It’s Not Amazon, It’s You

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So, about know the media/opinion machine news cycle has run its course on Amazon.  The initial story broke from the New York Times and Amazon was EVIL!  For two days we got to listen to comments and opinions about how awful Amazon is.  The folks at Walmart were happy for a few days as they got pushed off the ‘worst employer in retail’ category for a while!

But, as the cycle moves forward, we all know what happens next. The Amazon machine kicks in and we get to hear about all those people who LOVE Amazon, and what a great place it is to work.  By day five, the Onion starts making funny headlines and the cycle is over.  The media outlets go back to making fun of Trump!

It used to take longer for the cycle to run.  It’s so fast now, because our attention span is about 13 seconds and we are on to the next thing to get all worked up about.

What’s the reality of this situation?

There is nothing wrong with Amazon.

Amazon doesn’t lie and try to hide who they are.  In fact, in their employment branding they basically try and talk you out of working there.  They say this place is going to be really hard to work at and you will have the highest expectations you’ve ever had placed upon you. Go away! Don’t apply! You aren’t good enough!

It’s like that kid who applies to Harvard because he’s the smartest kid in his school, only to realize upon arriving there are actually smarter people than him, way smarter.  In fact, he went from being the smartest in his high school, to the dumbest at Harvard. Welcome to the show. Life is going to hurt for a while.

Amazon, from what we are hearing, is a bitch to work at.  Super, unreasonably high expectations.  Co-workers and bosses telling you your ideas suck (which they probably do, but no one ever had the guts to tell you). Oh, and you can’t go home every day at 4:30pm.  The trade off is you get to work on cool stuff, with high levels of responsibility, alongside people who will push you farther in your career than you thought was possible.

But, Tim, I want all that, and I want to only work forty hours and not get yelled at and get a trophy for showing up most days.

Yeah, maybe you need to get yourself a government job, this gig isn’t for you.

You see Amazon isn’t the problem.  You are the problem.  You thought you could handle this insane environment and you can’t. That isn’t Amazon’s fault, they didn’t trick you.  They told you that you couldn’t handle it and you decided to try it anyway.  You failed. That’s okay, many will. There are still really good employers and jobs for you at companies with a culture that will fit you better. Go find that.

There isn’t ‘one’ great way to run a company.  If you don’t like how Amazon is running their company, than stop buying their products, and don’t apply for their jobs. No one is making you.  Our reality is we would rather buy cheap crap off Amazon, than make a real change.  Again, that’s a ‘you’ problem, not an Amazon problem.

The Top 10 Words You Should Never Use in Your LinkedIn Profile

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I love Fast Company magazine from about five years ago.  Their writers pushed the envelope and challenged me in almost every article to rethink business and leadership. I couldn’t wait for the next copy to come out.

Recently, they’ve fallen off a ton on the quality side.  I blame their need to deliver daily content versus month content. When you have thirty days to put out limited content, you can make it really good. When you do daily content, some will be good, some will be complete crap.

Case in point, Fast Company recently posted an article titled “The 10 Words You Should Never Use In Your LinkedIn Profile” written by Stephanie Vozza.  It’s not really Fast Companies best work. It’s boring. It’s vanilla. They could have done so much better with this!

Here are the ten words Fast Company says you shouldn’t use on your LinkedIn profile:

LinkedIn Top Ten Global Buzzwords for 2014

  1. Motivated
  2. Passionate
  3. Creative
  4. Driven
  5. Extensive experience
  6. Responsible
  7. Strategic
  8. Track record
  9. Organizational
  10. Expert

These are all based on Vozza’s assumption that you shouldn’t use the same words as everyone else if you want your profile to standout. Not bad advice, but it’s not classic Fast Company advice.  It’s not edgy, or snarky, or fun.  It didn’t challenge me to think differently!

The “real” list of 10 Words You Should Never Use in Your LinkedIn Profile:

  1. Parole
  2. Moist
  3. Gingivitis
  4. Erection
  5. Maverick
  6. Disgruntled
  7. Horney
  8. Manscaping
  9. Purge
  10. Juicy

Honorable Mentions:  Any gross medical type terms – pus, mucous, ooze, cyst.  Ginormous. Retarded.  Nugget.

See!  My list is much better!  That is the list that Fast Company would have put out five years ago!

If you use Fast Company’s list, sure no one will notice your profile, but you can still get a job, and people will want to connect with you.  If you use words on my list, there’s not a chance you’ll get a job or connections.  Well, you might get connections, but probably not the ones you really want!

So, how do you make your LinkedIn profile stand out?

  • Have a pretty/handsome picture of yourself.
  • Don’t write your profile like you’re a used car salesman.
  • Tell people about yourself in real terms.
  • Let your personality come through, but make it the best side of your personality.

Here’s the deal. There is no secret sauce in building your profile because LinkedIn has become so diverse in its user base.  You need to write your profile for the type of person and company you want to connect with.  If you want to work for a big traditional, conservative company, you might want to tone down the profile to fit.  If you want to work for some cool, hip, new startup, you better not sound like your want to work for IBM.

Organizations tend to hire what they see in the mirror.  You need to look like they look. Not physically, but in your words and actions.

The Top 20 Branded HR and Talent Pros: Meet Stacy Williamson from ESPN

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Let’s face it – Fearful of the spotlight and conservative to a fault, HR pros generally aren’t the best examples to look towards when it comes to professional branding. Kris Dunn (Kinetix RPO, The HR Capitalist) and Tim Sackett (HRU Technical Resources, TimSackett.com) think that needs to change.  That’s why they created this series – The Top 20 Branded HR Pros(sponsored by the team at Glassdoor).

KD and Tim searched the globe for HR Pros who used the tools at their disposal (writing, speaking, social and more) to brand themselves in the HR space, but limited the results to actual practitioners in the areas of HR, Recruiting and Talent Management.  No consultants, no vendors. They found out well-branded HR pros who are actual practitioners are hard to find.  

Tim and KD are running the Top 20 they found here on the HR Capitalist and at TimSackett.com.  No rankings, just inclusion in the list and some notes on why.  There are at least 20 well-branded HR Pros in the world.  These are their stories. 

________________________________________

I’m super excited to introduce you to Stacy Williamson!  When Kris and I originally broke down the Top 20 list I personally asked to profile Stacy because I was intrigued about her working for ESPN and how cool that must be.  What I found was Stacy standups on her own, with or without ESPN, which is a testament to how well she has branded herself, and, ultimately, that is what this recognition is all about!

Stacy is a Senior Technical Recruiter with ESPN where she has spent 15 years with the network in various roles within Talent Acquisition. A Virginia Tech Alum with an MBA, she clearly has the functional chops within the industry.  Here is Stacy’s Player Card:

Glassdoor Top 20 - Stacy Williamson

 

Stacy is Twitter Famous!  Going by the handle @RecruiterStacy, she has over 27,000 followers and over 20,000 tweets! Stacy is a twitter machine. What does she tweet about? It’s a mix of ESPN Careers, Star Wars, sports, candidate advice and overall industry content for the masses.  Her Instagram is similar in content, with a lean towards a little more family love!

Which brings me to another huge positive, and really another testament to her great decision making, Stacy married a Sparty!  One of the cool things Kris and I get to do on this project is stalk peoples social profiles to learn more about them and how they’ve branded themselves, which is where I got to discover Stacy’s and I connection to Michigan State!  The universe was looking out for me on this one for sure!

Stacy is what Jason Seiden coined as “Profersonal“.  She lives one life. She is a mom of twin boys, a top notch recruiter in the trenches and a fan of Star Wars.  She does personal branding like it’s meant to be.  Here is who I am. Take me, or leave me!  She does all of this in a way that makes her employer proud to have her, her family proud to claim her, all the while being the person she wants to be!

 

On the professional front Stacy has a great LinkedIn presence.  In fact, her LinkedIn profile could be used as a model for other HR and Talent Pros trying to do a better job at branding themselves.  Stacy has great links, within the profile, back to ESPN generated content of which she is a part of, that presents her in a way that highlights and brand and herself.  Take note HR and Talent Pros, you need some high quality video on your profile!

As a brand ambassador, Stacy exemplifies what organizations would hope all of their employees would strive for.  That is always a fine line when it comes to branding yourself and leveraging your organization’s brand together.  Again, Stacy does this as good as anyone we looked at in the Top 20. This isn’t easy when you work for a strong brand, like ESPN.  Many people in this position tend to ride the coat tails of the brand too much, and lose their own identity and Stacy has a great balance.

Stacy’s speaking and writing opportunities are mostly tied to brand related events and various panels, at this point, but I wouldn’t be surprised to see her getting some more opportunities on this front!  Like me, I think a lot of people would love to hear her stories and behind the scenes action of working at ESPN in Talent Acquisition.  Also, she has built in content on how to build your personal brand and employment brand with a huge organizational brand, which a lot of people would love to learn.

 

I had to ask Stacy who was the most famous athlete she has met do to her position at ESPN.  She’s met a ton, but she her fondest memory is meeting Robin Roberts.  Here it is in Stacy’s words:

“I’ve met many famous athletes and coaches; with each encounter serving as a reminder of how cool it to work at ESPN. However, my fondest memory is when I had the honor of meeting Robin Roberts during her time as a SportsCenter anchor. The poise and authenticity she has shown throughout her career remains an inspiration. Her courage to remain positive through her battle with breast cancer and myelodysplastic syndrome, while being a light to others in similar situations, makes her truly remarkable.” 

Well said, Stacy! Congratulations as well to you on making the Top 20 Brand HR and Talent Pros!

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The Top 20 Branded HR Pros is brought to you by Glassdoor, who invites you to attend the Annual Glassdoor Employer Branding Summit on September 25th, where a stellar speaker lineup of industry experts and thought leaders exploring the intersection of employer branding and talent acquisition, the candidate experience and employee engagement. 

Tickets are sold out, but wait!  You can attend the livestream online featuring studio coverage with Kris Dunn and Tim Sackett by registering here (click to register).  Fun and games are sure to be a part of that coverage.

Positivity: The New Red Flag in Hiring

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I’m trained as an HR pro to pick up on ‘red flags’ in interviewing, in employee behavior, potential turnover risks, etc. Sometimes those red flags are really obvious.  I tease my staff all the time, but missing time on Mondays and Fridays, unexcused time, is a red flag.  It says something about how you feel about work, that you want to extend your weekend. It’s subtle, but in my experience it doesn’t play out well.

My new red flag is Positivity.

First, I’ll admit to you that I’m a mostly positive person.  My normal gauge is set to “things will probably work out in the end”.  I try to be realistic, without thinking the sky is going to fall when something doesn’t go my way.  Life has been pretty good to me. My glass is over half full, and when it’s not, I believe I can find a way to fill it up.

What I don’t buy is the people who are so positive they seem to be telling themselves they’re positive.  I tend to believe if you’re positive, you don’t need to say you outlook is positive, people will hear it and see it in your daily interactions.  Those are the people you get drawn to. They are truly positive people who enjoy the life they’ve created for themselves.

There is another kind of positive person.  This is the person who needs to keep reminding themselves and anyone around them they’re positive. This positive scares me. This positive is a red flag for me.  This type of positive makes me believe you are actually fairly negative, but trying to turn yourself into positive.

Now, I don’t necessarily think that’s bad, someone wanting to change from negative to positive.  I applaud the effort. I also know that most people are hardwired to lean one way.  It’s your personality, and that’s really hard to change long term.

My friend, Kris Dunn, loves to ask applicants about what work experience in their life they enjoyed the most, and which one did they dislike the most. Each tell you something about the person.  A truly positive person will have a hard time finding a place they truly disliked, but they’ll speak a ton about what they really liked. A truly negative person will do the opposite. They’ll go on and on about what they dislike, but move on quickly with their answer about what they like.

Basically, you can fake positivity, and it’s common amongst candidates.  The problem is, you can’t fake it for long, and even if they can fake it, fake positivity can get down right annoying!

I think it’s important to remember that opposite of Positive Thinking isn’t Negative Thinking. It’s Possible Thinking. I want to hire people who are realistic about what is possible. Blind positivity doesn’t last and usually leads to a big fall.  I don’t need the drama in my work environment. Who would have ever thought that positivity would be a hiring red flag!

T3 – @Glassdoor Employer Center

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Okay, I get it you know who Glassdoor is.  They’re that site where employees go to complain about how crappy a company is, right!?  Well, maybe Glassdoor of about 5 years ago.  In the past five years Glassdoor has built itself into one of the best Employer Branding tools on the market!

How so?

Glassdoor did what LinkedIn did in a way, but opposite. LinkedIn tricked employers into thinking it was great to have your employees all get this one site and upload their resume profile and call it “professional networking”. Oh! You got us, LinkedIn. That’s really going to hurt when all of our employees get recruited! I give LI full credit. They did something no other HR/Talent vendor has ever been able to do. Monster, CareerBuilder and Dice all wish they could have did what LI did.

Glassdoor opened up their site and let everyone and anyone comment on your work environment, and we thought ‘how evil!’. Why would a company let our disgruntled employees tell their story? Ugh! But, low and behold, the longtail prevails and we find out that Glassdoor actually gave us a way to respond to those few who are disgruntled and show people what your true brand is all about, in a way that is transparent and fresh – aka the Tripadvisor of Employers!

LinkedIn? They became a job board.  Funny how tables get turned.

Glassdoor just launched its newly designed Employer Center, which is basically a dashboard for Employers to manage and monitor their Glassdoor presence (i.e., your Employment Brand).  Most of what is in the Employer Center is actually free and any employer can claim theirs by just signing up. Interesting that Glassdoor has over 400,000 companies indexed, but only about 10% have actually claimed their brand! 90% of Employers have no idea and/or control of their Brand on Glassdoor and it’s free!

In the Employer Center Glassdoor gives you the tools to post jobs, run your own companies content stream, look a ton of various analytics and review and manage your Glassdoor user responses, all in one place. The new Employer Center also allows you to grant additional access to others in your organization. Let Marketing upload new content and look at analytics, allow operations to respond to a user response, etc.

5 Things I Really Like About Glassdoor for Employers: 

1. There’s a ton of just free stuff Glassdoor gives you to use and monitor that you’re silly for not taking advantage of, but one paid thing that I LOVE is your ability to post your jobs on your competitors page (if they are not a paid Glassdoor client -which most aren’t). People going to look at their page, many of them candidates, will see your jobs instead!

2. Candidate Activity stats. Glassdoor’s analytics show you which competitor jobs candidates are clicking. This allows you to do some very specific sourcing, and also see some possible candidates pools you weren’t aware of.

3. User Review Management. From the employer center you can now in one place read user reviews and respond, but you can also ‘feature’ one review that will be shown at the top of all reviews on your page. Basically, you can pick which of your reviews you want to feature. This is a paid service, but one I think is worth the ROI as it’s the first impression all candidates will read.

4. Running your own content stream on your Glassdoor page (free service). Glassdoor allows you place employment branding updates on your page and set up a live stream so that anytime something new is posted, it automatically shows up on your Glassdoor employer page.

5. Analytics. Some paid, some free.  Total activity and compare to competitors, candidate demographics, Rating and Interview trends, ratings by locations, competitor analysis, etc.  I can’t even tell you how robust the analytics are!  This alone is worth the demo.

I’m a big fan of what Glassdoor is doing and how they’ve evolved over the years.  If you haven’t checked them out lately, you need to. If  you haven’t claimed your free employer page, you’re an idiot. If you think you don’t have a brand, you’re wrong, you’re just not controlling it!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

THE TOP 20 BRANDED HR & TALENT PROS: MEET Neil Morrison from Penguin Random House UK

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Let’s face it – Fearful of the spotlight and conservative to a fault, HR pros generally aren’t the best examples to look towards when it comes to professional branding. Kris Dunn (Kinetix RPO, The HR Capitalist) and Tim Sackett (HRU Technical Resources, TimSackett.com) think that needs to change.  That’s why they created this series – The Top 20 Branded HR Pros(sponsored by the team at Glassdoor).

KD and Tim searched the globe for HR Pros who used the tools at their disposal (writing, speaking, social and more) to brand themselves in the HR space, but limited the results to actual practitioners in the areas of HR, Recruiting and Talent Management.  No consultants, no vendors. They found out well-branded HR pros who are actual practitioners are hard to find.  

Tim and KD are running the Top 20 they found here on the HR Capitalist and at TimSackett.com.  No rankings, just inclusion in the list and some notes on why.  There are at least 20 well-branded HR Pros in the world.  These are their stories. 

_______________________________________________

Let me introduce you to HR Pro Neil Morrison!  I believe Neil is the lone non-U.S. resident on Glassdoor’s list of the Top 20 Branded HR and Talent Pros.   I’m not sure what that says about the list or Neil, but just a fact when you pull the data we did from Twitter, LinkedIn, Instagram, Writing and Speaking background and overall brand ambassador data, Neil showed up in a big way, all the way from the U.K.!

Neil is the Group HR Director for Penguin Random House in the U.K.  For the U.S. audience that is equivalent to a SVP of HR in America.  So, we have this big HR executive who has found the time to brand himself, and also understand the importance to his career, his profession and his organization.

I know Neil as a fellow Talent Advisor on CareerBuilder’s Hiring Site, where we have both been writing and speaking on live web chats for the better part of a year.  Neil has a great English accent, so I kid him on the chats about how everything he says sounds more brilliant, to my ear, than it probably really is! He knows I’m kidding, because what he says is always brilliant!

Here’s Neil’s player card:

Glassdoor Top 20 - Neil Morrison

On the writing side of the fence Neil is the Kris Dunn and Laurie Ruettimann equivalent of HR blogging in the U.K., dare I say Mr. Punk Rock HR! He was one of the first, if not the first, HR bloggers to grab ahold of the U.K. audience with his smart, witty writing style, and he’s not afraid to tell it like it is.  His blog is called Change-Effect.com where he writes about HR, Talent and Leadership weekly.

As a speaker Neil is active in CIPD (U.K. SHRM type organization) and speaks often to HR professionals all over the world.  He is a true international brand advocate for his organization and CIPD.  Neil has won several awards including the UK’s Most Influential HR Practitioner.  Neil also has the most professional LinkedIn profile pic of any of the Glassdoor Top 20 Branded HR and Talent Pros!

He is all over the Twitters – @NeilMorrison with over 9,000 followers and 20,000 tweets, sharing his international HR perspective.  The one thing I know about Neil, which is unique to someone at his executive HR level, is that he makes time for those who seek his help.  Neil is a great mentor in HR to so many pros, and truly makes time to give back to the HR community.

What doesn’t Neil do well?  He hates Instagram!  He’s an amatuer photographer. So, Instagram is not something he enjoys to partake.  Which helps to point out, to be well branded you don’t have to do everything, but you do have to do something really, really well!

Congratulations Neil!

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The Top 20 Branded HR Pros is brought to you by Glassdoor, who invites you to attend the Annual Glassdoor Employer Branding Summit on September 25th, where a stellar speaker lineup of industry experts and thought leaders exploring the intersection of employer branding and talent acquisition, the candidate experience and employee engagement. 

Tickets are sold out, but wait!  You can attend the livestream online featuring studio coverage with Kris Dunn and Tim Sackett by registering here (click to register).  Fun and games are sure to be a part of that coverage.

It’s Okay to Just do HR

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If you’re highly active in HR and Talent Acquisition in the social space (read: blogs, sites, pod/video casts, webinars, conferences, Facebook, Twitter, etc.), you might be caught up in this mindset that what you’re doing is not what you should be doing.

You’re being told what you should be focusing on by idiots like me, and thousands of others, most of whom don’t even work in HR or Talent Acquisition at this moment.  That’s not a bad thing, some are brilliant and took their brilliance to the consulting/analyst/vendor side of the fence because the money was better, or the balance was better, or both.  This isn’t a consultant vs. practitioner post.

This is a post to remind you that it’s alright if you just put your head down and do actual HR and Recruiting work for a while.

That it’s okay not to be instituting the next best practice or innovation.

That it’s okay not to be focusing on recreating HR and Talent Acquisition in your organization.

Sometimes we just need to keep the train running down the tracks.  Allow ourselves to catch out breath. Get and build a strong team around us, and get ready for big things in the future.  In the mean time, we just do what we do.

We make sure our employees are doing alright.  Is there anything we can do to help them be better?

We make sure our employees get paid correctly and benefit card works when they show up at the doctor.

We make sure to kick managers in the shin, under the table, when they’re being idiots to their teams.

We make sure new employees have the tools they need when the show up on their first day, and they feel welcomed.

We give bad employees the gift of finding a job they will truly love, by letting them find that job on their own time.

Sometimes when I’m writing I forget what it’s like to have a million priorities in your day, and knowing you won’t get to half of them.  That’s the daily grind in HR and Talent Acquisition.  So, I write about how you should do this or do that, how you should be all innovative and shit, but I get that many days (sometimes weeks and months!) you just need to do the basics.

I’ve been there.  I struggled to just do the basics many days.  When thinking of being the best and innovating seemed so far away from reality that you felt like giving up.

That’s when I would tell myself, “Today, I’m just going to do HR”.  Focus on what I’m good at. Focus on what I can control.  Make it to the next day, where just maybe, that day would allow me to get better.

It’s okay for you to just do HR today!

 

What Happen When Everyone Thinks They’re An Outlier?

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My friend, Laurie Ruettimann, made a comment to me the other day, in regards to HR and Talent Blogging to the affect of, “everyone thinks they’re an outlier, Tim.”

She’s right.

It’s partly that people who blog, like me, are fairly high the narcissism scale.  We tend to believe that what we say and how we say are different than what others say and how they would say it.  It’s not, but that’s how we think.  Hold up.  Let me stop using “we”, because I’m quite certain this nice little HR and Talent blogging community hasn’t chosen me to speak!

I tend to believe anyone could say what I say if they decided they wanted to.  They just decide they would rather read my opinion, than go out, half-crazed and share their opinion on everything in the industry.

She is also very wrong.

There are very few Outliers in the HR and Talent blogging community. So, this point is mostly irrelevant. Just because someone thinks they’re the Pope doesn’t make them the Pope. It makes them crazy.

Outliers in blogging aren’t just people saying things first, or differently.  They are people who are saying things of interest.  They are helping to change the way the profession works.

I take a look at the work of Glen Cathey does and say, holy shit, I need to get better! He’s an Outlier.  I take a look at how Kris Dunn explains performance management in a real context to real HR pros, that I can grasp, that I can take back to my hiring managers and make real change without having a PhD. He’s an Outlier. I take a look at how Laurie challenges how I deeply think about a subject, and sways my opinion to be more open about how others think. She’s an Outlier.

The concept is when everyone believes they’re an outlier, no one is an outlier.  I don’t buy that, because I know the truth above. There are true Outliers.  There are a few brilliant people who shape opinion and slowing get an industry to move in other directions.

So, guess what?  You’re not an Outlier.  You think you are, but you’re not.  Sorry. Buy a helmet, life sucks sometimes.

 

THE TOP 20 BRANDED HR & TALENT PROS: Meet Steve Browne of LaRosa’s Inc.

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Let’s face it – Fearful of the spotlight and conservative to a fault, HR pros generally aren’t the best examples to look towards when it comes to professional branding. Kris Dunn (Kinetix RPO, The HR Capitalist) and Tim Sackett (HRU Technical Resources, TimSackett.com) think that needs to change.  That’s why they created this series – The Top 20 Branded HR Pros(sponsored by the team at Glassdoor).

KD and Tim searched the globe for HR Pros who used the tools at their disposal (writing, speaking, social and more) to brand themselves in the HR space, but limited the results to actual practitioners in the areas of HR, Recruiting and Talent Management.  No consultants, no vendors. They found out well-branded HR pros who are actual practitioners are hard to find.  

Tim and KD are running the Top 20 they found here on the HR Capitalist and at TimSackett.com.  No rankings, just inclusion in the list and some notes on why.  There are at least 20 well-branded HR Pros in the world.  These are their stories. 

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I can’t remember the exact time and place I met Steve Browne in person but I think it was at the Ohio State SHRM Conference.  Steve stands about a foot taller than me, so I saw him way before he saw me!  What instantly struck me about Steve is he has an infectious personality and energy that people are drawn to in a very good way.

Steve Browne is the Executive Director of HR for LaRosa’s Inc. out of Cincinnati, OH.  LaRosa’s is a restaurant chain with about 1500 employees and Steve is responsible for running their HR team.  If you have ever worked in HR in the restaurant and/or retail industry you know Steve is knee deep in the trenches of real HR work on a daily basis! This makes his ability to brand himself and his organization so remarkable.

Here is Steve’s playing card:

Glassdoor Top 20 - Steve Browne

 

Steve is also super involved with his volunteer work at the local, state and national level with SHRM.  Steve has been on various boards for SHRM in the past, but he also is currently running for SHRM’s  Executive Board, which is a very high honor!  Steve also is a frequent speaker on the SHRM circuit, statewide and nationally.

On the writing side of the business Steve is part of CareerBuilder’s Talent Advisors, where he gets to share his real-life HR strategies with a huge audience. Steve also is hugely creative with a weekly HR inspired song he sends out to a growing following. Each week Steve takes a popular song and changes the lyrics to be HR and Talent inspired! He’s been doing this for years, and it’s awesome to see this creativity coming from an HR guy!

Twitter was built for people like Steve.  Over 35,000 tweets and going!  Steve has a huge twitter following where he gets to share all of the latest and greatest HR and Talent content with his followers. Steve has never met a tweet he didn’t like!  Instagram on the other hand might be more of a challenge, but you can’t count Steve out of conquering this medium as well.

He’s an HR’s Pro, Pro.  In the dictionary next to HR Pro there should be a picture of Steve Browne!  As good of an HR guy, he might be a better person. Active in Scouting (his son just received his Eagle Scout rank) and always willing to help whomever might need it.  Make sure you connect with Steve, you’ll be better for it!  I’m super excited Glassdoor choose to recognize Steve for his professional efforts. Congratulations Steve!

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The Top 20 Branded HR Pros is brought to you by Glassdoor, who invites you to attend the Annual Glassdoor Employer Branding Summit on September 25th, where a stellar speaker lineup of industry experts and thought leaders exploring the intersection of employer branding and talent acquisition, the candidate experience and employee engagement. 

Tickets are sold out, but wait!  You can attend the livestream online featuring studio coverage with Kris Dunn and Tim Sackett by registering here (click to register).  Fun and games are sure to be a part of that coverage.

 

Blame the Search Firm for Your Crappy Hires

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It’s become common practice in high level NCAA Division Athletics to use retained search firms to hire Athletic Directors and Coaches.  Recently, the University of Minnesota Athletic Director resigned, before UM could terminate him for inappropriate activity, after being on the job for two years.  How did the University of Minnesota respond to this termination?  Well, they blamed the original search firm of course!

Both the University of Minnesota Twin Cities and UMD (each part of the state’s public University of Minnesota system) hired Atlanta-based Parker Executive Search to find athletic directors.

It’s easy to see why they chose Parker, as the firm has been profiled by ESPN as one of the most influential search firms in college athletics and has had Indiana, Kentucky, Notre Dame, Oregon and Northwestern as clients.

Parker’s searches in Minnesota resulted in the 2012 hiring of Teague, who resigned last week while facing reports of sexually harassing employees. It also brought Athletics Director Josh Berlo to UMD, where he is facing criticism for firing five-time national champion women’s hockey coach Shannon Miller.

One Gophers booster told the Pioneer Press he won’t give any more money to the university if it uses any search firm again.

How much blame should the search firm get for Teague’s hiring? That’s a question likely to come up when the University of Minnesota Twin Cities conducts an outside investigation into the case.

I get it.  If I paid $125K for a company to do a retained search, I would hope they would let me in on every single thing in the candidates background, and even stuff that wasn’t in his background but they found anyway! It seems like the search firm, in this case, missed that Teague, Minnesota’s ex-Athletic Director, has previous issues related to harassment.

I doubt highly they hid this information. One placement fee, no matter how big, is worth burning a client.  I’ve never met anyone in the search business who was willing to burn a client over one placement fee.  I’m not saying it doesn’t happen. I’m sure there are firms that have done it after they’ve made the decision they no longer care if they have a long term relationship with a client.

What I rarely see happen is that the organization takes responsibility for making the hiring decision. In this case, the University of Minnesota wanted to hire Teague, who had help VCU rise to a national basketball power.  They were hoping Teague could bring some of that magic to the twin cities.  My guess is, even if they new of the harassment issue, they still would have moved forward with the hire.

The reality is search firms don’t hire anyone.  You hire.  You make the final decision.  The best search firms will advise you on the candidate and the market, but none hold a gun to your head.  When that decision goes south, it has very little to do with the search firm, yet, and I see it constantly, organizations love to blame search firms for their bad hires!

What’s the morale to this story?  Never pay $125K for a search.  You will never feel like you got value for that cost!