Author Archives: Tim Sackett

Career Confessions from GenZ: How Does GenZ Want You to Communicate With Them?

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Career Confessions from GenZ is a weekly series authored by Cameron Sackett, a Sophomore at the Univesity of Michigan majoring in Communications and Advertising. Make sure you connect with him on LinkedIn:

One of the things that my generation is most notorious for is our cell phone usage. According to The Washington Post, current teens are spending over 1/3 of the day on their phones. Now, I’m going to be upfront and say that I’m an avid phone and social media user, and I understand the potential dangers of spending too much time on your phone. On the other hand, I don’t foresee my cell phone usage habits or my generation’s changing significantly any time soon.

Due to this, companies are looking at changing how they recruit their candidates. As I am just dipping my toes into the workforce, I am starting to see how the interview process may be changing in the age of cell phones.

The majority of my communication with potential employers for all jobs that I’ve had has been e-mail. This is something that I’m all about. E-mail is like a more formal version of a text, where you don’t have the pressures to respond immediately and you can spend time thinking of a more formulated response.

Personally, I think that e-mail should stay as the main form of communication for communicating with candidates. I’ve heard that some companies are trying to implement texting or text messaging like platforms into their hiring process. Here’s the way I see it: when I text someone, I’m usually typing in an informal way and I typically respond ASAP. Also, a lot of errors occur in texting, like typos or texting the wrong person. These are easily fixed when you’re talking with your friends but not necessarily a potential employer.

I’m totally open to texting in the interview process, but I have my concerns.

Now when it comes to the more direct form of communication, let me dispel a common myth about Gen-Z: we don’t hate talking on the phone, we hate calling people on the phone. There is a HUGE difference between answering a phone call and calling someone and personally, I would much rather answer the phone than call someone. In addition, I think most of my generation does better in a face-to-face style of an interview because it allows for more of a personal connection. This may scare many people, but when a relaxed environment is created in an interview, I think that many of us would come to prefer in-person interviews.

Lastly, I don’t want to see recruiters messaging me on Twitter, Instagram, Facebook, Snapchat or any other social media platform. This isn’t because my social media profiles are inappropriate, thankfully I have some monitors on my profiles to keep them nice and clean (I see you Mom and Dad), but it’s because I see social media as a place that I can use for fun and enjoyment. I don’t want to have to constantly worry about messaging potential employers back on these platforms when I just want to use them to share/follow people and things I like.

Now, I am on the older side of Gen-Z (my 14-year-old brother is in Gen-Z too, how crazy!), so my opinions might not hold for the kids currently in middle and high school. I can say this: I (and most other college students) check our emails just about as much as you do, so that’s a good place to start!

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HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll have Cameron respond in an upcoming blog post right here on the project. Have some feedback for Cameron? Again, please share in the comments and/or connect with him on LinkedIn.

Besides being a Dad with a network, I thought the best way to get my son some ‘real-world’ experience would be to put himself out there as a writer! Let him know what you think and let us hear what you would like to learn about the next big generation entering our workforce!

Your Weekly Dose of HR Tech: @MintMesh Crowd Sourced Referrals and Recruitment CRM

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Today on the Weekly Dose I review the TA technology, MintMesh! Mint what? Sounds like a strange combination of refreshing gum and a media device I’ll get sued over! MintMesh is, in fact, a platform for crowdsourcing referrals from your trusted networks to solve your most pressing hiring needs.

With MintMesh users can actively engage with their network to provide referrals and be rewarded for those referrals through the MintMesh platform. I know you’ve seen and heard of employee referral automation, and MintMesh can easily do all of that.

BUT, Wait! There’s More! 

Truly, this isn’t an infomercial! They really have way more!

MintMesh is actually a full-blown talent acquisition CRM. MintMesh allows you to build talent networks and create talent pools (as many as you want, in whatever way you want), and from the system, you can begin to reach out and nurture those pipelines of talent.

MintMesh also gives you access to within minutes build position related “Microsites” for targeted recruiting of referrals that can be shared with your employee’s and hiring manager networks. When a candidate visits these sites they can show interest without a resume, and the built-in Artificial Intelligence will reach back out to them to finish the process.

What I like about MintMesh: 

– Referrals get their own ‘portal’ access where they can message alumni to ask questions, network with hiring managers and employees of the department they are interested in, all controlled by recruiters who decide which groups they should have access to.

– From within the platform, you can easily create a Microsite featuring a specific job, then go to your talent networks and invite the entire network to go to the microsite and apply, refer or just get more information on what you have.

– Oh, yeah, it’s also full-blown employee referral automation with a rewards system, you control. Want to reward for just referring, and not hiring? You can do that. Want to refer to both? You control it. Cash or a point-based system.

– Employees can also share feedback on a referral from within the system, that only you and the hiring manager will see.

– For referrals that don’t match a currently opening, MintMesh’s A.I. will continue to match, so when an opening is put into the system that matches the previous referral, the system will automatically reach out to them to apply.

Like I said, this is way more than employee referral automation! It’s really a full CRM that is built on an employee referral automation hiring process. Because it’s a full-fledged CRM, you can do so much with it.

So, why does MintMesh sell itself as Employee Referral Automation? Because we (talent acquisition pros and leaders) understand employee referrals and the process. Most of us still don’t really understand CRM and it’s capabilities, so MintMesh built something powerful that we could understand and use.

Who needs this? Really any organization that needs to hire consistently, and is having a hard time doing it efficiently. Well worth a demo, as the system costs $1/employee per month. 500 employee company? That’s $6,000 for full employee referral automation and CRM! You can not beat that price, and this is actually really good tech that is easy to use.

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

#BlackBlogsMatter Challenge 2018 – Are you reading this? You should!

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So, Sarah Morgan, @BuzzonHR on the Twitters, started a blog series called #BlackBlogsMatter in 2017 on her blog The Buzz on HR. If you can’t tell from her blog title, Sarah is an HR Leader based out of Raliegh, NC. The series is a way to celebrate Black History Month and bring awareness to Black Bloggers who are writing about many issues facing black people and your black employees in America.

In 2018, Sarah not only continued #BlackBlogsMatter, but threw out the challenge to other black bloggers to not just write in February, but to write for 15 weeks straight!

The first black “HR” blogger (okay, the first black blogger) I ever met was Victorio Millian. A group of HR bloggers actually recognized Victorio for Tim Sackett Day back in 2012. He sent me a note last week and asked the blogging community to help bring awareness to the #BlackBlogMatters movement.

I like Victorio. He’s always been super nice and supportive of me, even when I might write or say stupid stuff he doesn’t agree with. He’ll reach out to me privately, or just roll his eyes, he knows my personality, I think. I think he knows I mean more good than harm, even when I screw up. I don’t know him well, but I know him to be someone of the highest character, so when he asks me for help, I will, because I know he would do the same for me. 

Besides Sarah, there are a number of black bloggers who predominately write about HR related topics. I apologize if I missed someone, I surely don’t know all, but some you should check out are: Chris Fields, Torin Ellis, Rachel Harriet, Keirsten Greggs,Jazmine Wilkes, and Janine Truitt.

I’m sure there are more – if you follow the hashtag #BlackBlogsMatter on Twitter you will get the links to find some great content and some writers in HR you probably weren’t aware of.

I have to be very honest and transparent. Some of the #BlackBlogsMatter stuff makes me uncomfortable. I just don’t get some of it, because I’m a white dude that has never had to experience it. Some of the #BlackBlogsMatter writers have treated me like shit and we don’t like each other (I have hope that will one day change). They’ll say it’s my privilege and they’re probably right, but just saying that doesn’t help me learn or connect.  It actually makes me want to disengage even more. This is the crap white dudes like me need to work through.

This doesn’t make the message and the content less valuable, it makes it more valuable. I don’t learn anything from people who just think like I do. It’s sure nice to hang out with those folks and it’s really comfortable, but no real learning takes place.

For the first time in the history of United States, it’s not very comfortable to be a white dude (can you hear that privilege!). If you’re not super liberal or completely out as a super-liberal white dude, you’re immediately put in the Trump camp. So, many of these writers, not all, see me as Trump, or at least a really great replacement of Trump they can pound on. At least, that’s how it feels. I know. I know. My privilege. Chris Fields will say something like being put on an equal footing for the first time as a white dude feels oppressive. I hear you.

So, I’m flawed. I like to think I’m really good at Talent Acquisition. I can get by and be dangerous in HR. I’m a great dad and a good husband. I’m not very good when it comes to really understanding the struggle that my black HR peers go through, and as such, I’ve been pretty shitty at being empathetic to their cause.

My challenge to you is to leave my blog and go find some other black HR bloggers and follow the #BlackBlogsMatter Challenge. If you only read me, you get one voice on our world, and that voice sees the world in one way. When you read Sarah and the others, you begin to expand what we all really need to know in HR. D&I has never been more important in our workforces and in our country.

What ‘Aging’ Millennials Really Care About When it Comes to Their Benefits!

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In a world where 15 minutes of fame has become 15 seconds, our greatest generation, the Millennials, are now preparing for retirement! Yep, that’s right kids, the Millennials are aging!

Pentegra recently released there 2018 Millennial Benefit Report (because isn’t that what every Benefit Analyst/Mgr needs in their HR shop a report that only focuses on one part of your workforce!) and they found the Millennials are concerned with some things I don’t think most of us would expect:

– 401K and retirement savings were the #1 benefit concern amongst Millennials! (Did you expect that?)

– #2 concern? Health Insurance (expected) tied with Pensions (Um, what!? What Millennial is expecting a pension?)

– HR Pros ranked Telecommuting and Flex-time as important benefits for Millennials, even though, those didn’t make the top 5 for what Millennials actually ranked as important benefits. (Disconnect alert!)

HR pros also believe Millennials are basically idiots when it comes to understanding their health insurance benefits. News alert! We are all idiots when it comes to understanding our health insurance benefits because insurance companies make it extremely complex in hopes we won’t actually pay attention when they bill us for stuff they shouldn’t.

So, I’m on a rampage to get executives to stop calling young people “Millennials”. Millennials are old people now! They only care about their 401K, a pension plan, and if their health insurance will cover their hip replacements!

By the way, how can “Pension” be the #2 concern of Millennials? Of really anyone under the age of 70 at this point in our society!? Almost no organizations are giving out pensions anymore. In fact, I would bet that if you asked 100 Millennials to define “Pension” less than 10% could do it. I bet 100% of GenZ couldn’t do it!

I question any study that says it’s about Millenials and Benefits and lists pensions as a concern!

This brings up a really good point about the studies we keep wanting to show to our executive teams as valid data to make decisions. Most ‘studies’ you are getting from a vendor, aren’t really validated studies, but simple marketing materials designed to get you interested in the products and services they are pimping.

I don’t even know what Pentegra sells, but if I had to bet one of my kids on it, I’m guessing they’re selling retirement products to organizations. Without even knowing anything about them! Was I right?! Of course, I was!

So, what do you think? Are Millennials really concerned with 401Ks and Pensions? My guess is they’re probably more concerned with buying a house and raising their kids. That will lead to concerns about based pay, health insurance, and college savings. Does retirement come up, eventually? Sure it does. But, for most, it’s not #1.

 

Welcome to Strugglesville: Population 1 (and that “1” is you!)

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Have you been struggling lately?

It seems like I go through bits of struggle here and there. The day starts off awesome, I’m getting stuff done, and then life happens and the struggle begins. Could be the boss gave some super-critical feedback on something you poured your soul into. Might be something outside of work (might? okay, probably something outside of work!). Maybe today just isn’t your day.

I know I’ve got a choice. Do I continue the struggle and take it home or pull others into my struggle, or do I pull myself out of the struggle and get back on track. I. Know. That. Is. A. Choice. And still, I struggle with that choice! Do you feel me?

The struggle is real, for all of us. Sure someone else probably has more of a struggle than you, but when you’re in full struggle mode you don’t want to hear that shit. Your struggle at that moment is for real, real!

So, how do I pull myself out of the struggle?

I’ve got a number of tactics I use to pull myself out of the struggle may be one of these will help you in your struggle:

– Find a small win! I’m not looking to save the world, I just need to get one small win under my belt! Maybe that’s not eating Taco Bell for lunch and having a salad (small win for me, yay!). Maybe it’s clearing my inbox (a little bigger win!). Maybe it’s finally having that one difficult conversation I’ve been putting off (small win with a big stress relief). It all starts with one small win, then find another, and build on those.

– Conversation with a positive ear! I’ve got some friends, peers, co-workers that I know are almost always really positive. I make that conversation happen, and the topic is not about my struggle, the topic is about something that needs to get done, or I need to make better, etc. After those conversations, I feel uplifted and energized to do something, and walk away from the struggles.

– Do something I’m good at or enjoy, that isn’t destructive. Okay, I might be a genius at ordering the perfect Taco Bell meal, but that’s not the good I’m talking about! I’m good at writing. It relaxes me. If I’m in full struggle mode, I start writing. I enjoy listening to music. It helps turn my mood around given the right playlist.

– Helping someone else. Nothing pulls me out of a struggle like being helpful to someone else. I get a positive boost. They get some help. I can return to my previously scheduled programming without the struggles!

I’ll pull myself into one of these three things mid-day if needed, because me working while struggling doesn’t help anyone, including myself.

I would love to hear how you pull yourself out of your struggle. We all visit Strugglesville, how we get home is pretty unique for each of us!

Career Confessions from GenZ! What Does GenZ Think About Your Candidate Experience?

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Career Confessions from GenZ is a weekly series authored by Cameron Sackett, a Sophomore at the Univesity of Michigan majoring in Communications and Advertising. Make sure you connect with him on LinkedIn: 

When my Dad approached me with the idea of doing this series, I was skeptical because I don’t know a lot about business! I’m only in my 2nd year of college with almost no experience in the business world. Through this process, I’m learning a lot about business (I see what you did here Dad) and I’m able to start to form some opinions about business practices.

For example, let’s talk about candidate experience. I had never really considered how vital this was until I was applying for internships. Again and again, I would find myself getting the same automated email response after I applied saying “Thank you so much for applying! We can’t wait to get to know you better”. The same age-old response, time and time again. But, after weeks and weeks of waiting, I still hear nothing. Not even a rejection!

Now, I understand some of these companies are getting thousands of applications for these internships, and it’s probably overwhelming to contact every single applicant. On the other hand, I’m taking time to apply for this job that you’re offering and you should let me know whether you want me or not! Another thing that I understand is many times, the odds that I’ll even get an interview for a job are slim to none. Although I know these things, that still doesn’t stop me from forming an opinion about your company through this application experience.

Here’s an example of what I mean. I applied for a marketing internship at the T-Mobile headquarters. I got the same automated response and after months, I’ve heard nothing. This isn’t unexpected; I knew that this internship was probably highly sought after. What T-Mobile is forgetting in this process, is that many college students, just like me, will soon be on the market for cell phone coverage. Currently, I’m under my parent’s cellular plan, but once I graduate, I will have the ability to switch networks if I choose. Even a simple and concise “thanks but no thanks” note from T-Mobile would have helped me to form more favorable views of their company, but they didn’t even do that!

Here’s what I’m saying: if companies are so concerned with “candidate experience”, they should follow through the entire process, not just the beginning of it. Many of these companies are selling products that their candidates might purchase, and if they want their candidates to have favorable views of their company, they should treat them like the potential and valued customer that they are!

And yes, I know I’m a white male college student that has never worked in the business world and doesn’t know how things really are. But, I’m not claiming to be an expert! I’m just out here, trying to gain some experience and hoping to give some insight from an up and coming generation. Really, I’m just out here hustlin’ like everyone else (Now that’s a Tim Sackett phrase if I’ve ever said one. Next time, maybe I’ll include something about rap lyrics or hugging).

Okay – this is Tim back talking – So, TA Pros, are you surprised by what Cameron says above? Hit us in the comments with what you think! 

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll have Cameron respond in an upcoming blog post right here on the project. Have some feedback for Cameron? Again, please share in the comments and/or connect with him on LinkedIn.

Besides being a Dad with a network, I thought the best way to get my son some ‘real-world’ experience would be to put himself out there as a writer! Let him know what you think and let us hear what you would like to learn about the next big generation entering our workforce!

Your Weekly Dose of HR Tech: @CrowdedWork mine the gold in your ATS!

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This week on the Weekly Dose I review the TA technology Crowded. Crowded is a platform that fixes what’s wrong with most ATSs! What’s wrong with most ATSs? Let me explain.

A typical ATS does one thing really well. It posts jobs to your career site and collects applicants from those jobs posted. From there it basically allows you to digitally move applicants through your hiring process. That’s a normal ATS. Heck, that’s about 90% of the ATSs on the market.

What big issue then becomes what do you do with that huge database of applicants that you have? This is why Crowded was built. You spend a ton of money and resources filling your ATS with talent. If you are like most organizations in the world, that talent then sits in your ATS and dies (figuratively). Once most applicants apply for a job and enter your ATS they are never heard from again. This is a major problem!

Just because you didn’t hire this talent the first time they applied, doesn’t mean they might not be your next great hire, or a great hire a year or two down the road. Crowded is a technology that integrates with your ATS, pulls out your jobs and your applicant database and re-matches them on a constant basis. Crowded then allows you to reach out to these ‘newly’ found candidates and engage them with your current jobs.

Not only does Crowded do this matching, but Crowded also updates each candidate in your database. So, that entry-level engineer who applied two years ago, but you didn’t have anything, now becomes that Engineer with two years of experience working at your competition that is no super valuable and someone you desperately want to hire! That is why this technology is so powerful and needed by most organizations!

What I like about Crowded: 

– Can be used by both staffing, RPO, and Corporate. We all use ATSs, and we all face the same issue using ATSs.

– Bi-directional data exchange, which basically means all the cool stuff Crowded is doing, ends up back in your ATS (system of record) for compliance sake.

– Crowded allows your recruiters to communicate via email and text through their platform with each exchange being captured and uploaded back into the candidate ATS profile.

– Crowded has some built-in intelligent automation that will actually allow the system to automatically reach out to candidates that match your jobs at a certain level, so your recruiters don’t have to. Funny thing – almost no corporate TA shops use this, but staffing and RPO do! Why? You tell me! This is a brilliant use of technology and efficiency, everyone should use it.

– Data analysis from Crowded will help you make more strategic talent decisions. Crowded’s technology will show you data on what schools, companies, etc. you’re hiring from, and which ones are getting interviews, etc. This way you can be more strategic about where your team is spending its time and resources. The system will also show you apply vs. hired skills gaps.

You are sitting on a gold mine of talent in your ATS database, but you don’t ever mine it! Why? Because most ATSs suck at search, and most TA shops suck at searching our ATSs and then believing anyone in there has talent! The Crowded platform automates this process and bubbles up great talent that your team has been ignoring forever! Every single company has great hires in their ATS database waiting to be hired, but most of us never will. With Crowded, you’ll start to see these hires happen almost instantly.

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Are You In a Rush to be Offended?

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I was on a webinar recently and the speaker kept adding “she” and “he”every time they tried to say something like, “‘he’ would have to fill out that form” and then quickly go “or ‘she’ I know we have to be correct in HR”. In my mind, I was like okay, I get it, the word we use matter.

When I write, I frequently purposely change gender to try and be more gender-inclusive in my writing, knowing I’ll always by habit write from a more male dominant voice.

If we go back to the webinar example above, I’m sure you’ve seen and heard the same, but what really stuck with me, probably because he kept doing this so often, was me waiting for a comment to come across in the question box saying something like “well, you know there are more gender identities than male and female!”

Yep. There are. But, is this really the place to point this out. Clearly, the dude speaking was having a hard with just two and making sure we knew he cared equally about ‘both’ genders.

Years ago Salon had a great article about comedians struggling with how ‘politically correct’ the audiences were becoming. Here’s a quote from Jim Norton:

“Western culture has become a “tireless brigade of social-justice warriors” and that “Being outraged and upset and feeling bullied or offended are not only things we enjoy, they’re also things we have become thoroughly addicted to. When we can’t purposefully get our feelings hurt by a comedian, we usually find another, albeit less satisfying, source of indignation… I choose to believe that we are addicted to the rush of being offended, the idea of it, rather than believing we have become a nation of emasculated children whose only defense against an abyss of emotional agony is a trigger warning.”

We live in an offensive world, especially right now.

Every day media blasts every offensive phrase uttered by politicians, professional athletes, celebrities, etc. We see our employees and leaders say and write offensive things that in another time would probably have been ignored, but now we have platforms to call out the offense.

I think we hope that in our rush to be offended we will stop the offensive behavior, or at the very least get one person to stop their offensive behavior. We hope that by doing this we’ll ‘raise’ the level of conversation around these issues.

My fear is that we aren’t raising the level of conversation, but shutting it down. In our rush to be offended, we aren’t seeking first to understand, we are first attacking and who cares about what happens after that. I think we need to be careful with our employees and our workplace cultures to correct inappropriate behavior every single time it happens and do it in a way that is lasting for the person who does the offending.

We live in a world of gray. Not black and white. While one employee might be offended, the co-worker standing right next to them might not be at all. Both are wrong, and both are right. Either one attacking the other is never a solution that is sustainable for a positive and inclusive workplace culture.

Welcome to the show kids! This is one of the most difficult issues you’ll deal with in HR. Supporting one employee who is offended, when you know the majority would not be offended. If I had the perfect answer on how to handle this I would share, but I don’t, because each and every one of these situations is unique.

Someone Is Banking on You Being Lazy!

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I work in an industry where I’ve been told for a decade technology is going to take my job. The staffing industry is a half a trillion dollar industry worldwide. The entire industry is built on us banking on the fact that someone in corporate TA is going to be lazy.

Ouch! That should sting a little!

So, I don’t really bank on you being lazy at my company. We do contract work so we are looking to fill contingent roles, not direct hire staffing, which is an industry almost completely built on lazy! For my staffing brothers and sisters out there, I hear you, I know you’re ‘just’ filling in when ‘capacity’ is an issue. (wink, head nod, wink)

There are other industries that bank you us being lazy. The entire diet industry! You’ve got overpriced awful foods, bars, shakes, workout gyms, at home gyms, etc. Because we won’t eat less and move more, because we are “lazy”, we pay a lot for that! Believe me, I pay my fair share! Just because I’m too lazy! Ugh, it’s embarrassing!

Direct hire staffing as an industry could be gone tomorrow if corporate TA just did what they were hired to do. You have an opening, you fill the opening. We aren’t trying to put a woman on the moon! This isn’t rocket science!

But, we don’t fill the opening. In fact, we do just about everything except fill the opening. We post the opening. We meet about the opening. We send whoever applies to the manager of the opening. We meet some more about candidate experience. We have another meeting about employment branding. One more meeting with the manager to see if anything has changed.

That doesn’t sound lazy, does it?

But, deflection of more difficult work is just another form of lazy.

My kid doesn’t want to go out in 90-degree heat and mow the lawn. It’s a hard, hot job. So, they come up with ‘alternative’ work that they have to do that just happens to be inside in the air conditioning.

As TA Leaders, we have to understand how are others are banking on us being lazy, and then make adjustments to stop lazy. So, how do you do that?

Well, I wrote an entire book on the subject – The Talent Fix – which is coming out in April – but until you can get it, here are some tips:

  1. Have clearly defined measurable activity goals set for each member of your TA team.
  2. Make those measures transparent so everyone can see them every day.
  3. Have performance conversations immediately when measures aren’t met.
  4. Course correct as measures need to be adjusted to meet the needs of the business.
  5. Rinse, repeat.

1 -5 above is like page 37 of the book. So, you can imagine what the rest of the 300+ pages will be like! 😉

If you follow the five steps above about half of your team will quit in 90 days. That’s a good thing, those idiots didn’t want to recruit, to begin with, they just wanted that fat corporate check and Taco Tuesdays. They were being lazy and it was costing your corporate bottom line.

The talent acquisition function is not a charity case. I think in the history of HR we’ve done some corporate charity where we let people keep collecting money even though they were costing us money. They weren’t giving back the value we needed for what we were paying. Great leaders stop this from happening.

Great leaders understand that there are people in the world that are banking on us being lazy.

Will Amazon’s New Salary Policy Actually Hurt Women?

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So, a ton of our HR peers around the country in states like California, Massachusetts, New York City, etc. are trying to figure out new laws that ban hiring managers from asking candidates about their salary history. Forever, this has been commonplace.

It might still be in your workplace, as this isn’t federal law, yet, most managers use the salary history question as a screener to understand if they can ‘afford’ a person, or if they can negotiate and get the company a better deal. There are major problems with this practice, and it’s why many states have put in place laws to remove the practice.

Amazon is one of a growing list of companies that voluntarily decided to stop asking candidates about salary history.

From Quartz:

Amazon has promised to hire at least 100,000 new employees in the US this year. And it won’t ask any of them about their prior job history.

According to a report in Buzzfeed yesterday (Jan. 17), Amazon is pledging to do voluntarily what many companies are now being forced to do by law: bar its US hiring managers from asking job candidates their prior salary.

The policy is an attempt to help correct a gender pay gap that’s perpetuated when starting salaries are based on previously low salaries. On Jan. 1, California became the largest state in the US to institute a law barring the practice, joining Massachusetts, New York City, and other states and cities with similar laws.

While these types of laws are designed to help people who have previously been hurt by these practices (females, individuals with prison records, basically anyone who took a lower than market pay wage for some reason or another), we need to understand for every action we take, Newton’s Third Law comes into play.
This law is no different and leading economists are trying to get us to understand some of these realities that will now be the norm:

But there’s reason to believe the law could backfire, and end up punishing women. That’s because taking information away from employers doesn’t make them stop caring about the information, said Jennifer Doleac, an economist at the University of Virginia.

When employers can’t ask about salary history, they’ll make assumptions based on what they think they know, Doleac said. “When we make them guess, it hurts the best applicants in the groups we’re caring about, because we have no way to distinguish them, and they get grouped together with the rest…

…If women were well paid in their previous jobs, and are offered a lower salary at their new place of work, they’ll be forced to negotiate for the wage they already had, Doleac said. For women who can’t prove they earned more, or are unwilling to haggle, they’ll get less, she said. And low-paid women will be in the same position as they were before the laws were passed.

“We know women don’t negotiate, even when it would be really easy for them to push back,” she said, referring to prior research.  “Putting that extra hoop there for them to jump through is going to hurt.”

Fix one problem, create another that might actually have a negative impact on the ones the law was created to help.

What we should be doing as HR leaders are ensuring when offers are made that they are equitable across the board in our organizations based on objective data. We own that. Managers will make dumb decisions, we know this.
This is why we have jobs in HR. It’s our job to ensure we support those managers with information to make good decisions. Then when they ignore our information to make good decisions, we smack them over the head!
I believe Amazon is doing the right thing. I think what we’ll see long term are these laws will end up benefiting more than they’ll hurt. What do you think?