Do you feel like an imposter in your HR or TA Leadership Role?

Imposter syndrome impacts everyone at some point. The feeling like you don’t belong because your abilities aren’t up to par with others, or your accomplishments don’t fit the role you were given. This belief that you might be a fraud, except no one has figured it out, just yet!

So, there is a couple of ways I look at this feeling of being an imposter in the role you have:

  1. It’s true, you’re an imposter. You might get lucky and no one will figure it out, but most likely at some point, they will. So, you have the time from right now, until you’re figured out, to actually not be an imposter! Good luck.
  2. You feel like an imposter, but you actually know your sh*t. This one is just your insecurities f’ing with you. You probably just need a good life coach or partner, a little self-confidence boost to actually put you on the right path. (Don’t call me, I’m not a Life Coach!)

Within HR and TA we see quite a few imposters. It usually. takes about 12-18 months for an imposter to be figured out after hiring. The world, and LinkedIn, are littered with imposters with year and a half working stints. Some are so good at being imposters they actually will jump from one failure to the next and get promoted! But, the timing always stays true!

The world is also full of really great people who feel like imposters. Why does a good, solid performer feel like an imposter?

  • You work for a weak executive who don’t know that you are actually a really great hire and have great potential. This lack of belief by your leadership leaves you feeling like an imposter.
  • You just suffer from lack of confidence. You might have always had low confidence. Did you feel like you did bad on every test in college, but always got an “A”? Here’s your sign.
  • You have a bunch of senior level terrorists on your team that make you feel like you don’t know what you’re doing, when in reality they don’t know what they’re doing, but they’ve been around longer and you’re the fourth leader who will fail with this ragtag bunch of under performers.

How do you stop feeling like an imposter in your leadership role?

Validate your greatness!

The more time you spend within your peer group outside of your organization, the more you’ll be able to assess if you’re an actual imposter or if you actually know what you’re doing. The first step is to hang out with some peers you believe are rock stars and start assessing what they say versus what you say. Are they asking you for advice? Are you only asking them for advice? (Pro tip: true imposters don’t ask for advice, because they want to continue to believe they know everything!)

Remember why you got hired into your role!

What were you hired to do? Did you do it? Are you close? If you did accomplish what you set out to do, what’s next on your plan? What still needs to be fixed? Can you fix it? Do you need outside help? Have you upgraded your team? You were hired because an executive thought it was important to do something in your organization, and that’s your job. You will either do it, or not do it. Imposters never do the job they were hired to do, but they’ll tell you they did!

Leaders are action oriented. Imposters are not.

Imposters don’t take action, because they don’t know what action to take, or they are fearful that the action they will take will blow up and they will fail. Leaders take action to better the situation of their department/function, knowing failure could happen, but doing nothing if just continued failure of why they were hired. The one action imposters will take are usually around something to do with showing someone else is to blame for the failure of their function. “We would have succeeded if marketing and IT would have given us a better career site!”

Don’t fear your feelings of being an imposter!

Feeling like an imposter, especially for new leaders, might be the most natural feeling a leader has! Questioning yourself and your abilities will drive you to learn what you don’t, and partner with those who know more. The imposter feelings will give you the pressure you need to succeed and not slow down.

One helpful key to imposter feelings if having a mentor or peer, outside of your organization, that you can share your feelings with. Someone to bounce ideas off of, and help you understand the difference of being an imposter and being a leader. These discussions are important for your mental health.

Are you an imposter in your current role? The real imposters will answer “No!” and change nothing. The real leaders will think about it and determine the feelings are just feelings, and go about doing something about it.

What is the difference between Recruiting and Sourcing?

I get asked a lot about what’s really the difference between Recruiting and Sourcing? Or, where does Sourcing end and Recruiting begin? Or something similar to these questions.

The answer is it doesn’t matter.

The organization has a need for talent.

The organization has to find or grow talent.

You and others in the organization need to figure this out.

So, figure it out!

Everyone is going to design and process this differently. Some will have Sourcers take it all the way until the candidate is screened, then the Recruiter will come in and finish the process. Some will have the Sourcers just find the talent, then have the Recruiter work to contact, screen, etc.

It doesn’t matter how you design it if it works for your organization, and, this is key, it’s replicable no matter who you have in the role.

Stop. Think. Let that process for a second.

One of the biggest mistakes I see really good organizations make is they build and design processes around the talent they have right now. One piece of that talent changes and all of a sudden it no longer works.

“Well, Tim, did all the sourcing and just handed me great talent!” Great, Tim quit because he was doing most of the work and you took all the credit. How is that process working now?

Talent Acquisition is really hard when you have to make it up new each time you have an opening! Talent Acquisition becomes sustainable when you can plug in the skill sets you need and the machine keeps spitting out talent no matter who it is.

Is it Sourcing? Is it Recruiting? It doesn’t freaking matter. Make it work for your organization.

What I find with the most innovative TA shops on the planet is they didn’t look at what everyone else was doing. They looked at what their organization needed and they solved for that problem. Many times the solution was doing something no one else was doing.

The Past-Employee Walk of Shame!

I’ve lost jobs and I’ve called old employers to see if they would want to hire me back. I’ve usually gotten a response that sounded something like, “Oh, boy would we want you back but we just don’t have anything. Good Luck!”  Many of us in the talent game talk about our employee Alumni and how we should engage our Alumni but very few of us really take true advantage of leveraging this network.

I was reminded of this recently when a friend of mine took a new job. You know the deal, shorter drive, more money, growing company, and oh, boy, just where do I sign!? The fact was, it was all they said, shorter drive, more money and they were growing, but they forgot to tell him was our operations are broken beyond repair, you will work 7 days a week and probably 12-14 hours per day because of the mess we have, but keep your head up it’s the only way you won’t drown here!

So, now what does he do?

He already had the going away party, bar night out with the work friends with the promises to do lunches and not get disconnected, packed up, and unpack the office into the new office.  Let’s face it, big boy, you’re stuck! Not so fast. He did the single hardest thing an employee can do he called his old boss after 7 days and said one thing, “I made a mistake, can I come back?”

Luckily for him, his past boss was a forward-thinking leader and so this past Monday he did the 2nd hardest thing an employee can do he made the “Employee Walk of Shame”.

You can imagine the looks from people who didn’t know him well, “Hey, wait a minute, didn’t you leave?” Having to tell the same story over and over, feeling like he failed, like he wasn’t good enough to make it in the new position.

HR plays a huge part in this story because it was HR who can make this walk of shame a little less rough. Let’s face it, it is different. You just don’t leave and come back as nothing happened. Something did happen, there was a reason he left and that reason isn’t going away. A transition back needs to be put into place even though he was gone seven days.  It’s not about just plugging back in, it is about re-engaging again and finding out what we all can do better so it doesn’t happen again.

It’s also about making sure you let those employees who you truly want back, that they are welcome to come back (assuming you have the job) and not just saying that to everyone. There are employees who leave that you say a small prayer to G*d and you are thankful they left! There are others where you wish there was a prayer you could say so they wouldn’t leave.

Make it easy for your employees to do the Walk of Shame, it helps the organization, but realize they are hurting, they are embarrassed, but they are also grateful!

What if we hired employees like NFL teams draft players?

The NFL draft, kind of like college football recruiting, is still mostly a crap shoot. I mean, you kind of know what you’re getting, but you truly have no idea if that player is going to be a great success or a colossal failure! It’s all a game of statistical chance. Our hope is this player is more likely to be successful than this other player, but there are no guarantees.

Kind of sounds like Hiring, right!

Here’s kind of what we know about the NFL draft. There are usually a few transcendent talents in the first few picks, like picks one through five. For the most part, if you have one of these picks, you’re are highly likely to get a player who will be productive for an above average amount of time, and more likely they’ll be a superstar talent.

Once you get into the late first round through the seventh round, for the most part the talent is all very similar! This guy runs a 4.56 forty yard dash and this one runs a 4.58 forty yard dash, etc. The stats, the playing experience, the physical traits they have, are bunched very closely together.

There are a few coaches and teams that have kind of figured this out. They are known for “trading back” in the draft pretty consistently. Why draft one player in the first round at number 25, when you can trade back and get two picks of players at 30 and 52? Virtually all three players are basically the same, and if you want better odds at picking a good one, you should give yourself more picks! Hall of fame coach, Bill Belichick, and Baltimore’s GM, Ozzie Newsome, are known to do this frequently and have built very consistently good teams with this strategy.

More picks equals more chances for success!

So, why don’t we hire like this? Let’s say you have an opening for one engineer. You interview a bunch, they’re basically all very similar, and you have no way of really knowing which one will be a great hire for you. Why don’t you hire two or three!?

“Well, Tim, if you knew anything about anything, you would know we don’t have budget to hire two or three engineers! That’s expensive!”

So, if you hired one and they failed, what did that cost you? Also, if you hired two and one made it and one failed, are you better off, or worse off, from where you started? What if both became great hires? Would your company be better or worse?

Let’s say you were hiring a Sales professional. Now, if you hired one and they failed, you start over. If you hired two and one failed, at least you have one performing. Hire three and all of them do well, that is awesome! All three fail and you just quickened your false positive rate on sales hires!

We don’t “over” hire because we, falsely, believe we don’t make bad hires. Until every time we make a bad hire!

What some great NFL personnel have found is “over” drafting, getting more picks, actually gives you more opportunity to get some great talent. Again, this is not just about the number of picks or hires. It’s a combination of doing the right due diligence on talent, all of your selection science, and then getting more chances!

Very rarely, in extreme cases, I’ve seen organizations that could not over hire. But, 99.9% of the time, all organizations would be just fine by over hiring and giving themselves more chances of finding someone great for their organization. Yes, you have some short-term salary budget issues, but most find that is offset by actually being fully staffed with high performing people!

It will either cost you more upfront or more on the backside, one strategy is proactive and one is reactive. As a leader you must ask yourself which one are you more comfortable with?

Amazon Rebrands Performance Management! #HRFamous

Editor note (that’s me, Tim) – The Amazon stuff in this episode truly made me laugh out loud!

On episode 59 of The HR Famous Podcast, longtime HR leaders (and friends) Tim SackettKris Dunn, and Jessica Lee come together to discuss the fact that Amazon AWS has branded performance improvement plan programs called “FOCUS” and “PIVOT.” They alternate between being impressed, horrified, and entertained by this branding.

Listen (click this link if you don’t see the player) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!https://html5-player.libsyn.com/embed/episode/id/18851030/height/90/theme/custom/thumbnail/yes/direction/backward/render-playlist/no/custom-color/87A93A/

Show Highlights

3:30 – Gary V recently did a post about the impending doom of meetings in a hybrid world and KD wrote about it on the HR Capitalist. Tim doesn’t care if people want to be remote for the team meeting, but he’s going to be there in person.

6:15 – JLee thinks there will be some proximity bias in meetings to those who are actually there at the meeting.

7:00 – Congrats to the newest Girl Scout troop leader on the pod, Jessica Lee!

9:30 – KD thinks that teams will have to choose to do either all Zoom or all in-person (with people dialing in and being second -lass citizens), or the manager/facilitator of the meeting is going to have to be really, really good to manage it.

12:45 – Next topic: Amazon. KD wrote another post, this time about the Amazon union issues. KD brings up Jeff Bezos’ shareholder letter.

13:30 – Bezos has a mentality that every employee should start the job like it’s “Day 1”. Tim is a big fan of the mentality.

15:45 – JLee points out that Bezos says he needs to create a “better vision” for his employees.

18:30 – KD pulls out one more thing he likes from Bezos’ letter. The message is consistent with the “Day 1” mentality and talks to “not being typical.”

21:00 – Tim’s son’s friend works at Amazon in supply chain. This friend was led to believe when he was interviewing that he would be working at the Amazon plant in Detroit, but he found out after accepting the offer that the job was in Gary, Ind.

22:30 – A leaked Amazon AWS memo shows program details related to performance improvement plans. KD breaks down the branding programs, called “Focus” and “Pivot,” as reported in Business Insider.

26:40 – JLee says that getting rid of 6% of employees is nothing and people are a little sensitive about 6%.

29:00 – The crew can’t stop making jokes about the different career-help programs at Amazon.

New Leaders Start with Two Things!

Are you a new leader, or do you know someone who is about to get into a new leadership position? This post is for them!

Every time a new leader starts in a position, they only bring two things with them:

  1. Your resume.
  2. A speech.

Your resume is easy. It’s all the crap you did in your career to this point. You’ll be judged on that resume by your new team. It can go several ways, but usually, if you got hired, you have the resume to back it up.

There’s nothing you can do about your resume when you start a new position. You are who you are, regardless of how you got to this point in a new leadership role. It’s too easy for people to check up on you, so lying isn’t an honest answer, especially when starting a new job.

The speech, on the other hand, is completely up to you!

Every new leader must come into the new role with ‘the speech.’ Your speech. What does your speech need to have in it? Well, that really depends on what kind of leader you are, but here are some basic components:

1. Why you? Why are you the one to lead us? What is your personal vision in life?

2. What were you hired to do?

3. What about us? How do ‘we,’ your team, fit into this?

4. How will we know if we succeed or not?

5. What are some things we should know about your style?

This is your Day 1 speech. I know you want to wait a while. Get to know your new team. Get to know the ‘real’ problems. Get your feet on the ground. But you can’t. You don’t have that time.

You have to come in and be ready to deliver your speech. This one speech will most likely dictate your success as much as your resume. You will either kick off this new leadership position with the right momentum, or you’ll just be another schmuck to take over and do what every other person before you did, fail.

Does it feel like I’m putting too much weight on this one thing?

I’m not. I’m actually trying not to scare you because most people don’t give great speeches when they’re terrified they’ll fail. But don’t kid yourself. This Day 1 leadership speech is critical to your success.

You are now the leader. Everyone is looking at you for the answers. You might not have any of them yet, but you better make it sound like you have them or you’re about to discover them!

You only bring two things with you into this new position. You only control one of them at this point. Don’t miss it.

Do these pants make me look fat?

I’ve got a bit of a problem.

I love buying new clothes, jackets, and shoes. You see, I’m kind of built like a fire hydrant. Picture a fire hydrant in your mind right now. Not very sexy is it!

So, I compensate, not by eating a great diet and working out constantly! Hell, no! That’s really hard work. I compensate by buying more clothes that I think will make me look skinnier than I really am!

Do you do this?

We do this in HR and Talent Acquisition all the time!

Just replace ‘clothes’ with ‘technology’. Yeah, we suck at HR, so instead of going out and fixing our foundational issues, let’s go buy a new pretty technology to cover up all of this fat, err incompetence!

Yeah, baby, with this new shiny technology no one will ever suspect we really suck as bad as we do!

The new stuff we buy screws with our heads. Every new shirt and sports coat I buy, I look at myself, and go “oh yeah! you’re going to look so awesome when you wear this!” Then I get on stage and someone tags me in a picture and I want to starve myself for a year!

Buying new stuff to make us look better than we are is the biggest lie we tell ourselves, ever.

So, before you go buy that new technology to fix all of your problems of why you suck at HR or TA, you have to know one truth. That truth is technology doesn’t fix why you suck. If you suck, great technology will make you suck faster. Bad technology will still make you suck, you just won’t be as fast as sucking!

Just like clothes won’t make me skinnier, new technology won’t make your function perform better.


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Your Future Office has 40% Fewer Seats!

Jamie Dimon, chief executive of JPMorgan Chase, the largest private-sector employer in New York City, wrote in a letter to shareholders this week that remote work would “significantly reduce our need for real estate.” For every 100 employees, he said, his bank “may need seats for only 60 on average.”
New York Times

Feels about right. In my opinion, some sort of hybrid work model for office workers is going to win out. 2/3, 3/2, etc. You work from home (or wherever) some days, in the office some days. The additional flexibility people received during the pandemic is a very hard thing to take away at this point.

The “on average” phrase becomes the issue!

On average, Tim, we only need about six places for people to get there done. Okay, but on Monday’s you’ve asked everyone to come into the office for meetings and such, and told everyone they don’t have to come in on Fridays! Maybe we can find an office building that will let us just rent 4 days a week!

What this really means, is once again, the Office Furniture Industry wins! Did anyone check into see if Steelcase or Herman Miller maybe released Covid onto the world!?! The more time I spend in HR, the more I’m convinced that the office furniture industry really runs the world. About every decade or so, we (HR) is tasked with reinventing work and that means new work spaces.

Yeah, but if we are WFH Tim then you don’t have to worry about it! Yes I do! I now have to worry about employees working at home at their kitchen table hunched over in some chair not designed to work in all day, and I have the worker’s compensation claim. So, it is just a matter of time until I’m shipping new office “home” furniture to my employees to make sure they are taken care of and still have the cool hip culture we want with $1000 work at home chairs that are functional yet still look great in their 1970’s retro family room they’ve been piecing together off Ebay.

You know a great team building activity would be to have us send office furniture to everyone’s house and then we all get on a Zoom call and build it together! Hey, Ikea, get on this!

Hey, Billy, sorry, you got in at 8:30 am, you’ll have to share a desk with Mary until a spot frees up, here’s a folding chair.

This is why we’ll all be building “shared” spaces in our workplaces. Because you know what’s super effective and efficient when you’re trying to get that project done? Listening to some idiot drone on about some Netflix real-life crime drama series they are watching, and you don’t even like real-life-crime-drama, or Todd who is telling you all about it, but you’re stuck “In the Park” the cool nickname HR gave your social share space where work nomads without desks come to get stuff done, but not really done because no one can’t get anything done at the “Park”.

WFH, Hybrid, In-Office.

Everyone needs a seat, but just not all the time.

Welcome to show!

Talking Talent Acquisition Tech w/ Madeline Laurano (@madtarquin)

Madeline and I are back with our second “Vlog” as the kids like to say! We are Vloggers! Which is like one step below “Influencers” but you get to keep your dignity!

In this episode of Vlogging with Talent Nerds (not the real name, we aren’t naming it) Madeline and I talk Recruiting CRM technology. It’s part of the recruiting landscape that keeps morphing into other areas of the stack, and honestly, we find it pretty complex for the average TA leader.

Madeline Laurano and Tim Sackett – Vlogging TA Nerds!

Question: Do you use a Recruiting CRM? If so, about what percentage do you feel you and your team actually use?

Hit me with your answer in the comments!

America’s Greatest Threat? Lack of Hourly Workers!

Businesses big and small are desperate currently for workers. Low-skill, semi-skilled, people who have no skill but are willing to be trained. The hourly rate is anywhere between $12-22/hr. I’ve spoken to companies in every market and industry, many of whom will tell me they’ll hire as many people as they can find, they just can’t find anyone!

Now, I don’t want to get into all the reasons of why organizations are struggling to find hourly workers. There are many, and it’s a complex situation that isn’t going away anytime soon. I want to focus on how not having enough hourly workers puts America at a competitive disadvantage in the world.

What Happens When America Can’t Hire Enough Workers?

First, organizations will do what it takes to actually hire talent. They increase wages and benefits, which initially seems like a big win for workers. Businesses will also raise prices, to pay for those additional expenses. Say, hello to inflation. The supply and demand dynamics of labor all happen fairly quickly.

Organizations will look to become more efficient and add technology that in the long term can be a better value than workers. Let’s be honest, this has been happening since the beginning of time, but in times of true pain in hiring, all this speeds up and happens faster than normal. Say hello to the robots!

Companies will offshore, more than they already do to countries with an abundance of hourly workers. China, Mexico, India, various countries in Africa if they can get politically stable, will gain millions of jobs from organizations looking to sell their products in America. Say hello to more jobs leaving our shores. Also, as we’ve seen with the Pandemic, this will cause he further issues with our supply chain in critical times.

What Should We Be Doing In America To Ensure We Have The Hourly Talent We Need?

Okay – I’ve got some ideas. Some you’ll agree with, some you’ll hate, but something has to change. American demographics are not changing. Our labor force is shrinking and we are getting older as a country. We have a crisis staring us in the face, and we are too divided to even see what’s really happening!

  1. Major investment into trades and apprenticeship programs at the high school and post-high school level. Free College? Screw that, rich folks can pay for college. Let’s have Free Trades and Apprenticeship programs. Let’s start these in Junior High and High Schools and continue them post-high school. Let’s have 22-year-old kids making $40-60K a year in skilled occupations.
  2. Blow up public education as we know it. It’s broken, can we all admit to this. About 70% of kids are not college kids, but we force them down the path of college. Let’s have public education that promotes our best and brightest, but also promotes kids who want to work with their hands, who want to work in the arts, etc. If we are the most powerful country on earth, why can’t we have multiple avenues for our kids, whether they are rich or poor?
  3. Encourage our children to once again be firefighters, police officers, home builders, big truck operators, cooks, delivery drivers, etc. Both boys and girls. I was struck when I was in Australia how many construction workers and road workers were female. You rarely see that in America. Our children should feel proud to have an occupation that is helping their community and others, but instead we, as parents, talk down these occupations. Our children are listening, constantly.
  4. Open the Mexican border. Uh oh, he didn’t just say that!? Yeah, you know who has millions of people who want the jobs that Americans don’t want? Mexico. If you don’t want to work that $15/hr job, step aside, there are people that do want those jobs. Plus, actually having a great labor force strengthens America! Would you rather have Mexican citizens come to America and make American products, or have American companies go to China and have the communist government of China make the products sent back to America and much of the profit goes to China or India, or somewhere else outside of America?
  5. Pay Equity laws limiting the spread of pay between the highest-paid executive and the lowest-paid employee. I’m not saying that entrepreneurs and executives don’t deserve great salaries for their efforts and their risks. They do. But should a CEO of a company make a $100M a year and the workers make $17/hr? That just seems a little bit out of line, right? Should a college football coach make $5M a year? It’s a stupid game. A game I love to watch, but come on! We’ve got a bit out of line with the haves and the have-nots.
  6. National Occupation Corp. What if every single American child upon graduating high school, put in one year of service into a select list of hourly occupations? Road workers, infrastructure projects, building affordable housing in their community, building parks, etc. Mormon kids do a two-year missionary to spread their word, and it doesn’t seem to harm them one bit, in fact, most would argue it actually helps them become better adults. Doing a national occupation corp would show some kids they actually love this type of work.
  7. End programs that encourage workers to not work. I’m hearing politicians talk about a 4th Stimulus! Are you kidding me! We don’t need more stimulus! We need people collecting unemployment and stimulus to prove they can’t find a job. They can’t get work. Because for the most part, it’s a lie! There is work everywhere! Our Unemployment Insurance system is broken and needs an overhaul.

How do you like those ideas!? A little GOP, a little Dem, a little socialism! If you’re a regular reader of the blog some of those ideas, coming from me, probably surprise you. This is how desperate I think this situation is! We are facing an economic meltdown in the future if we don’t fix this issue, that will make the great recession look like child’s play. America can not be without a great labor force, and right now, we are quickly trailing the rest of the world in the one thing we always hung our hard hat on.