don’t hire your resume, they hire your story.

If you want to get hired, you need to craft your story. A real story. A story people want to listen to. A story people will remember when it comes time to decide whom to hire.

Once you craft that story, sit down with as many people as possible, and tell them that story. You need to perfect it. You need to be able to “perform” that story in the interview so that it’s 100% natural. Pro tip: try and get people that don’t like you very much to listen to your story and give you feedback. They’ll still be nice, but you’ll get more honest feedback from them, then your fans.

You have 3 minutes! How are you going to use that time?

The Top Six Figure Jobs with Lowest Competition! And California AB5 Breakdown! #HRFamous

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In episode 27 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee discuss 100K jobs with the least competition (spoiler – that means only really smart people should apply) and break down California going after Uber and Lyft with California Assembly Bill 5, which seeks to classify more contractors such as Uber/Lyft drivers into full-time employees

Listen (click this link if you don’t see the player below) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!

2:30 – Tim and Kris decide Jessica is beginning to fall in love with Hamilton because her kids are watching and singing the songs all the time.

4:05  – The crew breaks down $100,000 salary jobs with the least competition, and most are technical and medical, except for the number one job.

6:30 – Tim is ranking doctors on which ones are the dumbest even though he could never be a doctor and passed out at the birth of all three of his kids.

10:30 – The crew decides which six-figure jobs should have been on the list but weren’t, and Tim shares how a used car salesman in his town has a way bigger house than he has, so he believes the best six-figure job with the least competition is probably great sales jobs because not many want to do sales, and very few are great at sales.

13:35 – KD wants the crew on a future episode to break down the best jobs for liberal art school grads. Also, Tesla, KD is open for an HR Famous sponsorship! KD has Tim break down what makes a great salesperson.

16:22 – The crew digs into California Assembly Bill 5 lawsuit by Uber and Lyft that puts in a three-prong test to determine is a person an employee or contractor, which has a major impact to Uber and Lyft drivers moving them from contractors to employees. Both Uber and Lyft have threatened to end operations in California if AB5 goes through.

18:45 – KD believes that ultimately the customers of Uber and Lyft will end up paying for this bill in the end, but Jessica disagrees and believes the market will answer the challenge to fill the void. Or that Uber and Lyft will find a middle-ground to continue business where they can have both employees and contractors.

21:55 – Californians will vote in November on an amendment to exempt rideshare companies from AB5 anyway, so does it really matter? Well, it might not for rideshare, but it could national impact on tech contractors, over the road drivers, etc.

22:30 – Tim hates California and believes doing business in California is the biggest pain in the ass in the entire world.

24:00 – The voice of reason Jessica comes in and explains how California should create a safety net for its citizens versus forcing companies to create the safety net by changing their employment status.

31:00 – KD asks the HR Famous crew what do we think Californian’s will do when voting in November in terms of amending AB5 and letting Uber and Lyft off the hook.

33:00 – Tim tells the crew he has to go because he’s having a Spirit Painting being done and has to go, but will update everybody next episode on the experience!

Is it okay to be biased for underrepresented communities in hiring?

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I’m a big podcast listener. It’s one of the reasons we started HR Famous because we loved the format! One of my favorite podcasts to listen to is The Prof G Show with Scott Galloway.

If you aren’t familiar with Scott Galloway he’s a New York University professor of marketing and hugely popular. He’s a liberal and rails openly against Trump and also his own industry, Higher Education. I’m a moderate and he’s so freaking smart, I could care less about his political leanings, I just get smarter listening to him.

Besides being a professor, he has started and exited a few technology companies, sits on boards, has school-aged kids, and talks a ton about the stock market.

On a recent pod, Elitism: Money vs. Influence, he gave his top 3 attributes the top-performing employees of the companies that he has started. These are:

  1. Most likely Female. “First they were female. If they were male I couldn’t say this but it’s okay because as long as you are biased for underrepresented communities your okay, but we try and ignore that…” (42:03 in the pod)
  2. Graduate from a world-class university. Ivy League, Penn, Michigan, Stanford, Berkley, Vanderbilt, etc. “Better schools matter…more applicants…start with better core human capital…better screening.”
  3. Athletes are very successful. They understand teamwork, discipline, they can endure and push themselves harder. “Someone who can finish an Ironman isn’t lazy”, says Galloway.

So, Professor of NYU, former business owner, and thought leader says it’s okay to be biased in selection.

I’m not sure I agree we should ever be biased in our hiring selection practices, but Galloway points out a reality in our culture. As long as we aren’t biased towards the majority, we will look the other way and ignore it.

What Galloway is saying is not different than how the vast majority of hiring managers are making their final selections. They take a look at past and current performance and they make some educated inferences about what those top performers have in common. Based on this knowledge, it will shape their hiring selection. Does this, or could this, lead to bias? Yes.

Does it make it wrong?

That’s the big sticky question, isn’t it?

We want to say, no, it’s fine, continue to hire the females if those are your best performers. But, just because your current females are your best performers doesn’t mean they’ll be your best moving forward, or that maybe one of the males will be even a better performer.

Flip the scenario.

Galloway now tells us that one of the three attributes for high performance is they are “male”. Do we have a problem with this now? Most likely, you do have a problem with it based on hiring equity issues, broadly, but it’s hard to say specifically since maybe this organization doesn’t have gender equity issues.

Want to know what Inclusion is difficult when it comes to organizational dynamics? It’s because what Galloway laid out is exactly what every organization lays out. The difference is, it isn’t always friendly to the underrepresented community.

Like I said, regardless of your feelings on this one subject, Galloway’s podcast is money! It’s on my must-listen to pods each week.

Give me your thoughts on this in the comments?

Creating friendships at work during a pandemic is really hard!

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We’ve been told for years now, based on the Gallup research, that having a best friend at work is one of those anchors that will lengthen a person’s tenure with an organization. New research is proving this might not be as easy it sounds! Business Insider:

A Study by Plos One asked students to rate their friendships and also rate whether or not the ‘friend’ would reciprocate by telling researchers they also believed they were friends. Here the results:

In 94% of these perceived friendships, students expected them to be reciprocal. So if John rated Jack as his friend, he expected Jack to rate him as a friend also. But this was so in only 53% of cases; less than half of the students had their friendship beliefs about others reciprocated.

Ouch! Almost half of your friends, do think of you as a friend!

The researchers point to the social network-style of so many friendships today of why people have this wrong perception. People are now building so many friendships with individuals they rarely see or interact with but feel like they have a strong friendship with.

So, what should you be doing as an HR Pro to take advantage of the Friend Anchor?

1. Help provide real-life interactions with your employees to build ‘real’ friendships, not just social network friendships.

2. Give employees the opportunity to work with employees of their choosing on projects. Give an employee a project and let them pick their team to work on it.

3. Don’t ignore those employees who don’t interact with anyone. This is usually the first red flag you’ll get that a person is unhappy at work and more likely to turnover.

I know you didn’t get into HR to play a friendship matchmaker! But, if you value retention and want to lower turnover, being a great matchmaker might be the best tool you have in the HR toolbox!

To increase the difficulty of the position of being a matchmaker, what will you do for a remote workforce to increase friendships? The truth of the matter is it easier to create friendships in person, face to face, then it is when everyone is remote. The process of workplace friendship building has to be purposeful, and again this will mostly fall on HR pros to lead.

Also, remember, you can pick your friends and you can pick your nose, but you can’t pick your friend’s nose. Unless they’re a really, really, really good friend, but even then, that’s creepy, don’t do that.

Sharing Nudes at Work Never Ends Well! #HRFamous

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In case you missed it, McDonald’s recently claimed CEO Steve Easterbrook had sexual relationships with three underlings that it hadn’t known about when it negotiated a package worth a reported $42 million over an inappropriate relationship, alleging he had “lied” and “concealed evidence” about the affairs.

The evidence includes dozens of naked or explicit photos and videos of women — some of them Easterbrook’s subordinates at McDonald’s — that he allegedly sent in attachments to his personal email account from his work email account.

McDonald’s used the finding to start the proceedings to recover and/or block the severance package it had negotiated with Easterbrook. At the time of the agreement, McDonald’s simply thought it was terming Easterbrook for a consensual relationship with an underling. A July tip by an employee opened the investigation back up, and here we are.

Which begs the following question – isn’t a hard scrub of an executive’s email a standard procedure to ensure you’re getting all the bad stuff out of the way before you hand over a package of $42M?

Easterbrook thinks so and has fired back at the fast-food giant’s allegations that he lied about his habit of sexting with multiple employees, claiming that the company should have known about the issue when it handed him a fat severance package last year.

Of course, that statement doesn’t sound like he told them, right?

We discuss it all as our second topic on this week’s HR Famous Podcast, see the player below, and the timestamps to give it a listen.

And when you’re making a move on an executive, ask IT to do a search for all *jpeg, *png and *mov files that were forwarded to an outside account from that individual’s work email. Geez.

In episode 27 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn and Jessica Lee discuss JLee’s knowledge on the best flowers, the crew gives theories on why meeting times have decreased during the pandemic (but the number of meetings is up), and workplace relationship issues that have reemerged surrounding former McDonald’s CEO Steve Easterbrook (McLovin from episode 2 of HR Famous) are covered.

Listen (click this link if you don’t see the player) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!

SHOW HIGHLIGHTS

4:40 – Tim got some flowers for his wife and tried to share a great deal with the HR Famous crew and Jlee had to kindly reject (she doesn’t like roses!) and KD had bought flowers for his wife 30 minutes prior to Tim’s text. Jlee also implores her vast knowledge of flowers onto the men of the group.

26:30 – Final topic of the day – the former CEO of McDonald’s Steve Easterbrook was let go in 2019 with a $40 million severance package and now McDonald’s is suing Easterbrook because they have found explicit pictures he exchanged with several other former employees in addition to the single relationship he was previously removed for.

28:30 – Jlee is disappointed because she is a McDonald’s alum. She points out that at the time, the board of directors thought he was being forced out without cause and therefore, he got a big sum of money upon his dismissal.

29:45 – KD thinks McDonald’s will seek out all of the impacted parties and try to settle with all of them. Also, he thinks the company will have to conduct a big investigation and find everything that happened with Easterbrook and his misconduct.

33:00 – Tim thinks McDonald’s will want to negotiate all of the dealings behind closed doors. He also thinks the company didn’t do their due diligence when Easterbrook was leaving and tried to push him out too quickly.

Recruiting Brainfood Tribune: 20 Questions with @TimSackett by @HungLee

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One of the great things that blogging about recruiting and HR topics over the past decade has given me is a bunch of international friends and contacts. One of those friends is the founder of Recruiting Brainfood, out of the UK, Hung Lee.

You won’t find a nicer dude, doing great work for the recruiting space around the world. If you haven’t heard of the Player’s Tribune, it’s a sports website where instead of journalist writing, it’s the athletes themselves. You hear very personal stories from the athletes in their own voice.

Hung had the idea to do this for our industry (The Recruiting Brainfood Tribune) and he asked me to do this for his site through answer a series of twenty questions. I hope you like it, and make sure you subscribe to Hung Lee’s weekly Recruiting Brainfood newsletter – it’s exceptional!

  1. Who was your favourite teacher at school? What did you learn from that person?

Ruth Kemp, high school English teacher. She forced us to journal, and this was in the 1980s! So, each day we had to just write for 20 minutes a day. Write about anything, but you had to write even if you just copied text from a book or magazine. The cool part is she would read everything you wrote and respond with comments. So, even though I didn’t want to write, I loved her reactions to what I wrote! For me, it became a game to try and make her laugh or be shocked. She was smart and playful and always played along with my creativity. She taught me that I actually loved to write, I just didn’t know it. I ended up being her teacher’s aide for my junior and senior years. We would talk for hours about anything and everything.

She retired years ago, but when I wrote my book, The Talent Fix, I wanted to send her a copy because she was really the reason that it happened. I found out, through the school, that she was doing some volunteer work at the local airport assistance desk with some other senior citizens. I fly a lot, so I thought eventually I would run into her. One night on a last flight of the night coming into the airport at almost midnight, I finally ran into her on her very last day of volunteering ever. It had been 30 years since we had seen each other (she totally looked the same!). I walked up to the counter, and she asked me if she could help me. I said, “I’m Tim Sackett!” and she replied, “Of course you are!” We hugged and shared stories, and it brings tears to my eyes as I write this that I could see her one last time and let her know what a dramatic impact she had on my life.

  1. At what age did you become an adult? What happened, and how did you know?

I don’t think my wife thinks I’m an adult yet! I tell people I was raised by all women. My Grandmother was the matriarch of our family. She had five daughters, my mother being the oldest. The first grandchild in our family was my sister. I was the second. My parents divorced when I was four, and my grandparents help raise me a lot, being that my Mom was a single parent working a ton launching her business that I currently run. My grandfather passed away when I was twelve. At his funeral, I was sitting between my Mom and my Grandmother. My Grandmother leans over during the service, puts her hand on my knee, and whispers into my ear, “You are the man of the family now.” I’m quite sure I wasn’t an adult at that moment, but it definitely shaped so much of my life moving forward! To this day, I still hold the title as the senior-most “blood” male of our family, and my 90-year-old Grandmother still expects me to be the man of the family.

  1. What do you think is true that most people think is false? What do you think is false, that most people think is true?

I think if you fail a lot, you are more likely to keep failing. Our society tends to believe the opposite. Fail more! Fail faster! It’s all bullshit. I coached baseball, and if I had a…

Read the rest of the twenty questions over at Recruiting Brainfood – it’s all about me and stuff, but I think it’s pretty good. Hung asked some great questions! 

 

7 Things Start Ups Teach Us That Will Increase Our Success!

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My buddy John Hill works for Techstars as the VP of Network, go connect with him, he’s completely an awesome guy who will sit down and have a beer with you and talk about how to change the world for hours!  Last week he got to meet the latest crop of Techstar startups and came away motivated with some great learnings.

Here are John’s takeaways from the newest Techstar startups:

1. Nothing beats hustle. Nothing.

2. The world is full of good ideas, but only a few will execute them.

3. Relational capital is vital.

4. Networks matter. Surround yourself with those who can help you.

5. There are some wicked smart people in the world.

6. To build a great company you need help with funding, talent, and connections to business/industry to scale and the understanding of how to navigate each.

7. Suspend disbelief!

I’m drawn to each of the seven for different reasons but #2 jumps out because I witness this on a daily basis. There are two kinds of people in the world: those who execute and those who talk about executing. Hire those who execute. Understand that they are rare and you should overpay for this ‘skill’.

Do you notice nowhere on his list does he talk about failure. John is a motherfucking doer! He gets shit done. Techstars will only take a chance on startups led by people who will execute. John talks about ways to succeed not about just throwing caution to the wind and failing. The reality is most will fail, setting yourself up for success is key.

I love that he ends his list with “Suspend disbelief”. The world is a critic. Those who make it big have that special combination of John’s list. Great idea, ability to execute, the right network to make it happen, super smart, etc. What they also have is true belief! At the end of the day, you have to believe 1000% of your idea is going to work. No part of you even questions that it won’t.

If it didn’t work you would be destroyed because your belief was so strong that you never saw it coming when it fails. That’s how most great ideas actually make it. You find a combination of all of these things and you put money and resources behind it.

These 7 learnings aren’t about how to make a startup successful. These are how you make anything successful that you’re working on.

What can we really hope for out of a work experience?

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I heard this quote recently, it was used by an old football coach to his players:

“It’s hard, but it’s fair.”

He wasn’t the first to use this and probably won’t be the last – but the line stuck with me because of how I don’t think many people in today’s age really think this way.  Many want to talk about what’s fair, few want to discuss the ‘hard’ part.  The football coach’s son described the meaning of what he feels the phrase means:

“It’s about sacrifice,” Toler Jr. said of the quote. “It means that if you work hard that when it’s all said and done at the end of the day, it will be fair based on your body of work. It’s about putting in the time, making sure that you’re ready for the opportunity.”

I think we all think our parents are hard on us growing up.  I recall stories I tell to my own sons of my Dad waking me up on a Saturday morning at 7 am, after I was out too late the night before, and ‘making’ me help him with something, like chopping wood or cleaning the garage out.  He didn’t really need my help, he was trying to teach me a lesson about choices.  If I chose to stay out late at night, it was going to suck getting up early to go to school.

He shared with me stories of his father doing the same thing, one night my Dad had gotten home late, so late, he didn’t even go to bed, just started a pot of coffee and waited for my grandfather to get up, figuring that was easier than getting a couple of hours of sleep and then hearing it from my grandfather the rest of the day.

As an HR Pro, we see this every day in our workforce.  There are some who work their tails off, not outwardly expecting anything additional, they’re just hard workers.  Others will put in the minimum, then expect a cookie. It’s a tough life lesson for those folks.  Most usually end up leaving your organization, believing they were treated unfairly, so they’ll go bounce around a few more times.

Eventually, they’ll learn to put in the work, put in the time, and more times than not, things work out pretty well.  Sometimes it won’t, so you go back to work even harder.  It’s been very rare in my 20 year HR career that I’ve truly seen a really hard worker get screwed over. Very rare! Now I know a ton of people who think they work hard, but they don’t, and they’ll say they get screwed. But the reality is they don’t work hard, they do the same as everyone else.

Do some idiots who don’t deserve a promotion or raise sometimes get it? Yep, they sure do, but that doesn’t happen as much as you think. The hard workers tend to get the better end of the deal almost always.

I hope I can teach my sons this lesson:  Life is going to be hard, but if you keep at it and put in the work, it’s going to be fair.  I think that is all we can really hope for.