Notes to HR Tech Vendors – #10 – Your Real Competition

I’ve done a few presentations titled something like, “HR Tech Buyers Guide”, “How to Buy HR Tech”, etc. The presentation is designed for HR and TA practitioners to help them become better buyers of HR Tech. To understand the crap that HR and TA Tech vendors do and say to get you to buy stuff you might not need, want, or will use.

The interesting thing about these presentations is that half the audience turns out to be the actual vendors themselves wanting to hear what it is I’m telling the real HR and TA leaders! It’s smart for the vendors. It helps make the better sellers as well. Well, at least some that actually listen!

Based on these interactions I decided to build a series of what has come out of interactions to the vendors themselves, aptly named “Notes to HR Tech Vendors”. Look I don’t alway have to be creative! Enjoy!

#10 – Your Real Competition

Unless you’re buying some giant watered-down enterprise level HRIS or ATS/Talent Suite you almost never have competition!

Yes, you read that correctly. 90% of HR Tech vendors have “NO” competition! But, you believe the opposite.

Here’s the deal. HR and TA Tech buyers are fairly naive to the industry. It’s not our full-time job to track every new ATS that is being launched. We’re just trying to get people hired and stop people from quitting. Takes up about 99.9% of our job! So, when it’s time to buy new Tech we usually buy the first thing we’re sold!

The competition you face is not your real competitors. The competition you face is a “no sale”.

Almost all HR Tech buyers will buy your product, or they won’t buy anything. Primarily because they don’t even know you have competition. Well, they didn’t until you actually told them! “Hey, we’re the #1 CRM on the market, so much better than #2, #3 and #4.” What? There is more than one CRM!?

If you’re Smashfly (a CRM Tech) almost every single sale is going to be a “Yes” or a “No, we’ve decided we don’t need this right now”. It’s almost never “hey, we’ve decided to buy Clinch, or Avature, or Ascendify, or Talemetry, or Beamery, or”…you get the picture!

Almost never!

Your real competition is you. It’s your ability to sell your solution to a buyer that has some sort of pain around HR or TA. It’s shocking at how often this fails. I mean what can go wrong when you throw a 15-year-old on the phone with a twenty year HR vet on the other end, telling them how to fix her shop!?

And you think I exaggerate on the age! Almost every single HR and TA Tech sales person I speak is under the age of 30 and most have never worked a day in HR or TA. This leads to a ton of “no sales”.  If you can’t tell me how your solution is going to solve my pain, in my language, I’m probably not buying.

HR and TA Tech vendors, your competition isn’t the problem. Your technology isn’t the problem (it’s usually really awesome). Your sales strategy is killing you. The cute, little, naive babies selling your products is the problem. They don’t know me. They don’t know my pain. They don’t speak my language.

Your real competition is you.

5 Steps to Becoming the Most Liked HR Pro Ever!

The old adage “I’d rather be respected than liked” was made up by people who didn’t have any friends!  And it’s been perpetuated for centuries by HR Pros who didn’t think it was professional to have friends in their organizations.  “I’m not their friend, Tim, I’m in HR and there is a reason we lock the doors to our department!”

I look it this a bit differently. Make friends first.  That is all.  No, “then” or “after that”, just make friends.  Do you know why HR Pros don’t make friends with employees? Yes, you do, it’s because “We don’t want to fire our friends!” or “We need to remain impartial” or “I’m stupid” (I made that last one up, which if your stupid you probably didn’t know).

The reality is, we do things attempting to stop stuff that probably will never happen.  When is the last time you truly had to fire a friend?  “Never – because I don’t have friends that work for me!” No, really, when? Most of us would say, “Never”.

The problem with not allowing yourself to be friends with non-HR employees is that you lose a major source of influence within your organization.  Also, it sucks eating at your desk every day.  And you decrease your eventual dating pool. But, really it’s the influence!  So, here are 5 steps you can do to be more liked and make more friends at work:

1.  Stop being a know it all.  HR people act like they created Congress, everything is legal this or legal that. Stop it! Be normal. 99% of stuff HR thinks might happen, doesn’t happen. Trying to mitigate 100% of the risk in your organization makes people hate you and it doesn’t help you do your job better.

2. Make a fool out of yourself once in a while.  You’re not that important that you have to act like Mr. Manners all the time. Having employees laugh at you because you did something silly, foolish and/or crazy, will help them believe you might be normal.

3. Hang out with the smokers! Let’s face it smokers are cool and know everything that goes on in your organization – you want them as friends.  I don’t smoke because it’s gross, smells and will kill you, but I love hanging with smokers, especially if they have one of those voice boxes they talk out of!

4. Go out to Lunch with Non-HR Employees.  Preferably not with the smokers because that isn’t appetizing at all.

5. Kiss another employee on the mouth at the office Christmas party! Kidding, just making sure you were paying attention.  Don’t do this, unless you’re really drunk and want to leave a legacy. Here’s the real #5 – Spend 50% of your time away from your desk visiting employees and hiring managers, even the ones you don’t like.  This will change your professional life forever.

Being liked in HR is important it allows you to do your job in a much more efficient manner than when people don’t want you around.  It’s not about respect – you can have both – and given the choice of having respect and being hated or having respect and being liked – well, let’s just say I hang out with smokers.

10 Reasons HR Thinks Employees Are Crazy

I don’t know of one HR Pro I’ve ever met who didn’t say, behind closed doors, “My employees are Crazy!” It’s like school teachers when they go into that mysterious “Teachers Lounge”, once the door is closed and they are all in there with the other teachers. Didn’t you want to know what the heck they talked about!?!?

I can tell you because before I was in HR I was a teacher.  Guess what?  Teachers talk about the exact same things that HR Pros talk about.  How crazy the kids/employees are that we have to deal with all day!  The only difference is the physical age (certainly not mental age!).

So, I wanted to come up some of the reasons we think our employees are crazy to help out those crazy employees who want to come off less crazy at their next interview.  It can happen! I don’t think employees are crazy, all the time, just at certain times. The problem is HR Pros have to deal with all the employees, so there is a good chance a crazy one is going to come across your desk at least once a day. Thus, the reason HR Pros think all of their employees are Crazy is because we deal with crazy every day!

Here’s why HR Pros think Employees are Crazy:

1. Your Boss tells us about all of your weird anxieties.

2. Your co-workers, that hate you, tell us about all of your weird anxieties.

3. We know your medical history – mental and physical – sorry, it’s part of the gig.

4.  We find out every time you cry or lose it at work – every time – also part of the gig.

5. Your crazy-ass emails find their way to our inbox – thank your “work” friends for that.

6.  We spend too much time talking about you in succession planning meetings, uncovering all that is wrong with you.

7.  You rate yourself as “Great” on your self-assessments, and we know you are barely “Average”.

8.  I know more about your divorce then your divorce attorney.

9.  Your stories about your kids haunt me at night.

10.  I know everyone you’ve slept with in the office – or tried to sleep with – or want to sleep with.

It’s a function of the job that we see and hear the worst and the best of all of our employees.  Just like the school teacher who spends more time on a daily basis with your kids than you do as a parent,  that teacher is probably going to know some things about them that you are unwilling to accept.   HR Pros know some things about our employees, many of which they aren’t willing to accept, that’s human nature.

I’m only saying this so that you understand why we think you’re crazy – you are – you just can’t accept that you are! But, here’s the dirty little HR secret, we’re crazy as well!

Pokemon Go Your Employees To Better Health

I hate posts that just comment on the hottest thing going on in the world. Here’s the thing, I’m the last guy you want to hear some commentary on Black Lives Matter! So, you get Pokemon Go commentary instead!

Okay, here’s my take on Black Lives Matter –

  • If you say “All Lives Matter” you’re an ignorant asshole.
  • Of course “all” lives matter, but “all” lives are not getting killed for basic traffic violations.
  • I drove my car today. I was even speeding. At no point was I concerned a cop was going to pull me over and kill me for speeding, or anything else! I’m a middle-class white dude. That, by itself, is like a get out of jail free card for life!
  • Black Lives Matter because right now we need Black Lives to Matter. Let’s hope at some point we can add the Black Lives to the All Lives, but right now we can’t yet.
  • If you say Blue Lives matter, I get it. My brother is a cop. Cops get paid for shit. Have awful training, and are asked to make split second decisions in tense moments. They put their life on the line to protect civilians every day. Mistakes in that environment will be made, often. That’s a problem. When shots are fired, I hope and pray a cop will be there to protect me. Just like many were in Dallas.

Okay, now onto Pokemon Go!

  • My 13 year old walked around in our neighborhood more in the past 4 days then he did in the past 4 years!
  • Pokemon Go is f’ing brilliant. It’s the best thing to happen to wellness since, well, anything!
  • You should support your unhealthy employees need to want to go and find Pokemon! It will be the most successful thing you’ll ever do in employee wellness.
  • Also, on a side Recruiting note, did you realize there are nerd-herds out trying to catch Pokemon! Talk about great pools of IT talent just wondering around your city! Get on this! Pokemon Go is the best thing to happen to IT recruiting since Snap Chat! (he said completely laughing to himself knowing someone will truly believe this!)

Honestly, I love Pokemon Go. I saw so many teens out in my city walking and riding bikes the past few days!  Interacting together, while completely looking down at their phones.

It reminded me of when I was a kid and my parents would lock me out of the house until the street lights came on. Well, almost.

I even say white kids and black kids walking together, almost hand in hand, trying to find Pikachu! Dr. King would have had a tear in his eye, that a Japanese multi-national company developed a smartphone app that would finally bring us together under a common cause!

 

The Tim Sackett Commencement Speech

It’s that time of year when universities and high schools go through graduation ceremonies and we celebrate educational achievements.  It’s also that time of year when you get bombarded with every great commencement speech ever given.  There is clearly a recipe for giving a great commencement speech.  Here are the ingredients:

1. Make the graduates feel like they are about to accomplish something really great, and not just become part of the machine.

2. Make graduates believe like somehow they will be difference makers.

3. Make graduates think they have endless possibilities and opportunities.

4. Make graduates think the world really wants and need them and can’t wait to work with them.

5. Wear sunscreen.

I think that about sums up every great commencement speech ever given.  Let’s face it, the key to any great speech is not telling people what they need to hear, but telling them what they want to hear!

I would like to give a commencement speech.  I think it would be fun.  I like to inspire people.  Here are the main topics I would hit if I were to give a commencement speech:

1.  Work sucks, but being poor sucks more. Don’t ever think work should make you happy.  Find happiness in yourself, not what you do.

2.  You owe a lot of people, a lot of stuff.  Shut your mouth and give back to them. Stop looking for the world to keep giving you stuff.

3.  No one cares about you. Well, maybe your Mom, if you had a good Mom.  They care about what you can do for them.  Basically, you can’t do much, you’re a new grad.

4.  Don’t think you’re going to be special. 99.9% of people are just normal people, so will you.  The sooner you come to grips with this, the sooner you’ll be happy.

5.  Don’t listen to your bitter parents.  Almost always, the person who works the hardest has better outcomes in anything in life.  Once in a while, a person who doesn’t work hard, but has supremely better talent or connections than you, will kick your ass.  That’s life. Buy a helmet.

6.  Don’t listen to advice from famous people.  Their view of the world is warped through their grandiose belief somehow they made it through hard work and effort. It’s usually just good timing.

7. Find out who you care about in life, and make them a priority.  In this world, you have very few people you truly care about, and who care about you in return.  Don’t fuck that up.

8.  Make your mistakes when you’re young.  Failure is difficult, it’s profoundly more difficult when you have a mortgage and 2 kids to take care of.

9.  It’s alright that sometimes you have to kiss ass.  It doesn’t make you less of a person.

10.  Wear sunscreen.  Cancer sucks.

So, do you feel inspired now!?  Any high schools or colleges feel free to email me, I’m completely wide open on my commencement speech calendar and willing to give this speech in a moments notice!

Don’t Apply to College if You’re White, Middle Class and Male

I heard a female comedian the other day say one of the truest things I’ve ever heard:

Look, if you’re a white dude, and you’re failing in America, you’re really a failure! You’re like the definition of failure! You can’t be a white dude and complain about how hard life is. If you’re a white guy and you’re failing at life, you’re basically saying, “I can’t find a way to be successful in a society that was built for me.” That’s America.

Which is probably why Trump is trying to make it white great again!

What this comedian was saying is no one wants to hear white dudes whine about stuff. “Oh, it’s so hard to find a job.” “Oh, I can’t afford a house in the richest part of town.” “Oh, I’m not going to be able to retire until I’m 62.” In comparison to real people problems in the world, it all sounds stupid.

Did you hear the whole Kelly and Michael drama that blew up this past week? All said and done, Kelly comes out and says, “My Dad, who drove a bus for thirty years, thinks we’re all crazy!” Privilege, at any level, isn’t supposed to whine about shit.

So, all that being said, here’s my privilege whine:

College Acceptance and Tuition Payment is completely broken! 

My middle son is about to make his college choice. He’s got some great schools that have accepted him. He has some great ones that did not. His dream school was Duke. He also really liked Northwestern, Dartmouth, and UCLA. He has a 4.05 GPA on a 4.0 scale (honors classes give you additional GPA) and a 31 on his ACT (97th percentile of all kids taking this test).  He had the grades and test scores to get into all of those schools.

What he didn’t have was something else.

What is the something else?

He didn’t come for a poor family. He didn’t come from a rich family. He wasn’t a minority. He doesn’t have some supernatural skill, like shooting a basketball. He isn’t in a wheelchair. He isn’t from another country.

He’s just this normal Midwestern kid from a middle-class family who is a super involved student-athlete, student government officer, award-winning chamber choir member, teaches swimming lessons to children, etc., etc., etc.

Basically, he falls into this no-man’s land of what colleges and universities don’t want these days. Male and White.

Can I keep whining? Whatever, it’s my blog – buckle up! 

What is the other something else, from a financial perspective?

He got into Boston College, another dream school for him, and one that wanted him to come and continue his swim career at the Division 1 level. BC also costs $68,000 per year.

Colleges and U.S. Federal Government hate kids who come from families that do the right thing.  What’s the “right thing”?  He comes from a family that pays their mortgage, saved some money for his tuition and put money away for retirement.

Apparently, all those ‘positive’ things, like being financially responsible, are not liked by colleges and the federal government. Colleges and the U.S. Government would have preferred that I didn’t work, let my house go into foreclosure and was in debt up to my eyeballs. If that was the case, both the college and U.S. Federal Government would reward my bad decision making and pay for my son to go to school, fully!

Because he comes from a family that made good decisions, Boston College, and the Federal Government thought it was a good idea for him to pay $68,000 per year to attend their fine university.

My wife and I have spent our son’s entire lives saving for them for college. We sacraficed to basically give them a fund that would pay two full years of tuition and living at a normal state four-year college. The other two years are on their own. We feel they need to shoulder some of that cost to appreciate what it is they’re investing in.

I get it. No one wants to hear about how the middle-class kid can’t go to the super high-end school of his dreams because he can’t afford it.

I’m struggling with this. I’m no different than any other parent who tells their kid when they were little, work your butt off and one day you can go to Harvard! When I should have said, work your butt off, I’ll make awful financial decisions, and then you’ll be able to go to Harvard.

Here’s what I know, and it’s a hard pill to swallow, if my son did exactly what he did (grades, involvement, etc.) and he was Hispanic (or Black, or American Indian, or from a poor country) and I had no money, he would be getting ready to enroll into Duke. But he’s not.

What did he do wrong? He was born into a white family that worked their ass off to give him every advantage in life.

White privilege is a privilege until it’s not. Until a kid’s dream is broken for something he can’t wrap his brain around. Believe me, I understand this goes both ways. I understand there are black kids who don’t even get an interview for a job because some white kid’s Dad already got them the job ‘behind the scenes’. That isn’t right either! In my mind, I don’t see the difference between these two examples.

Rant over. Colleges are going the route of corporate America. White guys are bad, everyone else is desirable, do whatever it takes, at any cost, to make sure this happens. Well, unless, your old, corporate America doesn’t like older people either, no matter what color or gender you are – but that’s a rant for a different day!

Hit him in the comments and tell me how out of touch I am, then remember this is all about a 17-year-old boy with a dream. A dream he worked his ass off to achieve.

I’m a Hero!

I worked on my day off…

I worked after hours…

I worked on the weekend…

I worked on a holiday…

I worked when no one else was working…

I worked without getting paid…

I worked when I said I wouldn’t…

I worked more than you…

And because of this, I’m a hero, and you’re not.

But you already knew this because you saw me working when I posted it on Instagram…

I’m a Hero!

If I was the National HR Czar…

I think the next President should add a position to their cabinet. That position would be called HR Czar.  That person should be me, and here’s what I would do as the HR Czar.

As HR Czar I would:

Establish a National Database of No Call, No Shows on interviews.  This database would be used by all public and private employers to let each other know what idiots set up an interview, then without any warning, just decided to ditch it and not show up.  That way we could all know who these awful people are by name, address, SSN and poor professional etiquette.

Establish a National Database of No Call, No Shows on the first day of employment. Worse than not showing up for an interview, these people have serious problems and should be put on some double-secret probation.  If someone did this they would publicly have to stand out in front of this employer with a sandwich board sign stating “I’m a Loser! I Suck! Honk if you Agree!” for two straight days, before they could be hired by any other employer.

Establish a National Background Check System. This system could be checked instantly, by all employers. No more waiting 48 hours or more for information that should be accessible instantly in a database a twelve-year-old could put together in about 15 minutes.  This includes educational verification, where all post high school institutions would have to input graduates, degrees, and grades.

Establish a National Job Posting Site. All jobs, all employers, one place.  All public and private employers would be required to post their openings on this site, close them when their filled and post the name and photo of the person they hired for the position. A little transparency would help both the employers and all those people who applied and have no idea who got hired.

Establish a National Database for Candidates to Search pending, current and past employee-related litigation of an employer. You like to allow your managers to harass employees? Fine, but understand, everyone is going to know about it. Kind of like Glassdoor, but actual verifiable stuff. Each employer would have a rating, like the ratings we give restaurants – A, B, C, etc. We can make them post their rating in the window of their lobby where candidates come to interview.

Establish a CEO pay scale whereas a CEO couldn’t make more than ten times the average pay of the top 10% of earners within their company. That’s fair. That’s still a giant amount of money. I support CEOs and their right to earn a lot of money. I don’t support them making four million times more than the actual people busting their butt each day. (JFC – it sounds like I’m voting for Bernie! I’m not!)

That’s a good start! What would you do if you were HR Czar?

Open Office Spaces Now Suck…But wait for it…

This just in! Google got it wrong! It seems like we keep hearing that more and more these days. The company that seemingly invited HR and Talent Acquisition keeps getting it wrong. This time, it’s around the open office concept. To be fair to Google, they weren’t the first ones to jump on the open office bandwagon. They just became the poster child for crazy office spaces gone wild. From The Washington Post:

Despite its obvious problems, the open-office model has continued to encroach on workers across the country. Now, about 70 percent of U.S. offices have no or low partitions, according to the International Facility Management Association. Silicon Valley has been the leader in bringing down the dividers. Google, Yahoo, eBay, Goldman Sachs and American Express are all adherents.  Facebook CEO Mark Zuckerberg enlisted famed architect Frank Gehry to design the largest open floor plan in the world, housing nearly 3,000 engineers. And as a businessman, Michael Bloomberg was an early adopter of the open-space trend, saying it promoted transparency and fairness. He famously carried the model into city hall when he became mayor of New York,  making “the Bullpen” a symbol of open communication and accessibility to the city’s chief.One more reason we should be allowed to work from home!…

…But employers are getting a false sense of improved productivity. A 2013 study found that many workers in open offices are frustrated by distractions that lead to poorer work performance. Nearly half of the surveyed workers in open offices said the lack of sound privacy was a significant problem for them and more than 30 percent complained about the lack of visual privacy. Meanwhile, “ease of interaction” with colleagues — the problem that open offices profess to fix — was cited as a problem by fewer than 10 percent of workers in any type of office setting. In fact, those with private offices wereleast likely to identify their ability to communicate with colleagues as an issue. In a previous study, researchers concluded that “the loss of productivity due to noise distraction … was doubled in open-plan offices compared to private offices.”

But wait for it…

Why is all of this Open Office hating coming out right now? Are open offices really that bad? My own opinion is that the office furniture industry is truly behind all of this anyway. Every decade or so, they need to sell new furniture and the way to do that is to tell executives that a new design will give them magical productivity gains and super happy employees! Just buy our new desk and chair!

I suspect this round of Open Office hating is coming from another corner of the universe. Can you guess?  So, closed offices don’t work. You don’t get collaboration. Open offices don’t work, because you don’t get privacy. So, what are we HR Pros to do?

Oh, I have an idea, came from the corner, of the employees who just don’t’ feel cozy enough at work!  The NEW research says that Working From Home is the real answer to all of our problems!  Yep. Open offices suck because working from home is soooo much better!

Did you see that coming?

There are seven-year-old kids in China making $100 Nikes by candle light, and amazingly their productivity goes up every day! Be careful about getting pulled down the rabbit hole of what next great office design will ‘fix’ your company.  Everyone has an agenda. Your employees who really would rather just work from home. The office supply companies who need to push product. The HR executive who needs productivity increases to show the board or at least, a reason we aren’t getting them!

What is the magical office design after work from home crashes?  I hear working from the beach in Cayman really, really increases productivity!

Sackett’s Guide to Visiting Sydney – Part 2

Continued from yesterday’s Part 1 post. From my recent travels to Sydney, Australia, here are my ‘take aways’ from my trip. Sydney is great! Make sure to check out my first post as well, otherwise you’ll lose the context of this one! Enjoy.

Sydney is a walking city. It’s like a mini-New York City, but it’s clean and doesn’t smell like a toilet! Everything seems like it’s a half to a mile away. Not quite far enough to get a cab or Uber, but far enough you’re lazy American ass will get tired.  You don’t see many fat people in Sydney! They are in shape and good looking. 

If and when I return to Sydney, I’ll find out how to spend more time at Manly Beach! It was $7.50, thirty minute ferry ride to the most beautiful little beach town. Plus, the fairy ride gives you million dollar views of the Opera house and the Harbor Bridge. Great surfing at Manly Beach! It’s such a easy trip over, it’s hard to believe it’s that close to downtown Sydney.

The Harbor Bridge climb. You can climb to the top of the Harbor Bridge. It will cost you about $250 per person. If you’re afraid of heights this isn’t from you. You get amazing views! I was glad I did it. I wouldn’t pay to do it again. Once you do it, you probably never have to do it again. In hindsight, I would probably spend that $250 on more surf lessons at Manly Beach, or a helicopter ride to see the city and great views of the cliffs along the ocean.

Shopping. If you like shopping, you will like Sydney. You could spend a month in Sydney and never get to all the shops. Yes, many are tourist traps. Uggs are everywhere. Most are knockoffs of what you get in the states and not as good quality. The good quality ones cost about the same of what you’ll pay in the states. “Uggs” is a generic term in Australia, not a brand name. Uggs in Australia refers to sheep skin shoes and boots.  Most American brands being sold in Sydney are 40-50% more than you can buy in the states. Don’t come to Sydney looking for deals. Sydney is an expensive city for shopping, food, drinking, living, etc.

It’s awesome to have such a big city like Sydney, with a great costal ocean views so close! We did the Bondi to Coogee costal walk and it was great. About 3 mile walk with amazing views and places to stop along the way. It’s up and down, so be prepared. The 3 miles will feel like 5 miles! Well worth it, about a $20 Uber ride from the city. Both Bondi and Coogee have good places to eat and drink, so you can start the walk from either end. The best pictures happen closer to Bondi.

Darling Harbor is a cool up and coming entertainment district. Ton of shops and restaurants. Plus, there is also the Sydney aquarium and indoor Zoo. So, you can see all the major Australian wild and sea life without leaving the city. $60 bucks to see both. For another $20 you can get your picture with a Kola Bear. You don’t get to hold it, but you’ll be inches from it. Plus, the zoo keeper let us stay in the area and gave us some awesome insight and let us take more pics with our phones. It was well worth the $20!  You can run through both of these in like three hours.

The Rocks is another great area down by the Opera House. It’s the original landing spot for the Europeans that came to Australia. Cruise ships come here as well. So, a ton of little unique shops and restaurants. It’s all an easy walk from downtown Sydney, and you can easily waste a half day or more here.

The Hay Market/Paddy Market is a complete waste of time. It’s basically a giant Chinese knockoff market in what is considered China Town in Sydney. If you’re looking for loads of poorly made, cheap crap, this is your place.  If you love Asian food, this is also a place you might want to visit. Although, you will see great Asian restaurants all over Sydney.

Toast! First, Australians know how to do bread!  We had the best bread everywhere in Sydney. One funny thing, though, were the number of places that sold “toast”. Yes, it’s what you think. Just a piece of toasted bread. But, unlike in America, it’s not some piece of crappy Wonder bread, it’s a big Texas slice of home-made bread, grilled on a flat top. Usually running about $3.50-5 per slice (I told you this place is expensive!), it was well worth it! I had the Banana Bread at least four times at different places and it was always amazing!  I never did, though, get over seeing ‘toast’ on the menu as a main item in so many places.

Did I mention the 14-hour flight from the states is a bitch! Hit me in the comments with what I missed about Sydney!