Could Employee Data Portability be the Future of Employment?

Do you remember when cell phones first came out? If you were with Verizon and you wanted to switch to Sprint, you actually had to change phone numbers! Think about how that would impact your world today. We switch from company to company, go-between social apps all day long, never worrying that our “profile” our data, won’t follow us.

In the mid-2000s the FCC finally made the determination that we should be able to move our phone number from one carrier to the next. Our phone number was part of our personal data. It’s how people recognized us.

Now, think about how our jobs are similar to our phone number, in terms of data.

You go and work at company A. You do a great job. You want to use that great work to get a new job at company B, but company A is restricted from telling company B anything about you, besides maybe some dates of employment.

What if we had a full digital file of everything we did at company A. Our performance records. Our training and development records. Maybe even records of peer reviews, etc. Exactly which jobs you held and what you did.

Do you think that would help you get that next job?

For most, it would help a bunch. If you sucked it might hurt your chances, but hey, you sucked, get better at your current job and turn it around!

Workday has been working on making employee data portable between Workday customers. That is close, and it’s definitely a step in the right direction, but so far you can’t take your Workday record and take it to a competitor HCM solution like Oracle or SAP. But, if you worked at three Workday HCM shops in a row, theoretically they are putting into place the ability for you to make your employment data portable.

That’s really cool! Because one of the biggest issues we face as candidates and as employers is truly knowing what someone has done previously, and letting a potential future employee know what we have actually done. Unfortunately, way too many people flat out lie on their resume/application/LinkedIn profile, that it’s hard to take any of those things as concrete proof of work.

I actually really like the idea of employee data portability. We allow employees to have a copy of their employee file, but so often, there isn’t really any substance in those files to help an employee get their next job. I also, get that if you had a negative job experience, you might not want that, but let’s face it, most people have some negative job experiences along the way, and I think all of that would come out in the wash.

We are the collective of our experiences, not just our most recent experience. As a hiring manager, I’m looking for trends and growth, understanding an individual might have made a bad job choice that didn’t fit well, and that might pop out. But, I also like the fact that if someone is truly a bad apple, that will also pop out.

We are all quickly becoming portable data sets. Facebook, Instagram, Snap, TikTok, Twitter, etc. already know this. Most consumer marketing pros already know this. Employer technology tends to lag behind, but I think we are all headed down a path where one day getting hired will be less about your resume or profile, and more about your complete data set you can show an employer with a simple click.

What Is Your 3 Minute Interview Monologue? This is mine!

Right now, with high unemployment and seemingly endless competition for jobs, nailing your interview is critical! Almost every failed interview can be traced back to the first three minutes. Experts will tell you the first ten seconds, but these are the same experts who have never interviewed or haven’t interviewed in the past twenty years. The reality is a little longer, but not much.

An interview doesn’t really start until you’re asked to open your mouth. And, not the small talk crap that you do while people get settled and wait for Jenny to get her coffee and find your resume.

When you get asked that first question, “So, tell us a little about yourself.” Bam! It’s on. Start the clock, you have 180 seconds to show them why they should hire you.

Here’s what I would say:

“I was raised by 6 women. My grandmother is the matriarch of our family. I was raised by a single mom, who had four sisters, my aunts, and my sister was the first grandchild born into the family. As you can imagine, I was dressed-up a lot! The women in my life love to laugh and I have always had a stage with them to make this happen. 

The other thing it taught me was to cook, sew, and iron. All of which I do to this day. My wife is a baker, but I’m the cook. Mending and ironing fall in my chore bucket around the house.

The real thing it taught me was the value of women in the world. I did my master’s thesis on women and leadership. My mother started her own company in 1979 when no women started companies. Not only that, but she also started a company in a male-dominated technical field.  I was nine years old, and she would pay me ten cents to stuff envelopes for her. We would sit on her bed and she made calls to candidates, and I would stuff envelopes with the volume off on the TV.

Living with a single mom, who started a business during a recession was a challenge. I learned the value of work and started my first real job the day I turned sixteen. I paid my own way through college, my parents who could afford to help, but believed I would get more out of college if I found a way to pay for it on my own. I did. In hindsight, I’m glad they taught me this lesson. It was hard but worth it.

All of these experiences have helped shape my leadership style. I set high expectations but work hard to ensure people have the right tools and knowledge to be successful. I hold people accountable for what we agree are our goals. I believe hard work leads to success, and in business when you are successful you have way more fun! 

What else would you like to know about me?”

That’s it. I shut up and wait for a response.

What did I tell them in my three minutes?

I told them my story.  People don’t hire your resume, they hire your story.

If you want to get hired, you need to craft your story. A real story. A story people want to listen to. A story people will remember when it comes time to decide whom to hire.

Once you craft that story, sit down with as many people as possible, and tell them that story. You need to perfect it. You need to be able to “perform” that story in the interview so that it’s 100% natural. Pro tip: try and get people that don’t like you very much to listen to your story and give you feedback. They’ll still be nice, but you’ll get more honest feedback from them, then your fans.

You have 3 minutes! How are you going to use that time?

What can we really hope for out of a work experience?

I heard this quote recently, it was used by an old football coach to his players:

“It’s hard, but it’s fair.”

He wasn’t the first to use this and probably won’t be the last – but the line stuck with me because of how I don’t think many people in today’s age really think this way.  Many want to talk about what’s fair, few want to discuss the ‘hard’ part.  The football coach’s son described the meaning of what he feels the phrase means:

“It’s about sacrifice,” Toler Jr. said of the quote. “It means that if you work hard that when it’s all said and done at the end of the day, it will be fair based on your body of work. It’s about putting in the time, making sure that you’re ready for the opportunity.”

I think we all think our parents are hard on us growing up.  I recall stories I tell to my own sons of my Dad waking me up on a Saturday morning at 7 am, after I was out too late the night before, and ‘making’ me help him with something, like chopping wood or cleaning the garage out.  He didn’t really need my help, he was trying to teach me a lesson about choices.  If I chose to stay out late at night, it was going to suck getting up early to go to school.

He shared with me stories of his father doing the same thing, one night my Dad had gotten home late, so late, he didn’t even go to bed, just started a pot of coffee and waited for my grandfather to get up, figuring that was easier than getting a couple of hours of sleep and then hearing it from my grandfather the rest of the day.

As an HR Pro, we see this every day in our workforce.  There are some who work their tails off, not outwardly expecting anything additional, they’re just hard workers.  Others will put in the minimum, then expect a cookie. It’s a tough life lesson for those folks.  Most usually end up leaving your organization, believing they were treated unfairly, so they’ll go bounce around a few more times.

Eventually, they’ll learn to put in the work, put in the time, and more times than not, things work out pretty well.  Sometimes it won’t, so you go back to work even harder.  It’s been very rare in my 20 year HR career that I’ve truly seen a really hard worker get screwed over. Very rare! Now I know a ton of people who think they work hard, but they don’t, and they’ll say they get screwed. But the reality is they don’t work hard, they do the same as everyone else.

Do some idiots who don’t deserve a promotion or raise sometimes get it? Yep, they sure do, but that doesn’t happen as much as you think. The hard workers tend to get the better end of the deal almost always.

I hope I can teach my sons this lesson:  Life is going to be hard, but if you keep at it and put in the work, it’s going to be fair.  I think that is all we can really hope for.

The 4 Lessons I Learned From Job Searching During the Pandemic! #TheProjectTakeover

Hi everyone! I’m back! If you don’t know me, I’m Cameron (Tim’s middle son) and I have been featured several times on my Dad’s blog, podcast, and social media. Recently, I have been featured heavily on his social feeds and blog because I am doing what no one wants to be doing right now: searching for a job. I recently graduated from the University of Michigan into a horrible economy and job market. Just my luck! While this job search so far has been frustrating and agonizing (and is still ongoing), I have learned a few lessons that I hope might be helpful for anyone in the same position as me. 

1. It takes a village

In order to find a job, most times you will need some help. I have needed some form of help to get almost every job that I have ever had. During this period, I have reached out and asked for help from more people than I ever have before. Although I really don’t like to ask for help, I have received so many encouraging and positive messages from people that have been trying to aid my job search  in whatever way that they can. Thanks to my Dad, I have a plethora of HR pros to help me through this, but I have received help from so many of my friends, adults in my community, and random people who saw a post on social media and reached out to me. When I do find a job, I will have a village of people to thank when I’m on the other side. 

2. When you’re stuck, try something new

One of the first things that I started at the beginning of quarantine was learning how to podcast. I have been a huge fan of podcasts for years and I have always wanted to be a part of the production of one. My Dad asked me to help out with his podcast and now, I am a producer and editor of the HR Famous podcast. When I started, I had very minimal knowledge of audio editing and the production/distribution of podcasts, but I have been able to learn more and add a new skill to my resume. Not only has podcasting helped me feel productive during my job search, but it may potentially open up a new door for me in my job search. 

3. It is a full-time job to get a full-time job

I think anyone who has job searched before may already know this, but as a recent college grad, I had no idea how much time it would take to get a real job. I thought I would be able to spend a few hours a week applying to 5-10 jobs and that would be enough. Oh, how I was SO wrong.  After 6 months of being on the job search, I cannot even fathom the number of hours I have put into looking and applying for jobs, networking with people, and updating resumes, cover letters, and portfolios. Although it is extremely exhausting and at times debilitating, I am (kinda) grateful that I have had something to fill my quarantined days. 

4. Don’t be ashamed

I would say I am a pretty outgoing person and I am not too afraid to talk to new people, but it is scary reaching out to people who have no idea who you are and asking for help. I was very reluctant at first to reach out to strangers on social media or through email and try to make a connection, but I am so glad that I did. After doing this for several months, I am starting to see the beginning of the benefits of doing this. Some new opportunities are starting to open up and people have been reaching out to me about them. It is scary to put yourself out there in a vulnerable way to new people, but most likely they’re going to be nice and try to help.

All four of these lessons add up to one bigger lesson that is something I am still working on: you cannot tie your identity to the amount of rejection and failure you receive. It has been agonizing to see my friends start their jobs at incredible companies or get ready to head off to grad school, while I sit and wait for any company to email me for an interview request. However, I know that I did almost everything I could have done during college to aid me in this job search and the cards are just stacked against me right now. In the future, I will be grateful for all of this rejection because I will be better equipped to handle it then. It just feels pretty damn bad right now. But it will get better for me and for everyone. 

Cameron Sackett is a recent Communications and Marketing graduate from the University of Michigan with internships in social media and marketing at MTV/Viacom, Quicken Loans, Ann Arbor Film Festival, and Skill Scout.

#CoronaDiaries – This is why we can’t return to work!

I’m out in Utah and I’ve discovered the exact reason we can’t return to work! Basically, we’re all stupid, but it’s a longer story than that! Also, I introduce RecruitersRecruitingRecruiters.com and give some career advice to recruiters (well, basically anyone!) who find themselves currently out of a job!

If you are in recruiting and/or HR share your best resources for career development in the comments!

What does the C-suite want out of an HR Leader?

You may be sitting at home right now, asking yourself this very question! I wonder what my CEO prefers I do in my role. It’s a valid question, and one I find that great HR leaders already know the answer to, because they ask the question, often!

When I wrote my SHRM published book, The Talent Fix, part of the research I did was to interview hundreds of c-suite executives. CEOs, COOs, CHROs, CIOs, etc. I wanted to find out what made a world-class HR and Talent leader versus an average leader. From that research came some definite DNA traits.

It’s fascinating to have these conversations, and one thing I did was pull them away from just talking about their current HR and TA leaders. All that would turn into is a performance review, and they were giving it to me, not the person who needed and wanted it! We delved into the concept of if you could choose the ‘perfect’ leader to run your HR and TA functions, what would that person look like? What would they do differently than all before them?

Here is what your CEO wishes we would do in our role as HR and TA leaders:

1. Provide Data-Driven Solutions.

So often what we provide our solutions based on gut and feel. Solutions that are generated to be CYA and eliminate HR work, while increasing work on our employees. Data-driven solutions are desired by the c-suite because it shows you understand the goals and outcomes of the overall business and you are designing a function that will help meet those outcomes. Old HR used subjective measures of success because those were easy to meet. New HR, better HR, uses the same measures of business success that our c-suite uses to measure actual success.

2. Increase your Executive Presence to become that Executive Mentor.

It’s really lonely at the top! I know, I know, cry me a river for the CEO and her new Mercedes SUV, right!? But seriously, think about the role of CEO. As a CEO you can’t really just go to a direct report and say, “Hey, I need some help, I’m not sure I’m doing the right thing!” That will never happen! But as an HR leader, we have this ability to be that confidant and executive coach for our c-suite, but only if we actually put ourselves into that role! That takes executive presence. The greatest HR leaders I’ve been around in my life, all played this role for their c-suite!

3. Be a Futurist.

Our CEOs believe we are firefighters, first responders at our best. While we love our real-world first responders, being viewed as that by your leader in HR isn’t a good thing. Having to fight fires all day, every day means we can’t figure out how to get ourselves out of the firefight and begin building a better state of being. Our c-suite also believes we do not have the level of technical savvy to even choose our own tech stack, so they choose it for us like we are children. Becoming a futurist, pulling ourselves above the fires, and building a strong understanding of how technology can help every aspect of HR, will put you on another level of HR and TA leadership.

Becoming great at anything isn’t easy. Don’t allow yourself to be told by anyone that it is. It’s something you’ll work towards the rest of your career. I find that super exciting, as lifelong learning and development is what keeps HR and TA new and interesting to me every single day!

I’m an SHRM-SCP. I’ve been certified in HR for over 20 years! I’m proud of the certification and the continual learning I’ve done to increase my skill sets. I recommend you take a look at SHRM Education Spring 2020 Catalog and pay close attention to these programs and e-learning modules:

  • 32 – Consultation: Honing your HR Business Leader Skills
  • 33 – Investing in People with Data-Driven Solutions
  • 34 – Powerful Leaders – Transform your personal brand and executive presence. Strategies for Leadership in HR.
  • 35 – Future of Work Fast Track

Use the code “HRRocks” when registering for a Spring or Summer SHRM Educational Program and receive $200 off until May 15th! (excludes SHRM specialty credentials and SHRM SCP/CP prep courses)

Are We Still Pissy About Unpaid Internships?

Back in the height of the Great Recession (think 2008-2010), when we had double-digit national unemployment numbers. It was dark times, especially for those students who were graduating and those trying to get internships.

Most organizations in hard times cut internship programs. It’s not that they are not important to recruiting, it’s just the ROI drops as unemployment numbers rise. If you have a lot of candidates, it’s tough to spend valuable resources on interns who aren’t really adding much value, if any, to most organizations.

Internships, at its core, is mostly a one-way proposition on the front side. We hire you to get experience. We pay you. We hope you’ll come back and take one of our open jobs and in the future help us be successful. It usually works out, but it’s not a guarantee. In hard times, “not a guarantee” is a hard budget item to get approved!

During the Great Recession the idea of offering “Free Internships” was being used by many organizations and a lot of people lost their minds!

“You have to pay people for the job they do!” “All Interns should be paid fairly!”

Basically, this all went away pretty quickly because the economy took off and we got to the point where we weren’t just paying interns, we were competing for interns and developing all kinds of programs and incentives for interns because talent was so scarce.

The argument wasn’t really solved, it just disappeared because it was no longer relevant. Well, say hello to my little friend! The Free Internship concept is back! Thanks, COVID!

Let’s talk a little bit about our current internship situation!

  • Most organizations have canceled internships for this summer. There will be significantly fewer internships for the summer of 2021, as compared to summer 2019
  • As unemployment rises and layoffs grow, more will cancel these programs.
  • New graduates who can’t find jobs, need experiences to build their resumes.

Should we offer Unpaid Internships? 

YES!!! 1000% YES!!!

Now, let me explain. If you can afford to pay your interns, but be a dick and not pay them! If you can’t afford to pay interns, but you can afford to give students and graduates valuable experiences, give them those experiences!!!

I never understood the argument that you must pay interns for their time. I did student teaching as part of my undergrad degree. I worked a full semester as a teacher and I paid full tuition and never got a dollar for that work! My wife is a Physical Therapist and she did many practicums (medical internships) where she had to pay for school, work full time without pay. Many professions have this happening.

We turn a blind eye to these examples and just believe it’s part of getting that degree, but it’s truly no difference. The reality is, the experience you get, the ability to put that brand on your resume and have a professional reference is very valuable. So, working for free almost always works out for the best for those who take on those experiences and give it there all.

For the record, I have paid my interns. I will pay my interns this year. But, I can’t tell you I’ll always be able to pay interns. At that point, I have a decision to make. Not have interns, which only hurts those kids who need an internship, or have unpaid interns. I’m completely comfortable having unpaid interns, as I know the value it gives those individuals.

I’ve gotten questions recently about unpaid internships, as I hear so many people canceling their internships for this summer. “Can we have an intern work remotely and be unpaid?” Well, it’s not officially an employee, but if you want to “mentor” a student, and that student what’s your mentorship, nothing is stopping you from helping that person out!

Understand, if you aren’t going to pay someone, you get what you pay for. But, I also truly believe that a student who says, “Hey, I can give you twenty hours per week to learn the business” we have a moral obligation to help these students out in a time of crisis!

Okay, hate me in the comments – but we need to be open to Unpaid Internships!

Don’t Go to College! You Could Make $2 Million Over Your Lifetime!

$2.7 Million is a lot of money (the average high someone in college will make over a forty-year career). Marketwatch released the list of the top colleges and your potential return on investment. Nowadays, going to college is an investment, for most four-year degrees you’ll pay at least six figures and it has many parents and students wondering if it’s really worth it!

Here’s the list:

You’ll notice the top return on investment schools are some big names: Harvard, Stanford, MIT, and Georgetown. But there are also some that are not as well known: Albany College, US Merchant Marines, Babson!?

In fact, number twelve on the list isn’t even a four-year college, but a two-year nursing program from St. Paul’s School of Nursing in New York, where graduates can expect to earn $1.8 million over a forty-year career!

Which begs the question, do you need to go to a private, Ivy league, big-name university to make a great living? No. But, it certainly helps ensure you will.

While the top average forty-year return is $2.7 million, that equates to about $67,500 a year, most students going to any college today believe they’ll make more than $67,500 per year eventually in their career, especially those going to an Ivy League school! Probably most kids going to a state four-year school believe the same thing!

Two-year college programs and certificate programs that faired really well in lifetime earnings where mostly nursing and IT, and many of the technical trade schools (electricians, plumbers, pipefitters, etc.). Depending on the market and school, many of these two-year or under programs were right on par with the lifetime earnings of their four-year degree counterparts.

So, what does this all mean? 

Should kids still go to college? It totally depends on the kid and what they want to do in life! But, if you have a kid who doesn’t know, for gosh sakes don’t throw money away on a college education that might never use! Make them actually work for a bit after high school. Have them take a “gap year” and travel or volunteer, before investing such an enormous amount of money.

We’ve failed our kids when it comes to occupations they can be proud of. I’m a Recruiter. It’s worked out great for me and my family. I’ve put two through college and one is on the way. I also have encouraged them not to be a Recruiter! Why? Because we always want our kids to be better than us. If I was a surgeon, I would want my kid to be a brain surgeon. If I was an Accountant, I would want my kid to be a CFO. We push them to be something we believe is better than we are. With this ‘evolution’ we’ve totally steered our kids away from great professions and occupations that they can make a great living at and have a wonderful life.

We’ve failed college students in believing they’ll make way more money than they actually will. Go on any campus in the U.S. and ask students how much they expect to make 5 years out of college and all of them will tell you more than $67,500. That was the highest average of all schools and all degrees!

I get it, I’m part of the problem with my own kids, but we need to change our culture around work. I hate we are now selling this bullsh*t around ‘meaningful work’! We are making kids believe that if there isn’t meaning to your work then it’s crap. No! No, it’s not! It’s valuable to put in a great day’s work, that might not have some bigger meaning then you just got paid and now can provide for yourself and your family! That’s a great thing!

Ok, I’m done – Boomer out! (I’m actually not a Boomer, but it seemed an appropriate end!)

What we say versus What we want in a Job!

My wife always tells me it’s actions, not words that make a difference. You can say all of this great stuff, but if you do nothing, it’s meaningless. I think we would all agree with this.

So, when we hear graduating students, candidates, and employees tell us what they really want is “Meaningful Work” in their careers, we have to understand that those are “Words”! Not actions, just words. A new study from Olivet Nazarene University Meaningful Work Survey asked this question and, predictably, found this:

So, yeah, 90% of us believe that meaningful work is critical for our career and happiness. Sounds about right, those ‘words’ tend to always come out when we talk about our dream job, etc.

Then the study asked another question. It was basically, given your current career, job, etc. what is the one thing that would make it better? An action. But, remember those words!? What you would believe would make their career/job better should be “more meaningful work”! 90% of you idiots just answered that is was super important for your career and happiness!

Here’s what they actually said:

Show. Me. The. Money!!!!

Yep, you know I love this! “We just a job that saves puppies! That would make me so happy!” Oh, wait, saving puppies only pays $23,000 per year!?! Yeah, screw those puppies! I want to work for a private equity firm! I’m a boat, bitch!

Want to retain your employees? Stop trying to make your employees believe that the rubber vomit you’re manufacturing matters and pay them more and give them flexibility! Stop asshole managers from treating their people bad! And magically, you’ll have high retention and your people will love working for you, even though you don’t save puppies!

I get it, deep down, we all want to do something that changes the world for good. We want to help others, and save puppies. And the concept of meaningful work does really matter, given all other things, like compensation, flexibility, great leaders and co-workers, etc. are equal.

If I can make six figures a year saving puppies, I’m saving puppies. You’re saving puppies. We are all saving puppies!

But it doesn’t, so our actions speak way louder than our words when it comes to career choices and change. Meaningful work is not the most important thing for people in their careers. Its something to consider, but don’t get too caught up in believing it’s going to fix all of your employee experience issues!

Who are the best companies to work for? And why?

I don’t put much stock into “Best Company to Work For” lists. That said, the data provided by Universum in there World’s Most Attractive Employer Report is pretty cool and gives you some insight on how you can help move your organization in the right direction.

What’s wrong with the best places to work lists?

  1. It only measures those employers who actually do the work to be considered for the list.
  2. It’s based on data that someone, other than yourself, decided was criteria for being a great place to work. And that might not align with what your org considers to be a great place to work, or the talent you market to, etc.

All that being said, I find that organizations, every single one who tries out for these lists, probably care about their employee and candidate experience at a pretty high level. Are they really the ‘best’ place to work? I don’t know, but they’re trying and that’s more than most of us can say!

So, who are they?

So, you can already see the bias, right? Tech, Business services, big brands. There isn’t one company on the list you haven’t heard of. Doesn’t that seem strange? You mean in the top 50 companies in the WORLD, there isn’t one company we haven’t heard of who is just great? Well, it’s the “World’s 50 Most Attractive”, so the one thing about being “attractive” is you’re probably known, when it comes to lists like these.

What makes you an “Attractive” employer? 

1. The ability to have high future earnings (you can make a lot of money) – 49.1%

2. You’ll get professional training and development – 43.8%

3. The job is secure (you won’t get laid off) – 39.1%

4. Working for this brand will help your career in the future – 38.8%

5. You have the ability to be creative – 38.7%

6. The company is successful within the market they compete in – 38.5%

7. The company encourages you to go home once in a while – 38.2%

8. You like the people you work with – 38.2%

9. You have leaders who support and they know how to develop talent – 38%

10. Competitive base salary – 37.6%

Anything pop out at you from the list?

What about #1 and #10? Oh, so, really base salary doesn’t mean anything, as long as I make a lot of money from what I’m doing!?! Turns out we release research and data for a reason. If you’re trying to sell employer branding software, it’s important for employers to understand it’s not about how much you pay because at that point you don’t need a brand, you need to pay the most.

But, it’s not what this data says. Like all modern research around this topic, what you make, is significantly more important than things like ‘being developed” and having “challenging work”. The person has to know and understand that financially this will work out very well for me, and then, all the other stuff becomes important once that question is satisfied.

You can not act like the most important thing on the list (#1 – High Future Earnings) is really that different than the last thing on the list (#10- competitive base salary). Those things are married at the hip if we have any inkling about basic compensation theory on where someone starts their career in base salary vs. the impact that has on future earnings, in the millions of dollars, going forward.

Let’s face it, as an employer you want to be able to deliver each of the ten things on the list in a really good way. If you do, you will not have trouble attracting talent or keeping your best talent.