The Right To Disconnect From Work

Did you hear that France is trying to pass a law that would allow workers to disconnect from the office without fear of disciplinary action? Here’s some more on the proposed bill:

The “right to disconnect” legislation, which would go into effect in 2018 if passed, would require companies to encourage employees to turn off phones and other devices after they leave work…

The law reflects the sense in France that white-collar workers in the digital age are vulnerable to burnout.

Technologia, a risk analysis firm, found that 3.2 million French workers were emotionally exhausted from work and at risk of developing burnout symptoms like exhaustion and chronic stress.

“It is a real problem,” said Yves Lasfargue, a sociologist who specializes in teleworking. “Twenty years ago, before emails had been invented and we could not reach colleagues, we would have to go and knock on their doors. Traditional courtesy teaches you to abstain from disturbing people. With these new tools, this form of courtesy has totally disappeared. This is why we need to legislate.”

“Traditional courtesy”.

Two things at play here. First, there’s no doubt that our new hyper-connected world is causing people to work in ways we could never have imagined twenty years ago.  Most white collar jobs currently have no ‘unplugged’ off the clock hours any longer. People are connected from the moment they wake until the moment they go to sleep, many even getting up during the night when they hear notifications coming in on their devices.

That’s a problem. That’s an organizational problem because we will see burnout at a faster rate than ever before. I am starting to hear about organizations that are shutting down email servers at 6pm and not turning them back on until 5am, trying to force their employees to shut it down and refresh, even shutting down during the weekends. It’s a drastic step, but one some organizations feel is the right one.

Secondly, is this concept of traditional courtesy.  This 1950’s idea of not disturbing someone who is at home for the evening. Most everyone in the workplace has no understanding of this concept.  We don’t come home at 5pm to a wife and kids sitting down for a hot meal the ‘Mrs’ cooked all afternoon. Our society has completely changed from this “Leave It To Beaver” idea of how our lives should look.

Still, I hear this courtesy issue come up many times when speaking with corporate talent acquisition pros. Well, we don’t want to make calls to people after 6pm because ‘they’ don’t like it.  I still call bullshit on this! People don’t like getting calls after 9pm, otherwise, we’ve been conditioned by telemarketers to expect calls up until 9pm.

People don’t like being bothered at home with stuff that doesn’t have value to them! If you call them about a great opportunity, they would rather take that call from home, than from work. This has nothing to do with courtesy.  If someone has decided to ‘unplug’ for the evening, they simply won’t pick up your call. You believing this is a courtesy issue, is an excuse not to be an effective recruiter!

So, what say you? Should there be laws on the books encouraging people to shut it down at night?  I think our new world has given us more flexibility to work in our own way. I personally like that I can work when I need to. Do I need to ‘unplug’ more, especially around my family? There is no doubt. But don’t take my flexibility away from me!

Your Sunsets Are Numbered!

I had a couple of things happen to me this past week. First, I traveled to the Cayman Islands for an HR conference and some vacation.

I’m in love with the Cayman Islands. Great people, the most beautiful water you’ll ever see and mind changing sunsets.  I swam with Stingrays and Sea Turtles. I saved my wife’s life from dragged out to sea. I broke bread, several times, with friends, old and new. I was a pretty damn good trip!

I did Disrupt HR Cayman (My presentation starts at 18:18 on the video link) and talked about how Failure is the New Black, but shouldn’t be. Believing failure is okay is the worst snake oil being sold by leadership gurus today. Don’t believe the hype!

The sunset thing got me thinking. The other thing that happened is I had a friend unexpectedly pass away this past week as well.

So, I’m watching these great sunsets and thinking about my friend and understanding a little about you can’t take all of these sunsets for granted. But we do.

We take for granted that we will definitely see another sunset.  So, what does this all mean?

I could tell you the same crap you hear from everyone that talks about this: make sure you tell people you love them, do what you wish now, etc., etc., etc. But I won’t, because you won’t listen. Instead, do this:

  1. Drink expensive alcohol. You’ll drink less of it, and enjoy it more.
  2. Wear really good shoes. They’ll feel better, look better and last longer.
  3. Eat food that you like. I’m not a foodie. Sometimes people eat crap trying to impress others, but it quite honestly tastes awful. You’re not impressing anyone. Shake Shack tastes great. I’m that kind of foodie – burger and fries foodie.
  4. Hang with people who want to hang with you. We spend way too much time in life hanging with assholes.
  5. Go to the other side of the Island. There’s beauty everywhere, and yet we tend to go where we know.  Some of the greatest moments in my life happen when I go to where I know nothing.

How’s that for life-changing advice that you didn’t ask for?

Now get back to work and make some money!

The Tim Sackett Commencement Speech

It’s that time of year when universities and high schools go through graduation ceremonies and we celebrate educational achievements.  It’s also that time of year when you get bombarded with every great commencement speech ever given.  There is clearly a recipe for giving a great commencement speech.  Here are the ingredients:

1. Make the graduates feel like they are about to accomplish something really great, and not just become part of the machine.

2. Make graduates believe like somehow they will be difference makers.

3. Make graduates think they have endless possibilities and opportunities.

4. Make graduates think the world really wants and need them and can’t wait to work with them.

5. Wear sunscreen.

I think that about sums up every great commencement speech ever given.  Let’s face it, the key to any great speech is not telling people what they need to hear, but telling them what they want to hear!

I would like to give a commencement speech.  I think it would be fun.  I like to inspire people.  Here are the main topics I would hit if I were to give a commencement speech:

1.  Work sucks, but being poor sucks more. Don’t ever think work should make you happy.  Find happiness in yourself, not what you do.

2.  You owe a lot of people, a lot of stuff.  Shut your mouth and give back to them. Stop looking for the world to keep giving you stuff.

3.  No one cares about you. Well, maybe your Mom, if you had a good Mom.  They care about what you can do for them.  Basically, you can’t do much, you’re a new grad.

4.  Don’t think you’re going to be special. 99.9% of people are just normal people, so will you.  The sooner you come to grips with this, the sooner you’ll be happy.

5.  Don’t listen to your bitter parents.  Almost always, the person who works the hardest has better outcomes in anything in life.  Once in a while, a person who doesn’t work hard, but has supremely better talent or connections than you, will kick your ass.  That’s life. Buy a helmet.

6.  Don’t listen to advice from famous people.  Their view of the world is warped through their grandiose belief somehow they made it through hard work and effort. It’s usually just good timing.

7. Find out who you care about in life, and make them a priority.  In this world, you have very few people you truly care about, and who care about you in return.  Don’t fuck that up.

8.  Make your mistakes when you’re young.  Failure is difficult, it’s profoundly more difficult when you have a mortgage and 2 kids to take care of.

9.  It’s alright that sometimes you have to kiss ass.  It doesn’t make you less of a person.

10.  Wear sunscreen.  Cancer sucks.

So, do you feel inspired now!?  Any high schools or colleges feel free to email me, I’m completely wide open on my commencement speech calendar and willing to give this speech in a moments notice!

Failure Is The New Black #DisruptHRCayman

So, last night in the Cayman Islands DisruptHR Cayman went down!  If you don’t know what DisruptHR is, you need to check it out!  It’s the brainchild of my good friends Jennifer McClure and Chris Ostoich. Jen does most of the heavy lifting on this now, and it’s a global phenomenon sweeping across the HR world!

The concept was born from TEDx. You get 5 minutes to present an awesome idea, 20 powerpoint slides that automatically move every 15 seconds. Fast and furious. Alcohol is involved. Anything can happen. It’s the most fun you’ll ever see HR people have!  Contact Jen and bring this concept to your conference or event – it’s a great evening event to open or close a conference, or just to have in your city to energize the HR community!

Don’t think about grabbing DisruptHR Detroit!  I already have bought the franchise, so to speak! If you want in, connect with me and we can discuss a time and place!

I did my DisruptHR Cayman presentation on Failure is the new Black!  Safe to say, I truly believe all of this talk about failure leading you to success is a bunch of bullshit! Failure leads you to more failure, which eventually leads you to give up, not success! But don’t worry about, I’m in the minority, you can still suck up all that failure crap from every leadership guru on the planet!

Was I successful in my 5 minutes?  I don’t know, but you can check it out for yourself at DisruptHR’s website in a week or two. The brilliance of DisruptHR is that they video all the crazy ideas and put them up on the web, so you can’t hide!

Great stuff, check it out. They already have 250 videos of DisruptHR presentations for you to see!

The Number One Benefit Your Employees Want (That Will Cost You Exactly Nothing)

Every few months you see news media organizations come out with rankings of what benefits employees rank as most desirable, or most valuable to them, or ones they wouldn’t give up, etc. And the list always includes stuff like:

  1. Compensation
  2. Health Insurance
  3. Paid time off
  4. Retirement

blah, blah, blah…

It’s always the same crap, usually just ranked slightly different based on age, sex, where you live, etc. But, this data never tells us anything new. “Oh, look! Free lunches moved up from 8th to 7th! We better take a look at the choices we’re offering, one company said all organic really helped them recruit more talent!” No, it didn’t.

This is the new reality in employee benefits: we’ve reached an era where certain things are now expected.  If you want talent that actually is talented and will show up to work, and work, you are now expected to have health insurance, competitive PTO, retirement of some sort and life insurance. As an employer, you no longer get credit for acting like these are “benefits”! These are now status quo, and practically required. You better have them, or you’re not even in the game.

So then, what is it that can really set you apart from everyone else that basically has the exact same benefit package as you?

To me, the holy grail is this: flexible work schedules.

The difficult part of this is that flexible work schedules work great for some employers because they fit their business model. But for other employers, it’s just not realistic. An insurance company can have some folks come in at 10am and work until 7pm, and it’s probably not going to affect their business much. Applebee’s on the other hand, can’t have a cook decide to show up at 2pm when the lunch rush is at 11:30 am!

This is the talent divide of 2016.  If you can run your business the way you need to and offer flexible work schedules, you have a talent advantage. If you can’t, you’ll likely be fighting for talent that’s second tier.

So why aren’t more companies making a real effort to add this choice benefit to their roster? Well, I think a ton of industries and organizations that traditionally haven’t offered flexible work schedules easily could with very minor adjustments, but they’re being run by baby boomers (and some Gen Xers) who still believe if I can’t “see” you, you must not be working!

In my opinion, there is no longer a reason to believe time-in-the-seat is an actual productivity measure. Most of us now have technology that measures the productivity and performance of our workforce. And unless one of your workers (let’s call her Jenny) is working a cut-and-dried shift, is there really a need for her to come in at 7:30am and leave at 4:30 when she’s would probably rather come in at 9am and work until 6pm?

The other argument I hear people make against flexible schedules is that it’s not fair to offer them unless everyone can do it. But think about it: everyone doesn’t get a company car either, but does that stop you from getting them? People who can’t work flexible schedules because they absolutely need to be present at certain times aren’t going to be upset. They get it. So instead of penalizing everybody in the name of equality, why not do what you can for the folks who could be more flexible, and take a more individualized approach?  Not only is it going to be appreciated, you don’t have to spend a dime.

(Want to know how to keep your remote or working-weird-schedules folks in the loop and happy once you’ve hired them? Check out this great blog post by the folks at ALEX: Five Ways to Maintain a Human Touch in the Virtual Workplace.)

 

 

Would You Be Willing To Pay For Interview Feedback – Take 2

“I believe you have to be willing to be misunderstood if you’re going to innovate.”

Howard Marks

Yesterday I wrote a post called Would You Be Willing To Pay For Interview Feedback that caused some people to lose their minds.  I asked what I thought was a simple question: Would you be willing to pay for interview feedback?  Not just normal, thanks, but no thanks, interview feedback, but really in-depth career development type of feedback from the organization that interviewed you.  You can read the comments here – they range from threats to outright hilarity! Needless to say, there is a lot of passion on this topic.

Here’s what I know:

– Most companies do a terrible job at delivery any type of feedback after interviews. Terrible.

– Most candidates only want two things from an interview.

1.  To Be Hired

2. If not hired, to know a little about why they didn’t get hired

Simple, right?  But, this still almost never happens!  Most large companies, now, automate the entire process with email form letters.  Even those lucky enough to get a live call, still get a watered-down, vanilla version of anything close to something that we would consider helpful.

When I asked if someone was willing to pay for interview feedback, it wasn’t for the normal lame crap that 99% of companies give.  It was for something new. Something better. Something of value.  It would also be something completely voluntary.  You could not pay and still get little to no feedback that you get now — Dear John, Thanks, but no thanks. The majority of the commentators felt like receiving feedback after an interview was a ‘right’ – legal and/or G*d given.  The reality is, it’s neither.

The paid interview feedback would be more in-depth, have more substance and would focus on you and how to help you get better at interviewing.  It would also get into why you didn’t get the job.  The LinkedIn commentators said this was rife with legal issues.  Organizations would not be allowed to do this by their legal staff because they would get sued by interviewees over the reasons.  This is a typical HR response.  If you say ‘legal’ people stop talking about an idea.  They teach that in HR school so we don’t have to change or be challenged by new ideas!

The reality is, as an HR Pro, I’m never going give someone ammunition to sue my organization.  If I didn’t hire someone for an illegal reason, let’s say because they were a woman, no person in their right mind would come out and say that.  Okay, first, I would never do that. Second, if I did, I would focus the feedback on other opportunity areas the candidate had that would help them in their next interview or career. No one would ever come out and say to an interviewee, “Yeah, you didn’t get the job because you’re a chick!”

This is not a legal or risk issue.  It’s about finally finding a way to deliver great interview feedback to candidates.  It’s about delivering a truly great candidate experience.  So many HR Pros and organizations espouse this desire to deliver a great candidate experience but still don’t do the one thing that candidates really want.  Just give me feedback!

So, do you think I’m still crazy for wanting to charge interviewees for feedback?

Would You Be Willing To Pay For Interview Feedback?

I get my ideas in the shower. I have a busy life, so it seems like my down time is that solid 5 to 10 minutes I get in the shower. I usually shower twice a day—once first thing in the morning, then before I go to bed. That’s 10 to 20 minutes daily to think and clean. I like going to bed clean. I like waking up with a shower. You’re welcome. You now know my daily cleaning habits. Thanks for stopping by today!

I’m not sure why ideas come to me. My wife says I’m not completely “right.” I get weird things that come into my head, at weird times. This morning I decided to stop fighting the candidate experience freaks (those people that think candidate experience actually matters, which it doesn’t) and finally help them solve their problem. You won, freaks. But I damn well better get a lifetime achievement award at the next Candidate Experience Awards!

Here’s your solution: Charge candidates a fee to get feedback on their interviews.

<Drops mic, walks off stage, give me my award.>

Yeah, that’s what I just said. Let me give you the details; apparently, a couple of you just spit out your coffee.

Candidates want great feedback on their interviews, desperately. When someone really wants something, that certain thing becomes very valuable. HR shops in organizations have the ability to deliver this very valuable thing, but they don’t have the resources to do it well. By well, I mean really well: making that feedback personable, meaningful, and developmental.

Are you willing to spend 15 minutes debriefing a candidate after an interview… a candidate you don’t want? Of course not. What if that candidate paid you $10 for that feedback? That’s $40 per hour you could make just debriefing candidates. Couldn’t you go out and hire a sharp HR pro for like $30 per hour to do this job?

Yeah, that’s why I deserve awards. My ideas are groundbreaking. It’s a big burden to carry around.

Think of this like an airline. Airlines figured out that certain people are willing to pay an extra $25 to get on the plane first, or to be first in line. This is all you’re doing. You’re not taking advantage of anyone; you’re just offering a first-class candidate experience for those willing to pay for it. For those unwilling to pay for first class, they’ll get your coach experience. They’ll get a form letter that says thanks, no thanks, here’s a 10% off coupon on your next use of our service, or whatever you do to make that candidate experience seem special.

A first-class candidate experience for $10. Do you think candidates would pay for that? You’re damn straight they would! Big companies would actually have to establish departments for this! Goldman Sachs, give me a call, I’ll come set this up for you! GM, Ford and Chrysler, I’m like an hour away, let’s talk, I can come down any day next week.

It’s easy to dismiss a crazy idea that some guy came up with in the shower—until your competition starts doing it, it becomes the industry norm, or Jobvite orHireVue or Chequed builds the app and starts selling this a service. My Poppi (that’s what I called my Grandfather) always use to say, “Tim, it only costs a little more to go first class.” People like first-class treatment. People want first-class treatment. People will pay for first class treatment.

Would you pay for great interview feedback, so great it could be considered personal development? How much?

4 Tips for Hiring Candidates Who Have True Grit!

In our ever constant struggle to find the secret sauce of finding the best talent, many organizations are looking to hire candidates who have grit. What the heck is grit? Candidates who have grit tend to have better resolve, tenacity, and endurance.

Ultimately, executives are looking for employees who will get after it and get stuff done. Employees who aren’t waiting around to be told what to do, but those who will find out what it is we should be doing and go make it happen. Grit.

It seems so easy until you sit down in front of a candidate and try and figure out if the person actually has grit or not! You take a look at that guy from 127 Hours, the one who cut his own arm off to save his . That’s easy, he has grit! Susy, the gal sitting across from you, who went to a great state school, and worked at a Fortune 500 company for five years, it’s hard to tell if she has grit or not!

I haven’t found a grit test on the market, so we get back to being really good at questioning and interviewing to raise our odds we’ll make the right choices of those with grit over those who tell us they have grit but really don’t!

When questioning candidates about their grit, focus on these four things:

  1. Passion. People with grit are passionate about something. I always feel that if someone has passion it’s way easier to get them to be passionate about my business and my industry. If they don’t have true passion about anything, it’s hard to get them passionate about my organization.
  1. Doer. When they tell you what they’re passionate about, are they backing it up by actually doing something with it? I can’t tell you how many times I’ll ask someone what their passion is and then ask them how they’re pursuing their passion and they’ve done nothing!
  1. What matters to them. Different from passion in that you need to find out what matters to these people in a work setting. Candidates with grit will answer this precisely and quickly. Others will search for an answer and feel you out for what you’re looking for. I want a workplace that allows me to… the rest doesn’t matter, they know, many have no idea.
  1. Hope. To have grit, to be able to keep going when the going gets tough, you must have hope that things will work out. The glass might be half full or half empty, it doesn’t matter, because if I have a glass, I’ll find something to put in it!

I’ve said this often, but I believe individuals can acquire grit by going through bad work situations. We tend to want to hire perfect unscarred candidates from the best brands who haven’t had to show if they have grit or not.

I love those candidates with battle wounds and scars from companies that were falling apart, but didn’t. I know those people had to have grit to make it out alive!  I want those employees by my side when we go to battle.

Check out Angela Duckworth’s book Grit: The Power of Passion and Perseverance for more on this subject!

 

 

Gender Neutral Bathrooms Coming to a Workplace Near You!

Almost everyone at this point has heard of or seen President Obama’s recent letter to every school district in America basically saying that all transgender students should be allowed to use the bathrooms that match their gender identity.

While this isn’t an actual law the President did add wording to make school districts feel that if they didn’t follow this guidance, they could possibly lose federal funding. That is big because schools rely heavily on this funding to operate.

As you can imagine, this caused major outrage across America. The Washington Times released a poll that showed the majority of American’s actually are not in agreement with the President on this issue. Also, social media blew up with both sides defending their positions on this issue.

All of this leads to what’s the next step – the workplace!

We all know that if the President is going to take a stand on public schools and gender neutral bathrooms, it’s only a matter of time until government workplaces also are mandated, and then that rolls down to private employers as well.

As HR pros, it doesn’t matter what we believe regarding this position. Like many laws and mandates that happen, what we think about it ultimately is meaningless. What we are going to do about it becomes the true issue we face in getting our organizations prepared and compliant.

Here are a number of things you should be thinking about and starting to have conversation with leadership regarding gender neutral bathrooms:

  • This isn’t a moral or political issue. This is a compliance issue. Regardless, this will be a hot issue to deal with in your workplaces. At one point in our society, the majority of Americans thought it was completely normal that Black Americans should have separate bathrooms. This issue is very similar. You need to think about how you will educate your employees on gender identity.
  • Physical organization design can really alleviate this issue in organizations that can afford a design of private bathroom stalls for all. This becomes a funding and logistical issue. After a hundred years of having male/female bathrooms, moving to a design where you only have one bathroom for all with many private stalls (think much more private than current partial wall stalls) becomes cost prohibitive for most organizations, but ultimately might be the best overall design.
  • For the most part, you will have no issues in this transition. Your employees are adults and this is about having a good understanding of what gender identity truly is. More than likely the issues you will face are bullying from a very few employees who refuse to try and understand this issue. Be swift and strong with how you deal with these outliers. This will curtail future issues.

As leaders and HR pros we need to understand that we will have people who are uncomfortable with this issue for a number of reasons, mostly from lack of understanding and change. You can’t gloss over and ignore this issue, it’s a real issue.

Get on the front side of this. Your employees are already forming opinions and talking about this because of Obama’s letter and their children dealing with this issue in their own learning environments. This is a great time for us as HR pros to be proactive and begin addressing this on our own, in our own way, before it gets mandated and we look like we’re running around with no plan.

 

7 Benefits Communication Mistakes to Avoid Like the Plague

It’s conference season in the HR world and as I’m traveling around the country and meeting HR pros face-to-face I can’t help but feel the pain we all feel when it comes to employee communications.

I love seeing real HR pros speak about the transformations they are making in their organizations, and one thing, for sure, is a common theme in almost every story I hear – communication is tough! HR leaders have gotten to the point that we all know this is super important, and still it’s hard for us to get it right.

In the spirit of making this stuff a little less tough, I’m going to give you 7 Benefits Communication Mistakes to Avoid Like the Plague, to help you through your own organization transformations. Here we go!

#1. Don’t assume your news is bad!

We know a few people will take pretty much any news we share negatively, so we build an entire communication to address those few. My advice: Stop doing that! A lot of people might love the news. What about them?

#2. Don’t build a one-size-fits-all communication.

Each of your employees is a unique and beautiful pink unicorn, and, damn it, they want to be treated as such! Okay, so you don’t have to make each communication unique to each employee, but think about your two or three biggest groups of employees (could be segmented by age, location, tenure…) and at least make an effort to make comms that speaks to their unique needs.

Check out #3-#7 over at JellyVision – MeetAlex where this post was originally posted by me!