Ask Sackett: Mid Career Change

One of the coolest things that happened when I started writing blog posts eight years ago, is people reach out to you and ask you questions.  Random people you don’t know off the internet asking me for my ‘expert’ advice.  It’s scary, comical and flattering all at the same time!

This week a question came in about how would I go about making a mid-career change from one profession to another.  In this case, the person was wanting to move out of a teaching profession and into an information technology profession.  This individual is about ten years into their teaching career. Went back to school, while working, and got another bachelor’s degree in IT.

How do I get a position in IT? That was the actual question, but as you can imagine, that question is fraught with complexity!

Here is the biggest problem most people face when making a mid-career job change, they can’t stop working at their current job to get experience working in their new field.

So many people fall into this trap!  You want to change careers, but you’re working and making a decent living, paying the bills, living life.  You go back to school in the evening, taking on more debt to get the education. Still busting your butt during the week in the job you no longer love, waiting to start your new career.

That’s when you first begin hearing things like, “well, you’ll need some experience to work here”, or “we don’t have entry level positions for someone at ‘your level'”.  “At my level?” What does that mean?  It means, organizations aren’t comfortable hiring a 32 year old for a position they usually hire 21 year olds in. Plus, you aren’t comfortable making an entry level wage at this point in your life.

This is why people stay in miserable jobs.  Once you get far enough down a career path, you are really left with few choices.

So, what was my advice?

– Find a ‘free’ internship. Work your regular full time job, then find some hours in your week to work for free in your new field. You have to get some kind of experience in your new field, especially if you’re a mid-career professional.

– Start adjusting your lifestyle to be an entry level professional.  Remember when you were first starting out in that apartment and crappy car? Not going out and drinking cheap beer?  Welcome back. More than likely you will have to make this adjustment. It’s worth it, if you’ll be happy. Embrace it. Less is more.

– Use your current professional connections to begin connecting with hiring managers in the career you want, not the career you have.  You have to start networking like you’re an entry level graduating from college, looking for you first job. But, you have the network that can help you, that no new college grad has!

– Lastly, give your current employer, if possible, a shot at moving you into the position you want.  Many times employers will work with you to gradually move you into the role you want, by giving you some experiences working in the position you want, and gradually transition you out of your current position and into the new one.

4 Reasons You’ll Leave Your Job on Your Terms

There’s a million ways to lose your job.  Layoffs, company closes, smacking an employee on the butt, you name it and someone has lost their job over it!

The reality is, though, most people leave their jobs on their own terms and it has nothing to do with more money or a higher level job.

If fact there are four main ways people leave their jobs:

#1 – Crappy Boss.  Almost anyone who has left my company has left because they didn’t like me, or I didn’t like them. Well, to be honest, I probably didn’t like the way they were performing.  If they were performing well, I don’t really care if I like them personally. I’ll take the performance over me liking them!  So, for some I’m a crappy boss, for others I’m not.  The key to great leadership is having only a few believe you’re crappy!

#2 – Bad Job Fit. We hired you and thought you would be awesome. Yay! But, we all messed up with thinking you would fit.  You’re not the right fit. You know it. Doesn’t ‘feel’ right, so you you leave to something that feels better. In so many of our jobs that we hire for, fit is the most important part of success. Fit and showing up every day. Shocking how we can’t figure this out!

#3 – Commute.  Length of commute is subjective.  My friends in Detroit live 10 miles from work and drive an hour on good days to their jobs. They seem completely happy with this commute.  I drive 12 miles and it takes me twenty minutes and if I get slowed down and it takes me 22 minutes, I’m ready to shoot people!  People take a job and think the commute is no big deal, but it is a very big deal for so many people.  If the length of commute comes up in negotiation, run away from that candidate.

#4 – Cultural Fit.  I hate conservative, very political environments.  There’s something about kissing ass all day that makes me not a pleasant person to be around.  You need to know who you are and what kinds of culture you like.  Some of my best friends love ultra-professional conservative cultures and do exceptional working in those cultures.  Everyone has a preference. Find yours.  So many people get this wrong and stay in a culture they hate.

These four reasons make up about 99% of why people decide to leave a company.  People always want you to believe they left for money or a promotion, but all of that can usually be had at their current employer with a little patience and some conversations.

 

The Power of Written Notes

My oldest son graduated from high school this spring and we had one of those big old traditional open houses with a tent and tables and a slushy machine.  It was a nice gathering of 200+ family, friends, neighbors, teachers, coaches, people I don’t recall ever meeting, kids looking for a free desert, bums looking for a free drink, etc.

The whole idea of an open house is so your kid can get cash to start off their life in the ‘real’ world.  Invite as many people as you can. Update and clean your house for a year.  Decide on a menu that won’t break your bank account, but will impress all the other moms in attendance who are also throwing open houses.  Put up a lot of pictures and awards.

Side note: My wife won the 2015 Open House competition.  It wasn’t an unanimous vote, but she pretty much ran away with it. Also, she is a front runner for 2016 and my middle son’s graduation open house. We’re Sackett’s, we only get bigger and better!  I’m already having the back-2-back Open House Champs shirts printed up! #Confidence

We got lucky.  His real world consists of a college scholarship to play baseball.  The big expenses like tuition and books will be paid for, he has to pick up some living expenses, but his hard work paid off.  He now feels what it’s like to have more than a few hundred dollars in his bank account.  Which basically means he eats out almost every meal. He’s ghetto rich.

One really cool thing happened from having the open house.  Our son had to write thank you notes to all those who came, and all those who sent cards and cash.  He was lucky to have to write a ton of thank yous!

I voted on just getting the preprinted Thank You notes.  I bet half of the thank you notes we received of were this variety. Thanks for coming. I’m so grateful! Here’s a post card that was preprinted and my mom addressed the envelope. I probably would have went with a 10% off your next appetizer at Applebee’s or something to make it more special, but again, Sackett’s go big!

My wife is a traditionalist, he was going to be hand writing his notes.

It took some time to get them done, but to his credit, he really put in some time and thought into writing these notes.  I’ve heard from so many people congratulating me on his thank you notes!  Most commented on how much detail he added, and how he made it personal to them specifically.  That definitely makes us proud parents!

The entire experience just reminds me of how important it is to sometimes take the time to write a note out by hand.  In our world of messaging and emails, it just gets so easy to tune out so many of these communications.  Rarely, does a handwritten note get tuned out.  Remember that kids when you go looking for a job.  Your resume might get eaten up by an ATS, but most handwritten notes and cards get passed on directly to decision makers without being opened by a gatekeeper!

3 Ways to Turn Down a Job Offer

The NBA free agent signings took place at midnight EST last night.  The signing period lasts 9 days, where players can negotiate, but not sign, deals until last night at midnight.  One big free agent signing this year is DeAndre Jordan, who was with the LA Clippers last season, and had a verbal, handshake, agreement to join the Dallas Mavericks.

That was until DeAndre decided to change his mind and re-sign with the Clippers, but not tell the Mavericks he was going to do this!  Basically, doing what we see in HR all the time, accepting our offer, only to see the candidate turn around and accept the counteroffer.  The problem with DeAndre was that he never let Dallas know he was going to do this, so they weren’t able to go after another player to replace him!

Not only did he not tell Dallas, he actually tweeted out a picture from his house with a chair blocking the door, to give the implication that his Clipper teammates weren’t allowing anyone to come to his house until after midnight and contract was signed!  Way to keep it classy LA…

So, how should a candidate turn down an offer when they decide to go in another direction?  Here are three ways that are all better than was DeAndre did:

1. Pick up the phone! If you are adult enough to make the decision to accept another offer, be adult enough to pick up the freaking phone and let the other party know that is what your intent is.  You get bonus adult points if you also give them a reason or two of why the other offer was better for you to accept! Do this the moment you have made the decision to accept the other position. Timing is critical for this, as the other organization might have a backup candidate and they don’t want to miss out on this person.

2. Send an email.  Less favorable, and it’s definitely conflict avoidant, but at least you did something to let the organization know.  The plus factor on the email is you have time to craft your message, as some people are not good over the phone in real-time interactions.  Again, give the organization some sort of ‘real’ reason on why their offer wasn’t as good as the offer you accepted.  This will be appreciated, as companies need to know how to get better.  NEVER – give the “it’s me, not you” as a reason. That’s lame!

3. Text message.  I put this one in for the kids. They like texting, but the reality is, this looks unprofessional, and you’ll get know adult points for doing this.  The one way I can see texting being used to turn down an offer is if it is used in conjunction with another form of communication. A quick “just wanted to let you know I will not be accepting your offer. Sorry. I’ll call soon with an explanation”, will work, but make sure you call!

I’m not sure why anyone ever feels it’s okay to accept a job offer, then just decide to not do it, but never communicate back with the organization. This happens more than you think, but I’m always surprised by this mentality of who would think this is acceptable.

In my career I’ve probably had at least a half a dozen people accept jobs, sign an offer letter, then on start day, be a no-show. I find out later they decided to accept a counteroffer, but never communicated anything back to my organization.  This is across multiple industries, multiple companies. I would love to see an industry study of why people think this is an appropriate behavior!

The morale to the story? Don’t be a DeAndre!

The Biggest Lie HR Tells Candidates

No one ever wants to admit this but it can be really intimidating working with someone who is way smarter and more talented than you.  This is the basis for the biggest lie HR tells candidates.

You are Overqualified!

Truth be told, no one is ever ‘overqualified’ for a position.  You might have more qualifications than the organization needs for the position you are interviewing for, but that really isn’t the issue.  The issue is the person interviewing is scared that you are better than they are.

Back in the day, HR pros and hiring managers were trained to give the excuse to overqualified people that we won’t hire you because you’re overqualified and we are scared that you won’t stay in this position, and you won’t be satisfied.  Yeah, right! It’s not that we don’t want you! You won’t want us, because you’re so talented that you’ll get bored with this position and leave.

It’s such a lie, and yet, for decades we just accepted it as truth.

Being overqualified isn’t a negative, it’s a blessing! Companies should be bending over backwards to get overqualified hires.  We no longer live in a culture where people are going to stay in the job for 40 years. If you can get a good 3 to 4 years out of hire, you’re doing great.

Take the best most qualified person you can get for every position you have in your organization and let them do great things. Being worried the person will won’t be ‘engaged’ long term is silly.  That’s not for you to worry. Hire great talent and get out of their way.

The bigger reality we face in most organizations is we aren’t hiring ‘overqualified’ people because your hiring managers are intimidated to hire someone who is better, or who could become better than they are.  This is the mentality we must change in our organizations.  You can’t get better if you don’t hire better.  Hiring under the level of talent you have now is a slow slide to becoming an organization no one wants to work for.

7 Realities for Negotiating Salaries

I think we all know that one person in our life that thinks they get the best deal on everything!  They consider themselves the ultra-negotiator, the person sales people hate to see coming! You know the person -they go and buy a $40,000 car and call and tell you how they got it for $27,000, and the car dealership actually lost money on them.

These are the same people that believe they can also ‘negotiate’ their salary.  There are some realities we face as HR Pros that most candidates don’t get.  While we have rules and processes and salary bands, quite honestly, very little negotiation goes into any salary offer.  Younger people are always told, usually by their Dad or some cheesy uncle, to “Negotiate” their salary, “Never take the first offer!”

To me, there are 7 main realities about negotiating salaries, and here they are:

1. A good HR/Talent Pro will pre-close you one what you are expecting. This is truly the point where you should be negotiating. The first call and 99% of candidates miss this opportunity.  This is also where you can truly find out what the position pays by playing ‘the game’. Go in super high and work backwards, you’ll eventually get to the ceiling.

Example of what this looks like:

HR/Talent Pro: This position is ‘wide’ open for the right person and skills, we just wan to judge your interest.

Candidate: I’m interested. I’ll need $350K!

HR/Talent Pro: Oh! My! That is above our range!

Candidate: Okay, give me  ballpark.

2. Health Benefits, 401K match, holidays – are all non-negotiable, unless you’re negotiating a C-suite offer.

3. Vacation days are usually negotiable, but only if you’re coming in with experience. Most entry levels have no room to negotiate this, and if you did negotiate, as an entry level, and get more vacation than they originally offered, calm down, they were willing to give this already. It was a test.

4.  In most positions you have a 10% range within a position to negotiate salary for an experienced professional. This means if they offer $60K, you can probably get $65K without much hassle.

4a. There are 2 schools of thought on this:

-The fewer the people in a position, the easier it is to negotiate salary. The theory being we can hire Tim at $65K, we have  Jill is already hired and working at $60K. but it will only cost us $5K to move her up to that same level. Everyone’s happy.

– The more people in a certain position, the harder it becomes to negotiate because the example above, pay inequity now becomes very expensive, and ‘pay creep’ is more of a concern when you have 200 people in a position vs. 2.

5. You can raise your salary up quickly by moving around early in your career and jumping from company to company, but it won’t help you move ‘up’ in your career.  Congratulations you’re making $95K as an Engineer, but you won’t be the first choice to a manager or director position. That will go to the person who has been there for 8 years while you were working for 4 different companies.

6. HR/Talent Pros (the good ones) expect you will negotiate something. They usually are holding something back to help seal the deal.  If you don’t negotiate, you missed out an opportunity to get something and that will follow you as long as you are with that company.  The $5K you left on the table initially, compounds each year like bank interest. If you’re with the company 20 years, that one little $5K negotiation will cost you $100K+.

7. The best HR/Talent Pros will tell you up front if they have don’t have room to negotiate. Very rarely are they lying.

Share some of your salary negotiation stories in the comments below.

The 5 New Rules of Work

I’m usually a big fan of Fast Company articles, but one recently seemed like the biggest contrived piece of new-aged garbage, I just had to share!

The article has a great premise: These Are The New Rules of Work.  You know, one of those articles that will show us all how we use to do work and how we now do work. Well, maybe, but also how we hope we could do work like they talk about in magazines like Fast Company, but we really don’t because we live in the real world.

Here’s a taste:

Old Rule: You commute into an office every day.

NEW RULE: WORK CAN HAPPEN WHEREVER YOU ARE, ANYWHERE IN THE WORLD.

Cute, but I actually work at a job where we go to the office each day, like most people in the world. So, while it would great to work in the Cayman Islands, my job is in Flint, and if I don’t come in, I don’t get paid. Which makes trips to the Cayman more difficult.

You get the idea.  It was written by a professional writer, not by someone who actually works a real job. Writing isn’t a real, normal job. When you write freelance, you can actually work from anywhere, because you basically work for yourself!

Here are the others:

Old Rule: Work is “9-to-5”

NEW RULE: YOU’RE ON CALL 24-7.

Well, you’re not really on call 24-7, you choose to be ‘connected’ 24-7, there’s a difference.  I do believe that ‘leaving’ your job at the office was a concept that was over blown for the most part in our parents generation. They claimed to do this, but only because they didn’t have email and smart phones and laptops. Let’s face it, our parents would have been just as connected given the same technology.

Old Rule: You have a full-time job with benefits.

NEW RULE: YOU GO FROM GIG TO GIG, PROJECT TO PROJECT.

There’s no doubt there is a rise in the use of the contingent workforce, but this doesn’t mean it’s necessarily chosen by the worker.  True, thoughts have shifted that many people no longer want to work at one company for forty years, but much of that has been shaped by companies and economics. When you live through an entire decade of layoffs and downsizing, you begin to think of the work environment as more transient. The crazy part about this mindset is organizations still feel like candidates should want to stay at a company for forty years, even though they can’t, and won’t, guarantee that for you.

Old Rule: Work-life balance is about two distinct, separate spheres.

NEW RULE: FOR BETTER OR WORSE THE LINE BETWEEN WORK AND LIFE IS ALMOST ENTIRELY DISAPPEARING.

This is the one rule I actually agree with.  Again,this is from a day when you could actually separate yourself from your work and personal life. In today’s ultra-connected world, it becomes very difficult to do this. I think most people get tired of living two separate lives, and just want to live one. This is who I am, professionally and personally, take me a whole person, or not.

Old Rule: You work for money, to support yourself and your family.

NEW RULE: YOU WORK BECAUSE YOU’RE “PASSIONATE” ABOUT A “MOVEMENT” OR A “CAUSE”—YOU HAVE TO “LOVE WHAT YOU DO.”

This is actually the single worst piece of advice ever given in mankind! Bar none.  If this was actually the case, how do you think anything would actually get done on this planet? How would store shelves get stocked. Gas stations get run. Your dinner get cooked and the dishes washed at your favorite restaurant? Do you really feel there are folks “passionate” about washing dishes for you? That they want to wash dishes for your cause of having a chicken fried steak and gravy for dinner?

Get some freaking perspective.

I think it’s great if you can work at someone you’re passionate about, good for you. But it’s definitely not necessary for you have a great life. Have a cause that is special in your life? Perfect, go for it. You know what really helps most causes? Money! If you have a job that makes great money, just imagine how you can truly help that cause.

So, what do you think about these ‘new’ rules of work?

T3 – Job Samurai and Recroup

This week on T3 I look at two pieces of technology for job postings and job seekers, Job Samurai and Recroup.  Job Samurai is a job search engine that searches for jobs for you without you having to do any searching. Basically, they use retargeting algorithms to put jobs into ads on sites you go to visit. You register once, and after about ten days you’ll begin to notice that some of the ads on pages you go to visit are jobs you might have interest in. You can decide to click on them, or ignore them.

So, what’s retargeting?

Retargeting is a technology that you come into contact with everyday, but you probably don’t realize it. Let’s say you go to an online store and look at a pair of shoes, you might even put them in the shopping basket, but eventually decide you just aren’t going to get them.  Later that day your on Facebook and it seems like those shoes are following you! You keep seeing them in ads on every site you visit. On the side of CNN. On the top of that Mommy Blog you love. This is Retargeting.

Now imagine how you can use Retargeting in job postings and job searching.  This is what Job Samurai and Recroup are doing (both owned by same company).

Recroup is on the company side selling retargeting to organizations for their job postings.  As part of your recruitment marketing strategy you might decide that retargeting is something you must have. You’re looking for candidates with a certain set of skills and Recroup can make sure your jobs, or Ads of your jobs, are getting in front of the audience you are seeking.  Many of the top ATS systems are using Recroup’s technology to advertise their openings.

Recroup’s hope with Job Samurai is that they have found a site that will bring both of these groups together. Job seekers and organizations looking to hire, in a way that is unlike anything else being done. It’s very non-invasive for both parties.  Job seekers see ads for jobs they signed up for and said let me see jobs that match my profile. Takes seconds to sign up versus putting up profiles on a job board or continuing to look back at career sites. It’s all inclusive as Job Samurai will search sites like Indeed to pull jobs, so you don’t have to set up individual job agents.

Online retailers have had gigantic success with Retargeting.  2% of online sales come from an individual going directly to a store, the first time, to buy. 98% come from retargeting!  Think about that in terms of job seeker behavior. A job seeker comes to your site once, doesn’t see a job, and more than likely they might never return. Recroup will keep you jobs in front of candidates, and Job Samurai will make sure the talent sees the openings that are out there with their specific skill set in mind.

I love how they’ve taken a consumer driven technology and found a way to use it for talent acquisition.

Check them out!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

Top 10 Sources of Online Hires

Silkroad recently released some results from it’s annual client survey (also released by Indeed as you can imagine from the results!), which is a rather large sample. The chart that caught my eye was this one:

Source of hire

Keep in mind these are external online sources only. These don’t include an companies own career site, employee referrals, etc. Still the information is intriguing, and almost matches my own internal numbers for my company, which means I tend to believe the data!

Indeed being number one as a source for corporate hires isn’t not surprising. If a candidate is looking for a job today, they go to Indeed to start looking.  What is surprising is the LinkedIn number!

6% of external online hires are coming from LinkedIn!

So, you need to ask yourself: How much money are you spending on LinkedIn as compared to the other sources that are getting greater results?  Indeed, CareerBuilder, other various specialized job boards, etc.

Would have ever thought that LinkedIn would have been the exact same percentage as Craigslist!?!

Obviously, the candidates you are getting on LinkedIn are different than the candidates you’re getting on Craigslist. Not many professionals are looking for jobs on Craigslist, but you will find a ton looking for lower skilled, service level jobs.

Based on the data above here’s what you need to do:

1. Are your jobs being scraped by Indeed? Have you checked?  If not, you better make this happen! (Same for SimplyHired)

2. Are you using CareerBuilder? Postings? Resume database? Might want to check into what they’ve got going on!

3. If you have a LinkedIn Recruiter seat, are you getting a good ROI for your investment? Would you get a better ROI is that same amount of money was spent for things like sponsored jobs on Indeed, or most job posts on CareerBuilder? Maybe you need to do some testing.

4. Are you using Craigslist to help fill your lower level positions?  You know it’s free, right?

5. What the hell is Seek?  Oh, it’s a job board in Australia, you can forget about that.

6. Don’t forget about your other non-online sources: Referrals, your own career site, local state employment offices, alumni, your own internal database (this is the most under utilized source of most companies!), etc.  These probably fill more than all your online sources. How much money are you investing in them? (it’s usually a lot less than online sources and a huge miss for ROI)

On the Job Extra Credit

Remember when you were in school and you had a hard test, and it kicked your butt?  The saving grace was always when the teacher would give you extra credit to help you make up for that bad test grade!

I loved extra credit!

You know what never happened?  I never got extra credit for just showing up to class.

Why is that?

You see, you don’t get extra credit for doing what you’re supposed to do.  You need to do ‘extra’!

We are currently caught in a vicious employment performance cycle where your employees want extra credit for showing up, and guess what?  You’re giving it to them!

Your employees are showing up and doing the job that you’re paying them to do, and they want you to give them extra credit for doing what they’re supposed to do.  Weak leaders and organizations do this all the time.

Why is this?

They don’t rightly define the difference between what is expected and what you get extra credit for.  Once you define this, giving out extra credit is fun! Not entitled.

Don’t get me wrong, I desperately want to give out extra credit to employees!  I truly don’t think many actually want extra credit, but for those who do, I want to make sure they know exactly how to get it, and what’s in it for them when they decide to give that extra effort.

You know what they call this in HR business?

Performance management.