Category Archives: Leadership

The Newest HR Certification on the Market! Get it Now!

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If you read my post yesterday on the frustration HR pros and leaders have in deciding between getting their HRCI certification and/or their SHRM certification, you’ll see why I decided to write this!

I’ve officially decided to launch my own HR certification! This will put the rest the unanswered question of, “Which HR Certification Should I Get?” You’ll get mine fool!

Let me lay out my certification designation and marketing position for HR Newest (and Hottest) Professional Certification!

Introducing The HR Kingdom! Where you can now all become HR Queens and Kings!  I mean don’t you already feel like the Queen of HR!? Now you can officially be the Queen of HR, with my certification. Here’s out you get yours:

The HR Kingdom designation certification:

Step 1 – Send me $350 dollars if your female and $500 if your male. If you’re Transgender, you can pick whichever one you self-identify with, or have both, I don’t care, just send the check. It’s less for females because they get paid less. Once we fix this, I’ll charge them the same as males.

Step 2– You will then have a live video Skype call with a member of my court. After this call is completed you’ll be given one of a number of designations as follows:

 – Queen or King of HR – Senior level HR Pro/Leader who ‘gets it’. You know what the heck you’re doing in HR and you’re also not afraid to plan the company picnic and tell the CEO they’re full of shit. You’re a change leader, a silo breaker, and process be damned you get the job done!

– Princess or Prince of HR – HR Pro/Leader who is will eventually get it, but you’re too green to get most of it, but you’re on your way. Most likely you’re a millennial who thinks they get it, but you’ve only been in HR for five minutes and have no freaking idea what you’re talking about.

– Fool of HR – A member of my court has figured out you’re basically working in HR, but you have no freaking clue what the hell you’re doing. You’re basically a fool trying fool everyone you actually know what you’re doing, but we know better.

Step 3 – I’ll send you your official “Crown” to worn anytime you’re working in an official capacity of HR. You’ll also get to officially use the ‘crown’ emoji behind your name on your resume, LinkedIn profile, on your license plate, tattoos, etc. If you’re a “Princess” you’ll get a tiara, if you’re a “Fool” you’ll get one of those funny hats.

Step 4 – You must now officially recognize those other members in the Kingdom by their official designations. So, if you run into another Queen of HR, the official greeting would be, “Hello, your Majesty”, if it’s a fool, “move aside fool!”

I don’t know much, but I know a hell of a lot of HR ladies who will want to be Queens and Princesses of HR! Now that’s marketing your certification to your audience! Give them what they want. Give them something special. Give them royalty!

If you want to be a part of the HR Kingdom, it’s really simple, just send me some cash fools!

Which HR Certification Should I Get? HRCI or SHRM?

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I’m being put in the middle of two friends. On one side I have HRCI. I’ve known HRCI ever since I got certified in my SPHR in 2001. I trust them, they were my first professional designation. They made me feel special.

On the other side, I have SHRM. I’ve known SHRM a bit longer. I trust them, they are ‘the’ professional organization of my profession. They are recognized the world over. To be recognized by SHRM for anything is an accomplishment in the field of HR.

We’ve all been in this scenario before, right?

Two of your friends, who don’t really get along anymore, but you want to stay friends with both. The problem is, both of these friends only want you to be friends with them and not the other. If you have your HRCI – PHR, SPHR and/or GPHR, or you have your SHRM-CP or SCP, or maybe, like me, you have both, you’re kind of being put in the middle of these two friends and being asked to choose.

It’s uncomfortable. It’s confusing. It’s frustrating.

I’ve gone on record to say I won’t have both my HRCI-SPHR and my SHRM-SCP. I said that. I said it was stupid and this past week I got an email from HRCI that my SPHR was up for recertification. Ugh. My initial reaction was, “oh, I need to get online and log my credits and get my certification up to date.”

Then I remembered, why am I doing this? I don’t want two certifications I only want one. But, which one do I want? Which one is going to be the best for my career? Which one is the right now?

That’s the question that neither HRCI nor SHRM has answered for us. I’ve told both of them this, specifically. They actually both feel they’ve answered this question for us (HR Pros and Leaders), but they haven’t. It’s the one question I get most asked by my readers via email, LinkedIn messaging, on Twitter, etc. “What HR certification should I get, Tim, HRCI or SHRM?”

Unfortunately, I also have that same question. My frustration level has gotten so high with this I’m currently thinking I’ll probably just keep both because no one has answered which one I really need, but having both is really redundant. You don’t need both. You only need one. Which one? That is literally the multi-million dollar question for both organizations!

If you’re waiting around for either organization to answer this question, you’ll be waiting a long time. Both have their marketing statements on why you should choose them, but it still doesn’t answer that one question. WHICH ONE IS RIGHT FOR ME!?

I think it’s going to take time for the market to flush out which one it finds to be the most valuable. I believe you’ll see organizations in the near future accept either because they don’t see a differentiation between them. Eventually, both organizations, SHRM and HRCI, will make changes to more clearly differentiate what their certifications will offer those going after each, respectively.

Don’t you just love it when your friends stick you in the middle and make you choose!? Great marketing strategy for organizations, don’t you think…

The One Conference HR Pros Need to Go to in 2017 #WorkHuman

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So, I’ve been on the record that my favorite conference to attend is the HR Technology Conference. It’s my favorite because I geek out on HR and TA Tech and I’ll send three days on the expo floor demoing every product under the sun. That’s me. That’s not most HR pros.

I’ve actually had HR pros read my stuff and go to HR Tech and then come back to me and said they weren’t too happy with my recommendation. When I asked them why they went, it was because it was my favorite conference. To which I needed to ask, but are you even into HR Tech or have a need to buy? It was always no!

The one conference that I really like and I’ve yet to find someone who didn’t get a ton out of it, has been Work Human. Work Human is really unlike any HR conference you’ve gone to. It’s as much about making you a better person, as it’s about making you or your organization better at HR. You leave feeling positive, refreshed, ready to go back and make things better. Let’s not kid ourselves, that’s really hard to do for a conference!

At the end of May in 2017, I’ll be heading back to Work Human for my third straight year. The content stream is unique. Don’t think you’ll be sitting through non-stop hour and fifteen-minute sessions, Work Human is not that! You’ll find twenty-minute sessions, hour sessions, A list keynotes, time to meditate if you’re into that, or time to have a cupcake, if you’re into that (I was way more into the cupcakes!).

The Work Human folks are actually offering my readers a $100 discount off the early-bird pricing of $895, if you register before the end of 2016 (December 31st). All you have to do is visit the Registration page and put in the code – WH17INF-TSA. 

For what you’ll get for $795 there isn’t a better conference value on the planet for HR! So, here you go, this is how to use up that last little bit of budget money you have left and before finance will take away unless you use it. Plus, we can sit down and share cupcakes!

Check out the conference site and I hope to see you in Phoenix in 2017!

The Sackett Rules for your Annual Holiday Office Party

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Oh, it’s beginning to look a lot like Christmas, err, office party time! And you know what that means, inappropriate behavior and awkward moments! But don’t fear, Uncle Tim is here to save you with a few simple rules.

Each year at the greatest technical recruiting company on the planet, HRU Technical Resources, we throw an annual holiday party.  They’re kind of legendary and I can neither confirm nor deny that we have our party in a bar next to a strip club. Next to, not in.

As you can imagine, we’ve had to set up some rules over the years. Feel free to use these or adapt them for your own office party:

  • The company will pay for your ride home if you’ve been drinking. Don’t use the force, that only works if you’re a Jedi and no matter how much you drank, you’re not a Jedi.
  • Don’t talk shop, unless there’s money to be made, then talk all the shop you want.
  • If you don’t show up and claim you weren’t feeling well, but you were actually at work that day, we’ll basically make up stories about the real reason you decided not to show up.
  • Attendance isn’t mandatory, please don’t come if you don’t want to come. We want to have fun and if feel you have to be there for some odd reason, you’re not fun.
  • Former employees are welcome to attend unless I hate them, then don’t have them attend.
  • Don’t corner your boss when you’re drunk and ask for a raise, unless they hit on you in an inappropriate manner, then completely ask for a giant raise.
  • Talk the newbies. It sucks bringing your spouse or significant other to a company party and then no one pays attention to you. Go out of your way to involve the new folks into your conversation and get to know them.
  • Don’t be the last to show up, or the first to leave. Wait, what?
  • Drink all you want. Remember, everyone is always watching.
  • Don’t hook up with a co-worker at the party. None of us want to see that, at least wait until you get in your Uber and give the driver a show.
  • The company will pay for your ride home. Don’t be an idiot.

Many HR leaders and pros don’t feel it’s appropriate for a company to have a party and provide alcohol. I get it. I’m good either way, you have to know your culture and what they want and be willing to set limits.

I’ve worked in giant companies and small companies and all of those companies had holiday parties with alcohol. You’ll have issues. Be prepared on how you’ll handle them. Help your employees out before they get themselves in trouble.

I always felt it was my job as an HR leader to take on that role within the business. I didn’t want my leaders being the ‘bad’ guy, so I took on that role when it was time to pull someone aside. They appreciated and they knew I wouldn’t hold a grudge on the employee who maybe went a bit too far.

Have an enjoyable holiday office party season!

 

HR’s “You” Problem!

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Did you know 67% of second marriages fail?

That seems high to me.  You would think conventional wisdom would teach us that those folks failing the first time what they did wrong, and what they need to differently the second time to make a marriage successful.  But it doesn’t work that way.  By the way, 73% of third marriages fail.  We get worse, not better!

Why?

It’s because of you.  You suck at marriage.  Stop getting married!  Now, no one really wants to believe this, which is probably the foundational

Now, no one really wants to believe this, which is probably the foundational problem to begin with, but the one common denominator in every failed second and third marriage is you.   You are the problem.  For whatever reason that might be, you’re just bad a picking a spouse that you are compatible with, and the more times you do it, the worse you’re going to get.  Buy a dog, there great companions.

HR has ‘You’ Problems.

We tend to want to think it’s everyone else.  It’s not us!  We get it.  It’s those damn idiots over in sales, they’re morons!  The stupid folks in operations never do anything right!

Yeah, it’s them, not us.

We have ‘you’ problems because we refuse to believe that maybe, just maybe, we are the ones who don’t get it.  Maybe it’s us, that needs to change.  Maybe, all this time, the reason we haven’t gotten that seat at the table, no respect, lacked influence, had nothing to do with everyone else, it had to do with us…

No way, can’t be.  We get it. Right?

Happy Thanksgiving, HR and TA Friends!

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I’m super thankful for 2016. I have to say in 2016 I honestly believe I’ve met more HR and TA leaders and pros in this year than any other single year in my professional career!

I’m constantly told, by well-meaning folks, when I go to a new place something like, “Well, Tim, the people here are great, but from an HR (or TA) perspective, we’re probably 3-5 years behind!” Almost every single place I go! Big city, tiny country town, foreign countries, big company, small company, startups. Everyone says the same thing!

What I find is really two things:

  1. You think you’re way more behind than you actually are.
  2. Those who are actually behind, really don’t care or have given up on their profession and/or their organizations.

Those who really care about HR and TA are rarely ever behind. They might not have the same resources as other companies, but their thought processes on what is great HR and TA is spot on. Also, I rarely find HR or TA professionals or leaders who truly feel they’re on the cutting edge of innovative HR and TA practices.

The fact is, those who are on the cutting edge of HR and TA are less than 1%. If you go to HR and TA conferences you probably get to hear from these folks, and that makes you feel behind, but 99.9% of those sitting with you in the audience are right where you are! Also, just because someone is from a big, popular company, don’t think they know about HR or TA than you do!

Most of the truly great HR and TA leaders I meet aren’t from giant brands. They’re from medium to smaller organizations and they’ve had to hustle to get their shops in order, they’ve had to be innovative to compete, and they’re much more willing to push the envelope of technology to move their organizations forward.

So, today I’m giving thanks. I thankful for all the new friendships I’ve created over this past year. I’m thankful for all the old friends who call me out on my bullshit. I’m thankful for having this community of people who care so damn much about their organizations and their people. It’s uplifting to work in this world every day.

Happy Thanksgiving!

@SHRM Certifications Gain Accreditation!

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If you haven’t seen it SHRM announced last week that they gained accreditation for their SHRM-CP and SHRM-SCP exams by the Buros Center for Testing. This was a big deal because it was one of the major things HRCI was holding over the heads of those HR pros trying to decide which HR certification they should get. This is no longer a factor as both are accreditated.

From SHRM’s press release:

To achieve accreditation, SHRM submitted a 1,900-page application documenting its testing practices, methodology, and policy. The thorough review process took six months to complete and included site visits of SHRM and its testing vendors.

Since the launch of the SHRM-CP and SHRM-SCP two years ago, SHRM has worked to gain recognition as the global standard in HR certification. Achieving accreditation further demonstrates to HR professionals and their employers that SHRM-certified professionals meet the high standards expected and needed in HR today.

We celebrate this milestone with more than 96,000 SHRM–certified professionals, the fastest-growing HR certification community. The SHRM-CP and SHRM-SCP are the most widely-taken HR exams in the world.

 

Who can also listen to a portion of media call where SHRM made this announcement by clicking on this link.

So, why is this a big deal?

I could argue that for most HR pros and most organizations hiring HR pros, it’s probably not. Many won’t understand the difference in being accreditated or not accreditated. All they want is the letters behind your name. But, if you believe that hiring someone who actually knows how to work in the business of HR, then it becomes a very big deal!

It’s like hiring someone from a great university, say Michigan State University and their fantastic HR program, versus hiring someone who graduated with an HR degree from the back of an airline magazine. You want to make sure you’re actually hiring someone who came from an accreditated program!

Another piece that’s important here is the continued battle between SHRM and HRCI to gain the trust of the growing profession of human resources. There are roughly 1700 university-based HR programs available in the United States. The profession of HR continues to grow at a staggering pace.

I’ve argued all along that SHRM has many advantages in continuing to have the upper hand in this war for HR pros, being accreditated just took away a major advantage HRCI had over SHRM. I’ve always thought the competency based measurement that SHRM has is better than a knowledge based assessment. I don’t much care if my HR pros can give me facts, I need them to be able to use that knowledge to move my business forward and demonstrate to me they have that ability.

SHRM still has a ton of work to do to stay on top, like updating their university program and allowing HR college students and new graduates to gain some sort of certification that isn’t pending. A global certification is another item that is a must. Plus, SHRM has to figure out how to act smaller and move faster. They’re a very traditional, large association type organization, and quite frankly that isn’t a strength in a world that is moving extremely fast.

As a SHRM member, I’m happy that the SHRM-CP and SHRM-SCP are now accreditated. I look forward to seeing continued updates and changes from SHRM, and I’m excited to see that they’re actually being a bit more open with the HR blogger community and giving us access to information before it goes public.

It Sucks Getting Turned Down for a Promotion!

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The hardest part of being a leader is promoting an employee internally when there are more than one viable candidate for the position. The fact of the matter is someone is going to get that job, and one or more are not. That usually ends with one of your really good employees being pissed off.

I’ve read countless articles on how to handle this situation and they’re mostly crap, and I think written by people who have, 1. Never actually dealt with this situation and/or 2. Never be turned down for a promotion they truly felt they deserved!

For some reason the the Dallas Cowboys current quarterback situation reminds me of this issue. Rookie Dax Prescott came in when Tony Romo got hurt. He’s been awesome and the Cowboys are currently one of the best teams in the NFL. Tony Romo, a great quarterback in his own right, is now no longer injured and ready to return. Almost every team in the NFL would love having Tony Romo start for them.

So, it’s a bit different from the promotion scenario, but not really. Tony should be promoted into the role of starting quarterback. He’s proven, he’s good, he used to be the starter, but he’s not going to. In his absence, they found a replacement that is really good as well and you don’t want to screw up that chemistry.

Here’s what I really like about Romo. He came out and became the ‘team’ guy. He’s letting everyone know, including Dax, this isn’t about Tony Romo, this is about the Dallas Cowboys winning the Super Bowl. He’s supporting Dax and the team to keep winning and will do whatever it takes to make that happen, including supporting them on the sidelines and not playing. Oh boy, you know that’s tough for him to say!

Not getting a promotion at your job, feels exactly what Tony Romo is feeling. Don’t kid yourself about the money. He would play for free this year if he could win a Super Bowl. You really, really wanted that promotion, but someone else got it. Probably, someone you feel you’re as good as, or maybe even a bit better, but the ‘team’ choose to pick someone else for that role.

You have a choice to make:

  1. Be disgruntled and pissed off, believing you got screwed, probably leave the company, eventually.
  2. Be that ‘team’ player. Keep being the high performing employee that got you in a position to be considered for promotion, and support your peers, waiting for your next opportunity.

Most people will choose number one.

In almost every single situation in a corporate environment where I’ve been a part of these decisions, no matter how hard we tried to let the other person know how valued they are and what are our plan was to get them to that level they desired, they still choice to go the route of number one. It takes a really strong person to go the route of number two and be Tony Romo.

In the end, choosing to go the path of number two actually says more about you as a leader, than your actual performance as an employee.

Do Your Leaders Need to be Technocrats to be Successful?

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With the U.S. Presidential elections behind us, we’ll continue to see fallout for some time.  Hillary Clinton was considered by many in Silicon Valley to be a “Technocrat“. What’s a technocrat you ask?

A technocrat is someone who’s an advocate or proponent of a Technocracy, and part of the technology skilled elite. A technocracy is a theoretical organized structure of governance where the leaders are actually selected based on their technological knowledge. Like most things, though, the media has used the term to describe an individual who is pro-technology, for the most part.

On the flip side, President-elect Trump (boy that was odd writing!) is not considered to be a technocrat.

One of the reasons millennials voted for Clinton in such huge numbers was she was considered to be more technology savvy than Trump and advocated for technology more than her opponent. The reality is both are 70-year-old baby boomers, who probably couldn’t set up their own email on an iPhone, but one had a better marketing team than the other!

Regardless of actual technological skill, I still believe it comes back the mindset, not age, that you’re either pro-technology (technology is good and will help us be better), or you see technology as fine, but it’s not life-changing (yeah, I can see what you’re saying, but the old way works as well). So few are now anti-technology that it’s not even worth talking about.

It begs the question, though, that if a younger workforce has shown they prefer leaders who are Technocrats, should you be looking for that trait when you go and select leaders?

I believe we should be selecting leaders who are Technocrats and here are some reasons why:

1. A younger workforce is more likely to follow a leader who is pro-technology.

2. We need our leaders pushing our organizations forward and one of the best ways is through technology advances.

3. Having a technocrat mindset is more akin to having a strategic mindset. If you’re constantly thinking about how technology can advance your business, you’re being strategic, as compared to just running your operations the same way they always have been.

The hard part of selecting technocrats is almost anyone in today’s work world under the age of sixty will tell you, “of course, I’m pro-technology!” When in fact, most have no idea what that even means. Saying you’re pro-technology and being pro-technology are two very different things.

Yeah, I use Netflix. No, I have no idea how my kids set it up. Just because you watch Netflix doesn’t make you pro-technology. Liking technology and taking a keen interest in how it works to make your life better are two different things. Technocrats want to know more. They might not be able to write code, but they dig in beyond just the surface.

The key to selecting technocrat leaders is to have them give you specific examples around how they’ve used technology to push their organization or department forward? What was their role in the selection process? Why did they select one technology over another? Technocrats will love these questions and will really take you into the weeds with their answers.

Just being a technocrat won’t make a leader candidate a good leader. We all know all of the other leader traits we are looking for in selecting our next leaders. It’s my belief, though, that as we move forward, our leaders need to be technology savvy if they truly want to connect and lead a younger workforce.

 

Notes to HR Tech Vendors #7 – Stop It Already With All These Titles!

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I’ve done a few presentations titled something like, “HR Tech Buyers Guide”, “How to Buy HR Tech”, etc. The presentation is designed for HR and TA practitioners to help them become better buyers of HR Tech. To understand the crap that HR and TA Tech vendors do and say to get you to buy stuff you might not need, want, or will use.

The interesting thing about these presentations is that half the audience turns out to be the actual vendors themselves wanting to hear what it is I’m telling the real HR and TA leaders! It’s smart for the vendors. It helps make the better sellers as well. Well, at least some that actually listen!

Based on these interactions I decided to build a series of what has come out of interactions with the vendors themselves, aptly named “Notes to HR Tech Vendors”. Look I don’t alway have to be creative! Enjoy!

Notes to HR Tech Vendors #7 – Stop It Already With All These Titles!

I went to an HR Tech vendor website the other day. I wanted to get a demo. You see, I’m in the market for a new ATS. Something specifically designed for staffing firms, but that also has some really modern CRM functionality (let the emails pitches begin!).

The crazy part was that this vendor had nowhere on their site where I could schedule a demo, or have someone contact me for a demo! I could see a 3-minute video demo and I could try their product for free for two weeks, but not just schedule a demo.

So, being a headhunter by trade, I go searching for a Sales Pro from this vendor. They had about 100 employees on LinkedIn and crazy enough, I couldn’t find a sales pro listed! But, here’s a list of titles I find:

Customer Success

Program Managers

Product Managers

Strategic Account Mgrs

Pre-Sales Solutions Consultant

Renewals Mgr

Engineers

Marketing

Enterprise Sales Leader

Account Executive

Implementation Consultant

Partner Manager

Lead Renewals Mgr.

Product Development

Sales Engineer

Commercial Sales VP

Now, I’ve been around the game for a while, so I figured this organization was using “Account Executive” instead of some other way to identify who the heck was actually selling. To confuse matters, they also had people with the title “Commercial Sales” and “Enterprise Sales”. I’m not sure what the difference was! I also couldn’t figure out what the hell a ‘Renewals’ person was vs. a ‘Lead Renewals’ person.

I didn’t even write down all the titles I found, but out of 100 employees, there had to be at least 50 different titles! I’m wondering if this is that millennial trophy thing I’ve been hearing about?! Let’s throw out titles to the crew like a rapper making it rain at a strip club!

The only thing you really need to do in selling HR software is let people know how to go about buying your software!

What “titles” would I prefer? How about:

  • Sales Rep
  • Solution Sales Rep
  • Call Me to Buy Our Crap

99.9% of organizations aren’t going to just sign up for the free version of a major HR/TA software. It’s great that you’ll let me use it for free, but I don’t have time to hassle around with that. I want a demo. Then, I might play in your free sandbox a little. I’ll compare against others. Then, I’ll make a decision.

So, we all think this one example of this poor company is funny, right? The problem is, it’s most HR Technology companies and many of the companies that I love! Can we stop it already with these freaking titles!?