HR’s Work Uniform

I got put on to an article recently about a female Art Director who decided to where the exact same outfit to work everyday.  She’s been doing it for the last three years:

“I have no clue how the idea of a work uniform came to me, but soon, the solution to my woes came in the form of 15 silk white shirts and a few black trousers. For a little personal detail, I remembered my mother loved to put bows in my hair as kid, so I chose to add a custom-made black leather rosette around my neck. Done. During the colder months, I also top my look off with a black blazer. I shopped all the pieces in one day. It burned a hole in my wallet to say the least, but in the long run, it has saved me—and will continue to save me—more money than I could imagine.

To state the obvious, a work uniform is not an original idea. There’s a group of people that have embraced this way of dressing for years—they call it a suit. For men, it’s a very common approach, even mandatory in most professions. Nevertheless, I received a lot of mixed reactions for usurping this idea for myself. Immediately, people started asking for a motive behind my new look: “Why do you do this? Is it a bet?” When I get those questions I can’t help but retort, “Have you ever set up a bill for online auto-pay? Did it feel good to have one less thing to deal with every month?”

I love the idea.

I recently went on a diet. I’m not a big dieter type.  But I’m completely comfortable with eating the same thing, every day, every meal. Give me a plan, and I’ll follow it.  For breakfast I have a banana and two eggs, mid-morning snack is a protein bar, salad with grilled chicken and fruit for lunch, Greek yogurt in the afternoon and a piece of fruit, for dinner it’s fish/chicken/steak, brown rice, veggie combo of some kind. I’m down about 15 pounds. I’ve been doing it for about six weeks or so. It’s easy.  I don’t have to think about what I’m going to eat, and I like what I’m eating.

I could so easily wear the same thing to work every single day. I basically do anyway for the most part, dark dress slacks and button down shirt. It would be even easier to just keep it all the same.

I wonder what a good HR uniform would be?  Here’s my suggestion:

For the Men of HR: 

– Dress khakis (not the cotton type, the poly blend type. Cotton wrinkles to easily, and the cotton ones that don’t are Dockers and no one wants to see those.)

– White button down or predominantly white patterned button down (In HR you want to wear white, it symbolizes you’re on the right side of things. Pressed. Crisp.)

– Sweater vest  (Sweater vest screams secure, conservative decision making and trust. HR in a nutshell.)

– Wingtips (Brown, not black. Brown is soft and comfortable. Black is cold and hard.)

– Socks (Fun colors and patterns. This speaks to the culture you want, but aren’t willing to go all out for.)

For the Ladies of HR: 

– Dress slacks (Black or Navy, no Khaki for the ladies. Get some pants with some structure to them, no pseudo yoga pants, no one wants to see the HR lady’s cookie – shout out to my girl Mer! – and make sure they’re long enough.)

– White open collar shirt, sligh v-neck (You want classy, not sexy. Long sleeve or 3/4 sleeve. Spend some money so it’s not see through, or get white camis to go under.)

– Lightweight cardigan sweater (Color to match the season, plain, no patterns or picture of cats. This adds softness and approachability.)

– High heels to match the pants (Not hooker high, appropriately high.)

I would totally trust these two HR Pros above!

What do you think? What would you like for your daily uniform if you were going to wear the exact same thing to work every single day?

Job Title Killers

You know what position I would love to apply for!?  Jr. Human Resource Manager, said no one ever!

I hate spending 3 seconds on job titles, because job titles just scream, “Personnel Department”, but I have to just take a few minutes to help out some of my HR brothers and sisters.  Recently, I came across a classic job title mistake when someone had posted an opening and then broadcasted it out to the world for a, wait for it, “Jr. Industrial Engineer”.  I almost cried.

Really!  No, Really!  “Jr.”  You actually took time, typed out the actual title, and then thought to yourself, “Oh yeah! There’s an Industrial Engineer out there just waiting to become a ‘Jr. Industrial Engineer’!”  Don’t tell me you didn’t, because that’s exactly what it says.  “But Tim, you don’t understand we’ve always called our less experienced Industrial Engineers, Junior, so we can differentiate them from our ‘Industrial Engineers’ and our ‘Sr. Industrial Engineers’.  What do you want us to to do, call them: Industrial Engineer I, Industrial Engineer II and Industrial Engineer III?”

No, I don’t want you to do that either.

Here’s what I want you to do.  I want you to title this position as “Lesser Paid Industrial Engineer”. You’ll get the same quality of responses!

You know how to solve this, (but why you won’t) just have one pay band for “Industrial Engineer”, from $38K to $100K.  Pay the individuals within that band appropriately for their years of experience and education.

This is why you won’t do it. Your ‘Sr.’ Compensation Manager knows you aren’t capable of handling this level of responsibility and within 24 months your entire Industrial Engineering staff would all be making $100K – Jr’s, Middles and Sr’s!

Please don’t make me explain how idiotic it looks when you list out your little number system on your post as well (Accountant I, Accountant II, etc.). Because you know there just might be an Accountant out there going, “Some day I just might be an Accountant II!”

If SHRM actually did anything, I wish they would just go around to HR Pros who do this crap and visit their work place and personally cut up their PHR or SPHR certificates in half, in front of them, like a maxed out credit card that gets flagged in the check out line.  That would be awesome!

All this does is make it look like you took a time machine in from a 1970 Personnel Department.

But, seriously, if you know of any Sr. Associate HR Manager III positions please let me know.

8 Hacks Benefit Managers Can Do to Raise Employee Engagement

Tomorrow (Tuesday April 21st) at 2pm I’m hosting a free SHRM webinar (Link to register below) on how you can use your normal, boring employee benefits communications to drive better employee engagement. Well, let me take that back, it won’t be your normal, boring communications, it will be newer, better employee communications!

This won’t be your normal SHRM webinar, because it’s me and the company sponsoring the webinar is called Jellyvision (and their benefit communication technology called ALEX)! This will be fun!

The days of the low-strategy, low-impact benefits communication plan are over. Today’s HR professionals can no longer approach benefits communication as a chore that must get done as quickly as possible.

Smart HR pros know that strong benefits communication strategies drive employee engagement levels through the roof. In this lively program, you’ll learn that it’s not company picnics and spiffy logo polo shirts that make people love their jobs but smart, strategic benefits communication.

What do you know? The benefits team just got elevated to strategic employee engagement driver number one!

What can you expect to hear? 

1. What and how can Leaders in your organization do to aid your benefit communications? Simple tips to get them involved without them lifting a finger!

2. Research shows that 3/4 of your employees don’t understand their benefits, BUT 3/4 also don’t want more Benefit Communications! So, what are you supposed to do!?!

3. Research also shows that the higher percentage of employees to actually understand their benefits, the higher the organizations overall employee engagement is.  I’m going to walk you through some easy to do hacks that can help you, and show you some technology that is transforming how great companies are turning employee benefit communication upside-down!

Click Here to Register! 

What is ‘Meaningful Work’, really?

I had a couple of communications recently that lit a fire under my ass over the concept of ‘meaningful work’.  You see, there is this widely held belief by a great number of HR pros that to have true employee engagement your employees must feel like they have meaningful work.

I don’t necessarily disagree with that thought process.

The problem is, well meaning, HR pros have taken this concept and started to cram social platforms down the throats of their employees misinterpreting ‘meaningful work’ as meaning as an employer we must have support social causes so our employees see we are giving back.

The best example I can think of is everyone’s darling employer Tom’s.  With complete transparency there is probably ten pairs of Tom’s shoes in my house, none of which are mine.  Each pair of Tom’s costs around $45.  The material and labor to make a pair of Tom’s probably runs around $5. Let’s be honest, these shoes are crap. It’s a piece of canvas, rubber and some thread.

“But, Tim!, they give one of these crappy pairs of shoes to a poor kid!” Great, they just cut into their margin by $5, oh how will they survive on only a gross of $35 per pair?!

So, I’m to believe that because they give a shoe for every shoe they sell, people find this as meaningful work?

What about those companies that put big money and volunteerism towards things like Habitat for Humanity?  Great cause, right?  I worked for a company that did this. It was nice. But I grew up volunteering for Special Olympics and supporting this organization. The company I was working for wouldn’t support my cause, because they already did so much for Habitat.

What about my ‘meaningful work’?

Meaningful work isn’t about supporting causes.  Meaningful work is do your people feel that what they do on a daily basis is important to the success of your organization.  This doesn’t necessarily have anything to do with supporting causes.  It definitely does for some organizations, but not most.

Employees need to know that when they show up in the morning the effort they give helps the organization reach its goals.  Not that the organization they work supports one cause or another.

The failure in believing meaningful work is tied to causes is that everyone has their own personal causes they want to support. If you believe helping the homeless is your organization’s cause, that’s wonderful! But, now you have to go out and look for talent that also believes this is their cause as well, to make work meaningful for everyone in your organization.

In HR we try and make this concept of meaningful work too difficult.  We need to help our leaders be better communicators to their staffs on how what each one does individually has impact to the greater good of our organizations.  How they, individually and collectively, make an impact to their function and to the business.

Meaningful work isn’t saving puppies. Meaningful work is using your talents to help your organization be successful.

T3 – PapirFly

This week on T3 I’m taking a look at Papirfly an employment branding software just getting started here in the United States. Papirfly is a web based technology that helps you manage and communicate your employer brand around the world, enabling non-specialists to access and edit consistent marketing and communication in-house and in local languages.

Basically, Papirfly ensures that non-marketing/branding folks don’t screw up your consistent brand message!  You know, like us Talent Acquisition and HR pros who need something real quick and aren’t patient enough to wait for something to be delivered to us from marketing. So, we cut and paste a lot!  Marketing folks just love that! HR people cutting and pasting…

Papirfly has eight internal modules, and you can start with as few as you want, but the modules consist of things like print materials, email templates, banner, print ads, presentations, etc.  These modules allow anyone, who is given access, to come in and pick what they need, make changes and the software ensures only the changes approved can be made, to ensure you don’t have rogue HR folks doing their own ‘special’ branding in the field.

5 Things I really like about Papirfly: 

1. Empowers Talent Acquisition and HR to move fast and in a way where they (and owners of the brand) know everything is approved and consistent with the message the corporation wants to share.

2. Super easy to use! If you can use word, you can use Papirfly. The system builds in what can be changed, and what can’t. It also tracks, by individual, who made what changes and what it was used for. This allows the organization to track back when a certain piece was used and who did it.

3. Completely global. You can auto change languages and images, based on your audience. Allows multinational organizations to easily share a consistent branding message, but ensure that message is appropriate for each market.

4. Allows HR and Talent Acquisition to be creative, but also ensures they color within the lines!

5. Auto set safeguards, limits and approvals so that HR doesn’t have to be the brand police, and you don’t have to wait to be number one on a priority list to get things done.

Papirfly isn’t something you’re going to use if you have a 500 employee shop. This is, obviously, something that is for enterprise level HR and Talent Acquisition shops that probably have 5,000+ employees, and are in multiple locations.

If you have ever worked for a Fortune 500 level company you know how much of pain in the butt this can be! Employment branding is exploding across the globe and this has it’s own set of challenges.   Papirfly is on the forefront of how large organizations can handle one major challenge, how do you ensure the consistency of your employment brand, and still move fast.

Check them out, definitely worth a look if you’re responsible for employment branding in your organization.  It’s so simple to use the demo literally takes like 20 minutes!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

HR Manager Position that Pays $364,000! Want it?

I ran into an age old issue last week, which for some reason hadn’t come up for a very long time, but there he was staring me right in the face, and I still don’t get it!  Here’s the issue, should you post the salary (or your desired salary range based on experience, yadda, yadda…) for the position you are hiring, or not?

My guess is you clicked on this post because you wanted to find out which kind of HR Manager position pays $374K! Well, none, but you clicked, I win! But, while you’re here let’s take a look at the issue at play because it’s a polarizing issue amongst HR Pros.

I say, post the salary right out in front for God and everyone to see.  It will create most interest, which gives you a larger pool of candidates, which gives you better odds at filling your position with the type of talent that fits your organization.  It allows you to eliminate many candidates who won’t accept your job, because you’re too cheap. Sure you’ll get some people who see $98K, and they are making $45K, but they want to make $98K, so they send their resume, hoping.  But we’re smarter than that, plus, maybe Mr. $45K would be a great fit for me for another position, or in 3 more years when I have the same position open.

Posting the salary on a job post creates 137% more candidate traffic, than those posts which don’t list salary, or at least it feels that way to me when I do it that way!  I’m sure my friends at CareerBuilder can probably come up with some more precise figures on this exactly, but I’ll bet my made up math isn’t too far from correct.  It’s common sense. You walk by a store and see “help wanted”, and no one goes in. You walk by the store and you see “Help Wanted $12/hr”, and they have a line out the door asking for applications.

There are only 3 reasons you wouldn’t list the target salary for the position you are hiring for:

1. You know you’re paying below market, and you don’t want to the competition to know, because they’ll cherry pick your best people

2. You can’t find the talent you want, so you’ve increased the salary target, but you aren’t going to increase the salary of the poor suckers already working for you at the lower amount.

3. You don’t know what you’re doing!

Look, I get it, I’ve been there.  You don’t want to list salary because your current employees don’t understand that while the position title is the same, you are “really” looking for someone with more experience.  Or, we just don’t have the budget to raise up everyone already working for us, but we really need some additional talent. Or, we’ve always did it this way, and we want people who are “interested in us” and not money.

Well, let me break it to you gently, you’re an idiot.  People are interested in you because the value equation of what you are offering fits into their current lifestyle!  Otherwise, you could just move forward as a volunteer organization now couldn’t you?!

Do yourself a favor and don’t make recruiting harder than it has to be.  Just tell people what you have to offer. “We’re a great place to work, we have these benefits, they’ll cost you about this much, and we are willing to pay “$X” for this position”, if this is you, we want to speak to you. If it’s not, that’s great to, but check back because we might have something for you in the future.

Also, let me know if you find an HR Manager job that pays $374K. I know the perfect candidate!

Compensation 701 – A Master’s Course

In terms of one part of your corporate Compensation Philosophy you can be a Pay Follower, a Pay Leader or Market Rate.

You never hear Pay Leaders complain about Turnover…

You always her Pay Followers complain about how Pay Leaders can actually pay that much…

Those who Pay at the Market always talk about how money isn’t that important…

HR and Compensation Pros will always talk about how it’s not about how much someone makes, it’s about the total compensation package.  Ironically, those Best Companies To Work for tend to have the highest total compensation packages and be Pay Leaders.  It’s a vicious cycle to get the best talent.

If your a pay follower you will never have the best talent.  If you pay at market, you will never have the best talent for long.  If you’re a Pay Leader you’ll have the ability to attract the best talent and the resources to hook them, but you still have to have the culture and leadership to keep the long term.

This is everything I know about compensation after 20 years of working in HR.

What have I learned?

I always try and work for Pay Leaders, otherwise you end up chasing your tail a lot within the HR world.

Consider yourself graduated.

The True Value of Working for a Crappy Company

As some of you may have realized from recent posts (Wanted: People Who Aren’t Stupid), I’ve been interviewing candidates recently for the position of Technical Recruiter working for my company HRU. I love interviewing because each time I interview I think I’ve discovered a better way to do it, or something new I should be looking for, and this most recent round of interviews is no different.

Like most HR/Talent Pros I’m always interested in quality work/co-op/internship experience. Let’s face it, it’s been drilled into us, past performance/actions will predict future performance/actions.  So, we tend to get excited over seeing a candidate that has experience from a great company or competitor and we’re intrigued to know how the other side lives and our inquisitive nature begs us to dig in.

What I’ve found over the past 20 years of interviewing is that while I love talking to people that worked at really great companies, I hire more people that have worked at really bad companies.  You see, while you learn some really good stuff working for great companies, I think people actually learn more working for really crappy companies!

Working at a really great companies gives you an opportunity to work in “Utopia”. You get to see how things are suppose to work, how people are suppose to work together, how it a perfect world it all fits together.  The reality is, we don’t work Utopia (at least the majority of us) we work in organizations that are less than perfect, and some of us actually work in down right horrible companies. Those who work in horrible companies and survive, tend to better hires. They come with battle scars and street smarts.

So, why everyone wants to get out of really bad companies (and I don’t blame them) there is actually a few things you learn from those experiences:

1. Leadership isn’t a necessity to run a profitable company. I’ve seen some very profitable companies that had really bad leadership.   Conversely, I’ve worked for some companies that had great people leaders and failed to make money. Leadership doesn’t equal profits.

2. Great people sometimes work a really crappy companies.  Don’t equate crappy company with crappy talent.  Sometimes you can find some real gems in the dump. I talk with idiots, every day, that work for really great brands. Blind squirrels…

3. Hard work is relative.  I find people who work at really bad companies, tend to appreciate hard work better than those who work a really great companies with great balance.  If all you’ve ever known is long hours and management that doesn’t care you have a family, seeing the other side gives you an appreciation that is immeasurable.

4. Not having the resources to do the job, doesn’t mean you can’t do the job. Working for a crappy company in a crappy job tends to make you more creative, because you probably won’t have what you need to do the job properly, so you find ways.

5. Long lasting peer relationships come through adversity.  You can make life-long work friends at a crappy job who you’ll keep in contact and be able to leverage as you move on in your careers.  And, here’s what each of you will think about the other: “That person can work in the shit!”; “That person is tough and get’s things done”; “That person is someone I want on my team, when I get to build a team”.

We all know the bad companies in our industries and markets.  Don’t discount candidates who have spent time with those companies. We were all at some point needing a job, a first experience, a shot at a promotion or more money, etc., and took a shot at a company we thought we could change or make a difference.  I love people who worked for bad companies, in bad jobs with bad management, because they wear it like a badge of honor!

Do You Pay Your Employees More for Referring Black People?

I know a ton of HR Pros right now who have been charged by their organizations to go out and “Diversify” their workforce.  By “Diversify”, I’m not talking about diversity of thought, but to recruit a more diverse workforce in terms of ethnic, gender and racial diversity.  Clearly by bringing in more individuals from underrepresented groups in your workforce, you’ll expand the “thought diversification”. But, for those HR Pros in the trenches and sitting in conference rooms with executives behind closed doors, diversification of thought isn’t the issue being discussed.

So, I have some assumptions I want to lay out before I go any further:

1. Referred employees make the best hires. (workforce studies frequently list employee referrals as the highest quality hires across all industries and positions)

2. ERPs (Employee Referral Programs) are the major tool used to get employee referrals by HR Pros.

3. A diverse workforce will perform better in many complex circumstances, then a homogeneous workforce will.

4. Diversity departments, is you’re lucky enough, or big enough, to have one in your organization, traditionally tend to do a weak job at “recruiting” diversity candidates (there more concerned about getting the Cinco De Mayo Taco Bar scheduled, MLK Celebrations, etc.)

Now, keeping in mind the above assumptions, what do you think is the best way to recruit diversity candidates to your organization?

I’ve yet to find a company willing to go as far as to “Pay More” for a black engineer referral vs. a white engineer referral.  Can you imagine how that would play out in your organization!?  But behind the scenes in HR Department across the world, this exact thing is happening in a number of ways.

First, what is your cost of hire for diverse candidates versus non-diverse candidates? Do you even measure that? Why not!?  I’ll tell you why, it’s very hard to justify why you are paying two, three and even four times more for a diversity candidate, with the same skill sets, versus a non-diverse candidate in most technical and medical recruiting environments.  Second, how many diversity recruitment events do you go to versus non-specific diversity recruitment events?  In organizations who are really pushing diversification of workforce, I find that this ratio is usually 2 to 1.

So, you will easily spend more resources of your organization to become more diversified, but you won’t reward your employees for helping you get reach your goals?  I find this somewhat ironic. You will pay Joe, one of your best engineers, $2000 for any referral, but you are unwilling to pay him $4000 for referring his black engineer friends from his former company.  Yet, you’ll go out and spend $50,000 attending diversity recruiting job fairs and events all over the country trying to get the same person, when you know the best investment of your resources would be to put up a poster in your hallways saying “Wanted Black Engineers $4000 Reward!”.

Here’s why you don’t do this.

Most organizations do a terrible job at communicating the importance of having a diverse workforce, and that to get to an ideal state, sometimes it means the organization might have to hire a female, or an Asian, or an African American, or an Hispanic, over a similarly qualified white male, to ensure the organization is reaching their highest potential.   Work group performance by diversity is easily measured and reported to employees, to demonstrate diversity successes, but we rarely do it, to help us explain why we do what we are doing in talent selection.

What do we need to do? Stop treating our employees like they won’t get it, start educating them beyond the politically correct version of Diversity, and start educating them on the performance increases we get with a diversified workforce.  Then it might not seem so unheard of to pay more to an employee for referring a diverse candidate!

 

You Wouldn’t Even Hire Your Own Mom

I had a conversation recently with a friend about how hard it is to work and be a Mom.  Just to be a clear, I’m not a Mom.  I hire Moms. In fact I love hiring Moms, they work their asses off.

I know this because I was raised by a single mother.

I remember my Mom having to pick where we would go buy our groceries based on how long it had been since she bounced a check at that store. I remember her handing me items off the belt to return because they wouldn’t take her check and we only had enough cash for a few items. I remember pouring water into my bowl of generic Fruit Loops because we didn’t have enough money to buy milk that week.

My Mom started her own business, paid her own mortgage and raised two kids. It wasn’t perfect, but we made it. Those experiences shape a kid for life. It makes you appreciate what you have, when you know you can live with much less.  My Mom got hugely successful after I got out of college and my kids only know her as the grandma that has so much.  I can’t even describe to them the struggle, they have no concept.

I have zero tolerance for hiring managers who don’t want to hire moms because they might have to stay home with a sick kid, or they might want to take an early lunch to catch fifteen minutes of fourth grade play at school during the day.  Both men and women, hiring managers, have told me they don’t like to hire moms.  This doesn’t sit well with me.

The Moms I hire are some of the strongest employees I have.  They come to work, which for many is a refuge of quiet and clean, and do work that is usually less hard than the other jobs they still have to perform that day and night.  They rarely complain, and usually are much better to put issues into perspective and not freak out.

When I look at my own ‘tough’ days I try and remember that most of my day is done, while theres won’t be until their head hits the pillow. Old people and Moms are the most disrespected of the working class.  They are the most underutilized workers of our generation.  A woman takes a few years off to raise a kid and somehow she’s now worthless and has no skills.

I don’t even want to write this post because I feel like I’m giving away a recipe to a secret sauce.  All these national recruiting companies are hiring the youngest, prettiest college grads they can find to work for them, and they mostly fail in the recruiting industry. Moms find this industry rather easy as comparable to what they are use to doing.

The recruiting secret sauce, main ingredient = moms.