Category Archives: Brilliant Mind

HR’s Christmas Gift

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Ok, before we get started, stop it.  I could have titled this, “HR’s Holiday Gift” or “HR’s Chanukah Gift”, etc. But, I didn’t, the majority of people celebrate Christmas, so I used Christmas. Breath in HR people. (for the record we celebrate both Hanukkah and Santa in my house – my kids are equal gift getters!).

So, what would it be? If you could have one thing in HR for Christmas, what would you ask for?

And don’t be lame. “Oh Tim, I would just ask for world peace and that Snapple brought back Compassion Berry” No you wouldn’t, not if it was real. I mean for really real!

I’m sure a bunch of HR Pros would ask for a new HRIS System. I mean that’s what we do during the holidays, we want the biggest baddest fastest new electronic device that will make our lives easier and make us look 10 pounds thinner!

I’m sure a bunch of HR Pros would ask for the ability to Hire more employees!  What a gift that would be.  Not only for the people getting hired, but for your overwork staff. One thing that hasn’t come back from the recession is HR and Talent Acquisition staffs. Most shops are still running very thin!

I’m sure a bunch of HR Pros would ask for a new Employment Brand!  Oh to be as sexy as Google, Zappos or Sodexo! Wouldn’t that be a wonderful environment to work in HR.  Life just seems easier when you work for a sexy brand.  It isn’t actually, but that’s what great branding does.  It makes some idiot like me think it must be easy to work in a great place like that, so they should hire me!

I’m sure a bunch of HR Pros would ask for better Talent for their organizations (which is technically way more than one gift, but let’s face it, some of us HR Pros don’t follow directions well!).   This is the freaking holy grail, right!  If we only had the top talent (instead of saying we only hire top talent – then hire those who respond to our posts) our lives would be so much easier!

There are so many things we could ask for in HR, but this is why I love HR – for all those gifts I listed above, and for so many more you and I could come up with, we work in a profession where we have the ability to deliver each and everyone of those to our organizations.  With enough time, patience, influence, strategy and luck, not one of those things I couldn’t give my organization.  Maybe that’s the best gift of all.

For the record – Visionary Leader – that’s my one gift – the one I would ask for.  Those are rare, those are hard to find.  Not many of us get the opportunity to work with a true visionary. Great managers, strong leaders, charismatic personalities – yes; But a Visionary Leader, that is something few get the opportunity to experience.

What would be your One gift you want for HR this holiday season?

Sometimes You Paint Fish in Vaginas

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Pablo Picasso is one of the greatest and most influential artists of the 20th century. He has some of the greatest works ever made.  He also made this. It’s called The Mackerel.

The Mackerel
Yep. One of the greatest artist ever made this. You see, to make great works, you have to make a lot of works. Great artist don’t just make great works. Sometimes they make fish in vaginas.  Sometimes what they think is a good idea fails. That’s how they perfect their craft. Every once in a while, greatness is the result.

I write a lot. At least every business day I have a post going up. Many times I have posts going up on other sites, as well.  Ideas come to me, such as my frustration with sourcing and talent acquisition, and I write about them.
I feel, far too often, talent acquisition blindly follows the pack without determining what is right for their environment, their culture, and their needs. Does this mean every day I’m frustrated with HR, recruiting and sourcing?  No. I’m going to write some stuff that I’ll look back on and wonder, “Why did I write that!?”

That’s part of the process.

We are at a place in our society where you can’t have one idea one day, and have another idea the next, if it contradicts one idea you’ve ever had in your whole entire life. What I believe in now, 20 years into my career, isn’t even close to what I believed in starting out in my career. And we lose our minds and judge people in this industry if someone has a different opinion than ours.

At this point in my career, I don’t read a lot of stuff in the HR and Talent space, primarily because I agree with a lot of it.  It’s like the pastor preaching to the choir. It’s not needed because they’ve already bought in!  Now I like reading stuff that I totally disagree with because it challenges my assertions and makes me rethink my positions.

It’s not my goal to write about stuff that is controversial. I’m not that guy. I get far more traffic on my positive posts than on my controversial posts. And it’s easier to write about hugs and babies and show videos that make you cry and appreciate your life.

But I will write about stuff that matters. Some of it will be great. Some of it won’t stick. I hope that people in our industry will see the art for what it is and avoid personal attacks. I know some of the most vocal people in our space. I admire them for their skills. I want to give everybody the space to develop new and deeper ideas, even if those ideas contradict earlier blog posts. And I don’t want to start calling them out when they write their fish-in-vaginas sourcing and talent manifestos.

***Shoutout to my friend Laurie Ruettimann for some editing help with this post***

 

 

Dreams Are Adjustable

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I once wanted to be a teacher.  In fact, until I was about 23 years old, I thought that was going to be my future.  Then I taught, and found it wasn’t for me.  Not the teaching part, the public education administration part.  It only took one example to show me public education was fundamentally broken.

The local museum in town had this great exhibit in for only two weeks, by chance my class was studying the same thing, what luck, I thought to myself, the kids will love this! I went to my principal and told her I wanted to take the kids to museum instead our annual trip to the zoo.  “Can’t do that”, she said, “had to be approved a year in advance, but you can do it next year”. “It won’t be here next year, it’s a traveling exhibit, it’s only here this year.”, I explained.  “Sorry, won’t happen”, she replied. “What if I got parents to do this after school, or on a weekend, and it wouldn’t cost anything?”, I pleaded. “Nope, can’t let you do it, don’t waste your energy on this”, she could see my rising frustration on something that made no sense.

So, we went to the zoo. The same zoo the kids went to every year, for the same tour, same learning, same cage animals, not even trying to get out.

The writing was on the wall for me, right then and there.  These people didn’t really care about educating kids. They cared about following process and procedure. Even if it didn’t make sense.  My dream of being an educator needed an adjustment.

My dream didn’t die, I just found a new way to scratch that itch.  So many people believe if they didn’t reach their dream, that it dies.  I think that’s just an easy way to getting out of doing the hard work.  The hard work isn’t all that you put into reaching your dream. That is actually work you enjoy, you’re chasing your dream.  The hard work starts when you can’t reach your dream, or you decide the dream you had is no longer the dream you want.  The hard work starts the moment you adjust your dream to something else.

I truly believe people should chase their dreams for as long as they’re appropriate. Awesome, you want to play football in the NFL, that’s great! You’re now 38 years old and never made a roster, time to make an adjustment!  How about working in some capacity in the NFL? Coaching? Marketing?

We give people a false sense that it’s alright to chase your dreams forever.  We even give them examples of some 90 year old lady who ran her first marathon, or something like that. We encourage it. Never do we feel it’s appropriate to tell someone, “Hey, maybe it’s time to think about something else”.  Maybe it’s time to adjust your dream.  It’s okay. You won’t shrivel up and die.  It’s just a dream, they’re adjustable.

How to Hire a Hustler

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Hustle: (via Marriam-Webster) “to sell or promote energetically and aggressively”.

Hustle: (via Urban Dictionary) “Anything you need to do to make money”.

Hustle: (via Sackett) “Getting sh*t done with a smile”.

I’ve been thinking a lot lately on what really makes someone successful.  I know folks who are completely brilliant, in a way most of us can’t even comprehend, both intellectually and creatively. I know why they’re successful. I also know of people who don’t seem to be the smartest, or the most creative, but they are also super successful. Those are the ones that make me wonder, what makes them successful?

They know how to hustle.

I say that will a love for what they do. Most people can’t hustle. It’s not in their makeup, their DNA.  It’s not a skill you can learn, you are either born a hustler, or you’re not.  Hustling gets a negative connotation. When in reality, it’s not always negative.  I find those people who I’ve worked for that have a hustler’s mentality can be highly professional and highly successful.

The thing is, there is really no replacement for hustle.

Not every organization needs people with that skill, and I don’t think I would want an entire organization of hustlers!  You need some, though, and you need them in the right positions. Hustlers know how to get things done in an organization.  They know how to make people feel like both sides won.  Some of the best hustlers I know in HR are on the labor relations side of the business.  Contract negotiations are usually one big hustle!

I wish someone would come up with an assessment that measured someones hustle level!  Hey, HR Tech, get on that! I’m buying.

Here’s the traits I think you need to find when assessing someone’s hustle level:

1. Are they willing to what it takes to be successful in whatever role it is you’ll be putting them in?

2. Do they have an entrepreneurial spirit?

3. Are they self-driven and ambitious?

4. Do they like competition?

5. Do they enjoy interacting with others?

6. Do they have a high tolerance to handle rejection?

7. Are they coachable and willing to adapt?

I don’t care what kind of department you are running in an organization, you can benefit from having a hustler on your team.  I think you could take most street hustlers off the street, clean them up in a corporate professional way, teach them corporate language, and they would thrive in corporate America!  No formal education. No skills. Just hustle. Let’s face it, most of what we do in corporate America is hustle!

The Real HR and Talent Job Titles

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I have a feeling HR and Talent Acquisition would look a lot different if we were to use job titles that more clearly explained what those roles actually did.  Here are some of the ideas I had:

Current Job Title Actual Duties Job Title
Corporate Recruiter Post Jobs on Internal Career Site Pro
Agency Recruiter Mine Resume Database Pro
Corporate Sourcing Pro Search the Internet All Day Pro
Agency Sourcing Pro Search the Internet All Day and All Night Pro
Employee Relations Manager Professional Kleenex Hander-Outer
Employment Brand Manager Professional Work Environment Maker-Upper
Compensation Pro Market Ranger Maker-Upper
Benefits Pro Finder of Benefits I Like Pro
Diversity Manager Developer of United Colors of Benetton Culture
Human Resource Manager Employee Fire Fighter
Human Resource Director People Accountability Officer
Vice President of Human Resources Wizard of People Bull Shit
Chief Human Resource Officer Deepak Chopra of Corporate Leadership

 

What do you think?  Do you have better ones?  Share them in the comments!

The Search for the Magical Solution

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Have you been in that place?  You know the place. That place where you feel the only option you have is to find some ‘magical’ solution to whatever problem or issue you’re facing.

That’s the problem, there is no magical solution.

But we search, and search, and search.  This seems to happen a lot in HR.  We tend to need more magical solutions than most other parts of the organization.

The search only stops when the problem takes care of itself.  And it always does.  Mostly, you just take too long to come up with a magical solution, so time does it for you.  This is usually the worst option, but since you didn’t move on any solution, the only solution presented itself.

We spend so much time and resources searching for magical solutions.

That’s really your sign.  The moment you believe it’s going to take some sort of extraordinary solution to solve your issue is when you should stop looking.  That is the exact time when you start providing ‘lessor’ options.  Well, we aren’t going to land Jack, our number one candidate and the only person in the world that can do this job.  Here are two others that can do about 75% of what we need.  When would you like to talk to them?

Lessor doesn’t mean bad.  It only means that it’s lessor than magical!  Look, we can’t come up with a magical solution, here’s what we have.  The faster you can move forward, away from magical, the sooner you’ll actually solve your problem for real.

I’m pretty damn good at Recruiting and HR stuff, but I’m not magical.

What I can do is move things forward in the best direction we have available to us.  You might not want to hear that, because magical stories are so great to listen to, but this is what we have.  Stop searching for magical solutions and start delivering real solutions.

 

You’re Scared to Make HR Simple

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Have you ever wondered why HR Departments continue to make complex processes?  In reality, all of us, wants things simple.  But, when you look at our organizations they are filled with complexity.  It seems like the more we try to make things simple, the more complex they get.  You know what?  It’s you – it’s not everyone else.  You are making things complex, and you’re doing this, because it makes you feel good.

From Harvard Business Review:

“There are several deep psychological reasons why stopping activities is so hard to do in organizations. First, while people complain about being too busy, they also take a certain amount of satisfaction and pride in being needed at all hours of the day and night. In other words, being busy is a status symbol. In fact a few years ago we asked senior managers in a research organization — all of whom were complaining about being too busy — to voluntarily give up one or two of their committee assignments. Nobody took the bait because being on numerous committees was a source of prestige.

Managers also hesitate to stop things because they don’t want to admit that they are doing low-value or unnecessary work. Particularly at a time of layoffs, high unemployment, and a focus on cost reduction, managers want to believe (and convince others) that what they are doing is absolutely critical and can’t possibly be stopped. So while it’s somewhat easier to identify unnecessary activities that others are doing, it’s risky to volunteer that my own activities aren’t adding value. After all, if I stop doing them, then what would I do?”

That’s the bad news.  You have have deep psychological issues.  Your spouse already knew that about you.

The good news is, you can stop it!  How?  Reward people for eliminating worthless work.  Right now we reward people who are working 70 hours per week and always busy and we tell people “Wow! Look at Tim he’s a rock star – always here, always working!”  Then someone in your group goes, “Yeah, but Tim is an idiot, I could do his job in 20 hours per week, if…”  We don’t reward the 20 hour guy, we reward the guy working 70 hours, even if he doesn’t have to.

Somewhere in our society – the ‘working smarter’ analogy got lost or turned into ‘work smarter and longer’.  The reality is most people don’t have the ability to work smarter, so they just work longer and make everything they do look ‘Really’ important!   You just thought of someone in your organization, when you read that, didn’t you!?  We all have them – you can now officially call them ‘psychos’ – since they do actually have a “deep psychological” reasons for doing what they’re doing – Harvard said so!

I love simple.  I love simple HR.  I love simple recruiting.  I hate HR and Talent Pros that make things complex – because I know they have ‘deep psychological’ issues!  Please go make things simple today!

Where Have All The Recruiters Gone?

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Originally posted on Fistful of Talent back in April 2011.   Maureen Sharib reminded me of this on Twitter and I wanted to share. Enjoy.

I don’t get it – I don’t get why somehow over the past 5 years it’s not alright to be called a “Recruiter.”

Okay, let me back up a bit. I’m sick of hearing about “Sourcers”! You know what a Sourcer is?  It’s someone who can’t close a candidate. In the beginning, recruiters had to do it all – put together the JD, come up with a marketing plan (oh, I’m sorry we call that “sourcing plan” now), go out and actually find the candidates (oh, my bad again “go out and source”) and then we had to actually call up the candidate and see if they were someone we had interest in moving forward into the process.

Look, I’ve seen the recruiting desk cut up more ways than a mom trying to be creative with a PB&J in May, after making 180 PB&J’s throughout the year (parents making their kids lunch each day get this reference, others won’t!). I get that it can be more “efficient” to separate out “Sourcing” and “Recruiting.” I read 7 Habits, you didn’t discover something new, companies have been cutting up the recruiting desk for decades. In 1993, I was hired into staffing to be a “Research Assistant”. Guess what that was? Yeah, some idiot who didn’t know how to close (yet) but could go out and find potential interested candidates (by any means necessary) to give to the “real” recruiter who could close them on a position.

So, here’s the rub, right? Who’s better, Sourcers or Recruiters? I’m guessing in most organizations  using this model, they are selling it as if they are equal, which blows all of your efficiency right off the bat. They aren’t equal, one is collecting shells on a beach and one is polishing shells and telling sucker tourists how rare and valuable they are to make a buck and keep the lights on. If the shell picker-upper went away, would the shell polisher/seller go out of business? Hell no, they’d take their butt over to the beach, pick up some shells, take them back to the shop, polish them up and sell them. Would they be as successful? No, but it’s all relative since they also wouldn’t be paying the overhead of Mr. Picker-upper.

I actually like the Sourcing and Recruiting dual model in shops that have that kind of volume, it makes sense. Someone who is exceptional at sourcing combined with someone who is fantastic at recruiting will place more great talent than 3 people all doing it on their own. But let’s not start handing out trophies to the Sourcer.  I can train anyone to source. I’ve failed many times at training someone to close. One of those skills is transactional. One is transformational.

There are a number of companies right now in India that for pennies on the dollar will source candidates for you, and they’ll do it better than Steve who is sitting on Facebook right now “building his Talent Community”. It’s transactional. It’s a process.  it can be outsourced without a slightest blip to your recruiting function.

And okay, haters, before you go all crazy in the comments, let me say this, I think the sourcing technology, tools, etc. are all great. I love reading and trying out the techniques that are shared constantly by FOT’s own Kelly Dingee, or others like Glen Cathey, Amybeth Hale, Maureen Sharib, Jim Stroud, etc. (it’s amazing industry changing stuff). I don’t hate sourcing. In the right organization it makes perfect sense, but be careful. What I find is that many organizations want to move their best sourcers to recruiting and they fail because it’s two different skill sets. Don’t make that mistake.

So, where did all the recruiters go? The fakers – the ones who don’t want to pick up a phone – want to call themselves Sourcers. Why? Because the accountability of finding someone vs. closing someone – is on two different levels. I can find who is the top developer at a company, but it’s a different story in talking that developer into why they need to join my organization. The recruiters are still there – just look for the ones with the phone to their ear.

HR TV Shows I Really Want to See

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I sure not too many folks have seen the Top Recruiter Internet based TV show.  It’s going after an extremely narrow audience to be sure.  But it looks and feels like a real live, reality TV based show, except you watch it on your computer and not on a specific TV channel. Chris Lavoie, the producer and originator of the show, does a great job. He gets what sells, which is mainly sexy people in conflict with each other.  It’s the basic formula for every successful reality based show.

Top Recruiter is in it’s third season, I’ve watched 5 minutes of one episode in the first season.  I personally know some of the folks who have been on it, they seem to have fun with it. That’s what life is about.  And Chris has found a market of HR technology companies that want to pay for content, and he’s paying his bills! That’s what also counts.  Here’s a marketing shot:

Top Recruiter

 

See what I mean? Sexy. Chris is up front, he’s a nice dude, regardless of how it looks all douchey. That’s marketing, you have to sell it.

I have a few more HR related TV show ideas for Chris (even though he hasn’t asked me) that I think the HR community would eat up!  Check these out and let me know what you think:

Frumpy HR Manager

 

Or, if that one doesn’t seem ‘sexy’ enough. How about this one:

Top Personnel Dept

 

I just really think these shows would connect with the HR world!  What do you think, hit me in the comments.

 

 

 

 

 

 

 

Will ‘Facebook at Work’ be a LinkedIn Killer?

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At this point you’ve seen the announcement, Facebook has decided to go after some of that ‘professional’ networking money, with a product called Facebook at Work. A space currently owned by the LinkedIn empire.  Who does social networking better than anyone?  Most would argue Facebook. The kids might say Twitter, Instagram, Snapchat, etc.  But the numbers don’t lie.

LinkedIn owns the ‘professional’ networking space, as they’ve decided to title it.  The job board crowd now sees LinkedIn as Job Board 2.0, and have been working to see how they can get some of the billions flowing LinkedIn’s way.

Facebook is like that big giant kid in high school who was super friendly, and everyone called him a “big teddy bear’, until one day the wrong kid pushed the ‘teddy bear’ too much and everyone got to find out how strong the ‘teddy bear’ actually was.  LinkedIn is about to get ‘bear’ hugged!

The reality is Facebook had the capability all along to put LinkedIn out of business if they wanted, but they were raking in their own piles of cash, and didn’t see the LinkedIn money as a priority.  It was just a matter of time.  LinkedIn’s core weakness is two-fold:

1. They don’t go deep enough with the position you actually need to hire for.  Great you have technology candidates (who are running away from LinkedIn in droves), you have sales candidates and you have recruiters. That’s really about it. Have you searched on LinkedIn lately?

2. Users of LinkedIn rarely go to their LinkedIn profile and rarely respond to LinkedIn messages.

The two weaknesses of LinkedIn are actually strengths of Facebook.  Facebook has everyone, from skilled trades folks, to truck drivers, to teachers, to doctors, and lawyers, and bakers, and candlestick makers, mall Santas, you name it, they’re on Facebook.  Secondly, people use Facebook a lot, all day, every day.  Exponentially, more than they ever use LinkedIn.

Facebook has made it very clear they’ll keep professional and personal profiles separated, but make it easy to go between and share stuff in between. This takes away the one major fear many have at integrating their Facebook life and their LinkedIn life (although I argue this fear is also going away quickly).

For those of us who have found ways to recruit talent off Facebook, we understand the potential of the sleeping giant, err, teddy bear. I like LinkedIn and use it daily.  I wish LinkedIn met my needs for a greater number of positions.  I believe Facebook has the user base, and data, to be all things professional if it’s done in the right way.

It’s going to be interesting to see these two fight it out.