Category Archives: This is HR

Don’t Say That!

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Found this oldie but a goodie and I thought it would be a fun one to revisit. Still holds true, right?

7 Things You Should Never Say When Asking for a Raise!

Posted on  by Tim Sackett

There are certain conversations in our work lives that cause people the most anxiety and having to go in and ask for money is, on my list, the next most anxious work conversation most people will face.  I can think of many times that I wanted more money, thought I deserved to get more money, and heck even our good old Comp people said the market should be paying me more money, and still, it is a difficult conversation to have with my superior (at least for me).

Like many people, I think I do a good job, give my best effort, produce great results, and after all that, should I really need to ask? Shouldn’t my boss ‘get it’ and just want to write me a blank check?!

With all this in mind, most people will screw this conversation up by saying things they really want to say, but shouldn’t, if they’re trying to get a raise.  Here are the top things you probably shouldn’t say when asking for a raise:

1. “If you pay 10% more, I will really put in some extra effort!” – So what you’re saying is you’re not putting in extra effort now…

2. “I looked in our HRIS system and I know Sheila on the 5th floor is making $5000 more than I am – and she’s an idiot!” – Not the best strategy to look at others’ private comp information, even if you have access, then call them an idiot – at least in my experience…

3. “If you don’t pay me more money, I’ll be forced to find another job that will pay me what I worth” – Be careful, I’ve tried this one, and they might call your bluff!

4. “I’ve done the math and if you fire Mike, I can do his job and mine, you save $50K, after giving me $25K of his $75K salary” – This actually might be a really good idea, But Mike might be the last one standing with the $25K raise, not you!

5. “I really don’t understand how you can be worth $50K more than me, I do all your work – and deserve more money” – Bosses just love to hear they are overpaid, don’t do anything, and you can do their job – NOT!

6. “I saved the company $1 million in reducing recruiting fees, by implementing a social media strategy successfully, I should at least get a fraction of those savings” – Why, yes you should – if you were in sales, but you’re in HR, and this was part of your job description. Sorry for the wake-up call – all employees aren’t treated equally – put on a helmet.

7. “I know times are tough, so I was thinking instead of more money you could give me an extra week’s vacation or pay for my health insurance or something else like that.” – Okay, Einstein, stop thinking – it’s all money. Vacation, health insurance, paid parking, lunch money – it all hits the bottom line on the income statement. You just showed how expendable you really are.

I’ve learned over the years, through trial and error (okay, mostly error) that many, if not all, of the above statements just don’t seem to have the impact that I was hoping for with my supervisor.  I have seen peers, who performed well, were loyal, dedicated to doing their best for themselves, their co-workers, and the company, and got the raise they wanted by just being patient.

Supervisors are as uncomfortable as you are to have the compensation conversation. If you are as good as you profess to be, then they do want to give you more, but probably can’t due to budget, market, others performing even better than you, etc. It may be the hardest thing to do, but being patient usually works out the best of all!

Your Secrets Are Safe With HR

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I’m not big on secrets, but let’s chat about the lowdown that HR folks usually have. In the HR circle, there are always a few things we’re told to hush about.

These are the secrets that only we as HR pros have:

  1. Spotting folks in the office about to exit. Others might catch wind, but HR usually has the inside track on everyone’s moves.
  2. Knowing who’s moving up the ladder, and not necessarily because they earned it.
  3. Figuring out how much you’ll get in your next raise. Yep, we already know, but don’t slack off – we don’t want it looking pre-decided.
  4. Understanding why some departments get more resources than others. Sadly, we can’t spill the beans – it would mess things up!
  5. Getting a sneak peek at your annual bonus 6-12 months in advance. Budgets need planning, after all.
  6. Anticipating changes to your benefits 4-8 months before they kick in.
  7. Knowing who might go off the deep end at work. Can’t tell you for privacy reasons…

There are probably more secrets, but they’re not just HR-exclusive. Consider this: We might tweak our metrics, but guess what? Every other department does it too! In a corporate world driven by politics and metrics for resources, the numbers won’t always be squeaky clean. What makes HR unique is our stash of substantial secrets and the duty to keep them locked up. One common pitfall for new HR folks is sharing these secrets to make friends – it usually backfires.

So, yes, HR’s got secrets – you knew it, and I’m just confirming. Let’s keep moving, though, because I’m not spilling the beans on the details!

A Referral Revolution

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HR Rockstars! Guess what’s coming your way on Jan 31? I’m teaming up with Scott Sinatra, CEO and Co-Founder of Bountiful, to spill the beans on turning your good old referrals into a competitive advantage.

Now, I get it. Referral management might not be everyone’s cup of coffee. But we’ve got your back. Worried that referrals lead to cookie-cutter teams? Yep, got your back there too. Here’s a little secret from Scott: 90+% of you aren’t using any tech wizardry to manage a source that’s dishing out 20-50% of your hires. Let’s change that, shall we?

In this webinar, we’ll cover:

  • How to build, automate, and scale a referral program (because who needs extra headaches?)
  • Tackling the common challenges organizations face when rolling out a referral program – and trust me, we’ve seen them all.
  • Scaling your referral program externally, so you can tap into talent from anywhere on the map.
  • and More!

Ready to up your referral game in 2024? Register now at https://bit.ly/3TPoiiJ and I’ll see you there!

The Change Code

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What’s the one thing that drives employees crazy? Adoption new technology? No. Not enough PTO? Probably, but no. The biggest thing? Change.

Seriously, it’s the top contender for the most disliked thing a company can do to its employees. I know, some claim they’re all about change—love it, embrace it, advocate for it. But let’s get real. Those folks who shout about embracing change? They’re the same ones devastated when their favorite TV show gets the boot. Truth is, most people hate change. They like things steady—the same morning coffee routine, knowing their familiar doctor is on their insurance plan, the predictable paycheck schedule. That’s their jam.

So, here’s the secret to keeping your employees around.

Your folks don’t secretly plot their escape route. Starting a new job, dealing with a new boss, different location? It’s a headache! They actually want to stick with you. But, and this is a big but, they don’t want their job or the company to become unbearable. That’s where the problem lies: Change is bound to happen, but it’s also what they can’t stand.

How do you navigate this without causing an uproar?

Simple: Communication is key. Many HR departments tend to blow small changes out of proportion by drowning everyone in unnecessary info. New payroll system? Cue the panic. Checks arrive on different Fridays now! The usual reaction? Form a committee, plaster posters, rewrite policies, and talk about it endlessly for months. But hold on.

What’s needed is straightforward talk. At all times. Hey team, our payroll’s getting an upgrade. Less errors, more savings for the company. Checks will come on different Fridays. Get ready, and if you need help, your supervisor’s there for you. Change kicks in the next pay cycle. Done!

Here’s the thing: People hate change. So, let’s not make a big fuss over small changes! Only communicate the big stuff. When major changes happen less often, it won’t feel like a constant whirlwind. Your employees WANT to stick around. They HATE change. Stop bombarding them with unnecessary upheaval just to look busy.

Employee retention? Not rocket science. Because, deep down, your employees would rather stay put.

The Big List of Sh*t You Can Do in HR and TA for 2024!

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The gift and the curse of a new year in business is we are tasked with doing stuff. Stuff that matters. Stuff that will have a positive financial impact on our organizations. We have the same issue in our personal lives, but unlike our professional lives, our personal lives don’t demand and pay us to get better.

So many of us spend the first week of the year, or many weeks last year before we left for the holidays, trying to decide what we would do in 2024. Some of us will have big projects ahead of us. I know more than a few who are implementing new tech this year. Some of us will just be looking for incremental improvements on things we put in place in 2023. But the work doesn’t stop. Our job is to get better. And something is motivating about that. It’s a very straightforward, clear direction. Get better. Be Better. Do better.

The question is, what are we going to do in 2024? Here are some ideas to get you motivated:

– Fix your apply process. It’s the one thing I can almost always go and look at for a company and immediately see a number of things that can make it better. The first step is easy: go apply for your own job on your career site, but do it in the parking lot of some fast food joint, stealing the WIFI on your mobile device. It will be painful and take too long. Fix that!

– Become a top 10% user of your current tech stack (I.E., Super User!). Have a plan to get on stage at the user conference to share your story. Most of us will never be super users of our technology, but it will move you forward more in our careers and our organization more than you can imagine. All it takes is interest and effort.

– Start measuring one new thing that actually matters in your function. If you’re in TA, start measuring conversion ratios of screened candidates to hiring manager interviews and work on making that better. In HR, start looking at benefit utilization around preventative healthcare and develop a simple nudge communication strategy to get more of your employees to use their healthcare benefits before they get sick.

– Create a Save Strategy around one role in your company that has the most financial impact. We let people leave us too easily. We can save many of these folks. I’ve seen save strategies reach 40% save levels one year out. Stop letting your good employees just walk away from you. You would not allow someone you loved in your life to just leave without fighting for them. Fight to keep your employees. Everyone will notice!

– Mentor one person in your company, from your school, from your profession. Just one! We are surrounded by individuals who want and need a little help. Someone who can be part of their network and help them grow. It doesn’t take hours per week. It might take an hour per month. You think this is all about helping someone else, but every time I’ve done this, I’ve actually helped myself so much more. Get your best upcoming leaders in your company to do the same. Challenge them.

– Find out what your CEO and senior C-suite team want from HR and TA. About twelve times per year, I meet with different senior teams, and one of the first questions I ask them is what it is they want from their HR and TA teams. The answers always blow me away because I already know what their team is working on, and it almost never aligns with what the senior executives want. This simple conversation can align your entire year. We don’t ask it because we think we are already supposed to know the answer. That is nonsense. Go ask! Almost always, the CEO will say to me, “No one has ever asked me this!”

I can ask them for you and send you the results. Just share this survey link with them, and I’ll send you the overall results. Also, if your CEO or senior executive team fills this out, I’ll put your organization’s name in a hat and do a raffle for a full team TA meeting with me for free! That’s a $5000 value!

The What the Hell Does Your CEO Want From HR/TA Survey!

Whatever you decide to do in 2024, make it something you will actually do. So, I recommend you only commit yourself to one thing. Stay laser-focused on that one thing! Our life and job is hard. I can do one thing.

Work From Home Real Talk

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This holiday season, I’m stepping away from my usual writing to bring you some of the top-read posts from 2023. Enjoy!

Working from home is not more productive for most people!

The WFH home army hates to hear this! Yikes! But it’s true. While a small percentage of workers, overall, around 10% are actually more productive, the vast majority of people just don’t have the self-awareness and drive to be as productive as they are when they are in an environment that is designed to have them do work.

The media will never tell you this because it’s not popular and won’t get clicked.

Do you know what has happened since the beginning of the pandemic? The golf industry has exploded! Some Stanford researchers, who golfed, started to realize that the golf courses seemed busy. Like really, really, busy! And these courses were busy during times when they shouldn’t be busy, like mid-afternoon on a Wednesday. You know, the time when folks should be working!

They discovered they could use satellite technology paired with GPS and cell phone data to map out traffic at golf courses. This gave them a picture of what this looked like pre-pandemic and what it looks like today. What do you think they found?

First, you have to understand that before the pandemic the golf industry was hurting. Average rounds of golf were down and trending down year over year for a long time. They had this old white guy problem. This means that old white guys were the biggest participants in golf, and that demographic was getting older and dying.

Here’s what Stanford discovered about working from home and golf:

  • There was an 83% increase in mid-week day golfing from pre-pandemic to post-pandemic. All those WFH folks weren’t working all they said they were working!
  • There was a 278% increase at 4 pm. So, we have some hope for those who maybe just were cutting out a little early.
  • The pandemic has led to a golf boom with folks wanting to get outside, but weekend trips to courses were far less of an increase to weekday visits. So, yes, more people are golfing overall due to the pandemic, but weekday golf has exploded with WFH.

I know! I know! This is only one small little study. I’m sure you’re still WAY more productive working at home than you were in the office. But you’re not, or most likely you’re not, but that’s just because you have low self-awareness!

I think most of us just get confused with short-term productivity vs. long-term sustained productivity. The BLS shows productivity of workers has dropped off a cliff, so we really can’t make the WFH productivity argument any longer. I do think for short-term bursts of productivity working from home or someplace where you don’t get interrupted can make you feel way more productive. But day in, day out, over the long haul, working around others who are working will help you sustain your productivity.

I know you hate to hear this. Working at home is so lovely! Plus, you get those great golf tee times during the day!

Posted on  by Tim Sackett

Are Layoffs During the Holidays Wrong?

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I find it interesting that so many people are concerned when someone gets laid off in December but don’t even notice when they get laid off in March or September. “OMG! How could a company be so heartless to lay off staff right before the holidays!?”

In reality, getting laid off at any time sucks! The time of year has very little to do with timing. When you look at the average layoffs by month, over time, companies do fewer layoffs in December on average. Again, this data is particular to industry and economic timing and has very little to do with the month of the year.

The chart above shows total separations, which includes layoffs, in recent months. You can see that hiring and separations follow the economy, not the seasons. Unless, of course, your hiring is seasonal. Again, this is all baked into the overall numbers.

Should you do layoffs during the holidays?

Here’s my unpopular take. You lay off people as soon as you know you have to protect the business and as many jobs as possible to remain healthy and viable. Being good at business is about making the right business decisions. If you kill the business, you will kill every job.

Sometimes, those layoffs have to happen when it seems heartless. “What’s the difference of a few weeks!?” Maybe that difference is another dozen people getting their notice and the company being less viable. The goal should be to save as many jobs as possible.

Layoffs are a negative situation every time they happen. What you hope to do is make a negative situation the least possible negative for all involved who are trying to maintain the success of the business. To give them as many resources as possible to make it work. If that means we lay off people during the holidays, it’s going to suck, but that is the right decision.

As I said, it’s an unpopular opinion, but it’s the right one.

The tech industry is getting pounded right now for doing layoffs, and many are happening during the holidays. Many of these tech companies got caught up in a new reality around raising money when interest rates shot up. Most are finding it extremely hard to raise money to maintain their businesses and are forced to cut expenses. This is their business reality. They overhired in previous years when interest rates were near zero, and VCs were throwing money at them, and they shouldn’t have done this. They are now paying the price to try and become profitable.

This is Capitalism. For how much it can suck, I still prefer it to all the alternatives. You have amazing upside, but that means you also have down side risk when you don’t run your business to spend less money than you actually bring in. Many in the workforce in the tech sector have never experienced this, so this is extremely hard to take when it’s your first time.

Layoffs don’t happen by month or holiday. They don’t happen because some executive is trying to be cruel. Layoffs happen when business financials are failing, and something has to be done to save as many jobs as possible and cut expenses. Those times come when they come, and it has almost nothing to do with the calendar.

HR Meets ChatGPT

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Are you tired of the same old HR routines? HR and Talent Acquisition pros across the world are diving headfirst into the realm of ChatGPT. This AI wizard must be able to spice up their strategies, right!? Here are 5 popular prompts that HR and Talent Acquisition are throwing at ChatGPT:

  1. “ChatGPT, is this candidate a real person or a catfish?” HR isn’t meant to be Sherlock Holmes. We’re sick of desperately trying to unmask phony candidates – just tell me if they’re real or not! Expect a wild mix of advice in return, but how else will we know if this candidate is actually some weirdo scam artist living in his mom’s basement?
  2. “Craft a compelling job pitch for this job description!” When faced with the challenge of selling the unsellable—a lackluster job—we to ChatGPT for a miraculous solution. Yeah, it might be for the most boring job ever with a terrible salary, mundane tasks, and awful company culture, but make it irresistible!
  3. “Invent a mascot that represents our company culture!” Introducing “Happy Hootie”! Hootie is a wise owl wearing headphones, adorned with vibrant colors reflecting diversity and inclusivity. Their wings feature a mosaic of interconnected puzzle pieces symbolizing teamwork and collaboration. Hootie’s nest is a cozy library, showcasing our value for learning and knowledge-sharing. With a microphone in one claw and a book in the other, Hootie embodies our culture of harmony, where every voice is heard, and learning is celebrated. This mascot flaps around, spreading the message of unity, knowledge, and harmony throughout our workplace nest!
  4. “Craft a ‘thank you’ email to an applicant using only emojis!” 👋🙏📬📩🙏📝🤝🗣️🔜🌟 … oh sorry, you don’t speak emoji? Translation: Hello! Thank you for applying. We appreciate it! Let’s keep in touch! Talk to you soon. Best wishes.
  5. “ChatGPT, write a job description that makes even a pet rock excited to apply!” No really, that unsellable job description we mentioned earlier, we still need help. Please make this boring ass job description more appealing.
  6. “What do I respond to this candidate to show them that I’m interested, but not that interested, but still interested enough to show my interest?” *Inserts full email chain, with no regard to privacy and copyright laws* Response: I’m just a robot, I have no clue what you’re talking about.

A Holiday Wishlist for HR Pros

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As the holiday season approaches, let’s get into the gifts that HR professionals across the board are actually asking for this Christmas. And no, it’s not just about world peace or the wishful return of a discontinued Starbucks flavor—let’s get real about what the HR world truly desires.

Among the top items on this list are new HR AI Tools. Imagine getting our hands on some AI Tools that could turn us into HR superheroes, making us 10 times more efficient! It’s like getting a power-up in a video game, but for real-life HR adventures in 2024.

Another contender for the ultimate gift? The ability to hire more staff. It’s not only about filling positions but about alleviating the burden on overworked teams and managers. And a gift that keeps on giving to the candidates hired!

Then there’s the gift of a revamped employment brand. Imagine having the appeal of companies like Google, Marriott, and Apple. Being in a workplace that has that kind of pull seems amazing. Even though it’s not all glitz and glam, having a standout brand makes you daydream about being part of that crew.

Of course, there’s also the quest for top-tier talent. This isn’t merely a single wrapped present but more of an ongoing pursuit. Securing the cream of the crop is the ultimate aim and promises to make an HR professional’s life exponentially easier.

Working in HR is like having a secret Santa superpower. With a sprinkle of time, a dash of influence, a pinch of strategy, and a dollop of luck, we wield the magic to grant these wish-list items to our organizations. It’s like being the HR wizards making holiday miracles happen all year round!

What’s your ultimate gift for HR this holiday season?

Cracking the Code

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In the world of recruiting, most conversations I’ve heard come in coded language. Understanding the true meaning behind these terms can be both revealing and enlightening. Let’s decode a few together:

1. “Offer Pending”

  • What it implies: “I’m preparing to extend an offer.”
  • What it means: “I’m uncertain about the candidate’s willingness to accept, or they haven’t responded yet.”

2. “Professional References”

  • What it implies: “Previous supervisors providing insights about your work.”
  • What it means: “References like your parent’s friend or your old coach don’t cut it. My boss wants your previous boss to tell us how great you are versus your priest telling us how great you are.”

3. “Market Offer“

  • What it implies: “Salary based on local industry standards.”
  • What it means: “We didn’t anticipate market changes; here’s what we can afford based on projections from a couple of years ago.”

4. “Excellent Benefits Package“

  • What it implies: “Comprehensive benefits covered by us.”
  • What it means: “Similar benefits to others, but ‘Excellent Benefits’ definitely sounds more appealing.”

5. “An “A” Candidate“

  • What it implies: “Top-tier talent with impeccable credentials.”
  • What it means: “This is the best person (and only person) we could find to accept your marginal pay rate, crappy location, and iffy company culture.”

6. “Niche Recruiter“

  • What it implies: “Specialized in specific skills or industries.”
  • What it means: “You think you need someone who specifically recruits only for what you are looking for. The reality is a great recruiter can find you whoever you need regardless of skill/industry, but it makes you feel better if we tell you we have that specific niche.  So, YES, we are “niche.”

This recruiting jargon effectively masks reality and creates a culture of polite misdirection. We “dance” with each other and tell each other what we want to hear – and we leave with this wonderful false sense of security that everything is fine. Yet, when crucial decisions are at stake, transparency does matter. When in doubt – Speak the truth.