The Power of Your Network is Still the Most Valuable Thing You Own!

If you’re even a casual reader of this blog you know I have three sons. Two of those sons are in college. Being that my life’s work has been in HR and Recruiting you better believe they understand the importance of good grades and internships!

Being the Dad I am I thought it would be a good idea to use my network to try and help my boys get an internship. Let’s be honest, this is how most recruiting still works today. It’s about who you are, combined with who you know. My kids know me and a few hundred friends and family, 99.9% of which are absolutely no help in finding them an internship.

They’re a lot like most kids, besides this one exception.

I know a ‘few’ more people than they do. I’ve been writing for about ten years now. I’ve spent a career building a network. So, I put a very simple message out on LinkedIn. Here it is:

You see the number, right!? 99,973 views of this post as of me writing this post!

I don’t care who you are, or what your network is on LinkedIn, 99K views is a lot! I know a bunch of marketing pros who would give me their left arm for 99K views of anything they put out!

The outcome is still undetermined. Both boys have had interviews, so I’m confident they’ll find something wonderful. I’ve had amazing friends, peers, and people I’ve never met, reach out to help. Some with actual positions. Some with other connections who might have something. Others with just words of encouragement.

I was overwhelmed with gratitude.

When you write a free blog for ten years you really don’t have any idea what the ultimate outcome will be. I don’t ask for much of my network. I really didn’t expect much from the post above. I sent it out into the world and magic came back. It’s very cool!

Some learnings I’m taking away from this experience:

– LinkedIn for how much we love to hate it sometimes can be very, very powerful tool for networking.

– When a post goes viral, you are never prepared! If I didn’t reply back to you I’m sorry, it was unintentional!

– The next time you decide to ‘ignore’ a LinkedIn connection request, think about how that person might help your network.

I had a friend point out that some folks might be upset over this. The reason my kids will get an internship is because of ‘who’ they know (me, there dad). They have the advantage of having a network that can deliver these opportunities. What about all those kids that don’t have that same ‘privilege’. It’s not fair.

I can’t change the fact that as a father I want to help my kids get every opportunity they can. I didn’t do their homework and take their tests, that’s all on them. I don’t sit in on the interview, that’s all on them. I help out people not related to me every day in the best way I can. I’m not going to apologize for helping my own kids find a job. That’s just silly.

FYI – still on the outlook for a summer Accounting internship for a Junior Accounting Major with a 3.85+ GPA, who is a student-athlete playing college baseball on scholarship. It turns out most Accounting internships are in the Winter and Spring during tax season. He can’t do that with his athletic commitment. So, if you know of anything, let me know!

What Happens When ‘Dad’ Doesn’t Like How His Daughter’s Boss is Managing Her?

If you follow sports recently you can’t get away from Lavar Ball, the overbearing Dad of three really talented basketball-playing sons. His oldest, Lonzo, is a really talented rookie in the NBA with the Lakers, his middle son was at UCLA as a freshman, got suspended from the team for shoplifting, and his youngest was a top recruit in high school.

Lavar took the two youngest kids out of school and took them to Lithuania to play professional basketball.

Lavar was back in the news this week when he told ESPN that Luke Walton, the Lakers Head Coach, wasn’t doing his job and should be fired.  Luke Walton is considered by many to be one of the top young coaches in the NBA and is highly regarded by both players and other NBA coaches. The NBA coaches came to his defense in a big way.

One, in particular, was Steve Kerr, considered the top coach in the NBA, and Luke Walton’s mentor. Here’s what Kerr had to say:

“This is the world we live in now. I was thinking about ESPN and they laid off, I don’t know 100 people…many of whom were really talented journalists covering the NBA. So this is not an ESPN judgment, it’s a societal thing more than anything…I’ve talked to people in the media and said ‘Why do you guys have to cover that guy.’ They say ‘We don’t want to. Nobody wants to. But our bosses tell us we have to because of the ratings and the readership.’

So somewhere, I guess in Lithuania, LaVar Ball is laughing. People are eating out his hands for no apparent reason. Other than he’s become like the Kardashian of the NBA or something and that sells. That’s true in politics and entertainment and now sports. It doesn’t matter if there’s any substance involved with an issue. It’s just ‘Can we make it really interesting.’ For no apparent reason. There’s nothing interesting about that story. You know how many parents of my players have probably been at home thinking ‘Why isn’t he playing my kid.’ Yet we’re sticking a microphone in front of his face because apparently, it gets ratings. I don’t know who cares, but people must care or ESPN wouldn’t be spending whatever they’re spending to send reporters to Lithuania when they laid off people who were writing really substantial pieces…”

Don’t think this ends here.

We can already find examples and stories from corporate America of parents getting involved in their kids work-life. In the past, a couple of decades ago, you would have never heard of a parent saying anything about how their kids were getting managed.

Now we live in a world where everyone has a platform and the ‘threat’ of this happening to you, your organization, to one of your managers, is very real.

It’s easy to say that you wouldn’t engage. That you would only work through the ’employee’ in this manner. That’s what the majority will say. But, what do you do when that parent has a larger platform than your brand? When ‘that’ parent finds others willing to listen. How are you prepared to react?

I can foresee a time in the near future where HR leaders will be meeting with parents to discuss issues. It happens in what part of society, politics, entertainment, sports, etc. before it filters into other parts of normal, everyday society. You can ignore it, but those who do will probably be the least prepared to handle this when it hits them over the head.

I’m ready. Bring Big Momma into the office, let’s talk this out!

The fact of the matter is if I’m transparent about performance there will be nothing I haven’t said to your child that I won’t be willing to say to you. I’ll first ask the kid if they want Big Momma to come in, which I’m guessing they’ll say “no”, but if they do, let’s do this!

There’s one part of our society that is ready for this and it’s teachers!

Teachers have been dealing with overbearing parents who think little Jimmy walks on water for years. You know what teachers do? They do the exact same thing you and your managers do. You sit them down, all together, you give very specific examples of behavior and performance, and you shut up and wait for a reaction.

When I taught, I found most overbearing parents, when presented with facts, would actually support me and help me get better performance. In teaching, and in the real work world, I’ll take any help I can get to get better performance!

In Lavar Ball’s case, he’s just an idiot with a stage.

Your Male Employees Are Running Scared!

Ugh, I don’t even know if I want to write about this, but I just got back from the Recruiting Trends and Talent Tech Conference, and this one subject dominated most of my conversations in one way or another.

First, don’t think I’m looking for compassion for men. As a gender, we’ve dug our own hole pretty deep over the years. Let’s face it, many of us men can be super creepy at times, and unless you’re totally disconnected, we’ve been seeing this play out very publicly recently.

One thing is very certain in my eyes, dudes are paying attention to what is happening around sexual harassment, and probably for the first time in our history!

That’s a good thing. The stories I’m hearing from female friends and peers about dudes that I know is sickening. And, I’m the dude who goes to every conference and pulls some unsuspecting lady on stage and hugs her publicly! Thankfully, I wrote the workplace hugging rules, so it’s only semi-creepy when I do this!

Like everything that happens in our society it usually comes with both good and bad outcomes. An outcome of being more aware of how males act towards females is hopefully more appropriate, professional behavior in all interactions between the sexes. It won’t stop. Let’s face it, some dudes are born super creepy, and they’ll continue to be super creepy.

A negative outcome of this awareness is good dudes being scared to act normally because of what might be perceived as some pervy behavior. I’ll give you an example. I was at dinner with a large group at the Recruiting Trends conference this past week and we were all staying in different hotels.

One of the females in our group was at a hotel by herself, it was dark, and in ‘normal’ times, 100% of the time I would have walked her back to her hotel on a dark night, in the city. 100%. I didn’t.

I was scared of the perception this woman would have of me, thinking I was trying to come on to her. I was scared what other females in the group might think of me being so ‘presumptive’ that this female needed me to ‘help’ her get safely back to her hotel.

I apologized to this lady the next day. As a man, raised by women, I was embarrassed that I let what is happening in the media change my views of who I am. I should have done the ‘right’ thing and walked her to her hotel so she wasn’t alone.

The next day I spoke to both men and women about this, together, and the group understood, but also said, “hey, Tim, but you’re not creepy’. Great, but how do I know? How do others know? How does one woman define creepy from another?

All of this bad behavior by men coming out publicly is good for the world, but don’t think it doesn’t come with major cultural change as well.  Chivalry can be viewed as wanted and unwanted, and if there is a 1% chance I think it might be unwanted, I’m out! I can not take that professional risk!

Men are running scared in your workforce right now. Much of that fear, for some, is very warranted. They should be scared based on how they’ve been awful. Some of it is an unintended consequence of making society better as a whole.

I guess if you want me to walk you back to your hotel in 2018 I would appreciate you asking me instead of me offering, so I know for sure I’m not being creepy!

Hit me in the comments. What other things are males doing that we probably view as ‘helpful’ that ladies are viewing as ‘creepy’?

Is not being anonymous on Glassdoor really a bad thing?

If you didn’t see it this week Glassdoor got some bad news from the U.S. Court of Appeals:

Glassdoor, an online job-rating site, must unmask anonymous users who posted damaging reviews about a company under investigation, the U.S. Court of Appeals for the Ninth Circuit in San Francisco ruled Wednesday.

A federal grand jury in Arizona served the Mill Valley company with a subpoena in March, demanding the names and IP addresses of reviewers who wrote on the site that a Department of Veterans Affairs contractor was committing fraud.

 The unnamed company, which administers two veterans health care programs, is under investigation by the federal government for “alleged fraud and abuse.” In court documents, the federal government maintained that there is no other way for it to identify the employees who claim the company was committing the fraud.

Glassdoor, which allows people to post anonymous comments about what it’s like to work at a company, said that unmasking the reviewers would violate its users’ First Amendment rights. But in the Wednesday decision, the court said Glassdoor reviewers have a “limited right to speak anonymously.”

Turns out you can’t go online and destroy someone’s reputation without being held accountable! That’s a very good thing for employers who have for years argued that employees, past employees and people who have never worked there but might have ulterior motives to bash a company online, shouldn’t be allowed to do and say whatever they want without recourse.

You can’t run into a theater and yell ‘fire’! You can’t go online and say a company is committing fraud and not expect to back up those allegations and stand behind them.

My question: Why are we even listening to anonymous feedback, to begin with?

If you had your annual performance review and it was given to you, but you had no idea who it was coming from, would you really listen? “Hey, Tim, we just let anyone in the company make some comments about your performance, hope you like it!” You would totally discredit anything that was said you didn’t agree with because you have no idea where it’s coming from.

Employee reputation sites, like Glassdoor, are basically doing the same thing. Now, if someone put their name and title behind those comments, we all would actually listen to those words with a much more credible ear. Would less people leave comments if they knew it wouldn’t be anonymous? Yes. Would it make the feedback less valuable? No.

I’m a big fan of believing in what someone says when they put their name and personal reputation to the words they want to share. I’m much less of a fan when someone wants to hide behind being anonymous to give me that same feedback.

Okay, I get it, people are fearful of retribution if they say something negative. Can you imagine how that would look if you said something negative and your organization fired you?! That would be even a bigger slam to the organization’s reputation.

One issue I see with anonymous reputations sites moving forward is the whole Google for Jobs schema. GFJ has said that a company’s reputation matters, so they will now include your ‘reputation’ into their algorithm in ranking your jobs. Which means anonymous feedback is going to impact how well your jobs perform on Google’s search results. That sucks!

Do you really want some ex-employee who sucked and got fired, impacting your Google for Jobs search results!? Heck no! It makes no sense that any organization thinks that is a good thing. I say take away anonymity on reputation sites and then hold me accountable to my reputation. Right now, the current system is too flawed in allowing misinformation to be public.

So, I know I’m taking a minority stance on this issue, but tell me why you believe employer reputation sites should allow anonymous reviews?

She Said/He Said is Becoming Even More Problematic for HR!

“I was harassed!”, said an employee.

What do you do?

The media would have everyone believe that we support this statement and believe this person 100%. It’s very in vogue right now to support claims of harassment 100% without hearing the other side of this story.

Here’s what I know in HR. If I investigated 1000 sexual harassment claims (and I’m probably close to that in my HR career!) about 997 of those claims are completely true! That’s almost 100%, but not exactly 100%, and that’s a problem for HR!

Let’s face it, from the beginning of Human Resources, She Said/He Said has been one of the hardest things for organizations to investigate and get a true story. Very rarely do you get a ‘smoking gun’ in she said/he said allegations. At best, what you get is one side claiming another party is guilty, and the other party claiming it just isn’t like it’s being told.

I think what’s even more problematic is the American legal system of innocent until proven guilty. Right now in America in terms of sexual harassment, you are guilty and we don’t care if you can prove yourself innocent, which you probably can’t because neither side can actually prove guilt or innocence in many of these cases. It’s she said/he said.

What’s more problematic for HR is that these cases change lives in a very major way. If one party is found to be guilty, most likely they’re losing their job and it will be a giant black mark on their ability to get another job. If one party is not found guilty, you have an employee who doesn’t feel supported and probably others in the organization that figure it’s not worth bringing future claims forward.

The world is getting to see famous people go down for bad behavior right now. Most of which is completely legitimate, a tiny portion of which is not. The world is getting a peek behind the HR curtain in what we’ve been trying to deal with for decades, and it’s not pretty or clean. It’s complicated and messy, and it’s really hard to make the correct decision when all you have to go on is one story over another story.

It’s key as HR professionals that we do what is needed to give each employee the benefit of the doubt and investigate to find the truth. To not let positions of power influence our duty and our ethics, and we are brave enough within our organizations to put our careers on the line to do the right thing.

Yes, brave. I had a leader who loved to say, “If you rake shit, it’s going to stink”. In she said/he said cases you’re going to be raking a lot of shit, and it’s going to stink. It takes bravery to see something that is not right and won’t be a popular decision in an organization and do the right thing, but that’s the gig, that’s the profession.

Welcome to the show kids! It’s a tough job, but our employees, all employees, need us as advocates!

What Does Talent Taste Like? When Recruitment Marketing Keeps it Real…

So, have a Coke and a Smile wasn’t good enough, the college recruiting folks in Coca-Cola’s Italian team had to get ‘creative’ and go off script. Here’s how that ended up (hat tip to Jim D’Amico for finding this pic!):

So, I’m not exactly sure from this ad who is tasting the talent. Maybe this is meant to get creepy hiring managers to the university, or maybe it just doesn’t translate to English. But whatever it means the Italian Coca-Cola team doubled down and also dropped in a landing page and hashtag for the event #TasteYourTalent or visit – www.tasteyourtalent.it.   

The site opens up with:

“Allenati per diventare un Champion di Coca-Cola HBC Italia”

Which, when translated means:

“Train to become a Champion of Coca-Cola HBC Italia”

I’m not sure if that is training to be a champion of sexual harassment, but whatever it is I’m interested in seeing how it all turns out!

I can picture this entire creative process playing out in the TA department at Coke Italy. “Hey, we need a great theme for our next university recruitment event! What do you guys have?”

“The Real Thing!” – did it. 

“Coke is it!” – did it.

“The Coke Side of Life!” – did it. 

“Taste the Feeling!” – did it. 

“Taste the Talent!” – Wait! What!? What did you just say!? That is f’ing brilliant. We’re recruiting talent. Coke tastes great! Taste the Talent! Go spend $3 million Euros and make that happen!  

Do you want to know what’s great about blogging? You just can’t make this stuff up! The bar for entry into Recruitment Marketing is apparently very low. Stay thirsty my friends.

Do you LOVE someone you work with?

Almost two decades ago Gallup research came up with the Q12 of employee engagement. Basically, twelve questions you could give your employees to measure their level of engagement. Soon after, a multi-billion dollar industry was born and everyone in leadership and HR started to worry about how we could get and keep our employees engaged.

I thought most of it was crap and still do. Engagement for me is like watching a puppy chase it’s tail. They will never catch it, and if they do, it’s pretty unsatisfying after a while! Employee engagement is the same thing. I’m not saying you want disengaged employees, but where does it end, or does it ever end?

Once you go down this path of ‘training’ your employees you will do stuff to keep them engaged, they will continue to need stuff just to stay at that same level of engagement. Offer a kid a cookie and he’ll do what you say. Give a kid a million cookies and he loses interest in cookies.

The one piece of the Q12 I like is the question:

“I have a best friend at work.”

It’s pretty simple and straightforward. If you have a best friend at work, you’re more likely to want to stay at that job. I mean, heck, you’re best friend is there! What’s better than going to work each day with your best friend!? Not much!

Now, take that concept one step further. Instead of a best friend, do you ‘love’ someone at work? Imagine how you would support a coworker that you love!? It would be off the charts!

That’s what I love about the photo above from the World Series with Justin Verlander and Jose Altuve. For those who don’t know, Justin Verlander is a pitcher who came to Houston from Detroit this year at the trade deadline. So, Justin was very new to the team, but much needed if they want to win the world series.

There’s a long history of superstars coming together on a team and it not working out because egos get involved.

Jose Altuve is the best and most popular player in Houston. He’s a superstar. Justin Verlander is one of the top pitchers in baseball, in history. He’s a superstar. Want to know how one ultra-high-performing player welcomes another ultra-high-performing player and makes sure ‘culture’ and ‘ego’ will not be an issue?

Just look at the photo!

In an interview, Jose Altuve was asked about Justin Verlander and he said, “I literally love Justin Verlander”. Verlander was told what Jose said and had these shirts made up. These are two dudes who get it!

Care. More.

My wife loves a super funny scene from the moving “Knocked Up”, here’s the scene:

“Care more!” My wife and I laugh at this because this one scene defines most marriages with kids!

I like “care more”. I want those I work with to care more. To care as much as I do. Care more about what we do. Care more about each other. Care more about your own development. Care more about our customers.

Care more!

Here’s the problem with ‘Care More!’ You’re assuming those around you don’t care more. Think about that for a moment. What if it was you being told to ‘care more’?

Feels like an insult, doesn’t it?

As leaders, we constantly feel like we care more about everything than all of those who work for us, but that’s just not true. It feels that way because we are surrounded by people who also care, but we are caring about different things at different times.

I’m surrounded by great people at my company, HRU Technical Resources, who are constantly caring more, but often it’s just not that we are aligned on our caring! I’m caring about something one day, and they also have things they are caring about. Some days we are all caring about the same thing, some days we are caring about different things.

When I first started as a leader in my career I would have high frustration over ‘care more’. I wanted every single person who I worked with to care as much as I did about the exact same things that I did. Let’s be honest, this is a behavior that still crops up for me from time to time!

What I’ve learned, is that almost every person that I have worked with does care more. The key is understanding what they care about, letting them know that I understand what they care about, and also have them know what I care about. I think this alignment lets all of us help each other.

Most employees working for you want to ‘care more’ about something. It’s not my job to judge what they care about, but to support them in caring more for what is important to them, not getting them to only ‘care more’ to what’s important to me.

That’s my key to great leadership and a happy marriage! Understand what others care more about. Help them care more. Don’t judge what someone else is caring more about. Let others know what you care more about so they aren’t assuming or guessing what you care more about.

The people I don’t want in my life are those who don’t want to care more about anything. I have no room for that!

Does Your Annual Review Process Include Terminations?

By now most of you probably have had the chance to read the Telsla article where they terminated 400 employees directly after their annual review process. If not, check out the link. Also, my buddy Kris Dunn did a great write up on Tesla’s ‘unique’ culture as well over at the HR Capitalist.(Go Check it Out!) 

“The departures are part of an annual review, the Palo Alto, California-based company said in an email, without providing a number of people affected. The maker of the Model S this week dismissed between 400 and 700 employees, including engineers, managers and factory workers, the San Jose Mercury News reported on Oct. 13, citing unidentified current and former workers.
 
“As with any company, especially one of over 33,000 employees, performance reviews also occasionally result in employee departures,” the company said in the statement. “Tesla is continuing to grow and hire new employees around the world.”
My take is a bit different from Kris’s. Sure Tesla is a unique culture that has been ultra successful, but I’m wondering from an employee performance point of view, is firing employees during your annual process something that drives a sustainable culture?
Tesla is ultra cool, everyone wants “Tesla” on their resume or in their client list. Does that continue to be the case if you treat employees like this? I’m all for firing bad, underperforming employees, we all need to do this more and quicker. I think we all agree on that.
The question is, do you fire employees during your annual review process?
I’m wondering what the day or week before annual review time looks like at Tesla? Probably a lot of going away lunches and after hour drinks, but for everyone since no one really knows who will get ‘cut’ this time. Can you imagine those lunches!?
“Hey, team, everyone is invited to lunch next Thursday, just because, well, you know, it’s annual review time and we just want to say ‘thanks’ (“Thanks” now meaning “Goodbye” in Tesla speak) for all of your hard work, and, well, again, you just never know when one of us might want to do something else, and, oh gosh, we just never spend enough time together, so let’s break some bread!”
I’m also guessing the Friday after Tesla Annual Performance Review week is one big giant after-party!
Let’s face it, firing anyone during performance evaluation time is an awful way to run that process. You wait around for once a year to do most of your terminations, you’re not doing employee performance well at all!
If you have performance issues, high-performance companies address those issues immediately, work to correct, and if that doesn’t happen, they move to terminate as soon as it’s clear performance will not improve. Or you can wait around for f’ing ‘Death Day’ once a year and add a million times more stress to the process than is ever needed.
But what do I know, I mean it’s Tesla and Tesla knows all. Can’t wait to meet the ‘unicorn’ HR leader from Tesla at next conference I go to explain how brilliant they are for coming up with this nightmare.
HR on my friends.

GenX Rant: You’re not lonely, you’re just an idiot…

So, the Washington Post ran an article this week where the former Surgeon General states that the U.S. has a “loneliness epidemic” it’s currently facing. A what?!

From the article:

“Vivek H. Murthy, who became the U.S. surgeon general in late 2014 after a lengthy confirmation battle over his remarks about guns being a health-care issue, added emotional well-being and loneliness to his list of big public health worries.

Now he’s writing about the impact the workplace has on those issues, taking his concerns to employers and speaking out about how the “loneliness epidemic” plays out on the job. In a new cover story in the Harvard Business Review, Murthy treats loneliness like a public health crisis, and the workplace as one of the primary places where it can get better — or worse. “Our social connections are in fact largely influenced by the institutions and settings where we spend the majority of our time,” Murthy said in an interview with The Washington Post. “That includes the workplace.”

Have we lost our f#*king minds!?

So, Timmy doesn’t make friends at work, goes home and spends eight straight hours on social media, or binge watches 8 episodes of Breaking Bad and feels like no one is his friend. That not an epidemic. Tim is an idiot!

I wasn’t a lonely kid, and I didn’t grow up being a lonely adult. Why? My parents would physically lock me out of the house from like after school to whenever the street lights came on. I was no ‘allowed’ in the house. They forced me to got out and make friends. It’s a learned skill, making friends. They said only one thing, “Go make friends.”

No instructions. No scheduled playgroups. Get your lazy ass outside and make friends. It’s not hard, just don’t be an idiot to the other kids who are were also forced outside. A ‘friend’ is not a social connection. It’s someone you physically talk to, touch, you know what each other’s likes and hates. You know their dreams and fears.

So, here we are in 2017, we can’t find enough talent, we’re struggling to help our leaders manage the performance of our workforce, and now we have to teach adults how to make friends? You have to be freaking kidding me!

A decade ago Gallup found out the ‘trick’ too happy employees is they have a ‘best friend’ at work. Little did we know, then, but apparently we do today, HR would become best friend matchmaker for friendship illiterate millennials who couldn’t look up from their phones for fifteen seconds to say an actual “hello” to Timmy as he walked by.

I give up. We’re all morons. Society is lost. China, please come takeover already…