Category Archives: Career Advice

The Most Powerful Employee Motivator of All

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I was once fired from a job.  I won’t go into the story because we all have a story and we all frame it to sound like a victim. In hindsight, many years removed, I would have fired me to!

After being fired I could only think about one thing. It consumed me. I wanted to show whomever I went to work for how great I really was.  I didn’t want the ‘fired’ label to follow me, even for a minute.  I wasn’t ‘that’ person. I was better. I wanted…

Redemption!

Redemption is the most powerful employee motivator of all time. None others are even close.

It’s why always laugh when a hiring manager tells me they will never hire someone who has been fired from a job. Really!?  I actually only want people who have been fired from jobs! I want people who have failed, and have a giant chip on their shoulder to show the world they are better than that.

I don’t want to hire crappy people who were fired because they actually have no skill and no personality.  That’s the problem, right? We believe everyone who has been fired to be crappy. “Well, Tim, people don’t get fired if they’re good!” Really? You believe that?

Good people get fired every day. They get fired for making bad decisions. They get fired for pissing off the wrong person. They get fired because they didn’t fit your culture. They get fired because of bad job fit. Good people get fired, maybe as much as bad people get fired. Unfortunately, we lump all of them into the same pool.

Redemption sets the good fires apart from the bad fires.

You can hear redemption speak when interviewing a good fire.  Bad fires don’t speak of redemption, they speak of justification.  Good fires want a second chance to show the world they are right. Bad fires want a second chance to show the world they were wronged. Those are two very different things!

I like redemption motivation.  It sticks around for a long while. Those scars don’t go away easily.

The Undercover Job Start

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I’ve had quite a few friends start new positions in this past year.  It’s exciting to see so many people get great opportunities after living through the recession!

One common thing happens to all of these folks. It goes something like this:

1.  Social announcement that they got a new position!  Yay! Congrats! When do you start?! We all know the drill.

2. Actual announcement on the first day they start the job.  This happens in a number of forms, social, press release, etc. This is Day 1 on the job, they don’t even know which bathroom they should be using based on their position, and Bam!, you’ve been announced to the world you’re open for business in your new role.

3. Everyone in the world is contacting you on your first day for a variety of reasons. Some will want to just congratulate you. Some will want to pimp your for business. Some will want dirt on why you left the last place. All will want time you don’t have because YOU JUST STARTED A NEW JOB AND YOU DON’T EVEN KNOW WHERE THE BATHROOM IS!!!

4. You spend the first week trying to find the bathroom.

5. By week #2, you found the bathroom, your email works on your smartphone, and your new company is already beginning to discount your ideas and opinions. Welcome to the show kid, it moves pretty fast!

That’s why I think you should do away with the current job announcement practices, and do something else.  Here’s my new Sackett Job Announcement Plan for Success (like a Trump policy, but it works):

1. Day 1, will now be called Day A.

2. Day A – E, will be your first days of employment, but no one will actually be told that you started.

3. Day 1 (which is really day 6) will happen on the first day of week #2.  Now, you’re actually ready to announce your new position, and take on the coming storm of emails, phone calls, tweets, etc.

Better, right?

We can call it the Undercover Job Start.  You’ve started, but let’s keep it on the down-low until I find the bathroom and stuff.  It’s like the same job start, but without all the stress.

They do this in the restaurant industry when they open a new restaurant. They ‘soft’ open a week before the actual Grand Opening.  People trickle in. It gives the staff a chance to work out the kinks and fix stuff without having a full restaurant to deal with.  That’s how you want to start your job!

How to Gently Crush Your Employee’s Dreams!

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I get the feeling that many of your employees feel that HR Pros are Dream Crushers!  It’s the main reason almost everyone hates HR, right?

I don’t actually buy into this theory, but there are some valid things we do in HR that don’t help our reputation.  Here’s how we crush dreams on a daily basis:

  1. We don’t allow our employees to develop.  Let’s first start with the concept of development vs. training.  You giving job training is not development. While it might help the employee get better at the job they have, it’s not exactly personal or professional development. Development is very individualized.
  2. We don’t listen or act on your employees ideas.  I get to go in and work with companies a lot and almost always the employees already know what needs to be done, but leadership isn’t listening to them.  So, I’m not really brought in to tell them something they don’t know, I’m brought in to them their employees are smart and you should start listening to them!
  3. We don’t allow our employees to dream about the future. This is really difficult for most organizations.  We won’t promise an employee where they’ll be in 1 or 2 or 3 years, because we believe if we can’t deliver it, it worse than not giving them anything to begin with.  Actually, that’s a false premise.  Allowing your employees to dream about the future and giving them something to shoot for, will give them hope. Hopeful employees stay around and work hard.
  4. We micromanage the work, not the result.  I don’t care how you get there, just get me there.  We have been taught for way too long to ‘manage’ people. This means we tell them how to do the job exactly, instead of letting do the job in a way that works best for them, and holding them accountable to the result, not the path. This not only crushes your employees dreams, it crushes their soul.

I think it would be funny to see someone has that as a title in HR: Dream Crusher, VP of Crushing Dreams, Chief Dream Crusher!  Sad, but funny.

What are you doing with your employees today?

Sometimes a Job Isn’t Worth It

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Linds Redding, a New Zealand-based art director who worked at BBDO and Saatchi & Saatchi, died last month at 52 from an inoperable esophageal cancer. Turns out Linds didn’t really like his old job and mad hours he spent creating a successful career. Here is what Linds wrote before he died:

“I think you’re all f—— mad. Deranged. So disengaged from reality it’s not even funny. It’s a f—— TV commercial. Nobody gives a s—.

This has come as quite a shock I can tell you. I think, I’ve come to the conclusion that the whole thing was a bit of a con. A scam. An elaborate hoax.

Countless late nights and weekends, holidays, birthdays, school recitals and anniversary dinners were willingly sacrificed at the altar of some intangible but infinitely worthy higher cause. It would all be worth it in the long run…

This was the con. Convincing myself that there was nowhere I’d rather be was just a coping mechanism. I can see that now. It wasn’t really important. Or of any consequence at all really. How could it be. We were just shifting product. Our product, and the clients. Just meeting the quota. Feeding the beast as I called it on my more cynical days.

So was it worth it?

Well of course not. It turns out it was just advertising. There was no higher calling.”

When faced with death, I wonder how many of us will look back on all the time and effort we put into our career and will feel the same?

That all being said, sometimes I think a job might be worth it as well.  Here’s the other side of the coin.  I frequently see articles and blog posts, recently, written by people who have given up their careers to travel the world.  It  all seems so glamorous and adventurous. Until you realize you had a career and job to pay for all those glamorous adventures! From Adweek, “The Couple Who Quit Their Ad Jobs to Travel the World Ended Up Poor and Scrubbing Toilets The uglier side of a year-long creative journey”:

 “You remember Chanel Cartell and Stevo Dirnberger, the South African couple who quit their agency jobs this year to travel the world and document the experience. It sounded like a dream, and the lovely Instagram photos have made it look like one.

But halfway through their year-long odyssey (they’re currently in Athens, having traveled 25,000 kilometers so far), they’ve posted a reality check on their blog—a post titled “Why We Quit Our Jobs In Advertising To Scrub Toilets”—in which they share “the uglier side of our trip.” It turns out that following one’s dream—while working odd jobs in exchange for room and board—involves a lot of dirty work, and more than a few tears.

“The budget is really tight, and we are definitely forced to use creativity (and small pep talks) to solve most of our problems (and the mild crying fits),” Cartell writes. “Don’t let the bank of gorgeous photography fool you. Nuh uh. So far, I think we’ve tallied 135 toilets scrubbed, 250 kilos of cow dung spread, 2 tons of rocks shoveled, 60 meters of pathway laid, 57 beds made, and I cannot even remember how many wine glasses we’ve polished.

“You see, to come from the luxuries we left behind in Johannesburg … we are now on the opposite end of the scale. We’re toilet cleaners, dog poop scoopers, grocery store merchandisers and rock shovelers.”

We work for a reason. Your reasons might be vastly different than my reasons, but we all have reasons. I hope if I look death in the face I won’t regret my choices to work and create a successful career. I’ve missed my fair share of school events and sporting events that my kids have participated in. I’ve missed many of their most joyful and sad moments. Those I already regret. What I won’t regret is that I work to allow my family to have so many of these moments.

I lived poor.  I lived with a single mother who wasn’t quite sure how she was going to pay for dinner that night. I work because I never wanted my family to feel this anxiety.  Sometimes a job is worth it, sometimes it isn’t.  It’s all up to you to decide, though.

Today, Go Fill Someone’s Bucket!

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A few years ago my son got to lead a small part of an assembly at his school.  He was really excited about his part, he got to get up in front of everyone at the end and kind of lead a cheer — you know kids love being loud at school!

I asked him what the assembly was about, and he said, “fillin’ buckets”.  “What?”, was my reply.  He said, “you know, you can say some things that will fill someone’s bucket, or you can say some things that will empty their bucket.”  My reply, “Oh, you mean like making deposits into someone’s emotional bank account.” His reply back,  “No, filling buckets, it has nothing to do with banks.”

Fillin’ Buckets. Simple, yet hard.

Today, I want to make it easy for you to do two things: 1. Fill your own bucket; 2. Fill some buckets.

Here’s a list of things that will help:

1. Surround yourself with positive people. Even if it’s only one person.  Even if it’s only yourself.

2. Connect at a deeper level.  Anyone can talk about the weather or what TV show they watched last night.  Strive to go deeper.

3. Hug someone who doesn’t expect it.

4. Spend a little money on someone else.

5. Take 5 minutes to appreciate all that you have.

6. Eat lunch or dinner outside.

7. Tell one person, you don’t normally talk to, one positive, genuine thing about why you like what they do.

8. Unplug and listen.

One last tip.  Leaders, as many of you are that read this, tend to be bucket fillers, because it’s part of the ‘job’.  Great leaders are genuine in this, but it’s harder than it looks, because many times our employees feel like we might just be doing this because it’s part of our role.  Catch 22.  How do you combat this?  Fill the buckets of those above you.  Leaders rarely get their buckets filled.

Try it, you’ll be amazed at how it makes you feel.  There’s something remarkable that happens when you start filling buckets, you realize it doesn’t matter who it is that you’re filling, it feels good!

What am I doing today?  I’m fillin’ buckets!

 

How You Should Communicate with Your Younger Boss

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This isn’t necessarily a unique phenomenon in our society, but as the Baby Boomers continue to age and many taking on non-leader roles within our organizations, these older employees are now finding themselves reporting to bosses much younger than themselves.  Many times these younger bosses have a lot less experience doing the job, make common new leader mistakes and flat out don’t know how to communicate with subordinates that are as old as their parents and/or grandparents!

So, what can an older employee do to help out this situation?

There was a great example of this recently with the payment startup company Clinkle who was founded by 22 year old Lucas Dulpan.  Dulpan needed an experienced COO and found it in former Netflix CFO and much older, Barry McCarty.  The fact of the matter is, Barry has much more knowledge and experience running this type of company than Lucas.  So, how do you deal with is obvious situation? From Jason Del Ray at Business Insider, here’s how McCarty describes it:

Jason Del Rey: What does your role entail?

Barry McCarthy: Well, Lucas is the CEO. I work for him. I want to be unambiguously clear about that. He’ll continue to focus on product and engineering. My primary focus will be everything else.

Jason Del Rey: Do you believe Lucas can be the long-term CEO of a giant payments company?

Barry McCarthy: Absolutely. And if he’s not, then I will feel like I have not served him as well as I could have.

BAM! That my friends is called Servant Leadership.  You support the leader, in this case Lucas, by serving that person with all the positive intent and direction that you can humanly provide.  What McCarty understands, because of his vast experience, is that it’s not about him getting noticed. Those who know the industry will know that he did his job exceptionally, and that is what really matters.

What to know how to best get along with your younger boss?  Stop trying to do their job, and start helping them do their job.  Lift them up, make them the star and everyone will see what you did to make that happen.  You win. Your boss wins.  The organization wins.  Isn’t that really the goal?

What if a drug could save your career? Would you take it?

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It seems like daily we are bombarded by stories coming out in the media of professional athletes who are caught taking performance enhancing drugs.  They risk their entire career by taking these drugs and getting caught. This week and next NFL teams will cut down their rosters, and many players will lose the one job they’ve worked their entire life for.

I’ve often wondered if I was in that position, being a professional athlete making millions, would I take PEDs to sustain or grow my career?  I can’t initially say I wouldn’t.  I’m always thankful for not having been put in that situation. I’m extremely competitive; I’m not sure I would have the will power not to take PEDs if I thought I was failing.

Slate had a great piece a while back about a former professional football player, Nate Jackson of the Denver Broncos.  Nate was a tight end and was cut from the roster after 6 years and turned to PEDs to get back:

“I sit down in my locker for the last time. It was always a bit out of sorts, full of clothes and shoes and tape and gloves, notebooks and letters and gifts. Do I even want these cleats? These gloves? These memories? Yes. I fill up my box. Six years as a Denver Bronco. Six more than most people can say. Still feels like a failure, though. So this is how the end feels? Standing in an empty locker room with a box in my hand? Yep. Now leave.”

That’s it, right?  It’s the fear of losing all that you have.  It doesn’t matter if you’re rich or poor, fear of losing what you have is a powerful adversary.

I’ve seen a grown man, with a wife and children, and a strong member of his church, sit in down in front of me and lie to my face, because of this fear.  You don’t have to be a professional athlete.

I completely understand this fear, and why athletes do PEDs.  So, I’ll ask you the question, if tomorrow you had a choice, lose your job or take a drug that will save your job, would you do it?

Hit me in the comments.  I have a feeling many people will say they wouldn’t.  I’ll let you know right now, based on my experiences, I’ll be skeptical.

Saying you wouldn’t tells me potentially two things about you:

  1. You don’t have fear of losing your job because you have another source income (I run into a lot of women who ‘become’ consultants and talk about how you have to ‘do what you love’, all the while having a husband who is paying the bills);
  2. You lack self-insight and/or haven’t ever experienced this fear of loss.

I guess, in a round about way, I answered my own question about what I might do facing the end.  Fear sucks – remember that HR Pros.

The Top 10 Words You Should Never Use in Your LinkedIn Profile

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I love Fast Company magazine from about five years ago.  Their writers pushed the envelope and challenged me in almost every article to rethink business and leadership. I couldn’t wait for the next copy to come out.

Recently, they’ve fallen off a ton on the quality side.  I blame their need to deliver daily content versus month content. When you have thirty days to put out limited content, you can make it really good. When you do daily content, some will be good, some will be complete crap.

Case in point, Fast Company recently posted an article titled “The 10 Words You Should Never Use In Your LinkedIn Profile” written by Stephanie Vozza.  It’s not really Fast Companies best work. It’s boring. It’s vanilla. They could have done so much better with this!

Here are the ten words Fast Company says you shouldn’t use on your LinkedIn profile:

LinkedIn Top Ten Global Buzzwords for 2014

  1. Motivated
  2. Passionate
  3. Creative
  4. Driven
  5. Extensive experience
  6. Responsible
  7. Strategic
  8. Track record
  9. Organizational
  10. Expert

These are all based on Vozza’s assumption that you shouldn’t use the same words as everyone else if you want your profile to standout. Not bad advice, but it’s not classic Fast Company advice.  It’s not edgy, or snarky, or fun.  It didn’t challenge me to think differently!

The “real” list of 10 Words You Should Never Use in Your LinkedIn Profile:

  1. Parole
  2. Moist
  3. Gingivitis
  4. Erection
  5. Maverick
  6. Disgruntled
  7. Horney
  8. Manscaping
  9. Purge
  10. Juicy

Honorable Mentions:  Any gross medical type terms – pus, mucous, ooze, cyst.  Ginormous. Retarded.  Nugget.

See!  My list is much better!  That is the list that Fast Company would have put out five years ago!

If you use Fast Company’s list, sure no one will notice your profile, but you can still get a job, and people will want to connect with you.  If you use words on my list, there’s not a chance you’ll get a job or connections.  Well, you might get connections, but probably not the ones you really want!

So, how do you make your LinkedIn profile stand out?

  • Have a pretty/handsome picture of yourself.
  • Don’t write your profile like you’re a used car salesman.
  • Tell people about yourself in real terms.
  • Let your personality come through, but make it the best side of your personality.

Here’s the deal. There is no secret sauce in building your profile because LinkedIn has become so diverse in its user base.  You need to write your profile for the type of person and company you want to connect with.  If you want to work for a big traditional, conservative company, you might want to tone down the profile to fit.  If you want to work for some cool, hip, new startup, you better not sound like your want to work for IBM.

Organizations tend to hire what they see in the mirror.  You need to look like they look. Not physically, but in your words and actions.

It’s Okay to Just do HR

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If you’re highly active in HR and Talent Acquisition in the social space (read: blogs, sites, pod/video casts, webinars, conferences, Facebook, Twitter, etc.), you might be caught up in this mindset that what you’re doing is not what you should be doing.

You’re being told what you should be focusing on by idiots like me, and thousands of others, most of whom don’t even work in HR or Talent Acquisition at this moment.  That’s not a bad thing, some are brilliant and took their brilliance to the consulting/analyst/vendor side of the fence because the money was better, or the balance was better, or both.  This isn’t a consultant vs. practitioner post.

This is a post to remind you that it’s alright if you just put your head down and do actual HR and Recruiting work for a while.

That it’s okay not to be instituting the next best practice or innovation.

That it’s okay not to be focusing on recreating HR and Talent Acquisition in your organization.

Sometimes we just need to keep the train running down the tracks.  Allow ourselves to catch out breath. Get and build a strong team around us, and get ready for big things in the future.  In the mean time, we just do what we do.

We make sure our employees are doing alright.  Is there anything we can do to help them be better?

We make sure our employees get paid correctly and benefit card works when they show up at the doctor.

We make sure to kick managers in the shin, under the table, when they’re being idiots to their teams.

We make sure new employees have the tools they need when the show up on their first day, and they feel welcomed.

We give bad employees the gift of finding a job they will truly love, by letting them find that job on their own time.

Sometimes when I’m writing I forget what it’s like to have a million priorities in your day, and knowing you won’t get to half of them.  That’s the daily grind in HR and Talent Acquisition.  So, I write about how you should do this or do that, how you should be all innovative and shit, but I get that many days (sometimes weeks and months!) you just need to do the basics.

I’ve been there.  I struggled to just do the basics many days.  When thinking of being the best and innovating seemed so far away from reality that you felt like giving up.

That’s when I would tell myself, “Today, I’m just going to do HR”.  Focus on what I’m good at. Focus on what I can control.  Make it to the next day, where just maybe, that day would allow me to get better.

It’s okay for you to just do HR today!

 

What Happen When Everyone Thinks They’re An Outlier?

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My friend, Laurie Ruettimann, made a comment to me the other day, in regards to HR and Talent Blogging to the affect of, “everyone thinks they’re an outlier, Tim.”

She’s right.

It’s partly that people who blog, like me, are fairly high the narcissism scale.  We tend to believe that what we say and how we say are different than what others say and how they would say it.  It’s not, but that’s how we think.  Hold up.  Let me stop using “we”, because I’m quite certain this nice little HR and Talent blogging community hasn’t chosen me to speak!

I tend to believe anyone could say what I say if they decided they wanted to.  They just decide they would rather read my opinion, than go out, half-crazed and share their opinion on everything in the industry.

She is also very wrong.

There are very few Outliers in the HR and Talent blogging community. So, this point is mostly irrelevant. Just because someone thinks they’re the Pope doesn’t make them the Pope. It makes them crazy.

Outliers in blogging aren’t just people saying things first, or differently.  They are people who are saying things of interest.  They are helping to change the way the profession works.

I take a look at the work of Glen Cathey does and say, holy shit, I need to get better! He’s an Outlier.  I take a look at how Kris Dunn explains performance management in a real context to real HR pros, that I can grasp, that I can take back to my hiring managers and make real change without having a PhD. He’s an Outlier. I take a look at how Laurie challenges how I deeply think about a subject, and sways my opinion to be more open about how others think. She’s an Outlier.

The concept is when everyone believes they’re an outlier, no one is an outlier.  I don’t buy that, because I know the truth above. There are true Outliers.  There are a few brilliant people who shape opinion and slowing get an industry to move in other directions.

So, guess what?  You’re not an Outlier.  You think you are, but you’re not.  Sorry. Buy a helmet, life sucks sometimes.