Picking a New Head Coach, err, Leader When the Chips are Down!

Go Green! If you know me, you know I bleed green, and my Spartans are taking one on the chin with their football head coach recently. I’m not going to get into the Mel Tucker situation specifically; that’s a nightmare, and this is a PG-13 blog!

Tuck Leavin’

I had such high expectations, but if I’m honest with myself, the warning signs were there from the beginning:

  • He got an amazing running back in Kenneth Walker out of the transfer portal his first year that covered up a lot of ills in the program.
  • Our defense was awful and getting worse, and he’s a defensive coach.
  • Attention to detail was non-existent, and that starts at the top.
  • We got played in giving him a contract that he shouldn’t have gotten because we were not negotiating from a position of strength.

What do you need to turn around a bad situation?

Back to our regularly scheduled programming! The Tuck situation is very similar to any organization that needs to replace a bad leader or a broken turnaround situation. Everything seems bleak.

Here’s what you need:

1. A leader with off-the-charts attention to detail and high rules. Most organizations are broken because people have been allowed to do broken things. That has to stop, immediately, and that only happens with a leader whose attention to detail is off the charts. Annoyingly so!

2. Every single ill and missed step has to be called out and corrected. This is where and when we open our kimonos and let everything show. Organizations don’t get broken in one day. They get broken over time because we allow little things go that turn into big things. That stops today.

3. A leader who can rally people to a vision and one that embraces the bottom. Very few leaders are good at digging out. We love to say it’s hard being a leader on top because it’s hard to keep you there. That’s mostly bullshit. Ask any leader what’s more challenging: a turnaround or staying on top. 100% will tell you it’s a turnaround.

4. A leader who understands how to develop talent. When you’re at the bottom, you are not going to get the best talent. You’re going to get talent that was overlooked. You’re going to get talent that has some hickies. You need to be someone who loves developing talent. That thrives on developing talent.

5. Probably a leader that has something to prove. This can be a new leader or a leader who fell down and is looking to prove they belong back on top, but your chances of success are better if that leader has a chip on their shoulder.

When you take a look at those five attributes, you see why it’s so hard to find leaders capable of turning around a failing organization. Most leaders hired into these roles have a little risk they bring with them. Ailing organizations don’t get first-round leader picks!

What does it mean to be a male leader in today’s business world?

This is a complex subject to write about because it’s a hot-button issue for so many. Men still make up 2/3 of Congress. There have only been male US Presidents. Roughly 90% of the Fortune 500 have male CEOs. All that being said, over the past few decades women have made some tremendous strides professionally, and those strides are accelerating.

For every 74 males who receive a college degree today, 100 women receive their degree, and the gap is growing. Men account for 70% of the decline in college enrollment. 50% of women now outearn their male partners. That number was 4% in 1960. Women now hold 50.04% of all jobs in the US (Women in Canada hold 61%). Pay equity is still an issue. In 1980 women were paid 40% less than men. Today that number is 15.5% in some fields, like Software Engineering, pay equity has flipped to favor women over men.

As I said, this is a complex issue because so much work still needs to be done to elevate women. A successful female business owner raised me. When my mother started her business is was rare for women to own businesses. Today over ten million women are business owners.

All of this also doesn’t change the fact that the role of men in work is also drastically changing during this time. Both of these concepts can be true at the same time. The Washington Post recently had an article discussing the issue of these changes to men: Men are lost. Here’s a map out of the wilderness by Christine Emba. Here are some takeaways from the article:

It is harder to be a man today, and in many ways, that is a good thing: Finally, the freer sex is being held to a higher standard.

Even so, not all of the changes that have led us to this moment are unequivocally positive. And if left unaddressed, the current confusion of men and boys will have destructive social outcomes, in the form of resentment and radicalization.

The truth is that most women still want to have intimate relationships with good men. And even those who don’t still want their sons, brothers, fathers and friends to live good lives.

The old script for masculinity might be on its way out. It’s time we replaced it with something better...

…for all their problems, the strict gender roles of the past did give boys a script for how to be a man…People need codes for how to be human. And when those aren’t easily found, they’ll take whatever is offered, no matter what else is attached.

What is a good definition of new masculinity?

The phrase “toxic masculinity” gets thrown around too much in today’s world. Yes, there are traits of men that are historically toxic. But it’s also a mind-f*ck we are throwing on heterosexual young men who still hold the majority of roles in our society as men. Don’t act like a “man,” but women are only attracted to you if you act like a “man.”

More from the Washington Post article:

This is especially compelling in a moment when many young men feel their difficulties are often dismissed out of hand as whining from a patriarchy that they don’t feel part of. For young men in particular, the assumption of a world built to serve their sex doesn’t align with their lived experience, where girls out-achieve them from pre-K to post-graduate studies and “men are trash” is an acceptable joke...

I’m convinced that men are in a crisis. And I strongly suspect that ending it will require a positive vision of what masculinity entails that is particular — that is, neither neutral nor interchangeable with femininity. Still, I find myself reluctant to fully articulate one. There’s a reason a lot of the writing on the crisis in masculinity ends at the diagnosis stage…

“Where I think this conversation has come off the tracks is where being a man is essentially trying to ignore all masculinity and act more like a woman. And even some women who say that — they don’t want to have sex with those guys. They may believe they’re right, and think it’s a good narrative, but they don’t want to partner with them.”

I, a heterosexual woman, cringed in recognition.

“And so men should think, ‘I want to take advantage of my maleness. I want to be aggressive, I want to set goals, go hard at it. I want to be physically really strong. I want to take care of myself.’”

Galloway leaned into the screen. “My view is that, for masculinity, a decent place to start is garnering the skills and strength that you can advocate for and protect others with. If you’re really strong and smart, you will garner enough power, influence, and kindness to begin protecting others. That is it. Full stop. Real men protect other people.”

I like Galloway’s definition of “real men”! Real men protect others because it positively shapes behavior. It’s easy for men to follow.

Many people don’t see this as a crisis. Being a dad of three young men, I try to see the trends before it’s too late. A friend of mine is keen on saying “Idle men are bad business for America.” We are heading down that slippery slope.

Society has gotten comfortable in not supporting men. The view is women need support, but men have had such a historical headstart they don’t need support. All of our young people, regardless of gender, need our support. We should not diminish any of them and their potential in our societal structures. The world needs men who are masculine and care for others as much as the world needs strong, feminine women. These are not competing forces. They should be complimenting forces.

I tried not to make this a gender issue, but it’s complex. In our world today it’s not just male and female anymore. My intent for writing this was to share an insightful article by a really good writer, Christine Emba. I encourage you to read the piece as it goes much deeper than the few pieces I shared here. In the end, we are quickly going down a path that ignores men. While men still hold so much power, we can see a horizon where that won’t be the case. My hope is that women will do a much better job in the next century in holding that power than men did previously.

5 Mid-Year HR Trends You Should Be Thinking About for 2024!!

Is the world moving faster after the pandemic or is it just me?! It seems like for all the bad that Covid brought, it did make us slow down a bit. Now, we are back on the treadmill running faster than ever.

I’m sitting down this week and doing a live webinar (if you can’t make the live time, just sign up and we can send you the recording) discussing the biggest trends in HR and Talent Acquisition that are happening right now but that will also have a tremendous impact to our 2024 planning!

The webcast will be live on Wednesday, July 19 at 3 pm EST.

Shout out to the amazing team at Pillar for making this happen…

Here are some more details.

We’re halfway through 2023 (crazy, right?!), so now seems like the perfect time to reflect on the top 5 trends that have shaped the year thus far. And who better to do it with than Tim Sackett, President of HRU Technical Resources & top 100 Global HR Tech Influencer?! Join us as we sit down with Tim to discuss what is trending today in the HR & talent acquisition space and what he sees as the trends that will continue into 2024 and beyond.

Here’s what you can learn during the session:

  • Practical strategies to leverage these trends for maximum impact
  • How to gain a competitive edge by understanding how these trends can transform your HR/TA practices
  • The key drivers shaping the way organizations attract, engage, and retain talent

…& more! Looking forward to seeing you on July 19th as we have the opportunity to learn from one of the industry’s most respected thought leaders! It’s also been a year since we launched our webinar series with Tim himself, so join us as we celebrate our webinar series 1-year anniversary.

Skills matter. Experience matters. Performance matters.

Skills, skills, skills, skills…

If you’ve been around HR tech for two minutes in the last five years, “skills” is basically all you’ve heard. Well, okay, “skills” and “AI.” The HR Tech community is jamming skills down your throat like a new pharmaceutical drug that cures narcissism.

Why do we feel “skills” are so important?

  1. Hiring by skill is thought to eliminate bias. It’s not about relationships, or what school you went to, or that you went to school at all, or what color your skin is. If you have the skill to do the job, you should be hired to do the job.
  2. As a concept in organizations, skills seem to connect a lot of dots. We can measure skills and make a giant inventory of all the skills we have, and our all-knowing executive team can tell what skills we need in the future, and we can build those skills to be ready.

In theory, hiring and promoting people based on skill makes a lot of sense. In reality, it’s super hard to pull off. It’s difficult to truly assess someone’s skill in most areas. We just don’t have enough black-and-white skills measures that truly differentiate nor do we have the ability to build all the skills we believe we need.

Does “experience” matter?

The folks on the skills side of the fence want you to believe experience is an outdated concept being sold to you by “the man.” Or, more specifically, by men who have traditionally controlled the world in so many ways. Some of that is also true. But that doesn’t mean that experience doesn’t matter. It does.

You are about to go to prison for a crime you didn’t commit. You can choose between two lawyers. Both passed the bar to demonstrate their “skill” as an attorney. For one, this will be their first case. For the other, it will be their 2,000th case. Who will you choose? You are about to go into a life-saving brain surgery. You have two surgeons to choose from. Both of whom passed their boards at the highest level. One has performed over 1,000 of this specific operation. One has done 50. Which one will you choose?

There is a piece of this skills revolution that also is veiled in ageism. One of the reasons “skills” has risen is that young people are sick of old people getting hired and promoted over them. Old people who might not have the same skill level, but definitely have more experience. We can’t just say stop hiring them because they’re old, but we can say stop hiring them because I have higher “skill.” So, if it’s only about skill, we eliminate the ageism bias.

Your experience actually does matter.

Wait, what about performance?

Here’s where I get a bad feeling in my stomach around “skills.” It’s not just that a person has a certain skill, but how they perform in that skill. The reason we say “experience” doesn’t matter because there are dozens of academic studies that have shown that when we measure new hires and we take a look at their resumes and their previous job experience, there is very little correlation between where they worked previously and the job they had, to success in the new job and company.

That isn’t because experience doesn’t matter. It’s because high-performing experience matters!

Therein lies our problem. We can’t measure the performance of someone’s past job.

Let’s get back to our lawyer and doctor examples. What if I now told you that our lawyer, who has tried over 2,000 cases, actually lost every case? You would obviously try the inexperienced lawyer! Same with our doctor. The doctor who had 1,000 brain surgeries under their belt has a success rate of 10%. But our 50 case doctor has a success rate of 90%!

But wait, what if I tell you the “experienced” doctor only takes on the most difficult last-chance cases? And the less experienced doctor is given the “easy” cases where the vast majority of patients are thought to recover. Does that make a difference? You see how complicated “experience” as a factor can be.

Performance matters a great deal!

If you are looking to hire the best talent, it’s not only about skill. It’s about choosing individuals who have the skill to do that job at a baseline, then looking at their experience and their performance, and probably their intrinsic motivation. This is why a job sample is the number one predictor of a new hire performing well on the job. If they can actually do the job, successfully, then it stands to show they will probably be successful when we hire them. Although, even that isn’t guaranteed. We then add in factors like culture, leadership, peer support, etc.

It turns out hiring is really hard.

So, why is everyone saying the future of talent is skills?

I believe it’s because this is something we can control. It’s tangible and feels like something that can work. I can try and measure for skill. I can assess and build for skill. It seems obtainable, and it seems like something better than our past hiring based on experience.

In reality, hiring and promoting should have always been about skill. And experience. And performance. I want to hire highly skilled people that have amazing experiences and have performed in their previous jobs at a very high level.

What I don’t want to do is blindly hire and promote based on someone’s ability to demonstrate they can do a bunch of random skills. A job and performing in that job is not just about doing a bunch of random skills. That simplifies what employees do down too far. People and work are much more complex than just skills.

Skills. Experience. Performance. I want to hire the complete package. Be careful selling “skills” as a strategy to your executives. Most executives have great experience and high performance, and they actually believe that matters. Because it does.

The Big Talent Acquisition Disconnect! #BeBetter

Do you know why talent acquisition sucks?

Yes!

It’s easy to say “yes” because TA is constantly messing stuff up for no real reason. I mean, there are a lot of reasons, but no reason it should continue for this long.

Case in point. Watch this quick TikTok:

@its_just_talia_ I was clowned by another one… but watch until the end 🤡 #jobsearch #layoffs2023 #jobinterview #careertiktok #careertok #NextLevelDish #socialmediamanager #socialmediamarketing #fyp #foryoupage ♬ Hip Hop with impressive piano sound(793766) – Dusty Sky

Okay, let’s break down all the terrible excuses TA will give us on why they would post this job on LinkedIn but not disposition this candidate before doing this!

1. We have a policy to post open jobs publicly for two weeks before we can offer a candidate.

2. The hiring manager wanted to do a last-minute check to see if anyone else was “fresh” on the market before we moved forward with this candidate.

3. We got this candidate via internal referral, and we need to post it first before we can make an offer.

4. We’re lazy AF and conflict-avoidant and don’t give two sh*ts about our candidate experience.

5. This candidate came to us via a third-party agency, and before we pay that fee, we need to see if we can find someone on our own.

6. We watched this candidate’s TikTok videos and decided we didn’t need that drama on the team.

I’m going to guess #4 is the winner based on my experience, but #6 also could be an option!

The reality is there is no excuse for the recruiter and/or hiring manager of this candidate to, at the very least, give them some insight into why they were posting this job on LinkedIn without saying something to her. Not. One. Reason!

You asked a candidate to devote major time and resources to jump through all of your hoops, which she did. You OWE it to her to give her feedback straight. “Look, Talia, thank you for your effort and professionalism. We’ve decided you aren’t the right fit for us based on “X.” That’s it. She might be pissed, but she’ll be less pissed than seeing the job posted again on LinkedIn the next day and not being told she didn’t get the job.

If you and your company do this. Just know you suck. Not your company, you. You personally suck for allowing this to happen to a person. You shouldn’t be allowed to work in HR or TA in any industry and in any capacity. If you’re a hiring manager and you allow this to happen, you should never be allowed to hire anyone every again for the rest of your life. You’re scum. You’re a bad leader. Turn your keys in.

Come on! Better better!

New Leaders! You’ve got one shot, one opportunity…

Are you a new leader, or do you know someone who is about to get into a new leadership position? This post is for them!

Every time a new leader starts in a position, they only bring two things with them:

  1. Your resume.
  2. A speech.

Your resume is easy. It’s all the crap you did in your career to this point. You’ll be judged on that resume by your new team. It can go several ways, but usually, if you got hired, you have the resume to back it up.

There’s nothing you can do about your resume when you start a new position. You are who you are, regardless of how you got to this point in a new leadership role. It’s too easy for people to check up on you, so lying isn’t an honest answer, especially when starting a new job.

The speech, on the other hand, is completely up to you!

Every new leader must come into the new role with ‘the speech.’ Your speech. What does your speech need to have in it? Well, that really depends on what kind of leader you are, but here are some basic components:

1. Why you? Why are you the one to lead us? What is your personal vision in life?

2. What were you hired to do?

3. What about us? How do ‘we,’ your team, fit into this?

4. How will we know if we succeed or not?

5. What are some things we should know about your style?

This is your Day 1 speech. I know you want to wait a while. Get to know your new team. Get to know the ‘real’ problems. Get your feet on the ground. But you can’t. You don’t have that time.

You have to come in and be ready to deliver your speech. This one speech will most likely dictate your success as much as your resume. You will either kick off this new leadership position with the right momentum, or you’ll just be another schmuck to take over and do what every other person before you did, fail.

Does it feel like I’m putting too much weight on this one thing?

I’m not. I’m actually trying not to scare you because most people don’t give great speeches when they’re terrified they’ll fail. But don’t kid yourself. This Day 1 leadership speech is critical to your success.

You are now the leader. Everyone is looking at you for the answers. You might not have any of them yet, but you better make it sound like you have them or you’re about to discover them!

You only bring two things with you into this new position. You only control one of them at this point. Don’t miss it.

How do you “practice” HR?

We are constantly told that if we want to be good at anything in life, we must practice. It starts when we are kids, and we want to be our heroes. If you want to be good at sports, or dance, or computer games, you must practice. Not just “play” but specific steps that lead to success in the endeavor we’ve chosen.

Tyler Cowen released his book “Talent” in 2022 and I really like this quote from it:

“What is it you do to practice that is analogous to how a pianist practice scales?”

What do you do each day to practice your profession?

What I find when I ask HR and TA professionals this question, and we really dig in, is there “practice” is showing up and doing the job. That is akin to an NBA player just showing up and playing games but never putting in time and effort outside of the game to increase or maintain their basketball skill level. They wouldn’t be successful for long.

Just showing up and doing the job isn’t practice. That’s the job.

Are we talking about practice…

YES!

Let me tell you how I practice my skill in HR and TA:

  • I write on this blog that has nothing to do with my paying job.
  • I design and present content for roughly 20+ webinars every year.
  • I design and present content to present live on stage for around 20 different talks every year.
  • I consciously reach out and schedule calls with experts in our industry to “talk shop” each month that has nothing to do with my paying job.
  • I network on sites like LinkedIn to expand my professional network and ask and answer as many questions as I can.
  • I will do upwards of 100 tech demos per year in the technology that impacts my industry.
  • I will attend upwards of 12 HR and TA professional conferences.

Okay, I’m a complete freak around personal development, primarily because I actually really like this stuff. That makes it easier to do, for sure.

But, I rarely get into a professional dilemma where I don’t feel prepared to handle the situation. I believe that is because I’ve “practiced” a whole bunch!

I get asked frequently, “How did you learn this stuff?”

Practice.

Honestly, my hope is one day, I’ll take this love of practice in my professional life and turn it into some other sort of practice in my personal life. Like, someday, I’ll roll out of bed and be like, “okay, today is the day I stop being an out-of-shape dough ball and get back into shape like I was in college!

I mean, if I can put this level of practice into my professional life, it stands to believe I could put that same level of practice into any part of my life.

Do you want to be “Great” at your Career?

I find almost 100% of people I would ask this question to will say, “Yes, of course!”

But like my lazy butt sitting on the couch at night watching Netflix, they are willing to put in the practice of being great. They are just showing up to work and doing the job. That usually doesn’t lead to greatness.

Don’t get me wrong. Some folks can show up and be great, just like freak athletes. That is about .001% of our society. So slow your roll. That isn’t you.

I want to be great at my job, but I don’t really do anything other than the job to ensure I’ll be great at it. Doesn’t that sound funny? It goes against everything we know about greatness in our lives.

Don’t get me wrong. I don’t believe I’m great at HR and TA. I think I’m pretty good at certain parts of it, but I know people who are so much better than me at so many parts. When you compare yourself against the top 1% in your profession, you feel small. You feel like you need more practice.

When you compare yourself against Kevin in payroll, that constantly loses his way back to his cube, you feel like you’re a giant. Practice isn’t needed to be greater than Kevin. That’s our problem. Most of us are surrounded by average players, and your slightly above-average performance makes you feel like you no longer need practice.

Pick higher performance targets. Chose to emulate someone who amazes you in your profession. Chase greatness through practice.

America’s Greatest Threat is Lack of Labor!

America’s Greatest Threat? Lack of Hourly Workers!

I spoke to a group of upcoming high graduates yesterday, and it got me to thinking about the future. I don’t dump on young kids like most people do today. My feeling is we all sucked when we were young. We grew up. Got experienced. And we suck less. But we look at young people and we are shocked they suck at mostly everything. We. All. Did. When. We. Were. Young!

Businesses, big and small are desperate currently for workers. Low-skill, semi-skilled, people who have no skill but are willing to be trained. The hourly rate is anywhere between $12-22/hr. I’ve spoken to companies in every market and industry, many of whom will tell me they’ll hire as many people as they can find, they just can’t find anyone!

Now, I don’t want to get into all the reasons why organizations are struggling to find hourly workers. There are many, and it’s a complex situation that isn’t going away anytime soon. I want to focus on how not having enough hourly workers puts America at a competitive disadvantage in the world.

What Happens When America Can’t Hire Enough Workers?

First, organizations will do what it takes actually to hire talent. They increase wages and benefits, which initially seems like a big win for workers. Businesses will also raise prices to pay for those additional expenses. Say hello to inflation. The supply and demand dynamics of labor all happen fairly quickly.

Organizations will look to become more efficient and add technology that, in the long term, can be a better value than workers. Let’s be honest, this has been happening since the beginning of time, but in times of true pain in hiring, all this speeds up and happens faster than normal. Say hello to the robots!

Companies will offshore more more than they already do to countries with an abundance of hourly workers. China, Mexico, India, and various countries in Africa if they can get politically stable, will gain millions of jobs from organizations looking to sell their products in America. Say hello to more jobs leaving our shores. Also, as we’ve seen with the Pandemic, this will cause further issues with our supply chain in critical times.

What Should We Be Doing In America To Ensure We Have The Hourly Talent We Need?

Okay – I’ve got some ideas. Some you’ll agree with, some you’ll hate, but something has to change. American demographics are not changing. Our labor force is shrinking and we are getting older as a country. We have a crisis staring us in the face, and we are too divided to even see what’s really happening!

  1. Major investment into trades and apprenticeship programs at the high school and post-high school levels. Free College? Screw that. Rich folks can pay for college. Let’s have Free Trades and Apprenticeship programs. Let’s start these in Junior High and High School and continue their post-high school. Let’s have 22-year-old kids making $40-60K a year in skilled occupations.
  2. Blow up public education as we know it. It’s broken. Can we all admit to this? About 70% of kids are not college kids, but we force them down the path of college. Let’s have public education that promotes our best and brightest but also promotes kids who want to work with their hands, who want to work in the arts, etc. If we are the most powerful country on earth, why can’t we have multiple avenues for our kids, whether they are rich or poor?
  3. Encourage our children to once again be firefighters, police officers, home builders, big truck operators, cooks, delivery drivers, etc. Both boys and girls. I was struck when I was in Australia how many construction workers and road workers were female. You rarely see that in America. Our children should feel proud to have an occupation that is helping their community and others, but instead, we, as parents, talk down these occupations. Our children are constantly listening.
  4. Open the Mexican border. Uh oh, he didn’t just say that!? Yeah, you know who has millions of people who want the jobs that Americans don’t want? Mexico. If you don’t want to work that $15/hr job, step aside, there are people that do want those jobs. Plus, actually having a great labor force strengthens America! Would you rather have Mexican citizens come to America and make American products, or have American companies go to China and have the communist government of China make the products sent back to America and much of the profit goes to China or India, or somewhere else outside of America?
  5. Pay Equity laws limiting the spread of pay between the highest-paid executive and the lowest-paid employee. I’m not saying that entrepreneurs and executives don’t deserve great salaries for their efforts and their risks. They do. But should a CEO of a company make a $100M a year and the workers make $17/hr? That just seems a little bit out of line, right? Should a college football coach make $5M a year? It’s a stupid game. A game I love to watch, but come on! We’ve got a bit out of line with the haves and the have-nots.
  6. National Occupation Corp. What if every single American child upon graduating high school, put in one year of service into a select list of hourly occupations? Road workers, infrastructure projects, building affordable housing in their community, building parks, etc. Mormon kids do a two-year missionary to spread their word, and it doesn’t seem to harm them one bit, in fact, most would argue it actually helps them become better adults. Doing a national occupation corp would show some kids they actually love this type of work.
  7. End or fix programs that encourage workers not to work. We need people collecting unemployment to prove they can’t find a job. They can’t get work. Because, for the most part, it’s a lie! There is work everywhere! Our Unemployment Insurance system is broken and needs an overhaul.

How do you like those ideas!? A little GOP, a little Dem, a little socialism! If you’re a regular reader of the blog some of those ideas, coming from me, probably surprise you. This is how desperate I think this situation is! We are facing an economic meltdown in the future if we don’t fix this issue, that will make the great recession look like child’s play. America can not be without a great labor force, and right now, we are quickly trailing the rest of the world in the one thing we always hung our hard hat on.

Underperformance is not an employee problem, it’s a leadership problem!

So much conversation around remote workers underperforming, or at least some corporate leadership believes remote workers are underperforming. They might be right. They might be wrong. The reality is this has little to do with remote employees!

What would you do, as a corporate leader, if your on-premise employees were underperforming? Would you send them to work at home?

Sounds stupid to say that out loud, doesn’t it?

Underperformance by any worker, regardless of where they are, is a function of the leader responsible, not doing something about it. You could fire a worker who is underperforming. You could work with that employee and give them extra training and tools. You might give them a mentor. You might adjust their goals and ask them to do extra work to make up for underperformance. You can do so many things that can actually impact performance.

Moving their location of work might actually have an impact on their performance. This is true. But as a primary step, it’s a silly strategy.

Here’s an idea!

Instead of telling remote employees they must return to work because you “believe” they are underperforming, what if we told our leaders it’s your job to ensure the performance of your team? If your team doesn’t meet the agreed-upon goals, we will fire you.

To help you, as a leader, get the best performance out of your team, we are going to give you leadership training and make sure you and your team have the tools they need to perform. If a remote employee isn’t performing to the standards that were set, we will deal with that individual underperforming employee.

I think you’ll find some people will perform up to the level you know equals good performance. You will also find you made some hires of people who are incapable of meeting the performance you need for the resources you are spending on them. You will also find that some remote employees, while they really like being remote, don’t have the personality capable of being effective in a remote environment. You will also find some employees who actually perform better when working remotely.

Here’s the thing!

Great employee performance is very individual in how it is obtained. Great leaders will recognize this and find the best recipe for each individual to perform their best. I have three sons. My first son, I could yell it and push, and he would try harder just to show me up. My second son would literally shut down if I tried to parent him the same way I did my oldest. My third, he just managed me.

Working remotely is great for those people who can perform well working remotely. Some can. Some can’t. Most will fall into the middle and probably perform similarly regardless of where they are sitting.

The problem we have right now is we no longer manage performance. We have a bunch of snowflake bosses who believe if they manage performance, people will quit. Yes, some will. Thankfully! Otherwise, you’ll have to fire them. But, most will actually perform well because most people you hire actually want to be successful.

You see, performance, when done correctly, is about both the company and the employee finding success. I find most employees want to be successful, and if you design your goals correctly, that will make the company successful. I have no desire to work with people who don’t want personal success, regardless of where they work.