Embracing Challenges on a Mission

Whenever someone mentions being “on a mission,” it reminds me of the Blues Brothers movie and their pursuit:

In our modern leadership landscape, openly declaring one’s mission is a powerful step. It makes complete sense, set a goal, sharing it with the world, now you’ve got some investment into making sure you truly do go after that mission. However, there’s a crucial aspect of missions that often goes unaddressed.

Acknowledging the inevitable bad days or rough patches within a mission is vital, yet rarely discussed. Many leaders shy away from admitting this reality. When challenges arise, panic sets in, and people begin to believe that the mission won’t be accomplished.

As leaders, part of our responsibility is to equip our team for the journey ahead. It’s not just about motivation; it’s also about presenting the truth. We must prepare our troops for the tough moments, the setbacks, and the muddy paths. Embracing the possibility that not everyone will emerge unscathed and there will be backwards steps is crucial. It’s in these moments that the real strength of leadership shines through.

The greatness of being on a mission lies not just in the endpoint but also in the journey itself. That has to be on a motivational coffee cup or something, right?

Iron Bowl 2023 Recap from a Non-Invested Fan!

If you read this blog regularly, you know my best friend Kris Dunn, and he’s an Auburn University fan. I’m a Michigan State fan. And like best friends do, we support each other in our fandom and sometimes in our misery of fandom.

Thanksgiving weekend each year is a big rivalry week in college football. You’ve got a lot of big games: UofM vs. Ohio State, Washington vs. Washington State, Florida vs. Florida State, etc. Arguably, the biggest one is Auburn vs. Alabama, which they’ve titled the Iron Bowl!

So, when Kris offered me to come down for a game, I, of course, had to go see the Iron Bowl! You know what they say? Throw out the records. This is a backyard brawl, brother vs. brother. These teams know each other like family, and it’s about bragging rights for the rest of the year.

I grew up in Big Ten country and have lived through every single UofM vs. MSU game since I was old enough to remember. For years, “we” (MSU) got destroyed by UofM. For most of my life, that was the case. Then we hired the right coach, and we went on a pretty good decade run. Kris and I like to believe that MSU and Auburn are similar. We have these big rivals with national brands, Michigan and Alabama, so you’re almost always going to be the underdog. But being the underdog has some amazing celebrations when you finally win one.

I won’t bore you with details of a game that has already happened. Long story short, like every classic memorable football game, Alabama won on a miracle play when it looked like all was lost, and Auburn got their hearts broken. I was there to see the entire devastatingly amazing thing.

Thoughts from a Big Ten Guy in SEC country for the biggest rivalry in college football:

  • Folks in the SEC take football more seriously than up north. That’s a fact. I will not argue. I’ve seen it firsthand. They get to the games earlier. They are way more engaged throughout. They don’t leave early.
  • The SEC pre-game stuff made me feel like I was in a cult. They have dudes with microphones leading cheers 20 minutes before kickoff, and it’s unlike anything you see in the Big Ten or Pac12. The entire stadium is doing these old-time 1940s type Raw-Raw-We-Kick’em-In-The-Knee type cheers. It’s funny and amazing all at the same time.
  • The Auburn Eagle flying out at pre-game is something every single college football fan has to see. It’s America at its finest, and if terrorists saw this in person, they would understand why America can never be defeated. You pair this with three F-15 fighter jets flying overhead, and you just want to wrap yourself in the flag and stand a post!
  • Alabama’s band had 30 women twirling guns. GUNS! AMERICA! You can’t make this up. Thirty women wearing bathing suits, in stripper boots, and twirling guns! It made me want to go vote!
  • If I’m running a football stadium in the Big Ten, ACC, Pac12, etc. I am sending my stadium entertainment team to watch SEC games in person. They do it differently. They do it better. I’ve never been to a better stadium environment than the Iron Bowl at Auburn.
  • I love college sports because I think you have more of a chance to see amazing things happen, I.E., Upsets. The joy and pain you see in upsets can’t be replicated. I got to witness that, in a way, fans of those teams will talk about for a decade until the next amazing thing happens. Ten years ago, for the record, the Kick 6 happened, which snatched the win out of Alabama’s fans’ hands with one second, and Auburn got the big win. For a decade, Auburn has been able to warm themselves on cold nights thinking about that one memory. Now, it’s Alabama’s turn. The hard part for Auburn fans to swallow is that it seems like Alabama has an embarrassment of riches, and they don’t deserve this moment. I kind of agree! The underdog deserves this moment!
  • These are 18-22-year-old kids playing a game they love with hopes of going on to professional football. Less than 1% will. So, at the end of the night, when the lights go off, and crowds go home, these are still just young men playing a game and trying everything in their might to win. For themselves, their coaches, their school, and their fans. I have to remember this sometimes. For how badly I want my team to win, those kids playing the game want it a million more times than I do. They are the ones putting in the work. So, my heart breaks for the Auburn players.
  • Alabama coach Nick Saban said it best after the game. Basically, if you play the game long enough, you’re going to experience some amazing things and some heartbreaking things. That’s part of playing the game. That night, he got to be on the positive side of that experience, but he’s also been on the other side. The bad times make the good times all that better.

Thank you for allowing me to indulge you with something non-recruiting or HR-related. Although, there’s a lot of learning from the greatest things we experience in our lives that I’ll definitely take with me!

Unlocking Talent Gold: Embracing Hiring Veterans

In HR and talent acquisition, we’re always on the hunt for the ultimate hiring solution. We’re willing to explore almost anything that promises better talent for our organizations. So, it perplexes me that most organizations overlook a massive talent pool – veterans. Let’s dive into why hiring veterans is a game-changer:

Teamwork – The military hones teamwork skills like no other. While a lot of companies find it hard to get their teams to work together, veterans are all about teamwork.

Following & Giving Directions – HR pros always have the best stories of employees struggling with basic instructions. Leadership training discussions are recurrent, focusing on the need for clear direction. Veterans bring an ability to both follow and give concise directives—a skill set sorely needed in organizations.

Pressure Handling and Deadline Management – When someone’s life or safety is at risk, you learn how to work under extreme pressure, which probably pales in comparison to much of the pressure we put on ourselves and our employees in normal work situations.  Regardless, having individuals who can not only handle pressure but thrive under pressure, are skills our organizations need.

Planning and Organization – Military training instills impeccable planning and organizational skills, an area where many employees struggle. Hiring managers often stress the importance of being organized, and veterans are really good at it.

Flexibility and Adaptability – Change is a constant in organizations, and managing it consumes resources. However, veterans excel in adapting to change, drawing from a background where constant adaptation was the norm. Their ability to navigate change smoothly is a skill that organizations desperately need.

So, why the struggle in hiring veterans? It’s not about the veterans but about HR professionals stuck in a rigid mindset. We’ve cultivated a culture fixated on matching every single qualification in a job description, missing out on the potential of great individuals. It’s time to shift from instant gratification to investing in training and nurturing talent within our organizations.

While we are at it, let’s dispel some myths around veterans:

  1. Misconception: Military service is for troublemakers or those not smart enough for college. Reality: For many the military is a strategic choice, not due to a lack of intelligence or options.
  2. Misconception: Veterans are rigid and only understand top-down management. Reality: Today’s veterans are well-versed in soft skills leadership, adaptable to various management styles.
  3. Misconception: There’s no time or resources to train veterans. Reality: Not true – plus haven’t you already had that position open for 6 months? The fact is, this is an organizational choice and you as an HR Pro have the influence to change it. There are many resources out there for organizations to train returning veterans.

We have great men and women who make a personal choice to keep this country great.  As employers and American citizens, we owe these men and women a chance. At HRU Tech, 28.6% of our new hires in 2020 were Veterans. Grab this free eBook, crafted to elevate your Veteran recruitment approach to new heights. They deserve a shot, and this resource can help to make that happen.

Maximizing Employee Referrals: The Key to Hiring Success

Referral hires often stand out as the cream of the crop in any company’s recruitment efforts. It’s a simple equation:

Good Employee + wanting to stay a good employee + employee’s reputation = usually good people they recommend to HR/Recruiting to go after and hire

I’m like Einstein when it comes to HR math! However, here’s the challenge: despite this equation, many companies struggle to receive enough referrals. We’ve analyzed our referral process, fine-tuned collateral materials, and even leveraged technology to automate referrals. Yet, the numbers remain short of our expectations and needs.

There’s a straightforward but often overlooked aspect: giving employees explicit permission to share job openings within their personal and professional networks every time a referral is needed for a specific position.

HR excels in roll-outs—we’re masters at initiating programs. However, where we often stumble is in the continuity of these programs post-roll-out. Brutal truth, but true.

So, how can you ramp up your referral game?

  1. Establish a program (surprisingly, not all companies have one).
  2. When in need of a referral, ask for it every single time. Assuming that employees will naturally share openings isn’t always effective.
  3. Specifically “give permission” to employees to share job openings on their social networks—Facebook, LinkedIn, Twitter, Instagram, TikTok you name it!

BEST PRACTICE TIP: Create departmental email groups. When a relevant position opens up, send an email to the group with standard referral language and an easily shareable hyperlink along with clear instructions.

Granting “permission” triggers action—it’s a psychological thing, and it works wonders. Think about it, like you were a 5 year old.  Your parents tell you, you can’t ride your Green Machine in the street.  Then, one day, Mom is out getting her nails done and your Dad sees you doing circles in the driveway on that Green Machine and he goes “Hey, why don’t you take that into the street?!”  What do you do?  You immediately take that bad boy for a ride in the street! Dad “gave you permission” and you ran with it!

Referrals aren’t quite the same, but it’s surprising how some employees question whether they’re allowed to share job postings with friends and family. Don’t assume—they might surprise you.

So, empower your employees. Give your employees permission to get you some referrals! Or what if you allowed anyone in your company to hire?

Pre-Thanksgiving Desk Cleanup: Master Marie Kondo’s Method for a Neat Workspace!

As a dude, staying organized isn’t my strongest suit. But thanks to decades of heavy training from Mrs. Sackett, I’ve managed to steer clear of chaos (mostly!). Once you embrace organization, you can’t help but notice when things aren’t organized!

Lately, the buzz has been all about Marie Kondo and her knack for tidying up. Picture this: it’s the prelude to an epic Thanksgiving break, and all you want is a clutter-free workspace to dive into the holiday spirit. So, I’m sharing a video detailing the Marie Kondo method for desk organization—talk about perfect timing!

Share snaps of your revamped desk post-Kondo method—I’d love to see the transformation!

Have a great holiday extended weekend! See you all back here Monday!

Life’s Tough, But It Evens Out

In the realm of motivational quotes, one has continually stuck with me: “It’s hard, but it’s fair.” An older football coach used it to fire up his players, but it speaks volumes about life today.

The coach’s son, Toler Jr., eloquently defines the meaning of the phrase:

“It’s about sacrifice. It means that if you work hard, at the end of the day, fairness aligns with your efforts. It’s about investing time and readiness for the opportunities.”

We all think our parents are hard on us growing up.  I recall stories I tell to my own sons of my Dad waking me up on a Saturday morning at 7am, after I was out to late the night before, and ‘making’ me help him with something, like chopping wood or cleaning the garage out.  He didn’t really need my help, he was trying to teach me a lesson about choices.  If I chose to stay out late at night, it was going to suck getting up early to go to school.  He shared with me stories of his father doing the same thing – one night my Dad had gotten home late, so late, he didn’t even go to bed, just started a pot of coffee and waited for my grandfather to get up, figuring that was easier than getting a couple of hours of sleep and then hearing it from my grandfather the rest of the day.

In my role as an HR professional, I witness this every day in the workforce. There are those who consistently dedicate themselves without expecting special treatment. Others will put in the minimum, then expect a cookie. It’s a tough life lesson for those folks. Often, they depart, perceiving unfair treatment, and move between jobs, slowly learning the importance of effort and time investment. In my three decades in HR, genuine hard workers rarely face injustice. Occasionally, undeserving individuals might receive promotions, but the hard workers usually secure the better end of the deal.

As a parent, I hope I can teach my sons this lesson: Life is inherently challenging, but commitment and hard work pave the path to fairness.

The Role of HR as Coaches

There’s an article by Atul Gawande in The New Yorker discussing the importance of “Coaching.” Gawande, a writer and surgeon, talked about coaches as not just teachers but as observers, judges, and guides. From the article:

The concept of a coach is slippery. Coaches are not teachers, but they teach. They’re not your boss—in professional tennis, golf, and skating, the athlete hires and fires the coach—but they can be bossy. They don’t even have to be good at the sport. The famous Olympic gymnastics coach Bela Karolyi couldn’t do a split if his life depended on it. Mainly, they observe, they judge, and they guide.

Gawande, A. (2011, October 3). Personal Best. The New Yorker.

In my HR role, I’ve always believed that HR can act as coaches across our organizations. But there’s often pushback, like “You can’t coach me in Marketing, Operations, or Accounting.” Exactly—I’m not here to teach you those things; I hired you for that. Building a coaching culture starts with hiring people open to being coached.

More from the article:

Good coaches know how to break down performance into its critical individual components. In sports, coaches focus on mechanics, conditioning, and strategy, and have ways to break each of those down, in turn. The U.C.L.A. basketball coach John Wooden, at the first squad meeting each season, even had his players practice putting their socks on. He demonstrated just how to do it: he carefully rolled each sock over his toes, up his foot, around the heel, and pulled it up snug, then went back to his toes and smoothed out the material along the sock’s length, making sure there were no wrinkles or creases. He had two purposes in doing this. First, wrinkles cause blisters. Blisters cost games. Second, he wanted his players to learn how crucial seemingly trivial details could be. “Details create success” was the creed of a coach who won ten N.C.A.A. men’s basketball championships.

Gawande, A. (2011, October 3). Personal Best. The New Yorker.

In working with adult professionals, coaching isn’t about teaching new stuff but helping them analyze and improve what they already do well. Instead of fixating on weaknesses, HR can help make employees’ strengths even stronger.

Coaching has become popular lately, with various types like leadership or life coaching. But coaching for professionals is less common. I believe in HR professionals acting as more hands-on coaches, working daily to improve skills that directly impact the business, not focusing on personal challenges.

One big challenge for HR transitioning into coaching roles is that many employees lack self-awareness, just like us! A great coach helps someone see things in themselves they didn’t notice before.

If HR can build this self-awareness in organizations, it could lead to some amazing changes.