Category Archives: Staffing

Your EEOC Job Posting Statements are Hurting Your Diversity Hiring!

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Employers discriminate in hiring. This is a fact. It’s been a fact for generations. It’s the main reason anti-discrimination statements show up on job postings. That and it’s the law for Public employers and Government contractors who are required to have these statements. Many private employers use these as well to show they don’t discriminate in hiring.

For fifty years we’ve seen these statements on job descriptions and job advertisements. Recently, two Economists from the University of Chicago did a study looking at the impact of candidate behavior when these statements are added to a job posting and their findings were shocking!

In their study, the two economists posted advertisements for an administrative assistant job in ten large American cities. Of the 2,300 applicants who expressed interest, half were given a standard job description and the other half were given a description with an equal-opportunity statement promising that “all qualified applicants will receive consideration for employment without regard to sex, colour, age or any other protected characteristics”.

 

For racial minorities, those who received the pro-diversity statement were 30% less likely to apply for the job—and the effect appeared to be worse in cities with white majorities (see chart). In a follow-up survey, the prospective applicants said the statement prompted worries that they would be token diversity hires.

30% Less Likely To Apply!!! 

What the what?!?!

This isn’t a study that was done decades ago. This was done in the past twelve months!

So, what should we do? 

One thing the study found that had a positive impact on increasing diversity application is to show your senior executives, including your CEO, talk in a ‘real’ transparent way on the impact that diversity has on your organization.

No, not some overly-produced puff piece about how we are all part of the same rainbow. Include video on your career site with your CEO telling stories about how D&I isn’t just a marketing tactic, but how it’s really impacted the organization in a positive way.

Have diverse employees ask the CEO question that gets to the heart of where D&I is in your organization. Don’t be afraid about keeping this conversation open and maybe a bit uncomfortable. The more real, the more candidates will understand that you’re really trying to make a difference.

If you really want to make sure you’re not missing great minority applicants who are skipping even applying to you, embed these videos right into your job postings!

Don’t think that when you put an “EEOC” statement at the end of your job posting is letting a diverse candidate pool know you’re a great place for them to work. They don’t buy it! You have to be better than that!

7+ High Volume, Low Unemployment Recruitment Strategies!

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Gather ‘round talent buffs and let me tell you a story – of a time not so long ago in a land not so far away. A little agency called The Bureau of Labor Statistics (you may have heard of them) released a report claiming that the unemployment rate dropped below 4% for the first time in 15 years. Did I mention that this is a true story?

That’s right, in April 2018 the unemployment numbers dropped to 3.9% in the good ol‘ US of A. This information is great for the domestic economy, but not so great for employers who are using outdated tactics to build their teams.

But have no fear – Fistful of Talent and Canvas have put me on the case to help organizations refresh their TA approaches during our WEBINAR, Help! We Can’t Hire Anyone! How to Hire When Unemployment is at Historic Lows (Click to register), on October 9th at 12 PM ET.

I’ll be dropping the following silver bullets of recruiting wisdom. When used together these bullets can help you hit the hiring bullseye every time:

* Not one, not two, but SEVEN new strategies to attract the best of the best during this low-unemployment era, from hourly workers to C-suite-grade talent

* The top talent attraction technology working for high-volume recruiting teams RIGHT NOW to level the playing field in this hot job market

* Three moves you are currently making that are putting a damper on your hiring efforts, and how you can make your recruiting dollars really count

It’s all going down on October 9th at 12 PM ET – register to save your spot for our WEBINAR, Help! We Can’t Hire Anyone! How to Hire When Unemployment is at Historic Lows (Click to register), TODAY to make your TA shop full-employment environment proof)

Register Here! 

I won’t be handing out one silver bullet in this webinar, I’ll be handing out handfuls! There isn’t a single silver bullet that will fix the problems we have, but a bunch that when used together, will help your organization succeed in hiring…even when unemployment drops below 4%.

About Canvas:
Canvas is the first text-based intelligent interviewing system that empowers organizations and recruiters to screen more job candidates and market employment brands. For more information, visit www.gocanvas.io and follow Canvas on Facebook, Twitter, Instagram, and LinkedIn.

Everyone Wants a Talent Brand That Candidates Love, But…

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Everyone wants a talent brand that candidates will love, but almost no Talent Acquisition function is actually willing to love those same candidates back!

You get this, right!?

Do you know why you love certain brands? It’s usually a combination of an experience you had with that brand. You loved their product or service, how they/it made you feel, how you were treated, etc. The brand made you feel like you were apart of it. That it ‘loved’ you, just even a little.

We all want to have these amazing talent brands (employment brands), but part of having that amazing brand is you have to actually truly like the candidates who are reaching out to you. This is the single biggest struggle most organizations have with establishing a real Talent Brand. We want candidates to love us, but we don’t want to love them in return!

In fact, we don’t even really want to be friends with them! Or at least that’s how we act! Most TA shops treat candidates like they’re the enemy. Very similar to how celebrities treat the media. Love us! But, we’re going to act as you annoy us! Um, what!? This is about 90% of TA shops, and they’re completely flabbergasted when the data says candidates think they’re crap!

So, you want a Talent Brand candidates will love? Try doing some of this:

1. Change your internal TA culture to start believing candidates are our friend, not the enemy! Without these wonderful candidates, we don’t have jobs! We need you!

2. Do not allow your recruiters to talk negatively about candidates. This is really hard. It’s the teacher’s lounge mentality. Well, we’re behind locked doors they don’t know what we say. It’s not about what you say, it’s about the mentality of us vs. them you’re allowing in your shop!

3. Treat your candidates like you treat your hiring managers. Unless you also treat your hiring managers like crap, then don’t do that.

4. Invite random candidates in to talk to your team about their experience, especially those who didn’t get hired. This will really open eyes.

5. Don’t allow your team to use the excuse “we don’t have time”. Nothing is more important than communicating with candidates. Nothing. It’s really your only job. Stop doing everything else, except this. Then you’ll have time.

The reality is, it’s much easier to love a brand when you believe they love you back.

Your Weekly Dose of HR Tech: @LinkedIn Talent Insights – LI’s newest product!

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Today on the Weekly Dose I take a look at LinkedIn’s newest product, LinkedIn Talent Insights, which is getting released today for public consumption. Talent Insights is LinkedIn’s first self-serve data and analytics product. Talent Insights provides companies with access to LinkedIn’s global database of 575M+ professionals, 20M+ companies and 15M+ active job listings, to help talent professionals and business leaders develop a winning workforce strategy and make smarter talent decisions more quickly.

What we know is if LinkedIn has anything, it has data! I first got to see this product at the 2017 LinkedIn Talent Connect conference when it was still in beta and they weren’t even quite sure what they had yet, and I was like, “Oh, boy! this is crazy cool!”

Here’s how it’s crazy cool. Talent Insights provides access to LinkedIn’s global, accurate and up-to-date data through two reports:

  • With the Talent Pool report, companies will be able to precisely define and understand specific populations of talent with global insights including skills the talent has, what industries and locations they’re in are, how in demand they are, what schools and degrees they have and what companies are hiring them.
  • Using the Company report, companies will be able to understand their own talent at the company level and see how well they are doing in attracting and retaining talent, and develop branding and recruiting strategies to get even better.

Here’s what companies can expect.

  • On-demand data: Talent Insights users will have the ability to access LinkedIn insights, in real-time, to quickly answer complex talent questions. As members update their profiles, the aggregated data within LTI also updates, providing real-time updates to help companies keep up with the market.
  • Actionable insights: The tool is simple and easy to use making it possible for recruiters, HR, and talent leaders to understand the most accurate view of labor market trends at any given moment, without relying on a team of data scientists.

So, why is this something HR, Talent Acquisition, Marketing/PR, Sales, and a lot of other functions in your company will want to get their hands on it? 

Talent Insights provides some super cool competitor data you can’t get anywhere else!

Need to know what kinds of people your competition is hiring and where? Talent Insights can show you that! In fact, it can give you insight to stuff your competitors are working on that isn’t even public if you can just connect a few dots!

“Hey, why is ABC, Inc. hiring a ton of autonomous developers in Omaha!? Oh, no they aren’t, are they!? Yes, they are!”

Talent Insights also gives HR leaders insight to your current workforce, like who’s coming after your talent, where are your employees going, where are the best coming from, where should you be looking to build your next headquarters (I bet Amazon is looking at this!), etc.

This is definitely a product that TA Leaders will want to leverage, and I’m in love with it’s ability to pull competitor data. Just know, as you’re pulling your competition’s data, so might they be pulling yours, and there’s nothing you can do about it. LinkedIn Talent Insights is available to anyone who wants to pay for a subscription, and you don’t have to be a customer of other LI products to get it.

LinkedIn Talent Insights is definitely worth a demo. You might find it’s just not data that your organization needs, but I think the more competitive you are within your marketplace, executitves are always willing to listen to you a little longer when your wrap your needs and wants around competitive data, so take a look!

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

Recruiters – How are you celebrating #GlobalTADay?

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Today is a big day in Talent Acquisition! The Association of Talent Acquisition Professionals (ATAP) is launching Global TA Day to celebrate all the talent acquisition professionals that are working hard every day to ensure their organizations have the talent they need to thrive!

ATAP launched the site ilovetalentacquisition.com, in conjunction with our founding sponsor KRT Marketing and you can follow the action that is happening across the country as events are taking place in major cities throughout the day. On the site, you’ll find some great downloads to help you and your team celebrate!

I’ll be in downtown Detroit today and on Facebook live around 1pm EST, as I’ll be celebrating #GlobalTADay with the over 100 TA Pros on the team at Quicken Loans as they are using today as their annual TA Summit where the team will have development and strategy sessions throughout the day, and some fun and celebration as well!

To check out the Facebook Live feed today just go to the Global TA Day Facebook Page!

So, I’m guessing most of you were caught off guard by this! Like, what is Global, what!?! I get it, but it’s not too late to find ways to celebrate today. Here’s how I would celebrate if I was in the office today:

  1. I would follow along on the Twitter hashtag #GlobalTADay and connect with other TA Pros from around the world!
  2. I would ask another TA Pro on my team to get lunch or go get a drink after work, or I might go buy some sweet treats to share around the office!
  3. I would watch some of the celebrations taking place around the world today on the Facebook Live feed.
  4. I would take some time to reflect on while our profession is extremely difficult, especially right now, I’m so grateful for having found a job and industry that I love working in!
  5. I would go signup to be a member of the only professional association the supports my interests ATAP Global! Today only you get an annual membership for $85! (a $10 discount). TODAY ONLY! By the way, I’m the next President of ATAP, so come help me build something great!
  6. I would go on Amazon and buy the best TA Book on the Planet and #1 Best Seller and 5 Star rated – The Talent Fix! (just kidding, no really I would!)!

So, have fun with Global TA Day! You deserve it!

The Talent Fix Now Approved for @SHRM CP & SCP Recertification Credit!

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By now I hope you know I wrote a book! If not, guess what I wrote a book! The Talent Fix: A Leader’s Guide to Recruiting Great Talent is a top-rated Talent Acquisition book on Amazon and the best selling book at SHRM’s Talent Conference (Top 8 at SHRM National, which was really cool!).

Also, it was recently approved for SHRM CP and SCP recertification credit!

So, you buy the book. You read the book. And SHRM and I will approve you for recertification credit of your SHRM CP or SCP! Okay, I have really have nothing to do with approving your SHRM CP and SCP! 😉

One Big Takeaway

I had a reader reach out to me last week. They just got done reading the book and they shared one of the big takeaways they got from the book, and it wasn’t one I would have expected!

When you think of Employment Branding and Recruitment Marketing (Chapter 7) we tend to think that it’s first Employment Branding (EB) and then it’s Recruitment Marketing (RM). In fact, these two functions within Talent Acquisition are really completely separate!

This reader, like most us, believed these two were attached at the hip. You first created your EB, you then used RM to get your EB shared to the audience you were going after.

After reading my book she realized these two functions really have nothing to do with each other. Both can live without the other. You can use a great RM strategy to promote your jobs and organization and get very good results.

You can create an awesome EB and share that with candidates without any type of RM strategy or technology and it can be great. There is no need to have both, but both working together create a synergy that one does not have without the other!

Create a great EB and create a great RM machine and you will see results that are far better than anything else you’ve done. Far too often I see organizations that focus most of their effort and resources on one side and not the other.

I naturally put these two together within the chapter because I would never do one without the other. It doesn’t make sense to me, but you can. In reality, we all have an employment brand within the market, whether you actually created it or not.

Many times we internally think way higher of our EB than the actual market in which we are hiring gives us credit. Most of us will have an EB that the majority of our hiring audience has no idea about. Which is why a great RM strategy is critical to finishing off great EB work.

You can do one without the other, but rarely will it ever make sense.

Okay – that’s like 1/16th of a SHRM CP or SCP credit – go buy the book and get the rest!

The Candidate Bill of Rights (revisited)

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In November 2010 Monster.com asked me to write a post on a hot topic at that time a “Candidate Bill of Rights“.  Needless to say, I’m not a huge fan of a Candidate Bill of Rights – I’m a Capitalist and believe in a free-market system of HR and Recruiting.  Here was my main point then, and what they are still today:

Candidates –

You Don’t Have To Apply:

  • If we have a crappy working environment – you don’t have to apply
  • If we don’t pay appropriately for the market – you don’t have to apply
  • If we don’t give my employees opportunities for growth – you don’t have to apply
  • If we don’t treat you like a human – you don’t have to apply
  • If we don’t give you a full job description – you don’t have to apply
  • If we don’t tell you every step of the process – you don’t have to apply

You Don’t Have To Work Here:

  • If we make you wait endlessly without any feedback – you don’t have to work here
  • If we make you an offer that you don’t like – you don’t have to work here
  • If we don’t offer the right work-life balance – you don’t have to work here
  • If we give you a bad Candidate Experience – you don’t have to work here

Candidates – if any of the above is true – you have some decisions to make:

1. Can I live with what I know about the company and the experience they put me through to get this offer?

2. IF SO, do I want to come and work for the company?

3. IF YES – welcome aboard, you’re coming on ‘Eyes Wide Open’

4. IF NO – thanks, and good luck, we’ll keep trying to get better in case you want to apply again some other time.

You see we all have choices. If you don’t like the way I’m treating you as a candidate, don’t come and work at my company.  I would hope that most HR Pros are smart enough to get this fact. Treat candidates like garbage and they’ll stop applying for your jobs, thus making your job all the more difficult to fill.  That might be a bit pie-in-the-sky thinking because I also know way too many HR/Talent Pros that don’t get this!

They have a little bit of power and have decided to torture candidates with painfully long and arduous application and selection processes that aren’t helpful to their own companies, statistically, and definitely aren’t helpful to the candidates.  During a recession, they don’t see much impact from these horrible processes, but eventually, the tide turns and face the results of their actions.  Karma is a bitch!

So, do we need a candidate bill of rights? No!  Do you need to spend a ton of time, effort, and resources on candidate experience? No, as well!  Don’t go right ditch-left ditch and start over correcting.  Treat candidates like you would want to be treated.  Or don’t, and pay the price! Have a few standards and etiquette, and some manners.  It’s not hard and it’s not expensive.

Your Weekly Dose of HR Tech: @Filtered_ The 1st Objective Tech Interview Platform

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Today on the Weekly Dose I review the technical interview platform Filtered. Filtered is not the first technical interview platform on the market, but they might be the most advanced interviewing platform for IT talent that I’ve seen on the market.

Filtered was built by engineers who turned into Recruiters, but decided to turn back into engineers because the tech interview world was so broken they felt compelled to do something about it! What they did was build an IT interview platform that stops all of the cheating that is currently going on in the industry!

If you hire IT talent and you use some kind of coding test, etc., you already know how the game is played and won. There are massive corruption and cheating going on in IT hiring, because the current interview platforms allow for one person to log on and take an interview for another, pass it, and then the person who can’t do the work shows up, or shows up at a much higher pay rate then they should because they tested higher then what they are really capable of.

Filtered puts a stop to this in a number of ways using technology that constantly scans works, takes facial snapshots every few seconds, and utilizes machine learning to raise red flags of potential cheaters in progress of assessment.

What do I like about Filtered? 

– Filtered security is groundbreaking when it comes to stopping the cheating that is going on with your IT hiring. Filtered doesn’t allow cutting and pasting of code, it doesn’t allow the person who starts the test to get up and someone else to sit in and finish, it shows you exact GPS data of where a person is taking the test.

Why is this important? When Filtered ran a recent test for a client they were able to show one IT Contingent company the client was working with had 20+ IT assessments take place for 20+ different candidates from the exact same house in New Jersey! Cheating is going on, you are either ignoring it or don’t care!

– The Filtered team works with your IT team to create the right assessments and challenges that are needed to not just find qualified candidates but to actually find candidates that are the best that are applying.

– Recorded video interviews explaining why they did an assessment or challenge in the way they completed the task.

– Real-time data ranking so corporations can see which recruiters or which contingent firms are providing the best talent for your organization.

– Filtered shows verified skills being assessed, but also allows candidates to show other skills they might have as well, which can be verified within the system.

I love interview technology that helps organizations make better selections. One problem we’ve found out within the industry is that if people can cheat, they’ll find a way to cheat, so the technology has to stay out in front of the cheaters! Filtered is at the forefront of stopping the corruption that is taking place in the contingent IT industry.

There’s a great chance your contingent providers of IT talent are cheating your system. It’s rampant coast to coast. The most common is having someone else take the assessment, which gives you the belief you’re getting senior talent and paying for senior talent, and in reality, a junior/entry level IT person shows up to work.

I would encourage you all to demo Filtered and compare them to other technical interview platforms you are using. Filtered also has built a Data Science specific assessment as well, which is the only one I’ve seen in the industry. In a growing field like data science, it’s easy to make bad hires, so this is one more reason to look at the platform!

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

I’m in Indeed Jail! Help me!!! #FreeTimSackett

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Do you remember when getting stuck in LinkedIn Jail was all the rage!? I do! It was awful! There you were stuck on the outside looking in not being able to use a valuable tool you used every day to help you do your job.

I’m in Indeed Jail!

It’s somewhat like being in LinkedIn Jail, but different. When you got put into LinkedIn Jail, LinkedIn decided that that right thing to do was to let us know why we were in jail, and then, specifically, how do you get yourself out of LinkedIn Jail. Seems like a good business strategy.

How does Indeed get you all of those great candidates?

The Indeed model built a decade ago was freaking brilliant! Basically, the idea was scrap all the jobs from all the career sites so candidates will have one place to go to search for jobs. No one understood Google SEO at the time, so they scraped the jobs, then bought all the SEO and owned the space.

So, any candidate who was searching for a job on Google the first thing that would come up, always, was an Indeed link. They trained entire generations to search for jobs by going to Indeed. Brilliant!

Now, Google came along eventually and woke up to this and said, “Hey, wait, candidates are searching on Google for things like “Jobs near me” and we are sending them to Indeed for things that aren’t even what they are truly looking for. We can do this better!” Hello, Google for Jobs!

Google for Jobs decided “candidates are the most important thing”. Your Indeed sales rep will tell you this as well, although, they didn’t ever say this until Google for Jobs came along! So, Google changes the game, stops indexing Indeed (which is like a death sentence to companies that rely on Google search traffic), and says we can deliver a better job search for candidates.

So, Indeed is basically a dead man walking, but they have this window of time when we still have the entire world trained to go to Indeed and not Google. So, how do you take advantage of this phenomenon? INDEED JAIL!!! Cut off the non-suspecting companies of their free traffic and charge them money before they realize they don’t really need to do this because Google will give them the traffic they need.

So, what’s Indeed Jail?

Indeed Jail is when Indeed makes the decision to stop scrapping your career site and posting your jobs on Indeed. Almost every company at some point in the past decade has enjoyed a lot of free, organic traffic from having their job posting on Indeed. It was an AWESOME business strategy. It basically followed LinkedIn’s strategy, who followed basic drug dealing strategy.

Get people hooked on your product, then take it away and make them pay if they want it. I don’t say that to be mean! It freaking works really, really well! LinkedIn is a multi-Billion dollar company that got bought by Microsoft.

Indeed Jail is when Indeed stops giving you those free hits! Now, they just don’t take it away for no reason. My reason to be cut off, I was told, was because of a magical, mythical division within Indeed called “Search Quality”. My Indeed Rep didn’t shut me off, no! It was “Search Quality” who shut me off, and my Indeed Rep has absolutely nothing to do with Search Quality. In fact, they run almost as a separate company, locked away in an undisclosed, secret location!

My “Search Quality” issue was I’m a staffing company. An example of my issue is we work with a major employer to fill contract positions, not a position they would hire direct. The company gave us a job description for the contract position, which was basically the exact same JD they use to hire direct. Because the direct employer has priority at Indeed, and my posting was ‘too similar” my ‘search quality’ was bad.

Okay, I’m in Jail, Ouch, that hurts! Help me fix it! 

Let me say, I’m paying and have paid money to Indeed for various products, so it’s not like I’m not a customer. So, when you ask someone you’re paying for help, you expect help. But Indeed has no interest in helping you fix your search quality issue because that would mean you would get the product for free again!

I would love to tell you this is a staffing industry only issue, but it’s not. Little by little, and I have specific examples, corporate Talent Acquisition is also getting hit with ‘search quality’ issues and losing their free traffic from Indeed.

How can that be!?

Believe me, the corporate TA leaders I’m talking to are wondering the same thing. In one example, an Ohio-based employer is hiring hundreds of sales-related positions per year. They don’t use any staffing or RPO vendors, all the work is done in-house for direct positions. They have a big growth initiative so they went from maybe 50 openings to 200 openings, and Indeed cut them off! Because of ‘search quality’, and again, their rep would/could not help them.

I have a feeling this isn’t going to end well for Indeed. Right now they’re flying high! Going to hire thousands of more employees, which makes complete sense, because if you shut everyone off of free traffic, you’ll have a lot of TA pros panicking and buying Indeed products. At least until they discover it continues to cost more for less and less traffic as Google no longer indexes Indeed.

I’ve sent emails to the highest reaches of Indeed, pleading for help, and the only response I got back was from my rep offering to sell me more products!

I explained that I want this to be positive! Show me how to fix me, and I’ll show others how to fix themselves! Along the way, it’s a win/win since the more we understand about the Indeed products and services and feel like a vendor is truly helping us, we (as an industry) will support them!

Crickets!!! Crickets, I say, Chris Hyams!!!

So, what should you do to NOT get yourself in Indeed Jail?  

1. Never pay one dime to Indeed!!!

  • So one thing that has been pretty consistent with everyone I’ve spoken to that got put into Indeed Jail is that they were all (100%) paying customers of Indeed. Almost, like Indeed knew we were willing to pay for traffic, so they put us into jail on purpose! Up until the point of becoming a paid Indeed customer, none of the people I spoke ever had issues with being put in Indeed Jail!

2. Make sure you understand what is ‘bad’ search quality for Indeed. Good luck with this!

3. Enjoy the free traffic while you have it because eventually everyone will be shut off. Drug dealing works because we get addicted. You’re currently addicted to free Indeed traffic. That isn’t a sustainable model for a business.

So, what do you do if you’re already in Indeed Jail? 

1. Understand you’re not alone.

2. Understand that your true reality is you can live without Indeed traffic, and slowly but surely the traffic you get from Google will be greater. So, focus on ensuring your ATS and Jobs are as aligned as possible with the Google Job Schema – it’s super important!

3. Understand if you want more Indeed hits, you better get ready to pay for them from Indeed.

4. Understand Indeed has no vested interested in helping you fix your search quality issue, even if you’re a paid customer because it costs them money.

5. Look at Programmatic Job Advertising tools like: JobAdX, Talroo, Appcast, etc. Increase your posting strategy with sites like ZipRecruiter, CareerBuilder, Monster, LinkedIn, etc.  Invest in your own database with some talent rediscovery tools, use CRM technology, build and nurture your pipelines of talent.

My Offer Still Stands!

Chris Hyams, the President of Indeed, get your team to help fix my stuff and I’ll be your biggest fan in advocating and teaching others how to do right by candidates and by Indeed to make the world a better place. That’s all I ever wanted, for you to just help me. Help a paying customer fix their stuff. But you refused.

#FreeTimSackett

How Long Should It Take a Candidate to Make a Decision on a Job Offer?

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When you make a candidate an offer, how long do you give them to tell you they want the job or not? 24 hours? 3 days? 1 week? Immediately?

For two decades I’ve been in the camp of a candidate should be able to tell you ‘yes’ or ‘no’ immediately, or you (the recruiter and hiring manager) did something wrong in closing! But, I think I’ve changed my stance on this, if “fit” is really important for the position, your culture, etc.

Here’s the deal, if job and/or company fit is really important to your organization. The candidate should take as long as they need to, to make sure that your organization is the one for them. That might mean they need to finish up other interviews, do more research, go through counter-offers, etc.

So, if that takes two or three weeks, so be it. The fit is critical for you and you actually want the candidate to take their time with this decision.

I feel so strongly about this, I think you should actually make candidates wait 72 hours after you offer them the job, to give you an answer! Yes! You won’t accept an acceptance from them until they’ve taken 72 hours to really think about the job, the new boss, the organization, everything!

Why wait 72 hours if they already know!? 

A ‘cooling down’ period will give them some time to get through the infatuation period of getting the offer! It will give them some time to really think about your job, their current job, other jobs they might be considering. This time is important because too often, too many people get that offer and at that moment everything feels so awesome!

After a couple of days they come down from the high of being desired by you and start to think clearly, and all of sudden you’re not as pretty as you looked two days ago, or you’re even more pretty by playing hard to get.

But what if a candidate gets cold feet by this technique? 

That’s a real concern especially with historic unemployment in many markets and fields. If you force a candidate to wait 72 hours there is a good chance someone else might come in an offer them a job!

Yep! That actually would be awesome if that happened, because then you would really know! Do they love you, or did they just fall in love with someone else!? Remember, this isn’t for every organization. This is only for organizations where fit is critical to your organizational culture.

If a candidate gets cold feet by another offer or by waiting 3 days, they don’t really believe your organization is the one for them. They don’t believe what you have is their dream job or organization. Also, if you get cold feet by having them wait, you don’t really believe fit is important!

So, how long should it take a candidate to decide if your job offer is right for them? 

There is not one right answer. Each of us has our own internal clock to make those decisions. If you force a candidate to decide immediately upon offer, that speaks to your culture. If you let candidates decide on their timeline, that also speaks to your culture.

In a perfect world, I still believe if the process works as designed, and everyone pre-closed like they should, both you and a candidate should be able to make a decision when the offer is placed on the table. But, honestly, how often does our process work perfectly?

Hit me in the comments with what you believe is the proper amount of time you should give a candidate to decide whether or not they’ll accept your job offer?