Walking Dead: Reviving Your Talent Networks!

You have a bunch of zombies surrounding your career website right now, and you don’t even know it.

They stumble around and look at your content, lurk at your jobs and then just stumble away when they don’t find anything to take a bite out of. Well, the folks at FOT and Smashfly are here to help you turn those zombies into real-life candidates by reviving the talent networks you probably don’t even know you have.

Who said zombies can’t turn back to real live viable candidates?! Not us, because the FOT crew knows how, and we’re going to show you, too. Join us on February 24 at 2pm EST and we’ll give you the following goods:

  • Show you the difference between a Talent Network and a Talent Community. We’ll give you ways to build your talent network into active pools of great candidates. By using and developing talent networks, you’re letting those zombies hanging out around your career site tell you “I’m next…” “Pick me…”, making it super easy to identify your next victim!
  • Help you develop a Talent Network Strategy that lasts, with little effort from your team to keep it going. The biggest problem we all face is we just don’t have enough capacity to do more. Talent networks give you the more— without the work. We’ll show you how.
  • Show you 5 ways the best companies are engaging their Talent Networks to make real placements.We won’t just tell you the ways, we’re going to hear about straight from a Talent Pro who is using these now to successfully hire and fill position within her company.  The good, the bad, the dead. You’re going to hear it all!
  • Give you 3 things you can do with candidate contact information before they even apply to your company. Talent pools aren’t about the apply, they’re about getting you to apply. Some zombies are ready to eat, some are just milling around being zombies. What do you do when potential candidates aren’t ready to eat? We’ve got the answer.
  • Provide insight to how you can measure the success of your talent networks. By now we know none of this matters if we can’t back it up with measurable data that proves it works. Talent networks, and the data you get from them, will give you a ton of insight to what is working in your Talent shop and what might need some tweaking.

Don’t let your time get “eaten” up by a bunch of zombie candidates who will never fill the needs your company has. Learn how to build great talent networks that will give you real live placements, with less effort than you ever thought imaginable. It’s time to fight back and win against your walking dead applicant pool!

Come join the FOT Zombie Hunting crew on February 24 at 2pm EST and learn how you can implement and take your talent networks to the next level!

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T3 – Beamery @BeameryHQ

This week on T3 I’m reviewing the recruitment marketing platform Beamery. Beamery is fairly new to the market being launched in 2014, and jumping into the hottest sector in HR and Talent technology: CRM, recruitment marketing, recruitment automation. They are carving out space by billing themselves as candidate engagement software, knowing almost every company in the world is concerned with candidate experience.

Beamery records and helps you track every single candidate that engages with you and your career site, whether they apply or not. That is important because a solid 70% of those people coming to your site will never apply, but if continue to engage them, you’ll get many to eventually apply.  Beamery’s strength is creating an inbound marketing machine for your recruiting department.

You can develop unlimited talent pools by whatever criteria you select, and engage each pool of candidates differently based on how you decide. The talent pool management, built on machine learning, is definitely a powerful piece of what Beamery delivers.  Beamery integrates with your ATS and is already partnered with Greenhouse.io, one of the hottest new ATS products on the market.

5 Things I really like about Beamery:

1. Beamery has integrated Candidate Experience surveys into their platform, that you can automate to be sent at a certain point within your process, manually push, change by position, etc. All the analytics are then put together on the backend within Beamery analytics engine. This is something not all recruitment marketing plays have right now.

2. Beamery uses predictive analytics for automated followups based on algorithms they have developed.  This truly helps recruiters stay onto of what’s important, and helps them not to forget. It’s a classic recruiting weakness because so many of us end up putting out fires, and we forget about a possible great candidate from a few days ago. Beamery automatically reminds you to follow up.

3. Their email sync with outlook and google is very powerful. One problem every recruiting shop has is getting information from email strings to where it needs to be within a system of record. Beamery uses machine learning to pull any email communication between recruiters and candidates in automatically, without the recruiter having to do anything.

4. Like many of the Recruitment CRM software, Beamery also does unlimited landing pages for jobs, events, etc. Allows to push simple calls to action to build talent pools and easily moves these pools back into your ATS. They also allow one-click action by candidates to engage with you by sharing any kind of social profile – Facebook, LinkedIn, Github, Google profile, etc.

5. Beamery is the first platform I’ve seen that truly has separated the function of Sourcer and Recruiter – working to define that Sourcers use Beamery, Recruiters use the ATS, and they’ve built a workflow to help organizations really build out this practice. For large organizations that have both functions, this will really help define the roles for your team.

I really liked Beamery’s technology and ease of use. Clearly, recruitment CRM software is for more sophisticated recruitment shops, who work in competitive marketplaces. That doesn’t mean just technology jobs. Finding Truck Drivers, Machinist and Retail Managers are super competitive! But you have to want to embrace the technology to help you reach your goals.

Beamery has a great introductory price point for 1-5 seats, and will work with you on enterprise pricing. I was shocked at how low of a cost a SMB shop could get into this software! Check them out, Beamery is well worth a demo.

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

It’s Tim Sackett Day! Celebrating Michael Kelemen aka the Recruiting Animal @Animal

January 23, 2012 my friends made that day forever be known as Tim Sackett Day!  By January 23, 2013, those same friends thought I couldn’t take another day of celebration and honor, and decided to honor another individual but still call it Tim Sackett Day! Last year on Tim Sackett Day we honored the great Victorio Milian! So, welcome to the 5th Annual Tim Sackett Day celebration!

This year we are celebrating our first Canadian on Tim Sackett Day, the Recruiting Animal, Michael Kelemen.

I have to say when the Tim Sackett Day committee first brought up Animal’s name, I wasn’t very happy.  I think Animal is basically an asshole.  That’s when the committee reminded me that I’m basically an asshole, and it’s why I was honored to begin with.  They had a very good point.

For those who don’t know Animal, he’s original to say the least.  He took recruiting and a morning zoo radio show schtick and pushed the recruiting conversation into areas no one else would ever take it.  Not me. Not Punk Rock, Laurie Ruettimann. Not anyone in our space. He says what we all think, but are afraid to say.

So, why do I think he’s an asshole?

Animal invited me on his radio show and warned me, he doesn’t pull any punches.  He was going to come at me and challenge me about how I thought about recruiting, and wanted me to back up how I thought with very specific examples.  It ended up being Animal yelling at me for thirty minutes. Here’s the show – take a listen for yourself.

In hindsight, I wasn’t ready for the Animal show.  Animal wants controversy and conflict. It makes good radio. I didn’t bring that. I also didn’t bring a set of boobs which would have helped since Animal yells way less at the ladies on his show! He’ll disagree with that last statement, which is Animal he mostly disagrees with all statements. Laurie Ruettimann claims he’s a Teddy Bear, but she has boobs, so I discount her opinion on Animal.

Why do I think Animal is the perfect person to honor on Tim Sackett Day?

Animal loves the recruiting industry. Agree with him, disagree with him, he has an extreme passion for our profession. You have to respect that! He’s been doing this since 2004!  I didn’t even start writing for Fistful of Talent until 2008!  He basically paved the way for all of us that write and speak about recruiting in the social space.

Animal calls a spade a spade.  What he really wants is for our industry to share the great stuff, and call out the bullshit. He’s like a bullshit cop. When all these people were out three or four years ago talking about how great talent communities were, he was the first to call them out and ask them to prove it. You know what you don’t hear about anymore? Talent communities.

I think my friend John Nykolaiszyn said it best the very first time I met him (to his defense it was after a few glasses of wine):

“Tim Sackett!? Fuck you! Fuck You! Fuck You!…I love you!”

John hated that my writing challenged things he truly believed in, but also loved the fact that I made him think about things in a different way. 

That, in a nutshell, is Animal. He challenges everyone to think about what we are truly doing and saying.

Please join me in celebrating the Recruiting Animal, Michael Kelemen today! Catch him on Twitter @Animal (getting “Animal” as your twitter name also shows how far in front of the game he is!), also his website and radio show: Recruiting Animal 

Oddly Enough, People Like It When You Want Them!

If I hear one more person tell me that candidates don’t like phone calls, I’m going to shove a phone up your…

I’m not the smartest cat, but I know a couple of things.  Here are a few things I know:

1. You can’t taste the difference of well Gin and high-end Gin after 4 Gin and Tonics.

2. French Fries, Onion rings and Tator Tots taste great fried and taste awful baked.

3. Great tasting chocolate is the reason women can be single. (okay, I stole that one from my wife!)

4. Candidates with car trouble are lying.

5. People like to be told that you want them for the a job! It’s flattering. It makes them feel important. It makes them feel valued. They love to listen to what you have to say, regardless of how satisfied they are in their job.

If I called you right now with a job that was something you have always wanted, guess what would happen?  You would call me back. You would call me back almost instantly. You would run out to your car, telling the receptionist on the way out you have an urgent personal call, to hear what I have to say.

Those people. Those thought leaders. Those idiots, who are telling you candidates don’t like phone calls are LIARS!

Why are they lying to you? Here is why I think they are probably lying to you:

1. They are lazy and hope the internet will solve all of their problems.

2. They are hoping to talk the world into believing you never have to make a phone call to get a job.

3. They are scared.

I did a survey where I asked 100 people, mostly millennials, (all potential candidates, since all people are potential candidates) if I called you with your “Dream Job”, would you either pick up my call or call me back?  Would you like to know the results?

100 out of 100 said they would pick up my call or call me back! 100%!

Recruiters who say candidates don’t like phone calls are not recruiters, they’re administrative professionals. Pay them accordingly.

There is a huge disconnect in mobile recruiting!

Pew Research  came out with some cool data recently on mobile usage and recruiting and a few things actually shocked me!  Check this out:

Americans with relatively low levels of educational attainment tend to lean heavily on their smartphones for online access in general, and this also play out in the ways members of this group utilize their smartphones while looking for employment. Among Americans who have used a smartphone in some part of a job search, those with higher education levels are more likely to use their phone for basic logistical activities – such as calling a potential employer on the phone or emailing someone about a job. On the other hand, smartphone job seekers who have not attended college are substantially more likely to have used their phone for more advanced tasks, such as filling out an online job application or creating a resume or cover letter.

If you’re an HR Pro like me, you believed the opposite of this was probably true! I think most TA pros and leaders would believe they couldn’t rely on mobile recruiting technology because those with lower education (thus lower income) would not have access to a smartphone. The opposite of this is true.

Lower educated individuals actually rely more on their mobile device to get online and communicate about things surrounding employment.

Currently, in the TA space most of the mobile recruiting push is around Tech hires.  Everything you read in regards to mobile recruiting will speak to the importance of having if you hire IT, but almost nothing if you’re trying to hire unskilled workers.  In fact, conventional wisdom still holds court when it comes to unskilled recruiting – paper applications, career page applications, job fairs, etc.

So, what is the major issue facing unskilled and lower skilled job seekers?  

Employers are still stuck on resumes and applications to get someone to apply.

Have you ever filled out an application on the screen of an iPhone 5?  It sucks! You won’t complete it. You’ll go to another company that is hiring and makes it easier to apply via another means, or by giving way less information.

Employers who are struggling to hire lower-skilled workers need to make some major changes to their mobile recruiting strategy.

Here are some tips: 

1. Have a mobile recruiting strategy, specifically designed for unskilled and lowers skilled candidates

2. Figure out what is the bare minimum of information you need to have some apply to a position via their mobile device. Get the rest when you see them in person.

3. Start measuring how your candidates are coming to you. Understand, while they might come to from a job board or online resource, that is still probably done by a mobile device. We need to change our mindset about how we attract lower-skilled workers via mobile.

This is a huge eye-opener to TA pros and leaders. Take note. Lower educated workers are more likely to use a mobile device to apply to your jobs than a highly educated worker!

 

 

What is your most valuable hiring source?

As many of you know I’m a writer over at CareerBuilder’s recruiting blog called The Hiring Site. Great group of industry practitioners writing about everything related to talent and recruiting. Because of my relationship, they share cool data with me, that I can share with you!

Some of the most eye-opening stuff I’ve gotten recently is all around hiring sources, and it’s not stuff you normally hear about or see.  Let’s face it. We (Talent Acquisition Pros) hate sharing our data because it makes us feel like we’re giving up our secret sauce!

It’s not really secret sauce, that’s the secret, we all pretty much do the same thing when it comes to talent attraction. We get referrals, we leverage our internal databases, we use job boards and postings, we pray. We pray a lot!

Here’s the data that CB shared with me from crunching the data of 1600+ CareerBuilder clients in 2015:

– 21% of hires came directly from using CareerBuilder.

– 41% of hires actually could have come from CareerBuilder, if the client was fully utilizing the technology they purchased!

– 45% of companies added more sources of hire over the past five years

– On average a candidate will use 18 sources to search for a job!

What does this really mean?

Every organization’s talent acquisition strategy has to have a multi-pronged approach.  You have jobs that you can post on CareerBuilder and find great talent. You have jobs that you will need a great referral strategy to fill. You have jobs that you’ll need outside specialized help to fill. You have jobs that need hardcore sourcing and bust-your-butt on the phone recruiting to fill. You need all these approaches, just one won’t work.

You need all these approaches, just one won’t work.

The key is are you fully utilizing the easiest, fastest sources you have?  We tend to want to discount our job board vendor (mine is CareerBuilder), but the numbers usually tell a different story.  41% of hires seems like a lot, but the data is deep! 1600 clients equal ten’s of thousands of recruiters banging on CB technology. The data is real.

What does this really mean, to you?

1. Make sure your recruiting staff is fully trained on the technology you give them. Then, retrain them!

2. Make sure you’re accurately measuring your source of hire. This is the single most important thing that recruiting leaders miss, consistently. It drives all of your purchasing decisions. I can’t tell you how many recruiters I speak with that truly believe LinkedIn is their most valuable source, and, so far, 100% of the time, the data says it’s not when we pull the numbers.

3. Are you looking at your existing internal database first? It’s the most valuable source in the industry and this is consistently underutilized.

Happy recruiting my friends!

 

Hiring Means Your Organization Failed

Henry Ward, the CEO of eShares, wrote a post on Medium recently on How to Hire.  It’s a great piece from an executive point of view regarding the concept of talent acquisition.  Basically, Henry feels that if your organization needs to go out and hire external talent, you’ve failed as an organization:

“Hiring means we failed to execute and need help. First, let me quell a misconception. Hiring is not a consequence of success. Revenue and customers are. Hiring is a consequence of our failure to create enough leverage (see eShares 101) to grow on our own. It means we need outside help. The perfect business is a computer plugged into the internet. Starting with me, every human thereafter is overhead. And we are increasing overhead by 50%.

I want to repeat this point. We are increasing overhead by 50% because we failed to execute. It is not something to be proud of. It is humbling to go back to the labor market, hat-in-hand, asking for help…”

Want to know why your executives don’t respect HR?  Read above.  Executives think about the business differently than we do in HR and Talent Acquisition. I’m 100% sure any head of TA would believe hiring, because of business growth, equals success, not failure.

Even if you take out Henry’s example of the perfect business model being a computer plugged into the internet, he could still argue that any organization that can’t self-sustain its own growth of labor is a failure. Think about it from a training and development point of view. You hire entry level candidates and train and develop them into every part of your organization. You have a succession plan. If everything works perfectly, you never hire ‘talent’ from the outside. You just hire new, clean, entry level bodies, and create your own clone army!

Okay, at this point we still need to use outside bodies. I would guess at some point Google will create real, live human clones, then the process could be completely self-contained.

So, how does Henry Ward hire at eShares?  Here is his hiring philosophy:

  1. Hire for Strength vs Lack of Weakness
  2. Hire for Trajectory vs Experience
  3. Hire Doers vs Tellers
  4. Hire Learners vs Experts
  5. Hire Different vs Similar
  6. Always pass on ego

Pretty solid. Some of it might depend on your industry, company, etc. I’m not a huge believer in always hiring for difference. Difference causes conflict. In some organizations that is great. In some organizations that is catastrophic. Just as similar, group think, etc. is bad in many cases, it’s perfect in some cases.

Give his article a read, he goes into detail on each step with an explanation.  One of the best executive written pieces I’ve read on hiring.

The Best Talent Expects Tougher Interviews

I was reminded this week about the importance of tough interviews and their importance!

My friend has been interviewing at a number of good companies for high-level jobs. He’s going to be a great hire for someone, he’s a top notch talent. Great resume, experience, education and personality. He’s a five-tool player, A level talent!

He was debriefing me on some of his interviews and one thing struck me as soon as he said it. He was talking about one interview in particular and why he was interested in the company. Basically, he was interested in the company because they gave him the most challenging interview!

It was his determination that if a company was going to be that challenging in an interview, it was a place he would like to work. It was the toughest interview he has been on, and as a top talent, it seemed they were doing more to ensure they were only hiring top talent, and that made him feel like it was the right place for him!

A few things about this interview:

1. It was a long interview.

2. They didn’t force him to interview with 15 people over 8 stages.

3. They asked tough, challenging questions, they only someone who really knew their stuff, and worked at that level, would be able to answer!

The problem with saying tough interviews are better is too many HR Pros believe ‘more’ interviewing, is tough interviewing. More doesn’t equal tough, it equals more. There is a huge difference!

Tough, difficult interviews are ones where the questions asked would challenge the knowledge and skill of the person asked. Many times we end up not asking anything challenging in interviews because are spending all of our time just ‘talking’ the candidate into the job. In this instance we end up hiring the person who had the best interaction with us, maybe not the best candidate.

Top talent likes to be challenged. It’s the reason they’re top talent! If you don’t challenge them, most will not accept your offer, because they won’t view your organization as a great fit.

So, how do you challenge top talent and recruit top talent at the same time?

It’s your recruiters job to recruit and close. It’s the hiring managers job to challenge the heck out of the talent you put in front of them, then tell you which is the best. Part of the recruiters job is to ‘warn’ the candidates, that they will be challenged in this interview like none they ever have been a part of. This alone will help weed out those who aren’t up for the challenge!

Top talent wants you to want them, but they also want to know they’re going to a great organization that will challenge them and make them better!

T3 – @Lever #ATSDifferently

This week on T3 I get to look at a rather new entrant to the applicant tracking system (ATS) field, Lever.  Lever was designed from the ground-up to be different than every other ATS on the market.  Most ATS software are built for the recruiter in mind. The thinking being this is a software used by recruiters, we need to design it so the recruiters will love it.

That all makes perfect sense, if the basis is true – used by recruiters for recruiters.  Lever decided that basis wasn’t totally true. ATS software should be used by everyone in the company. Yes, recruiters definitely need to use it. Also, hiring managers need to use it. Those in the interview process need to use it, etc. If attracting talent is a key component of your organizational success, then you need an ATS that is designed to be used by everyone, not just recruiters.

Lever is designed for organizations who are really focused on talent attraction, where hiring managers own the talent on their teams and are keenly involved in the talent acquisition process. Lever isn’t trying to be the ATS for everyone. They’re trying to be the ATS that companies in tough talent markets use, where talent is an organizational priority, not an HR or TA priority.

5 Things I really like about Lever: 

1. Lever structured their database differently so that you don’t end up with duplicate profiles within your ATS.  It’s structured around the candidate, not requisitions, so you end up with a much cleaner database overall.

2. Lever is designed around CRM functionality, it didn’t bolt on a CRM to it.  This makes a difference when it comes to the functionality of how it automatically follows up in the future for you.  The hope is you don’t end up with a gold mine of talent in your database that you can never mine. Lever is constantly working to mine the gold you already have.

3. Lever’s reporting is a step above most ATSs in that they, again, went at it from an organizational need, not HRs need. Within Lever you can instantly see your pipeline speed and conversation rates all at a granular level to see the detail you need to make quick decisions.

4. Candidate interview scheduling is built within Lever, and integrates all parties, the candidate, hiring managers, interview teams, HR and TA. No back and forth stuck in the middle go between any longer. You select who to involve and the system will instantly show you when and what conference rooms are available to get it done. All in one step.

5. Collecting candidate feedback is another strong functionality within Lever.  It’s a simple interface any hiring manager or anyone on the interview team, can use easily. Plus, there are auto reminders that will continue to bug all involved until it’s done!

Lever is fairly new but already has over 700 customers, with some major tech companies who have recently switched over from some very big ATS products, which really speaks to how they are doing things differently within the ATS space.  Definitely worth a demo if you are not happy with your current ATS, or in the market looking for something new.

Lever is led by a great team, and I suspect you’ll continue to see innovation come out of this camp.  I met with them personally at HR Tech, and their CEO, Sarah Nahm, was one of the few HR Tech executives who truly seem to care what I thought about the product and took written notes as we discussed it. Most just want the free publicity, she wanted to know how to make her product better. That’s rare, and exciting!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

What Would It Take To Get Your Employee To Leave You?

Anthology (formerly Poachable) came out with a fun survey recently that polled where current employees of some of the hottest tech companies would go if given the chance.  The results are interesting and really speak to organizational fit, and the appetite for risk, in the employees you hire.

On the outset, I would assume any talented person working at companies like, Microsoft, IBM, Apple, Facebook or Google would be willing to accept a job at another tech firm, given the opportunity, location and pay are all that they are looking for.  Turns out that the employees at each of these organizations have a particular career taste when it comes to possible change, take a look:

Microsoft: 74% would prefer to go to another Public Company, only 32% to an early stage startup. (this limits the competition you’re up against, right?)

IBM: 72% to a Profitable Private Company, only 23% to an early stage startup.

Apple: 62% would prefer well-funded startup, or the same 62% to a public company, only 28% to early stage startup

Oracle: 69% to a public company, only 29% to early stage startup.

Amazon: 75% to public company, only 35% to early stage startup.

Google: 73% to well-funded startup, 45% to early stage startup and only 59% would want a public company.

So, what does this mean?  All those startups looking to attract folks from big tech companies might want to rethink your sourcing strategies! While some organizations like Google and Apple have employees with a higher tolerance for risk, most big tech companies are filled with non-career risk takers.

Organizational fit is so critical to making good hires, and most of us tend to overlook the risk appetite of the employees we are hiring versus the risk culture of our own organization.  This can be vetted out in an interview process, or even with an assessment, but we just forget about it most of the time.

You can usually see it on a person’s resume. Conservative company, conservative company, conservative company, oh hey, come interview over here with us at ‘our pants are on fire’, you’re going to love it! No, they won’t, but they might be attracted to the fire initially, and seem very interested.  The problem is, they’ve already shown you who they really are, you just aren’t listening!