The 7 Brutal Truths About Recruiting No One Wants To Admit

I’m taking a break from normal writing during the holidays and sharing some of my most read post of 2016. Enjoy! 

Don’t you love Clickbait titles!?  I mean you read that title and you’re like, “JFC, Tim! Okay, I need to see what crazy sh*t he’s going to say about recruiting and who he pisses off today!”

Okay, so, here you go!

I recently got back from CareerBuilder’s Empower. It’s basically a recruiting conference for CB clients. Empower had a great recruiting content for both sides. Both corporate recruiters and agency recruiters were in attendance. You can easily spot the two groups. The agency recruiters wear suits and have big watches. Watches so big Flavor Flav would be jealous. The suits aren’t your dad’s suit, either, they’re the new ‘modern’ fit suits that look like they might be one size too small.

The agency guys don’t care. They’re making twice what the corporate sap makes, who is wearing either jeans and button-down or Khakis and a button-down. I’ll say most of the corporate TA ladies dress smart and stylish, most are also former agency recruiters!

Being surrounded by 1,000 recruiters always helps remind you why so many folks dislike the industry and function of recruiting. Here’s my take:

1. There’s no difference between selling cars and recruiting. In cars sales you make the car look as great as you can, even when it’s a piece of sh*t. In recruiting you make the organization and the hiring manager look as great as possible, even when they’re a piece of Sh*t.

2. Recruiting has nothing to do with Quality. Recruiting is all about speed. Every recruiter wants to argue it’s about quality, but it’s not. It’s not because you don’t actually know if someone is a quality hire until about a year into position, for most roles. Recruiting is about filling positions as fast as you can with the best talent that is available at the time you’re actually looking to fill the position.

3. The majority of Recruiting leaders have no idea what they’re doing. That sounds harsh, doesn’t it? It’s mostly true for a couple of reasons. First, TA was a dead function for about 8-10 years in most organizations during the recession, so most TA leaders either weren’t in TA or weren’t developed. Second, the technology is evolving so quickly, 99% of TA leaders can’t keep up with it. So, you get a mix of incompetence and old school know-how.

4. Real Recruiters have figured out Employment Branding has little impact in filling positions. Great recruiters can fill roles in a company that has no brand, or a negative brand, it makes no difference to them. What real recruiters understand is that the majority of the population pays little attention to your employment brand. Great TA comes mainly from great recruitment marketing (which I know some of you will argue is all about branding). You can be great at recruitment marketing and still have a brand no one knows about and fill your positions.

5. Your organization would fill openings with or without a Recruiting Team. Ugh! That one hurts, but it’s true. I speak with organizations every week that don’t have TA and don’t use agencies, but still fill positions. What!? How can that be!? The executives, the hiring managers, etc. all do it. They own their own staff and make sure they find people to fill the needs they have. As an organization grows this becomes harder, but not impossible.

6. Corporate recruiters will always be less effective to Agency recruiters until you change your compensation. Corporate recruiters only have to work as hard as the weakest recruiter on the team. Agency recruiters have to work to eat. Corporate TA leaders would do well to add some incentive to the compensation mix to their teams that is directly tied to individual recruiting accomplishments of the roles they fill.

7. 90% of your positions are filled by candidates finding you, not a Recruiter finding them. Take a look at your source of hires, how many are sourced directly by one of your recruiters reaching out to a candidate that didn’t first reach out to you? This number will put that giant corporate TA recruiting salary into perspective! I can find a great admin pro to run a TA process for $15-18/hr.

What are your brutal truths about recruiting? Hit me in the comments.

The 12 Steps of Recovery for Passionate Assholes

I wrote a post last week titled, “The 5 Things HR Leaders Need to Know About Developing Employees“. In that post I had a paragraph:

When I was young in my career, I was very ‘passionate’. That’s what I liked calling it – passionate.  I think the leaders I worked with called it, “career derailer”.  It took a lot for me to understand what I thought was a strength, was really a major weakness.  Some people never will gain this insight.  They’ll continue to believe they’re just passionate when in reality they’re really just an asshole.

I then had a reader send me a message and basically said, “This is me!” And I was like, “That was me too!” And then we kissed. Okay, we didn’t kiss, but it’s great to find another like yourself in the wild!

The reality is, I’m a recovering Passionate Asshole.

What’s a “Passionate Asshole” who are asking yourself? Here’s my definition. A passionate asshole is a person who feels like they are more about the success of the company than anyone else. I mean everyone else. They care more than everyone! And because we care so much, we treat people poorly who we feel don’t care as much as us!

Passionate assholes truly believe in every part of their being they’re great employees. You will not be able to tell us any different. They are usually high performing in their jobs, which also justifies even more that they care more. But, in all of this, they leave a wake of bad feelings and come across like your everyday basic asshole.

You know at least one of these people. They’re usually younger in the 24-35-year-old range. Too early in their career to have had some major setbacks and high in confidence in their abilities.

Here are the 12 Steps of Recovery for Passionate Assholes:

Step 1: Realization that your an Asshole, not the best employee every hired in the history of the universe. This realization doesn’t actually fix the passionate asshole, but without it, you have no chance.

Step 2: You understand that while being a passionate asshole feels great, this isn’t going to further your career and get you to your ultimate goal.

Step 3: Professionally they have knocked down in a major way. I was fired. Not because I was doing the job, but because I was leaving a wake of bodies and destruction in the path of doing my job. You don’t have to be fired, demotion might also work, but usually it’s getting canned.

Step 4: Some you truly respect needs to tell you you’re not a good employee, but an asshole, during a time you’re actually listening.

Step 5: Find a leader and organization that will embrace you for who you’re trying to become, knowing who you truly are. You don’t go from Passionate Asshole, to model employee over night! It’s not a light switch.

Step 6: Time. This is a progression. You begin to realize some of your passionate asshole triggers. You begin to use your powers for good and not to blow people up who you feel aren’t worthy of oxygen. Baby steps. One day at a time.

Step 7: You stop making bad career moves based on the passionate asshole beast inside of you, telling you moving to the ‘next’ role is really the solution to what you’re feeling.

Step 8: We make a list of people we’ve destroyed while being passionate assholes. Yes, even the people you don’t like!

Step 9: Reach out to the people you’ve destroyed and make amends. Many of these people have ended up being my best professional contacts now late in life. Turns out, adults are actually pretty good a forgiving and want to establish relationships with people who are honest and have self-insight.

Step 10: We are able to tell people we’re sorry for being a passionate asshole, when find ourselves being a passionate asshole, and not also seeing the passion within them and what they also bring to the organization is a value to not only us but to the organization as a whole.

Step 11: You begin to reflect, instead of react as a first response. Passionate assholes love to react quickly! We’re passionate, we’re ready at all times, so our initial thought is not to think, but react decisively. You’ve reached step 11 when your first thought is to no longer react like a crazy person!

Step 12: You begin to reach out to other passionate assholes and help them realize how they’re destroying their careers and don’t even know it. You begin mentoring.

I know I’ll never stop being a Passionate Asshole. It’s a personality flaw, and even when you change, you never fully change. But, I now understand when I’m being that person, can usually stop myself mid-passionate asshole blow up, and realize there are better ways to communicate and act.

Hat tip to: Kyle Brown (a fellow Self-Identified Passionate Asshole)

 

How to Rehab Your Career in One Step

I know a lot of people who have had to go through the process of rehabbing their career. You make a bad move for money, or you get fired for some reason that will look bad but doesn’t necessarily mean you’re bad, or you out of work for longer than you wanted to be and now it’s hard to explain. Many, many folks get into these career rehab scenarios.

One of the most common rehabs I see is in college and professional coaching. A major one is in the works know and I think it gives us all a roadmap on how you should rehab your own career. Lane Kiffin was a comet in college coaching! He was a hotshot assistant coach at USC when legendary Oakland Raiders owner Al Davis hired him as his head coach at only 31 years old! A year and half into that job he was fired,

A year and a half into that job he was fired, but it didn’t cost him his reputation on the college level and the University of Tennessee hired Lane to be their head coach almost immediately. Lane spent one year at Tennessee when USC came calling for their head coaching gig and the USC job is one of the top coaching jobs in the country, so Lane left Tennesse for USC.

That’s a lot of movement in a very short timeline! USC-Raiders-Tennessee-USC all in about three years. Lane spent three seasons and two games at USC before he was fired after a game at LAX after being called off the team bus.

So, you now have been given three head coaching jobs, two of which you’ve been fired from, one of which you left in the dead of night after only one season for a prettier girl! Needless to say Lane needed a big time career rehab!

Kiffin’s next move was critical, and he nailed it! If your career is in shambles and you want to fix it, you take a job you know you can flat out kill, at the best company possible, and you stay patient. Kiffin took the Offensive Coordinator’s job (his specialty) at the University of Alabama under the arguably the greatest college coach of all-time, Nick Saban.

Here’s what Kiffin knew before even taking the job. Alabama and Saban are going to win. If your career is in shambles you want to work for a winner. Kiffin would have taken any job working for Saban! Grad Assistant, Quarterback Coach, Receivers coach, academic advisor, etc.! Kiffin knew being on Saban’s staff would immediately elevate him if he just did the job he was hired to do, and was a good soldier to Saban.

He played the part perfectly. Three seasons with Saban, even when he could have left for head coaching job earlier. He stayed patient, he stayed loyal and last week he was rewarded with his next head coaching job at Florida International University. Another brilliant move in rehabbing his career! Make you next big gig one that has almost zero expectations. So, if you fail, no one expected you to do good there anyway, it’s not you, it’s them!

How do you rehab your career in one step? 

Go find the absolute best company and best boss in the world to work for. No matter the job. No matter how low level. And work there under that person until you put enough distance between the bad stuff and the new stuff. Might take a year, might take five years, it’s all relative to how screwed up your career is.

You rehab your career by taking one giant step back, not worrying about the position you get, but really worrying about where and who that position is. Most people do the opposite. They take the first job that pays them similar to their last job, which is usually an awful job where they’ll be set up for failure, and continue the downward spiral of their career.

Your Dreams Are Adjustable

I once wanted to be a teacher.  In fact, until I was about 23 years old, I thought that was going to be my future.  Then I taught and found it wasn’t for me.  Not the teaching part, the public education administration political part.  It only took one example to show me public education was fundamentally broken.

The local museum in town had this great exhibit in for only two weeks, by chance my class was studying the same thing, what luck, I thought to myself, the kids will love this! I went to my principal and told her I wanted to take the kids to the museum instead our annual trip to the zoo.  “Can’t do that”, she said, “had to be approved a year in advance, but you can do it next year”. “It won’t be here next year, it’s a traveling exhibit, it’s only here this year.”, I explained.  “Sorry, won’t happen”, she replied. “What if I got parents to do this after school, or on a weekend, and it wouldn’t cost anything?”, I pleaded. “Nope, can’t let you do it, don’t waste your energy on this”, she could see my rising frustration on something that made no sense.

So, we went to the zoo. The same zoo the kids went to every year, for the same tour, same learning, same cage animals, not even trying to get out.

The writing was on the wall for me, right then and there.  These people didn’t really care about educating kids. They cared about following process and procedure. Even if it didn’t make sense.  My dream of being an educator needed an adjustment.

My dream didn’t die, I just found a new way to scratch that itch.  So many people believe if they didn’t reach their dream, that it dies.  I think that’s just an easy way to getting out of doing the hard work.  The hard work isn’t all that you put into reaching your dream. That it actually work you enjoy, you’re chasing your dream.  The hard work starts when you can’t reach your dream, or you decide the dream you had is no longer the dream you want.  The hard work starts the moment you adjust your dream to something else.

I truly believe people should chase their dreams for as long as they’re appropriate. Awesome, you want to play football in the NFL, that’s great! You’re now 38 years old and never made a roster, time to make an adjustment!  How about working in some capacity in the NFL? Coaching? Marketing?

We give people a false sense that it’s alright to chase your dreams forever.  We even give them examples of some 90-year-oldd lady who ran her first marathon, or something like that. We encourage it. Never do we feel it’s appropriate to tell someone, “Hey, maybe it’s time to think about something else”.  Maybe it’s time to adjust your dream.  It’s okay. You won’t shrivel up and die.  It’s just a dream, they’re adjustable.

Reindeer Games: How Santa Ruined Inclusion Forever

I’m a big fan of what Jennifer McClure is doing with her DisruptHR events! 5-minute presentations that challenge the audience to think about things differently. It’s fast paced, it’s fun, it’s unlike anything else in HR and that’s awesome! If you want to bring a DisruptHR event to your city contact Jennifer through the DisruptHR website and she’ll answer all of your questions.

I can tell you from going up on stage and doing these 5 minutes is way harder to do than a full hour! In an hour you can wander around and come back to stuff you forgot. In 5 minutes you need to have a narrow topic and be tight! It’s so much fun!

This is one my most recent DisruptHR talks. It’s the story of Rudolph the Red-Nosed Reindeer and how Santa is like most old white guys when it comes to hiring and selection. I will guarantee you’ll never watch that movie again without thinking about this! Enjoy.

Reindeer Games | Tim Sackett | DisruptHR Talks from DisruptHR on Vimeo.

The Newest HR Certification on the Market! Get it Now!

If you read my post yesterday on the frustration HR pros and leaders have in deciding between getting their HRCI certification and/or their SHRM certification, you’ll see why I decided to write this!

I’ve officially decided to launch my own HR certification! This will put the rest the unanswered question of, “Which HR Certification Should I Get?” You’ll get mine fool!

Let me lay out my certification designation and marketing position for HR Newest (and Hottest) Professional Certification!

Introducing The HR Kingdom! Where you can now all become HR Queens and Kings!  I mean don’t you already feel like the Queen of HR!? Now you can officially be the Queen of HR, with my certification. Here’s out you get yours:

The HR Kingdom designation certification:

Step 1 – Send me $350 dollars if your female and $500 if your male. If you’re Transgender, you can pick whichever one you self-identify with, or have both, I don’t care, just send the check. It’s less for females because they get paid less. Once we fix this, I’ll charge them the same as males.

Step 2– You will then have a live video Skype call with a member of my court. After this call is completed you’ll be given one of a number of designations as follows:

 – Queen or King of HR – Senior level HR Pro/Leader who ‘gets it’. You know what the heck you’re doing in HR and you’re also not afraid to plan the company picnic and tell the CEO they’re full of shit. You’re a change leader, a silo breaker, and process be damned you get the job done!

Princess or Prince of HR – HR Pro/Leader who is will eventually get it, but you’re too green to get most of it, but you’re on your way. Most likely you’re a millennial who thinks they get it, but you’ve only been in HR for five minutes and have no freaking idea what you’re talking about.

Fool of HR – A member of my court has figured out you’re basically working in HR, but you have no freaking clue what the hell you’re doing. You’re basically a fool trying fool everyone you actually know what you’re doing, but we know better.

Step 3 – I’ll send you your official “Crown” to worn anytime you’re working in an official capacity of HR. You’ll also get to officially use the ‘crown’ emoji behind your name on your resume, LinkedIn profile, on your license plate, tattoos, etc. If you’re a “Princess” you’ll get a tiara, if you’re a “Fool” you’ll get one of those funny hats.

Step 4 – You must now officially recognize those other members in the Kingdom by their official designations. So, if you run into another Queen of HR, the official greeting would be, “Hello, your Majesty”, if it’s a fool, “move aside fool!”

I don’t know much, but I know a hell of a lot of HR ladies who will want to be Queens and Princesses of HR! Now that’s marketing your certification to your audience! Give them what they want. Give them something special. Give them royalty!

If you want to be a part of the HR Kingdom, it’s really simple, just send me some cash fools!

Pretty People Make the Best Employees

What do you think of, in regards to smarts, when I say: “Sexy Blond model type”?

What about: “Strong Athletic Jock?”

What about: “Scrawny nerdy band geek?”

My guess is most people would answer: Dumb, Dumb, Smart – or something to that context.

In HR we call this profiling and make no mistake, profiling is done by almost all of our hiring managers.  The problem is everything we might have thought is probably wrong in regards to our expectations of looks and brains.  So, why are ugly people smarter?

They’re Not!

Slate recently published an article that contradicts all of our ugly people are more smart myths and actually shows evidence to the contrary. From the article:

Now there were two findings: First, scientists knew that it was possible to gauge someone’s intelligence just by sizing him up; second, they knew that people tend to assume that beauty and brains go together. So they asked the next question: Could it be that good-looking people really are more intelligent?

Here the data were less clear, but several reviews of the literature have concluded that there is indeed a small, positive relationship between beauty and brains. Most recently, the evolutionary psychologist Satoshi Kanazawa pulled huge datasets from two sources—the National Child Development Study in the United Kingdom (including 17,000 people born in 1958), and the National Longitudinal Study of Adolescent Health in the United States (including 21,000 people born around 1980)—both of which included ratings of physical attractiveness and scores on standard intelligence tests.

When Kanazawa analyzed the numbers, he found the two were related: In the U.K., for example, attractive children have an additional 12.4 points of IQ, on average. The relationship held even when he controlled for family background, race, and body size.

That’s right HR Pros, pretty people are smarter!  I can hear hiring managers and creepy executives that only want “cute” secretaries laughing all over the world!

The premise is solid though!  If you go back in our history and culture you see how this type of things evolves:

  1. Very smart guy gets great job or starts a great company and makes a ton of money.
  2. Because of his success, this smart guy now has many choices of very pretty females to pursue as a bride.
  3. Smart guy and pretty bride start a family which genetically result in Pretty-Smart children.
  4. Pretty-smart children grow up with all the opportunities that come to smart beautiful more affluent families.
  5. The cycle repeats.

First, this is a historical thing so my example of using a male as our “Smart guy” and not “Smart girl” is just how this originally developed in society. I’m sure in today’s world this premise has evolved yet again adding women as breadwinners, but attractiveness probably remains. We are talking about how we got to this point, not where are we now.

Additionally, we are looking at how your organization can hire better.  So, how do you hire better?  Hire more pretty people. White, black, male, female, American, Hispanic, gay, straight, it really doesn’t matter, just make sure they’re attractive!

Seems simple enough. Heck, that is even a hiring process that your hiring managers would support! The one thing I’ve never had a hiring manager tell me, male or female, is “hey, you know Tim, they’re just too pretty, they won’t work here.” Never happened. Never will.

Want to increase the talent in your organization? Just hire pretty people!

HR’s “You” Problem!

Did you know 67% of second marriages fail?

That seems high to me.  You would think conventional wisdom would teach us that those folks failing the first time what they did wrong, and what they need to differently the second time to make a marriage successful.  But it doesn’t work that way.  By the way, 73% of third marriages fail.  We get worse, not better!

Why?

It’s because of you.  You suck at marriage.  Stop getting married!  Now, no one really wants to believe this, which is probably the foundational

Now, no one really wants to believe this, which is probably the foundational problem to begin with, but the one common denominator in every failed second and third marriage is you.   You are the problem.  For whatever reason that might be, you’re just bad a picking a spouse that you are compatible with, and the more times you do it, the worse you’re going to get.  Buy a dog, there great companions.

HR has ‘You’ Problems.

We tend to want to think it’s everyone else.  It’s not us!  We get it.  It’s those damn idiots over in sales, they’re morons!  The stupid folks in operations never do anything right!

Yeah, it’s them, not us.

We have ‘you’ problems because we refuse to believe that maybe, just maybe, we are the ones who don’t get it.  Maybe it’s us, that needs to change.  Maybe, all this time, the reason we haven’t gotten that seat at the table, no respect, lacked influence, had nothing to do with everyone else, it had to do with us…

No way, can’t be.  We get it. Right?

@SHRM Certifications Gain Accreditation!

If you haven’t seen it SHRM announced last week that they gained accreditation for their SHRM-CP and SHRM-SCP exams by the Buros Center for Testing. This was a big deal because it was one of the major things HRCI was holding over the heads of those HR pros trying to decide which HR certification they should get. This is no longer a factor as both are accreditated.

From SHRM’s press release:

To achieve accreditation, SHRM submitted a 1,900-page application documenting its testing practices, methodology, and policy. The thorough review process took six months to complete and included site visits of SHRM and its testing vendors.

Since the launch of the SHRM-CP and SHRM-SCP two years ago, SHRM has worked to gain recognition as the global standard in HR certification. Achieving accreditation further demonstrates to HR professionals and their employers that SHRM-certified professionals meet the high standards expected and needed in HR today.

We celebrate this milestone with more than 96,000 SHRM–certified professionals, the fastest-growing HR certification community. The SHRM-CP and SHRM-SCP are the most widely-taken HR exams in the world.

 

Who can also listen to a portion of media call where SHRM made this announcement by clicking on this link.

So, why is this a big deal?

I could argue that for most HR pros and most organizations hiring HR pros, it’s probably not. Many won’t understand the difference in being accreditated or not accreditated. All they want is the letters behind your name. But, if you believe that hiring someone who actually knows how to work in the business of HR, then it becomes a very big deal!

It’s like hiring someone from a great university, say Michigan State University and their fantastic HR program, versus hiring someone who graduated with an HR degree from the back of an airline magazine. You want to make sure you’re actually hiring someone who came from an accreditated program!

Another piece that’s important here is the continued battle between SHRM and HRCI to gain the trust of the growing profession of human resources. There are roughly 1700 university-based HR programs available in the United States. The profession of HR continues to grow at a staggering pace.

I’ve argued all along that SHRM has many advantages in continuing to have the upper hand in this war for HR pros, being accreditated just took away a major advantage HRCI had over SHRM. I’ve always thought the competency based measurement that SHRM has is better than a knowledge based assessment. I don’t much care if my HR pros can give me facts, I need them to be able to use that knowledge to move my business forward and demonstrate to me they have that ability.

SHRM still has a ton of work to do to stay on top, like updating their university program and allowing HR college students and new graduates to gain some sort of certification that isn’t pending. A global certification is another item that is a must. Plus, SHRM has to figure out how to act smaller and move faster. They’re a very traditional, large association type organization, and quite frankly that isn’t a strength in a world that is moving extremely fast.

As a SHRM member, I’m happy that the SHRM-CP and SHRM-SCP are now accreditated. I look forward to seeing continued updates and changes from SHRM, and I’m excited to see that they’re actually being a bit more open with the HR blogger community and giving us access to information before it goes public.

It Sucks Getting Turned Down for a Promotion!

The hardest part of being a leader is promoting an employee internally when there are more than one viable candidate for the position. The fact of the matter is someone is going to get that job, and one or more are not. That usually ends with one of your really good employees being pissed off.

I’ve read countless articles on how to handle this situation and they’re mostly crap, and I think written by people who have, 1. Never actually dealt with this situation and/or 2. Never be turned down for a promotion they truly felt they deserved!

For some reason the the Dallas Cowboys current quarterback situation reminds me of this issue. Rookie Dax Prescott came in when Tony Romo got hurt. He’s been awesome and the Cowboys are currently one of the best teams in the NFL. Tony Romo, a great quarterback in his own right, is now no longer injured and ready to return. Almost every team in the NFL would love having Tony Romo start for them.

So, it’s a bit different from the promotion scenario, but not really. Tony should be promoted into the role of starting quarterback. He’s proven, he’s good, he used to be the starter, but he’s not going to. In his absence, they found a replacement that is really good as well and you don’t want to screw up that chemistry.

Here’s what I really like about Romo. He came out and became the ‘team’ guy. He’s letting everyone know, including Dax, this isn’t about Tony Romo, this is about the Dallas Cowboys winning the Super Bowl. He’s supporting Dax and the team to keep winning and will do whatever it takes to make that happen, including supporting them on the sidelines and not playing. Oh boy, you know that’s tough for him to say!

Not getting a promotion at your job, feels exactly what Tony Romo is feeling. Don’t kid yourself about the money. He would play for free this year if he could win a Super Bowl. You really, really wanted that promotion, but someone else got it. Probably, someone you feel you’re as good as, or maybe even a bit better, but the ‘team’ choose to pick someone else for that role.

You have a choice to make:

  1. Be disgruntled and pissed off, believing you got screwed, probably leave the company, eventually.
  2. Be that ‘team’ player. Keep being the high performing employee that got you in a position to be considered for promotion, and support your peers, waiting for your next opportunity.

Most people will choose number one.

In almost every single situation in a corporate environment where I’ve been a part of these decisions, no matter how hard we tried to let the other person know how valued they are and what are our plan was to get them to that level they desired, they still choice to go the route of number one. It takes a really strong person to go the route of number two and be Tony Romo.

In the end, choosing to go the path of number two actually says more about you as a leader, than your actual performance as an employee.