What’s Your HR Vision? #Insight18

Posted on September 28, 2018 by Tim Sackett

Spoke at Saba’s Insight conference this week on How You to Get Your HR Metrics to Connect with Your Executives, and a really great question came up from the audience, and it was foundational.

This HR Pro was like, “Hey, Tim, great information, but how do we even get from doing traditional reporting of metrics to leveling up and providing business intelligence?” Great question, my talk was on how to get them to listen to modern metrics, not about why you should even be using them and how to get your organization to even want to go down this path.

So, on the fly, my answer was this:

The first step to great HR, and delivering great HR business intelligence, is you first have to have a great HR vision. What’s yours? I hope part of that vision is delivering the information the organization needs to be successful.

Oh wait, you don’t have an HR Vision? Okay, I get it, it’s not surprising, most don’t. You’ll have an organizational vision, but for me, great leadership is when you take the organizational vision and you bring it home to your own department and function in a very real way.

The organization’s vision is we are going to make the world a better place by delivering blah, blah, blah. Okay, nice! How will HR do that? That’s different from what the organization had to do, it’s very specific.

Great HR leadership, great HR execution, starts with a crystal clear understanding of what your HR Team stands for and how what you will do, relates back to helping the organization achieve its mission. It doesn’t mean you need to spend two months creating a vision. Ugh, be better than that. It will mean sitting down as a leader and deciding who you are, and it will mean sitting down with your team and deciding who they want to be.

You might find that some folks on the team don’t want to be what you want to be, and this could be a roadblock to you as an HR leader and your function to finding success as you define it.

It’s a really cool exercise to go through with your team, and go back each year and analyze your HR measures and determine if that vision is being reached, needs to be tweaked, etc. But, we all need that true north in terms of knowing where we are going and how we will get there.

Being an HR leader is tough, you have to walk the walk within the organization, drink the kool-aid, but you also have to do it internally within your own department, it doesn’t just magically happen. Oh, we’re all in HR, we get it. No, we don’t, we’re just like every other function. We need to know where we are going.

So, ask your team today, what’s our HR vision? Then sit back and see what comes back, you might be surprised!

Are Work Friends, Really Friends?

Posted on September 6, 2018 by Tim Sackett

So, I get pimped on the daily by PR firms to share their stuff with you guys and I rarely do! But, every once in a while a PR firm gets that I only read the headlines and sends me a good one! Like the one above!

So, this is the juice from the study –

“Only 15% of people believe they have a ‘real’ friend at work.”

Okay, the full breakdown was actually this:

41% are just Coworkers. We work together. We get along. But we never hang.
22% are Strangers. They work in the same place I do, but I have no idea who they are.
20% are Only At Work Friends. We sit at lunch together, we talk about our families, but after work, we have separate lives.
15% are Real Friends. These are my people. We work together, but we also vacation together, go for drinks, play on the same softball team, etc.
2% are Enemies. I spend most of my waking hours searching or ways to ruin their lives.

The Gallup friend research from two decades ago showed us that one critical component of having an engaging work-life is if you have a “Best Friend” at work. In hindsight, I’m guessing Gallup was probably talking about this ‘real friend’ category. Someone you actually have a relationship with outside of work, someone you look forward to seeing when you go to work, etc.

For me, this really brings up the entire concept of Friendship. I’m a middle-aged dude. I’ve got a wife and kids and a dog. Middle-aged dudes and friendships are weird. I’ve got people I would consider super close friends that I’ll go weeks without communicating to. Some of my closest friends I only see a few times a year in person. So, when you ask me if I have a ‘real friend’ at work I need some defining traits about what that really looks like.

For me a ‘real friend’ probably has one or more of these characteristics:

– I’m willing to share personal stuff with them and know they won’t break my confidence.

– They’ll come and help me move to a new house/apartment/etc. Let’s face it that’s a real friend!

– We spend time together outside of work on stuff not associated with work because we enjoy being around each other.

– The friendship is two-way, meaning, we both think about and do stuff that is important to each other.

– The friendship would not go away if you stop working with each other.

That last one is the real defining characteristic of a real friend vs. a friend at work, right? We have so many people that we actually enjoy working with and we would introduce them as ‘friends’ but if we stopped working with them each day, we would probably just become Facebook friends and maybe never see them again!

So, I’ll ask you to think about all those people you work with right now and determine do you have a real friend at work? The study says 85% of us don’t! What do you say?

Fortnite, not athletics, is Our Saving Grace for Team Building at Work!

Posted on August 31, 2018 by Tim Sackett

Remember when it was super cool to go out and hire ex-college athletes into various roles in your company? Enterprise Rent-A-Car basically made their entire brand out of it! Pretty much every mortgage banking firm, sales office, etc. followed with the shared understanding that college athletes make great hires.

Why? It’s tough to go to school and fit in athletics. Athletes are normally self-motivated individuals who care about winning. Most are coachable. They actually like working in a ‘team’ environment.

Then came along gaming, and currently, Fortnite is the vain of every parent’s existence!

Don’t know what Fortnite is? Have you been living under a rock for the past year? Basically, Fortnite is a shooter game that has over 50 million active users. Originally it was designed where 100 people get dropped into a small online world all at the same time and you play until you’re the last one to survive. The world gets smaller and smaller every so many minutes, so that the games don’t take forever. The game forces you to move and fight. It’s super addicting. Just ask any parent with teens.

Fortnite found that the kids playing these games actually liked playing with friends so you could invite people you know to join you and try to kill each other. Then, it was duals and teams, where you get your friends together and play against other teams, or pairs. All the while the kids are all talking to each other on headsets, sometimes states and countries apart from each other.

Okay, if you don’t game, I get how all of this sounds ridiculous. The thing you’re missing is the interactions and strategy that takes place in the game.

If you stop for a few minutes and listen to these kids play, after you get through the language being used, you see real strategy and communication taking place. You see kids talking to each other, helping each other, sacrificing themselves for the good of the team, working through extreme time-sensitive decisions in the attempt to win.

Some of this stuff would make military generals super proud! But it would also make executives pretty impressed as well. Fortnite is getting kids to communicate who would previously never talk to anyone! Getting them to work together. Getting them to make tough decisions. Getting them to play 24 hours straight!

Find something you love to do and you’ll never work a day in your life. I’m not saying that Fortnite and shooter games are what you should love. I think it’s way beyond the ‘game’. The kids actually really like the communication, the strategy, and decision making that has ‘real’ implications in their current world.

We spend so many resources in our current work world to get our adults to learn how to interact well in teams. We have an entire generation entering the workforce in Gen Z, that are already demonstrating they have some pretty good skills in this area, and they didn’t even have to know how to throw a ball to show this skill set!

DisruptHR Detroit 2.0 – September 20th! Tickets Available Now! #Detroit #DisruptHR #HRParty

Posted on August 20, 2018 by Tim Sackett

Detroit Metro HR and Talent Peeps!

We’re back!!!

On September 20th in Midtown Detroit, DisruptHR Detroit 2.0 will be taking place onsite at our host Quicken Loans! The cost to attend this event is $30 which includes some great food and drinks, an exceptional list of speakers, and great prizes!

Here are our 2.0 speakers for this event:

Speakers for the 2018 DisruptHR Detroit 2.0:

Tina Marie Wholfied

Don’t Fear The Peacocks! Embracing Organizational Change through Diversity

Melissa Fairman

Make Work Suck Less!

Melanie Stern

Hiring for Culture Fit Not Add

Becky Andree

CODE RED! Leadership Development has flatlined!

But I have a Defibrillator!

Kimika Garrett

Planning with a Twist

Danielle Crane

Nobody Smokes in Church

Kat Hoyer

Stop trying to make your employees Happy

Josh Schneider

The Tingly Feeling Compass

Michelle Clark

The Power of Purpose – Stop Sucking the Life Out

of Your People!

Chris Groscurth

Hustle Smarter: Future-Ready Human Resource

Leaders

Iris Ware

They said we couldn’t do it, but we did!

Cody Grant

The Dynamic Art of Job Descriptions

Not only will this event be awesome, but this year we added an “After Party” to take place onsite for continued networking with peers and friends!

DisruptHR Detriot 1.0 had over 200+ participants and it was a sellout. This event is almost half sold already, so get your tickets today!

Register for DisruptHR Detroit!

Is employee experience really all about your manager? #Maslow #Drink!

Posted on August 17, 2018 by Tim Sackett

So, I’m sharing a post I wrote over at EXJournal.org (EX = Employee Experience). It’s site started by some brilliant people from all over the world and they invited me to write to bring down the overall quality of the site! I wrote this post and immediately thought, “Hey, I just leveled-up from my normal poorly written stuff!”.

I thought this because it’s an idea I’m passionate about and truly believe. I think we get lied to a bunch by HR vendors who are just trying to sell their shit. We’ve been lied to for a long time on the concept – “People leave managers, not companies” – that’s actually not true…enjoy the post and check out the new EXJournal site!

“Employees don’t leave companies. Employees leave managers.”

How often have you heard this over the past decade? A hundred times? A thousand times?

We love saying this in the HR, management consulting, leadership training world. We use it for employee engagement and employee experience, to almost anything where we want to blame bad managers and take the focus off all the other crap we get wrong in our companies.

The fact is, the quote above is mostly bullshit.

Employees actually care about other things more

The truth is, employees actually leave organizations more often over money than anything else. We don’t want to believe it because that means as leaders we have to dig into our budgets, make less profit, and pay our employees true market value if we want them to stay.

Managers might be the issue if you’re getting everything else right. So, if you pay your employees at the market rate. Ifyou offer market-level benefits. If you give them a normal work environment, then yes, maybe employees don’t leave your company, they leave their managers.

But you forgot all that other stuff? Maybe the ‘real’ reason an employee left your company wasn’t the fact their manager wasn’t a rock star. Maybe it was the fact you paid them below market, gave them a crappy benefits package, and made them work in the basement?!

The dirty little truth about Employee Experience is that managers are just one component of the overall experience, and we give them way too much weight when looking at EX in totality. We do this because we feel we don’t have control over all of the other stuff, but it’s easy to push managers around and ‘train’ them up to be better than they actually are.

Rethinking Maslow for EX

There is a new Maslow‘s Hierarchy of Employee Needs when it comes to Employee Experience and it goes like this:

Hierarchy of needs Level I – Money – cash!

Level II – Benefits – health, fringes, etc.

Level III – Flexibility of Schedule – work/life balance

Level IV – Work Environment – short commute, great design, supportive co-workers

Level V – The Actual Job/Position – am I doing something that utilizes my best skills?

Level VI – Your Manager – do I have a manager who supports my career & life goals?

We all immediately jump to Level VI when it comes to EX because that’s what we’ve been told is the real reason people leave organizations. Which actually might be the case if all of the other five levels above are being met. What I find is that rarely are the first five levels met, and then it becomes really easy to blame managers for why their people leave.

Managers aren’t the difference maker

When I take a look at organizations with super low turnover, what I find are that they do a great job at the first five levels, and they do what everyone else does at level six. The managers at low turnover organizations are virtually the same as all other organizations. There is no ‘real’ difference in skill sets and attitudes; those managers are just managing employees who are pretty satisfied because most of their basic needs are met pretty well.

I think the new quote should be this:

“Good employees leave companies that give them average pay, benefits, and work environment, that don’t utilize the employee’s skill set, and that make them work for a crappy boss.”

(Tim note – Why the #Drink? It’s a game that my fellow HR/TA speakers and I play. We hate when someone uses the Maslow pyramid in a slide, so we make fun of it by claiming every time a speaker mentions “Maslow” or shows the pyramid the entire audience should have to take a drink – like a drinking game for bad speakers! The more you know…)

Career Confessions from Gen Z: Is Work-Life Balance a Right?

Posted on August 15, 2018 by Tim Sackett

One of the scariest things that I had to go through recently was deciding to give up competitive swimming. I have been racing in the pool for the majority of my life, but I knew in March 2017 that it was time to step away from the sport that I love so much. For a while after, I felt lost; what am I supposed to fill my time and put my energy into now that I am done swimming?

This is something that many high school graduates, soon to be college students and full-time employees have to go through. Many of us have been involved in activities like sports, art, or music for most of our lives, and we’re now expected to willingly step away from the things that we love to do and work our lives away. It doesn’t seem fair and often leads to a loss of identity for a lot of people. I know I had no idea what to do without swimming.

It’s a sick thing that our society expects adults to dedicate their lives to their jobs. Growing up, I remember hearing adults making fun of their peers that did things like slow-pitch softball or an organized basketball league. They would say that they’re not dedicated enough to their careers or that they needed to spend more time with their kids.

This has bothered me for a long time. I don’t want to have to give up what I love to do just because I have a job and a family! I hope that I can find a job that allows me to do something that I love, but I don’t think that my job will ever involve racing in a pool. We shouldn’t expect young people to completely give up things that they love to do once they have to provide for themselves. I want to help foster an environment where it’s not only okay to take an hour of each day to go do something for yourself, but it’s encouraged.

This is something that is so important to me in a future employer. I want to work for a company that encourages me to have a work-life balance and doesn’t pressure me to spend my life in the office.

If you had more time to have fun and do something that you love, what would you do?

This post was written by Cameron Sackett (not Tim) – you can probably tell because it lacks grammatical errors!

HR and TA Pros – have a question you would like to ask directly to a Gen Z? Ask us in the comments and I’ll respond in an upcoming blog post right here on the project. Have some feedback for me? Again, please share in the comments and/or connect with me on LinkedIn.

What’s the Best Day of the Week to Take Off?

Posted on August 3, 2018 by Tim Sackett

Right now you’re probably in the middle of your ‘summer’ work schedule. You know where the office gets out early on Friday or doesn’t even come in on Friday so everyone can have the long weekend and enjoy the great summer weather. In the North and Midwest, where we have short summers, this is fairly common.

I have a confession to make. I’m an awful judge on what I really want for myself.

When I was in college I scheduled myself from 8 am to noon, Monday through Thursday believing how great it would be to get school done early and have the entire rest of the day off to do whatever it is I wanted, and have a long weekend. It was a disaster! Not only did I have my afternoons and long weekend, I also had most mornings off, because I didn’t drag my butt out of bed to go!

I have this same ‘traditional’ mindset when it comes to flexibility scheduling at work. In my mind, I believe I would want to either take off Friday (ideally, choice #1) or Monday so that I could always have a long weekend. Without really putting thought into it, I think most people would say the same thing.

As with everything nowadays, some research is helping to shape my mind differently:

The key is giving yourself a beat, a day to make your own pace, and to break the tyranny of the over-scheduled work week. Our human experience of time is ordered by “pacers,” both internal (like being a “morning person” or a “night owl”) and external, like the work week or a deadline, says Dawna Ballard, a communications professor at University of Texas at Austin and a scholar of chronemics, the study of time and communication. “Everyone has a different chronotype. Some people are slower moving, some people are faster moving,” she told me over the phone. “Our work, though, just goes and throws that out the window and says actually, this is how fast you have to work, this is when you have to work…

…One of the hallmarks of modern life is that our internal and external pacers are often at odds with one another—one reason Monday mornings are difficult. “You’re coming off from a weekend, where you do have your own pace,” Ballard says, explaining the Monday blues from a social science perspective. “It’s having to go from your pacer, back to this other pacer, there’s that friction.”

So, what’s the best day to take off in your week?

Wednesday!

Having that break in the middle of your week does a couple of really positive, psychological things. One, you go into your week knowing you only have two days of work, until your next break to do ‘you’ stuff. Then, another couple of days before a two-day break. The second thing is having that mid-week break allows us to do life stuff when it’s less busy with everyone else doing ‘life’ stuff.

You can go work out at the gym and it’s not busy. You can go to a doctor’s appoint or get your hair done in the middle of the day, that’s not a Saturday. You can go to the DMV when it’s quieter than normal. You can take a breath at home, while it’s quiet and recharge your batteries.

When you look at adding a little bit of flexibility to your organizations, it doesn’t always have to be some sort of “we’re letting everyone out early on Friday”. Maybe some of the best ‘flexibility’ would be having a half-day on a Wednesday! Can you imagine instead of a half day on Friday, you got a half day on Wednesday each week? How would your life change?

The next time you use a PTO day to extend a weekend, rethink what you’re doing and try taking a PTO day on a Wednesday. It just might be the break you need to keep you fresh all week!

Taking a Vacation from My Vacation!

Posted on August 1, 2018 by Tim Sackett

I’ve got three sons, for years we would plan and save to take a big annual vacation with our kids. Places like Disney, and national monuments, and beaches. All the work to get ready for it, all the excitement, all the letdown! I should have saved all of that money for when they were older and then just left them at home to fend for themselves while my wife and I spend three weeks in Hawaii!

Let’s face it, taking a vacation with three kids is not a vacation. There should be a different name for taking a vacation with three kids. It doesn’t matter where you go with three kids, it’s not relaxing, in fact, it is the opposite of relaxing. If you go on vacation with kids coming back to work is the real vacation. We all know it, but no one wants to admit it because you just burned valuable days off and a giant pile of cash.

This concept of vacation is very personal to your employees. It has a huge impact to help your employees keep a good balance in their lives. That’s why I was excited to read about some research being done to determine the what is the perfect amount of time on a vacation to get to an ideal state of relaxation. From the WSJ:

“In a study of 54 people vacationing for an average of 23 days, Dr. de Bloom and co-researchers found that measures of health and wellness improved during vacation compared with baseline, peaking at the eighth day before gradually declining.

“It could be that eight days is the ideal to fully gain the benefits of a holiday,” said Dr. de Bloom. The study was published in 2013 in the Journal of Happiness Studies.

Laura Beatrix Newmark, of New York, has tried getaways of different durations. Her ideal vacation: nine days. “You really feel like you can get into a different zone and then when you come back you feel like you’re in a different mindset,” said the 38-year-old entrepreneur and mother of two young children.”

Eight days. Seems about right. You take off on a Friday after work, maybe sneak out a little early. You then have Saturday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday. Eight days. The problem is that first day never seems like a vacation as you get settled in and try to unwind and that last Saturday you need to start packing and getting stuff together because you leave on Sunday. That final Sunday might as well be a work day because you definitely aren’t on vacation any longer!

One other thing the study found that could really help your employees if getting people to think and visualize their vacation in the days leading up to their time off. We’ve all heard that: “Oh, Tim, he’s already on vacation!” But, I’m sure it helps people start to unplug from the job and get ready for the full-time role of just enjoying some downtime.

Those who are working like mad right up until the time they leave, have a really hard time shutting it off! A great engagement idea would be getting employees little care packages of things that will help them on their vacation: some extra sunscreen, bug repellent, a Starbucks card, etc. Help them start to get their mind on having a relaxing time.

If they’re parents, select a safe word they can text you to call them and tell them they are urgently needed back at work!

Upgrade Your Employee Experience with a “Nap Experience”!

Posted on July 13, 2018 by Tim Sackett

Okay, I already know that there are some “ultra-cool” employers our their with sleep pods, but let’s face it, ‘real’ employers don’t have sleep pods in their work environment!

Yes, I just said it. If you have sleep pods in your work environment you’re not real. You are a Unicorn. That’s fine a lot of people love unicorns! The reality is, though, most of us in HR and Talent don’t work for unicorns. We just work on regular old employee farms.

But, just because you’re not a Unicorn doesn’t mean you can’t offer your employees that unicorn-level Nap Experience! Casper Mattress (you know the mattress company that for $1,000 will send you a mattress to your house in a box and you get to pop the plastic wrapper and watch it grow like a sponge animal in water) opened a “Nap Store” in New York City:

“Right next to its New York City store, Casper has launched a branded nap destination called the Dreamery. For $25, customers can catch a 45-minute nap inside little sleeping pods, furnished with Casper mattresses (obviously) as well as Casper sheets, pillows, blankets, socks, and an eye mask. Staff will provide fresh linen for every nap, and also on loan are pajamas by Sleepy Jones, a toothbrushing set from Hello, face wash from Sunday Riley, and audio tracks from Headspace — you know, all the necessary sleep accouterments any Instagram-fluent millennial could desire.”

Yep, for the low cost of $25 you can give your employees a little ‘nap’ bonus and it doesn’t even have to be taxed!

Let’s face it. No one really wants to sleep at work in some gross sleep pod that Ted from IT just spend the last two hours in hiding while playing Fortnite! What we want is our own private, clean area to sleep during work, before we go home to watch Netflix until 3 am, so we can then go back to work and get another one of those great Nap Experiences!

I want a Nap Experience right now!

I once spent a $125 to jump off the Stratosphere in Las Vegas. It took 12 seconds to fall to the ground. For $125 I could have a 225 minute Nap Experience!!! Let me tell you, right now, I’m always choosing the 225 minute Nap Experience over jumping off a building!

You in 2018 we really haven’t had anything come out yet that has had real impact on increasing the Employee Experience. That was until this week!!! I’m going to go out a limb here and say that the “Nap Experience” might become the biggest thing to ever happen to sustain a positive workplace culture!

The other idea that hasn’t been tried yet, but would also totally work is “Rent-A-Puppy”. If you combine Nap Experience with Rent-A-Puppy experience you might be able to take over the entire world!

So, hit me in the comments below – are you Pro Nap Experience or Con Nap Experience?

Career Confession of Gen Z: Flexible Work Hours Are Key to Recruiting Gen Z

Posted on June 7, 2018 by Tim Sackett

You may notice that I mention my Mom in a lot of my posts because I have the best Mom in the world. It’s just a fact. She has an agreement with my Dad that he’s not allowed to talk about her in his posts without permission, but I don’t have that agreement so, sorry Mom!

One thing that my Mom has always been super big on is sleep. Ever since my brothers and I were little, she made sure we got more than the recommended amount and now I can’t survive without 7-8 hours of sleep a night!

One thing that I have noticed during my time abroad here in Spain and during my time in Japan (I was in an exchange program in middle school) is that sleep is not as important here. My 6-year-old host sister gets about 8 hours of sleep every night where I would get 11-12 when I was her age. My host parents maybe get 4 or 5. There is just a different culture around sleep in other countries.

Another thing that has stuck out to me is the late start times in Spain. The streets are usually dead before 9 a.m. and most shops don’t open until 10 or 11. People go out to bars and clubs at 1 or 2 and stay out until 4 or 5 and then, get up for work the next day!

Something that I enjoy about college is that you get to make your schedule around what times fit best for your own personal preferences. For me, I learn best in the mid-morning to mid-afternoon, but many of my friends learn best at night.

This is another thing where I don’t know which system is better. I don’t know if America’s “early bird gets the worm” is necessarily better than Spain’s later start times, but I do know that every person is different. Something that is really important to me is sleep and I know that in my 20s, I don’t want to have to go to bed at 9 or 10 pm in order to get the amount of sleep I need because my job starts super early in the morning.

This brings up something that I know I will look for in a job when I get out along with many of my fellow Gen-Z’ers: flexible start and end times.

I think it’s important to allow your employees to work at the times that are best for them. I have seen flex time discussed as a benefit for people with families but it also benefits those people that don’t work best in a traditional “9-5” setting. Maybe 11-7 works best for those night owls. I know that there is no part of me that will ever want to work a 7-3 like some people do. (Editor Dad note: Don’t you love how Cam believes ‘working’ 8 hours is 9-5, and now 8-5 with an hour lunch!)

Right before I wrote this post, I called my Mom to talk about how many hours of sleep we got as kids. When I told her what I was writing about, the first thing she said is “well Dad has his meetings first thing in the morning, so he can’t always let people do that”. I get it. I get that it doesn’t work for every company and every situation, but I think that flexibility is important to implement in as many ways as possible.

Let your employees get enough sleep and do their best work by allowing them some flexibility to sleep and work at the times that are best for them. So, if you want your Gen-Z employees to be competent the day after the Super Bowl or the Game of Thrones finale, it’s a good idea to let them sleep in a little bit.