How To Fall In Love With Your Job. Just. Do. This.

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A psychologist, Arthur Aron, came up with a way to get to strangers to fall in love with each other.  His research is fascinatingly simple!  It basically comes down to having the two people sit down facing each other, then methodically going through and asking and answering a set of 36 increasingly more intense personal questions.  This experience gets the individuals to understand each other a highly personal level.

Here are some of the questions:

They start somewhat easy:

4. What would constitute a “perfect” day for you?

5. When did you last sing to yourself? To someone else?

9. For what in your life do you feel most grateful?

begin to increase in intensity:

17. What is your most treasured memory?

18. What is your most terrible memory?

19. If you knew that in one year you would die suddenly, would you change anything about the way you are now living? Why?

and continue down an emotional path:

30. When did you last cry in front of another person? By yourself?

33. If you were to die this evening with no opportunity to communicate with anyone, what would you most regret not having told someone? Why haven’t you told them yet?

36. Share a personal problem and ask your partner’s advice on how he or she might handle it. Also, ask your partner to reflect back to you how you seem to be feeling about the problem you have chosen.

The science behind this study, is if you can honestly answer all 36 questions with this other person, you will probably share more with this one person, and them with you, then you have ever shared with any one person in your life!

So, how do you get someone to fall in love with their job?

Modify the technique and questions between an employee and their direct supervisor. The questions don’t have to all be asked at one time. Strategically, using these questions to drive frank discussions between employee and supervisor over time will get both to truly value and understand each other.

You can imagine how some of these questions would look:

1. Tell me about the job you loved the most and why?

2. What part of this job do you love doing? Hate doing?

3. Who has had the most influence in your life, to this point, and what do they do for you on a daily, weekly, monthly basis?

Here’s the deal, though. It takes two to fall in love! Your managers/leaders have to become as vulnerable as the employee. Turns out HR has very little to do with getting employees to fall in love with their job.  Having strong, understanding relationships at work, have more impact than some silly HR program. But, HR could help develop this employee/leader process!

Crazy. Real conversations with employees. Truly getting to know them. Makes a difference. This isn’t your parents leadership model!

Check out all 36 questions. They could make for some really dynamic ‘date night’ conversations!

A Farewell Tour for an HR Pro

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If you didn’t see it, one of the all-time greats of the NBA, Kobe Bryant, recently announced he was going to retire. Kobe is a personal favorite of mine, because, besides Jordan, he might be the most competitive player I’ve ever seen play.  If you played against Kobe, he hated you. If you played with Kobe, he put up with you! I love me some Black Mamba!

So, Kobe is now on his city by city farewell tour.  This happens in sports all the time for the great ones.  We got to see it last year with Yankee great Derek Jeter.  It’s always the same thing. Each city/team tries to outdo each other with giving gifts and paying tribute to the all-time great player.  Everyone plays nice. Hugs (I like that part). Gifts. Don’t guard me too close so I can make a few plays for the fans to remember me by! You know the drill!

When a HR Manager decides to retire, we never get a farewell tour.  I think we should!  Here’s what an average HR Manager Farewell Tour would look like:

Week #1 – Your benefits vendor invites you out to Applebee’s for a free lunch. Go ahead get the appetizer, the sirloin, and the strawberry lemonade! Heck, throw in a brownie bite. Yeah, in might go over your $25 limit, but this is your tour, no one is going to care you took $28, not $25!

Week #2 – Your HRMS vendor wants to drop off a little something to congratulate you. Looks like a bottle of wine!  (Pro tip: I would ask if it’s alcohol on the front side, then meet them in the parking lot!)

Week #3 – Your EAP vendor dropped off bagels from Panera, with three kinds of cream cheese! Way over $25, but you’re really sharing with the group, so you can divide that out. Pretty safe! (Pro Tip: On your farewell tour, make sure to bring in a toaster into the office, if you don’t already have one – some will always drop off bagels!)

Week #4 – CareerBuilder just wants to send you a little something to say thanks! Also, who’s taking over for you?  CB swag is always great. Pick through the box for the good stuff first, then throw the rest in the break room. It will be gone in no time! (Pro tip: if you spend a bunch with your job board vendor – like $25K+ – you can turn this into a lunch!)

Week #5 – Your ATS vendor called to wish you luck. You just happen to drop the ‘hint’ you can’t wait to go to more movies! It’s a passion of yours! You love going to the theater, but it’s so darn expensive! Theater gift card will be coming soon in the mail!

Week #6 – It’s the employee cake and ice cream social event.  You have to throw this one in, even though, you’ll be the one ordering your own cake and ice cream! It’s your party, make sure you get the cake you want, and not that cheap crap you order for all the other employees who retire!

Week #7 – Save this one for last! It’s time to call on your staffing vendor! Staffing vendors are an easy steak dinner and drinks kind of night. You do this last because you don’t want to come back to the office and look anyone in the eye after this night. Staffing folks can party, and still believe that if they get you drunk you’ll tell them all your secrets. The secret is, we don’t have any!

The bigger the organization the longer you can stretch out this tour since you probably have more vendors. It’s your tour, do with it what you will. Just remember, you earned it!

 

T3 – @Clinch

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This week on T3 I’m reviewing Clinch. Clinch is a recruitment marketing software that will help organizations attract, identify, and convert active and passive candidates, and oh so much more! It does a ton, so much, I will struggle to actually tell you all Clinch can really do, you’ll have to demo to see everything.

So, I’ll start off with an example we all have in TA.

Most passive candidates won’t spend time applying to your jobs. They’ll stop by the careers site, check you out, lurk on some content, watch some videos, etc. But, probably will never apply the first time they look you up.  This is a problem for all of us, because we really would love to know who these people are. Clinch solves this for you, and it’s really cool!

Clinch lets you know how candidates are engaging with you, when you don’t even know them yet. The technology tracks people who come to your site, without them knowing (by the way, most sites do this to you now, you just don’t know it).  The tech doesn’t actually know much about you at this point. When that candidate comes back, and maybe inputs their email address to get download a whitepaper, or something, now the tech puts all these dots together, and begins to share all the data back to you.

How awesome would it be to know that some engineer, who just downloaded a cool piece of your content, also was the same engineer who had already stopped by two other times and the tech shows you exactly what they looked at and for how long. Also, the tech sends your recruiter a quick message to your recruiter saying “hey! he’s on the site right now checking out a job, but isn’t applying!” So, your recruiter can send them a quick message!

That’s cool, right?!

Clinch also makes it super easy for your team to quickly set up landing pages for jobs, with unique content, etc. Basically, enhancing the ATS experience for your candidates. As well as automating candidate messaging so your candidates, or potential candidates, are getting messages to them that make sense to the context in which they are engaging with your brand, not just generic emails sent to the masses. Talk about raising your candidate experience game!

5 Things I really like about Clinch:

1. Clinch lets you show candidates something new every time they stop by to see you. Your normal careers page has a lifespan of about two years, and candidates just see the same thing over and over. Clinch makes it unique for them and every position that candidate looks at.

2. Automatic scheduling for all of your companies employment branding social feeds of when to promote certain content, jobs, etc., how often and which platform.

3. Clinch grabs candidates before they even hit the ATS, which is great because most drop off before they get too deep into your process. Gives you searchable lists of these candidates, and allows you to still engage with these potential candidates. Think about how you could easily use this in campus recruiting. Just input a student’s email address, or have them do it on tablet at your booth, and BAM, Clinch allows you to market to them and track them, especially as they begin to engage with your brand, career site, etc.

4. Clinch gives you a way to go after your competitors employees, by letting you know when an employee from a competitor is visiting your site, and will even show that competitors employee a specially designed landing page built to speak right to that individually!

5. On the Clinch roadmap is a tool that so many of us in TA will want. The ability to begin tracking the behavior of how our hiring managers engage with the candidates we sent them! You will have to check this out, it’s really cool. Dare to say, this is something every TA leader will be talking about next year!

There are a number of really great recruitment marketing tools in the space right now, and Clinch is showing it wants to be a market leader. Well worth a demo. Be prepared, it’s a lot.  I can see some TA Leaders getting overwhelmed about how they will use all of this. Clinch is designed for larger companies (mid-market to enterprise, 100-1000 hires per year) that probably have recruitment marketing as a position or function, or are seriously considering adding this function. I will say, regardless of your size, it’s very affordable for what you get.

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

HR Pros! You Should Be Going To Court More!

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There’s one thing we as HR pros are pretty consistent on. We never want to go to court! We do just about anything to mitigate risk for ourselves and our organizations.  The first step of HR Club is don’t go to court!

Now, that’s how most HR pros feel.  I don’t.  I don’t believe it’s HR’s job to mitigate risk. I believe it’s HR’s job to advise our decision makers of risk. Of course, if you are a decision maker, in HR, then it’s your job to mitigate risk over what you’re responsible for. All that being said, I’m in the minority of that opinion.

So, why do I feel this way?  It’s all numbers to me. Check this out from FloridaOvertimeLawyer.com:

-In 2014, there were 88,778 Employment Related Charges Filed in the U.S.

-In 2014, from those charges, a total of $372,100,000 dollars was awarded to the winners of those cases.

-That averages out to just: $4,191.35 per case.

Here’s the reality of employment related cases:

-Most cases are won by the employer.

-Employee and Past Employees believe their cases are worth millions.

-Most end up settling for a few thousand dollars.

First, I’m not advising you to not be safe and just go all willy-nilly and go to court!  Don’t be stupid.  Also, don’t allow yourself and your organization to be held hostage by an employee or past employee threatening a lawsuit.  Most you can settle for way less than you can ever believe!

When I first started in HR I was always shocked by how small of amount of money it would take to make ‘problems’ go away, from a legal standpoint. The numbers above say the same thing. Sure, there is always a risk of a big score.  Usually, the companies that get hit with those are truly doing something very bad.  If you’re doing good work and trying to follow the letter of the law, rarely do those cases turn into major scores for employees.

Do you want to go to court? Of course not.  You, also, don’t want to allow your organization to be bullied by an employee who is taking advantage of your fear of going to court.  Judges are really smart people. They see through most con-artists pretty quickly.  I’ve been to court on employment matters a number of times, and each time the judge was fair to my organization, and called out bullshit when they saw it.

Do good work. Do good by your employees. Don’t allow your organization to bad stuff. Trust our legal system will do what’s right.  Don’t allow yourself to be held hostage!

Open Office Spaces Now Suck…But wait for it…

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This just in! Google got it wrong! It seems like we keep hearing that more and more these days. The company that seemingly invited HR and Talent Acquisition keeps getting it wrong. This time, it’s around the open office concept. To be fair to Google, they weren’t the first ones to jump on the open office bandwagon. They just became the poster child for crazy office spaces gone wild. From The Washington Post:

Despite its obvious problems, the open-office model has continued to encroach on workers across the country. Now, about 70 percent of U.S. offices have no or low partitions, according to the International Facility Management Association. Silicon Valley has been the leader in bringing down the dividers. Google, Yahoo, eBay, Goldman Sachs and American Express are all adherents.  Facebook CEO Mark Zuckerberg enlisted famed architect Frank Gehry to design the largest open floor plan in the world, housing nearly 3,000 engineers. And as a businessman, Michael Bloomberg was an early adopter of the open-space trend, saying it promoted transparency and fairness. He famously carried the model into city hall when he became mayor of New York,  making “the Bullpen” a symbol of open communication and accessibility to the city’s chief.One more reason we should be allowed to work from home!…

…But employers are getting a false sense of improved productivity. A 2013 study found that many workers in open offices are frustrated by distractions that lead to poorer work performance. Nearly half of the surveyed workers in open offices said the lack of sound privacy was a significant problem for them and more than 30 percent complained about the lack of visual privacy. Meanwhile, “ease of interaction” with colleagues — the problem that open offices profess to fix — was cited as a problem by fewer than 10 percent of workers in any type of office setting. In fact, those with private offices wereleast likely to identify their ability to communicate with colleagues as an issue. In a previous study, researchers concluded that “the loss of productivity due to noise distraction … was doubled in open-plan offices compared to private offices.”

But wait for it…

Why is all of this Open Office hating coming out right now? Are open offices really that bad? My own opinion is that the office furniture industry is truly behind all of this anyway. Every decade or so, they need to sell new furniture and the way to do that is to tell executives that a new design will give them magical productivity gains and super happy employees! Just buy our new desk and chair!

I suspect this round of Open Office hating is coming from another corner of the universe. Can you guess?  So, closed offices don’t work. You don’t get collaboration. Open offices don’t work, because you don’t get privacy. So, what are we HR Pros to do?

Oh, I have an idea, came from the corner, of the employees who just don’t’ feel cozy enough at work!  The NEW research says that Working From Home is the real answer to all of our problems!  Yep. Open offices suck because working from home is soooo much better!

Did you see that coming?

There are seven-year-old kids in China making $100 Nikes by candle light, and amazingly their productivity goes up every day! Be careful about getting pulled down the rabbit hole of what next great office design will ‘fix’ your company.  Everyone has an agenda. Your employees who really would rather just work from home. The office supply companies who need to push product. The HR executive who needs productivity increases to show the board or at least, a reason we aren’t getting them!

What is the magical office design after work from home crashes?  I hear working from the beach in Cayman really, really increases productivity!

Sackett’s Guide to Visiting Sydney – Part 2

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Continued from yesterday’s Part 1 post. From my recent travels to Sydney, Australia, here are my ‘take aways’ from my trip. Sydney is great! Make sure to check out my first post as well, otherwise you’ll lose the context of this one! Enjoy.

–Sydney is a walking city. It’s like a mini-New York City, but it’s clean and doesn’t smell like a toilet! Everything seems like it’s a half to a mile away. Not quite far enough to get a cab or Uber, but far enough you’re lazy American ass will get tired.  You don’t see many fat people in Sydney! They are in shape and good looking. 

–If and when I return to Sydney, I’ll find out how to spend more time at Manly Beach! It was $7.50, thirty minute ferry ride to the most beautiful little beach town. Plus, the fairy ride gives you million dollar views of the Opera house and the Harbor Bridge. Great surfing at Manly Beach! It’s such a easy trip over, it’s hard to believe it’s that close to downtown Sydney.

–The Harbor Bridge climb. You can climb to the top of the Harbor Bridge. It will cost you about $250 per person. If you’re afraid of heights this isn’t from you. You get amazing views! I was glad I did it. I wouldn’t pay to do it again. Once you do it, you probably never have to do it again. In hindsight, I would probably spend that $250 on more surf lessons at Manly Beach, or a helicopter ride to see the city and great views of the cliffs along the ocean.

–Shopping. If you like shopping, you will like Sydney. You could spend a month in Sydney and never get to all the shops. Yes, many are tourist traps. Uggs are everywhere. Most are knockoffs of what you get in the states and not as good quality. The good quality ones cost about the same of what you’ll pay in the states. “Uggs” is a generic term in Australia, not a brand name. Uggs in Australia refers to sheep skin shoes and boots.  Most American brands being sold in Sydney are 40-50% more than you can buy in the states. Don’t come to Sydney looking for deals. Sydney is an expensive city for shopping, food, drinking, living, etc.

–It’s awesome to have such a big city like Sydney, with a great costal ocean views so close! We did the Bondi to Coogee costal walk and it was great. About 3 mile walk with amazing views and places to stop along the way. It’s up and down, so be prepared. The 3 miles will feel like 5 miles! Well worth it, about a $20 Uber ride from the city. Both Bondi and Coogee have good places to eat and drink, so you can start the walk from either end. The best pictures happen closer to Bondi.

–Darling Harbor is a cool up and coming entertainment district. Ton of shops and restaurants. Plus, there is also the Sydney aquarium and indoor Zoo. So, you can see all the major Australian wild and sea life without leaving the city. $60 bucks to see both. For another $20 you can get your picture with a Kola Bear. You don’t get to hold it, but you’ll be inches from it. Plus, the zoo keeper let us stay in the area and gave us some awesome insight and let us take more pics with our phones. It was well worth the $20!  You can run through both of these in like three hours.

–The Rocks is another great area down by the Opera House. It’s the original landing spot for the Europeans that came to Australia. Cruise ships come here as well. So, a ton of little unique shops and restaurants. It’s all an easy walk from downtown Sydney, and you can easily waste a half day or more here.

–The Hay Market/Paddy Market is a complete waste of time. It’s basically a giant Chinese knockoff market in what is considered China Town in Sydney. If you’re looking for loads of poorly made, cheap crap, this is your place.  If you love Asian food, this is also a place you might want to visit. Although, you will see great Asian restaurants all over Sydney.

–Toast! First, Australians know how to do bread!  We had the best bread everywhere in Sydney. One funny thing, though, were the number of places that sold “toast”. Yes, it’s what you think. Just a piece of toasted bread. But, unlike in America, it’s not some piece of crappy Wonder bread, it’s a big Texas slice of home-made bread, grilled on a flat top. Usually running about $3.50-5 per slice (I told you this place is expensive!), it was well worth it! I had the Banana Bread at least four times at different places and it was always amazing!  I never did, though, get over seeing ‘toast’ on the menu as a main item in so many places.

Did I mention the 14-hour flight from the states is a bitch! Hit me in the comments with what I missed about Sydney!

Sackett’s Guide to Visiting Sydney – Part 1

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First, let me say, I’m VERY American. This means I like all my American comforts and stuff.  This will help put this post into perspective when you read it.  I recently got a chance to visit Sydney, AUS to speak at HR Tech Fest 2015.  It’s a great HR Tech conference based in Sydney, with great HR and Talent Pros from Australia and New Zealand.

My wife and I stayed for a week after the conference, because if you’re going to make that 14-hour flight from the states, you really need to stay a while. A week wasn’t long enough, but The Sackett’s kill vacations, so we get a lot done in a week.

I read a bunch about visiting Sydney before we went, but it never seems to tell you the really important stuff. Stuff that will cause an American to be uncomfortable, or slightly put off our normal routine while leaving our great country! So, I wanted to share some real tips for anyone traveling to Sydney from America.

Tim’s Tips to visiting Sydney:

–Soda or Pop (Coke, Pepsi, etc.) seems to be hated by Australians.  Soda is super expensive in Sydney. Like $3-5 for a 12 oz can. Plus, you get very limited options. Most places only had Coke, Diet Coke, Coke Zero or Pepsi Max. That’s it! If you searched you could find Diet Dr. Pepper and Mt. Dew, and a few local sodas, but it’s clear that soda drinking is not something Australians are really into.  Also, no free refills at restaurants! So, you pay $4 for a small glass of Coke, which won’t come close to quenching your thirst or getting you to the finish of your meal! As you can imagine this was a major problem for me! In some bars we went to (during happy hour) the beer was the same price as pop!

–Bar and grill type restaurants are everywhere in Sydney, and most have the same exact type of menu: Burgers, which they use as a ‘title’, chicken sandwiches are also called ‘burgers’. Pizza, thin crust, fresh mozzarella, almost no place had pepperoni. Steaks, which were wonderful everywhere we went (great beef in Australia). Some kind of seafood, also very good and fresh in Sydney!  Almost no Mexican food is available, it’s rare. Asian restaurants are everywhere and in all kinds (Chinese, Japanese, Malaysian, Korean, etc.).

–Food is extremely expensive in Sydney. Restaurants, stores, etc. doesn’t matter. Plan on spending a ton to feed yourself. Also, portions are much smaller in Australia then in America. The one thing that was similar in portion size and value was the Fish and Chips, which you can get everywhere, and always good!

–Customer service. People in Australia are extremely friendly, but they have a different attitude towards customer service. Which is basically, help yourself! There is very little tipping in Australia, and wait staff gets paid like $18-20/hr. Not having to rely on tips to get paid makes them indifferent to really waiting on you! Most bar and grill restaurants you have to go up to the bar and order your own food. If you come in and sit at a table, you will sit there forever and no one will come ask if you want something!

–Take Away (takeout) – you will get asked at every eating place if you want to ‘take away’, which means you just want to take your food and leave, not eat at the restaurant. I think this is done because they don’t really want to wait on you! Most locals seemed to take away. The foreigners were the only ones you really wanted full service!

–Television is Australia is weird. First, there news broadcasts are very global. Also, there news hosts actually give their opinion! Sometimes very strong opinion. In the states we just hire models with no opinion to give us our news. Australians love American TV, but it’s not on the networks you think it should be. An NBC show in the states might be shown on ABC or Fox in Sydney, but still have the NBC logo! Also, they will bundle a bunch of reality shows on different networks in the states on one network in Sydney. Plus, they’ll show ‘new’ shows that probably played a few years ago in the states, but also mix in new shows as well.

–There are almost no African or African-American people in Sydney! Like strangely absent! In a week I literally saw 4 ‘black’ people in a city of millions! It was a bit unsettling. This is also weird since it seemed like Australians were really into HipHop culture.  You heard the music and fashion everywhere, just no black faces. I never did figure this out. But plan on not seeing black people, but seeing Asians and Indians who have Australian accents, not their own countries. This will throw you as well. 

Part 2 tomorrow…

T3 – @Lever #ATSDifferently

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This week on T3 I get to look at a rather new entrant to the applicant tracking system (ATS) field, Lever.  Lever was designed from the ground-up to be different than every other ATS on the market.  Most ATS software are built for the recruiter in mind. The thinking being this is a software used by recruiters, we need to design it so the recruiters will love it.

That all makes perfect sense, if the basis is true – used by recruiters for recruiters.  Lever decided that basis wasn’t totally true. ATS software should be used by everyone in the company. Yes, recruiters definitely need to use it. Also, hiring managers need to use it. Those in the interview process need to use it, etc. If attracting talent is a key component of your organizational success, then you need an ATS that is designed to be used by everyone, not just recruiters.

Lever is designed for organizations who are really focused on talent attraction, where hiring managers own the talent on their teams and are keenly involved in the talent acquisition process. Lever isn’t trying to be the ATS for everyone. They’re trying to be the ATS that companies in tough talent markets use, where talent is an organizational priority, not an HR or TA priority.

5 Things I really like about Lever: 

1. Lever structured their database differently so that you don’t end up with duplicate profiles within your ATS.  It’s structured around the candidate, not requisitions, so you end up with a much cleaner database overall.

2. Lever is designed around CRM functionality, it didn’t bolt on a CRM to it.  This makes a difference when it comes to the functionality of how it automatically follows up in the future for you.  The hope is you don’t end up with a gold mine of talent in your database that you can never mine. Lever is constantly working to mine the gold you already have.

3. Lever’s reporting is a step above most ATSs in that they, again, went at it from an organizational need, not HRs need. Within Lever you can instantly see your pipeline speed and conversation rates all at a granular level to see the detail you need to make quick decisions.

4. Candidate interview scheduling is built within Lever, and integrates all parties, the candidate, hiring managers, interview teams, HR and TA. No back and forth stuck in the middle go between any longer. You select who to involve and the system will instantly show you when and what conference rooms are available to get it done. All in one step.

5. Collecting candidate feedback is another strong functionality within Lever.  It’s a simple interface any hiring manager or anyone on the interview team, can use easily. Plus, there are auto reminders that will continue to bug all involved until it’s done!

Lever is fairly new but already has over 700 customers, with some major tech companies who have recently switched over from some very big ATS products, which really speaks to how they are doing things differently within the ATS space.  Definitely worth a demo if you are not happy with your current ATS, or in the market looking for something new.

Lever is led by a great team, and I suspect you’ll continue to see innovation come out of this camp.  I met with them personally at HR Tech, and their CEO, Sarah Nahm, was one of the few HR Tech executives who truly seem to care what I thought about the product and took written notes as we discussed it. Most just want the free publicity, she wanted to know how to make her product better. That’s rare, and exciting!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

HR Tech Fest in Sydney

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This past week I got the chance to attend the HR Tech Fest conference in Sydney. It was an awesome experience to be around great HR and Talent Pros from Australia, New Zealand and a surprising number that came in from the UK.

I was told by a number of folks, before I came to Sydney, that Australian HR is about 3-5 years behind the United States.  What I found was that about 80% is actually probably about the same. While some things might be a bit behind, some of that has to do with the differences in regulations and culture, more than lack of knowledge!

Australians have to some major people issues to deal with that we don’t even consider in America.  First, Australian’s compensation systems and processes are far more complex than their U.S. counterparts. Also, Australian HR Pros have to deal with productivity issues that we wouldn’t even consider.

There is a push to pay waitstaff and service level people in the U.S  a living wage. Australia already does this. Guess what?  It’s cause major productivity issues in Australia. When you pay a server $20/hour how do you incentivize them to give good service?  I constantly witnessed business losing major revenue because servers weren’t coming back to the table to ‘sell’ that next drink or food item, or pushing to turn tables over quickly to get another party in.  In the states, this doesn’t happen because servers get paid more the more the table orders.

This isn’t just a restaurant issue. In grocery stores, clothing stores, etc., there seemed to be little motivation for anyone to sell anything! If you want it, you can buy it. If you don’t, don’t. The workers will ring you up, if they don’t have something else they would rather be doing!  Can you imagine working in operations and HR in the states having to fight this, daily?!  A cultural phenomenon, that has a major impact to how you perform HR.

The HR and Talent Pros at HR Tech Fest spoke and talked about the same issues we all talk about.  How do we get better at using the technology we have? How do we improve the technology we have?  How do we get our hiring managers and employees to use our tech? How do we attract great talent to our organization? Etc.

I’m not sure if it’s the international mix of HR and Talent bloggers and thought leaders that continue to build around the world, but it seems like the distance and differences between HR pros worldwide continues to narrow.  The access to great HR knowledge is a click away, and more and more pros are clicking to find answers!

What I learned is Australian HR and Talent Pros have many of the same HR Tech issues facing them as their U.S. counterparts.  Are they behind the U.S.? Well, some are, but guess what, those are the same ones who are behind in the U.S. as well. It’s those pros who refuse to get involved and find the information they need.

The Australians I met were engaged, on top of their business and involved with making it better. I think that’s all we can ask out of any HR Pro, regardless of where you’re located in the world!

2015 Top Post: Resumes Objectives Sent From G*D

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I’m on vacation this week, so you’re getting a best of week from The Project. These are the most read posts of 2015 to this point. Enjoy! 

This is an actual resume objective from an actual candidate’s resume that was submitted for a position at my company (HRU Technical Resources) this past week:

Objective: (As written, no corrections)
1. Move out of my apartment after 4 years of living there.
2. Buy house
3. Buy ring, find girlfriend, marry her.
4. Continue investing for retirement
5. Go to florida on vacation
6. Make documentaries
7. Do what I do best. Intovate.

Because this might possibly the best resume objective ever written, I wanted to break all seven of the objectives down:

1. Shows great forward thinking and longevity all in one simple sentence.  I want more, but I’m willing to work to get there.

2. Big goal #1 – set the foundation. Smart!

3. I’m heterosexual, just in case you were wondering.  Plus, I do things a little different.  I want to get the ring before the girl. That way I’ll know for sure the girl will like the ring that I can afford, since it will already be bought. I might even show it to her on the first date, just so we don’t run into problems later down the road.

4. Long term planning. Conservative. Can’t rely on Obama to plan for my retirement.

5. But, I like to party and have fun in the short term.

6. I also have a serious side and a creative side.  I’m the full package.

7. Do what I do best! Intovate! Not spelling. He was so proud of it, I had to look it up and make sure I wasn’t missing something! You know I’m grammatically challenged! Nope Intovate is not a word, but it sure sounds like it should be!

There is a reason that resumes are dying, and this might it.  For certain positions you need a resume, but for most you just need to fill out the application, no resume needed.  Some how, at some point in our history, everyone began to feel like they need a resume. That’s when this happens.

Happy Searching my recruiting friends! Go forth today and Intovate!