Category Archives: The Recruiting Rules

Budgeting Yourself to Below Average Recruiting

Posted on by
Reply

I was with a great group of TA leaders this week at the ATAP annual board meeting. One of my colleagues made a comment during a break:

“You can’t budget yourself to great TA”

A Great TA Leader Once Said

Meaning, if you keep cutting your TA budget year after year, eventually your tech is going to be so dated, or behind the times, that you won’t be able to ever pull yourself out of the hole you budgeted yourself into. While you’ll save some money in the short term, ultimately these ‘cuts’ to the budget will cost you more overall when it comes to filling positions.

Ideally, you work for a c-suite that actually understands this and they aren’t coming to you asking for you to cut your TA budget and produce more quality hires, faster! That doesn’t really work, unless you’ve gone a run of ten straight years of padding your TA budget year after year with extra and this budget cycle is about getting back to a midpoint.

I’m not saying you need a ton of budget to have solid TA tools and processes. Too often we overspend on technology that has a lot of promise, but little actual, proven ROI. Also, we hang on to bad budget investments. Most TA leaders I speak to don’t have a real clear picture of what their best sources are and how much they are paying for each source.


When they run this analysis and really dig in, they always uncover a bucket of money that is being thrown away, but it’s a ‘legacy’ tool that at one point they relied on, but now it’s not producing like it once did, but they hope it’s going to come back, so they keep throwing money at it. It’s really scary to cut a tool that is actually producing hires, even when that tool is expensive, because we believe if we cut that over-priced tool we won’t get those hires from somewhere else.


Let me give you a Pro TA Tip! You will! Cut that $50K tool, take $25k of that money and give it to your most productive source in some way and you’ll most likely actually get more hires from that investment then you got on your weaker performing over-priced tool.

I don’t like to go backwards on my TA budget unless we know we’re going to have less hires for that budget year, or we are doing something to increase retention that will impact our capacity in a positive way. Every single time I’ve been asked to cut TA budget, but still produce, we didn’t get better, we fought like crazy to stay the same, or we got worse.

Be careful my TA friends when that budget director, CFO-type comes to you looking for cuts, but also wants you to produce the same or more. If you get trapped into this scenario make sure they give you some concessions on what they are willing to give up when it comes to your team’s services and make sure to continually remind them of your budget cut each time they complain that recruiting isn’t getting the job done!

The Talent Fix Book Club Starts this Week!#RecruiterDevelopment

Posted on by
2

If you are a regular reader of this blog than you clearly know I wrote a book, The Talent Fix, that was launched in April 2018. I have been overwhelmed by the awesome response and I would like to give back to the community that has given me so much. 

Beginning January 23, 2019, I’ll hold a monthly book club webinar, for free, where I’ll be going over each chapter of the book in detail, from a discussion point of view. Each webinar is scheduled for one hour, it might be a bit less or a bit more depending on discussion and questions. 

Each month, I’ll pull out some of the highlights and strategies, discuss them in more detail, open up the discussion to Q&A from the book club attendees, and probably bring on some micro-celebrity Recruiting guests as well to talk shop and continue to challenge the way we think about Talent Acquisition! 

We’ll go one chapter at a time, and while they might be too slow for some, most people don’t even read one book a year, so we’ll go slow and make sure we have truly dynamic discussions each week! 

The schedule will breakdown like so: 

  • January 23, 2019 – Introduction to the Book Club, we’ll breakdown Kris Dunn’s Foreword and I’ll tell you the “KD” story, plus a bonus topic of what recruiting tools you need to look at in 2019! 
  • February – Chapter 1 – Highlights, discussion, and live Q&A
  • March – Chapter 2 – Highlights, discussion, and live Q&A
  • April – Chapter 3 – Highlights, discussion, and live Q&A
  • May – Chapter 4 – Highlights, discussion, and live Q&A
  • June – Chapter 5 – Highlights, discussion, and live Q&A
  • July – Chapter 6 – Highlights, discussion, and live Q&A
  • August – Chapter 7 – Highlights, discussion, and live Q&A
  • September – Chapter 8 – Highlights, discussion, and live Q&A
  • October – Chapter 9 – Highlights, discussion, and live Q&A
  • November – A look forward to preparing for 2020, looking at our next book club read, and a mini-demo of the hottest recruiting tool on the market I found in 2019! 

Also, remember, I’ll bring in several surprise guests that are genius level TA leaders, sourcers, and tech experts as well! 

Register for the free Talent Fix Monthly Book Club! 

This will be the easiest Team Development you’ll do all year! I’ve already had multiple teams contact me about signing up! One TA leader went out and bought each member of his team the book so they could get started and be ready for January 23rd! 

Buy The Talent Fix on Amazon or SHRM Members can buy it directly from the SHRM bookstore at a discount with your SHRM membership! 

I can’t wait to talk to everyone on January 23rd! If you have any questions, just send me an email at sackett.tim@hru-tech.com! 

Questions I’m asking myself in 2019!

Posted on by
5

I’m constantly being asked about what are the “trends of 2019”.

Honestly, year to year trends are usually fairly unnoticeable to most people working a real job in HR and TA.

Google for Jobs was a giant trend in 2018 and yet most TA leaders still have no idea what it is and haven’t felt a real impact of it. Yet, it was a huge trend.

I can give you some great guesses about what the trends will be in 2019, but it’s fairly worthless. Me telling you that machine learning assisted automation will change how you find talent in 2019 isn’t going to really change a single thing you do.

Instead, I have all of these questions I would love to get answers to in 2019. Some of those answers will come from the industry, some will come through testing, and some will be left unanswered.

Here are some of these questions:

  • What are the common talent acquisition metrics we all should be using to measure the success and failure of our efforts? How do we get all TA shops to use these, or better, how do we get ATSs and TA suites to build these ‘common’ measures into their technology? (If you tell me Days to Fill/Hire I will punch you in the face!)
  • Can we automate most of the sourcing function across the talent acquisition supply chain? (I know it can’t all be automated, but it would seem with the current technology in the market 90% of sourcing could be automated. The last 10% are those Super Sourcers, like the folks that attend SourceCon.)
  • Can selection and assessment science make better hiring decisions than hiring managers? If so, how do we gain buy-in from hiring managers to move this science forward?
  • Is “Job Brand” more important than “Employment Brand”? Do candidates care more about your job or your company? (This is clearly predicated on the idea that the majority of candidates aren’t searching for companies, they are searching for jobs, yet we spend just a fraction of time on our jobs versus our employment brands.)
  • How can I tell if a person (either experienced in recruiting or entry level) from outside my environment will be a great recruiter inside my environment?

Let’s not kid ourselves, a softening of the economy in 2019 and 2020 won’t make our jobs significantly easier. A 4.0% unemployment versus a 5.5% unemployment isn’t really going to change most of our jobs. Talent will still be difficult to find.

While the TA industry has grown so much over the past decade, we still lag many other functions when it comes to some basic building blocks that will really move us forward. The idea we don’t have common measures of success across industries in recruiting is shameful for a function that wants to call itself a profession.

I’m super interested in what questions you are trying to answer in 2019! Hit me in the comments.

Starting 2019 off with a Recruiting Bang!

Posted on by
Reply

If you’re like me you took some time over the holidays to reflect and to think about how you could make your next year on this earth the best one yet!

One of my “areas of opportunity” (HR speak for “stuff I suck at”) is I’m rarely satisfied with my outcomes. So, of course I want to do more in 2019!

I’m an advocate of doing the hard stuff first. The stuff we don’t want to do. The stuff we put off way too easily. So, as we all get back into the groove, let’s get the stuff done we don’t want to do!

Here are some things you might want to put on the list:

  • Discover and establish the measures that have the actual most impact to your recruiting success. I’m going to tell you right now, those probably aren’t “Time to Fill” and “Quality of Hire”. Those actually have little impact to you recruiting talent to your organization and filling jobs.
  • Start measuring recruiter activity metrics and establish a baseline of activity, then work to increase those outputs. Every year the recruiter in my environment who sends out the most screened candidates to hiring managers makes the most placements. This is not by accident.
  • Fire the person on your team that needs to be fired. Well, I had a talk with Timmy and he assured me he’s going to try harder in 2019. No, he isn’t. Do yourself and your team a favor and give Timmy a gift of finding a job and place where he actually wants to give great effort.
  • Sit down with the hiring manager of your most difficult to fill position and have them tell you what they will be doing over the next 30 days to fill that position. Not what you will do, what they will do! One suggestion to help them – bring in their entire team and take thirty minutes to source their networks live all together in the same room.
  • Figure out which part of your technology that your team is not using and call that vendor and tell them you need the entire team retrained on how to get the most out of that tool or you won’t be signing a contract with them to continue in 2019.

I start with measurements because that will have the fastest impact on your recruiting success. If you don’t measure now, or have weak measures, understand when you put in strong measures your team will revolt. So, it might get worse before it gets better, but it will get exponentially better!

Hit me in the comments and tell me what’s number 1 on your list for 2019. I’m told that putting stuff in writing and making it public gives you a much higher chance of actually making it happen! Let’s do this!

Does it Capture Eyeballs? #RecruitmentMarketing

Posted on by
2

First off, hat tip to my buddy, Glen Cathey for sharing the article I’m about to reference. If you don’t know Glen, do yourself a favor and get to know him, follow him, stalk him. He’s brilliant and I read everything he ever puts out. If released his grocery list, I would read it.

The article title is “The Hottest Advertising Trend for 2018!“.

Can you guess what the trend is, before clicking over the article? Social media? Nope. Digital advertising? Nope? Block Chain? That doesn’t even make sense! Nope!

The hottest ad trend in 2018 is…Billboards!

Come on, Tim, I don’t have time for your crap today, I’ve got to find talent!

Look –

Digital grew more, but billboards also had growth, and they will grow less since they’ve been around since the advent of roads!

It makes sense, though, it today’s world where we capture your attention everywhere, and I mean everywhere, the noise has gotten insane. Except, it’s less insane when we are driving. Turns out, too many distractions and we start playing bumper cars on the highway!

So, Billboards are still highly effective and compared to other advertising, super cheap –

You can put up your “Help Wanted” message on a billboard and the only thing cheaper in getting attention is another old-school tool, the radio! (CPM – Cost per thousand impressions – so for every 1,000 people seeing your ad you’re only paying $5.22 on average)

I love digital media and all the social media tools and strategies. I don’t think you will ever walk away from those. But, in 2019, when Talent is still almost impossible to find, you need to go over to that 60-year-old in the marketing office and let them spin you a tale about the good old days of billboards!

Billboards work because they fill the simple need of putting your message in front of the faces of a lot of people, and some of those people will connect with that message. It’s not a rifle approach that new media tools have become, it’s definitely a shotgun approach, but in local markets, they still are super effective.

So, when your CEO comes running to your office ranting about how you need to find more talent, just let her know you’re going to be using 2018’s hottest marketing technique and solve the problem. Then go buy some billboard space!

Stop Saying “We Love Vets!” You don’t, or You would actually Hire them for real jobs! #VeteransDay

Posted on by
6

Veteran’s Day was yesterday! I’m sure your social media team made a big deal out it. Send around a lot of American Flag IG and Twitter posts. Even put up a blog post on your site about how much you just love Vets! The problem is, it’s all a big fat lie!

You don’t love Vets! You love the concept of being politically correct and wrapping your company and brand around the American flag! It’s basically Stolen Valor what you’re doing on your career site, acting like you love to hire Vets!

If you really loved Vets you wouldn’t be trying to hire someone who led a platoon of a hundred soldiers into battle for a $12/hr job with no career progression! You wouldn’t be trying to hire someone who was responsible for hundred’s of millions of dollars of machinery and resources into a $17/hr warehouse job. But, that’s how ‘you’ love Vets, right? Give them a shitty job!

I’m not a Vet. Never served. Really never even thought about serving. My grandfather fought in WWII and he gave me his medals when I was a young boy. Told me stories. I have uncles and cousins who are Vets.

I’ve hired countless Vets in my career. I find that Vets, compared to normal civilian hires, perform better on average. I hired a Vet to come work as a Recruiter for me, when he had no recruiter training (his name is Brian McIntosh – go connect with him, he’s awesome!) He was a tanker by Army trade. Not really something that correlates into great recruiting skills normally, but here are the skills he brought to us:

  • Dedication
  • Works his ass off
  • Team player
  • Motivated
  • Desire to learn
  • Exceptional at networking with other Vets
  • Colorful language! (Okay, I made that one up! But, hey, you spend some time in a hot tank and you’ll learn some colorful language as well!)

He normally would have been offered one of those $15/hr jobs. “Oh, you’re a tanker and have no real-world skills, that’s great we have a dead-end warehouse job for you to work in! We love our Vets!”

Think about how many great paying, salaried jobs you have that really can be taught to anyone. How many? 60%? 80%? That’s reality, right? Most of the jobs that we have can be taught to anyone with the desire,  the motivation, dedication, and willingness to learn.

I’m not trying to dump on decent paying hourly jobs. I know we have to fill these as well with great people, and some of those jobs turn into great careers for people, but let’s be real, our Vets aren’t looking at those jobs as their first choice upon serving our country. They want career jobs that fit the skills and training they received while serving our country.

So, what can you really do? 

My friend, Torin Ellis, came to the Michigan Recruiter’s Conference a couple of weeks ago and spoke about Diversity and Inclusion and made this comment – “You need to have a diverse recruiting team if you want to recruit diverse talent.”

So, if you want to hire Vets into real jobs in your company, you need to have Vets on your recruiting team! What we have found is our Vet recruiters know the environment and skills on both sides, so they know where a Vet will be most valuable in your organization based on those skills. A recruiter without this knowledge just looks at keywords on a resume, and thinks, “No fit” or “Hourly entry-level job”, not truly who this person is or could be for your organization!

Or you could also work with a Vet to come in and train your team around what jobs you have where Vets would be a great fit, and what questions they should be asking to find out what skills they really have. We find Vets aren’t the best at talking about some of the great skills they have, they don’t see as special, coming from a military environment.

Lastly, call out your hiring managers who say they support Vets, but then never hire a Vet when you put them in front of them. They aren’t supporting Vets, they just love wrapping themselves in the flag and acting like they support Vets.

Happy Veteran’s Day! Thank you for your service! If I can help you, please let me know.

Recruiting is not Marketing – Here’s why!

Posted on by
3

We love, I love, to say Recruiting is Marketing! I love Recruitment Marketing and the technology behind it, I think it’s brilliant! Recruiting is also not sales!

Why is Recruiting neither Marketing or Sales?

What’s the core function of marketing and sales? To welcome as many people as possible into your funnel so that all of those people will buy your product or service, or give to your charity, etc.

In Recruitment we in the Rejection business!

Can you imagine you walk into a Cadillac dealership? You saw the commercial for the new SUV, you decide you want that SUV. You saw the billboard for that same car, heard the radio commercial, heck you even saw an Ad on Facebook, it’s almost like they’re listening to your brain! You’ve got a pocket full of hundred dollar bills and you walk into the dealership because today you’re driving away in that brand new, beautiful Cadillac SUV!

Dealer – No!

Me – Um, what?! 

Dealer – No, we aren’t selling you that new Cadillac SUV, you’re not a Cadillac “Man”! 

Me – A what!? 

Dealer – Yeah, sorry, you don’t get a Cadillac today, we’re saving those for only certain people! 

It’s funny because we know this would never happen! I could walk into the dealership holding a severed head and the first words out of the salesman’s mouth would be “the trunk on our new sedan could hold a hundred of those heads!”

Recruiting isn’t Marketing or Sales, because true Marketing and Sales is in the business of ‘All’, not one. No one really gets rejected in marketing and sales if you have the means. In Recruiting, you could fit every single thing the organization is requesting and you will still get rejected. Recruiting is in the Rejection business, not the sales and marketing business!

If we/recruiting are in the Sales and Marketing business, we are in a really sick and twisted business! Hey, “Everyone” come and apply to our jobs, because I get really excited when I get to turn you down and say “no”! So, let’s not kid ourselves. Our business is about Rejection. Hey, come on over here and let me tell you what’s wrong with you, and then I’ll make the decision if we want you to be a part of our team or not.

Marketing campaigns sometimes try to fake like they’re being exclusive. “Only ‘you’ are being invited to buy this new SUV! You’ll be the first to own it! No one else!” Until next week when everyone will own it and actually have a better color than you. That’s not true rejection for those who don’t get it first, it’s just a game we play to increase demand.

So, why does this manner? 

If we know we are actually in the Rejection business, and we are, we/recruiters have to have an empathy level that is off the charts if we want to survive. Let me get this straight, you want me to talk as many people as possible into loving our company, then you want me to reject 99.9% of them? Yes!

To be able to do that and not drink yourself to sleep every night takes a really high ego or an endless supply of empathy towards all those great people who just wanted you to pick them, but your organization picked someone else, but they left it on your desk to share the bad news!

This is probably the main reason so many candidates never get dispositioned. We can all just crush only so many souls in a day! It’s easier to ghost candidates than to crush their dreams!

Rejection business is a hard, hard business to be in. Sales and Marketing are easy. Can you imagine how easy your life would be if you were able to give everyone the job!?

 

Your Weekly Dose of HR Technology: @ZipRecruiter – Connecting the Right People with the Right Jobs!

Posted on by
Reply

Today on the Weekly Dose I take an updated look at ZipRecruiter. Often I’m writing about technology on my site that none of you have ever heard of. I’m 100% sure almost every single person who reads my blog has heard of ZipRecruiter! At the very least you’ve heard their commercials on TV, Radio, Podcasts, etc. They are everywhere!

ZipRecruiter started in 2011 primarily as the job board for hourly, blue-collar types, to help SMBs hire better and faster. They didn’t try to hide who they were, they set out to build a job board, and they did it through advertising everywhere and anywhere. Come hire people fast and cheap. Bam, that’s who we are.

Fast forward to 2018 and a fresh round of over $150M in new capital and ZipRecruiter is now one of the most trafficked sites on the internet! Over 1.5 million businesses have used Zip, and they have received over 430 million applications for jobs listed on the site. And still, the Recruiting Community loves to dump on ZipRecruiter!

On Facebook last month someone posted a comment about ZipRecruiter and some of the biggest recruiting brains on the planet immediately started talking “ish” about Zip. I had one simple question, “Hey, have you used them in the past year, two, three?” Not one of them!

I hesitated writing this post because I actually didn’t want to give Zip publicity! Why? Because it works, and if it works and I’m using it, and you’re not using it, I win!

Privately, I’ve been having this conversation with TA leaders for a year or so:

Tim – “Hey, are you guys using Zip?”

TA Leader – No, we tried them three years ago and they sucked!

Tim – “Okay, you might want to test them again!” 

TA Leader – “Oh, you mean for hourly openings?

Tim – “No, for everything!”

Zip doesn’t get industry love from folks like me because Zip has never played “the game”! Meaning, Zip has never wined and dined the industry thought leaders or analyst. The belief is “hey, our customers are SMB and the vast majority of folks hiring for SMB will never read anything from an industry pundit”. Okay, that’s correct, but come one play the game with us, I love free steak! Instead of playing the game, they run more commercials and have built industry-leading technology behind the scenes!

As their leaders are proud of saying “We do things. We don’t talk about doing things.”

Zip has put a tremendous amount of resources and focus on engaging job seekers to make the experience sticky. That comes from ensuring Zip is matching jobs to candidates that actually match their skills and desires, not keywords. I can’t tell you how often I get sent emails from other sites for Nursing jobs! Why? I used to run TA at a health system and recruited Nurses! That’s bad tech. Zip doesn’t do that!

Zip’s recommendation matching technology is second to none. Netflix-like in the way it continues to improve based on the jobs you engage in and apply to, the more an applicant uses the technology the better the matching algorithm gets in returning great jobs to them the second one comes up on the site.

Google for Jobs (GFJ) also has had a tremendous positive impact on Zip’s candidate traffic. GFJ leveled the playing field for sites like Zip, and SEO is one other thing they are good at and prepared for when the opportunity came around. And Zip plans on using a bunch of that new cash to hammer home some machine learning SEO technology to continue to stay out in front and take advantage of the GFJ changes.

Is ZipRecruiter a silver bullet? No. Nothing in the industry is a silver bullet right now. Can ZipRecruiter be one of those bullets you have to finish the job? 100%. Will ZipRecruiter fill your Java Developer opening in BFE Wisconsin? Probably not, but nothing else will either! Will they drive additional traffic to most of your jobs, for a fairly inexpensive cost? Yes, they will, and that’s what they set out to do all along.

I’m a huge fan of testing annually. You’ll rarely hear me say, “Yeah, that didn’t work three years ago, so we don’t use it!” Really, three years ago? Okay, well, good for you! In TA we need to be a function of constantly testing and trying. You will be amazed at what doesn’t work in January, amazingly will work in July, etc. So, if you haven’t tried ZipRecruiter recently, it might be worth a test!

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

5 Things Great Employers are Doing to Drive World Class Candidate Experience in 2019!

Posted on by
Reply

I’m still struck at how for the most part, we treat candidates like garbage. Historically in Talent Acquisition, we had this really weird power dynamic that took place. We believed we (TA) had jobs to give out or not give out, like prizes, so we would force candidates into our processes and make them jump through hoops.

It’s been a super hard habit for many of us to break! Even with historic low unemployment numbers!

I have some help for you! 

I’m partnering with the folks over at Candidate Rewards to put on a free, live 1-hour webinar titled:

5 Things Great Employers Are Doing to Drive World-Class Candidate Experience in 2019! 

What can you expect to get from this webinar?

– 5 Rock solid strategies and tactics you need to be using to deliver more candidates to your organization!

– 3 Things great organizations never do to candidates, and that you can easily change in your own TA Shop!

– Candidate Experience data that will give you the ammunition you need to change your executive’s mind and give you more budget money to fix your Candidate Experience issues!

– Live Q&A with me on your toughest Candidate Experience questions!

Candidates Experience has been one of the hottest topics over the past five years, and it’s never been hotter when it comes to the hiring environment that we are in right now! Right now is the perfect time for most of us to look at our 2019 strategies around Candidate Experience, because for most of us it’s TA Budget Time!

If you don’t plan, you plan to fail! That’s what we are always told, right!? So, let’s sit down for an hour and discuss how to make 2019 the best year you and your TA team has ever had!

REGISTER NOW for this free webinar! 

I’m looking forward to presenting this information, it’s the first time I’ve ever done a Candidate Experience presentation, and I’m sure my takes will probably be a bit different than most, but you’ll have to let me know!

How do candidates find your company?

Posted on by
1

I have a brain crush on Smashfly’s Tracey Parsons. She’s a great Recruitment Marketer who flat out gets what you and I should be doing to get candidates to find us!

I only tell you this because Tracey shared something online this week that I had to share. I came on a LinkedIn post by Joel Cheesman (you can look him up as well, he’s way less impressive than Tracey, but he might be your flavor! JK, Joel! He’ll cry himself to sleep tonight if I don’t say that!) where Joel was stating a stat “80% of applicants start at Google“.

Cool stat. You probably didn’t know that. About a year and a half ago, Google said it was 47%, before they launched Google for Jobs, so it shows that GFJ is actually already having a big impact on candidate behavior.

Tracey’s response was this:

“And approximately 0% of those searches involve your brand name”

Bam! Mic drop! Walk off stage.

She’s dead on 100%-ish percent accurate!

No one is going to Google searching for “Jobs at Amazon” or “Jobs at ABC Manufacturing”. If they already know they want to see your jobs, they’re just going directly to your career site, or corporate site, where you’ll make them click around for five minutes to find your jobs. Oh, wait, maybe they should be Googling jobs at “X”!

I think Tracey’s point is that you shouldn’t be focused on SEO to drive people to your ‘brand’. You should be focusing on SEO to drive people to the market and the jobs you have, the brand at this initial point, doesn’t matter.

We love to think it matters, but 99.8% of us have an unrecognizable brand to the majority of candidates. That’s not a negative statement, that’s just reality. They don’t see any difference in what it’s like to work for us unless you’re a Unicorn brand.

But we aren’t all Google or Facebook or Amazon. We’re just good, solid companies to work for, that are virtually indistinguishable from every other good, solid employer who’s out there.

So, what can you do?

  • Truly understand the impact Google is making on candidate behavior.
  • Turn yourself into a Marketer. Think like a marketer. What would it take to get people to know who we are?
  • Turn your employees into Brand Advocates.
  • Stop paying Referral Bonuses, and buy Employee Referral Technology.
  • Build and turn on a Recruitment Marketing machine for your shop.

Also, go read and learn from super smart people like Tracey and Joel. That’s what I do.